Total 46,476 Customer Service job vacancies in Singapore

SIX operates the infrastructure underpinning the Swiss financial sector and offers a comprehensive range of services around the world in the fields of securities trading and settlement, financial information and payment transactions.

We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides. If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so impactful, apply now for the position of Customer Support agent (APAC).

Job Introduction

As Data Monitoring & Customer Communication Specialist you are at the forefront to provide an important service experience to our global customers operating in the financial services industry. As member of a small team located in Singapore, you monitor the SIX financial market data and real time as well as news feed, and ensure our customers are informed about any incidents impacting their data services. In this central position, you work hand in hand with your team colleagues in Switzerland to enable our services 24/5 hours. Close collaboration with various internal stakeholders and external partners and clients is essential.

What You Will Do

• Ensuring internal and external communication about data production incidents and upcoming technical changes

• Monitoring of global market data, real time and news feed as well as related quality management

• Coordinating incidents in close collaboration with IT, internal and external partners

• Preventing, managing and following-up on serious data production issues as well as supervising software and hardware changes that might impact our services

• Collaborating closely with the IT department, relevant internal and external partners, and your team colleagues in Switzerland to provide a seamless customer experience

What You Bring

• Background in a banking environment or IT services with knowledge about financial instruments and/or Incident Management, ideally also customer communication experience

• Experience in data production and processing, and its impact on customers

• Customer and service orientated personality with a very structured, precise, fast and responsible working attitude

• Team player with a positive ‘can-do’ attitude who enjoys collaborating and building sustainable relationships with various departments and stakeholders

• Excellent written and spoken English, further languages are an advantage

Job Descriptions:.

• Engage as a key team member in the Program Management Office (PMO) under the HR Digital Transformation initiative.
• Project governance: Assist in implementing project management methodologies, standards, and best practices to ensure consistency and alignment across projects.
• Project portfolio management: Assist the PMO Lead who will oversee the organization's project portfolio, including project selection, prioritization, and resource allocation to ensure projects are aligned with strategic objectives.
• Project planning and control: Assisting project managers in developing project plans, defining project scope, estimating resources and timelines, and monitoring project progress to ensure projects are delivered on time and within budget.
• Risk management: Assist in managing project risks to minimize potential negative impacts on project outcomes.
• Resource management: Coordinating and optimizing the allocation of resources, including personnel, equipment, and budget, across projects to ensure efficient and effective utilization.
• Reporting and communication: Providing regular project status updates, performance metrics, and other relevant information to stakeholders, including senior management, to facilitate decision-making and ensure transparency.
• Quality management: Establishing and implementing quality assurance processes, standards, and metrics to ensure project deliverables meet the required quality standards.
• Training and support: Providing training, guidance, and support to project managers and team members on project management methodologies, tools, and techniques.
• Continuous improvement: Identifying opportunities for process improvement, implementing lessons learned from previous projects, and promoting a culture of continuous improvement within the organization

Period:

• Immed to February 2025

Location:

• Raffles Place

Working Hours:

• Monday to Friday, 9am to 6pm

Salary:

• Up to $5,500 (depending on experience)

Job Requirements:

• Minimum 7 years of working experience in managing projects in a similar nature.
• Individuals who display a high level of passion, drive, and commitment to team success.
• This role is well-suited for those who are not only eager to contribute to a team but also thrive in collaborative settings, working towards common goals within a change driven project environment.
• While we are open to a variety of academic backgrounds, we believe the following disciplines provide a solid foundation for this role Business Administration Human Resources Information Technology.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1107390)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

Core Skillset:

Support Enterprise Correspondent Management System (ECMS) Pitney Bowes products -

EngageOne, Designer, Vault, Emessaging, Sagent Service Delivery Windows, IIS, SQL Server, WebLogic, Java J2EE,

1. Technical knowledge on Pitney Bowes products like EngageOne, Designer, Vault, E-messaging, Sagent

2. Technically competent in IIS, WebLogic, Java J2EE

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge of Precisely (product/tool) in a Production Support Environment.

6. Strong SQL, IIS, Windows Java and Websphere

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills

9. Able to work stand alone in recovery and flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like ECMS / e-Statement.

2. Responsible to provide operational support and ensure SLA of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Provide timely updates regarding production status and progress of issue resolution.

9. Perform impact analysis of enhancements/projects that will impact supported systems.

10. Participate in Disaster Recovery and Business Continuity exercises.

11. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

12. Have a quality mind-set with prevention attitude to attain zero defects.

13. Able to support SIT/UAT/PROD/DR deployment, with DevOps

14. Able to support relevant software/platform/database upgrade for the systems.

Core Skillset

Support eStatement suite of applications. Service Delivery. MS SQL, .Net framework, IIS, Java J2EE, Batch scheduling and monitoring, GIT, Devops

1. Technically competent in MS SQL, .Net framework, Java J2EE, Batch scheduling and monitoring Control-M), Unix shell scripting, GIT, Devops,

2. Up to 7+ years of IT experience & 5+ application development/support

3. Last 3 years of relevant experience in banking/financial services industry

4. Strong experience in banking/financial services industry

5. Demonstrable analytical skills with deep knowledge Production Support Environment.

6. Incident, problem, and service Outage management experience is Plus.

7. Good Communication and Articulation Skills

8. Able to work stand alone in recovery and in flexible timing.

Roles/Responsibilities

1. Responsible to provide BAU support for responsible for ensuring system availability and provide Support for eStatement applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG and MY

4. Server Performance, capacity, utilization monitoring and Health monitoring

5. Fine tune applications and systems for high performance and higher volume throughput

6. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

7. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

8. Respond on time to the queries raised by various business units.

9. Provide timely updates regarding production status and progress of issue resolution.

10. Perform impact analysis of enhancements/projects that will impact supported systems.

11. Participate in Disaster Recovery and Business Continuity exercises.

12. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

13. Have a quality mind-set with prevention attitude to attain zero defects.

14. Able to support SIT/UAT/PROD/DR deployment, with DevOps.

15. Able to support relevant software/platform/database upgrade for the systems.

16. Have a quality mind-set with prevention attitude to attain zero defects.

Working days: 5 days
Working hours: 8am - 5.30pm (Mon - Thu), 8am-5pm (Fri)
Salary: $2200 - $3000
Location: Kaki Bukit

Responsibilities:

• Provide support to Sales Managers
• Response to customer’s enquiries, preparation of quotation and tenders for submission
• Provide co-ordination duties, support customers and coordinate with factory for technical matters
• On job training will be provided to understand how to select a control valve
• Other ad hoc duties as assigned by management.

Requirements:

• Proficient in Microsoft office
• Diploma in Engineering (Preferably Mechanical / Mechatronic)

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities:

• Performing all ARRI products troubleshooting and repairs
• Evaluating the performance, condition and quality control of new and used product.
• Provides administrative support on service requisition record maintenance and other necessary processes.
• Handles service-related communications from customers regarding repair appointments, repair status updates, and screens customer calls for technical support information.
• Assists walk-in customers for any service requests.
• Handles product and service orders, invoicing, and daily transactions and scheduling.
• Hotline support for the worldwide ARRI-Service Network by phone and email.
• Participates in the implementation and completion of paperwork for the service departments, including but not limited to estimates, service orders, payment arrangements, and logistics.
• Keeping a clear record of all service cases.
• Perform ad-hoc tasks assigned by the supervisor.

Qualifications, Experience, Knowledge and Skills:

• Minimum Diploma in Electrical Engineering or related studies
• Possess Electrician license preferred
• Minimum of 2-4 years’ experience in servicing and repairing mechanical and electronic equipment.
• Must possess familiarity with digital oscilloscope, meters, and hand tools
• Experience in reading and understanding schematic drawings, soldering using through-hole and surface mount techniques required
• Experience with analogue / digital cameras and lighting will be preferred
• Experience in Film or TV industry will be preferred
• Must be computer literate with detailed working knowledge of Microsoft Office Programs (Word, Excel, Outlook) required
• Self-motivated, determined and willing to work under pressure
• Excellent analytical and problem-solving skills
• Having high attention to details
• English proficiency, both in writing and speaking
• Exceptional Customer Service skills (friendly, courteous and helpful)
• Can handle pressure and able to work unsupervised
• Team player with strong sense of responsibilities
• Willingness to travel domestically and internationally, as necessary, to headquarters and manufacturers, visiting customers, trade shows and set locations

If you are interested in this position, email your latest resume with your last drawn salary, expected salary, notice period, and reason for leaving the previous jobs to [email protected] ,only shortlisted candidates will be contacted.

Tagetik:

Tagetik CCH, SQL Linux, Shell scripting.

Hyperion:

Hyperion Financial Management, Essbase, Hyperion FDQM, SmartView. Windows Batch Scripting.

1. Technically competent in Tagetik CCH, SQL & Hyperion Modules such as Hyperion Essbase, Hyperion Financial Management & FDM, SmartView.

2. Technically competent in Unix/Linux/Windows, MS SQL, JBoss, Batch & Shell scripting.

3. Up to 7+ years of IT experience & 5+ application development/support

4. Last 3 years of relevant experience in banking/financial services industry

5. Strong experience in banking/financial services industry

6. Demonstrable analytical skills with deep knowledge Production Support Environment.

7. Incident, problem, and service Outage management experience is Plus.

8. Good Communication and Articulation Skills.

Roles/Responsibilities

1. Responsible to provide BAU support for ensuring system availability and provide support for applications like Tagetik CCH, Hyperion modules – HFM, FDQM, Essbase

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Perform impact analysis of enhancements/projects that will impact supported systems.

9. Participate in Disaster Recovery and Business Continuity exercises.

10. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

11. Have a quality mind-set with prevention attitude to attain zero defects

12. Able to support SIT/UAT/PROD/DR deployment, with DevOps

13. Able to support relevant software/platform/database upgrade for the systems.

14. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.

Our Client is a leader in the Environmental industry in Singapore. Due to their current expansion plan, they are looking for a Finance Controller to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities

• Manage cash flow, including optimization, forecasting, expense management, debt management, collection, budgeting, consolidation, and P&L forecast.
• Responsible for funds in banks for unexpected expenses, procurement activities and operations.
• Develop risk management/control strategy for the Group and handle monthly group consolidation and results analysis.
• Responsible for implementation of financial strategies, including risk minimization and cost enhancement.
• Oversee and manage financial reports, audits, and tax matters and prepare financial metrics based on P&L.
• Provide ROI analysis for overseas investments and advice on investment decisions.
• Oversee finance team, such as performance management and team bonding.
• Provide leadership and guidance, fostering a culture of improvement and accountability.
• Lead financial projects to optimize production and cash flow.
• Develop and maintain ERP and MIS projects.
• Improve internal controls and ensure compliance with regulations.
• Analys and recommend maximizing returns on excess funds.
• Responsible for financial performance and provide insights and recommendations.
• Maintain good relationships with bankers and liquidity providers.
• Perform ad-hoc duties related to the Company’s business activities.

Requirement

• Min Degree in Finance, Accounting, or a related field or CPA
• Min 5 years of relevant experience in manufacturing industry
• Strong experience in FP&A, internal controls, risk management, and regulatory compliance.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Field Service Engineer (Marine)

Working Location: Boon Lay

Working Days: Monday - Friday

Working Hours: 8:30am - 5:15pm

Basic salary: SGD 3,700 to SGD 5,000 monthly, 13 month, SGD 250 transport allowance

Interested applicants can also send your resume to

WA:+65 8151 4682 (Ms Angel) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Specific Responsibilities

1. Standby support and 24/7 emergency call for customer support.
2. Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
3. Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
4. Generate a service report to customer in a systematic manner.
5. Investigate and handle all customers’ complaints related to product failures.
6. Investigates root causes of failures and recommend solutions.
7. Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
8. Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
9. Develop service training material, ensures all technical and training documents are up-to-date and organized.
10. Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Qualifications / Requirements

1. Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
2. This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
3. Candidates with equivalent professional background will be considered
4. Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

Core Skillset:

Oracle PLSQL Unix/Linux/Solaris Shell Scripting Control-M Moody’s Product (Risk Confidence - RCO & Risk Authority -RAy) knowledge is preferred

1. Technically competent in Oracle PLSQL, shell scripting.

2. Technically competent in Unix/Linux/Windows, Weblogic.

3. Moody’s Product (Risk Confidence - RCO & Risk Authority - RAy) knowledge is preferred.

4. Up to 7+ years of IT experience & 5+ application development/support

5. Last 3 years of relevant experience in banking/financial services industry

6. Strong experience in banking/financial services industry

7. Demonstrable analytical skills with deep knowledge Production Support Environment.

8. Incident, problem, and service Outage management experience is Plus.

9. Good Communication and Articulation Skills.

Roles/Responsibilities

1. Responsible to provide BAU support for ensuring system availability and provide support for FERMAT RCO & RAY applications.

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International

4. Fine tune applications and systems for high performance and higher volume throughput

5. Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.

7. Respond on time to the queries raised by various business units.

8. Perform impact analysis of enhancements/projects that will impact supported systems.

9. Participate in Disaster Recovery and Business Continuity exercises.

10. Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

11. Have a quality mind-set with prevention attitude to attain zero defects

12. Able to support SIT/UAT/PROD/DR deployment, with DevOps

13. Able to support relevant software/platform/database upgrade for the systems.

14. Work with various clusters (Infra, DBA, Network, Data Centre) and coordinate whenever any production issue & Batch recovery.

Are you a hands-on person who is able to make mechanics and electronics work on a higher level and do you have an ambition to travel the world as a service engineer, then you are the person we are looking for.

The company

With innovative design and solutions in the absolute high-end scale of the market, we are dealing within the business of cylinder lubrication systems for 2-stroke engines worldwide. With the foundation of Hans Jensen Lubricators in 1917, we take advantage of our 107 years of experience in order to keep our position in the lead, and to assure our clients always meet the highest quality and service. We currently employ 85 colleagues, our culture is characterized by openness and dialogue combined with an exciting and dynamic environment, where we all bring the customer into focus.

Our customers include ship owning companies, technical management companies and engine makers. Our usual point of contact is technical directors, technical managers, Superintendents and Chief Procurement Officers.

The job

In the beginning of your employment you will travel to our HQ and production in Denmark, where you will undergo in-house training in our products, both theoretical and practical. Here after you will be sent on service visits on vessels around the world.

Your primary tasks will be:

• Service jobs in fields of mechanics and electronics (performing installations etc.).

• Testing existing electrical projects.

• Relevant hands on experience and a show of craftmanship is a must for this position.

• Troubleshooting and repairing internal and external.

• Customer instructions and customer service when you are on board the vessel.

• Overhaul of lubricators.

You have to be prepared on traveling approx. 130 days a year and need to be able to travel on short notice, also on public holidays, to implement service tasks on vessels which are either sailing, in port or in dock.

Your profile

We imagine that you have a background as marine engineer, preferable with sailing, electrical knowledge and mechanical experience. You are used to working according to instructions and diagram-drawings. It will be an advantage if you already have experience in travel work.

You are comfortable with working alone on service jobs, far away from your everyday life, but also manage to take part in team work, when more colleagues are on the same job. You must possess a minimum of 5 years hands-on experience on installation, service job, electrical knowledge, mechanical experience, etc. You have been or used to work in vessel engine room environment and odd hours. You possess a high professional pride and understand that quality and service are essential to make you succeed in your job.

You are fluent in English both in writing and speech.

We offer

An intriguing position in a growing company, where you will have the opportunity to achieve both personal and professional goals. You will be part of a committed team with a high level of professionalism and a team where respect and collaboration are a focus point. We have an informal culture and there is room for an open and honest dialogue. We are always ready to adapt to the requirements and wishes of the customer and the market in which we navigate in general.

Your application

Click on "Apply Now"!

Applications are processed on a rolling basis as soon as possible.

You can read more about our products on our website: www.hjlubricators.com

Job Descriptions

• Maintain cleanliness and hygiene in the dining area, ensuring tables, chairs, and utensils are clean and presentable.
• Provide excellent customer service by greeting and seating customers, taking orders, and addressing any inquiries or concerns.
• Deliver food and beverages to customers in a timely manner, ensuring accuracy and presentation.
• Assist in clearing tables and resetting them for the next customer, maintaining a clean and organized dining environment.
• Collaborate with the kitchen team to ensure smooth communication and coordination between the front-of-house and back-of-house operations.
• Adhere to all company policies and procedures, including health and safety regulations, food handling guidelines, and sanitation practices.
• Support and assist fellow team members when needed, fostering a positive and collaborative work environment.

Job Requirements

• No requirement

Working hours

• 5 days work week, 44 hours

Job Description:

· Attend to feedback and enquiries from members of public received from MCCY QSM channels such as emails, online feedback system, and calls

· Provide interim replies to QSM cases received

· Work closely with relevant policy divisions and other public agencies to resolve issues raised by members of public

· Monitor progress of QSM cases to ensure they are closed within required service standards

· Assist in collating data and providing analysis on QSM cases received by MCCY for quarterly QSM reports

Working Arrangement:

Working Hours:

Mondays to Fridays, 8.30am to 6pm.

Contract Duration: 3 Months (may be extendable)

Location: Near Clarke Quay MRT Station

Salary: $12-13/H

Job Requirements:

- Customer service experience

- Good writing and communication skills

- Proficient computer skills (MS Word, Excel, PowerPoint)

Support project teams in various project phases of projects from planning to delivery. This could entail helping with documentation, minutes, task tracking, etc.

Support the project teams in project related events/meetings, including security clearance and/or project/site clearance for staff and contractors.

Plan, implement, execute and oversee all aspects of an event.

Process purchase orders and perform acceptance, in a timely and accurate manner.

Co-ordinate and work closely with suppliers to ensure timely deliveries of goods and information to internal stakeholders.

Support on related reporting and administrative duties, interface with vendor regarding products and services needed.

Meet project deadlines as assigned. Coordinate and execute meeting logistics and event.

Support new business processes by conducting research as well as drafting credentials and proposals. Participate actively in internal and client meetings, offering knowledgeable observations and suggestions; maintains self-awareness and professionalism to ensure contributions are appropriate.

Maintain self-driven passion and actively develop knowledge of client issues and related industry trends, establish relationships with key opinion leaders, participate in industry networking events and inform team leaders of potential new business opportunities.

Other responsibilities as assigned by superiors.

Working hours 8.30am~5.30pm; Alternate Saturday work 08.30am_12.30pm

Working location : Pioneer and Tuas

Our Client is a Singaporean multinational engineering and technology company.

Job Title: Front Desk Support (Ang Mo Kio), up to 2 years contract, $2000-$2600

Job Scope

- Conduct telemarketing and survey with customers

- Meet personal and company key performance indicators

- Provide quality customer service, and provide prompt follow-up with customers over phone/email

- Listen to customers' needs, seek to understand the root of their issues and the intent of their queries

- Resolve their queries efficiently, offer alternative solution and/or escalate issues promptly

- Submit regular reports to Team Lead and propose new ideas to improve performance

Requirements:

- GCE 'O' levels and above

- Prior experience with outbound calls and front desk management preferred

- Basic proficiency with Excel and Word

- Good verbal and written communication and interpersonal skills

- Able to project a pleasant disposition to customers over the phone

- Organised, self-motivated and resulted-oriented

- Good teamwork, sense of urgency and work well under pressure

Working Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Serve existing high net worth clients from China.

• Manage phone calls, WhatsApp, WeChat, and email queries.

• Communicate with clients in person to understand their needs.

• Complete administrative tasks, such as processing applications, arranging accommodation, and arranging visas.

• Liaise with customers to retrieve personal/corporate details.

• Manage clients and assist with the opening of their bank accounts.

• Handle administrative requests from management.

• Make reservations for restaurants.

Requirements:

• Minimum O levels/SPM/Diploma in accounting/finance.

• Minimum of 3 years of experience in customer service, personal assistance, banking, administration, or relevant fields.

• Experience in the retail industry preferred.

• Ability to understand basic accounting.

• Proficiency in MS Office (Outlook, Word, Excel).

• Excellent customer service skills.

• Meticulous and independent.

• Humble and willing to learn.

• Ability to commence work immediately will be an added advantage.

Highlight:

• Training provided.

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Senior Sales Account Support Specialist to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Senior Sales Account Support Specialist

• Assist Manager in providing outstanding account management for clients.
• Oversee customer activities and asset performance, including new product launches.
• Identify collaborative business opportunities based on market positioning and store performance.
• Ensure prompt response to invoice queries and manage customer accounts within payment terms.
• Work with clients to discover growth prospects, expand product lines, and introduce new brands.
• Present innovative business proposals to modern trade channel clients, including product submissions and marketing strategies.
• Ensure proper execution of in-stock and promotional activities across all clients.
• Monitor promotional results and ensure adherence to trade spending procedures.
• Provide weekly volume forecasts to procurement team for demand-supply alignment.

Requirements:

• Diploma in Business Management / Business Administration, or a related field of study, or equivalent qualifications.
• Minimum of three years of experience in the relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Our client is a MNC company, one of the leading players in the FMCG sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities of Customer Service Officer:

• Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
• Input/Maintain data records using the company’s system for the various customers job orders
• Prepare the various customers’ account summary/statement and manage the invoicing process
• Address/Resolve the various customer concerns effectively and efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Diploma in any field of studies
• Minimum 2 years of relevant working experience in telesales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Key Responsibilities:

• Assist with office duties such as filing, scanning, and organizing documents.
• Manage incoming and outgoing correspondence, including emails and phone calls.
• Record & maintain office supplies inventory and place orders when necessary.
• Manage schedules and ensure timely reminders and follow-ups.

Data Entry and Documentation:

• Enter data accurately into databases and spreadsheets.
• Update and maintain digital and physical records.

Service Job Assistance:

• Provide support to ongoing service task, including training course arrangement, customer enquiry, customer service & excellence, etc
• Assist in organizing Service-related materials and documentation.

Qualification & Experience:

• Strong organizational skills, attention to detail.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks
• Strong interpersonal skills and a positive attitude.
• Adapt to new challenges.
• Prior administrative or office experience is a plus, but not required.
• On-site & 5 days work week
• Contract basis 3-6 months with the option to renew

Responsibilities

· Greet and welcome guests as soon as they arrive

· Answer, screen and forward incoming phone calls

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic and accurate information in-person and via phone/email

· Receive, sort and distribute daily mail/deliveries

· Order front office supplies and keep inventory of stock

· Update calendars and schedule meetings

· Keep updated records of office expenses and costs

Requirements and skills

· Proven work experience as a Receptionist, Front Office Representative or similar role

· Proficiency in Microsoft Office Suite

· Professional attitude and appearance

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitasking and time-management skills, with the ability to prioritize tasks

· Customer service attitude

· Able to work on weekend and public holiday

· Able to work longer hours with prolonged period of standing.

Location: Novena/Clarke Quay

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Ensure that the given KPI are being met based on the project timeline
• Assess work performance of officers and identify areas that need improvement
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected

Requirements:

• Only Singaporean
• Travel in Singapore to do survey
• Must be proficient in Excel to do reports
• At least 2 years of working experience as Team Lead in Call Center environment.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities :

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

 Identifying and qualifying potential prospects, analysing their buying needs, doing

market research and monitoring competitors

 Work with Engineer Specialists to jointly respond to clients’ enquiries

 Coordinate sales activities with accuracy and timeliness.

Job Requirements:

 Have a minimum 3 years experience in client servicing in engineering sales.

 Possess a Diploma preferably in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Summary of Position:

Provides engineering and field support for Fugro Satellite Positioning services and related products.

About the role:

• Tests GNSS equipment and related products received from manufacturers.
• Tests GNSS antenna systems.
• Prepares test setups for monitoring of signal quality.
• Maintains test equipment and tool sets.
• Maintains test documentation.
• Maintains service documentation for all FSP equipment.
• Provides technical support as required.
• Provides field support as required.
• Fault finds / repaired returned failed products from customers.
• Undertakes installation of FSP equipment / systems on customer’s marine / DP vessels.
• Maintains installation documentation.

Key Performance Areas:

Quality Assurance:

• Compliance with all requirements of the company Business Management System

Health, Safety & Environment

• Observes HSE procedures and reports potential hazards to the HSE Manager.

Customer Support:

• Responds in a timely and courteous manner to requests for client service and assistance.

Operations:

• All jobs completed accurately and in a timely manner.

About you:

• At least diploma in Electronic Engineering or similar or two years related experience and/or training or equivalent combination of education and experience.
• Extensive knowledge of RF and Microwave receiver systems.
• Understanding of electronic assembly process
• Understanding of DGPS/GPS systems.
• Must have basic electronic hardware, software and networking awareness.
• Must be able to undertake frequent business travel (at short notice when required).

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

Job Description & Requirements

Job Description

• As a Centre Head or Deputy Centre Head, you will lead a team of pre-school educators in providing quality education, holistic development, and care for the children. You will oversee the management of the KCARE centre, manage the deployment, professional development, and well-being of all staff.

Assistant Supervisor

• At least 1 years of experience managing a Kcare/ preschool
• A Diploma in Early Childhood Care and Education-Leadership (DECCE-L) (or equivalent)

supervisor

• At least 2 years of supervisory experience
• A Diploma in Early Childhood Care and Education-Teaching (DECCE-T) (or equivalent)
• A Diploma in Early Childhood Care and Education – Leadership (DECCE-L) (or equivalent) would be preferred

About The Role

- Provide an integrated continuum of services for clients experiencing Family Violence which includes:

- Casework management and counselling service for clients with medium to high risk Family Violence

concerns

- Intake and risk assessment of cases

- Planning, implementing and evaluating programmes to meet clients’ needs

- Group work ( support and psychoeducation groups )

- Community outreach and community development in combating Family Violence

- Networking and Capacity building initiatives to enhance stakeholder capability in addressing Family

Violence

- Research to build domain-specifi c knowledge in the local context

- Provide supervision to a team of staff

Candidate Requirements

- Degree in Social Work or Counselling

- 6 years of relevant working experience (prior experience in Family Violence Work preferred)

- Experience in supervision

- Strong command of English language and writing skills

- Strong interpersonal skills

- Good team player

Core Competencies:

Ability in attending to and engaging with people, assessment of needs, establishment of intervention plans, working with and linking with various community partners, planning and evaluation of programmes, management and supervision of staff

Preferred achievements / characteristics:

- Diligence, integrity and resilience

- Passion for social work and social justice

Only short-listed candidates will be contacted for an interview.