Total 849 Customer Service job vacancies in BCA-Braddell Campus

Responsibilities:

• Provide quality customer service and housekeeping duties
• Assist in opening and closing of the outlet
• Prepare and serve foods to customer
• Marketing menu items to customers
• Handle cashiering duties
• Able to handle customers skillfully to ensure full satisfaction
• Establish rapport with guests
• Maintain clear records of stocks and inventories
• Any other duties as assigned

Requirements:

• No experience in similar field are required
• F&B Hygiene Certificate
• Excellent communication skills
• Commitment to quality service
• Service excellence
• Food and Beverage knowledge

Responsibilities:

• Assist the management with daily operational matters
• Motivate team members and maintain a high level of team cohesiveness
• Ensure staff adhere to company SOP
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc
• Plan routine cleaning of the outlet
• Routine inventory stock checking
• Maintain Food Hygiene and Safety Standards
• Execution of maintenance schedule for equipment and perform routine inspections
• Able to resolve any service disruptions or customer complaints
• Able to demonstrate excellent communication and interpersonal skills
• Responsible for the preparation work of outlet opening and closing during operation hours

Requirements:

• A minimum of 2 year of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills
• Able to commit shift work, weekends and public holidays

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

Responsibilities:

• To assist the operation manager on daily sales and order processing as well as to work closely with the operation manager on all project and/or budgetary enquiries.
• Ensures that all urgent correspondence and enquiries to be carried out efficiently and
• reports to operation manager if and when necessary.
• You are also responsible to resolve minor issues of a non-technical nature and
• to report major issues to operation manager for a solution.
• Compile an updated file for pricing from local and overseas vendors for submission to the operation on a monthly basis.

Essential Functions:

• Responsible for day-to-day sales operation including preparing of sales enquiries up to execution of order.
• Good filing system in hard and soft copies for all enquiries up to completion of order.
• Preparation of enquiries from cost sheet to recommendation for purchase of project enquiries.
• To identify new supply source to add to company’s supplier’s database.
• Ad-hoc data entry.

Work Location: Tuas

Job Responsibilities:

• Oversee the Customer Service and Operations Teams to support daily RMA/RTV and Fulfillment process
• Handle daily routine operation and resolve operation issues
• Act as the main contact point to Customers, Management and HQ
• Liaise with customer on RMA return (RMA request, approval, return shipment, RMA return TAT etc)
• Liaise with repair vendor on RTV return (RMA application, return shipment, reverse logistics, RTV return TAT etc)
• Liaise with Warehouse, 3rd Party Hub and forwarders on logistics and shipment arrangements
• Handle systems transactions and Master file tracking
• Inventory Reconciliation
• Participate in weekly con-calls, face-to-face meeting with Customers, Internal meeting and Daily Operation meeting
• Compilation of daily, weekly, monthly reports as and when requested by Management, HQ and Customers
• Preparation of ISO procedures and process flow
• Constantly review Process Improvement and system enhancements
• Handle other ad-hoc duties and new projects as assigned

Job Requirements:

• Diploma holders and above
• Minimum 1 - 2 years of experience in Supply Chain Management (After-sales Service)
• Knowledge in RMA and RTV process is a must
• Must possess good leadership skills and be a Team player
• Strong in MS Office (Excel, MS words, Powerpoint)
• Attentive to details
• Pro-active and good working attitude
• Willing to support OT as and when required
• Required language(s): English and Mandarin (to be able to liaise with chinese-speaking logistics counterparts)

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills
• Proficient in verbal and written English

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you?

You’ll make an impact by:

• Supervising and leading teams of technical specialists to execute fire alarm project installation works.
• Supervising all fire alarm project installation works, engineering works, field personnel, subcontractors, and site progress in accordance to site/work schedule or program with consultants.
• Being responsible for overall project quality, cost control and timely completion of assigned projects.
• Planning and executing project activities including cost re-estimates, work schedules, and material delivery schedules. Maximize cost saving in ensuring most reliable and lowest quote from selected suppliers, prudent manpower planning
• Directing and organizing the preparation of engineering submittals and timely delivery of materials to site.
• Maintaining and controlling all project documentation - drawings, site progress report, T&C reports and O&M.

Your Defining Qualities:

• Diploma/Degree in Electrical Engineering or similar qualifications (ie NTC)
• Prior experience in building and fire related projects are highly advantageous
• Proficient project management skills, demonstrating a strong ability to efficiently oversee and execute projects
• Proven experience in stakeholder management in a dynamic organizational setting, with strong problem-solving and conflict resolution abilities.
• Competent computer literacy and a solid understanding of product knowledge
• Excellent communication, interpersonal and multitasking skills.

Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.

Responsibilities:

• Track and manage the Centre’s assets, funding, procurement, manpower and space resources.
• Manage the Centre’s special programmes and daily operations.
• Prepare progress reports, audit and budget statements in a timely manner
• Provide updated and organized data capture and management on centre information
• Be part of the working team to ensure that the Centre operates at maximum efficiency and complies with policies, procedures and standards.
• Provide workshop/conferences/events support and visits to the Centre
• Serve as a liaison to internal and external stakeholders
• Provide effective executive support to Centre Directors
• Continual review of work processes for improved efficiency and effectiveness in administration
• Any ad-hoc duties assigned by Centre Directors

Requirements:

• A good degree in any discipline from a recognized university with at least 3 years of relevant working experience. Applicants with working experience in a university capacity preferred.
• Excellent command of spoken and written English.
• Strong analytical and problem-solving skills
• Meticulous, adaptable and able to multi-task.
• Able to work independently
• Proficient in Microsoft Office applications

Sales and Business Development:

• Identify and pursue new or existing business opportunities within the marine industry.
• Establish and maintain robust connections with current clients to ensure customer retention and satisfaction.
• Develop and implement effective sales strategies to meet revenue targets.

Technical Support and Service:

• Offer technical support to clients, addressing inquiries, and suggesting solutions to meet their specific needs.
• Collaborate with the technical team or third parties to ensure the timely and efficient resolution of customer issues.
• Manage the entire process of addressing customer inquiries and resolving issues.
• Supervise the execution of marine service projects, ensuring they are completed on time and within budget.
• Coordinate with internal teams and external partners to deliver high-quality service to clients.

Documentation and Reporting:

• Keep accurate and up-to-date records of sales activities, customer interactions, and project details.
• Ensure the generation of service reports in accordance with services rendered on board vessels or in workshops.
• Ensure service reports and other relevant documentation are endorsed by the end client to their satisfaction.
• Prepare regular reports for management on sales performance and service delivery.

Requirements:

• Preferably hold a Bachelor’s degree/diploma in Marine Engineering, Mechanical Engineering, or a related field.
• Demonstrate proven experience in sales/service within the marine industry, with a strong understanding of marine products and services.
• Possess technical knowledge and proficiency in marine engineering concepts.
• Exhibit excellent communication and interpersonal skills.
• Display the ability to work independently and as part of a team.
• Express a willingness to work/attend calls outside normal working hours.

Job Summary:

Customer Service Executive assist the Facility Management business unit while running the Quality Assurance & Communication function of the company. In this role, you will play a vital part in ensuring customer satisfaction and maintaining high-quality standards across our organization.

As the Customer Service Executive, you will assist Facility Management Team to drive customer success and operational excellence. Your primary goal will be to optimize customer experience, promote customer loyalty, and ensuring the renewal of the contract.

Scope of Works of Customer Service Executive

· Deliver excellent customer service to students and stakeholders by promptly addressing inquiries, concerns, and requests.

· Maintain accurate and up-to-date customer records, ensuring that all interactions are properly documented.

· Collaborate with the Customer Services team to identify areas for improvement and implement strategies to enhance service quality and satisfaction.

· Assist in the administration of contracts, including reviewing contract terms, maintaining contract files, and ensuring compliance with contractual obligations.

· Support contract negotiations and renewals by providing necessary documentation and liaising with relevant stakeholders.

· Assist in the tracking and monitoring of contract performance, highlighting any deviations or issues to the appropriate parties.

· Prepare and maintain accurate records, reports, and correspondence related to customer interactions, contracts, and service performance.

· Support the generation of regular reports on customer service metrics, contract status, and key performance indicators for management review.

· Assist in analysing data and identifying trends to provide insights for continuous improvement initiatives.

· Communicate effectively and professionally with students, parents, vendors, and internal stakeholders to address inquiries, provide information, and resolve issues.

· Collaborate closely with other departments, such as Operations, Finance, and Legal, to ensure smooth coordination and alignment of activities.

· Contribute to ongoing efforts to enhance customer service processes and contract management practices.

· Stay updated on industry trends and best practices in customer service and contract administration, sharing knowledge and suggesting innovative ideas.

· Collaborate with cross-functional teams to ensure effective communication and coordination in achieving customer excellence objectives.

· Engage in problem-solving activities, supporting root cause analysis, and implementing corrective and preventive actions.

· Foster a team-oriented approach, promoting collaboration, and knowledge sharing across different departments.

• Construction Industry MNC
• Working Location: Senoko Drive / Customer Site
• Working Hours: Mon - Fri, 9am - 6pm | Sat, 9am - 1pm
• Salary Package: Basic $ 2,500 - $ 4,500 + Bonus
• Experience in BMS / Security System / ELV System

Job Responsibilities:

• To perform scheduled maintenance for BMS / Security System / ELV System at the customer’s site.
• Perform troubleshooting & repairing works on equipment or system.
• To carry out Addition & Alteration works.

Job Requirements:

• ITE / Diploma / Degree in Mechanical or Electrical or Electronics Engineering.

Interested applicant are welcome to apply online with updated Resume/CV via Apply Now button.

.: Only shortlisted candidate will be notified :.

Kong Min Wei, Brian

EA Personnel No: R23113861

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

-Provide Pre-sales & Post-Sales support to Customers using our cloud-based HRMS, ERP & other business solutions.

-Work on support strategy

-Implementation of Project full cycle includes the following but not limited to the following

- Meeting / discussion to gather requirements

- Communicate with development team on customer needs, after development test the outcome, help on implementation.

- Assist in functional specifications, documentations, test cases

- Responsible for training (Onsite / online) & support for end users

- Any additional job functions assign by team

- Assist in the implementation of other enterprise projects.

- To assist in other support activities and other software-related issue if no training and implementation is in progress

- Project status need to be updated regularly with project manager & management

- Self-motivated & Good Decision-making skills

- Friendly, patient and focus on customer service is important

- Excellent communication skills & team player

-Qualification: ICT realted Diploma or above (IT Related)

-1-4 years in Software Support Experience (Saas & Enterprise software solutions will be advantages)

Position Objective

The Academic Records Support position supports the operations of the Academic and College Counselling Team and High School Registrar to ensure accurate and complete documentation is in place for all students. Under the direction of the High School Principal, performs a variety of clerical and support work involving both specific routines and focused aims. The Academic Records Support position works cooperatively with staff, students and parents, and performs other related duties as assigned.

Responsibilities

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Supporting the Registrar and Academic & College Counseling Team

• Maintains accurate and complete student files and relevant documentation
• Updates school platforms with accurate student information
• Collates, reviews and processes 'new joiners' student transcripts. This includes communication with families during the student onboarding process, for new students at SAIS in addition to PCS graduates
• Processes regular updates to existing student records, including inputting historical grades in PowerSchool
• Completes credit checks for existing students, ensuring students are on track for graduation
• Contributes to annual reviews of student documentation, and maintaining accurate and updated student records
• Records documentation of credit recovery completion by students, on an ad-hoc basis

Miscellaneous

• Communicates in a positive and effective manner with all members of the school community
• Provides information over the phone or in person to parents, students or school personnel as appropriate
• Tracks and communicates progress in document and file review
• Completes relevant training for platforms and safeguarding
• Performs other administrative duties as assigned.
• Duties will be subject to periodic review to ensure they reflect the needs of the school as these change from time to time.

Position Requirements

Knowledge and Skills

• Knowledge of Google Suite
• Excellent interpersonal communication skills.
• Proficient in using computers

Personal Qualities

• Willingness to take on additional responsibilities as assigned.
• Have a sense of humor.

Qualifications

• Some experience of administrative work
• Written and oral fluency in English a must
• Written and oral fluency in Mandarin highly desired
• Knowledge of Google Suite and Microsoft Office (Word, Excel, Powerpoint)

Working Conditions

• School Environment
• Working hours 8am to 5:00pm, Monday to Friday, plus occasional staff meetings and trainings

Terms of Employment

• Working Hours: 8:00 am – 5:00 pm, Monday to Friday
• Annual Leave: 21 days
• Medical Benefits: Medical insurance provided where applicable
• Sick Leave/Hosp: 60 days hospitalisation leave including 14 days sick leave
• Probation Period: 3 months from date of commencement
• Referee request: Required
• Background Check: Required

Stamford American International School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, Stamford’s parent organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

Please note that only shortlisted candidates will be notified.

Job Details:

• Basic Salary: $2,500 + Attractive Commission

• Location: One of the bank branches you will be stationed in.

• 6 working days (But may only need to work a half day on Saturdays) – 11AM to 7PM or 10AM to 6PM

Job Responsibilities:

• Promote sales of financial institution credit cards and personal loans to clients based on their needs.

• Follow up with customers regarding their application

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

Job Description:

• Classroom/Academic Studies-Related Duties
• School General Office Counter duties, include attending to the needs of staff and students walking into office and attending to phone calls.
• Assist in typing/printing test/examination papers, work sheets, notes, etc.
• Assist teachers in preparing teaching materials.
• Assist HOD Science in preparing the equipment and resources for Science programmes.
• Assist SH Partnership in distribution of goodie bags, etc.
• Assist teachers in collection of forms and monitoring of attendance for programmes.
• Assist in examination activities, tours and excursions.
• Assist in in-house oral examination as time-keeper/coordinating flow of class movement to examination area.

Other Duties

• Assist in keying/updating data: pupils’ particulars, marks/grades, Physical Fitness Test Results, School-based survey etc.
• Assist Teachers and Office to call students or parents to follow up on issues.
• Do stock-inventory for items.
• Help in canteen/recess/bus bay duties: supervising pupils to ensure safety, providing basic first-aid to pupils who sustain injuries and contacting parents of pupils who are unwell during recesses.
• Assist in the decoration of school premise for festivities, celebrations and special function.
• Assist teachers in maintaining/updating school bulletin/notice boards.

Role Requirements:

• At least 5 GCE 'N' Level Passes including English Language and Mathematics or
• 3 GCE 'O' Level Passes or equivalent
• Good communication, inter-personal skills and patience with young children
• Preferably have administration experience working in schools

Working Arrangement:

• Mondays to Thursdays: 7:00 a.m. to 4:00 p.m.* inclusive of 1/2h lunch break
• Fridays: 7.00 a.m. to 3.30 p.m., inclusive of 1/2h lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Location: Jurong West
• Salary: $2100/Month
• Contraction Duration: 1 May 2024 to 30 April 2025

Job Description:

General support in AHD

a. Assist to organise meetings, collate meeting materials, and prepare logistic items (arrange for refreshments, booking of venue for meetings or events, ensure stationery require are in place) required for various meetings, events, workshops or seminars for the members attending the meeting.

b. Assist AHD officers with trip preparations (e.g. finding of appropriate gifts for presentations to foreign delegations for overseas working trips or events, booking/search for hotel accommodations, air tickets, etc)

c. Printing and organizing of documents; including binding the documents when required

d. Data verifications: assist to verify information of the given data in the excel spreadsheet or other sources

e. Collation of data from various agency for updating purposes in Excel or other MS office programme files

f. Assist to source for quotes from suppliers for various purchase when require

g. Assist with preparing the list require for greeting cards that will send to various stakeholders

h. Other tasks assigned by division members or supervisors

Working Arrangement:

Location: Near Clarke Quay MRT Station

Working Hours:

Mon – Thu: 9.00am to 6.30pm

Fri: 9.00 to 6.00pm

Contract Duration: 3 Months

Salary: Monthly Rated

Job Requirements:

· Good digital literacy and office administrative skills

· Meticulous with an attention to detail

· Team player who thrives in a collaborative environment

Roles and responsibilities

• Maintain the general cleanliness of school environment and upkeep of school facilities.
• Provide support for routine operational tasks and ad-hoc tasks such as logistical support for school events and activities (including transporting and arranging furniture and equipment).
• Assist in the school’s afety, security and crisis preparedness activities, e.g. arming and disarming of school alarm system, reporting faults in school premise in a timely manner.
• Assist in the printing of school materials.
• Any other assigned duties.

Requirements

• A team player.
• Preferably prior experience in cleaning, logistics or simple administrative duties.
• Physically fit.

Salary: $1700-$1800/month

Location: Yio Chu Kang Sec / AMK Ave 5

Contract Period: 1 March 2024 to 31 Dec 2024

Working hours:

Mon to Thur 7.30am to 5pm (includes 1 hour lunch break);

Fri 7.30am to 4.30pm (includes 1 hour lunch break)

Job Description:

Provide operational support in various areas such as:

• Maintaining general cleanliness of equipment and workplace (Cleaning of toilet is not required.)

• Assisting in recess and dismissal duties

• Providing logistics support for school events and activities, including carrying and arranging furniture and equipment

• Any other duties assigned by the supervisor

Working Arrangement:

Contract Duration: 01/03/2024 - 31/12/2024

Location: Admiralty

Salary: $1750/Month

Working Hours:

• Mondays to Thursdays: 8:30am to 5:45pm, (inclusive of 45mins’ lunch break)

• Fridays: 8:30am to 5:15pm, (inclusive of 45 mins’ lunch break)

• Service not required on Saturdays, Sundays and gazetted public holidays

Role Requirement:

• Candidate should have minimum PSLE qualifications

• Candidates who have certifications in cleaning-related courses will be a bonus.

• Prior experience in cleaning work and familiarity with school environment are preferred

Job Description:

Customer Care Ops

• Ensure quality and adherence to SOPs for case escalation and case management for client programmes
• Update and enhance current SOP to enhance workflow, increase efficiency and improve customer satisfaction
• Assist in training and upskilling of Customer Care agents provisioned for client programmes
• Measure and monitor customer satisfaction for escalated cases
• Coordination of regular meeting with stakeholders
• Assist to investigate and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience

Programme Support (Logistics Support)

• Assist to monitor inventory level at Customer Care Centres and all Tracker Distributors
• Ensure no discrepancy in Customer Care Centres and all Tracker Distributors’ inventory.
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Ensure timely and accurate submission of documentation and reports by Customer Care Centres and all Tracker Distributors, monitoring it on a daily, weekly, or monthly basis as required.
• Support post app release issues and rectifications, solutioning
• Provide logistics support for the customer care area and all Tracker Distribution Channels

Others / Adhoc Duties

• You may be assigned to other adhoc duties by the department. This may include supporting other administrative work.

Working Arrangement: Mondays to Fridays

Salary: $11-17/H (Depending on experience and qualifications)

Location: Near Outram Park MRT

Working Hours:

8.30am to 6pm (Monday to Thursday)

8.30am to 5.30pm (Friday)

Contract Duration: 6 Months

Job Requirements:

• Basic skills in Microsoft Applications
• Team player
• Good written and communication skills
• Good Microsoft excel skills
• Customer care work experience
• Fresh graduates with relevant work experience are welcome

MindSpace Student Care Teacher at Bidadari, The Woodleigh Mall

https://mindspace.mindchamps.org/mindspace-the-woodleigh-mall/

Mindspace by MindChamps is the only after-school care, weekend enrichment and Holiday programmes for primary school students that incorporate the proprietary MindChamps research evidence-based pedagogy on 3-Minds Approach (Champion mind, Learning mind, Creative mind) and revolutionary Optimal Flow Method. When used in tandem, the 3 Minds will allow our students to achieve the Champion Mindset and unlock their full potential. The MindSpace curriculum is guided by the Optimal Flow Method, by breaking down topics learnt in school and build upon prior knowledge for better and understanding and recall. This will achieve subject mastery and empowering the child with confidence.

Our MindSpace centre (The Woodleigh Mall) is actively looking out for passionate MindSpace Teacher/Assistant Teacher. The position and job title will depend on your relevant experience and qualifications. You will be given the opportunity to grow together with the business and be rewarded commensurately for your efforts.

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct MindChamps unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.
• Able to teach primary school subjects (English / Math / Sciences / Chinese).
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition.
• Excellent communication and classroom management skills.
• Excellent service attitude with good ability to manage enquiries from parents.
• Open to working on weekends, i.e. off days consist of 1 weekday and 1 weekend.

Additional Information

• Attractive remuneration and staff welfare benefits
• Ample opportunities for Career Progression
• Friendly and Conducive working environment
• Comprehensive HQ training for all teachers!
• Strong Curriculum team and mentorship programs available!
• Company Sponsorships

Benefits:

• Employee discount
• Medical
• Parental leave
• Professional development

Supplemental Pay

• Performance bonus
• Yearly Bonus

Who are we looking for:

We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real passion for technology. You will contribute to the continuous improvement of Hubble's client success process.

What you will be doing:

You will be responsible for overall customer wellbeing by monitoring customer health and acting as an escalation point for customer issues. You will produce success and maturity plans, identify expansion opportunities and billable services and manage contract renewals. You have the magic combination of domain expertise, enterprise implementation project management experience, and customer management.

• Own customer relationships from implementation onboarding to continuous product adoption across multiple departments, stakeholders, and business users (including first-line technical support).
• Create, identify and qualify selling opportunities by maintaining regular contact with customers.
• Dedicated contact for product training and platform questions.
• Proactively analyse and provide strategic engagement with clients.
• Solicit and synthesize customer product feedback to contribute to product development.
• Maintain a high degree of account management and control.
• Develop strategic growth plans for key accounts in your portfolio.
• Maintain a highly collaborative, positive, & synergistic relationship with the customer and with internal teams to ensure quality solution delivery and support.
• Drive enterprise subscription renewals and expansion bookings.
• Build a high quality "success plan" inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.

What we need from you:

• Minimum 5 years experience in account management & enterprise solution delivery roles
• Bachelor's degree
• B2B software experience is preferred
• Proven track record of working in a customer facing role, in a fast-paced environment
• Ability to manage influence through persuasion, negotiation, and consensus building
• Strong customer service and troubleshooting/problem solving skills
• Strong team, networking and relationship building skills
• Highly organised, collaborative and detailed oriented
• Able to handle multiple priorities
• Strong presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

About Hubble

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and build wealth for our clients.

Today, we are proud to have automated more than 300 construction sites worth over $50 billion worldwide. Our full suite of software solutions include document, workforce, safety, quality, material, payments, and building management, and are used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate from offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a team of talented, driven, and ambitious individuals. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and we want to bet on you. If your mindset is right, we promise you the ride of your life.

Who will you be working with:

If you connect with any of the description below, please apply immediately:

• Purpose driven
• Hungry, ambitions, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart our own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is everyone of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow

Job brief

We are looking for a “3 months” admin assistant

• to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting with daily office needs, and managing our company’s general administrative activities.

Responsibilities

· Answer and direct phone calls

· Organize and schedule appointments

· Plan meetings and take detailed minutes

· Write and distribute emails, correspondence memos, letters, faxes, and forms

· Assist in the preparation of regularly scheduled reports

· Develop and maintain a filing system

· Update and maintain office policies and procedures

· Order office supplies and research new deals and suppliers

· Maintain contact lists

· Provide general support to visitors

· Act as the point of contact for internal and external clients

· Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Requirements and skills

· Proven experience as an Administrative Assistant or Office Admin Assistant

· Knowledge of office management systems and procedures

· Working knowledge of office equipment, like printers and fax machines

· Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

· Excellent time management skills and the ability to prioritize work

· Attention to detail and problem-solving skills

· Excellent written and verbal communication skills

· Strong organizational skills with the ability to multi-task

· Secondary school qualification as an Administrative assistant or Secretary will be a plus

Preferably staying in the Jurong area ( Working @ Soon Lee Road)

- Experience and have knowledge on audio visual system.

- Provide technical support to audio visual system.

- Setup/troubleshoot audio visual system.

- Attend user queries/complaints on audio visual system.

- Carry out routine preventive maintenance of AV equipments.

- Able to work after office hour if needed.