Total 1,652 Customer Service job vacancies in D15 Katong, Joo Chiat, Amber Road

Role: Customer Technical Support Engineer

Work Location: Yishun (need to travel within Singapore)

Job Scope:

• Providing technical support on both hardware and software for products such as library system / equipment at clients’ locations islandwide
• Work with Engineers / professionals in the implementation, testing and user acceptance of products
• Conduct regular inspection, analysis and troubleshooting of systems and equipment including running tests and interpretating results / recommending effective solutions or recommendations
• Sourcing / negotiation with suppliers for parts and clients on replacements
• Writing of reports including conducting basic user guides, safety regulation and preventive maintenance plans
• Be the point of contact for all faults raised, logging and attending to the issues within stipulated timeline
• Any other tasks as assigned

Requirement:

• Nitec / Diploma / Degree in IT / Electrical / Mechanical / Mechatronics / Engineering related field of studies
• Proficiency in IT technical skills and resourceful in solving technical issues
• Customer focused and a good team player with a high level of responsibility and commitment
• Willing to be on standby due to operations needs

Interested candidates, you may WhatsApp resume to (65) 89157155 or email [email protected] for application processing.

Please note that by submitting an application or resume to us, you would be deemed to have given your consent to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

OneLink HR Consultancy Pte. Ltd / Tay Yeow Ling

Co. Reg. 201313178M│ EA Reg. R1328207

Hiring for Bugis Junction

Timing between 11am-4pm ( Negotiable)

No need to take orders.

Hiring service staff to assist beverage making,food serving and table clearing.

Able to read and converse simple English.

Standing working environment.

Have a Positive and Willing to learn attitude.

Meals and uniform provided.

Training provided.

Duties

· Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.

· Answer all incoming calls promptly and effectively in an efficient and professional manner.

· Document all calls and actions taken into system ensuring that all updates and amendments are accurate.

· Follow through and take ownership on all queries from customer where possible.

· Work towards KPI set by Leader.

· Able to work unsupervised and maintain professionalism.

· Good incident knowledge in the market as a reference to overturn a termination request relating to security needs in homes and businesses.

· Take all practical steps to ensure your own health and safety at work, and the safety of others in the workplace.

Requirements

· 1-2 years’ relevant experience within a call centre working environment in banks / telcos preferred

· Min. Nitec in office administration

· Experience with Microsoft Office and able to demonstrate diligence and meticulous traits

· Possess customer centric qualities

· Good interpersonal & phone communication skills.

· Bilingual in English and Mandarin (due to high volume of Mandarin speaking account holders)

· Able to commence work on short notice

· Strong understanding how subscriber life cycle works

· Passion in learning new skills, product, technical knowledge

· Shows tenacity in finishing, especially in the face of resistance

· Pursues everything with energy, drive, and a need to finish

· Strong team player with strong teamwork capability

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Location: 36 Purvis Street (Nearest Mrt : Bugis / City Hall)

Working Days : 5 days (Mon to Fri)

Working Time: 2 Shifts，9.30am to 6.30pm / 2pm to 10pm

Company Profile:

We are a company focusing on stock software analysis and software course learning, with a strong technical research and development team and an excellent sales team. We provide comprehensive stock software solutions and professional stock software course training, have served hundreds of customers, and have been highly praised by customers.

Key responsibilities:

• Improve and organize customer information.
• Timely answer customers’ questions, and remind customer to renew or upgrade products.
• Arrange one to one teaching, coach software operation for new customers.
• Provide specific training according to the learning situation of clients to help them improve their investment level.
• Establish good cooperative relationship with customers.
• Simple video editing skill.

Requirements:

• Diploma in any relevant fields.
• At least 1 year of relevant work experience. We also are open to considering candidates who are new to the workforce and eager to learn and grow with us.
• Excellent communication and interpersonal skills
• Ability to work well in a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and ability to maintain accuracy under pressure.
• Proficient in MS Office and other relevant software.

Employee Compensation and Benefits:

• We offer competitive salary and benefits packages, as well as opportunities for career development and advancement within our organization.
• Entitled for the stipulated public holidays.
• Free learning of stock investment professional technical knowledge and practical skills.
• Free use of internationally advanced smart share investment software without alternative products.
• Provide free training and enjoy the opportunity to learn and improve with the company's lecturers.

If you are inexperienced but love to learn and are interested in the stock market and the financial industry, you are welcome to join us.

Job Description

· Log all incoming calls and email and record sufficient information to facilitate effective incident processing.

· Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents.

· Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.

· Seek confirmation for closure from the user when resolution is provided.

· Serve as the first point of contact for all incidents Prepare issues statistic for reporting purposes. Prepare daily, weekly and monthly report Daily monitoring Liaise with client to clarify issue and assign issue to team for resolution.

· Track and report on issues resolution.

· Assess common issues and suggest improvement points. Track and report on day-to-day operations to maintain system stability

Primary Skill

Operations Management

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Islandwide), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Islandwide

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Nearest MRT: Caldecott
Contract Duration: 11 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $2,800 per month

Job Responsibilities:

To support the team’s work in improving governance and risk management practices, you will be responsible for:

· Coordinating across stakeholders to collate and update data on social sector grants

· Calling for returns to track the status of grant operations

· Assessing and reviewing the standard operating procedures of grants to ensure compliance

· Consolidating and drafting reports on grant governance

· Other duties as and when assigned.

Job Requirements:

· Bachelor’s Degree in Finance and Accountancy

· Relevant experience in audit, financial compliance, or public policy is an advantage

· Analytical with good problem-solving skills

· Ability to interact, engage and collaborate with stakeholders to achieve a common goal

· Resourceful, meticulous and adaptable to change

· Self-driven and a team player

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

>Help managers complete daily tasks

>Understand each department daily processes and goals

>Provide administrative support

>Help managers in evaluating performance

>Keep track of business revenue

>Following all company regulations, and health and safety

codes.

>Observing and learning from experienced staff members.

Admin/Secretarial, Customer Service, Personal Care/ Beauty,

Sales / Retail

Other non-tertiary or general post-secondary qualifications / IB/ High School Diploma

The Executive / Senior Executive provides casework support to low-income families and individuals in improving their resources and ability to cope with their challenges. He/She manages a programme, either mentoring and tutoring programme for upper primary/lower secondary school students who are academically weaker or play-based programme which facilitates the learning of pre-schoolers. He/She also work closely with volunteers who contribute in it.

Job Responsibilities:

a) Case Management

• Assesses and recommends appropriate financial assistance and other forms of support to families and individuals.
• Supports and monitors families’ progress in improving their resources and ability to cope with their challenges.

b) Programme Management

• Manages the operation of the programme
• Organise activities and projects to engage and support beneficiaries
• Evaluate the activities and projects

c) Stakeholders Management

• Engages volunteers and partners in programme planning and implementation
• Manages volunteers systematically from recruitment, training to providing feedback and recognition.

Job Requirements:

• Minimum Degree, preferably in Social Sciences
• Has passion to work with low-income families, students and volunteers.
• Good interpersonal and communication skills, with a service-oriented attitude
• Strong organising skills with the ability to work in teams and independently
• Caring, responsible and resilient
• Proactive in learning
• Able to serve English and Mandarin-speaking clients
• Able to serve Dialect-speaking client will be preferred
• Willing to work on Saturday

Job Description

• Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
• Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
• Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
• Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics

✅ 8am - 5pm

✅ 5.5 Days

✅ UP $3000

✅ East

Responsibilities:

• Build and maintain close relationship with customers
• Attend to customer's enquiries
• Ensure customer's satisfaction by solving their concerns
• Work closely with related departments

Requirements:

• Minimum GCE 'O' Level or Above
• Minimum 1 year of experience in Call Centre or related field

You may “Using Apply Now Button” to send in your updated resume

For more information, please reach us at 9138 5316

*Only shortlisted candidates would be notified*

Choek Wei Qi Joel

Registration Number: R1877109

Workstone Pte Ltd

EA License Number:19C9998

1) do import or export documentations

2) liaise with clients, agent n shipping lines

3) handling of bookings

4) computing monthly P&L

Qualifications

Diploma graduates with Diploma in Maritime Studies/Logistics of shipping discipline with 1 to 2 years experieence. No experience is welcome

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As part of the Technical Helpdesk Team, you will provide vessel IT support as well as in-house Helpdesk and Technical support to end users. You will also be involved in the installation, cabling and set-up of workstations, PCs and printers.

• Provide in-house helpdesk and technical support to end users and vessel IT
• Support and resolve in-house end users and vessel IT technical issues
• Assist in the installation, cabling and setting up of workstations, PCs, and printers
• Performs software updates
• Attend to ad-hoc tasks as assigned by supervisor

Requirements

• Diploma in Information Technology/ Computer Studies or Nitec holder equivalent
• Prior experience in PC hardware/ software installation an advantage
• Possess good communication skills, both written and spoken
• An independent team-player who can work with minimal supervision
• No sailing is required however candidates will be required to board vessels under supervision
• Required to work overtime after official working hours (based on vessel schedules)

Job Scope

Reports to Contact Centre Team Lead
Handle customer service hotline and provide first level of supports from OMNI Channels
Resolve customer queries efficiently and escalate problems/issues promptly.
Follow Standard operating procedures closely.
Work as a team and ensure that the contact centre service level is met

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

EMCC is looking for an outstanding professional to join its Counselling team.

The position reports to the Head of Counselling. You will be part of a team to provide clinical interventions to individuals, couples, and families on a range of presenting issues such as anxiety, chronic stress, depression, and marital conflict. You will also work with the team to develop training content and conduct talks to promote good mental wellness.

Salary will be commensurate with qualifications and experience.

Candidate Requirements:

Technical Competencies:

• Master’s degree in counselling or counselling psychology.
• SAC registered with at least 3 years of clinical experience.

Core Competencies:

• Certification in Cognitive Behaviour Therapy or Systemic Therapy.
• Experience in conducting talks and workshops.
• Experience in counselling with all age groups (children & youth, adults, and elderly).
• Experience in facilitating psycho-ed and therapy groups.
• Excellent proven track record of helping clients to achieve their psychological well-being goals.
• Passionate about advocating the importance of mental health.
• A good team player.

Preferred Achievements/Characteristics:

It would be advantageous if the applicant has:

• Certification in EMDR (or other Trauma related interventions)
• Experience working with different nationalities and cultures.

Job Highlights

• Attractive remuneration package, AWS and work-life balance.
• Career growth, medical and dental benefits.
• Good location, near MRT station.

*Only short-listed candidates will be contacted for an interview.

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

Job Description

The person is responsible for communicating with the customers/distributors on the solution needs and after-sales needs.

The job will require providing the quotation, sales follow, sales forecast,and sales presentation.

Generate and review sales quotations,order processing and invoicing.

Review customer sales orders,proposals, purchase orders, andrelated information.

Preparation of documents for sales operations, customer-related reports to management, sales and customersas required.

Generate price list for sales team,based on information from principals.

Monitor & update sales team with relevant information from principals.

Effectively engage with externalcustomers, suppliers, financiers andinternal colleagues including shipping,finance, technical, service, sales andmarketing, as required.

Provide admin support where necessary. e.g. filing, data entry,retrieval of documents, or any other duties assigned.

Job Requirements

Two years of relevant working experience in a manufacturingenvironment.

Excellent communication andinterpersonal skills.

Able to multi-task and work withminimal supervision.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

The IT Operator is responsible for:

Provide single point of contact for incident, service request and escalation.

• Monitor, manage and maintain data centre operation and facilities.

• Manage equipment movement

• Daily monitoring of status

• Ensure proper running of the existing data centre systems.

• Perform tape mount and un-mount for the backup operation.

• Handle the portable media storage for off-site storage.

• Liaise with the vendor on maintenance and enhancement issues.

• Troubleshoot and report system incidents/problem and abnormalities.

• Resolve incidents related to routine problems or known issues.

• Adhere to service level agreement for response time and turnaround time.

• Able to work shift including weekends and public holidays.

• Possess Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Singapore locals or PRs are preferred;

2. It is best to have CUSTOMER SERVICE MANAGER work experience.

3. Those who can accept overtime work, Accept the 24-hour two-shift working system.

4. The monthly salary is between SGD2500-4800

5. The work place is in the club store. You must be approved by the police station before you can start working.

Interested applicant please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

• Carry out the programes of the respective centres
• Facilitate, guide and assist the clients in their activities
• Participate in development and implementation of group activities
• Assist in conducting group exercise / activity programme
• Assist in conducting therapy programme / intervention for clients
• Assist in medical administration and basic hygiene care
• Assist to provide basic counseling to clients & their families
• Assist to provide case management for client to support them
• Involve in developing Individualized Care Plan for client with other team members by assisting in identifying their needs, strength, limitations and potential and implement intervention plans with SMART goals.
• Measure & monitor clients’ vital signs include Blood Pressure (BP), Heart Rate (HR) or Pulse Rate (PR) & Respiratory Rate (PR).
• Assist in identifying patient with early onset of diseases or condition
• Assist to befriend & provide mental or social support to the clients / caregivers
• Assist to conduct in-service training sessions for staff and volunteers

Job Requirements:

• Diploma in social service or related discipline, with a social service background

1. Job Description

• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up in the Restaurant and connected areas or pantries
• Ensure POS system is turned on and functioning properly
• Refill receipt paper if necessary
• Take count of any money in the register
• Sweep, mop, and/or vacuum floors
• Position chairs neatly around tables
• Stock necessary areas with clean glassware and silverware
• Reference reservations list and be aware of any special requests or other notes regarding the upcoming service
• Properly set tables and maintain silverware
• Ensure restaurant is fully stocked with supplies such as cutlery, glasses and condiments
• Ensure floors are clean and well mopped
• Take out the trash if necessary to ensure restaurant is clean for next shift
• Perform miscellaneous job-related duties as assigned

2. Job Requirements

• Be able to manage tight deadlines and be flexible about his/her work requirements and demands
• Be flexible, firm yet friendly and approachable
• Have excellent spoken and written English
• Be willing to learn
• Projects a professional outlook and can-do attitude
• Must be discreet and maintain confidentiality on information that he/she comes across in the course of his/her work

SINGAPORE ONLY

HALAL CHINESE FOOD Restaurant

Arab Street (Bugis, Central)

Days/Time: 6 Days | 10AM-3PM & 5PM-9PM

SGD 1,800 - SGD 2,500

Based On Experience

Immediate Hire

JOB HIGHLIGHTS

· Free Daily Meals Included

· Quarterly Hong Bao If KPI Is Met + Good Performance Incentive

· Annual Leave

· Annual Bonus

· Insurance Coverage

· OT Payment

JOB REQUIREMENTS:

1. Service Crew No Experience Welcome.

2. Must be able to speak in English as need to liaise with English speaking clients.

DUTIES AND RESPONSIBILITIES

· Warmly welcome and greet customers at all times

· Possess good product knowledge and be well-versed in our menu items

· Confidently present menu and propose food and beverage choices

· Place orders through POS correctly

· Assist in clearing and resetting the table according to hygiene standards

· Maintain a high standard of cleanliness for the outlet

International Medical Clinic provides the highest quality of family, children and travel medicine to the international community of Singapore. We strive to give patients trusted medical care in a professional and friendly environment. This role involves supporting our doctors and clinical nurses with administrative duties.

Job Responsibilities:

• First point of welcome, greeting and being personable to patients when they arrive for their appointment
• Respond to phone calls, emails, and messages promptly and courteously
• Arrange for specialist appointments on behalf of patients
• Assist with New patient registrations
• Ensure patients are seen by the doctor on time
• Ensure calls from patients are directed to the appropriate member of staff
• Ensure patients’ needs are attended to, in a timely and professional manner
• Maintain patient's confidentiality at all times
• Support with front desk administrative duties as required
• Billing and cashier duties
• Any other admin duties as and when assigned

Job Requirements:

• At least GCE N/O/A Levels or Diploma in any field
• Related experience in a healthcare discipline would be of an advantage
• Cheerful disposition, approachable personality with good working attitude
• Excellent communication and interpersonal skills
• Ability to communicate in other languages is an advantage
• Able to work independently and work well in a team
• Customer service background would be most advantageous
• Computer skills are essential

Job Description

• Willing to work in shifts to provide 24/7, on-call,holiday and weekend support.
• Has experience or knowledge on Incident and Problem management.
• Health check and monitoring production system and job scheduling to ensure SLA is meet.
• Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
• Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
• Continuous improvement of the system, e.g. job automation, performance tuning.
• Should be able to identify and fix the bugs.
• At least 2-5 years of hands-on experience on troubleshooting the applications run on full stack preferably in Java, Spring-boot, Microservices.
• At least 2-5 years of working experience, preferably in Banking or Anti money laundering.
• At least 2-5 years of working experience in production support in banking applications running on Windows and Unix environments.
• Should have strong hold on SQL server/Oracle databases and able to write/debug the SQL programs.
• Good knowledge in Linux/Unix/Windows scripting.
• Hands on experience on monitoring tools like Grafana has added advantage.
• Should be open to learn and adapt to new technologies.
• Knowledge on GIT Bitbucket and Jenkins has added advantage.
• Knowledge on Actimize/Hadoop has added advantage.

Mandatory Skills :-

Unix,Windows, SQL, Java Support Experience, Programming on any language, incident and change management

Shift timing

1. 7am to 4pm
2. Need to support on weekends

a. Sat 10pm to 6am

b. Sunday: 6am to 3pm

There may be times to be called during off- working hours during the weekday to provide on call support for production issues.