Total 3,957 system engineer job vacancies in Customer Service category in Singapore

The job:

Responsible for:

• Commissioning, troubleshooting & on-site training on freight container handling equipment.
• Arrangement for warranty and non-warranty works on site.
• Compiling safety risk assessments and ensuring safe work methods are used.

Requirements:

• A recognized Diploma in Engineering with 8 to 12 years’ experience in working with heavy industrial machinery, preferably port handling equipment.
• Good knowledge and experience with finetuning & debugging PLC programs and troubleshooting on electrical & hydraulic systems.
• Good oral and written communication skills in English and Mandarin (to communicate with our China plant).
• Possess class 3 driving license.

The position is based in Singapore, overseas travel to ports in Asia & Middle East will be required.

Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities Desktop Support Engineer (Navision System):

• Provide support and maintenance for the ERP system.
• Perform programming for e-commerce platforms and participate in website design and development projects.
• Design and develop websites according to specified requirements.
• Troubleshooting and provide training to end user.
• Offer support for implementing new EDI solutions and applications, including developing and maintaining EDI integrations using XML.
• All other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Computer Science, Information Technology or other relevant field of studies
• Minimum 2 years of relevant working experience in ERP System Implementation and Maintenance

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No: 19C9682

EA Reg. No. R22108850 (Chan Mun Mun)

• Minimum one (1) year of EUCD Support, ICT End User Computing or Service Desk Agent experience
• Ability to perform the daily EUCD Support operations with minimum supervision
• Possess technical skills in supporting existing and new computing devices such as desktops, notebooks and mobile devices
• Possess knowledge in IT networking and LAN to troubleshoot computer problems
• Knowledge to support Microsoft Outlook Client, MS-Office O365, Microsoft windows 10, etc
• MUST possess at least one (1) of the following certifications

1. Microsoft Certified Solution Associate (MCSA) Win7/Win8 or equivalent
2. Microsoft Certified Technology Specialist (MCTS) in any discipline or equivalent
3. CompTIA A+ 220-801/ 220-802, CompTIA PDI+ or equivalent

• Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
• Deal with incoming incidents and end to end management of EUC Tech Support.
• Troubleshooting and resolving IT related incidents
• Communicate with business the status of the IT related incidents
• Procurement of end user devices & accessories
• IT Audit & Hardware asset management
• Disposal of end user devices as per Schroders’ policy
• Business Continuity Process (BCP) & Disaster Recovery Support
• Work closely with Information Security to ensure continued high levels of Security are maintained
• Be aware of regional and global regulations, keeping Schroders true to their compliance requirements
• Ensure customer satisfaction.
• iPad, iPhone, Android – basic troubleshooting,

• At least 3 years of Desktop Support Experience.
• Knowledge in Call Management, Ticket Management and Escalation Management.
• Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
• Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
• User profiles administration, provisioning.
• Proficient in IT Services Management experience. Strong customer service focus.
• Basic / 1st Level troubleshooting:

Desktop Support Engineering, IT Support

Responsibilities:

• Offer client services to contract customers.
• Maximize service sales and customer satisfaction.
• Provide the Executive and Field Service frequent feedback to raise efficiency of Service Operations.
• Guarantee that the profit margin, service sales objective, and payment collection are achieved.
• Strengthen partnerships with both contractual and non-contractual clients.
• Guarantee service sales forecasts and work pricing are accurate.
• Pursuit quotations to yield high success rate
• Uplift and encourage department employees.
• Promote leads for service sales

Requirements:

• Degree or Diploma in Electrical or Mechanical or an equivalent qualification
• At least 2 years of technical experience of HVAC systems, Chiller Plants, Airside, and Building Services.
• Has a good record of Customer Support

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The service engineer will be reporting to the Project manager and Workshop Manager and will be working for the maintenance, installation, commissioning of the Life-Saving appliances installed on board our customer’s vessels and workshop.
This is a hands-on role requiring the service engineer to work on board vessels and within the company' workshop located in Tuas.
The candidate will join a young and dynamic team.

Duties and responsibilities:

Periodical inspections of Life-Saving Appliances (LSA), such as winches, davits, lifeboats, and release hooks.

• Prepare detailed technical service reports with the computer.
• Maintenance, overhaul and testing of hydraulic parts such as hydraulic cylinders, stored power oil accumulators at company workshop or on board vessels.
• Ensure company workshop is well kept, tools and equipment are clean and easily available to use.
• Create maintain installation data, service information, and repair log in the database.

The successful profile:

• Minimum previous technical experience in repairs, inspection, maintenance, and commissioning work in maritime industry.
• Experience working on LSA equipment (winch, hooks, and davits) is required.
• Ability to solve challenging problems in stressful and time constrained situations.
• Available to travel overseas on board our customer’s vessel.

Job Requirements:

· Diploma/Degree in Information Technology or equivalent

· Must have minimum 3-5 years of working experience in windows system administration (Active Directory/Exchange/MS Office 365/Azure AD)

· Must have experience in IT Hardware and software installation

· Experience in handling ServiceDesk requests.

· Good to have experience in healthcare domain

· Excellent written and verbal communications skills

General information

As a Service Engineer, you will be responsible for executing Service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines.

Reporting to Service Manager, you will be delivering quality customer service to satisfy customers. In close co-operation with customer and other ABB teams, take actions to identify new Service business opportunities for ABB.

Health and Safety

• Apply safety rules and safe practices as well as environmental responsibilities
• Report unsafe practices and incidents

Service Delivery

• Execute after sales business activity preventive & condition based maintenance, trouble-shooting, repairs and commissioning.
• Actively coordinate with operation supervisors for optimal service potentials from regular customer interactions.
• Proactively involve in self learning and practical exposure for continuous competence and productivity improvement.
• Maintain high level of personal leadership on safety and quality on work performed as well as documentations.
• Reports early any technical/contract/quality/program/cost issues to management, along with recommendations for resolution.

Additional Requirement

• Understand customer needs & manage customer relationships
• Co-operate actively with other ABB units to achieve common targets
• Support sales team

Leadership

• Provide leadership and coordination for the service team
• Create and develop good team spirit

Continuous improvement

• Proactively identify area of improvement eg. Self-technical knowledge, job safety and etc
• Participate in discussion, meeting, training and e-learning

Your background

• Diploma, ITC or equivalent in Electrical/Electronics engineering with at least 3 years hands on repair and service experience on electrical equipment.
• Experience on LV & MV VFD will be an advantage
• Strong electrical or electronics engineering fundamental knowledge. Knowledge on theory, structure, application, testing methodology and component fault diagnosis/analysis will be added advantage.
• Strong self-discipline with initiative and learning spirit with positive attitude, team work and responsibility.

Assistant Service Engineer / Service Engineer

• Salary: $2000- $3500
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Job Description:

• Must be able to perform troubleshooting on various electrical circuitry
• Engine and hydraulic knowledge with 2 years working experience in automobile industry (Electrical & Mechatronics) will be an advantage
• Assist Service Manager to manage the service department
• Able to lead a team of technicians and engineers to provide excellent service support

Requirements:

• Minimum Diploma in electrical and electronic or mechatronics engineering
• Posses Class 3
• Min 3 yrs experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities:

• Offer technical assistance to clients through phone, email, and chat channels to resolve issues related to our digital solutions.
• Identify and troubleshoot software, hardware, and network problems, collaborating with the development team for resolution.
• Monitor application-related alerts and provide proactive services.
• Escalate complex issues to senior support staff or developers and ensure timely follow-up on resolutions.
• Plan and implement strategies and configuration changes to ensure optimal quality assurance for all applications.
• Create and update technical documentation and knowledge base articles.
• Participate in testing new digital solutions and features.
• Provide training and support to clients for effective use of our digital solutions.
• Collaborate with cross-functional teams to enhance digital solutions and ensure a positive customer experience.

Requirements:

• Possess a Bachelor’s degree or Diploma in Computer Science, Information Technology, Electronics, or a related field.
• Previous experience in technical support, preferably in a software or SaaS company.
• Knowledge of programming languages and Linux Operating System is advantageous.
• Strong understanding of web-based applications, mobile applications, and APIs.
• Familiarity with software development processes and methodologies.
• Knowledge of networking concepts and ability to troubleshoot networking issues.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Flexibility to work varying hours to support clients in different time zones.
• Willingness to attend onboard vessels/sites.

Industry: Manufacturing

Located at Ubi

Japanese MNC

Have AWS + Bonus + Yearly increment

Mon to Fri 8.30am to 5pm

Basic $2400-$2800+fix allowances $500 or $1200 (own car)

Training provided

Job Description

• To support, troubleshoot and maintain automation machine in Field / Site.
• To setup and debug automation machine in factory.
• To support commissioning and decommissioning on automation machine.
• To provide training to customer for automation machine at site.
• To assemble Mechanical modules, reference from CAD model.
• To troubleshoot errors in design on First Article machine.

Requirements

• Diploma in any Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Summary / Purpose of Position:

Provide technical support across the company.

Essential Duties & Responsibilities for this Position

· Setup, configure, maintain, and troubleshoot third party software packages to support trading and development.

· Setup and configuration of desktops, laptops, printers, phone systems, and cameras.

· Maintain existing office infrastructure and design, plan, and implement improvements based on evolving needs on the business.

· Select and liaise with vendors for various office related projects.

· Update and maintain hardware and software inventory.

· Able to provide support off hours or perform ad hoc duties as required

Qualifications, Skills and Knowledge Required

· Diploma in an IT related field.

· Minimum of 3 years’ experience as an IT support specialist.

· Ability to provide technical support and resolve queries in a timely manner.

· Strong network troubleshooting and tech support skills.

· Clear communication skills in English.

SUMMARY

The Logistics & Automation Department's Service Engineer will be primarily responsible for installing, maintaining, and troubleshooting our warehouse automation equipment and is expected to work at customer sites regularly. The Service Engineer must handle equipment involving mechanical parts, motors, PLC programming, and electrical wiring in control boxes.

ROLES AND RESPONSIBILITIES

1. Install, repair, maintain, and troubleshoot our automated warehouse systems.
2. Communicate and resolve equipment problems while working with other team members
3. Prepare service and maintenance reports after the task is completed.
4. Liaise with customers to arrange jobs and update customers on work progress.
5. Attend to customer inquiries, prepare quotations, and arrange deliveries of replacement parts.

REQUIREMENTS

1. Minimum requirement of an ITE Diploma in an engineering-related discipline.
2. Physically fit and comfortable working at heights.
3. Training will be provided. No prior experience is required.
4. Basic knowledge of Automated Storage and Retrieval Systems (ASRS) is an advantage.

PREFERRED SKILLS

1. Possesses good communication skills and teamwork.
2. Can be relied upon to complete tasks without constant supervision.
3. Able to manage duties and work under stress during busy periods.
4. Ability to diagnose technical problems arising from mechanical equipment.

Job Responsibilities:

• To assume the lead role of ILS manager for the assigned projects
• To perform Reliability, Maintainability and ILS related analysis
• To lead in designing and implementation of the ILS planning data to customer and ensure completeness and accuracy of the deliverables
• To lead in design and implementation of the ILS plan for delivering training on maintenance works to customer
• To constantly conceptualize and implement process optimization for better efficiency in execution of schedules
• To manage the ILS activities for ILS Management Plan

Job Requirement:

• Knowledge and Work experience in defence platform and industrial maintenance management projects or programs
• At least 5 years of relevant experience is required
• Possess project management experience, include running projects concurrently
• Possess good stakeholders management experience to front both internal and external stakeholders
• High proficiency in Microsoft Office
• Good written, verbal communication skills in English is required
• Able to travel overseas and visit project site when required

Associate Engineer (Customer Experience)

(6 months renewable contract)

Working Location : Tanjong Katong

Working Hours : Mon – Fri, 8:30am – 6pm

Responsibilities

• Handle call in from customer and partner on service delivery enquiries
• Handle email and keep customers are updated on the timeline and progress of implementation on the enquires.
• Assist the team to study Post Mortem on problematic provisioning cases to review and improve on the provisioning processes with stakeholder and products.
• To manage customer relationship during the service delivery/ projects through strong governance
• Monitoring customer satisfaction levels through seeking customer for feedback and areas of improvement
• Assist to perform and manage escalated cases for all customer experience issues.
• Any other tasks as assigned by Supervisor.

Requirements:

• Customer Experience in Telecommunications Industry

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Dell Technologies customers rely on our products and services to drive progress. So we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfill their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Join us to do the best work of your career and make a profound social impact as a Service Delivery Engineer on our Service Delivery Team in Singapore.

What you’ll achieve
As a Service Delivery Engineer, you will provide world-class delivery support to our customers by building an in-depth knowledge of our customers’ priorities and initiatives and becoming a trusted advisor that avoids customer impact and facilitates continuous improvement. You will identify potential sales and growth opportunities and will partner with key stakeholders to maximize these prospects.

You will:
•Perform specific delivery support activities for a single customer
•Assist in coordinating development and consolidation of technical and process documentation
•Focus on activities like data analytics and reporting
•Assist with analyzing specific issues with the customer
• Partner with Dell team(s) to provide an outstanding experience to the customer

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements
•2 to 5 years of related experience
•Good organizational and planning skills to coordinate program deliverables
•Ability to set priorities and delegate
•Excellent analytical and problem-solving skills

Desirable Requirements
•Bachelor’s degree or an advanced degree
•Proven experience in a similar roleHere’s our story; now tell us yours

Site Support Engineer, Trade Floor Support (12 months renewable contract)

Your new role:

• Deliver end user support both directly to users and via projects that changes the end user environment.
• Handle end to end desktop refresh and replacement initiative and timely removal of not permitted technology.
• Handle incident requests, tracking , measuring and escalating where appropriate

What you'll need to succeed:

• At least 5 years in desktop OS support in Finance sector
• At least 3 years of Trade Floor Support
• Have worked on Bloomberg, Reuters and trading applications
• Have knowledge on asset disposal processes

If you're interested in this role, reach out to me directly at my email address ([email protected]) with your updated CV. Referrals are always welcomed so feel free to forward this to anyone you know who might be good for this role.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

Job Description

Job Scope For Engine Technician

Engine technician, maintain and repair machinery on vessel. You will be responsible for ensuring functionality and reliability of machines, engines and mechanical systems with the instructions from supervisor. Engine technician must have manual dexterity and great attention to detail. They must be able to work with various machines and tools as well as follow all safety precautions.

The main job scopes were as follow.

• Familiarity with parts and components of engines, gearbox and machinery as well as the tools to fix them.
• (knowledge on 2 stroke and 4 stroke engine)
• Follow repair procedure and instruction from supervisor to carry out overhauling of components and provide great customer service
• Perform routine maintenance and general technical work on engine.
• Ensure overhauling of engine/machines meets vessel planned schedule.
• Ensure safety during work assignment.
• Ability to follow established procedures and practices and read instruction manual.
• Maintain & Ensure instrumentation devices with valid certificate and in good operating condition before use. (All lifting equipment and working tools)
• Report problems or concerns to supervisor immediately
• Accomplish organization mission by completing related results as needed
• A positive “can do” attitude to achieve company’s goals.

Requirements:

• Requires an ITE/Diploma certificate or its equivalent.
• Preferred with relevant experience within the engine overhaul industry, but not mandatory.
• Able to work well in a team with good interpersonal skills.
• Works under moderate supervision.
• On job training will be provided.
• For candidate who have a higher experience will be considered to a senior role.
• Salary will commensurate according to experience & qualifications.

Additional Information:

• 5 days’ work week.
• Transport provided.
• Variable bonus and better medical benefits.
• Career growth & learning opportunity.

Please send your application with availability, current & expected salary. We regret that only shortlisted candidates will be notified. Thank you for applying.

• Planning of ACMV equipment servicing works schedule for project DLP.
• Tracking of ACMV equipment servicing schedules to meet planned schedules.
• Lead and train our teams of technicians in ACMV equipment servicing and repair works.
• Assist to prepare Risk Assessment for break/fix works.
• Assist in application of work permits on site prior to start work.
• Liaise with parts suppliers for costing and lead time and vendors for works support.
• Assist in site location assessment and site visits.
• Assist in troubleshooting and repairs of ACMV equipment
• Degree/Diploma in Mechanical Engineering
• At least 2 to 3 yearsof relevant working experience in ACMV Systems for M&E specifications, installations, and maintenance.
• Strong analytical skill
• Working location - West (transport provided)

Job Responsibilities:

• Deliver superior End User Experience while ensuring a managed, secure End User environment
• Support various LOB users through direct end user support or through projects that deliver changes to the end user environment
• Assist Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment
• Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology
• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate
• Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency
• Assist with patching and upgrading end user devices
• Address quality and schedule conflicts
• Availability for ad-hoc work after hours and on weekends where necessary
• Ability to work in a high-pressure, fast moving environment

Job Requirements:

• At least 5 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector
• At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms
• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments
• Knowledge of Desktop Services security and access standards and practices
• Basic understating of networking and server technologies
• Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications
• Good communication skills and strong analytical skills

To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

*General Description*

• Provide first level technical support to end-users for desktop and laptop hardware, software basic infrastructure, and network issues.
• Diagnose and resolve desktops, laptops, printers, peripherals, basic

infrastructure, and network connectivity issues.

• Install, configure, and maintain desktop operating systems, applications, and network drivers.
• Perform preventive maintenance, upgrades, and software installations on desktops, laptops, and network devices.
• Follow ITIL processes for incident, problem, and change management.
• Assist with basic infrastructure and network troubleshooting, escalating complex issues to the appropriate teams.
• Maintain accurate and up-to-date records of all desktop, infrastructure, and networkrelated activities.
• Ensure compliance with IT policies and procedures.
• Assist with the management of the asset inventory for desktops, laptops, and network devices.
• Provide training and support to end-users on the use of desktops, laptops, and basic network connectivity.
• Any other task assigned by reporting manager or team lead.

*Work Experience Requirements*

• 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
• Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
• Strong technical knowledge of desktop operating systems, applications, and hardware.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work independently as well as in a team environment.
• Flexibility to work outside of normal business hour

*To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

• Well Established Company
• Basic $3000 - $4000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Serangoon
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• To solve practical problems, maintain accuracy and quality, while carrying out responsibilities with minimal supervision
• Able to determine optimal tooling and cutting parameters based on material and setup
• Able to read and interpret blueprints, sketches, drawings, routing instructions, manuals, and specifications
• Able to understand GD&T and apply it during the programming process
• Able to understand, design and implement work holding for manufacturing processes
• Plan and execute manufacturing processes individually or as a team
• Work individually or as a team on continuous improvement efforts
• Maintain revision and quality control on programs, tool sheets, and setup documentation
• Able to do maintenance for the CNC Machine
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Engineering or relevant qualification
• Possess minimum 1-2 years working experience in related industry
• Possess good machining knowledge and strong programming fundamentals
• Proficient in Siemens NX

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• Industry/ Organization Type: Manufacturing/Semiconductor Technology
• Position Title: Customer Service Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday, 9 am – 6 pm
• Salary Package: Up to $5,000 + VB
• Duration: Permanent

Key Responsibilities

• Pre and post-technical support to customer on vision.
• Provide technical support to customer.
• Provide on-site service.
• Evaluate and qualify new products.

APPLY NOW!!!

• Diploma or Degree in Electrical / Optics Engineering with at least 3 years of experience in machine vision application.
• Able to travel locally and overseas on short notice.
• AOI experience is welcome.
• Good understanding of camera / lens / optical.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65778 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Info can be shared ATM: -

• Basic UP $2700 (No Exp Req) + Transport Allowance + VB
• 5 days (Office hour)
• East

Responsibilities: -

• Diagnose, repair or install new or modified equipment at customer facilities
• Investigate and resolve customer reports of technical issues
• Conduct training for customers on the safe operations of equipment & maintenance
• Process spare part order and promote service contract with customer.

Requirements: -

• Min. Nitec in Electronics / Electrical / Microelectronics Engineering
• No experience required, training is provided
• Willing to travel islandwide

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781