Total 1,655 Customer Service job vacancies in SG OFFICE - ROBINSON ROAD

Operator, DC Operations:-

Key Responsibilities:-

1. Processing vendor/visitor DC security clearance.

2. Escort vendor/visitor into DC.

3. Escalation and attending to alert notification (after office hours).

4. Support monthly, quarterly, yearly maintenance and Building

management maintenance, E.g. power shutdown, aircon, UPS.

5. Support and coordinate for hardware disposal, E.g. Harddisk, media,

backup tapes.

6. Load/Unload backup tapes and prepare to send off-site.

7. Maintain and update hardware inventory and rack system.

8. Conduct daily checks to ensure DC temperature at acceptable level,

unusual blinking light and sound generated from devices.

9. Raise incident in ITSM and monitor till closure.

10. Prepare daily/monthly report to customer.

Requirements and other details:-

Mandatory Skills: Enterprise Monitoring

Contract Duration: 12 months.

Security clearance *: CAT 2

24 * 7 standby:Yes

Shiftwork:No

Monthly Allowances: Yes

Performance / Completion Bonus: NA

Event Secret Service (ESS): Singapore's Premier Hospitality and Operations Company

Event Secret Service is more than a conventional recruitment or manpower agency; we are specialists in delivering Professional Event Staffing, Operations Execution, Hospitality Services and Management of these areas, for the Singapore Event Industry.
Our expertise lies in delivering invaluable assistance for on-ground events, roadshows, and activations. What sets us apart is our comprehensive approach, managing our talent pool and ensuring they receive training to provide exceptional value to our clients.

https://www.nae-eventsecretservice.com/

Event Secret Service (ESS) is seeking to hire an Event Operations Intern to serve in the Event Operations Department.

The intern will have the opportunity to work in one of the sub-departments: Administration.

General Role - Event Operations :

• Support event logistics by setting up equipment and providing on-site assistance during events.
• Manage operational aspects, including pre-event preparations, timelines, quotations, and logistical requirements.
• Assist in event hire recruitment processes and handle contract administration.
• Contribute to the development and implementation of event plans, timelines, and schedules.
• Coordinate event staffing, organize members' attendance details, and provide excellent customer service to event attendees.
• Maintain accurate employee data in the HR system , Foster employee engagement through site visits, organize events, and coordinate impactful training programs.

Support Role - Administration & Business Development :

• Conduct a wide range of advanced administrative tasks, such as calendar management and quotation management.
• Possess strong organizational skills to prioritize tasks strategically. Plan, manage, and execute various admin meeting tasks such as scheduling client meeting and meeting communications

The Event Operations Internship at ESS is designed to enhance interns' skills in communication, technology, quantitative reasoning, and teamwork. It affords opportunities to engage with professional mentors, expand networks within the event industry, and gain valuable exposure. The internship prioritises the support of interns' professional development, providing a solid foundation for their future careers in event operations.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Mrs Wong Kwok Leong Student Wellness Centre (MWKLSWC).
• Accommodations and Accessibility:
  • Assess, recommend, and implement disability-related accommodations to enhance learning accessibility for students with disabilities, both permanent and temporary.
• Student Well-being:
  • Conduct regular socio-emotional check-ins to support the well-being of students receiving disability support services.
• Programme and Club Management:
  • Manage the student assistant programme, overseeing recruitment, training, and service delivery.
  • Coordinate activities of the student club aimed at promoting the inclusion of students with disabilities within SMU.
• Records and Documentation:
  • Ensure accurate and timely management of student records and case documentation in the designated database management system.
• Resource Development and Support:
  • Develop and distribute resource packs and information guides to facilitate disability support across various departments and faculty.
  • Provide support to faculty members and school administrators in assisting students with disabilities.
• Awareness and Engagement:
  • Organise and execute events, workshops, and campaigns to raise disability awareness within the SMU community.
• Stakeholder Collaboration:
  • Work closely with internal stakeholders (Registrar's Office, Career Centre, etc.) and external partners (SG Enable, other IHLs, community organiations) to enhance disability inclusion and accessibility on campus.
  • Collaborate with corporate industry partners to create opportunities for inclusive hiring of students with diverse needs and abilities.
• Supervision and Leadership:
  • Supervise and mentor other DSS staff and interns to ensure effective support for students with disabilities.
  • Fulfill any additional duties as assigned by the Head of MWKLSWC.

• A degree in social sciences, humanities, education, and/or communications.
• 6 to 8 years of relevant work experience in education and/or social work sectors, with a focus on supporting students with disabilities.
• A robust network of contacts within local and international disability support or volunteer welfare organisations is advantageous.
• Proven experience working with clients with special educational needs.
• Strong coordination and organisational skills.
• Ability to collaborate effectively within a diverse community.
• Proficient in conducting presentations, workshops, and group facilitation for students, faculty, and staff.
• Excellent interpersonal and written communication skills in English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

• Be part of a renowned company providing scientific & medical instruments.
• Attractive Benefits

Job Description

• Provide after-sales service support, installation, commissioning and repair of laboratory/ research/ analytical equipment
• Provide technical consultation to customers
• To respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline
• To prepare service reports

REQUIREMENTS

• ITE/Higher NITEC/Diploma/Degree in Electronics, Electrical, Mechanical Engineering or equivalent
• Able to work independently and a team player
• Excellent communication and interpersonal skills
• Self-motivated, results-oriented individual with good business acumen
• Minimum 2 years of related work experience in service / maintenance
• Experience in Diagnostic Imaging and IT will be an advantage
• Valid Class 3 driving license and personal vehicle will be an added advantage

BENEFITS

• Attractive remuneration package
• Career development opportunities
• Five-day work week
• Medical benefits

Role:Desktop Support Engineer

Job description

• Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office
• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers
• Provide user data and application recovery
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
• Use tools and methodologies to load, copy and customize operating system configurations for deployment
• Responsible for tracking hardware and software inventory
• Familiarize end users on basic software, hardware and peripheral device operation
• Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Engineers
• Works with vendor support contacts to resolve technical issues within the desktop environment
• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible and any other authorised desktop applications & Microsoft or related security patches/Policies
• Install,upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment
• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment
• Performs remedial repairs on computers, laptops, printers and any other authorised peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Provide VIP support
• Resolve and update incidents with in SLA and also update stakeholders for P1 cases
• Update KB with solution provided

Main function: Service & Installation

• Responsible for providing technical service such as troubleshooting, installation, commission, maintenance and repairing of Company’s power system products and systems in order to ensure continuous function at the customer site and in compliance with quality and safety requirements.

Purpose of The Role:

• Install, maintain, commission, troubleshoot and repair of the Company’s power systems in order to ensure continuous function of the Company’s power systems at the customer site in compliance with quality and safety requirements.

The Role:

• Commissioning of both Industrial AC and DC power systems, battery maintenance, discharging and health checks. Timely completion and reporting of commissioning documents and relevant site paperwork. Use of I.T for uploading and downloading of configuration files.
• Routine maintenance of UPS and battery systems. Timely completion and reporting of documents and relevant site paperwork. Us of I.T for uploading and downloading of configuration files.
• Liaise with other departments and engineers to ensure site visits are carried out in a professional and safe manner.
• Training of customers to use equipment and understand basic user functions.
• Cover calls-out rota to support customers with 24/7 Powercare cover and to work unsociable hours i.e. Night work and weekends as required.
• Promote the Company’s Power System maintenance contracts and Service wherever possible.

Education, knowledge and working experience:

• Diploma or Degree in Electrical Engineering or Power Electronics Engineering or Electrical Power Engineering or any related disciplines.
• 2 to 3 years of relevant experience within the power systems industry OR 1 to 2 years of relevant working experience installing and commissioning electrical engineering equipment/devices, etc.
• Good knowledge of industrial power systems products/applications/solutions.
• Diagnostic and problem solving skills
• Good base knowledge of PC (J Bus / Profibus / Modbus and other communication media) and programming skills.
• Fluent in spoken and written English language.

If you think you fulfilled the job criteria above, please send your updated CV to [email protected]

We would love to hear from you! Please note that only shortlisted candidates will be notified.

Reporting to the Head, Business Development and you will work with Business Executives to fulfil the following job responsibilities:

Support and manage sales and marketing activities

· Coordinate, implement and support the promotion and marketing (through marketing collaterals) of the Centre’s training courses, programmes, seminars and workshops

· Prepare periodic sales, marketing, financial reports and any other reports as may be required

· Update clients’ records, including computer-based central database, and attend to sales enquiries

· Assist in the planning and preparation of RELC International Conferences, exhibitions, road-shows, meetings, and official functions, including physical arrangements, at the Centre or overseas

Manage Operations and Administration

· Provide general administrative support including attending to correspondences & queries pertaining to courses and monitoring class attendance

· Work with Head for new business proposals for courses, training programmes, seminars and workshops

· Lead the development of proposals and sales collateral based on evaluation of business opportunities

· Work out pricing framework according to market trends and emerging market segments

· Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Key Requirements:

· Degree / Diploma in Business / Marketing or related discipline

· Minimum 3-4 years in a Business Development/Sales/Operations role, preferably in the education & training sector

· Detailed, meticulous and able to multitask

· Sales driven and result oriented

· Customer centric

· Good project management and presentation skills

· Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint

Job Description

Job Title: Project and Service Engineer

Company: DeltaFrontier Pte Ltd

Location: Singapore

Job Description:

DeltaFrontier is seeking a talented and motivated System Engineer to join our team. As a System Engineer, you will play a crucial role in supporting presales activities, deploying, managing, and maintaining systems in a data center environment.

DeltaFrontier is a fast-growing Singapore-based company that specializes in

deploying cutting-edge technologies in AI, IoT, and Data Center solutions.

Why DeltaFrontier?

At DeltaFrontier, our success stems from our highly skilled staff and the professional services we provide. Join our team and become part of a driven group that is forging ahead to accomplish our mission and vision. With a proactive, accountable, and creative talent pool, many of whom come from multinational backgrounds, you will have the opportunity to work on various pre-and post-sales projects and learn from experienced professionals.

Responsibilities:

• Project Execution: Oversee the entire lifecycle of ELV system projects, from initial planning and installation to testing, commissioning, and final handover.
• Service and Maintenance: Provide ongoing maintenance and service support for ELV systems, ensuring their optimal performance and reliability.
• Technical Leadership: Serve as the technical expert on ELV systems, guiding installation and service teams in best practices and industry standards.
• Troubleshooting and Problem Solving: Diagnose and resolve complex issues with ELV systems, ensuring minimal downtime and maintaining high client satisfaction.
• Quality Assurance: Implement and oversee quality control procedures to ensure that installations and services meet or exceed standards and specifications.
• Client and Stakeholder Engagement: Act as the primary technical contact for clients and stakeholders, managing expectations and providing timely updates on project progress and service activities.
• Safety and Compliance: Ensure all projects and services comply with relevant safety standards, codes, and regulations, promoting a culture of safety within the team.
• Documentation and Reporting: Maintain comprehensive project documentation, including plans, reports, and as-built drawings, ensuring accurate records for future reference.
• Training: Conduct training sessions for clients, end-users, and maintenance staff on the operation and maintenance of ELV systems.
• Innovation and Continuous Improvement: Stay informed of industry trends and advancements in ELV technology, suggesting and implementing improvements to processes and services.

Requirements:

• Degree or Diploma in Electrical Engineering, Information Technology, or related fields.
• Proven experience as a Project Engineer, Service Engineer, or similar role with a focus on ELV systems.
• Deep technical knowledge of various ELV systems, including security, communication, and networking technologies.
• Strong leadership and interpersonal skills, with the ability to manage and motivate teams.
• Excellent problem-solving abilities and attention to detail.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Familiarity with industry standards, codes, and regulations pertaining to ELV installations.
• Exceptional communication skills, both verbal and written.
• Willingness to travel to project sites as required.

What we offer

• A great team and culture with an MNC-background management team.
• Competitive salary and benefits.
• High growth opportunities for career development.
• Colleague recognition awards.
• Regional business travel expansion.

To apply, please send your resume and

cover letter highlighting your relevant experience and qualifications to [email protected]. For further inquiries,

you may contact us at 6962 6981.

DeltaFrontier Pte Ltd

1 North Bridge Road, #23-09, Singapore 179094

Overview

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI.

Momos is the Customer Experience Management Platform for multi-location brands. We work with groups such as Shake Shack and Baskin Robbins to power the entire lifecycle and automate everything with AI. Today, we are proud to be trusted by over 5,000 businesses globally. If you love to hustle and want to work for a mission-driven company, we would be thrilled to have you join our team.

The Role:

Momos is seeking a highly motivated and experienced Senior Customer Success Manager to join our dynamic Customer Success team. As a Senior Customer Success Manager, you will play a key role in ensuring our clients receive exceptional support and guidance. Your responsibilities will encompass deepening your understanding of Momos software, serving as the primary point of contact for clients, and providing strategic solutions to foster their business growth.

Primary Roles & Responsibilities:

1. In-Depth Product Knowledge:

• Develop an extensive understanding of the Momos software, including its features, functionalities, and setup processes.
• Stay informed about new updates, changes, and releases, and effectively communicate technical information to clients.

2. Client Interaction:

• Act as the primary point of contact for clients, delivering timely and effective support through various channels (email, chat, and phone).
• Address how-to questions and guide clients in navigating different tools within Momos, occasionally through virtual calls.

3. Issue Resolution:

• Conduct thorough investigations and troubleshooting to resolve client issues promptly.
• Escalate complex cases to the appropriate internal teams when necessary for efficient issue resolution.

4. User Support & Guidance:

Provide comprehensive support and guidance to users across our customer base, ensuring a positive and consultative customer experience.

5. Adaptability and Resilience:

Demonstrate composure, resilience, and flexibility as customer needs evolve and case volumes fluctuate.

Additional Responsibilities:

• Communicate thoughtful, customized solutions that empower customers to progress and enhance their businesses.
• Collaborate effectively with internal teams such as Customer Success, Account Managers, and Sales to identify opportunities for clients to leverage more of our platform or services.

Requirements

• 4-8 years of proven Customer Success experience, preferably in B2B Software companies.
• Strong aptitude for creative problem-solving and a track record of tackling challenging scenarios.
• Proactive mindset, eager to learn, and committed to continuous professional development.
• Thrives in a dynamic environment, quickly adapting to changing priorities and customer needs.
• Passionate about working with customers, dedicated to exceeding their goals.
• Excellent interpersonal skills, maintaining a positive demeanor and outstanding communication abilities.
• Collaborates effectively with cross-functional teams to drive positive outcomes for clients.
• Demonstrates strategic thinking in identifying opportunities for account growth and ensuring long-term customer success.

Location: Singapore

Benefits

• Private Health Insurance
• Paid Time Off

Cultural Values

• Mission-driven and fast-paced, entrepreneurial environment.
• A collaborative and flat company culture.
• Comprehensive private health insurance.
• Discretionary trips to our offices across the globe, with global travel medical insurance (when it’s safe to travel!).
• Cross-cultural team bonding/networking.
• Love Food? Join our Team!

Equal Opportunity

Momos is an equal opportunity workplace where we embrace diversity and different cultures. We started as an international Company, and know that building an organization with different experiences, thoughts and opinions allows our team to grow and excel.

Please submit your applications on https://smrtr.io/kHJtC

About CyberArk:

CyberArk (NASDAQ: CYBR) is the global leader in identity security. Centered on intelligent privilege controls, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud environments and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on LinkedIn, X, Facebook or YouTube.

What You Will Do
As a Premium Support Engineer, your primary focus will be on tailoring CyberArk's customer experience and ensure a successful product experience. You will collaborate closely with partners and Enterprise Customer Success Managers to become a trusted technical expert for our customers, addressing their needs both proactively and reactively. This involves conducting advanced analysis, troubleshooting, and problem isolation to resolve technical issues for our customers and partners. The ideal candidate will maintain a high level of proficiency across all company products, including integrating CyberArk products with third-party enterprise systems. Additionally, they will need to maintain strong customer relations while effectively managing multiple cases simultaneously.

Responsibilities:

• Provide technical support to premium customer accounts.
• Troubleshoot and resolve complex, critical, and sensitive support issues via phone, email, and occasionally remote sessions.
• Collaborate efficiently with Technical Support colleagues locally in Singapore and globally across locations including APJ, UK, US, and Singapore.
• Engage with next-tier support, development, or product management colleagues when necessary to resolve customer problems.
• Escalate critical issues and roadblocks through various available internal escalation paths.
• Transition product issues to Engineering and product enhancements to Product Management, providing regular updates to the customer.
• Reproduce customer issues and, when necessary, document solutions to known/common issues.
• Learning and accumulating knowledge on new technologies, and act as a multiplier.
• Be available for on-call duties after hours and on weekends occasionally.
• Attend and contribute to customer-facing conferences.
• Manage customer communication and expectations.

What You Need To Succeed

• Bachelor of Science in Computer Science or related Technical Field.
• Ideally, 5 years of experience in Enterprise Technical Support or a similar position in a software company.
• Strong knowledge of Windows OS and proficiency in Linux/*Nix OS.
• Proven technical and troubleshooting skills.
• Ability to understand the technical aspects of complex systems.
• Strong problem-solving abilities and the capacity to provide effective resolutions.
• Excellent written and verbal communication skills with a customer-centric approach.
• Ability and willingness to learn and work independently as well as within a team.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: KYC Developer and Infra Support

Job Requisition Number: JR36519, JR36521, JR36522, JR36523, JR36524, JR36526, JR36527

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

To work as part of KYC infra team and provide support to AML KYC projects/upgrade for Singapore and Regional entities

Key Responsibilities

• Participate in end-to-end projects for system implementation of AML KYC system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security, and control standards

• Coordinate with Technical Delivery Manager to plan technical deliverables and schedule, perform environment setup, involve in solution design and development works to meet project requirements

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Implement project change request and in accordance with deployment schedule

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

Key Requirements

Must Have

• Between 5 to 9 years of IT, development and infra/env related setup experiences, preferably familiar with SDM process

• At least 5 years of experience / knowledge in Red Hat Linux, Unix Shell Scripting, Java, Jboss/WebLogic/Tomcat and Oracle PL/SQL

• At least 5 years of experience in Application Environment setup and/or System Interfaces setup i.e. Connect Direct, SFTP, IBM MQ, SSH/SSL setup and/or renewal, Oracle Data Guard, Oracle Wallet, Firewall

• At least 4 years of experience of coordination with cross technical teams

• At least 3 years of experience in Oracle Database and Control-M

• At least 3 years of experience in DevOps CI-CD process and setup i.e. Jenkin, BitBucket, Artifactory, SonarQube, Veracode, AppScan, includes

• Ability to multitask effectively and handle large amounts of data

• Highly driven, pro-active and a strong team player

• Excellent interpersonal skills and written and verbal communication skills in English Good to Have

• Experience in Confluence, BMC Remedy. JIRA, Aldon

• Has prior experiences working with infra setup

• Has prior experiences in Server and Data migration

• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in Confluence, BMC Remedy. JIRA, Aldon

• Has prior experiences working with infra setup

• Has prior experiences in Server and Data migration

Please forward your resume in MS word format to [email protected] and [email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Customer Service Officer responsibilities include responding to customer service inquiries, finding appropriate solutions, and updating customer accounts or services.

Responsibilities

• Being the first point of contact for our clients/guests, candidate act as the fitness club gatekeeper.
• Greet customers warmly and ascertain problem or reason for calling with an enthusiastic attitude.
• Work well with fellow customer service officers and Front of House Manager to ensure exceptionally high standard of service is being delivered.
• To handle cashing duties and account for transactions.
• Create and maintain good and friendly customer relations with members and guests.
• Issuance and recording of equipment and items loaned to members and guests.
• Ensure that the lounge and private room is ready for use when booked and closed after members have vacated the premise.
• Get members to register for upcoming events / competitions.
• Oversee and manage the corporate events at the Karaoke Lounge.
• Positive attitude and team player.
• Night shift 5PM-3AM

Admin + Customer Service ( Work from Home/Overseas ) - $800 to 900 SGD per month

We need one lady to help us do our admin stuff and handle customer enquries.

You can work from home / overseas.

Kindly whatsapp only to +6588661958 (JAY) with

1. Name

2. Resume

3. Any past experience

Thank you so much

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Responsibilities:

- Manage the Service Department, focusing on business growth and profitability improvements, including handling service calls, resource scheduling, maintaining appropriate staffing levels, generating sales revenue, ensuring suitable margins, and controlling stock and equipment in coordination with production staff.

- Oversee the Service Department staff.

- Develop and manage the service customer base.

- Handle debt collection for service department customers.

- Assist the General Manager in growing the Preventative Maintenance business, a key target area for expansion.

- Provide informed and accurate technical advice to potential customers regarding the servicing of the company’s products.

- Prepare timely and accurate quotations for the supply, repair, and installation of products as requested by potential customers.

- Keep service clients accurately informed about their service schedules and coordinate between service crews and customers for timely and cost-effective service and product delivery.

- Contribute to the overall Occupational Health and Safety of employees and subcontractors.

- Ensure overall quality standards for service work are maintained.

- Collaborate effectively with the Directors, General Manager, and Senior Managers of affiliated companies to meet common objectives and explore growth opportunities.

- Assist in detailing production paperwork for the accurate manufacture of the company’s door products as required by clients.

- Negotiate and resolve disputes with customers, suppliers, or other interested parties that may arise during normal business operations.

- Prepare paperwork to initiate the raising of invoices for serviced products, ensuring processing and mailing before the month’s end.

- Advise the Directors of any incidents or matters, including product liability, public liability, workers' compensation, motor vehicle accidents, industrial disputes, criminal or civil actions, that may involve the company or its insurers or may be of interest to the Directors.

- Comply with company policies as updated from time to time.

Skills & Experience:

- Excellent knowledge of company products to meet customer requirements.

- Proficiency in using a computer, including the Microsoft Office suite.

- Strong time management skills and the ability to meet deadlines.

- Effective communication and relationship-building skills.

-Well-developed organizational skills and the ability to manage paperwork and reporting requirements.

- Efficient problem-solving skills and a positive, assertive attitude.

- At least 3-5 years of relate experience, with technical or mechanical knowledge

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Annual Leave: 16 days (Add 1 day per year until max 21 days)
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefits: Up to $250 per year
• Group Personal Accident and H&S Insurance (Covered by Company)
• Our company emphasises on good career progression

RESPONSIBILITIES:

Customer Service

• Prepare quotations and process purchase orders from customers
• Handle and assist customers on their sales enquiries via emails and phone calls
• Process claims arising from shipment delays, defective items, wrong pricing, etc.
• Rectify part number errors, request lead time changes to suppliers
• Liaise with stakeholders on customers’ orders

Purchase Operating Control

• Prepare Purchase Orders (PO) to suppliers.
• Stock allocation
• Liaise with internal Customer Service Team and Business Development Team on stock availability.
• Check lead-time, expedite deliveries by suppliers and update system in a timely manner.
• Liaising and follow up delay with stakeholders
• Liaise with various parties on cancellation, lead time and expedite request.

Others

• Assisting the supervisor with daily operation / activities.
• Provides guidance to junior team members.

REQUIREMENT:

• Minimum o level
• Minimum 1 years relevant working experience
• Experience in managing junior staff members
• Possess a service-oriented mindset and self-motivated attitude
• Team player, has initiativeness and able to work with minimum supervision
• Able to multi-task and work in a high volume and fast-pace environment

OTHER INFORMATION:

• Location : North Bridge Rd
• Working Days/Hours : Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Salary : $3,300 higher (salary will commensurate according to experience & qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Job Scope:

• Work closely with internal and external stakeholders across the care continuum to ensure care coordination, efficient care delivery, and removal of care barrier
• Assist clinical and nursing team in the planning and logistic needs of the patients in the pretransplant setting
• Follow with patients after stem cell transplantation or cellular therapy treatment
• Conduct stem cell donor searches and facilitate donor identification process
• Coordinate appointments for donors/patients throughout various phases
• Ensure that all medical investigation results are generated timely
• Participation in Audit Preparation for the Haematopoietic Stem Cell Transplantation and Cellular Therapy Program
• Identify areas for improvement and develop quality improvement activities
• Assist in maintenance of clinical database

Job Requirements:

• Minimum Degree, preferably in Nursing / Allied Health / Science or equivalent
• Excellent interpersonal and communication skills
• Preferably with working experience in a similar setting
• Proficient in using MS office

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Choong Yi Han

EA Personnel Reg No: R2196526

Service crew

Working day: Mon to Sun, 5 day work week
Salary: $2500 - $3000
Working location: Somerset / Tanjong Pagar / Orchard / City Hall
Working hours: 44h/week

Job Responsibilities:

• Attending to customers' enquiries
• Explaining the concept to guests, and educating / having conversations with them on the menu and related topics
• Preparation and serving of food and drinks
• Setting up and clearing down of operations
• Receiving and checking of inventory and perishables
• Reporting to outlet manager

Requirement:

• 1-2 years’ experience and interest in F&B
• Able to work weekends & public holidays

What the role is

We are looking for an enthusiastic and self-motivated individual to join the Centre for Wildlife Rehabilitation team under the Wildlife Management Division. With a focus on wildlife management and rehabilitation, the job will range from caring and treatment of wildlife, wildlife management operations and responding to ad-hoc emergency cases.

What you will be working on

• Carry out veterinary examination, triage, surgical procedures, restraint, medication and health records of animals.
• Carry out pre-, peri- and post-operative care of patients including upkeep of clinic, surgical preparation, anaesthesia monitoring, movement of animals and recovery.
• Supervise the daily care and well-being of animals, including feeding, husbandry of animals.
• Assist with centre operations, including maintaining veterinary and clinical records, management of data and inventory, procurement of centre and clinic supplies, using computer systems where necessary.
• Review and implement operational processes related to animal health and welfare, centre management and biosecurity, data and inventory management.
• Assist with training of staff on animal care.

What we are looking for

• Veterinary degree from veterinary schools fully accredited by the American Veterinary Medical Association, the Royal College of Veterinary Surgeons or the Australasian Veterinary Boards Council, or Veterinary degree from other universities
• At least 1 year of relevant experience working in a veterinary clinic or research institute or other wildlife related facilities is preferred
• Relevant experience in wildlife veterinary care in Singapore or overseas will be advantageous
• Competent in handling, treatment and care of wildlife, including but not limited to small mammals, birds and reptiles.
• Independent and able to work effectively with others in a team environment
• Willing to work after office hours, on weekends and during public holidays when required
• Possess good writing, interpersonal and communication skills
• An organised, creative and resourceful team player who is able to work independently

Office Location

Animal And Plant Health Centre

6 Perahu Road, Singapore 718827

Only shortlisted candidates will be notified.

Job Responsibilities:

• Assist in setup & breakdown of the restaurant.
• Assist your Service Leader in organising table seating and preparing tables.
• Greeting of customers and providing an enjoyable dining experience for all customers.
• Presenting menus/ directing customers to our menu QR code on the tables.
• Serve water and refill glasses as and when needed.
• Ensure the timely delivery of food/beverage orders.
• Complete opening and closing side work.
• Ensuring side stations are stocked and cleaned. Regular checks.
• Assisting in cleaning up of spills and ensuring table cleanliness at all times.
• Complete housekeeping functions where necessary (ie. cleaning, sweeping, mopping, emptying trash and etc.)
• Handling of customers' queries in a friendly and professional manner.
• Facilitating and assisting Service Leader in any other requirements.

JOB REQUIREMENTS

• Fluent in spoken and written English.
• Minimum 1 year’ experience in restaurant service/ F&B industry, experience as a barista will be a plus.
• Basic certification in restaurant service is desirable. A combination of practical experience and education will be considered.
• Outstanding Customer Service, focused and oriented.
• Full time flexible hours are required (able to work days, nights, weekends, holidays).
• Strong communication skills with the ability to promote sales and resolve conflict.
• Positive, Cheerful, Energetic, Fun and Friendly.

Responsibilities:

1. Responsible on relationships and customer service-oriented with

excellent interpersonal skills

2. Responsible on relationships building and researching the market

and related products

3. Maintain relationships with travel agents & corporate client by

providing support, information and guidance.

4. Customer Service ensuring customer satisfaction with a product or

service.

5. Prepare reports by collecting and summarizing information.

6. Responding to incoming email and phone enquiries by travel agents

7. Responding to Ticketing/reservation/E-commerce Sales and

administrative routine portfolio matter

8. Co-ordinate the distribution of quality marketing and promotional

collateral and material

Requirements:

Singaporean or PR status

Diploma or Degree holder

Excellent communication and customer service skills.

Verbal and written communication in English and Mandarin

Self-motivation and team player

Pleasant and outgoing personality

Immediate starters preferred.

Job Type: Full Time

Gross salary: SGD 2800 to SGD 3000

The scope of work for an Teaching Aid Specialist typically includes the following aspects:

1. Course Design and Development: Assist teachers in designing and developing course content, lesson plans, and teaching materials to ensure courses meet educational goals and student needs.

2. Instructional Technology Support: Provide technical support to help teachers and students use educational software, online learning platforms, and other digital tools.

3. Student Support Services: Offer tutoring, Q&A sessions, and academic support to help students overcome learning difficulties and improve their learning outcomes.

4. Assessment and Feedback: Participate in the assessment of student learning outcomes, collect and analyze feedback, and help improve teaching methods and materials.

5. Teacher Training: Provide professional development training for teachers, introducing new teaching methods, technologies, and tools to enhance their teaching abilities.

6. Educational Research: Participate in educational research projects, analyze educational data, evaluate teaching effectiveness, and explore and promote best practices.

7. Administrative and Coordination Tasks: Manage and coordinate instructional resources, schedule courses, and handle administrative matters related to teaching.

These tasks aim to improve teaching quality and promote student learning and development.

Job Description

• Responsible for the full spectrum of mechanical and technical operations of the building
• Lead and supervise the Maintenance Team and Term Contractors to deliver high quality standards for building maintenance
• Conducts routine inspection of all offices, guest rooms and public areas to ensure facilities are in good condition and corrective actions are taken accordingly
• Recommends to Management on ad-hoc required improvement projects from time to time
• Manages projects and implements preventive maintenance programmes to ensure the company facilities are well-cared for and adequate to support the company's business operations
• Ensures the building safety is in compliance with all regulations set by the local authorities and conducts investigations for non-compliance and develops corrective actions/plans
• Conduct training, drills and exercises in fire safety and ensures that fire safety requirements set by SCDF are fulfilled
• Responsible for budgetary controls and manages costs effectively for all maintenance works
• Undertake any building related duties that may arise from time to time

Requirements

• At least a Diploma in Mechanical and Electrical Engineering or Facility Management
• Minimum 5 years M&E experience in a similar capacity, preferably in hotel, serviced apartment, or office environment
• Fire Safety Manager Certificate or LEW Certificate will be an advantage. Successful candidate without these qualifications but with the required work experience will be sent for Fire Safety Manager Course.
• Strong leadership skills to manage working teams
• Good communication and report-writing skills
• Good project management and budgetary planning skills

Job Description:

1. Assist in the development and updating of School Care manuals.
2. Gather feedback and conduct research and development on course/training curriculum based on training assignments.
3. Provide professional support and training to fellow team members.
4. Collaborate with the school head to identify, source, and implement programs, projects, and activities, such as holiday workshops.
5. Monitor and manage student dropout rates, waiting lists, intakes, and studio facilities while staying informed about industry developments.
6. Attend all meetings and seminars as required.
7. Address operational personnel issues related to School Care curriculum.
8. Conduct Data Analysis (DAs) as necessary.
9. Offer advice and consultations to parents and students regarding Student Care issues.
10. Continuously gather feedback and conduct research and development on course/training curriculum based on training assignments.

Other Responsibilities:

1. Experience: Prior experience in teaching or caring for children in an educational setting is preferred.
2. Language Skills: Proficiency in English. Proficiency in additional languages, such as Mandarin, Malay, or Tamil, is advantageous.
3. Passion: Display a genuine passion for working with children and promoting their holistic development.
4. Communication: Excellent communication skills in both written and spoken English. Ability to communicate effectively with students, parents, and colleagues.
5. Patience: Demonstrate patience and empathy when dealing with children of different ages and needs.
6. Team Player: Work effectively in a collaborative team environment, supporting colleagues and sharing responsibilities.

● Oversee day-to-day operations of the clinics

● Lead a team of administrative staff and optometrists to ensure that all the clinics’ daily operational activities run smoothly

● Coordinate and communicate between the management team, clinic staff and patients

● Oversee the assignment of tasks and manpower distribution of clinic staff

● Planning of employees’ development and training program

● Involvement in the recruitment process of clinic staff

● Evaluate, develop and implement new protocols in discussion with the management team to enhance patient care, optimize clinic operations and improve staff performance

● Performing staff reviews together with the management team to help employees achieve individual as well as organizational goals

● Supervise and manage clinics’ billing processes, financial documents, purchases, inventory, as well as maintenance of clinic equipment.

● Overseeing and supporting the teams at the various clinics with regards to administrative issues such as Medisave/insurance claims, financial counselling, payment issues or difficult patient situations

● Oversee the management of front desk counter for patient registration/appointment schedule/inventory for the clinic

● Setting up of new clinics and ensuring that procedures and policies are in keeping with regulatory authority requirements