Total 4,183 technical support job vacancies in Customer Service category in Singapore

# 3 to 5 years Experience from Food Services & Facility Management

# Clusters management & statistical reporting support

# Operation/Admin experience on Catering and F&B

Responsibilities

• Operational, administrative, and analytical support
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems and managing any subsequent administration and minimizing risk
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Consolidate and update ad hoc / scheduled reports, metric, organization chart and system / intranet update etc.
• PO creation, including tracking and follow up on invoices submission
• Book travel arrangements, submit and reconcile expense reports
  
  Job Requirements
• Degree
• Food Service Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services)
• 
  

Send your resume to [email protected]

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Salt is looking to hire a Support Specialist (Japanese Speaking) for a Social Media Client on a yearly renewable contract role.

Job Scope :

• Provide technical support to product administrators via a ticket management system while respecting committed SLAs
• Effectively communicate with customers across multiple channels; correspondence, live chat, screen sharing and phone support
• Troubleshoot, isolate, reproduce, investigate and log customer issues while utilizing internal engineering level technical tools
• Collaborate with multidisciplinary teams such as engineering and product to ensure swift resolution and customer satisfaction
• Handle multiple simultaneous investigations with an average ticket load of 20-25 per day
• Perform escalation management on call duties.

Requirement:

• Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On, IDPs, Provisioning etc), Graph and SCIM APIs, Custom and 3rd Party Integrations, Webhooks, Live streaming, Mail Servers and Delivery, Networks, MAM/MDM/EMM
• Minimum 2 years of experience in successfully supporting enterprise level customers via multiple channels: correspondence, live chat, screen-share and phone
• Fluency with operating systems (Windows, Mac, iOS, Android), Microsoft Suite and ticket management software (e.g. Zendesk, Salesforce, etc)
• Self-managing with the ability to problem solve and provide effective solutions with minimal supervision
• Capability to absorb high volumes of information across multiple resources (technical documentation and product information)
• Demonstrated ability to work with a sense of urgency and prioritize between 20-25 complex tickets daily based on customer impact and SLAs
• You will be supporting Japanese speaking customers hence fluency in japanese is essential.

If this role sounds like your ideal job move, please reach out to me, Jaya at [email protected]alternatively you may apply via the system!

Regret only shortlisted candidates will be notified.

CEI No: R1659595 / EA No: 07C3147

• Required : Bachelor of Engineering or Equivalent.
• Preferred domain: VisionPLUS, Banking, Cards & Payments.
• Should have detailed technical understanding of VisionPLUS Batch and Online Architecture.
• Should be able to run Vision Plus batches independently.
• Must have hands-on experience with one of the scheduler - TWS/OPC/CA7.
• Should have hands on experience in region cloning and maintaining activities.
• Ensures all potential risks are identified and appropriate mitigation plans are in place to have minimal/no impact to business.
• Should have experience to resolve job related abends and must have Implementations experience.
• Should have good understanding of Cards and Payment domain.

Position Type: Agency Contract, deputed to Client

• Required skills: Provide L1 support to end users and onboarding of new users.
• Understanding of IT systems and how to configure a no code platform.
• Troubleshoot and resolve issues efficiently.
• Identify root cause and implementing solutions while adhering to SLA.
• Work with users to resolve their tickets, documenting the incident and proving updates.
• Knowledgeable in ITIL Service Operation Framework.

Almira | Recruitment Consultant

Email: [email protected]| Office Telephone: +65 64299403

EA Personnel Registration Number: R22111126

Singapore Employment Agency Licence No: 11C3373

Our client is seeking experienced Support Engineers to manage, maintain, and enhance low-code applications developed in-house using Microsoft Power Apps, Power Automate, and SharePoint. The Support Engineers will collaborate closely with developers and IT teams to ensure seamless operation and ongoing improvement of these applications.

Responsibilities:

• Assume responsibility for maintaining existing apps and integrating new apps into the support framework
• Enhance apps by adding new modules or functionalities in collaboration with the development team
• Document each app using standard formats to facilitate ongoing maintenance and support
• Troubleshoot and resolve user-reported issues, collaborating with IT and Microsoft support teams as needed
• Track issues and ensure timely resolution by coordinating with relevant parties
• Assist in configuring apps, including editing labels and Power Automate flows as per change requests
• Log and manage all service requests, including issues, change requests, and bugs submitted by users
• Provide monthly reports summarizing ticket statuses and service request trend
• Facilitate the migration of Power Platform solutions from development to production environments.
• Collaborate using Azure DevOps or similar tools in an Agile team environment.

Requirements:

• Degree in Computer Science or equivalent
• Support Engineer must have at least 5 years of Software Support Engineering or Software Development experience
• Microsoft Power Platform (Power Apps, Power Automate, AI Builder, Copilot Studio, Power BI) Support Engineer must have at least 2 year of Microsoft Power Apps and Power Automate development experience and have developed & deployed at least 10 canvas apps, with SharePoint Lists or Dataverse as the underlying database
• Have analytical mind with problem solving aptitude
• Ability to work independently

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

P-Serv Pte Ltd

EA License No: 90C3494

Agnes Ng | EA Personnel: R1103939

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Description:

• Working location: Bouna Vista
• Working Hours: Mon to Fri 0830 to 1730

Job Scope:

• Manages delivery of laboratory supplies (consumables, chemicals and reagents) from Suppliers and to Customer’s stockrooms and points-of-use accordingly
• Perform goods receipt in Enterprise Resource Planning (ERP) systems upon receiving laboratory supplies
• Be reactive to stock level adjustment and provide communication/feedback to customer based on usage and replenishment data to keep stock level updated
• Stock check inventory supply ensuring products are not expired and at recommended stock level.
• Perform reliable delivery to customers at their working areas
• Providing other site support inventory management services which support the laboratory operation as defined by service deliverables to customers
• Ensure good housekeeping around the stockroom and point-of-use areas.

Requirements:

• Min N / O level / NITEC / Diploma in any courses
• Min 1 to 3 years of logistics / inventory management exp

Interested applicants, please email your updated CV to [email protected] or WA 91792208 for more information.

We regret to inform that only shortlisted applications will be contacted.

Recruiter's Ref Code: #HHM

EA Personnel No: R21103938

EA Personnel Name: Reina Ng Hwee Min

Company Registration Number: Recruit Express Pte Ltd (99C4599)

You will be responsible for support applications relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.

As a Support Engineer, you can look forward to:

• Supporting card transactions for Visa, MC, AMEX, DISC.
• Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices and procedures.
• Making strong technical decisions and complete tasks & assignments under limited supervision.
• Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
• Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
• Assisting the team in devising new support processes and ensure their implementation as per company policy.

Basic Qualifications for Consideration:

• Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.
• Knowledge of Payment industry domain, Cards, ATM & POS Terminal and transaction.
• Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes
• Knowledge database concepts and MS Office.
• Must have good communication (written and verbal) skills.
• Experience leveraging monitoring tools (Splunk, DataDog, DynaTrace, New Relic, Catchpoint)
• Prior Enterprise Java Application support experience
• Some Enterprise Java Application Development experience.

Preferred Skills, Experience, and Education:

• Public Cloud (AWS, Azure) experience would be a plus to compliment the card industry experience
• Shell scripting, Putty, Oracle, SQL Server, MySQL

Customer Support Executive (Video Analytics)

Responsibilities:

- Customer and Site Management:

o Act as the primary liaison for customers and sites.

o Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.

o Collaborate closely with customers to comprehend their technical needs and provide customized solutions.

o Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.

o Conduct training sessions and workshops to educate customers on the utilization of Ailytics’ products and technologies.

o Ensure customer satisfaction and retention.

o Monitor and report on key customer success metrics.

o Willingness to travel to customer sites as required.

- Physical Deployment of Video Analytics solutions:

o Deliver and install hardware to integrate Ailytics’ Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

o Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

o Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

o Coordinate internal resources to address customer requirements effectively.

o Work collaboratively with internal teams to enhance the overall customer experience.

o Provide constructive product feedback and suggestions to Ailytics’ technology team.

- Documentation:

o Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

o Provide guidance to interns on efficient and effective practices in daily tasks.

o Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

o Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Requirements

- Willingness to learn

- Demonstrated resilience learning/executing

- Demonstrated experience in a customer success or account management role.

- Proven background in technical support roles.

- Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.

- Excellent communication, interpersonal, and problem-solving skills.

- Strong project management and organizational skills.

- Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

- A service mindset with a passion for working with technical customers.

- Customer-first mentality with a high dose of empathy.

- Self-starter, growth mindset, and able to work cross-team.

Why work at Ailytics?

- Join Ailytics in transforming the industrial sector with AI-powered solutions.

- A fun team to be in, with high standards and a culture of transparency and collaboration.

- Flexible working arrangements such as choice of location, and async work environment.

- Constant training and coaching on Video Analytics solutions and its impact.

- Be part of a lean and fast-growing team tackling an ever-expanding market locally and abroad.

- You will be stretched and given career opportunities to grow laterally and vertically.

Role:Desktop Support Engineer

Job description

• Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install,upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided

Job Highlights:
Enhance exposure to the government sector
Nearest MRT: Outram Park
Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)
Salary: up to $3,000 per month - commensurate based on experience
Contract duration: 6 months

Job description:

• Assist in overseeing the operations of a smoking/vaping cessation virtual counselling pilot programmes.
• Coordinate with multiple internal and external stakeholders including schools and counsellors.
• Handling the logistical aspects of the virtual counselling sessions.
• Communicate with the counsellors and provide them with necessary information and support.
• Compile data for evaluation and reporting.
• Participate in pilot project development as part of the team.
• Support additional tasking or coordination related.

Job requirements:

• Only Singaporean.
• Minimum a Diploma or Degree in any discipline.
• Proficiency in using virtual communication tools such as Zoom, Microsoft Teams.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing )
EA 05C3053

• Provide operational, administrative, and analytical support.
• Manage clusters' statistical reporting and data integrity, ensuring governance controls.
• Consolidate and update reports, metrics, and organizational charts.
• Produce and distribute memos, letters, and forms to streamline communication.
• Assist in PO creation, invoice tracking, and submission to CRU team.
• Research and create presentations for internal use.
• Schedule meetings, appointments, and manage conflicts.
• Perform administrative tasks such as filing, typing, and copying.
• Handle confidential information with discretion.
• Arrange travel and reconcile expense reports.

Requirements:

• Minimum Degree in hospitality or related major with at least 4 years of related working experience.
• Proficien in MS Office.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC).
• Accommodations and Accessibility:
  • Assess, recommend, and implement disability-related accommodations to enhance learning accessibility for students with disabilities, both permanent and temporary.
• Student Well-being:
  • Conduct regular socio-emotional check-ins to support the well-being of students receiving disability support services.
• Programme and Club Management:
  • Manage the student assistant programme, overseeing recruitment, training, and service delivery.
  • Coordinate activities of the student club aimed at promoting the inclusion of students with disabilities within SMU.
• Records and Documentation:
  • Ensure accurate and timely management of student records and case documentation in the designated database management system.
• Resource Development and Support:
  • Develop and distribute resource packs and information guides to facilitate disability support across various departments and faculty.
  • Provide support to faculty members and school administrators in assisting students with disabilities.
• Awareness and Engagement:
  • Organise and execute events, workshops, and campaigns to raise disability awareness within the SMU community.
• Stakeholder Collaboration:
  • Work closely with internal stakeholders (Registrar's Office, Career Centre, etc.) and external partners (SG Enable, other IHLs, community organiations) to enhance disability inclusion and accessibility on campus.
  • Collaborate with corporate industry partners to create opportunities for inclusive hiring of students with diverse needs and abilities.
• Supervision and Leadership:
  • Supervise and mentor other DSS staff and interns to ensure effective support for students with disabilities.
  • Fulfill any additional duties as assigned by the Head of MWKLSWC.

• A degree in social sciences, humanities, education, and/or communications.
• 6 to 8 years of relevant work experience in education and/or social work sectors, with a focus on supporting students with disabilities.
• A robust network of contacts within local and international disability support or volunteer welfare organisations is advantageous.
• Proven experience working with clients with special educational needs.
• Strong coordination and organisational skills.
• Ability to collaborate effectively within a diverse community.
• Proficient in conducting presentations, workshops, and group facilitation for students, faculty, and staff.
• Excellent interpersonal and written communication skills in English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Coordinate with customers and handle incoming phone calls.
• Create quotations and provide support to the sales team.

Requirements:

• GCE A Level and above
• At least 1 year of relevant working experience
• Excellent Interpersonal and co-ordination skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Summary:

• Basic up to $3500+AWS+Bonus
• 5 working days, 830am-6pm
• Entry level are welcome to apply, training will be provided
• Company with great career prospect and environment

Job Scope:

• Maintain and upgrade systems, including devices and applications, impacting the network.
• Manage internet access, email, and computer hardware/software, including laptops.
• Maintain network performance, ensure security, and set up user accounts.
• Track and resolve issues, providing technical advice to staff.
• Perform network maintenance, changes, upgrades, and set up new phone lines.
• Implement disaster recovery plans, run backups, and develop an annual work plan.

Requirements:

• Candidates with IT related works experiences are welcome to apply

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | See Yew Jin (R22103957)

• Manage walk in policy holders & Financial Rep's queries and requests on policy related queries/requests
• Ensure unresolved issues are promptly followed up
• Address and manage appeals/feedback/ complaints
• Customer service
• Ad hoc duties

Information

• Location: Raffles Place or Paya Lebar (Fixed location)
• Working hrs: Mon to Fri 9-6pm
• Duration: 1 Year Contract

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

As a key member of the Sales Support Team, the Customer Service (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Job Description

• Industry/ Organization Type: Leasing
• Position Title: Customer Service Support Driver/Customer Service cum Driver
• Working Location: Benoi
• Working Hours: 5.5 days (Monday to Friday 8.30 AM-5.30 PM, 8.30 AM-6.00 pm, alternate Saturday, alternate working hours)
• Salary Package: Basic Salary up to $2,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with the movement of vehicles.
• Provide after-sales and customer care support, including vehicle orientation, servicing, repairs, and inspections.
• Coordinate vehicle deliveries and collections.
• Maintain professional interactions with customers and stakeholders.
• Perform general administrative duties as needed.

APPLY NOW!!!

• Minimum of 1 year of relevant experience is preferred.
• Ability to multi-task.
• Detail-oriented and able to work in a fast-paced environment.
• Effective communication skills and good social skills.
• Team player with a positive attitude.
• Willingness to work overtime when required.
• Possesses class 3 driving license.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67704 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Our client is a Global MNC, one of the leading players in the IT sector. Due to business needs, they are now recruiting a IT Support Specialist to be part of their team for ongoing transformation projects. They are located in the East – easily accessible.

Responsibilities:

• Configure network and security devices to specified versions
• Conduct power and functionality tests
• Handle inbound and outbound devices for logistics
• Maintain inventory of spares and maintenance devices
• Ensure adherence to workplace processes and procedures
• Prepare necessary paperwork and documentation
• Communicate regularly with relevant teams
• Provide training and guidance to new engineers
• Perform other administrative tasks as needed

Requirements:

• Diploma in related field
• Relevant experience
• Entry level are welcome to apply. Training provided.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Job Summary:

• Company background: Education
• Working location: West Region
• Working days & hrs: 5 days; Monday to Friday ; 9am – 6 pm
• Salary range: up to SGD 3,500 (dep on exp)

Primary Responsibilities:

• Be responsible for the maintenance, housekeeping, and improvement of school training facilities (including kitchens, workshops and classrooms).
• Procurement of vocational training related materials.
• Maintain student records.
• Making appointments and managing enquiries.
• Maintain workplace safety standards and security.
• Assist in preparing WSQ and ISC curriculum assessments and other relevant course administration.
• Contribute to a committee tasked to oversee and support key functions in the school.
• Maintain records of assets, inventories and stocks.
• Any other ad-hoc duties.

Requirements:

• Passionate and motivated to engage, educate and inspire youth (ages 13 – 21) from diverse profiles including those with disadvantaged and at-risk backgrounds.
• Proficient in Microsoft Office and other relevant info-com technology.
• Minimum 2 years of work experience in administration and procurement.
• Experience in education and training would be an advantage.
• Minimum Higher Nitec.
• WSQ ACTA/ACLP/DACE (relevant qualifications would be an advantage).
• Food Safety Level 1 (relevant teaching qualifications would be an advantage).
• Certificate in Workplace Safety and Health (relevant teaching qualifications would be an advantage).

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

Shirley Pamela Awah
Registration Number: R2196979
EA License No: 13C6730 (MCI Consulting Pte Ltd)