Total 2,645 Customer Service job vacancies in D09 Cairnhill, Orchard, River Valley

• Attend to walk in visitors.
• Screening of incoming calls and ensuring calls are promptly answered in a clear, professional and friendly manner.
• Ensure that the reception lobby and meeting rooms are well kept at all times.
• Review meeting room calendar and ensure rooms are ready for use.
• Mail management such as receiving incoming mails, preparing outgoing mails with the use of franking machine.
• Coordinate internal despatch and courier services.
• Coordinate with third party vendors including the cleaning company, air conditioning contractors and building management for maintenance work and other related issues.
• Assist in receiving and witnessing tender submission to HQ for various commercial buildings and residential developments.

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

• Process customer orders/enquiries daily by email, fax, or phone call.
• Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
• Coordinate and correspond to customer/sales on the sales order status.
• Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
• Handle export shipments for intercompany and direct overseas customers.
• Prepare the shipping document for Singapore and export shipment.
• Support in investigations of internal / external complains to identify root cause and provide solutions.

For interested candidates, please send your updated resume:

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

R2197171

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Reporting to the Assistant / Deputy Director, you will assist to achieve the divisional goals and approved operational performance (including KPIs, objectives and budgetary goals). You will be leading and managing an Executive team and Patient Information Associate (PIA) team , overseeing the daily operations of the following:

• Facilitation of inpatient visitors in accordance to the Visitation Policy
• Concierge services
• Manage and enforce visitors’ compliance to the Visitation Policy
• Manage and resolve visitors’ feedback/complaints arising from the department’s operations promptly. Offer service recovery if necessary.

You will also assist to support Director on behalf of the Deputy Director during his/her absence to ensure smooth running of the daily operations. You will also assist and support other departments within the division and designated secretariat roles assigned to the division.

Requirement

• Bachelor degree with preferably at least 5 years of supervisory experience in customer service, operations, estate management and related functions
• Keen interest in healthcare services

For interested candidate, please email your resumes to [email protected]

Ivy Yong Shi Mei
R2198995
Recruit Express Pte Ltd 99C45990

1 year contract

One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3300

Order Processing:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.

Customer Service:

• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.

Invoicing and Delivery:

• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.

Administrative Tasks:

• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.

Adhoc Tasks:

• Perform additional tasks as required.

Requirement

• Min. Diploma
• Min. 2+ years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The work we do translates into lasting memories and moments that shape our guests’ experience of the city. You will be directly involved in Making Our City More Lovable, through everyday opportunities for intentional hospitality.

Our hourly rates commensurate with your experience and familiarity with the role.

Join our Telegram channel to stay updated on our latest part-time opportunities https://t.me/tlbgcareers!

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange for an interview

Responsibilities:

• Provide administrative support to the Medical Director in all day to day operations of the medical services
  Maintain a registry of operational manuals and files related to the medical department and ensure that information contained therein is regularly updated
  Establish and maintain a system for filing and archiving all essential information and circulars from government agencies such as the Ministry of Health (MOH)
  Oversee and assist in the collation of statistics to various government agencies such as MOH
  Assist the Medical Director and the medical team in operating the pandemic and business continuity plans in the event such plans need to be activated
  Provide secretarial support to the Medical Director in all internal and external meetings
  Support the Medical Director and the medical team in the medical students attachment, residency programme and preparation for internal and external training – coordination of venue, preparation of slides and notes etc
  Assist the Medical Director in tracking all the training and education of the medical team and work with HR where necessary
  Provide secretariat support in organizing conferences in collaboration with other community and regional hospitals
  Carry out fact finding and put up drafts for proposals of projects and new services
  Provide admin support to research teams
  Work with Institute Review Board (IRBs) with the review of research proposals
  Support external and internal projects as directed by the Medical Director

Job Requirements

• min. Degree in Business Admin/Health Science
• Possess minimum 3-5 years relevant working experience in similar functions, preferably from a healthcare institution or medical education institution
• Excellent interpersonal and communication relationships
• Able to work in collaboration with multi-disciplinary teams
• Able and comfortable to write meeting minutes
• Working experience in the healthcare sector would be an advantage

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Medical Education Executive or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Our client is a leading bank in Asia and they are recruiting for Customer Service Executives for the business banking division.

about the job

• Resolves customer issues and inquiries received through various channels (calls, emails and live chats) accurately and within the committed turnaround time.
• Resolves customer complaints and issues to the customer's satisfaction and accurately documents complaints, problems, and their solutions.
• Maintains up to date knowledge through individual and team training, attending meetings, and staying informed by reading information in the Contact Centre's knowledge management system.
• Safeguards the confidentiality of the Bank's customers and their data.

skills and experience required

• Degree in any discipline.
• At least 2 years of experience in a call center / banking / customer service environment is advantageous.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

• Provide support for client inquiries and issues.
• Help clients with login and portal navigation.
• Work with departments to resolve client issues.
• Take responsibility for solving client concerns.
• Reach out to clients for further assistance.

Requirements:

• Minimum 1 year of customer service working experience.
• Available at short notice.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Location: Novena

Mon- Fri office hours

Salary: up to $2500

• Receive and screen patients arriving at the clinic.

• Perform full process of registration and administration for patient.

• Prepare referral letters and maintain proper filing system for scanned documents.

• Provide excellent service standards and assistance to patients.

• Perform counter and medical records duties.

• Answer and handle telephone inquiries.

• Undertake any other duties assigned as assigned.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Perform assemble/installation, troubleshooting, and repair on linear technology components
• Daily jobs planning allocation
• Conduct inspections to identify any issues and promptly address them.
• Handle engineering related documents
• Troubleshoot and resolve technical problems, ensuring the smooth operation of the process

Requirements:

• Min Diploma/ Nitec in Mechanical Engineering with 1-2 years of relevant working experience

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

A new concept by The Lo & Behold Group and Chef Mirko Febbrile.

The new concept is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Proactively ensuring guest experience is delivered to the highest standards
• Prepare the restaurant for opening and closing
• Readily stand by at the pass, pick up dishes which are ready to be presented to the guest
• Explaining the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Assisting station-in-charge to ensure that all guests’ needs are met, and attend to tables in between courses

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Location: Novena

Mon- Fri office hours

Salary: up to $2500

• Receive and screen patients arriving at the clinic.

• Perform full process of registration and administration for patient.

• Prepare referral letters and maintain proper filing system for scanned documents.

• Provide excellent service standards and assistance to patients.

• Perform counter and medical records duties.

• Answer and handle telephone inquiries.

• Undertake any other duties assigned as assigned.

Interested applicants please email a copy of your resume to [email protected]

Tele @jesswongie OR WA 96503173

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Duration: Immediate till End Dec 2024

Working Hours: 5.5 days office hours

Salary: $10/hr

Location: NAPIER ROAD

Job Scope:

- Attend to incoming patients to attend to their needs

- Guiding patients to the specific department / counter

- Guiding patients on flow prior to scans and procedures

- Assisting nurses and radiographers on duty

Interested candidate, kindly send a copy of your resume to [email protected]



Adeline Lim Xin Ying [R23112000]

Email Address: [email protected]

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Responsibilities

• Provide technical support relating to the maintenance of the app, software and technological system
• Provide user support (e.g. help the end-user understand how to use the application or system and help resolve any issues)
• Develop and maintain applications as and when needed
• Review plan and testing of disaster data recovery program
• Implement new software / program for systems and applications or perform changes according to the installation procedures provided by the vendor after testing
• Assist to monitor that policies and standards are compliant
• Coordinate Service Request logged by users, investigate or analyse the Service Request upon receipt to identify issues and liaise with Business User on Requirement Gathering
• Perform System Integration Test (SIT) and conduct first level User Acceptance Test (UAT)
• Assist in annual exercise for Penetration Test
• Any other ad-hoc duties as assigned by supervisor

Requirements

• Min Diploma Holder in IT related field
• Min 1 year of relevant experience in Application support functions

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Pick up at Jurong East

Up to 4.8K

Main Responsibilities:

• Support customers in identifying the correct parts through parts manuals or by communicating with the factory.
• Prepare and present parts quotes for customers.
• Participate in weekly/monthly meetings, providing updates on sales activities for assigned countries.
• Analyze assigned countries, select target accounts, and work with management to define sales forecasts and goals.
• Manage data such as contact information, crane populations, opportunities, campaigns, selling activities, and quotes delivered.
• Provide feedback to management to drive business changes aligned with market expectations (e.g., competitive pricing data, new parts offerings).
• Cultivate prospective new customer opportunities.
• Regularly visit customers or job sites to identify parts sales potential.
• Promote current parts marketing and sales programs to all customers.
• Perform other duties as assigned by management.

Job Requirements:

• Min. Diploma in mechanical or hydraulic fields preferred, or equivalent trade experience and skills.
• Min. 5 years of sales and technical support-related working experience.
• Strong coordination skills between internal departments and external vendors/customers.
• Experience with SAP or similar administrative software is an advantage.
• Strong team player, service-oriented, and effective communicator.
• Meticulous and detail-oriented to understand customer needs and recommend parts products.

If interested, please email your resume to [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

• Support start-up, contract maintenance and other service activities with emphasis on safety and protection.
• Perform routine preventive maintenance, logging, corrective maintenance works and to carry out warranty repairs.
• Participate in service and repair of personnel protection equipments, safety activities, emergency response, breakdown calls and ad hoc projects.
• Manage all orders efficiently until fulfilment stage, by working closely with Service team.
• Liaison with relevant parties such as customers, service supervisor, coordinators and logistic pertaining to queries, technical issues, status and deliveries.
• Ensure equipment turnaround and breakdown responses are achieved at optimal level of efficiency.
• To provide support to other service activities that may be assigned in the course of work
• Effective communication of technical information to employees, customers and external parties in an accurate and concise manner in both a written and verbal media.
• To participate/take up Workplace Safety & Health responsibilities/ activities as per requested by the company. Position

Requirements

• Min. NTC 2 or Diploma in Mechanical/Electro-Mechanical Engineering. Related Experience
• Posses a Class 3 licence
• Able to commence work within short notice

We regret that only shortlisted candidates will be contacted

Interested candidates please send your resume to [email protected]

Consultant: Tan Ming Hui, Michelle (Magdelene)(R21101623)

Recruit Express Pte Ltd (99C4599)

Responsibilities:

• Provide excellent customer service.
• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.
• Support on desktops, notebooks, printers, scanners hardware components.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.
• Installation of Apple IPad software’s.
• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.
• Printer Maintenance.
• Take on and resolve complex calls or tasks the other engineers could not resolve.
• Responsible for learning and working independently.
• Responsible for providing excellent support and timely service.
• Any other ad hoc duties as assigned by supervisor

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

KEY RESPONSIBILITIES:

• Perform medical grade aesthetic treatments
• Review patient’s progress and treatment plan
• Work as a team with the Management Team and aesthetic consultants to . achieve company goals and target. Provide professional consultation with patients on skin, face and body related aesthetic concerns and provide medical advice on effective treatment solutions related to our services and products
• Responsible for handling patient enquires and educating patients about course of treatments, possible downtime and post-treatment care.

· Treatments Involved: Cryolipolysis, Lasers like fractional Co2, Fillers & Botox, Sculptra, etc.

· Easily adaptable in the new work environment. Being friendly, going the extra mile and working in a team is necessary in this environment.

· Promote a friendly, warm and exceptional customer experience

Requirements

• Fully Registered doctor with Singapore Medical Council
• Passion for all things beauty and aesthetics-related
A Medical Degree from recognised universities
• Accumulated for Skin Rejuvenation, Pigment Lasers, Intense Pulsed Light-Skin Rejuvenation and Workshop on Non-Surgical Skin Tightening Devices preferred
• Relevant experience in aesthetics treatment is advantageous
• Strong interpersonal communication skills and a good team player
• Well-groomed with pleasant personality
• Self-driven individual with a positive mind-set
• Passion for all things beauty and aesthetics-related

• Demonstrate exceptional enthusiasm by being the brand advocate that create a positive environment for a customer centric, fascinating and personalized WOW moments for our prospects, customers, enthusiast and business partners
• Offer tailored needs assessments with personalized and emotional engagement through product/service presentation
• Behave as subject matter expert for the brand, history, products, services and technologies while collaborating with other job roles to achieve company sales and satisfaction targets
• Optimize the sales funnel and consistently update all customer data in our CRM to ensure all active digital and physical engagement are aligned across the team
• Be in control of the well-being and hospitality of all Experience Centre visitors and include the emotional elements to create brand excitement
• Perform assignment allocation with guidance and supervision of the experts in the customer centric retail team
• Deliver performance monitoring and reporting for the management

Requirements:

• At least 3-5 years of working experience preferably in the Automotive/ Luxury Retail / Tech Sales/ Hospitality and Aviation Service
• A team player with excellent interpersonal, communication skills, customer oriented with passion and motivation for sales

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Responsible for daily intake of cars for servicing
• Ensuring and upholding the service image at all times
• Assisting in achieving higher service levels through various action plans constantly implemented.
• Assisting a group of front counter staff and maintaining their team spirits and positive thinking and teamwork.
• Preparation of quotation when required.
• Provide excellent customer service to customers.

Requirements:

• At least 3 – 4 years of working experience in a relevant field;
• Minimum NITEC in Engineering or Diploma in any discipline
• Must have a valid Class 3 driving licence

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Opportunity

· It is an opportunity for a reputed Bank

Location -

Changi Business Park

Requirements-

Minimum 3-5 years of experience and required familiarity with at least 2 databases among Mysql/MariaDB, PostgreSQL/EDB, Oracle, MSSQL,DB2, MongoDB and Redis.
Position requires the ability to work various work schedules that support a 24x7 coverage included nights, weekends and holidays shift.
Alert monitoring for all database flavors (MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo) and take appropriate action.
Daily health monitoring of production database ensuring high availability, security, and performance.
Perform daily backup monitoring and take action to have recovery solution in place.
Managing the database availability and performance, including incident and problem management.
Incident management to work with MIM(Major Incidenet Management) team to resolve/co-ordinate the high critical issues.
Carry out periodical production patch and upgrade management.
Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels.
Identify opportunities for process improvements, automation, and efficiency gains in database operations. Implement best practices and innovative solutions to enhance system reliability and performance
Required familiarity with multiple databases among MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo.
MariaDB exposure to replication concepts to resync.
MariaDB backup and restore & perform point-in-time recovery.
MariaDB Ensure performance, security of databases.
Oracle/DB2 Basic knowledge on backup and archive logging to ensure resiliency.
Oracle/DB2/MSSQL familiarity to monitor and taken action for LRQ and LOCKWAITS.
PostgreSQL/EDB get familiarize with LRQ, LRT, LRIIT monitoring and take action accordingly.
Redis basic monitoring of database, shards and sync status.
Perform database patching/upgrade both manually & via Robosys.
Stay up-to-date with banking industry regulations, standards, and best practices related to database management, security, and compliance
Basic knowledge of Linux operating system (RedHat)/AIX/Windows and basic commands.
Committed and motivated individual and willing to work odd hours at times when required.
Highly coachable and willingness to learn.
Excellent communication and Client management.
Team Player who is self-motivated and has the drive to improve performance and achieve results.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

• Manage order receipts efficiently, prioritizing timely order processing and good customer interactions and relationships.
• Supports the order to cash process with excellence in order processing.
• Registers and processes customer orders in the system received via, electronic mail, phone or through other contact with the customer.
• Ensures order processing is handled correct and in full and is transferred to the transporters (logistics). Raises issues in delivery and/or invoices process with Supervisor.
• Acts as first level contact with customer for answers to questions and in attempting to resolve complaints.
• Completes registering / filing / archiving of customer service-related documentation.
• Assures cooperation between customer service regarding administration of customers’ orders.
• Providing ad-hoc general administrative support when assigned.
• Prepare and issue POs to suppliers on a timely basis
• Performed goods received and follow up on incoming discrepancies with supplier in accordance with the issued POs
• Coordinate with third-party logistics (3PL) providers for daily stock movements.
• Manage inventory levels, review purchase order backlogs and reconcile against supplier open PO .
• Ensure timely delivery of goods to meet customer shipment demands.
• Oversee forecast accuracy and evaluate safety stock needs

*Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)
*

At Aventis, we aim to inspire learning and empower a smarter workforce through training and education. As a Certified Great Place to Work organization, we strive to make a positive impact on our staff, stakeholders and our customers. Be empowered to embark on a purpose-driven career. Come experience our fun, dynamic and continuous learning environment.

Roles & Responsibilities:

Scheduling and coordinating training sessions, including arranging for trainers and training materials.

• Evaluates the effectiveness of training programs by collecting and analyzing feedback from learners and trainers.
• Maintains accurate and up-to-date training records, including attendance, feedback, and completion of training programs by the learners.
• Ensures that training programs comply with all relevant regulations and standards, including safety regulations and industry-specific requirements.
• Engaging new trainers and seeking new relevant courses through market research
• Ensure timely response to trainers’ and learners’ enquiries and quotations.

Requirements:

This role requires excellent organizational skills, strong attention to detail, and exceptional communication abilities.

• Diploma/Degree Holders (Fresh graduates are welcome to apply)
• Ability to work under pressure and deliver timely and quality work
• Highly motivated and able to thrive in a fast-paced environment
• Strong written and verbal communication skill to effectively communicate with the trainers and learners
• Strong organizational skills to manage multiple training programs simultaneously and keep track of training records.
• High level of attention to detail to ensure that training materials are accurate
• Strong interpersonal skills to build relationships with trainers and learners.

Dynamic working environment that comes with an attractive remuneration package.

Interested applicants should send in their resume in word /pdf format with their CV (if any) and their expected salary.

Visit us at www.aventislearning.com or www.aventis.edu.sg for more information.

Job Description

• Handle high volumes of inbound and outbound calls
• Identify customer needs and provide solutions
• Offer information on products, services, and policies
• Update customer records and interactions in the CRM system
• Resolve complaints and escalate complex issues as needed
• Follow up with customers to ensure satisfaction
• Maintain professionalism and empathy in all interactions
• Meet performance metrics and participate in training sessions

Requirement:

• No education requirement
• Prior Customer Service / Call Centre exp

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

1 year contract

One North

Working hours: Monday – Friday 9am-6pm

Salary: up to $3300

Order Processing:

• Process sales orders in the ERP system based on received sales orders.
• Ensure timely processing of customers’ orders.
• Collaborate closely with the sales team to support the sales process from order receipt to delivery.

Customer Service:

• Handle customer requests and inquiries via phone calls, emails, and face-to-face interactions.
• Work with the operations team to provide information and address customer requests and inquiries.
• Gather and record customer feedback in the CRM system and provide solutions to ensure customer satisfaction.

Invoicing and Delivery:

• Prepare delivery orders, tax invoices, and loaner forms.
• Coordinate with courier services and in-house couriers to ensure timely delivery to customers.
• Send delivery orders and invoices to customers for collection.

Product Insurance:

• Support the process of product insurance in Singapore.
• Liaise with end users and insurance companies to process insurance purchases/claims via the insurance portal.

Administrative Tasks:

• Perform various administrative activities related to order processing, invoicing, and data maintenance.
• Maintain proper documentation of processed orders for audit purposes.

Adhoc Tasks:

• Perform additional tasks as required.

Requirement

• Min. Diploma
• Min. 2+ years of experience in order processing
• Willingness to perform and result orientation, ability to change, ability to work under pressure, self-discipline
• Dealing with different points of views, reliability, credibility, good communication skills

If interested, please email your resume to [email protected] or telegram @alexgohhl

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)