Customer Success Specialists play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Education: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience.

Salary: $4,300 Basic + Transport Allowance ($1,200 with own car / claims if without) + OT Pay + Standby Allowance $350
Work Days: 9am to 5:45pm from Mon to Fri
Work Location: Paya Lebar (near MRT)

Responsibilities:
• Responsible for all preventive and corrective support functions necessary to ensure high level of customer satisfaction with company’s range of products.
• To plan corrective and preventive action visits for local customers.
• Provide technical support to local customers to ensure customer needs are met.
• Adhere to procedures and processes to ensure department’s KPI are met.
• Report issues and customer feedbacks to his supervisor or regional support team on a monthly basis.
• Review and maintain spare parts to support operations.
• Required to provide 24 hours standby for local customers on a weekly rotational basis.

Requirements:
• Diploma / Degree in Biomedical / Mechatronic / Electronics Engineering or equivalent
• At least 3 years of field service work in medical related equipment or in vitro diagnostic device
• Proficient in Microsoft office applications
• Good communication and interpersonal skills, resourceful, analytical, strong trouble shooting skills, customer focus, team spirited with positive working attitude
• Maintain at all times the highest standards of professional and personal conduct when interacting with internal external customers
• Willing and able to be on standby 24/7 for 2 weeks in a month (with standby allowance and overtime pay)

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
www.united-personnel.com

EA Licence No.: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

InfoHost Pte Ltd is a company that aims to be a one-stop shop for information products and library technologies. Our ability to provide a full spectrum of related products and services with localized support, establishes us as a key information industry partner.

As part of our growing company, we are seeking for a dedicated, hardworking, and passionate about customer service to join us for the following job opening:

Responsibilities:

· Deliver virtual or onsite product training sessions to customers

· Consult with customers on best practices for their organization’s usage of the product

· Responsible for performing customer needs and solution finding sessions

· Identify needs for additional features and training that enhance customer success and retention

· Speak with power users in the organization and identify opportunities for expansion of account usage

· Provide customer feedback and/or requirements to the Sales team

· Stay up-to-date and be a subject matter expert on all new product features rollouts

· Attend all sessions organized for products purposes

· Participate in training/mentoring new team members

· Familiarity with SaaS product and ability to employ strategies in online environments

· Perform additional duties as assigned

Requirements:

· Minimum a Diploma Holder.

· Must be IT savvy and familiar with SaaS products.

· Good analytics and problem solving skills.

· Good interpersonal and communication skills.

· With a minimum of 4 years working experience in Customer Support role preferred.

· Must be able to converse and write well and clearly in English language. Able to speak in Mandarin will be an added advantage.

· Candidates who are able to start immediately will be given preference.

Interested candidates are encouraged to write in to [email protected] along with:

· A detailed resume

· Expected salary

· Recent photograph

· Contact number

· Notice/availability period

Job Descriptions:

Accounts

• Support duties related to accounts receivable functions
• Taking customers orders and inputing sales orders and invoices into the system
• Keep track of outstanding invoice & follow up for payment
• Compile and prepare routine reports and summaries
• Assist in month-end closing bank recon & expenses reports
• Maintaining client relations.
• Tracking sales data to ensure the company meets sales quotas.
• Creating and presenting sales performance reports.
• Any ad-hoc duties will be assigned as needed.

Customer Service

• Attend to customers who call-in with enquires and request for quotations, or directing them to the appropriate sales person
• Assist sales persons to prepare quotations for customers
• Provide delivery status or updates of customers’ orders, coordinate changes if necessary
• Update changes in customers’ information
• Update inventory records, customers’ sales records and price change information
• Coordinate with store for collection and delivery of goods
• Perform any other Ad Hoc projects and assignments as and when required

Job Requirements:

• Singaporeans and PR Only.
• Proficiency in Tamil is an advantage.

Other Information’s:

• Salary: $2,200 - $2,700 per month
• 5.5 days’ work week (alternate Saturdays)
• Able to work with minimum supervision

Responsibilities:

· Meeting with clients and work managers to discuss design and color choices.

· Removing rust and other loose materials using acid or a wire brush.

· Filling, sanding, and smoothing surfaces that need to be sprayed.

· Applying masking tape and coverings over areas that are not being sprayed.

· Selecting and mixing the required coating liquids.

· Selecting and attaching the correct spray nozzle to create the desired spray pattern.

· Spraying machines, products, and wall areas using industry techniques.

· Spraying designs using stencils, if required.

· Cleaning spray cans, nozzles, and other spraying equipment after each spray job.

· Inspecting and assessing spray coatings after the paint has dried.

- Other ad hoc tasks as assigned by the Management or as necessary according to organizational needs.

Requirements:

• At least 2 years of spray painting experience
• Minimum Nitec 2 in Automotive Technology or equivalent
• Good knowledge about Spray Painting
• Team player with good discipline and positive attitude
• Able to commit to OT​
• Possess a Valid Singapore Class 3 driving license

Job Description:

1. Trouble-shoot & perform preventive maintenance of Aviation Physiological Training (APT) equipment.
2. Involved in the installation of new equipment & decommissioning of obsolete equipment.
3. Provide necessary support to the overall IT infrastructure & hardware.
4. Install & remove electrical, computer equipment such as PLC, servo drive, computer, monitor etc.
5. Maintain proper equipment operation, service reports, preventive maintenance records & other system relation documents.
6. Report all equipment issue to Service Manager.

Requirements:

1. Diploma/Degree in Electrical, Electronic Engineering, Mechatronics or equivalent.
2. 2~3 years of experience in related field required.
3. Good communication skills to explain technical issues.
4. Able to work with minimal supervision.
5. Independent, mature & team player.
6. Pleasant personality & able to build good rapport with colleagues & customers.
7. Travel within Asia required.

Headquartered in Singapore, Actxa Pte Ltd is a deep tech company founded in 2015 that leverages artificial intelligence to create next generation preventive healthcare solutions.

We create evidence-based, personalised health insights in the domains of physical activities, sleep quality, body composition, stress and recovery, heart health and blood glucose evaluation and monitoring.

To improve population health, Actxa establishes worldwide partnerships and research collaborations to develop critical preventive health models to help people avert chronic diseases such as diabetes and hypertension.

We are searching for our next team members to join our growing team.

Actxa is hiring for Technical Sales Support Engineer

Internal Code: ACX001

We are seeking a passionate Technical Sales Support Engineer plays a crucial role in bridging the gap between the technical aspects of a product or service and the sales team.

A Technical Sales Support Engineer is essential for ensuring that sales teams can effectively communicate the technical aspects of a product or service, ultimately leading to successful sales and satisfied customers.

They assist sales professionals in understanding and effectively communicating the technical features, benefits, and capabilities of a product or solution to potential clients.

This position requires a strong technical background, excellent communication skills, and a deep understanding of the product or service being sold.

1. Product Knowledge:

Develop an in-depth understanding of the company's products or services, including their features, functionality, and technical specifications.

Stay up-to-date with product updates and changes.

2. Pre-sales and Post Technical Support:

Collaborate with the sales team to understand customer requirements and challenges.

Prepare and deliver technical presentations and solutions to potential customers.

Provide pre-sales technical support by answering customer queries, addressing concerns, and conducting product demonstrations.

Responsible for the transition from the sales phase to the implementation phase and product launch by working closely with clients and internal teams.

Troubleshoot technical issues or challenges that may arise during the integration process and work to find solutions.

Address technical post-sales inquiries and issues to ensure customer satisfaction.

3. Proposal Development:

Collaborate with the sales, product and platform teams to create technical proposals, including pricing, configurations, and technical documentation.

Ensure that proposals align with the customer's technical requirements.

4. Technical Expertise:

Offer technical expertise to the sales team to help them address customer objections and concerns effectively.

Act as a technical resource during the sales process to build credibility and trust with potential clients.

Provide technical training to customers and sales team members to enhance their product knowledge and sales effectiveness.

5. Competitive Analysis:

Stay informed about competitor products and services, and provide insights to the sales team regarding competitive advantages and disadvantages.

6. Documentation:

Create, maintain and update technical documentation, user guides, product manuals, datasheets, and case studies, to aid in the sales process.

7. Customer Relationship Building:

Build and maintain relationships with key customers to enhance trust and loyalty.

Collect feedback from the sales team regarding customer experiences and technical challenges and provide this feedback to the product development team for continuous improvement.

Requirements

Diploma or Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Electrical & Electronics Engineering, or related discipline.

At least 2 to 4 years in technical sales and support from industries like, digital health, connected devices, software/cloud services, information technology, or similar industries.

Keen interest in digital healthcare, AI in healthcare, preventive health and wellness, and sports science domains.

Excellent communication and presentation skills with good interpersonal and relationship-building skills.

Sales acumen and customer-oriented mindset.

Ability to problem-solve and can be very resourceful.

A natural tenacity, resilience and determination

Travelling is required for this role.

Benefits

What do we offer?

Fun working environment

Flexi benefits

Employee Wellness Program

Actxa Pte Ltd is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Actxa Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Actxa Pte Ltd.

Your personal data will be processed for the purposes of managing Actxa Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice ( ) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Job Responsibilities:-

• Ask customers targeted questions to quickly understand the root of the problem
• Track computer system issues through to resolution, within agreed time limits
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
• Provide prompt and accurate feedback to customers
• Refer to internal database or resources to provide accurate tech solutions
• Ensure all issues are properly logged
• Prioritize and manage several open issues at one time
• Follow up with clients to ensure the systems are fully functional after troubleshooting
• Prepare accurate and timely reports
• Maintain jovial relationships with clients

Job Requirements:-

• Diploma in Engineering (Electrical & Electronic, Computer Science, Telecommunication,
• Information System of the equivalent)
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help
• Desk Technician or similar role.Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Montfort Care is a Social Service Agency (SSA) founded by Samuel Ng, BBM in 1998, committed to improving the lives of individuals, families, and the community facing transitional challenges through our network of services and programmes. Since its inception, Montfort Care has been guided by one purpose, that from St Louis-Marie de Montfort: Those whom the world rejects must move you the most.

Today, we are a key contributor in the family, children and senior segments in the social service landscape, offering our services via Family Service centres, a Child Protection Specialist Centre, a community kitchen, home care services, Active Ageing Centres, and the National Anti-Violence and Sexual Harassment Helpline (NAVH).

Montfort Care is committed to grow our portfolio of services and enhance our capabilities to impact more lives. With this goal in mind, we are hiring talent to join our team in our HQ functions, social service support and direct social services. Join us to co-create a community of social service.

RESPONSIBILITIES

Communities of Care (CoC) focuses on developing a comprehensive care network in service domains that are essential for holistic care for older adults and their caregivers. It also includes development of protocols and workflows to concretise the collaboration components with internal and external stakeholders.

Roles and Responsibilities

• Initiate and coordinate networking sessions with stakeholders
• Build and strengthen partnerships with relevant stakeholders
• Present the organisations programmes and services to stakeholders during networking sessions
• Maintain collaborative relationships with stakeholders through regular communication and review of existing work processes
• Support the development of the new CoC playbook and SOPs with stakeholders
• Review existing SOPs and implement changes if required
• Attend regular meetings and assist with preparation of meeting agenda and minutes
• Liaise with stakeholders to collect data for analysis and documentation
• Maintain a database of stakeholders contacts, relevant documents and data-sets
• Assist with the preparation of qualitative and quantitative reports to funders and management
• Any other duties as assigned

• Bachelors Degree (Social Work, Community Development, Business, Marketing, Mass Communications preferred)

Key Requirements

• At least 2 years experience in project management, business development or relationship/ stakeholder engagement
• Good verbal communication skills and able to engage and network with stakeholders
• Good writing ability
• Proficient in Microsoft Office tools
• Able to work independently and is a team player
• Prior experience in social service sector will be an advantage

Must Have Competencies:

• Social Service Programme Development - Level 3
• Social Service Programme Implementation - Level 3
• Social Service Programme Evaluation - Level 2
• Stakeholder Management - Level 1

Critical Core Skills:

• Communication - Intermediate
• Influence - Basic
• Collaboration - Intermediate
• Adaptability - Basic
• Decision Making Basic

*Please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link : https://www.skillsfuture.gov.sg/skills-framework/social-service

The Services required are set out as follows:

• Manning the office counter and answering enquiries
• Perform simple clerical duties including printing, checking and sorting out FAS and bursary applications, and informing stakeholders of outcome/collection of approval letters
• Printing and arranging of timetable
• Sorting out hardcopy mails to respective owners
• Updating staff absence in the General Office

Any other administrative duties as assigned by the management.

Working hours are as follows:

• Mondays to Thursdays: 6:45am to 3:45pm, inclusive of 30 mins lunch break
• Fridays: 6:45am to 3:15pm, inclusive of 30 mins lunch break
• Total 42 hours per week

Successful candidate should possess the following qualifications, skills and experience:

· Min O level or experience in office/reception duties

· Experience in working with schools will be advantageous

Remuneration:

Competitive salary and benefits depending on experience .

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Description:

The Support Specialist / Engineer role is to provide technical support to our enterprise customers. The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will also be led by an experience core members as mentor from our team.

Responsibilities:

• Monitor system logs and activity on all servers and network devices.
• Provide fault resolution and escalation (Level 1 and 2).
• Ensure Industry best practices in IT are adhered to and can withstand audits.
• Maintain accurate documentation on networks and systems.
• Prompt service report as well as Routine maintenance report.
• To perform other IT related duties when assigned by the management.

Desired Skills & Experience:

• Experience with on-site deployment, debugging and customer support.
• Communicate fluently in English - spoken and written.
• Resourcefulness, ability to problem-solve in a systematic approach.
• Good organization skill and able to work independently.
• Possess the right attitude to learn and execute with sense of urgency.
• 0-3 years of experience in relevant system and desktop support.

Technical Competency:

• Technical scope (Back-end) with strong system/desktop setup and debugging.
• Must have implementation skillset in AD, Hybrid AD, M365, Intune with NAC.
• Have managed 50 desktop environment before.
• Automated logging, usage report generation and bug reporting.

Education:

• ITE / Diploma in Engineering or Information Technology preferred but not essential.
• Fresh graduate are welcome to apply.
• Technical Certification (eg: Cisco, Microsoft, VMware, etc) will be advantages.

*We regret that only shortlisted candidates will be notified.

Summary:
- Islandwide, 5days - 44hours/ week
- Luxury Watch & Skin Care
- Basic up $2000 + Commission, Gross Up $5000
- AWS & Bonus, Fun Working Team

Responsibilities
- Provide excellent customer service while achieving sales target
- Assess customers’ needs and provide assistance and information on product features
- Build productive trust relationships with customers
- Maintain and manage merchandise displays and inventory

Requirements:
- Customer service oriented
- Able to work retail hours (i.e. shift work, public holidays and weekends)

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

Responsibilities:

• To assist in liaison with sub-contractors, suppliers and vendors.
• Responsible in planning maintenance schedule and monitor the schedule to ensure that works are completed within stipulated schedules with skill, efficiency and quality.
• General administrative works.
• Preparation of maintenance schedule after the project handover form signed off by client and received from respective project engineers within two weeks’ time.
• Prepare quotation and costing for minor works, Adhoc works & maintenance.
• Assist in building Permit-To-Work submission & worker security clearance for all the maintenance works and minor works.
• To maintain stock record.
• All other adhoc duties as instructed by the superior.

Requirements:

• Minimum ITE / Diploma
• 2-3 years of related experience
• Proficient in MS Office and Excel
• Good Verbal and written communication skills and able to interact with people at all levels
• Ability to work independently and as a team
• Able to start work immediately or within short notice

We are a locally based company with customers and products mainly in the Healthcare and Hospitality industry. Our focus had always been geared towards the creating of solutions through innovative use of technology. We are therefore recruiting candidates in our expansion.

Job Description

The primary responsibility of the Application Support Specialist will be to provide functional and technical support for the company’s products, directly to our customer base. This is a full-time position based in Singapore; this is a technical role, supporting mainly Windows and Linux based client applications.

The successful individual will be able to find solutions to complex problems whilst holding to the highest level with regards to quality and technical expertise. Working as part of a global support team, the ability to build productive working relationships with customers and colleagues will make you successful in this role.

· Respond promptly to support requests and inquiries from clients.

· Actively monitor and respond to alerts to company’s systems and infrastructure supported

· Support customers and resolve issues related to inhouse developed applications such as Digital Signages, Facility Booking systems, Interactive kiosks, Smart Room Automation, electronic Meal Ordering systems.

· Work directly with new customers to coordinate the deployment and configuration of the company’s products.

· Manage distribution and installation of software enhancements and upgrades.

· Work with our infrastructure team to test and complete various server and network upgrade projects.

· IT related Configuring and troubleshooting

Job Requirements

The successful candidate will have a formal technology certification or several years practical working experience in IT support. You will be able to manage and prioritise, at times, a high number of requests and will have demonstrated the ability to maintain high levels of productivity with minimal supervision.

· Respond promptly to client needs and solicit feedback to improve service,

· Take pride in resolving customer issues – using strong analytical skills to correctly identify the root cause, working on or actively contributing to the resolution and ensuring its successful rollout

· Perform well and be comfortable in high-pressure or time critical situations, whilst always maintaining a high level of accuracy and attention to detail

· Be willing to assume responsibility and make timely decisions, including to escalate when appropriate

· Have effective verbal and written communication skills

· Have experience supporting Linux based server applications, using Linux command line tools such as grep, sed and awk

· Be able to perform basic network troubleshooting and configuration tasks using tools such as telnet, ssh, tcpdump and ncat

Desirable

· Knowledge of or experience with message middleware packages

· Experience with or knowledge of cloud-based technologies such as AWS, Azure

· Knowledge of relational database systems and knowledge of SQL queries

Job Highlights

Flexible and self-organised working environment

Make real-life impact and contribution through innovations

Continuous training for all employees

Interested candidates are invited to submit their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only shortlisted candidates will be notified.

At Lion Heartlanders, we pride ourselves on creating unforgettable educational experiences for our clients. As a dynamic travel agency, we specialize in crafting personalized tours and adventures tailored to the unique preferences of each client. We are passionate about inspiring locals to embrace and cherish the beauty, culture, and heritage of our country and dedicated to providing exceptional service at every step of the journey.

We are seeking a motivated and customer-focused Sales Executive to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients. Join us if you enjoy interacting with people and are looking to challenge yourself in the travel industry, that is only expected to get bigger & better with the recovery from the pandemic!

Responsibilities:

• Handling of sales enquiries, tour bookings, customizations, and amendments
• Prepare sales quotations, tour proposals and itineraries for customers
• Assisting with sales outreach, cold calling, EDMs etc.
• Generate leads, reach out to potential clients, pitch and close sales
• Coordinating with Ops team in relation to sales matters
• Assist in operational procedures i.e customization of tours, tour logistics and on the ground management
• Data entry to ensure all sales records, databases are up to date
• Assist in post-sales work which includes following up with client experience, getting reviews
• Liaising with clients, vendors, and suppliers on behalf of managers
• Communicate and liaise with finance team with regards to invoices and payments
• Work with internal and marketing teams to achieve company strategic objectives and goals

Requirements:

• Sales experience, preferably in the travel industry
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced, dynamic environment.
• Proficiency CRM software is a plus
• A passion for the country and culture

• Administrative duties such as attending to phone calls, visitors, courier services, mails processing, distribution of mails and activities logs and records
• Coordinate repairs to office equipment
• Maintain directory (contact details)
• Worker Pass application, renewal and cancellation
• Assist in training registration
• Application of foreign worker PA and MYE
• Assist to manage foreign worker accommodation
• Handling foreign worker disciplinary issues and grievances
• Foreign worker security bond
• Foreign worker tax clearance
• MOM matters and survey
• Foreign worker related matters
• At least 3 year experiences in the construction company
• Communication in English and Mandarin (in order to liaise with Chinese speaking associate
• Other administrative & front desk duties and ad-hoc duties as assigned

Join us at JNA Real Estate! We're on the lookout for a young and passionate individual to join our team in a client care role. If you're eager to make a difference and thrive in a dynamic environment, we want to hear from you! Apply now and be a part of our journey in providing exceptional service to our clients.

Responsibilities

Client Interaction

• You'll be the friendly face they connect with, answering their questions, addressing concerns, and ensuring they feel heard and valued.
• Let your charisma shine as you build and nurture positive relationships with our clients through various fun and effective communication channels like phone, email, and even in-person meetings.

Project Support

• As part of our dynamic team, you'll play a crucial role in managing and coordinating various projects, ensuring they run like clockwork.
• Collaborate with team members to ensure project timelines and objectives are met.

Data Management

• You'll be the guardian of our databases, contact lists, and all things client-related, making sure everything is organized with ninja-like accuracy and confidentiality.
• Dive into the world of data analytics as you generate reports and insights to help steer our ship towards success.

Issue Resolution

• Become the superhero of problem-solving! With your quick thinking and resourcefulness, you'll tackle client issues and concerns head-on, working closely with our internal teams to deliver effective solutions.
• Keep track by documenting and tracking client interactions, feedback, and resolutions. Your efforts will help us level up our service quality and keep our clients smiling!

Requirements

• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to handle confidential information with discretion.
• Real estate industry knowledge or interest is a plus!

Benefits

• Dynamic Work Environment: Join a young and vibrant team where every day is filled with excitement and energy.
• Hands-On Experience: Gain invaluable hands-on experience in the fast-paced world of real estate, setting you up for success in your future career endeavors.
• Learning Opportunities: Immerse yourself in a supportive learning environment where you'll have the chance to learn from experienced professionals while also bringing your fresh ideas to the table.
• Team Collaboration: Be part of a collaborative team culture where everyone's input is valued, and teamwork makes the dream work.
• Mentorship: Receive guidance and mentorship from seasoned professionals who are passionate about helping you succeed.
• Fun Team Activities: Enjoy regular team bonding activities, social events, and outings that make coming to work feel like a blast.
• Flexible Work Arrangements: Benefit from flexible work arrangements that accommodate your schedule and lifestyle, ensuring a healthy work-life balance.
• Recognition and Appreciation: Feel appreciated and valued for your contributions with regular recognition and appreciation from your team and leadership.

Service Engineer (Electrical)

Working Location: Bukit Batok

Working Hours: Monday - Friday, Office Hours

Job Responsibilities

• Assist sales team in conducting site survey
• Assist sales team in product selection to ensure it meets customer requirements
• Perform Installation and commissioning of products (hardware & software) sold by company
• Perform preventive maintenance and on-site repair services
• Perform pre-delivery inspection and testing
• Perform in-house repair
• Perform site and factory acceptance test
• Conduct service training for distributors and enduser
• 24x7 standby for corrective maintenance and technical support
• Assist in wiring, cabling and system integration work

Job Requirements

• Diploma in Electrical Engineering or equivalent
• 2 to 3 years experience in technical services or software development functions
• Class 3 driving license preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

Job Description

• Provide onsite support at client’s premise, remote support by phone and email, and standby support;
• Meet service level expectations by responding promptly to clients’ incident tickets and liaising with internal team to close the tickets;
• Install and configure hardware, IOT devices and software;
• Troubleshoot hardware and software problems, including network and security issues;
• Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
• Comply with all applicable company product/project development and release processes;
• To assist in any other work as required by the company.

Job Requirement

• Diploma / Degree in IT, Computer Engineering or equivalent
• Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
• Able to understand and write SQL scripts;
• Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
• Practical experience with healthcare IT will be advantages;
• Strong interest in IT and customer service;
• Good interpersonal, communication (written and oral in English), and troubleshooting skills;
• Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
• Member of our IT support team to provide technical support to our clients;
• Keen to learn, hardworking, disciplined, and responsible.

Job Introduction

• Gauzy is looking for a talented and ambitious technical support assistant manager, responsible for being a technical lead and an escalation point of contact for our regional customers.
• Located in Singapore and reporting to the project and technical support manager, the technical support assistant manager will be in charge of providing our customers and partners with after sales and technical support.
• He/she will regularly collaborate with the sales department to evaluate and implement technical solutions for new opportunities.

Responsibilities:

• Take ownership of customer issues reported and see problems through to resolution.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Provide prompt and accurate feedback to customers.
• Ensure proper recording, documentation and closure of all issues.
• Prepare accurate and timely reports.
• Documenting knowledge in the form of knowledge base, application notes and technical reports.
• Perform training and certifications to the company’s customers

Desired Skills and Experience

• Degree in engineering/Practical engineering in the HW electronics field.
• Working experience with laboratory tools: scope, DVM, clean soldering capabilities
• Proven experience in QA testing and debug of HW products - 2 years minimum.
• Experience in the glass industry
• Customer service experience in the HW/System field – an advantage.
• Ability to lead and manage multiple projects with a broad range of internal and external constituents simultaneously - result driven mind-set with a desire and ability to learn.
• Good interpersonal and communication skills – Team player and hands on capability
• Excellent written and verbal interpersonal communication skills with the ability to communicate technical issues to a technical and non-technical audience.
• Written and oral fluency in English and Chinese
• Willingness to travel.

About the company

• Our vision is to embed high-end & high-tech technologies into simple raw materials by introducing technology in custom made, custom fit endless applications and a variety of products. Gauzy provides the architecture and transport industries with a large scope of innovative solutions:
• Smart and dimmable windows and customized electronics. Leaders in the architecture and aeronautic segment with its Liquid crystal technologies, Vision Systems and Gauzy have a growing footprint in the automobile and railways market and have also applicative products in special vehicle and marine segments
• Camera Monitoring systems and ADAS solutions primarily targeting the bus and coach markets

Job Description :-

Supporting sales teams including core duties as follows :

1) Possess some understanding of social media, digital media and programmatic media platforms.

2) Work closely with our media director and strategic ad ops team to amplify and distribute the creative assets for our advertisers through crossplatform digital media channels.

3) Assist clients with their needs in media, programmatic media, native ads, other ad specifications and creative materials

4) Ensure transactions and billings are properly recorded and follow up client payments

5) Consolidate regular sales reports with the local sales teams

6) Monitor ongoing client’s social and digital media campaigns

7) Act as liaison with other external marketing and media resources

8) Provide consulting services and best practices to clients.

9) Provide timely feedback to sales teams on effectiveness of their campaigns.

Job Requirements :-

1) Extremely detail oriented, with the ability to manage multiple projects simultaneously

2) Good verbal, written and presentation skills in English.

3) Willing to work in a fast paced, constantly evolving team environment with multiple digital and social media platforms.

4) Ability and desire to interface with top media owners and customers on high profile accounts.

5) Strong computing with Microsoft office skills and being internet savvy is essential.

6) Working knowledge of basic HTML would be a plus

7) Experience in some media

8) Self-motivated, able to multitask and think on the feet in a fast-pace environment.

9) Possess excellent oral, written and interpersonal skills.

10) Proactive, understand the sense of urgency and able to prioritize tasks on hand.

11) This is an entry level position

Key Skills for the role :

1) Have a well-rounded experience of digital media/creative activities, channels and tools, including:

o Media Planning

o Social Media & Mobile Advertising

o Some knowledge of Website Build/Strategy/ HTML/Scripts

o Search Engine Marketing (SEM)

2) Possess experience of managing business accounts will be vital for this role.

Join us on a journey where your skills meet limitless possibilities!

Responsibilities:

• Provide technical support to end-users, addressing hardware, software, and network-related issues.
• Perform hardware and software setup, configuration and maintenance for ERP/ POS/ Inventory system.
• Diagnose and resolve technical problems in a timely and efficient manner.
• Collaborate with the internal team to implement and support IT projects.
• Configure, manage, and troubleshoot network switches to ensure optimal performance and connectivity.
• Maintain server and firewall configurations to enhance data and network security and compliance.
• Coordinate the installation and configuration of CCTV systems for roadshow events, ensuring proper functioning and security.
• Maintain accurate documentation of IT systems, configurations, and procedures.

Requirements:

• Bachelor’s degree / Diploma / Nitec in Information Technology, Computer Science, or related field.
• Proven experience in an IT Support role.
• Strong knowledge of computer hardware, software, and networking.
• Experience with configuring and managing network switches.
• Familiarity with firewall configurations and security protocols.
• Excellent problem-solving and communication skills.
• Ability to work independently and collaboratively in a team
• Familiarity with Windows and/or Mac operating systems.
  

Vacancies Available

ENDO is a leading company that specialises in Child Safety products, Invisible Grilles, Window Restrictors, Curtains & Blinds, etc .

www.endogrilles.com

We are located at: 558 Sims Avenue, Singapore 387593 (5 Mins from Paya Lebar MRT)

Inviting candidates with the following skills:

Outgoing personality

Communicating with customers, answering potential customers' questions

Understanding customers' needs and identifying sales opportunities

Able to perform product explanation

Job site arrangement

Diploma, NTC cert, O Levels

Able to use Ms excel, words , powerpoint.

Own Car advantage, else there will transport reimbursements.

NO experience required, Training will provided.

Working Hours

5.5 Working Days

Monday to Friday 10am to 7pm (One Half Day off), Saturday Or Sun 10am to 7pm

Basic package up to $3000

PLUS Incentive up to $8000(total) every month.

Pls email your updated resume with photograph to [email protected] or WhatsApp to 90701414