Total 898 Customer Service job vacancies in D03 Queenstown, Tiong Bahru

Roles and Responsibilities

1. The Product Support Engineer is a key member of our Engineering Department.
2. The Product Support Engineer will be part of a team that provides technical support for our company's range of cybersecurity related products and services.
3. The Product Support Engineer's role will include, but not limited to, solution design, architecting, configuration, demonstration, implementation, technical support and troubleshooting of our range of products and services.
4. The Product Support Engineer will be responsible for the successful completion of projects and technical escalations to solve our Customer's cybersecurity problems.

Qualifications

1. The candidate should preferably have 2 or more years of relevant working experience in network, server and desktop technologies.
2. However fresh graduates with strong technical skills with excellent attitude and are fast learners are welcome to apply.
3. The candidate should have a Diploma or higher qualification, preferably in IT and cybersecurity related fields.
4. The candidate will have a strong systems engineering approach to problem solving.
5. The candidate will have good communication skills, able to probe, clarify and explain technical solutions clearly and concisely to customers and partners to quickly resolve techincal problems.
6. The candidate is a keen learner, curious and adventurous, and able to think outside the box to craft innovative solutions to solve complex problems.
7. Candidates trained in supporting cybersecurity products and technologies will be preferred, eg Symantec, Trellix, McAfee, Trend Micro, Sophos, Kaspersky, Fortinet, Palo Alto, Forcepoint.

Reporting to the Head of Dept, you will provide administrative support for the following programmes:

• Human Papillomavirus (HPV) Education & Immunisation Catch Up Cohort
• Colorectal Cancer Awareness Campaign
• Breast Cancer Awareness Campaign

Key Responsibilities

Administrative Support

• Call and remind participants who have taken their first dose of HPV vaccination to complete their second and third dose
• Call participants who have indicated their interest to go for their HPV vaccination
• Provide backroom and administrative support for the (HPV, CCAM, BCAM programmes)
• Collate and process invoices from the partners/ general practitioners (GPs) (HPV programme)
• Attend to partners and GP enquiries
• Outreach to GPs to come onboard the programme
• Plan and prepare monthly reports for the HPV programme and for relevant partners
• Provide timely support and maintain a high level of engagement with the partners
• Ensure timely communication to all partners
• Ensure that the related records are keyed into the internal data system
• Draw up the annual report write-up for related projects
• Answer phone calls for event registrations and other queries
• Assist in administration duties as required by the department

Qualifications and Competencies

• Diploma in Business or Marketing
• Fresh graduates are welcome
• Excellent customer service
• Conflict management
• Work independently in a team setting to achieve the strategic goals
• Excellent verbal and written skills
• Able to analyse qualitative and quantitative data to help conceptualise and plan the programme

Key Highlight:

• Enhance your skills with government social service sector
• Nearest MRT: Buona Vista
• Working Hours: Monday – Friday (Office hours)
• Contract Duration: 2 years [High chance of conversion to permanent staff]
• Benefits Entitlements: AWS / Performance Bonus (1.5 - 3 months)

Key Responsibilities:

• Achieving organization programme’s philanthropy and engagement goals, including mobilisation of donations and resources for the social service sector.
• Brokering and facilitating fundraising and engagement partnerships with corporate and individual accounts, which could be from the Foundations, Family Offices and High Net Worth Individuals.
• Deepening existing partnerships and donation support from corporate accounts
• Planning, organising and enhancing cause-based fundraising initiatives with corporate partners.
• Working with various business units within organization to develop fund raising and engagement strategies via a data-driven approach.

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Minimum of 3 years of relevant experience.
• Knowledge or interest in social service will be an added advantage.
• Experience in sales/fundraising will be a bonus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

* Basic Salary & Allowance

* AWS & Performance Bonus

* Medical, Dental & Insurance Benefits

RESPONSIBILITIES:

• To receive and make inbound & outbound calls from/ to customers.
• To perform job order taking/ entry, related to vehicle breakdown.
• To accurately capture and submit job order via GPS/CAD system.
• To assign jobs and monitor job status.
• To liaise with contractor when there is a need to utilize their services.
• To handle all calls in a professional and courteous manner.
• To attend to customers' complaints and escalate complaints to supervisor, if necessary.
• To perform credit card sale transaction when required.
• To undertake adhoc tasks as and when assigned.

REQUIREMENTS:

• Minimum ‘N’ Level and above.
• Preferably with 1 to 2 years working experience in Customer Service.
• Good computer and communication skills will be advantage.
• Good team player who is service-oriented.
• Able to work on rotating shifts, including weekends and public holidays.
• Entry level with positive attitude are welcome to apply.

Precision Radiation Oncology Programme (PROP). The scope of the projects conducted under the premise of PROP includes 1) early- and late-phase clinical trials; 2) cancer genomics and data science; and 3) translational cancer and radiation biology. For this role, you will be mainly working with the Principal Investigator (PI) and the research teams under Theme 2. The projects involve studying cancer genomics of two main cancers, nasopharyngeal and prostate cancer, and the development of risk stratification models or identification of novel biomarkers for radioresistance. Samples from consented patients will be used for next-generation sequencing and/or microarray to generate “big data” for further analysis by our data scientists. You will be involved in inter-departmental collaborations with oncologists, pathologists, scientists, and local and international collaborators.

You will participate in the following activities:

- Processing and multi-omics molecular profiling of patient samples, including next-generation sequencing, microarray analysis, etc.

- Routinely update and maintain the biobank and database of collected patient samples.

- Assist and guide Intern students in sample processing and experiments.

- Actively engage internal clinical and data science teams as well as external collaborators to ensure alignment with overall research goals.

- Participate in research activities, lab meetings/presentations and audits.

- Maintain inventory and purchase reagents, consumables and equipment when required.

Job Requirements:

- Diploma in Biomedical/Life Sciences, or related fields.

- At least 1 year of research experience in molecular biology is necessary.

- Previous experience in blood sample processing and DNA/RNA extraction.

- Prioritises proper handling, processing and documentation of patient samples; must be comfortable handling blood or tissue samples.

- Strong technical wet lab skills and meticulous in database and biobank management.

- Strong initiative and good communication skills are necessary.

- Responsible and passionate about oncology clinical research.

- Able to work independently and with other team members under pressure and tight deadlines.

The shortlisted candidates will be contacted. Interested candidates should send in your curriculum vitae with the full contact information of three referees.

Job description

The incumbent will be responsible for the following:

• Ensure accuracy, completeness and timeliness of accounting records to meet all internal and external reporting requirements.
• Drive improvements in quality of financial and business analyses in order to guide all leaders in decision making and performance monitoring; and ensure that appropriate measures are taken to achieve financial and strategic business objectives.
• Drive improvements in budgeting and forecasting process for cost control.
• Drive improvements in business processes and internal controls to ensure compliance with corporate policies and procedures.
• Proactively identify and mitigate operational and financial risks.
• Fulfill external and internal audit requirements and determine proper remediating actions in response to audit findings and recommendations.
• Manage the statutory and reporting requirements under Charities Accounting Standards.
• Provide financial advice and perspective to assist the development and implementation of long-term business plans and strategies, and the subsequent assessment of the effectiveness and achievements against targets and objectives.
• Review all capital expenditures to ensure compliance with the relevant policies and business and financial justifications are sound.
• Interact across organizational hierarchy & functions and with clients, bankers, local authorities, and other stakeholders.
• Develop and enhance the capability and skills of finance staff in order to upgrade the finance function to meet the future organization needs.

Job requirements:

• A qualified CA or CPA with between 7 to 10 years of experience in the field of Finance.
• University degree in Accounting and/or Business Management.
• Demonstrated track record in leading a finance function.
• Experience in working in a medium to large charity will be a plus.
• Excellent engagement and communication skills.
• Proven ability to inspire and manage teams, both directly and through a matrix management structure.
• Highly organized with an excellent ability to manage multiple priorities under pressure and tight deadlines with minimum supervision.
• Knowledge in Singapore Financial Reporting Standards, Charity Accounting Standards, and other relevant statutory regulations.
• Experience in enhancement of existing finance systems in an order to automate work processes.

Note: Only Shortlisted Candidates Will Be Notified.

We are recruiting a Bioinformatics Specialist at the Cancer Discovery Hub, National Cancer Centre Singapore. You will be involved in various “omics” projects based on Next Generation Sequencing, single cell technologies, as well as spatial profiling. You will be required to perform data management, extraction, mining and analysis of NGS data, and preparation of research publications/grant applications. He/she will be expected to lead highly impactful projects in translational oncology and cancer science.

Requirements:

- BSc/MSc/PhD in Bioinformatics, Genomics, Maths, Physics or other related fields with proficiency with NGS data handling.

- Comfortable with Unix based OS in a High Performance Computing Cluster (HPCC)

- Comfortable with exploration/analysis/visualization of genomic data with R/Python.

- Preprocessing and analysis of multi-omics sequencing data using available bioinformatics tools/software/pipelines.

- Knowledge in analyzing single-cell and spatial omics data will be required (e.g. 10X Genomics, BGI Stereo-seq)

- Knowledge of statistical test/analysis, clinical/biological data interpretation

- Knowledge in development of prediction models, dimensionality reduction techniques associated with analysis of high-dimensional cancer-omics data.

- A highly motivated individual displaying strong interest in cancer pan-omics and translational cancer research.

- Highly motivated individual with willingness to learn.

- Good interpersonal skills and a team player.

Job Description

Childhood Builder After School Centre attends to children whose age range from 7 - 12 years old (Primary 1 - 6) after they are dismissed from their respective primary schools.

The after school facilitator is required to work part-time from 1.00 - 7.00 p.m. (subject to 30 hours per week) or full-time from 10.00 a.m. to 7.00 p.m. (subject to 40 hours per week) Monday to Friday.

During primary school closure in March, June, September, November and December as well as national events such as Youth Day, Primary School Leaving Examination Oral and Listening Comprehension, the after school facilitator will be required to work full-time from 7.00 a.m. to 5.00 p.m. or 10.00 a.m. to 7.00 p.m. Monday to Friday.

The after school facilitator is required to supervise homework assigned by primary school teachers and assign age-appropriate assessments and indoor activities/ play after school work.

The after school facilitator will be also be required to conduct outdoor activities as well as plan excursions and indoor activities for the after school children during school holidays.

The safety, health and hygiene of the after school children must be maintained at all times.

Job Requirements

Candidates must/ should attain

· at least a GCE 'O' level certification with minimum 5 'O' level credits including English

Candidates must/ should

· be able to facilitate children from 7 to 12 years old in four subjects, which follow closely to the syllabus by Ministry of Education (MOE)

· be familiar with the revised syllabus, which emphasises conceptual understanding, skill proficiencies and thinking skills; integral to the development of mathematical problem solving ability, reasoning, applications, and use of technology

· be familiar with the Science Curriculum Framework, which inculcates the spirit of scientific inquiry

· be able to plan indoor/ outdoor activities/ excursions during school term holiday and involve working with the children

Job Competencies

Candidates must/ should

· possess creative, critical and reflective thinking skill

· possess strong interpersonal skills

· possess strong intrapersonal skills

· possess strong classroom management skills

· possess strong organisational skills

· possess good time management skills

A Therapist Aide is a person employed to assist a Physiotherapist and
Occupational Therapist in implementing therapy programs and/or to
undertake specific clients’ care activities under the direction and
supervision of the Physiotherapist or Occupational Therapist where
appropriate.

The Job Description of a Therapist Aide is as follows:

· familiarizes with all the patients’ conditions and
needs of elderly clients undergoing a therapy program;

· Execute the planned treatments to ensure optimal recovery of
the client;

· Re-evaluate clients’ treatments with the Physiotherapist at regular intervals so as to determine clients’ progress and improvements;

· Assist in educating the clients and their care-givers in participating in their loved ones’ planned treatment;

· Be familiar with the correct usage of equipment and procedures to promote clients’ safety in the use of equipment;

· Assist to plan, conduct and update the group exercise, games and socialization therapy for the clients;

· -Update and maintain good functioning of the therapeutic and parameter equipments;

· -Report and liaise with the Centre Manager and/or Physiotherapist for administrative matters and therapy programs of the centre;

· Assist in teaching programs to caregivers of clients at regular intervals.

· Co-operate and work harmoniously with all levels of your colleagues to promote and participate fully in the centre’s activities;

· Any other duties as directed by the Centre Manager or the Physiotherapist and/or Occupational Therapist.

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 10 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

As a clinical research coordinator, you will be actively involved in coordinating clinical trial activities according to the study protocol and in compliance to the ICH Good Clinical Practice guidelines and the Health Products (Therapeutic Products) Regulations under the Health Product Act.

You will support and assist the Principal Investigator in the following trial related activities:

• Patient screening and recruitment,
• Monitoring subject’s compliance to their treatment and follow-up,
• Data collection and management including resolving data discrepancies,
• Coordinating the collection of biological specimens,
• Monitoring of adverse events and safety reporting,
• Maintaining and organising of investigator site files, preparation and submissions to the ethics committee and relevant local health authorities,
• Tracking of trial expenditures and timely invoicing.

Requirements:

• Degree in Life Sciences/Nursing
• OR Diploma in Nursing with minimum 6 years working experience as CRC
• 2 years of related working experience will be advantageous
• Excellent time-management and communication skills
• Able to work independently and as a team
• Detail-oriented and self-motivated
• Good grasp of MS Office applications

The Associate Research Coordinator (ARC) will work with the Principal Investigator (PI) and Department of Breast Surgery to support administration of the compliance, financial and various operational aspects of clinical studies.

Responsibilities:

• Assist in all aspects of study operations for clinical studies.
• Take patient consent in clinic, as well as collect tissue and blood samples for clinical study,
• Manage grant coordination and submission and any other duties assigned by PI.
• Setup and maintain the clinical database.
• Collaborate with PI to prepare materials required for institutional review board (IRB).

Requirements:

• Diploma in life sciences or a related field.
• Proficiency in phlebotomy is a bonus (not required).
• 1 year of experience in research-related activities is preferred.
• Able to communicate with research participants.
• Fluent in English and another mother-tongue language
• Good time-management and organisational skills
• Meticulous, fast and accurate in your work.
• Proficient with Microsoft excel/word/powerpoint
• Able to work independently.

The Division of Supportive and Palliative Care is conducting research projects to improve health services for patients with cancer and other serious illnesses. The projects aim to develop, evaluate and implement novel models of healthcare service delivery for palliative care.

The research coordinator will perform a variety of activities under the supervision of the Principal Investigator and/or their designate:

• Conduct literature reviews
• Screen and recruit patients/ research participants
• Conduct semi-structured interviews with patients/ research participants
• Attend to the administrative and logistic needs of research projects
• Assess patients for supportive and palliative care needs and manage any identified needs

Job requirements

• Bachelor’s degree in science related degree preferred.
• Strong interpersonal skill, able to interact and manage participants and clinicians at all levels
• Motivated, independent and hardworking individual with a keen interest to learn and gain experience in health services research

Asian Thoracic Oncology Research Group (ATORG) is the coordinating platform for translational research for thoracic malignancies in Asia. Its mission is to advance medical knowledge of lung cancer and improve health outcomes of patients through clinical studies and scientific events.

Asia Pacific Oncology Drug Development Consortium (APODDC) was formed to foster education and collaboration between key stakeholders of cancer drug development within the Asia Pacific region, thereby improving treatment access to patients. APODDC drives regional activities in collaboration with institutions in the region and industry partners.

ATORG and APODDC operate centrally under the Clinical Trials and Epidemiological Sciences (CTE) division in National Cancer Centre Singapore.

The Senior / Executive will mainly organise events for ATORG and APODDC . The types of events include, but are not limited to, virtual, hybrid and in-person advisory board meetings, educational seminars and workshops. This role provides opportunities to interact internationally with healthcare institutions, industry partners and vendors, and manage key stakeholders at a regional level.

Main Responsibilities:

Organise events (80%)

• Responsible for managing events from startup to execution
• Communicate effectively and manage internal and external stakeholders and service providers
• Plan timeline for each event
• Draft budget, including sourcing of funding and reconciliation of funding and expenses
• Handle all logistics, inclusive of procurement (eg. venue, online/travel arrangements) and on-site management during event
• Develop marketing materials such as posters and collaterals and for social media
• Write meeting minutes, if required
• Administer pre- and post-event follow ups
• Manage agreements between key stakeholders, vendors and industry partners
• Manage manuscripts from drafting to publication.

ATORG Operations (10%)

• Manage operational duties of ATORG; this includes procurement of stationery and devices, collating of department information, updating of mailing list.
• Act as a liaison for department administrative matters

Other Duties (10%)

• Assist in any other work as assigned, which may include administrative tasks

Requirements:

• Degree, preferably in life sciences
• At least 2 years of events organisation experience, preferably in healthcare/ scientific research, candidates with more experience will be considered for the Senior Executive Role
• Meticulous with close attention to timelines
• Able to handle multiple priorities independently
• Able to work with tight deadlines
• Strong organisational skills
• Strong interpersonal skills

Key Responsibilities:

• Retain and grow customer accounts with incremental commitment
• Develop and leverage relationships to improve customer retention
• Manage renewal process and negotiate multi-variable contracts
• Develop strategy to ensure assigned accounts are renewed on a timely manner
• Monitor outstanding renewals and develop a robust follow-up system
• Contacting and follow-up with customers and partners to ensure a timely renewal process
• Preparing renewal quotes for current contracts
• Cooperating with the sales team and assist in selling renewals and promoting up-sell opportunities
• Be the principal point of contact for key customers and leverage on the internal resources to meet their requirements
• Act as the customer champion with consistency on areas of improvement and initiatives to retain our customers through better product and service output
• Provide accurate and timely forecasts on a periodic basis

Qualifications:

• Bachelor's degree in Business Administration, Computer Science, Engineering, or related field
• Experience in a sales capacity within the technology or software industry preferred
• Strong understanding of SI services and solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Strategic mindset with a focus on achieving targets.
• Adaptability to fast-paced environments

JOB SUMMARY:

The Sales Support cum Renewal Specialist plays a pivotal role in providing comprehensive assistance to the sales team while focusing on customer renewals. This position involves supporting field sales representatives in their activities and ensuring the successful retention of existing clients through effective renewal strategies.

RESPONSIBILITIES:

1). Sales Support:

1. Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
2. Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
3. Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
4. Conduct market research to identify new sales opportunities and provide insights to the sales team.
5. Coordinate with internal departments to address client needs and ensure timely delivery of products or services.

2). Renewal Management:

1. Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
2. Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
3. Negotiate renewal terms and pricing with clients to maximize revenue retention.
4. Address client concerns and objections to renewal through effective communication and problem-solving.
5. Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.

QUALIFICATIONS & EXPERIENCE:

• Minimum A Level/Diploma and above.
• Immediate start.
• Proven experience in sales support, customer service, or inside sales roles.
• Strong communication skills, both verbal and written, with the ability to engage with clients effectively.
• Excellent organizational skills and attention to detail to manage multiple tasks concurrently.
• Ability to work collaboratively in a team environment and build positive relationships with stakeholders.
• Demonstrated ability to meet deadlines and achieve sales targets in a fast-paced environment.
• Prior experience in contract negotiation and renewal management is a plus.

Job description

• Attend to walk-in / phone call inquiries.
• Assist tuition centre teachers in preparing teaching materials.
• Assist in class scheduling Collect tuition fee payment
• Update and prepare documents
• Upkeep the cleanliness of the centre

Requirements

• Candidate must possess at least O'level.
• Required language(s): English, Chinese (in order to liaise with the English & Chinese speaking associates)
• Able to commit for long-term.
• Working hours: Monday, Thursday, Friday 2p.m. - 9p.m., and/or Saturday 8.30a.m. - 5p.m. , 2 - 3 working days a week
• Polytechnic / university students are welcome to apply.
• Only for applicants who reside in Singapore.

The Job:
The Executive is responsible for planning and facilitating care integration projects and activities driven out of the Population Health and Integrated Care Office (PHICO). Reporting to the Manager, the main accountabilities of the Executive includes providing and coordinating operational and administrative support to ensure smooth and effective operations of PHICO programmes.

The roles and responsibilities of the Executive include but is not limited to the following:

• Engage and liaise with internal and external stakeholders, including clinical and operational departments from SingHealth institutions, external community partners such as eldercare service providers, primary care partners and government agencies involved in the programme
• Monitor programme progress and provide regular updates to programme director, senior management and relevant agencies/funder
• Facilitate and support regular meetings including case discussion in multi-disciplinary meetings, administrative meetings, and preparation of minutes
• Work with business units to understand data requirements and establish criteria to collect the relevant information for analysis and evaluation of programme. Ensure timely submission of indicators and reports to programme director and funder
• Work with Finance to raise and process claims with the necessary documentation in accordance with the financial guidelines, processes and governance rules
• Maintain necessary documentation for audits and serve as the main contact point for audit queries

Job Requirements:

• Degree or equivalent in any discipline with at least 1 year of working experience. Experience in healthcare would be an added advantage
• Good interpersonal skills to communicate constructively with colleagues and stakeholders
• Good administrative skills and knowledge in Microsoft Excel would be an added advantage
• Strong analytical skills with an understanding of financials, statistics and workflow engineering and re-engineering would be an added advantage

Highlights:

• Health insurance
• Dental reimbursement
• AWS + Performance Bonus
• Friendly environment
• Multiple buses to town
• Havelock MRT Station (TE16) just outside our office

Description

• Manage all inbound and outbound calls in a timely and professional manner
• Attend alarm signals and fault call reported to achieve the Service Level Agreement (SLA)
• Handle customers’ complaints via phone or correspondence professionally
• Update and maintain a proper record on all customers
• Be involved actively in the customer retention program and strategy
• Work as a team and ensure that the call centre service level is met
• Resolve customer queries efficiently and escalate problems/issues promptly

Requirements

• Able to work on either schedule monthly rotating Morning 7am to 5pm and Afternoon shift work 1pm to 11pm, including weekends and Public Holidays
• Possess good communication, interpersonal skills and PC knowledge
• Able to speak Mandarin in order to assist in managing Mandarin speaking customers for mandarin alarm/fault request and support purposes
• Candidate with Call Centre experience will have added advantage
• Training will be provided
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

You will assist in all aspects of cardiac procedures and patient care in the Department of Cardiology. Suitable candidates will be offered employment on a 1-year contract.

Requirements:

• A recognised basic medical degree
• Passed the national licensing examination as required in the country where the basic medical degree was conferred (if applicable)
• At least 3 years’ post-housemanship working experience as a medical officer (or equivalent) in the relevant field / specialty or possess a postgraduate medical qualification in the relevant field /specialty
• A good command of English (both written and spoken)
• Documented proof of:

(i) Measles (or Mumps ,Measles and Rubella) vaccination or serological evidence of measles immunity ;and

(ii) Diphtheria (Tetanus, Diphtheria and Pertussis) vaccination taken during preceding 10 years at prevailing point of reference as required for all healthcare workers under the Healthcare Services Act with effect from 3 January 2022. Applicants without these vaccinations are welcome to apply if they undertake to complete the vaccination(s) before work commencement upon successful interview and are offered employment.

Responsibilities:

· Ensure employees conforming to company’s policies and regulations.

· Ensure company conforming to government’s regulations, e.g. Employment Act, CPF ,MOM regulations and etc.

· Monthly Income Tax, CPF and other relevant contribution preparing.

· Meeting and solving government issues with their respective officer.

· Responsible for employees’ EA form.

· To enforce and review the company’s policy, employees guidelines & updating the employee’s handbook.

· Participate in company’s policies and regulations formulation.

· Responsible for the preparation, coordination of recruitment, and arrangement for interview.

· Prepare monthly payroll and maintain the payroll records for employees to ensure its accuracy and completeness.

· Provide work related or personal counselling for employees.

· Execute and prepare the performance appraisal for employees for year end bonus and annual increment reports.

· Prepare monthly HR reports as required by superior.

· To handle employee’s exit interview and domestic inquiry.

· To conduct induction program for new staff.

· Provide solutions and proposals to meet departmental quality objective.

· Checking punch cards & update leave, medical & training record from time to time.

· Revised HR procedures and forms for running HR operations smoothly.

· Preparing and updating correspondence letters and memo to all employees.

· Employee Personal Files and HR System updating & backup from time to time.

· Customized reports layout by reprogramming accordingly to the needs of Management or other departments.

· Problems analysing and solution proposing to Management when needed.

*** Performs a variety of marginal duties not listed, to be determined and assigned as needed.

Academic Requirement:

Diploma in Human Resource Management or higher/ Any relevant certificates

Experience/ Skill:

▪ With at least 2 years’ experience in Human Resources environment.

▪ Resourceful, mature, good interpersonal and communication skills

▪ Confidentiality, tactful and discretion when dealing with people.

▪ Well versed in Employment Act and Industrial Relation.

▪ Computer literate.

We are looking for a committed, passionate and forward-looking individual to be part of a dynamic team that focusses on patient feedback management and works closely with domain leads on conflict resolution, service recovery and anti-abuse measures; thereby elevating the overall experience of our patients and their caregivers in a mutually safe and respectful environment.

RESPONSIBILITIES

Reporting to the Team Lead, the successful candidate shall:

• Provide timely and effective response to feedback, enquiries and suggestions received from patients/next-of-kins across all patient feedback channels including emails, face-to-face, hotline and online surveys
• Work with domain leads on conflict resolution and service recovery of escalated feedback, including investigation of complaints, putting up incident reports and facilitating family conferences
• Assist to collate, analyse and translate feedback data into actionable insights that drive service improvements through publications such as the service experience dashboard “GIFT”, intranet and posters
• Communicate and provide timely data/reports to key stakeholders
• Collaborate with relevant domains to identify service trends and review policies/procedures/workflows for continual improvement of service standards
• Assist in the UAT, enhancements and maintenance of patient feedback database and other survey management system
• Assist to organise engagement/training sessions with domain leads to enhance staff’s service competencies
• Represent department in Centre/Cluster committees and participate in quality improvement projects
• Assist to coordinate/organise centre and cluster-wide service initiatives such as the annual Singapore Health Quality Service Awards
• Monitor and coordinate with internal and external stakeholders (such as MOH) on service KPIs
• Assist with coaching and supervision of team members
• Perform any other duties as and when assigned

REQUIREMENTS

• Degree with at least 1 year of relevant experience, preferably in healthcare or service-oriented industry; fresh graduates are welcome to apply
• Self-driven, strong team orientation and customer-centric mindse
• Positive and proactive with high sense of professionalism and integrity
• Keen learner with strong analytical, project management, interpersonal, communication (verbal and written) and problem solving skills
• Able to multi-task and work in a collaborative manner with diverse range of stakeholders in a fast-paced environment
• Result-oriented with capability to lead and motivate team members to work effectively and innovatively
• Strong Microsoft Excel and PowerPoint skills
• Knowledge and experience with coding, digital technology, data analytics software such as Tableau will be added advantage

Responsibilities:

· Performs and coordinates guest check in upon arrival and check out during departure.

· Daily maintenance of documentations and updating of property management system efficiently.

· Work closely with internal departments to ensure smooth-flowing of operations.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Supervise a team of Guest Service Officers, ensuring work procedures in accordance to SOP.

· Perform other related tasks assigned by Duty Manager or Head of Department.

Requirements:

· Possess A Levels, O Levels or Diploma Hotel/ Tourism Management.

· Minimum 2 years’ experience in the similar capacity or in a supervisory position.

· Customer orientated and good communications skills.

· Proficient in Microsoft Office applications.

· Knowledge of Opera Property Management System would be an added advantage.

· Must be able to perform on 3 rotating shifts, weekends and public holidays.

· Singaporeans, Singapore PR and Malaysians are welcomed to apply.

Do you have a genuine passion for working with children aged 7-11 and creating a safe, fun, and educational environment for them? If so, we have an incredible opportunity for you to join our team as a Senior Student Care Teacher or Assistant Center Manager at our after school care center in Tiong Bahru.

About Us:

Founded in 2018 by ex-school teachers, Canopy Student Care believes in providing a supportive and enriching environment for children to thrive in their after-school hours. With a vibrant community of 50 students, we aim to foster their holistic development by offering engaging activities, nurturing values, and promoting social interactions.

Our Pillars

• Homework and Academic Support
• Outdoor exploration and discovery
• Social and emotional development
• Parental partnerships

Job Responsibilities:

As a Senior Student Care Teacher, you will play a crucial role in shaping the experiences of our students. Your responsibilities will include:

1. Implementing age-appropriate activities for children aged 7-11.
2. Assisting students with homework assignments and providing academic support when needed.
3. Facilitating our reflective reading, outdoor and various holiday programs.
4. Promoting a safe and inclusive environment where students can learn, play, and develop their social skills.
5. Engaging students in meaningful conversations and promoting social interactions among students.
6. Collaborating with the center's team to ensure a cohesive experience for students.
7. Ensuring the center's facilities and materials are well-maintained and safe for student use.

We are looking for someone with...

1. A love for working with children and a commitment to their overall development.
2. Good classroom management skills.
3. Strong interpersonal skills to build rapport with students, parents, and colleagues.
4. Student Care WSQ certification or any relevant education qualification will be an advantage.
5. First Aid and CPR certification will be an advantage.

We offer:

1. A warm and vibrant work environment where your contributions are valued.
2. Opportunities for professional growth.
3. Competitive compensation package commensurate with experience and qualifications.
4. Weekday working hours (after school) that provide a good work-life balance.

If you are passionate about making a positive impact on children's lives and possess the qualities we are looking for, we would love to hear from you.

Hiring Female Hotel Receptionist

Attire: Formal

Working Hours TBC

Weekly Payout

Rate: $10-$13/Hr

Location : Town Area

Welcome guests as they arrive at the hotel

Check guests in and out

Assist guests with booking rooms and answering questions

Handle any issues or concerns that guests may have during their stay

Ensure guests have everything they need for a comfortable stay

Maintain a friendly and helpful demeanor at all times

Interested Parties whatsapp 90912704 (Joseph)