Total 17,987 service engineer job vacancies in Customer Service category in Singapore

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Basic salary: SGD 3,700 to SGD 5,000 monthly, 13 month, SGD 250 transport allowance

Marine Field Service Engineers for commissioning, troubleshooting and repair of marine Generator. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

• Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
• This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
• Candidates with equivalent professional background will be considered
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Whatsapp: +65 80135651(Alvin)

Alvin Chua Ming Jing:R23116192

The Supreme HR Advisory Pte Ltd: 14C7279

Job Description

• Commissioning, Maintenance, Repair and troubleshooting of marine electrical & mechanical equipment onboard vessels and in company premisses/workshop ( i.e. Burners, Boilers, Scrubbers, EGE, EBG, GCU and supporting systems).
• Ability and willingness to travel on short notice onboard vessels in the region, but occasionally also globally.
• Employees must have ready valid travel documentation, passports, visas, seaman book and vaccinations as required to travel.
• Ensure that the work is executed according to the company’s Quality, Health, Safety and Environment guidelines and customer site procedures and report unsafe practices and incidents.
• Write Service Certificates (time sheets) on site and get them signed by customer.
• Write Service Reports with full details of job done, warn customer on possible safety issues, spare parts required/suggested and giving suggestions & recommendation of future services.
• Proactive recommendation of required/suggested spare parts to Customers.
• Communicate sales opportunities to Service Managers.
• Provide on-site and remote technical support to clients.
• Conduct training for Junior and Trainee Service Engineers and provide Technical Support.

Requirements

• University Graduates: Minimum 7 years of experience in the marine industry with a focus on service and commissioning jobs for marine Boilers & Burners.
• High School Graduates: Minimum 10 years of experience in the marine industry with a concentration on service and commissioning jobs for marine Boilers & Burners.
• Preferred experience with Boiler & Burners systems, Scrubbers, but it is not mandatory.
• Troubleshooting skills in electrical, electronic & mechanical systems.
• Basic programming skills of PLC (Programmable Logic Controllers).
• Basic parametrisation knowledge of industrial & marine controllers.
• Experience in automation, control and instrumentation devices, pumps, electrical motors, frequency converters, actuators, positioners, …
• Proficient skills in MS Office.
• Fluent written and spoken English.
• Cross cultural awareness.
• Structural and systematic approach when executing tasks.
• Attitude to provide high quality of work results.
• Good communication skills.
• Team player mindset with attitude to share knowledge and experience with Your colleagues.
• Customer oriented approach with effectively prioritizing and executing tasks with clear customer communication with no prestige attitude.

Role:

• Experienced NAVCOM Engineer in maritime industry.
• Specialized in servicing and re-commissioning navigation systems.
• Proficient in installation, troubleshooting, and servicing of Marine Radar, Gyro compass, Magnetic compass, autopilot, echo sounder, speed log, steering FFU/NFU, weather fax, wind speed/direction, etc.
• Skilled in Marine Telecommunication Systems, including GMDSS, VHF/UHF, MF/HF SSB, NBDP, NDB, Navtex, Inmarsat.
• Ensure personal compliance with safety regulations of both company and customer.

Requirements:

• Strong background in Marine Electronics, Field Service Engineering, Commissioning, and Microsoft Office.
• Degree in Engineering or related field required.
• Training from OEM/manufacturers on Navigational equipment is advantageous.
• Knowledge of tools like CRM preferred.

Job Description:

• Attend to customer’s queries via phones / emails / walk-ins
• Processing/ Sales Orders/ Quotation
• Provide effective customer service and follow-up with sales quotation with customers
• Carry out sales administrative work
• Other ad-hoc duties as assigned

Job Requirements :

• Qualification: N-Level / O-Level & above
• Computer literate in Microsoft Office
• No Experience Required
• Must possess Class 3 Driving Licence
• *Company Vehicle provided
• 5 Days work week
• Understand English

- Understand Mandarin will be a bonus to converse with customers smoothly

Customer Service Officer (Paint and Chemical Company) - Tuas / Mon-Fri [3770]

Salary Range : $1,800 - $2,200
Working days: Monday to Friday, 8am – 5:30pm
Location: Tuas

Job Responsibilities

• Customer coordinator (receives and coordinates orders, requests, or complaints from all customers).
• Ensure that DO is pass to the logistics or transport team.
• Order processing in GeO system.
• Order confirmation or acknowledgment.
• Issuance of manufacturing order for blending.
• Any ad-hoc as assigned.

Job Requirements

• Must possess at least “N”/"O" Level or equivalent.
• At least 1 Year(s) of working experience in the related field
• With basic chemical knowledge

WhatsApp: +65 82026403

Email: [email protected]

14C7279 The Supreme HR Advisory Pte Ltd

R21103770 Chu Jenn Anne

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Team Support Coverage to different Business Units

Provide Local onsite support for all Business Unit includes:

• Trading Floor: Equity, Fixed income, Currency, Commodities, etc.
• Advisory: Investment banking, Capital Market Group, Research Analyst, Wealth Management, Investment Management, Firm Management (VIP), etc.
• Back Office: HR, Legal, Compliance, Technology, Operations, Corporate Services, etc.

Description

PRINCIPAL DUTIES AND RESPONSIBILITES

• Provide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet)
• Physically set up computers and software system installation
• Perform basic hardware moves and changes
• Record and manage all incidents and requests in ticket-tracking system
• Ensure timely resolution of issues by acquiring necessary information to best measure impact to the customer
• Develop and update new and existing process
• Proactively inform management of trends, significant problems and expected delays
• Provide other IT-related support as required by the business
• Documentation of products support and processes
• Update and manage inventory on new incoming hardware orders
• Communicate with vendors for incoming hardware orders and repairs

Engineer Additional responsibilities:

• All duties mentioned above
• New hire training - Provide OJT (On the Job training) to deskside new joiner and ensure their knowledge level is up to standard. Including technical & procedural knowledge
• New hire performance monitoring - Notify management on performance issue on new joiner for early intervention

Qualifications

LANGUAGE

• English: Advanced level - strong verbal, written, listening communication experience

EXPERIENCE

• Solid understanding of PC hardware/peripherals
• Exposure of mobile OS such as Apple iOS and Google Android
• Good working knowledge and IT experience supporting Microsoft Windows configuration, desktop administration, Microsoft Office suite
• Basic understanding of network and server-side infrastructure
• Experience in delivering superior customer service experience
• Junior Engineer: 6 month to 1 year IT support experience

SKILLS

• Ability to make sound decisions following approved procedures in a fast-paced environment
• Ability to effectively manage multiple tasks occurring simultaneously
• Ability to work independently with little supervision
• Demonstrate ownership taking, willing to learn and share knowledge

Locations

• Main Client office: Capital Square

Job Responsibilities:

• Handle and answering to customers’ enquiries (Via e-mails or phone) using the Best Practice guidelines.
• Communicate discrepancies/ issues to team lead when necessary, Resolve in a timely.
• Liaise with internal and external customers and resolve operational issue
• Provide information to relevant parties by telephone or email
• Compile monthly report for management analysis and review
• The person is responsible for communicating with the customers on their solution needs
• Preparation of documents for customer-related reports to management, for customers enquiry.
• Provide admin support where necessary. e.g. filing, data entry, retrieval of documents, or any other duties assigned.
• Follow up and correspond with customer’s enquiry regarding any feedback, complaint and etc.
• Provide information to relevant parties by telephone or email
• Provide administrative support duties.
• Provide Excellent Customer Service
• Any other ad hoc requests assigned by the management.

Working Days = 5 days per week (4 weekdays + 1 weekend)

Working Hours = 10 Hours per day (9am – 7pm or 10am – 8pm)

Working Location = Harbour Front Centre

Job Requirements and Qualification

• Min. GCE ‘O’/’N’ Level/Nitec/Higher Nitec/Diploma, Professional Certificate in Customer Service or etc.
• Min. 1 year & above related experience in Customer Service.
• Responsible and Polite
• Ability to work independently
• Positive learning and Go-getter attitude.

Job Purpose

You will attend to phone enquiries from our customers, effectively maintaining our Contact Centre’s high level of accessibility and supporting the preparation and delivery of service requests for customers and distribution partners.

The job

- Attend to enquiries and requests from phone calls in a professional and prompt manner.

- Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.

- Ensure effective and timely follow-up as promised to customers.

- Alert management of issues and concerns that require escalation for complete resolution.

- Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.

- Work closely with stakeholders on the service request requirements.

- Deliver service requests within stipulated service standards.

- Undertake projects or other responsibilities as assigned.

Job Requirement:

- Min ’A’ Levels or Diploma holder with relevant working experience.

- Good interpersonal and communication skills.

- Proficient in written and conversational English. Mother Tongue will be advantageous to support non-English speaking customers.

- Possess a pleasant and cheerful disposition.

- Meticulous and detailed-oriented.

- High level of integrity, takes accountability of work and good attitude. Work well independently as well as in a team.

Interested applicants, please email your resume to Alicia Fong Yee

Email: [email protected]

CEI Reg No: R1104594

EA Licence No: 99C4599

Service Desk Engineer (Server Infra and Apps Monitoring) | $ 3200

· Daily statistics gathering and reporting

· Email management

· Ticket management

· Create Incident ticket upon email request or when Incident Manager declared an incident via HDC Alert chat

· Create emergency request (if urgency level is high)

· Escalation of any urgent server issues, network, PAM issues received through email to respective team or system duty engineer for attention. (*) Incident ticket will be raised if stated in email or advised by incident manager

· Process and create change request, service request and incident tickets requested by users either by email or telephone

· Updating and routing of SR, CR and INC tickets

· Jira portal management

· Manage and update Service desk dashboards, and assign cases to respective teams

· Support ECAB information checking, and review process

· Calls management (Landline, Skype Call, SD Support phone)

· Daily report consolidation and broadcasting

· Broadcast and Announcements

· Formulating, updating SOP, WI process and knowledge base

· Report generation and analysis

Requirements / Qualifications

· Possess a Professional certificate/ NITEC/ Diploma in Engineering (Computer / Telecommunication), Computer science / Information Technology

· Prior experience in service desk environment and Data Center preferred.

· Experience in MS Windows environment and application support.

Interested candidates, please send your CVs on [email protected]

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275

Purpose of Position:

You will coordinate interdepartmental workflow to enhance and ensure operational efficiency within a clinical setting in the areas of patient care, staff supervision, planning, coordinating, directing and evaluating all daily operational activities in an assigned patient care unit. Your responsibilities include providing administrative support and patient care services.

Primary Responsibilities and Duties:

• Schedule patient appointments and make reminder calls.
• Obtain patient address, contact details, insurance information and medical history
• Maintain patient data up-to-date and verify patient information at every visit
• Identify patient’s insurance coverage and collect co-payments
• Process credit card payments and balance daily cash deposits
• Perform timely billing in Clinic Management System and in insurance portals
• Inform patients about delays and waiting times
• Support triage to gather patient information for clinical judgment to priority of care
• Respond to patient queries and concerns in a professional manner
• Stay updated with information regarding insurance programs and funding sources.
• Assist patients in filling forms
• Management of patients’ records in accordance with PDPA act
• Maintains clinic(s) supplies inventory by checking stock to determine inventory level
• Dispensing of medication with second checker

Secondary Responsibilities and Duties:

• Assist Doctor/ Nurses in procedures
• Perform venepuncture (possess valid certification)
• Perform procedures in treatment room (e.g: Tonometry, Spirometry, Audiometry, ECG, Dressing etc)
• Attend educational trainings for professional development
• Maintain proper infection control standards
• Demonstrate proper use and care of medical & IT equipment
• People management skills – Supervise and mentor less experienced staff
• Respects the values, customs, spiritual beliefs and practices of individuals and groups
• Articulate FHG Purpose and Shared Values in daily work
• Adhere to the policies, procedures, standards protocols in the organization.
• Performs any other additional duties as assigned by Clinic IC / Ops Manager

Key Skills:

• Proven track record and a continuous improvement mindset
• Good written and spoken English
• Possess good medication knowledge
• Good interpersonal skills and ability to work with colleagues from cross departments
• Ability to be both a team leader and team player
• Possess interest and aptitude in the applied field
• Pro-active, patient-oriented and progressive
• Ability to prioritize and exceed expectations
• Able to work in a stressful environment and has a good coping mechanism
• Has empathy and problem-solving attitude
• Foster a supportive and compassionate environment to care for the patient
• Able to commit to night clinics/shift work will be advantageous

Qualifications:

• Education: Minimum GCE “N” Levels
• Experience: Minimum 1 year of experience in Healthcare
• Applicants must be fully vaccinated (according to MOH guidelines w.e.f. 14 Feb 2022). Proof of vaccination, or doctor’s memo for those who are medically ineligible for vaccination, may be requested for verification purposes.

Job Details:

• Basic salary range - $3,200 - $3,500 + KPI/Team Allowance ($150) + Skillset Allowance $300 (Pass all papers and answer questions correctly)

• Working Location: Tampines

• Working Days & Hours: Mon to Fri ONLY - 830AM - 530PM / 9AM - 6PM / 930AM - 630PM (3 Rotation Shifts)

• 1-Year renewable contract

• Fun & Vibrant environment

Responsibilities:

• Attend to insurance enquiries via inbound call/email

• Provide excellent customer service

• Provide policy recommendations

Requirements:

• Have obtained at least a GCE 'O' or 'N' Level.

• Preferable with BCP, PGI and HI certificates

• Preferable with at least 1 year of call centre experience in any industry.

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Customer Service Ambassador

Monthly Salary - $2,000 - $2,500

Working time – shift work; 7am - 3pm; 3pm – 11pm

6 days work (Inclusive of Sundays and Public holidays)

Roles & Responsibilities

• Check-in/out of guests, issuance of key cards and amenities
• Front desk cashiering duties, including sales collection of room deposits and payment
• Handle walk-ins, emails, phone inquiries, and Internet hotel room reservations
• Answer inquiries about hotel services, directions, local attractions, etc.
• Maintain updated records of bookings and payments, practice of all governing regulations to lodging operations, compliance to PDPA, etc.
• Handle and resolve guest complaints and special requests in a professional manner, ensuring prompt actions at all times
• Checking of rooms upon completion of Housekeeping
• Control stock of all linens, amenities and supplies
• Minor rectification of issues and other incidents
• Co-ordinate/liaise with other co-workers to ensure smooth operation of the apartment
• Perform any other duties as required and directed by the Management

Requirements

• Basic operation of Point-Of-Sale machine and Property Management System software
• Able to multitask and work independently
• Has initiative and enjoys problem-solving
• Independent and reliable with good conduct and health
• Positive attitude and warm personality
• Great guest relation skills
• Attention to detail
• Good teamwork

Education & Certification

• Minimum Higher Nitec
• Fluent in English and one other language
• Very good written and oral skills.
• Computer literacy
• Relevant hotel customer service experience would be an advantage.

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity issues.
• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Role and Responsibilities

• Good smile
• Customer orientated.
• Able to follow instructions.
• Opening & Closing of the restaurant.
• POS knowledge.
• Has Initiative.
• Any other jobs or duties assigned by the Senior Personnels from time to time.

Requirements

• Secondary eduction or equivalent
• Preferably working experience in the Front of House Operations
• Great people skills and excellent team player
• Good learning ability (both to learn and help others learn).
• Passionate about F&B an added advantage
• Working Location: Clementi,Sunset Way
• Working Hours: 6 days/week, 44hours (inclusive of weekends and PH)
• Interested applicants are welcome to send your resume to:

[email protected]

Expected Salary: $3,300 - $3,400/month

Contract Period: Contract end date - 31 Jul 2024; Immediate; Renewable.

Contract until 31 July 2024 but able to convert to perm

Jurong

Perform verification, calibration and preventive maintenance (PMs) with in-house Metrology SOPs

• Maintain in-house calibration and qualification tools to ensure that they are timely calibrated and maintained

• Handle and Coordinate with External Third-Party (3P) vendors to support various services (calibration, PM, Qualification, repairs)

• Ensure that the External 3P vendors are qualified under Customer off-site and on-site requirements prior their service job execution

• Respond as per on-site service request guidelines to ad-hoc Service requests triggered by Laboratory End Users within agreed Service Level Agreement (SLA)

• Identify and recommend customers appropriate inventory type and quantity of inventory supply of critical equipment service parts, verification/calibration/PM kits and service tools replacement to minimize instrument downtime and budget planning.

• Ensure accurate documentation creation, management, updates and tracking of services rendered in this program, using in-house Asst Management system in the following areas:

• Training

• Service Reports of all equipment and calibration tools for all services performed

• Asset information

• Vendor Qualification Review

• Effective communication and coordination with customers, vendors, multi-functional team in the company to ensure services can be carried out effectively

Interested andidates, do send me your resume to : [email protected] or Telegram me @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence number : 99C4599
Personnel EA License: R1331820

☑ Mechanical/Electrical maintenance experience

☑ Compressor/Dryer/Generator servicing exp preferred

☑ 5 days office hours (8.30-5.30)

☑ Class 3 driving licence!

Responsibilities:

• Able to perform daily service operation such as equipment start-up/commissioning, repair, troubleshooting and preventive maintenance involving in mechanical, electrical and instrumentation
• Standard range of equipment include compressors, CDA equipment and gas generation
• Monitor the field equipment’s yearly spares requirement & follow up with clients on spares replacement & maintenance recommendation
• Assist in the achievement of aftermarket sales budget set by the management annually
• To prepare service report, commission report and incident report
• Communicate with clients, factories and dealers relating to technical and service issues
• Support local clients mainly with some overseas travelling when necessary
• Any ad-hoc tasks assigned by superior

Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

*Pls summarise your experience at 'why hire me'

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen (Shannifer)

EA Personnel Reg No: R1653801

Position title : Client Service Executive

Location: Tagore Industrial Ave

Working Days: 5 days (Mon-Fri)

Working hours :8:30am - 6:00pm (Lunch break 1230pm-130pm)

Salary : $3500 - $4300 (can go higher if have experience)

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Responsibilities

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

• Identifying and qualifying potential prospects, analysing their buying needs, doing market research and monitoring competitors' movements.
• Work with Engineer Specialists to jointly respond to clients’ enquiries
• Coordinate sales activities with accuracy and timeliness.
• Record sales activities for weekly sales report
• Attend weekly sales meeting
• Coordinate sales effort with sales team

2. Grow the business and achieve sales targets

• Establish and maintain strong and lasting relationships with clients by introducing innovative new products and solutions, and providing continuing pre-sales and post-sales support.
• Provide professional services by visiting current and new clients (if needed) for consultative selling, cross-selling or up-selling the company’s products and/or services.
• Assist in generating and qualifying new leads to arrange appointments to meet potential clients in person, to do an introduction and/or sales presentation.
• Provide reports of clients’ sales activities – trend of sales, trend of product sales and buying patterns.
• Think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Discuss and recommend plans and strategies relating to sales for improvement and implementation with Sales Manager.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Grow business and achieve sales target
• Maintain High Quality Customer Service
• Coordinate sales efforts to support business

Requirements:

• Have a minimum 3 years experience in client servicing in engineering sales.
• Possess a Diploma preferably in Engineering
• Able to sell, up-sell and cross-sell

Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Executive to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Liaise with both customers and company stakeholders on pricing/transfers
• Handle the various payment preparations with utmost confidentiality
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

Job Background/context:

Deliver a best-in-class client experience for our Commercial Bank with a focus on the following core responsibilities:

• Client Onboarding – Own the end-to-end onboarding
process for obligors and credit facility set-up from documentation to implementation.
• Account Maintenance - Ensure all client information is updated promptly in all systems for smooth operation of client accounts and facilities.
• Client Servicing - Make every service engagement a wow
experience for clients through ensuring sincere, timely and effective completion of client’s service requests.


Key Responsibilities:

• Provide day-to-day client servicing, handle and provide timely resolution to client requests/issues.
• Administer the paper documentations from client and handover/lodge with various operation teams to ensure
client’s data is most up-to-date.
• Takes the lead to coordinate, investigate and follow-up across internal departments to resolve client issues/
needs.
• Provides feedback to client related to their needs and ideas on process improvement.
• Collaborate with processing teams to ensure client transactions (Cash and Trade) process timely.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws,
rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Requirements
Cash and Trade Operation experience
MS word/Excel
Powerpoint

• Analytical and meticulous
• Self-motivated and good team player
• Committed individual and able to drive same goal as the team
• Strong verbal and written communication skills
• Ability to multitask and work under pressure
• Minimal supervision

Interested candidates please share you r resume to [email protected] with all details

Regards

Shashi (R23112213)

Just Recruit Singpaore Pte (EA12C6295)

To provide reactive preventive maintenance, installation, and comissioning service to highly specified sterilization and disinfection equipment.

Duties and Responsibilities:

• Provide preventive maintenance and repair service at customer locations in accordance with Company’s established procedures, techniques, tools, test equipment and replacement parts.
• Installation, commissioning, calibration, and testing of relevant equipment at customer locations according to Getinge’s protocol.
• Implementing Field Corrective Actions.
• Handling administrative work associated with service delivery.
• Responding to customers’ complaints and providing support for corrective maintenance.
• Meeting key KPIs assigned to you as an individual and of Service department.
• · Establish and maintain a professional working relationship with customers and co-workers through teamwork.
• Sharing of knowledge and provide advice to clients and their staff as well as all end-users, on the proper operation and usage of the equipment.
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Perform all other duties assigned by the Company/ and or Manager

Requirements:

• Candidates with ITEand/ or Diploma in Mechanical or Electrical Engineering, Bio-medical Engineering, or equivalent medical device related educational background are welcome to apply
• More than 2 years of hands-on related experience in medical equipment installation and maintenance
• Hard working, team player, independent, hands-on, customer oriented and good attitude
• Good presentation and interpersonal skills
• Fluent in both verbal and written English

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description

• Prepare airfreight and seafreight quotation to customer and overseas agent
• Prepare monthly Tariff LCL and FCL for customer
• Follow-up quotation with customer
• Prepare spot rate to key account customer
• Assist operations team on shipment follow-ups
• Work closely with operations team to offer effective logistics solution
• Involve with the yearly tender preparation
• Others ad-hoc task when assigned

Requirement

• Diploma/Degree in Supply Chain and Logistics
• 2-3 years working experiences in Freight Forwarder/Seafreight/Shipping
• Familiar with shipping documentation and carriers
• Good knowledge in Dangerous Goods & documentation
• Previously with Operations/Customer service experiences would be an advantages

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026