Total 4,558 tech support job vacancies in Customer Service category in Singapore

Job Description:

• Able to speak Portuguese in order to support and communicate with Native Portuguese customers and clients.
• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements:

• Open experience as long as keen to support and liaise with customers or clients

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Overall Role:

• To deliver client service through the day-to-day administration and data entry of Aviation & Marine lines of reinsurance business relating to the placement, servicing & documentation. Ensuring placements maintain local compliance, regulatory and quality practice standards. Provide administrative support to the Aviation & Marine brokers.

Key Accountabilities:

• Prepare slips, and endorsements.
• To obtain information to produce market presentations.
• Accuracy and completeness of documents on file (Placement Slips, Cover notes, Signed Slips and Endorsements).
• Excellent relationship management with internal and external parties.
• Maintain records of market negotiations informing client and keeping colleagues informed.
• Prompt reply from reinsurers and sending addendums to cedant.
• Data Entry into Broking system (Netreibs).
• Arranging trip meetings for brokers with clients and reinsurers.
• Handle reconciliation enquiries from Claims and Credit Control team.

Generic Knowledge and Skills:

• Overall reinsurance market knowledge.
• Basic Underwriting knowledge.
• Broking knowledge (minimum 3 years of Reinsurance broking support experience, preferably in Aviation and/or Marine).
• Technical knowledge.
• Various classes of insurance as commonly demanded within client markets.
• Various market practices within client markets
• IT literacy (MS Word, Excel, Outlook, Powerpoint)
• Client Servicing

UIB Knowledge and Skills:

• Netreibs (Broking System).
• Certification in General Insurance (CGI)

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 2 - 4 years of relevant working experience
• Possess Class 3 License is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position: IT Helpdesk Support - Up to $3800
• Location: Mount Faber
• Working hours: 5 days work week: Mon-Fri, 9am-6pm
• Salary (commensurate with experience): Up to $3,800 + Performance Bonus + 14 days Annual Leave
• Duration: Permanent
• Industry: COMPUTER HARDWARE

Main Responsibilities:

• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates to multiple stakeholders.
• Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions.
• Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Proactively monitor and measure the performance and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective actions to improve system performance and availability based on the findings.
• Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and provide comprehensive reports to relevant parties on a regular basis.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business
• operations in the event of a disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical
• issues.
• Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines

Requirements:

• At least NITEC certification and above.
• Good in Microsoft Office and Windows.
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

About the Client:

This leading global financial services company is known for its commitment to customer excellence and innovation.

Responsibilities:

Provide prompt, professional customer support by handling inquiries and fulfilling service requests efficiently.

• Respond to phone and email inquiries in a timely, professional manner.
• Accurately update and manage customer data in the CRM system.
• Follow up on customer requests and ensure timely issue resolution.
• Collaborate with stakeholders to fulfill customer service requests effectively.
• Prepare and process service requests, ensuring accurate and efficient delivery.

The ideal candidate will have experience in policy processing, particularly in personal lines, and possess strong problem-solving skills.

Skills/Requirement:

• Diploma with relevant experience in customer service roles.
• Strong interpersonal skills and excellent communication skills with a focus on customer satisfaction.
• Detail-oriented, organized, and able to work both independently and collaboratively.
• Cheerful disposition, high integrity, and a strong sense of accountability.

If you're passionate about delivering top-notch customer service and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity.

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Job Summary:

• Basic up to $3,600 + HP Allowance: $60 + Bonus (3 Months)
• Monday to Friday: 08:30 AM - 05:30 PM
• Working location at Tuas Avenue (Company transport is provided)
• Company is a leading provider of commercial vehicle leasing and fleet management services

Job Scope:

• Provide IT helpdesk and end-user support
• Offer technical assistance for desktops, laptops, iPads, and in-house applications
• Maintain and troubleshoot Microsoft Windows OS and applications
• Manage and resolve issues with networking devices (switches, routers, firewalls)
• Deploy and maintain workstations and IT equipment
• Administer VMware, Microsoft Windows Server, Active Directory, Exchange, and MS SQL
• Oversee IT hardware and software inventory
• Assist with IT hardware procurement and administrative tasks
• Coordinate with external vendors for issue resolution

Requirements:

• Min 2 - 3 years relevant experiences in IT Engineer/support field
• IT function in both software and hardware

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen| EA Personnel No.: R21102913

• Position: IT Field Service Engineer (Maintenance support/Servers/ Network/ Storage for-IBM/DELL)
• Location: Ubi Techpark
• Working hours: 5 days work week; Monday to Friday: 9am - 6pm
• Salary (commensurate with experience): Gross up to $5000 (Basic up to $4000 + OT) + AWS + Allowance for mobile phone; Education Subsidy if applicable + Group Medical Plan
• Duration: Permanent
• Industry: Information & Communications Technology (ICT)

Main Responsibilities:

• Provide post sales maintenance support on servers/storage (IBM/HP/DELL/SUN) and operating systems (Linux/Unix/Windows) at customer locations;
• Troubleshooting and replacement of hardware;
• Troubleshooting of operating system;
• Handling of hardware migration/implementation project;
• Perform preventive and proactive maintenance;
• Escalation and management of complex issues.

Requirements:

• Diploma holder or above in Computer Engineering/Science or related discipline;
• Possessed at least 3 years of experience in IT hardware maintenance service on server, network and storage preventive.
• Strong server and storage hardware configuration knowledge will be an advantage;
• Be a quick learner in acquiring new system skills and working with new technologies;
• Capable of using operating systems: Microsoft Windows, Unix, ESX, and Linux are preferable;
• Proficiency in solving computer hardware related issues for IBM, DELL, and HP;
• Able to provide nonoffice hours standby and support service

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies):

www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description – Operations Support Officer

(MOE High School)

The Company

Lambda Computing Solutions (S) Pte Ltd. is a Singapore-based IT Consulting, Managed Services, and Technology Recruitment Company. Lambda Computing Solutions provides information technology consulting and business process outsourcing services and offers software solutions and products in cutting-edge technologies. Our passion is to dedicate our global technology and innovation know-how, industry expertise, and worldwide resources to working together with clients to make their business stronger. Lambda Computing Solutions is a leading organization with expertise in Java, Oracle, UX Design, AI, IoT, BlockChain, and AWS Cloud-based technologies. We are a rapidly growing, highly competitive organization with strong technical and financial resources and looking for passionate and driven professionals to join us for various positions in Singapore.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE High School. If you are selected,

You will work closely with Admin Manager (AM), Operations Manager (OM) and School Leaders (SLs) in a High school (nearest MRT- Tanah Merah) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Maintain general cleanliness of school compound including cleaning of CCA venues, staff rooms and special rooms. This will include sweeping, mopping & clearing of rubbish etc
• Arranging/re-arranging furniture for meetings/exams/functions as and when required
• Moving heavy objects from point to point
• Locking/unlocking classrooms
• Operate and maintain basic office equipment & materials if required
• Any other task assigned by the Reporting Officer

Job Requirements:

• Ability to communicate effectively and work in teams.
• Prior experience in any of the below areas would be an advantage:
• Logistics-related work
• Cleaning duties
• Administrative roles
• School-related experience
• Have an acceptable level of fitness and resilience to be able to perform the role effectively.
• Ability to work on rotating shifts & Saturdays, if necessary

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Working Hours:

Personnel to be deployed at the following hours:

Mondays to Fridays - Rotating shifts and inclusive of 30mins lunch break

6am to 3pm

7.30am to 4.30pm

10am to 7pm

Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Tanah Merah

Job Description – Operations Support Officer

(MOE Secondary School)

The Company

Lambda Computing Solutions (S) Pte Ltd. is a Singapore-based IT Consulting, Managed Services, and Technology Recruitment Company. Lambda Computing Solutions provides information technology consulting and business process outsourcing services and offers software solutions and products in cutting-edge technologies. Our passion is to dedicate our global technology and innovation know-how, industry expertise, and worldwide resources to working together with clients to make their business stronger. Lambda Computing Solutions is a leading organization with expertise in Java, Oracle, UX Design, AI, IoT, BlockChain, and AWS Cloud-based technologies. We are a rapidly growing, highly competitive organization with strong technical and financial resources and looking for passionate and driven professionals to join us for various positions in Singapore.

Role:

This is a full-time, onsite, Operations Support Officer Role in MOE Secondary School. If you are selected,

You will work closely with Admin Manager (AM), Operations Manager (OM) and School Leaders (SLs) in an MOE Secondary school (nearest MRT- Yishun & Khatib) in the day-to-day activities.

Company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

• Supporting minor maintenance and decoration of the school
• Providing support to staff on all matters relating to eco-learning and recycle art matters.
• Perform minor repair works
• Operating and maintaining basic office equipment and materials
• Taking on additional or ad-hoc duties assigned by the Authority

Job Requirements:

• Preferably three years of relevant experience in school operations

Summary:

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Working Hours:

Personnel to be deployed at the following hours:

• Mondays to Fridays: 8.00am to 1:30pm, inclusive of 30-min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Yishun & Khatib

Working hours: Mon - Fri

• 0600 AM to 0300 PM
• 07.30 AM to 0430 PM
• 1000 AM to 0700 PM

Location: Upper Changi Road

Requirements:

• Strong communication skills and ability to work in teams.
• Experience in logistics, cleaning, admin, or school-related roles.
• Physically fit and resilient to perform duties.
• Able to work rotating shifts and Saturdays if required.

Scope of works:

• Maintain cleanliness of the school compound, including CCA venues, staff rooms, and special rooms (sweeping, mopping, clearing rubbish, etc.).
• Arrange and re-arrange furniture for meetings, exams, and functions.
• Move heavy objects as needed.
• Lock and unlock classrooms.
• Operate and maintain basic office equipment and materials.
• Perform any other tasks assigned by the Reporting Officer.

Only Singaporean needs to apply.

Reporting to Ops Lead, acting as the first point of contacts for tickets logged. Conduct routing of tickets to correct parties. Manage and resolve issues pertaining to client laptops.

Job Scope:

Technical Support & Troubleshooting:

Provide timely and accurate support for hardware and software issues on client laptops. Diagnose, troubleshoot, and resolve laptop-related problems such as operating system malfunctions, application crashes, connectivity issues, and peripheral device problems. Escalate unresolved issues to higher-level support when necessary.

Laptop Configuration & Setup:

Install, configure, and upgrade software, drivers, and essential tools on laptops.

Manage user accounts and permissions according to company policies. Ensure all laptops are regularly updated with the latest security patches and antivirus updates.

Issue Resolution & Ticket Management:

Respond to user-reported issues via email, phone, or helpdesk system.

Track and manage support requests using a ticketing system, ensuring prompt resolution of issues within agreed SLAs. Document issue resolution steps and provide feedback to users.

Inventory Management & Asset Tracking:

Maintain accurate records of laptop inventories, including software licenses and hardware components. Coordinate laptop replacements and upgrades when required, managing the lifecycle of company-issued devices.

Skillset Requirements:

• Proficiency in Windows OS (Windows 10/11) and basic knowledge of MacOS.
• AWS Administration proficiency.
• Expertise in installing, configuring, and maintaining common software and applications (e.g., Microsoft Office 365, collaboration tools, antivirus software).
• Understanding of basic networking concepts (e.g., IP addressing, DNS, DHCP).
• Experience with Wi-Fi connectivity troubleshooting and VPN configuration for remote access.
• Antivirus software deployment and management.
• Min 1-2 Years Exp.

Benefits:

• Basic up $3000 - $3600
• 5 days work
• West
• AWS + Bonus
• MNC

Job Scope:

• Provide IT helpdesk support and assist end users.
• Offer technical support for desktops, laptops, iPads, and in-house applications to corporate users.
• Maintain and troubleshoot Microsoft Windows operating systems and applications.
• Manage and troubleshoot networking equipment, including switches, routers, and firewalls.
• Deploy workstations (desktops, laptops, iPads) and other IT equipment.
• Manage IT hardware and software inventory.
• Assist with IT hardware procurement and related administrative tasks.
• Coordinate with external vendors for IT issue resolution.

Job Requirement:

• Diploma/Degree in IT or equivalent
• 3 years relevant experience

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Nguyen Thi Hue (Nily) (R24122886)

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Job Description

• Industry/ Organization Type: Logistics Service Supplier
• Position Title: IT Support Administrator
• Working Location: Jurong Island (Company Transportation Provided, Islandwide)
• Working Hours: 5 days (Monday to Friday, 8 am – 5.45 pm)
• Salary Package: Up to SGD 3000 + Allowances + Incentive + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support employees on all officially sanctioned hardware and software for end-user computing.
• Diagnose and resolve issues with hardware and software, providing relevant recommendations.
• Contribute to project-related tasks as needed.
• Adopt a proactive stance in ensuring all personnel at the primary facility receive comprehensive IT support, in collaboration with the IT department to guarantee efficient operational support.
• Coordinate with the Service Desk to hasten the resolution of technical problems, respond to user inquiries, and ensure thorough follow-up.
• Collaborate with the Local IT Project Team to deliver infrastructure services, support new client implementations, and participate in internal projects which include conducting technical investigation, preparing documentation, and overseeing testing and execution processes.

APPLY NOW!!!

• Min. Diploma in Information Technology
• Min. 1 year of technical knowledge of Microsoft Tools
• Preferably IT-Certification in Microsoft Tools
• Customer service experience/Logistics Business Knowledge is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69991 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Position: Customer Support Executive
Location: Alexandra Technopark, Singapore
Working Hours: Monday to Friday, 9:00 AM to 6:00 PM (Fully in-office)
Salary: SGD $4,200 - $4,500 x 13 months + 2-3 months VB

Key Responsibilities:

1. Inventory Management:Support service parts inventory management, ensuring balanced inventory aligned with service requirements and targets.
   Assist with inventory forecasting and ordering to maintain optimal stock levels.
   
2. Parts Stocking & Pricing:Ensure timely parts stock-up for new models based on recommendations from the technical team.
   Update and maintain spare parts pricing to reflect current costs.
   
3. Order Processing:Process orders from parts distributors and coordinate with service partners on spare parts-related matters.
   Manage spare parts warranty claims and provide weekly updates on ETA for parts shortages.
   
4. Defective Parts Handling:Process returned defective parts and main units, ensuring proper documentation and returns management.
   
5. Demo Unit Monitoring:Oversee Demo unit movement operations by coordinating with the Demo coordinator.
   Ensure Demo write-off and disposal exercises are carried out quarterly.
   Perform stock checks for demo units to maintain accurate records.
   

How to Apply:
Submit your resume to [email protected] or reach out via Telegram at @jocelynchan

Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)
Company EA Licence Number: 99C4599
Personnel EA Licence: R1331820

Job Scope:

• Support filing, packing of case records and tracking of records to be collected or returned from the service provider
• Other administrative work related to record management for the digitisation project

Requirements:

• Work will be done physically onsite
• IT skills and familiar with MS Excel, MS Word

Location: Clarke Quay / Cityhall

Salary: $2600 to $2900/month

Working Arrangement:

Mon to Thur : 8.30 am to 6.00 pm

Fri : 8.30 am to 5.30 pm

Contract Period: 1 year

EA License No: 96C4864

Reg. No.: R24121728

Key Responsibilities:

• Provide day-to-day support of IT computing devices and troubleshooting via emails, phone calls, and walk-ins
• Perform first level support to troubleshoot and solve technical issues
• Perform L2 and L3 escalations if necessary and required
• Ensure and follow help desk procedures for all call and ticketing tracking from start to end (initial support to resolution)
• Take ownership of all problems reported to the help desk. For outstanding issues pending user response, report and alert the IT Manager / POC for internal escalation procedure
• Interface with other maintenance vendors (vendor management) for problem reporting and resolution
• Perform IT project rollout as planned by the Customer, including new PC purchase. receiving, move and change (IMAC Services)
• To be responsible for accurate record keeping, tracking and processing of all documents related to IT
• Any other ad hoc duties as assigned by supervisor.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Position : Customer Support Officer (Smart Home/Technical Support) - Up To $4,500
• Location : East – Loyang
• Working hours : Monday to Friday | 9am to 6pm | Saturday 9am to 1pm
• Salary (commensurate with experience) : Basic Up to $4,500 + Performance Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Responsible for processing of customer enquiry through emails and phone calls
• Liaise with customers on their service enquires
• Provide information to inquires about products and services to the customers and scheduling of appointments
• Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
• Assisting to answer clients on smart home programming information

Requirements:

• Minimum of Higher Nitec & Above with at least one year of working experience
• Training on Smart Home Product & Programming will be provided
• Bilingual in English and Mandarin to communicate with Chinese speaking associate.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Job Title: IT Support/ Desktop Support Engineer

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: Central Region

Pay: $2800 - $3200

Duration: 1 year renewable contract

Working Hours: Must be flexible for 12 hours shift.

Key Responsibilities

1. Incident Management

• Log all incidents (either via phone or email) into the Incident Management System and handle all incidents within the SLA.
• Follow through all the necessary escalation from L1 to L2 and/or 3rd Party, hardware vendor and also to the supervisor.
• Ensure all the information entered into the Incident Management System are accurate and complete to facilitate the generation of monthly report for Management review; else immediate rectification is to be done upon seeking supervisor approval.

2. Asset Management

• Ensure new PCs and IT peripherals deployed are in working conditions else rectification is to be done.
• Ensure the accuracy of the asset information, such as all are tagged and recorded into the asset database, accompanied by necessary form duly signed.
• Report any discrepancy of data to supervisor/ manager and perform the necessary rectification as per supervisor instruction.

3. Desktop Software / Patch Management

• Assist in the testing and rollout of the software/ patches to all PCs.
• Provide daily/ weekly/ monthly update on the progress to the supervisor.

4. Job Request

• Understand the user's requirement, provide recommendation and solution to the user within SLA.
• Provide immediate update on the status of the request assigned.
• Provide on-site VIP Support to key appointments holders.
• Manage and ensure Desktop Teams does meet a minimum expectation support standard.
• Train and guide Desktop Team on their job scope and knowledge transfer
• Manage Team Staff Movement Plan, Duty Roster, and Leave Forecast
• Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members
• Work with vendor support contact to resolve technical issues with the desktop environment or products principle.
• Escalate issues and involve experts or other ITD teams wherever required to resolve issues promptly.
• To identify the needs and requirements of the users and to try to coordinate and comply to meet asset management of client hardware and software.
• Oversee the day-to-day clinic BAU operation supports
• To manage, identify and handle issues that may arise and highlight them to relevant party/teams/management.
• Oversee Project coordination and implementation such as, migration project, Tech Refresh, clinics deployment or setup, and preparing / providing status reports and updates to stakeholders.
• Assisting in Condemning/Decommissioning of outdated assets and disposal
• Image Creation and Cloning (Acronis TrueImage) for Tech Refresh and daily BAU operations
• Was trained and learn how to setup an MDT Server (Microsoft Deployment Toolkit)
• Managing Daily IMAC Operations & Project IMAC, leading, scheduling and allocating resources for daily tasks required
• Perform installation, setup, configuration, diagnostic, migration, upgrading and maintenance of Desktop PC/Laptops, OS, Application, software and related IT peripherals
• Provide support to end-users in troubleshooting and resolving of desktop PC and related IT Products such as Printers

Requirements:

• Minimum 2 years' experience in IT/Desktop Support Engineer is preferred.

Interested applicants, please Email/ Call 6732 1300, and look for

Fabian Ling Tuong Liing

Email Address: [email protected]

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Work Location: Yishun

Working Hours: · Mondays to Fridays: 8.00am to 1:30pm, inclusive of 30-min lunch break

Contract Period: 1 Jan 2025 to 31 Dec 2025

Job Description:

• Supporting minor maintenance and decoration of the school
• Providing support to staff on all matters relating to eco-learning and recycle art matters.
• Perform minor repair works
• Operating and maintaining basic office equipment and materials
• Taking on additional or ad-hoc duties assigned by the Authority

Job Requirement:

• Preferably three years of relevant experience in school operations
• The contract staff must be a Singapore Citizen or Permanent Resident

EA: 22C1322

EAP:24124011

Responsibilities:

• End user support
• Assist in Operating Systems Migration and related support.
• Support and troubleshooting which includes diagnosis of hardware and software failures or problems.
• Responsible for correcting all problems associated to supported list of End User Equipment and Software.
• Installation of software/application.
• Provide accurate and timely documentation in IT Service Management Tool.
• Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
• Synchronizing application settings to environment requirement.
• Relocation of computer devices and peripherals.
• Setting up of the end users profiles for applications.
• Proactive update and follow up to end users.
• Guide end user on required applicable tasks
• Other adhoc task as assigned.

Requirement:

• Diploma or equivalent professional education in Information Technology or related
• At least 1 years of related working experience

To apply, please visit www.gmprecruit.com and search for Job Reference:24786

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973