Total 6,839 Customer Service job vacancies in Tanah Merah, Harbourfront and Marina Bay, North East

Job Details:-

• Duration: 1 Year contract
• Location: Kent Ridge / St James (depending on roster)
• Salary Range: UP $2,900
• Working hours: Mon to Fri 8-5pm/9-6pm (depending on roster)

Job Duties:-

• Provide excellent customer service
• Greet and welcome guests as soon as they arrive at the office and directing them appropriately
• Ensure refreshments is available for guests
• Direct them to the waiting area while waiting for personnel to arrive
• Direct or escort guests or visitors to specific areas
• Notifies company personnel of visitor’s arrival via Teams messenger
• Keeps a safe and clean reception area by complying with procedures, rules, and regulations.
• Replenish and ensure sufficient stocks of stationeries, pantries & sundries items
• Maintaining cleanliness of the storeroom and stationery cupboards
• Liaising with office services like cleaners and maintenance service providers
• Handle all incoming and outgoing correspondence in a professional manner, and routing calls as necessary
• Liaising with courier personnel for any inquiries from stakeholders
• Issuance of new joiner welcome pack
• Locker management
• Collection of letters from mailbox, sorting and distributing mail on a weekly basis
• Courier service coordination (DHL, local courier) / Mailroom support
• Assisting with a variety of administrative tasks
• Perform any ad-hoc duties as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/6849

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Established in January 2011, SINGAPORE FOZL GROUP PTE. LTD. is is a corporate advisory firm licensed by the Accounting and Corporate Regulatory Authority (ACRA).Located at the heart of Singapore's Central Business District in Raffles Place, FOZL assists local and overseas clients in registering companies in Singapore, and provides accounting, annual return filing, tax filing, trademark registration and human resource consulting services.

Job Description:

We are seeking for candidate to join our corporate services team. The candidate will be part of a team and responsible for new/existing client’s queries. The responsibilities shall include but not limited to the following:

Roles and Responsibilities:

• Provide administrative support.
• First point of contact and support to clients.
• Execute the company's operations plan.
• Prepare service related materials and documents.
• Follow up on customer service progress and payment collections.
• Issue Tax Invoice to clients.
• Resolve customer’s enquiries efficiently and escalate problems promptly.
• Any other tasks as assigned.

Job Requirements:

• Minimum Diploma/Degree in Business Management/Business Studies or any other equivalent.
• At least 2 years of working experience in similar role. Fresh graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal, communication skills and able to work independently.
• Strong self-learning ability and strong result driven person in order to meets company's objectives.
• Passion for customer service and a good team player.
• Training will be provided.

Other Information:

• This customer serevice position is not required to make any cold calls or source potential new clients, purely customer service support role.

We regret that only shortlisted candidates will be notified.

Principal accountabilities :

•  Answer telephone, screen and direct calls
•  Take and relay messages
•  Provide information to callers
•  Greet persons entering organization
•  Direct persons to correct Destination-Token Management
•  Deal with queries from the public and customers
•  Ensure knowledge of staff movements in and out of organization
•  Monitor visitor access and maintain security awareness
•  Provide general administrative and clerical support
•  Prepare correspondence and documents and follow up with the courier team. Arrange for courier pickups as required by the operations and sales team.
•  Dealing with incoming emails, faxes, posts, courier and redirecting it to the concerned team.
•  Monitor and maintain office equipment and stationery, maintaining the records of supplies and movement.
•  Maintaining tidy reception area
•  Follow the instructions from supervisor.
•  Attendance Management
•  Consolidation of job resumes received at the branch and redirecting it to HR
•  Deliverables Management
•  Back-up for Service RM / CSE

Assignment of Work: Focus on areas highlighted by supervisor.

Core Competencies : 

• Hard working
• Discipline
• Persuasive
• Proven strengths in courtesy management and coordination

Requisite Skills :

•  Front Office Management
•  Communication

Kindly be informed that only shortlisted candidates will be contacted.

Gomes Divya

Direct line: 66318505 (Ext.405)

EA licence no.: 19C9769

Email: [email protected]

Personal Registration number: R22108982

• Working Days: 5 Days, Monday to Friday
• Working Hours: 8.30am – 6pm
• Location: Bukit Batok, West Region
• Salary: $2,000 - $2,700 (AWS + Medical Benefit + OT if applicable)

Our client is a resourceful and proficient one-stop freight forwarding company with a worldwide network of agencies

Responsibilities:

• Follow up on customer enquiries, agents & complaints
• Arrange trucking, transportation & collection
• Co-ordinate & monitor shipment with carriers and clients
• Process custom permit
• Process booking for shipments with shipping lines/consol & prepare shipping documents
• Ensure all cargoes are send in good condition and if any damage shall revert to customer immediately
• Keep Sales Personnel informed about their bookings
• Assist with billing, input job reference and closing jobs
• Support in all aspect of sales and operational activities
• Other ad-hoc duties as assigned by the supervisor

Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• At least 2 year(s) of relevant experience, preferably in Freight Forwarding / Shipping industry.
• Proficient in MS Office applications, Portnet
• Preferably specializing in Logistics/Supply Chain or equivalent.
• Preferably experienced in shipping systems, such as online booking, declaring custom permit

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Industry: Heavy Vehicle
Location: Senoko
Working Hours: 5.5 Days (Alternate Saturday)
Basic Up $2600 + standby allowance + OT + AWS + VB (around 2 months)

Responsibilities

• Represent the Company in a professional manner, maintaining a positive and empathetic attitude at all times
• Identifying and responding to customers needs by providing accurate information and advice
• Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
• Coordination with internal and external stakeholders like customers, contactors, workshop & etc
• Prepare quotation and raise Work Orders accordingly
• Raise job orders to workshops & contractors
• Liaise with controllers & contractors on service/repair quality and price of work
• Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
• Update the service/repair schedule and vehicle collection with customers
• To perform basic investigation into customers complaints and rectify the problems by coming up with recommendation within guidelines
• Escalate more pressing issues to Supervisors
• Performs ad hoc duties as assigned by Supervisors

Requirements

• Min O Level
• Able to work under pressure, multi-task, prioritize and manage time effectively
• Meticulous and has a good work ethic
• At least 1 year relevant customer service / administrative / support function experience
• MS Office Skills
• Familiar with CRM system advantageous
• Attentive, adaptable and responsible with good communication skills
• Job Reference: L77486WX

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Service Technician

• Salary: $2000 - $3800 ( depend of experience)
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Requirements:

• Minimum Professional Certificate or NiTEC in Electrical & Electronic Engineering / Electrical Engineering
• Experience in repair of forklifts, automobiles, heavy industrial equipment, and knowledge in engines, motors and electrical would be relevant and useful.
• Understand engineering drawing and schematic layout are essential
• Possess Class 3 driving license

Job Description:

• Responsible for outdoor and indoor repair work of all cleaning products.
• Mechanical preventive maintenance - verify mechanical faults, replacement of spare parts and repair.
• Work closely with service technicians for problem solving and coordinating jobs between field service and workshop repairs
• Where there is no outdoor repair, you are required to work within the Company workshop

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Office Location: Novena / Clarke Quay

• Conduct outbound calls & site visit to ensure timely consent collection with HR Manager/HR Professionals
• Reach out to the respondent from selected establishment to participate and in digital survey data transmission
• Explain survey objectives and procedures to respondent on the confidential database to be extracted
• Interpret survey questions to help respondents’ comprehension
• Compile, record, input results and data from interview surveys into the system
• Conduct administrative tracking of the collection progress.
• Ensure that the given KPI are being met based on the project timeline
• Identify and report problems in obtaining valid data

Requirements:

• Nitec/GCE A Level/Diploma holder
• Only Singaporeans might apply
• Prior working experience in Call Centre roles handling HR professionals/manager
• Travel in Singapore to do face-to-face survey
• Proficient in Microsoft Excel
• Familiar with KPI-driven environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Scope of work
- Administrative support to Team and Directors

- Customer Service support (Online, phone call and various applications) Response to enquiry via email, phone call or walk-ins
- Resource administration (inventory + sourcing)
- Quotations & Invoicing via various platforms
- Data Entry and monthly operational reports

- Order processing and arrangement for deliveries

- May need to assist on cashiering at times

- Ad Hoc duties

Requirement

• Proficient in MS Excel, powerpoint and Words
• Customer oriented, Self-organized, Detail, meticulous and careful individuals (Data entry, Errors checking etc), strong work ethic, problem solver and willingness to adapt fast
• Good at organizing things properly
• Good with time management
• Ability to work under pressure and multi-task
• Team player with positive attitude
• Speaks and understand English
• Ability to use PS editing software an advantage
• Basic IT and use of social media would be advantages
• 6 days work week
• Daily Working Hours 9am to 7pm (Off on Sunday)
• Required to work during Public Holidays

Dress Code
- Top Uniforms provided

We are looking for a highly skilled Project Coordinator Cum Application Support Specialist to drive the implementation, support, and optimization of a significant and impactful project

• Join a dynamic team dedicated to supporting critical systems.
• Play a key role in streamlining operations and improving efficiency.
• Competitive salary package.

Responsibilities:

• Serve as the project coordinator for the integration and interfacing aspects of the new project, with a focus on ERP systems.
• Work closely with both internal and external stakeholders to ensure technical specifications are fulfilled and integrated solutions are executed efficiently.
• Provide project administrative support, manage vendors, and collaborate closely with peers and internal stakeholders to meet project requirements and deliverables.
• Integrate or migrate functionalities from legacy systems into the new ERP system.
• Provide timely project updates, Resolve operational issues, conduct regular maintenance and risk management, and escalate matters to maintain the stability and reliability of these applications.
• Assist the project owner in other project-related administrative tasks, such as documentation, and invoice verifications.

Job Requirements:

• Singaporean only.
• Bachelor’s degree in computer science, or related fields.
• Minimum of 3 years of relevant experience in IT project coordination, system/application support, and development.
• Working experience in system integration and migration is highly beneficial.
• Prior experience in .Net framework and Oracle database will be an added advantage.
• Familiarity with SAP, OutSystems, ServiceNow or similar rapid application / low-code development platforms is highly beneficial.
• Experience in Microsoft Sharepoint, CRM platforms (ex. Microsoft Dynamic CRM / Salesforce) will be advantageous.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

• Working Location: Marine Parade (5.5Days) , Bishan (5days) , Orchard (5 Days)
• Working Timing: Mon – Fri (9am-5pm), Only Tue & Fri need to work till 7pm
• Starting Salary: $2,500 -$2,800 (Based on Experience)

About Us:
We are dedicated to providing exceptional Vision Care in a warm and welcoming environment. Our team of skilled professionals is committed to enhancing the vision and overall eye health of our patients. We believe that a positive, fun-loving atmosphere contributes to both staff satisfaction and excellent patient care.

Responsibilities:
Patient Care and Interaction:

• Greet patients with a friendly and professional demeanour, ensuring a positive first impression.
• Assist patients with the completion of necessary forms and paperwork.
  Schedule and confirm patient appointments, handling any necessary rescheduling or follow-up.
• Provide information to patients regarding procedures, treatments, and eye care products.

Clinical Support:

• Prepare examination rooms for patient visits, ensuring cleanliness and readiness.
• Assist ophthalmologists and optometrists with various diagnostic tests and procedures.
• Perform preliminary tests, such as visual acuity tests and ocular pressure measurements, under the supervision of eye care professionals.
• Maintain and sterilize medical equipment and instruments according to clinic protocols.

Administrative Duties:

• Handle billing and private/corporate insurance claims, including verifying insurance information and processing payments.
• Order and stock medical supplies, ensuring adequate inventory levels.
  Manage emails and Whatsapp Hotlines enquiries.

Team Collaboration:

• Work closely with other clinic staff to ensure efficient workflow and patient satisfaction.
• Provide support and assistance to colleagues as needed, fostering a collaborative work environment.
• Able to travel to different branches (Transport fees will be compensated).

Requirements:

• Minimum O-Levels Certification
• With Relevant Experience
• Able to support different outlet when needed
• Proficiency with office software and basic medical equipment.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are looking for an Application Support Engineer to join a Software Solutioning Company delivering FinTech Applications.

• Gain exposure to the latest Web3.0 technologies
• Salary package up to $4,000 + AWS + VB (~2 months bonus)
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2/3 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.

Interested candidates may click on apply or apply via email to [email protected] (indicating Job ID J49091 for faster processing).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Promote the company by providing efficient service to customers through polite and helpful handling of enquiries.

• Attend to all enquiries and requests from phone calls in a professional manner in line with the Company's guidelines and service standards.
• Ensure effective and timely follow-up with customers on their enquiries and requests.
• Manage customers' complaints and feedback with a good closure.
• Create and/or maintain proper customer's information, call, email, and policy retention records in line with the Company's operation guidelines.
• Achieve Key Performance Indicators targets for the individual and assist in the achievement of the overall team targets as prescribed by the Company.
• Ensure confidentiality of data in the manner and to the extent required by the Company.
• Ensure business handled is within scope of authority granted, and in line with the Company's underwriting guidelines, control procedures and service standards.
• Assist in monitoring outstanding premiums and implement the company's credit control policy.
• Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role.
• Undertake any other duties as may be assigned.

Minimum GCE O Level

• Proficient in customer servicing and possesses strong drive for service excellence
• Good communication and writing skills
• Possess a pleasant and cheerful disposition
• Comfortable attending to customers via phone
• Ability to multi-tasks and meet timelines
• Able to adapt changes and work in a fast-paced environment
• Relevant insurance qualifications / certifications is an added advantage

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Service Crew | Full Time | U.P $2800 | Multiple Location

Location
NTU
Paya lebar
Sembawang
Junction 10

Timing:
10.30am-10pm

Service Crew/Cashier
$2100-$2300 (5days)
$2400-$2800 (6 days)

Jobscope:
-Assist in food preparation
-Perform order taking, attend customer’s needs
-Basic housekeeping duties
-Cashiering duties

Interested can WhatsApp me @ 90688875 With the following detail
Full name:
Staying location:
Commitment period:
Job Title:

Nelson phua
Fast Career Recruitment
EA License No: 16C8420 | R23113727

about the company

Our client is a Business school for the world. They provide a wide range of programmes including Master programmes, Executive programs as well as Doctoral programs.

about the job

You will provide quality back-end programmes and administrative and technical support to a group of Faculty, facilitating their teaching and research. Apart from the Faculty, you will also work closely with the students, other internal and external stakeholders.

Key Responsibilities will include

Teaching/Course Coordination

• Course preparation: course website creation, copyright clearance, zoom links set-up
• Course support during class: exercises and simulation preparation, online surveys, class attendance
• Coordination with speakers, tutors, teaching assistants, students, graders, campus teams
• Post-course requirements: exam grades and data reporting, video recordings editing

Office Administration

• Manage multiple complex calendars, schedule meetings
• Provide wide range of support including travel arrangements, expense reports, proofread documents
• Manage personal Faculty websites, update biographies
• New Faculty integration on campus

Conference & Research

• On and off-campus events logistics: travel arrangements, room set-up, accommodation reservation, group activity organization, catering, budget request
• Format research documents: cases, papers, academic articles and books
• Submission and proofread articles according to journal guidelines
• Coordinate travel arrangements for faculty, invited visiting scholars and research assistants

skills and experience required

• Minimum Diploma or an administrative degree
• 2 years of working experience in an administrative support role, preferably in a higher education environment
• Will to learn new systems and industry knowledge, able to work independently in a face-paced environment

If you believe you have the right skills, experience and drive to succeed, please apply now.

EA: 94C3609 / Reg: R1872162 (Consultant in charge - Colleen Wang)

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

• Supervises and controls the quality and operations of the center.
• Provide leadership and guidance to the staff, promoting a welcoming, positive, and supportive environment within the center.

Requirements:

• Diploma and above
• At least 2 years of experience in student care.
• Proficient in content knowledge for homework guidance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Duration: 2 years

Location: Kallang

Working Hours: Monday - Friday 830am to 6pm

Responsibilities:

• Handle and reply to Retailers’ and Regulator’s enquiries accurately and timely
• Contribute and meet the KPI of both personal and team targets
• Conduct and support Retailers for Market Trial
• Work in close collaboration within team and internal departments for UAT and other tasks assigned
• Analyse situation and provide with the best appropriate solution
• Any other duties assigned by the supervisor
• Covers MIMO/GE Exception duties

Requirements:

• Entry Level are welcomed to apply
• Minimum Diploma from a local Polytechnic
• 1-2 years of processing experience will be preferred
• Knowledge in systems (e.g., SAP) will be preferred
• Possess initiative, confidence and the ability to work independently
• Proficient in MS Office applications

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Working Location: Island wide branch; Office at Dhoby Ghaut area
• 5.5 days / 6 Days Working (Bank branches operating hours, may need to work on PH or Sunday according to work schedule)
• Salary: $2100 basic + High Commission (Gross $3k ++ or higher)

Responsibilities:

• Promoting services to clients based on their needs and requirement
• Follow up with customers regarding their application
• Meeting sales target set by company
• Other duties as required by the company

Requirement:

• Relevant experiences

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a provider of high-quality art education and creative programs for children, including engaging holiday art camps.

• Oversee front office operations, manage staff schedules, productivity, and training, and ensure smooth class delivery and event execution.
• Act as the face of the institution, manage client relationships, and provide detailed program information to prospective students.
• Drive sales of art programs, events, and services while managing the studio’s marketing efforts and coordinating collaborations.
• Handle administrative tasks, including staff onboarding, event planning, and ensuring team alignment for efficient daily operations.

Requirements:

• Degree in Business Management/Arts Management or equivalent.
• At least 2 years of Sales/Customer Relationship Management/Operations experience in Education sector.
• Strong ability to manage client relationships and provide excellent customer service.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Summary:

The Legal Support Specialist provides administrative and clerical support to the legal department, ensuring the smooth and efficient functioning of all legal operations. This role involves assisting legal professionals with case management, document preparation, and research, while maintaining high levels of confidentiality and attention to detail.

Key Responsibilities:

Administrative Support:

· Assist with the preparation and filing of legal documents, including contracts, agreements, pleadings, and corporate filings.

· Organize and maintain both physical and electronic legal files, ensuring all documents are up to date and easily accessible.

· Coordinate with internal departments to gather information and documentation required for legal matters.

Case Management:

· Track case status and court dates, ensuring deadlines are met.

· Maintain calendars for legal proceedings, meetings, and hearings.

· Assist in managing legal case files, including case opening and closing procedures.

Document Preparation:

· Draft, proofread, and format legal documents, including correspondence, reports, and contracts.

· Conduct initial review of legal agreements and flag issues for legal counsel’s attention.

Legal Research:

· Conduct legal research on relevant laws, regulations, and precedents as needed.

· Summarize legal findings for internal use.

Client and Vendor Communication:

· Handle routine communication with clients, vendors, and external counsel under supervision.

· Respond to inquiries and requests for information with professionalism and confidentiality.

Compliance Support:

· Assist in monitoring compliance with legal regulations and internal policies.

· Support the legal team in internal audits and regulatory matters.

General Duties:

· Assist in maintaining the legal department’s databases and records management systems.

· Perform other clerical duties such as scheduling meetings, answering phone calls, and processing legal invoices.

Qualifications:

· Bachelor's degree or diploma in legal studies, law, or related field preferred.

· Paralegal certification or relevant training is a plus.

· Minimum of 2 years of experience in a legal support or paralegal role.

· Experience in corporate law, litigation, or contracts administration is desirable.

· Strong understanding of legal terminology and document management.

· Excellent organizational skills and attention to detail.

· Proficiency with legal research tools and databases.

· Familiarity with case management software and Microsoft Office Suite.

· Ability to prioritize tasks, manage time effectively, and work under deadlines.

· Strong communication skills, both verbal and written.

· Ability to handle sensitive information with discretion and confidentiality.

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire and respect every one of our over 120,000 employees. We also provide them with unparalleled growth and development opportunities.

We are currently looking for a Solution Architect (SA) to join our Customer Solution Center (CSC) team based in Singapore.

As part of Global PreSales, the Dell Customer Solution Centers are focused on providing customers with confidence that the proposed solution/architecture will satisfy their specific IT requirements and service level objectives (SLOs).

To learn more about our Customer Solution Centers - Watch This Video

What you’ll achieve

The AMD AI Solutions Architect is primarily responsible for delivering Proofs-of-Concept (POC), Technical Briefings and Architectural Design Sessions to customers and partners on joint Dell and AMD AI solutions that exceed customer expectations and accelerate sales cycles.

This role requires a deep understanding of artificial intelligence technologies including both software and infrastructure, as well as the ability to communicate effectively with both technical and non-technical stakeholders. The ideal candidate will have a proven track record of architecting and delivering successful AI projects, combined with strong problem-solving skills and a passion for innovation.

You will interact with worldwide specialists and customers in all industries from Academia, Life Sciences to Manufacturing and Finance and contribute to Dell’s mission to drive human progress through technology.

You will:

• Act as an ambassador evangelizing the AMD AI Platform and Dell Solutions
• Be a subject matter expert in data center infrastructure for AI including AMD GPUs, DPUs and networking plus Dell servers, HCI platforms and storage.
• Be a subject matter expert in AMD AI software and how to use it in a demo or POC with a customer. Be able to explain the value proposition of AMD technologies for production deployments.
• Be able to demonstrate full-stack solutions that include AMD software and/or Dell ISV partner software using prepared demos/POCs designed for key AI customer use cases.
• Build new AI POCs & Demos to support custom engagements or new software or technologies based on specific customer business objectives/outcomes and technical requirements.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Strong experience in operating systems like Redhat Linux, Ubuntu, Suse and Linux as well as storage concepts around VSAN, NAS, SCSI, RAID, Storage Groups, volumes
• Deep understanding of machine learning, deep learning, natural language processing, computer vision, and other AI technologies.
• Proficiency in programming languages such as Python, Java, or C++, as well as experience with AI frameworks such as TensorFlow or PyTorch
• Strong problem-solving skills and the ability to think critically and analytically.
• Able to solve basic software testing issues without relying on direct support from AMD

Desirable Requirements

• Experience within complex customer environments especially within core Dell technology offerings
• Experience working with AMD hardware and software technologies

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.