Total 4,669 support advisor job vacancies in Customer Service category in Singapore

Provide IT support to end users for hardware and software problems and resolve the issues in a timely manner, in a non-office environment.

Responsibilities

• Support project teams in implementation, installation, and configuration of PCs/Workstations OS., applications and related peripheral devices.
• Provide phone and on-site support, resolving, troubleshooting and investigating issues pertaining the PCs, applications and peripherals for systems.
• Record incidents into the incident management system, either through incident tracking software or email.
• Ensure all incidents are addressed within the defined Service Level Agreement (SLA).
• Follow through all necessary escalation from L1.
• Prepare daily situation reports for management review.
• Provide timely updates on assigned requests.
• Verify the functionality of newly deployed PCs and IT peripherals; escalate any issues for resolution.
• Maintain accurate asset information in the asset database, including required documentation.
• Assist in the testing and rollout of the system bug fixes/ enhancement / patches.
• Provide regular progress updates to Project Leads regarding bug fixes, enhancements, or patches

Requirements

• Only Singapore Citizens need apply
• Must be comfortable working in a non-office environment.
• Be on 24x7 standby or on shift / rotation to attend on-site 24 hours emergency service / issues or additional scheduled work arrangement.
• Minimum ITE / Diploma in Computing and Information Systems.
• At least 2 years of equivalent work experience (in operations support).
• Knowledge of Office automation tools, MS Operation Systems.
• Experience in desktop software for patch management, software packaging and software delivery is an added advantage.
• Proficient in Microsoft Office, e.g Words, Excel, PowerPoint, etc.
• Strong aptitude in picking up (operation knowledge) in more than one type of system.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Strong oral and interpersonal communication.
• Excellent analytical and problem-solving skills.
• Must be independent, resourceful, pro-active and a team player.

Responsibilities

Provide technical support and operations services for IT systems.

Troubleshoot laptop/desktop, email, and software issues for end users.

Offer helpdesk services for user inquiries and technical issue reporting via phone and email.

Assess technical issues to determine if they can be resolved with the provided system access level; escalate unsolved cases to the appropriate team.

Possess basic networking knowledge.

Provide level 1 & 2 user support to end users and VIPs.

Collaborate with vendor support contacts to resolve technical issues within the desktop environment.

Communicate timely updates on issue status and resolution to stakeholders.

Maintain user request updates for all reported incidents.

Demonstrate clear communication skills and ability to work effectively in a team environment.

Requirememts

At least a Professional Certificate/NITEC /Diploma/Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.

Minimum 2 years of working experience in desktop support.

Proficient in Microsoft Office applications (Outlook, Excel, etc).

Job Description and Requirements:

• Provide L1(Remote) and L2(On-Site) Support in a client’s managed environment.
• Support scope involves troubleshooting, diagnosis and resolution of IT related issues.
• Assist in patch/change management and network configuration requests.
• Maintain records of all IT-related issues via in-house ticketing system.
• Assist in routine reporting on all incidents, problems, status and resolutions.
• Organise and provide training and awareness workshops.
• Provide consultancy and IT roadmap planning for client environment.
• Handle routine administration and other ad hoc matters.
• Have at least 2 years’ experience in supporting End-User Computing devices.
• Possess knowledge in IT networking and LAN.
• Possess experience in managing an Office 365 corporate environment.
• Able to communicate well in both written and spoken English.

Additional Info:

• Working hours: 8.30pm to 6pm, Mondays to Fridays, excluding Public Holidays.
• Good remuneration, career progression and learning opportunities.

We are seeking a highly motivated and customer-focused individual to join our team as a Client Engagement Support Specialist. In this role, you will be responsible for assisting in building and maintaining strong client relationships by addressing inquiries, coordinating communication, and ensuring client satisfaction throughout their engagement.

Responsibilities:

- Serve as the primary point of contact for client inquiries and requests

- Coordinate communication between clients and internal teams to ensure timely and accurate responses

- Maintain a positive and professional relationship with clients to enhance their overall experience

- Proactively identify and address client needs and concerns to ensure high levels of satisfaction

- Collaborate with cross-functional teams to develop and implement strategies for improving client engagement

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or related field

- Proven experience in customer service, account management, or a related role

- Excellent communication, interpersonal, and problem-solving skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong attention to detail and a commitment to delivering high-quality service

If you are passionate about building relationships, driving client satisfaction, and making a positive impact, we invite you to join our team as a Client Engagement Support Specialist. Apply now to be a part of our dynamic and growing organization.

Job Title: Regional IT Support Specialist

Our Client: A well-regarded intellectual property firm in the Asia-Pacific, specializing in patent, trademark, and design protection. They assist clients across numerous sectors in securing and managing their IP rights.

Key Responsibilities:

• Provide daily support for end users with PC applications and infrastructure
• Act as a primary contact for internal users seeking technical help via the support ticketing system for systems and network issues
• Ensure strict adherence to operational and change processes, as well as architectural principles
• Support projects by facilitating the transition to business-as-usual (BAU) support, identifying operational needs for new systems or changes, determining required resources for projects or change requests, and maintaining consistency in IT change implementations
• May need to work outside regular hours and on weekends occasionally based on business needs

Requirements:

• Minimum diploma or degree in Information Technology or Computer Science, with 2 years of relevant experience in Microsoft Windows Desktops, Servers and Networking and Virtualisation technologies, Microsoft 365, and Cloud
• Experience in IT operational processes, Help Desk processes, Systems maintenance, and IT Ticketing Tool
• Able to work independently while also being effective in a collaborative team setting
• Good interpersonal and communication skills to effectively influence and manage stakeholder relationships at all levels

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: JO-240912-363392

As a Customer Support Executive at Act of Love Pte Ltd, you will be the primary point of contact for families and clients seeking our services. Your role will involve providing compassionate and professional support, guiding clients through funeral arrangements, and ensuring their needs are met with care and respect during difficult times. You will handle administrative tasks and assist with operational aspects to ensure smooth delivery of services.

Key Responsibilities

• Client Support: Attend to client inquiries via phone, email, and in person with empathy and professionalism.
• Funeral Arrangements: Assist families in planning funeral services, including explaining options for embalming, cremation, burial, and other related services.
• Administrative Duties: Maintain accurate records of client interactions, funeral arrangements, and payment details.
• Documentation: Help clients complete necessary paperwork and ensure compliance with regulations and internal policies.
• Coordination: Liaise with internal teams, such as operations and logistics, to ensure timely and smooth execution of funeral services.
• Service Excellence: Provide exceptional customer service and ensure that clients' needs are met throughout the entire process.
• Crisis Management: Respond promptly and calmly to any issues or concerns raised by clients, offering appropriate solutions.
• Follow-up: Maintain communication with clients post-service to provide any additional support as needed.

Qualifications & Skills

• Minimum Education: N-Level or equivalent.
• Communication Skills: Strong verbal and written communication skills in English and other languages (a plus).
• Empathy: Ability to engage with clients in a compassionate, respectful, and patient manner.
• Organization: Strong organizational skills with the ability to handle multiple tasks efficiently.
• Customer Service: Experience in customer service is preferred, with the ability to manage client relations with sensitivity.
• Team Player: Ability to work well within a team environment and collaborate effectively with other departments.
• Attention to Detail: Ensure all arrangements and documentation are handled accurately and promptly.
• Basic IT Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to use scheduling and CRM software.

Additional Requirements

• Availability to work on weekends and public holidays as required.
• A calm demeanor and emotional resilience to handle sensitive and difficult situations.
• Willingness to attend to clients' needs at various locations, including funeral homes and cemeteries.

What We Offer

• A supportive and respectful work environment.
• Opportunities for professional growth and development.
• Competitive remuneration package with benefits.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Customer Support Specialist (Inside Sales Support) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Assisting in acquiring and developing Company’s products.
• Manage in generating and processing of sales order schedules.
• Regularly engage/communicate with customers for sales.
• Offering consistent and efficient post-sales support to customers.
• Manage daily operations and orders in hand by liaising/cooperate with other departments.
• Responsible for the creation of necessary service manuals and procedures documentation by coordinating with the service department and customers to ensure timely availability.
• Acquiring technical information, drawings and data as needed.
• Coordinating with marketing team on customers’ needs.
• Active participation in meetings (e.g production and sales order review).
• Any other duties as assigned.

Requirements:

• Min Diploma or Degree in Business or other relevant equivalent field of study.
• Min 3 years relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Summary:

The L2 Support Analyst is responsible for providing production support for Cash Management and filtering/AML systems across the APAC region. The role requires independent troubleshooting, managing production issues, and coordinating with internal teams to ensure timely resolution.

The successful candidate will contribute to system monitoring, change management, and disaster recovery activities while working with teams across Singapore and India for 24/6 coverage.

Responsibilities:

• Troubleshoot and resolve complex production issues independently.
• Perform root cause analysis and manage follow-up actions to completion.
• Coordinate with internal teams and stakeholders to address production incidents.
• Manage user requests and incidents, providing timely resolutions.
• Support system monitoring and ensure adherence to disaster recovery procedures.
• Contribute to change management and problem management processes.
• Document operational procedures and contribute to team knowledge sharing.
• Continuously improve existing support processes for efficiency.

Requirements:

• Strong understanding of Java/J2EE, TIBCO, and COBOL platforms.
• Familiarity with UNIX/Linux/Windows environments and database performance tuning.
• Experience in payments local clearing applications and AML systems in the APAC region.
• Knowledge of ITSM tools (e.g., ServiceNow).
• Proven troubleshooting and debugging skills.

Qualifications:

• University Degree in Computer Science, Information Technology, or related fields.
• 3+ years of experience in L2 production support roles.
• ITIL certification is a plus.
• Strong communication and problem-solving skills.
• Experience with payments and AML systems in the financial services industry.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an Equities Client Solutions Support Specialist to support our client in Singapore which is a top global investment bank.

Key Responsibilities:

• Deliver 1st and 2nd line support for Equity Derivatives and Delta1 Trading.
• Support and maintain production environment to ensure availability of critical services for daily operations of business. Partner with the global support teams, infrastructure and development teams to ensure quality support to our end users.
• Being the gatekeepers for the production environment, ensure all changes are understood and scheduled appropriately to maintain integrity of the services while implementing upgrades or new deployments (including emergency deployments) that are critical for business.
• Provide techno-functional expertise to produce and promote maintainable and quality solutions, which includes documenting system behavior, procedures and support run books.
• Report & escalate incidents to the appropriate chain of command with focus on business and technology communications to end users and senior management.
• Prioritize and troubleshoot functional issues in a complex financial environment, with various applications and architecture regionally and/or globally. Liaise with development and infrastructure and teams for efficient resolution of production issues.
• Carry out post incident review with development and infrastructure teams to ensure that the issue has been permanently resolved and to identify value add items. Respond to end users within timeframe dictated by the severity of the problem, and document and track the response.
• Provide continual service improvement of supported applications by managing and categorizing production alerts and reporting repeated issues.
• Focus on Operational Excellence - Automate recurrent tasks for continual service improvement and creation of resource bandwidth.
• Build and maintain relationships with business users and other stakeholders
• Work with BCP coordinators to perform disaster recovery exercises and assist with audits when called upon.

Key Requirements

• 3 - 5 years production support experience in Financial Services sector with exposure to Trading floor users
• Functional knowledge for Equity and Derivatives products including Pricing, Risk, PL calculation and trade lifecycle for supporting standard processes across Front and Middle Office.
• Excellent written and oral communication skills with ability to tailor messages to wide variety of people and functions across Technology and Business.
• Proficiency with troubleshooting principles and incident resolution for complex systems.
• Knowledge of ITIL principles with experience on relevant tools.
• Team player, client-focused and able to work independently in a time sensitive trading environment.
• Proactive, has initiative, diligent, hardworking. Willing to learn.
• Degree level qualifications in computer science, engineering or science based discipline.
• Strong technical background with hands-on experience in relational databases, Oracle SQL, PL/SQL, UNIX, Shell scripting and Middleware.
• Experience with ITRS monitoring, Java VM, and scheduling tools (Autosys, Cron).
• Knowledge of scripting or programming languages (Shell, Python) and source-control management systems (Git).
• Experience with analytics, automation and provisioning tools (Splunk, Elastic Stack, Ansible) and Networking.
• ITIL certification

Scientific Communication

6 months contract (01 Nov 2024 to 31 Apr 2025)

Based at Biopolis

Mon to Fri, Office hours

Max at $2.6K

Writing Engaging Science Stories:

• Humanize the science behind products by creating stories that are “S.C.I.E.N.C.E.” (Simple, Credible, Interesting, Emotional, Novel, Consistent, and Experiential) to a non-scientific audience.
• Engage actively with Research & Development (R&D) team to have a better understanding of the product technology.
• Collaborate closely with Brand team to ensure that the science story fits well with the brand story.
• Work on credentialing, advocacy and partnership strategies to strengthen the credibility of the science stories.
• Curating Engaging Science Assets:
• Translate these science stories to externally shareable assets (i.e. PowerPoint slides, brochures, FAQs, videos, animations, digital content including website, visuals, sketches, pictures, demo kits, scripts, etc.) that will be used to educate customers/retailers, media, influencers, experts, shoppers, etc.
• Partner with Creative and Design agencies to create these assets.

Requirements

• Min Diploma in any science / marketing / communication
• Keen in presentation

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd

12 months contract with leading bank in Singapore, located in Habourfront

The Job

APAC Equities Trade Control is responsible for managing the trade capture, reconciliations, lifecycle management, corporate actions and client servicing for Equity Swaps, Equity Executions and Equity Derivative businesses. The products covered are Listed and OTC products in Equity/Equity derivatives across all APAC markets.

Responsibilities

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, sales, trading, legal, risk, technology.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions.

The Talent

• Degree in Business Management/Finance or any other relevant fields
• Knowledge of financial markets with experience in Trade Support for equities derivative/swaps/cash products.
• Possesses understanding of Equity/Equity Derivatives Trade Life Cycle/Corporate Actions.
• Proficiency in MS Product Suite i.e. Excel, Word etc. is essential
• Bloomberg, Reuters and corporate action processing knowledge preferable
• VBA, SQL, Macros, Alteryx programming skills preferable
• Risk & Control focused; Understands Risk and potential P&L impacts of processes.
• Able to envisage front-to-back flows with understanding of impact

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Equities Trade Support Analyst
• Only shortlisted candidates will be contacted

• Working Location: Tuas (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting skills
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Tong Wei Chin (Reg No.: R24123803)

The Supreme HR Advisory Pte Ltd (EA No: 14C7279)

Job description

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Min. NITEC in IT related discipline.
• Comfortable to work in a healthcare environment. This role will require you to take the necessary vaccines.
• Open to work in shift arrangement.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Job Description

• Industry/ Organization Type: Cargo & Container Leasing
• Position Title: Client Support Representative
• Working Location: Bugis
• Working Hours: 5 days (Monday to Friday 8.30 AM – 5.30 PM)
• Salary Package: Basic Salary up to $5,000 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Coordinate and communicate with the Regional Sales Manager about existing clients and prospects in such a way as to ensure optimal support, both internally and externally.
• Provide information by telephone to clients about business opportunities and lease options.
• Assist with providing rate indications to customers as support in such a way as to ensure the timely and proper provision of proposals.
• Assist in the preparation of lease proposals for potential customers.
• Draft proposals and apply the predetermined price structure, providing an explanation upon request.
• Prepare and send lease contracts for tank containers to existing clients within the scope of agreed framework contracts, and process accepted proposals in the system.
• Maintain proper document filings - hardcopy contracts, lease amendments, related documents, etc.
• Compile the Exposure Reports, Bi-weekly Off-hire Forecast Summary, and monthly activity report.
• Any other ad-hoc duties as assigned.

APPLY NOW!!!

• Diploma in Engineering, Administration, Facility Management or equivalent
• Has a minimum of 1-2 years of relevant working experience
• Prior working experience in the tank container industry would be an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #68109 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Ad-hoc duties such as software installation, clone laptops, inventory checks, disposal etc.
• Perform troubleshooting in systems and report the status to superior on time without delay .
• To support project from another team/section/department as instructed by superior .
• To perform any ad-hoc assignment as instructed by superior .

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1-2 years of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Setup/User Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 year of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

What you'll do:

As a Trade Support Associate in Private Banking, your day-to-day responsibilities will involve a variety of tasks. You will ensure the timely and accurate capture of trades while also dealing with any discrepancies that may arise. Your role will involve monitoring and processing trade lifecycle events as well as controlling, reconciling, and resolving any exceptions in the trade processing. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Furthermore, you will collaborate with legal/compliance, IT and project teams to analyze new regulatory reform requirements and deploy new processes.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve the trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Perform daily control processes for regulatory reporting to local regulators

What you bring:

The ideal candidate for this Trade Support Associate role will bring a wealth of experience from an Operational role within the banking sector. A university degree coupled with 3-5 years' experience is essential. Experience in Private Banking would be highly beneficial as would previous experience within a global investment bank. The ability to deal effectively with sales/traders and clients is crucial as is high personal commitment and integrity. A good understanding of products, business operations along with excellent communication skills are key to success in this role.

• University degree with 3-5 years of experience in an Operation role
• Experience in Private Banking is preferable
• Experience with global investment bank, especially in Commodities or Fixed Income OTC is advantageous
• Ability to deal effectively with sales/traders and clients
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Excellent communication and organizational skills

What sets this company apart:

This company prides itself on being a market leader due to the talent and passion of its people. It shares a common set of values rooted in integrity, excellence and strong team ethic. The company offers a supportive and inclusive work environment where every employee is valued and encouraged to reach their full potential.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Description

• Industry/ Organization Type: Logistics
• Position Title: IT Support Engineer
• Working Location: Tuas (Transport provided from Boon Lay MRT)
• Working Hours: 5.25 days (M-F, 8.30 am-5.00 pm; Alternative Sat, 8.30 am-1 pm)
• Salary Package: Basic salary up to $3,000 + AWS + Mobile Allowance + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Perform regular maintenance and upkeep of HQ IT equipment and software.
• Handle hardware maintenance needs, coordinate with vendors for repairs/upgrades, dispose of obsolete hardware, and manage hardware consumables.
• Provide "HelpDesk" support to users and escalate issues to vendors/consultants if necessary.
• Support team members with IT service operations within the Group.
• Coordinate all IT-related purchases within the company, working with end-users and department heads.
• Maintain and update IT hardware and software inventory.
• Perform IT-related duties and projects as assigned by the Group IT GM.

APPLY NOW!!!

• At least 1-2 years of relevant work experience.
• Energetic and willing to work offsite for outdoor projects.
• Good skills in liaising and following up with vendors and users both onsite and offsite.
• Basic understanding of IT hardware and software applications like PCs, Printers, MFP, and corporate software such as Emails, ERP, etc.
• Candidates without IT experience are welcome to apply. Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68503 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Attend to and perform daily support, maintenance and troubleshooting onsite and offsite
• Provide on site support for various systems, network and desktop troubleshooting, to ensure that the service meets the SLA
• To work with product team on any system enhancement or troubleshooting.

Requirements:

• Diploma in IT or relevant discipline
• Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking
• Experience in customer support environment will be advantageous
• Good technical, analytical and troubleshooting skills, with strong customer-oriented attitude and inter-personal skills
• Willing to travel to multiple sites
• Willing to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 20733

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibility

• Manage and maintain Windows-based systems, servers, CCTV and network infrastructure.
• Oversee and troubleshoot WiFi connectivity and network issues.
• Administer Active Directory (AD) and manage user access and security.
• Provision new computers and set up hardware and software for employees.
• Managing Help Desk tickets in a timely manner.
• Collaborate with corporate IT on inter-office projects, ensuring technology alignment and efficiency.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Maintain up-to-date documentation of IT systems and procedures.

Requirements

• Bachelor's degree in computer science, information technology, information systems, or similar.
• Applicable professional qualification, such as Microsoft, or Cisco certification.
• Familiarity with Active Directory and access control management.
• At least two years' experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Excellent interpersonal and communication skills.
• Exceptional organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Strong written and spoken command of English and Mandarin-Chinese languages at a business level.

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Bukit Gombak, Hillview & Depot Road (Deployed to 1 location)
• Salary: $2,400 - $3,000
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 Years contract (yearly renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”