Total 2,003 Customer Service job vacancies in Woodlands & Tuas, North West

F&B Services Crew @ East | Company Transport Provided

6days work week, 1 day off on weekday

Working Hours: Shift work (Depends on Schedule)

Salary: $1855 - $2100

Qualification: Min GCE ’O’ level

Experience: 1 year of relevant experience preferred

- To provide service to the members/ guests

- To ensure the proper setup of the tables

- To maintain high standard of personal hygiene at all times

If interested, kindly send your resume to 88109109

EA License No: 21C0626

EA Personal Reg No: R23118433

We are looking for Customer Service Engineer which able to work independently with good working attitude. Computer literate, and have good interpersonal skill, good knowledge in IT services is an advantage

Able to work with other teams. Willing to work shift duties, including weekends and public holidays

Fresh Grads are welcome to apply.

Training will be provided.

Responsibilities

Solve customer problem related to POS, guide thru remote or onsite repair

To perform front-line after sales customer service support

Providing training and necessary support to customers

• Lead and manage daily Service Operations activities.
• Actively coordinate with the Project Coordinator in resolving customer service-related issues to address in a timely manner.
• Timely schedule all service-related jobs and ensure all stakeholders are well informed.
• Establish daily planning, appropriately assign task to service team and track status.

(1) Experienced in F&B operations for at least 2 years.

(2) Independent with initiative.

(3) Maintain daily and monthly reports of outlets.

(4) Preparation of profit/loss statements.

(5) Purchasing of materials if required.

(6) Sourcing for clients to rent stalls.

(7) Daily operations of outlets.

Responsibilities

· Conducts NDT inspection of mechanical parts on jacking system in accordance to procedures and drawings.

· Commission of OTD systems- includes installation / Testing / presenting the systems to owner /surveyors / QA

· Troubleshoots and service the mechanical systems.

· Ensures that the completion of assigned tasks is in accordance to plans and schedules.

Requirements

· PCN level 1 in PAUT, UT, ECT or TOFD

· At least 2-3 years of NDT inspection work experience.

· Possess competent knowledge of shipyard work and offshore & marine products.

· Able to travel and work in an offshore environment.

· Possess good knowledge of Health, Safety and Environment (HSE).

· Able to work in a team.

· Class 3 driving license is an advantage.

Our Address and Working Hours:

Seatrium Offshore Technology Pte.Ltd.

(Pioneer Yard)

50 Gul Road, Singapore 629353

(Islandwide transport provided)

Mon - Thurs: 8am - 5:15pm

Fri : 8am - 4.30 pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Offshore Technology Pte.Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

• Responsible for taking orders and serving food and beverages to guests
• Polite, friendly and well grown
• Verifying the identification and age of any customers who order alcoholic beverages
• Submit food orders to the kitchen staffs
• Ensure customers satisfied with their meal
• Work with kitchen staffs to resolve any complaints and process customer payments

Job description:
- Source for Marine Supply (Technical/ Provisions) for assigned vessels

- Handle enquiries, work with vessels and management to improve procurement process
- Procurement processing such as sourcing of items, negotiating of pricing, improving buying terms while ensuring efficiency
- Resolve any issues that arises in a timely manner
- Ability to work independently and to work under pressure in fast pace environment. - Great interpersonal skills and teamwork

Requirements:
- 1-2 Years experience in Marine industry as a Purchaser preferable
- Experience in offshore preferable

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

The Logistics Coordinator (CSO) is primarily responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer.

Duties & Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated d and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently, and a team player
• Willing to work beyond office hours, such as answering calls

Interested applicant, please send complete resume to [email protected]

The Logistics Coordinator (CSO) is primarily responsible for the order fulfilment process, which includes handling point of sales inquiries, order processing, shipment and delivery of orders to the customer.

Duties & Responsibilities:

• Receiving of job orders and prepare all documents required for submission based on the job information and requirements provided by the customer.
• Updating and entering in all information in the SAP.
• To ensure all customers’ queries are communicated d and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues
• Export process - warehouse picking/packing, booking with carriers, DG packing, fumigation, collection, documentation.
• Import process - clearance from terminal, warehouse receiving, consolidate delivery onboard vessel.
• Communicating with inter-departments, customers, warehouses, carriers, transporters, and 3rd party vendors.
• Ensure daily, weekly, and monthly reports are up-to-date and provided to the Department Head on a timely basis.
• May require to prepare quotation when assigned.
• To perform Data Entry, Job Creation, Billing, General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• GCE ‘O’ Level with minimum 2 years relevant experience
• Demonstrated logistics, warehousing and customer service experience
• Excellent written and oral communication skills
• Strong problem-solving ability
• On-job training will be provided
• Meticulous, able to work independently, and a team player
• Willing to work beyond office hours, such as answering calls

Interested applicant, please send complete resume to [email protected]

Roles and Responsibilities:

• Diagnose and troubleshoot compressors received at the workshop, as preliminary stage before execution of the service.
• Service, overhaul and test all compressor technologies in the company's portfolio, from reciprocating to screw compressors.
• Effectively communicate verbally and in writing with co-workers and when necessary, with customers.
• Recommend preventive measures and provide prompt and effective resolution to technical problems
• Duly maintain proper record for each service job, such filling service, inspection and test reports
• Follow up work orders for each job, maintaining checklist and daily time sheets.
• Work effectively in coordination with other departments in order to ensure a smooth and timely supply of required parts to complete service activities.
• Guarantee proper maintenance of workshop tools and equipment
• Conduct safety assessments of the working environment and to proactively propose improvement to enhance the efficiency of the operations
• Provide technical training for customers and technicians in the team.
• commissioning or commissioning assistance services, inclusive of verification of electrical panel, refrigerant charge adjustment, data recording and analysis
• Troubleshoot and identify potential failures of system and analyze compressor failure through operation data.
• Lift and shift to support customer in removal and reinstallation of compressors on the refrigeration systems

Requirements:

• Minimum of 5 years HVAC field service experience
• Knowledge in air-conditioning, chiller or HVAC systems
• Electrical and basic electronic background is required, must be independently able to troubleshoot and identify electrical control and power line failures.
• Diploma/Degree in Mechanical / Electrical Engineering or equivalent
• Able to work under pressure and in a fast-paced environment.
• Good in planning, organizing, interpersonal skills and able to work independently.
• IT Savvy, proficient in MS Excel and MS Word

Added Advantages:

• Brazing or welding certification
• Safety certifications
• Possess class 3 driving license

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job Scope:
-Develop new customers within the industry vertical and target customers

-Develop, build rapport and nurture long-term partnerships with the target existing accounts and continually expanding the account share

-Organize and participate in regular reviews with the accounts to ensure customer satisfaction and business retention

-Ensure Personal and team sales targets and KPI are met

-Provide rate quotes to customers and potential customers

Requirement

1. Minimum 5 years of relevant working experience, logistic background is preferred
2. Minimum diploma in logistics / supply chain or sales / marketing or any relevant discipline
3. Self-motivated with good interpersonal and communication skill

Location : Jurong East / Changi Airfreight Centre (2 roles)

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Woodlands)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

What you will do:

As Service Sales Engineer IR, you will be part of Industrial Refrigeration Service team to handle sales and technical inquiries from customers by providing front end technical, commercial, and administrative support which will be assisted by the operations team in Singapore.

• Service business performance growth through pro-actively selling (existing and new initiatives)
• Sales Revenue, GM and AR overdue
• Maintain existing customer base and develop new customer base to ensure continuous business growth.
• Customer relationships building and customer satisfaction
• Prepare and follow through of quotation
• Update of installed base, SFDC and Service Max opportunities
• Ensure JCI’s ethics, policies and procedures are followed

How You Will Do It:

• Proactive selling of Labour and Material (L&M), Retrofits, Parts, Preventive Service Agreements (PSA) and new initiatives through schedule and/or drop in visits
• Recommend solutions to customer requirements which will have company’s competitive advantage
• Understand pricing, quotation, technical proposal, clarification & negotiation with factory/vendors during quotation preparation, and budgeting
• Review received order against quotation, comments on T&C’s and book in/hand over of orders.
• Represent the company to customers with professional appearance, maintain consistent communication with customers as well as establish the long-term relationship with them
• Maintain field intelligence and feedback pertinent information on competitor’s activities, product, prices, business performance and develop the necessary business strategies to ensure the company excels.
• Execution of business operation and conduct are to conform to JC Singapore policies.
• Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved at all times.
• Perform any other duties from time to time, whether ad-hoc or otherwise, as assigned by your superior.

What We Look For:

• Engineering Degree onwards or equivalent (Mechanical, Electrical, Chemical or Process)
• 3 years and above experience in Chemical, Petrochemical, F&B, HVAC/Refrigeration or similar industries
• Good communication, analytical, organizing & relationship management skills
• Industrial & Process Refrigeration products, systems or maintenance knowledge
• Budgeting & forecasting
• Must be a proactive team player
• Good communication skill in English

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Description

• Provide security and admin support to the department
• Monitoring company drivers’ live location through our dedicated system
• Preparing and processing documentation, arranging requests, answering calls and handling basic paperwork
• Any ad-hoc duties as assigned

Requirements

• Minimum secondary education
• Basic computer skills
• Reliable, strong work ethics and positive working attitude
• Prior work experience in the security industry is preferred

Be a part of our diverse family at Hai Leck, embracing each other as you discover your unique career potential and find your perfect fit with us. We are committed to unlocking your potential and guiding you to success. Our employees are valued down to their skills, and we are committed to training them and expanding their knowledge.

We would be pleased to welcome you at our family in Hai Leck if you are a suitable member.

Email us at [email protected] now!

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Main Job Function: Responsibilities:

• Planing of Aftersales services and customer coordination
• Assisting at Installation, commissioning, repair and preventive maintenance of Compressed Air systems
• Conduct on-site training to customers.
• Service Report Management,
• Spare Parts Ordering & Processing for jobs and stock
• Organizing goods for projects and coordinating Deliveries when required
• Prepare quotations for service jobs and follow up.
• Warranty handling

Pre-requisites:

· Advance Diploma in Mechatronic/Mechanical/Electrical Engineering

· Able to work independently with good analytical, communication and interpersonal skills.

· Willing to travel in Asia region for After-Market Support and training when required

· Team player who is self-motivated

· Knowledge on Screw & Piston compressors preferred Both Oil Lubricated and Oilfree

· Class 3 driving license with car would be added advantage.

· Able to speak and write good English

· Able to speak in Chinese (Mandarin) will be of advantage

· Knowledge of using computer for communication and use in controller repairs

· Technical knowledge with related to Air compressors/machinery & parts

· Over 2 years work experience in similar work environment would be an added advantage

Interested applicant, please email in with a detailed resume with photograph and stating expected salary to:

Nalin Amunugama

General Manager BOGE Asia Pacific

Email: [email protected]

Position Overview

Science Centre Singapore is dedicated to the promotion of interest, learning and creativity in science & technology through imaginative and enjoyable experiences, and to contribute to the nation's development of its human resource.

We are looking for a dynamic candidate to join Gallery Exhibitions department as a Technician to ensure that all the exhibits are operational to the highest level for the enjoyment of our visitors.

Essential Job Functions

As a technician, you will look after the maintenance and proper functioning of the exhibits in the Centre. You are required to carry out periodic maintenance, troubleshoot and resolve electromechanical and computer-related faults that might arise with exhibits, in the Science Centre and KidsStop on a rotational schedule with the rest of the Exhibit Maintenance team.

Requirements

The candidate should have good knowledge in Mechatronics/Electronics. He should be proficient in the use of simple test equipment in exhibit troubleshooting work and have at least 2 years of work experience in maintaining and servicing electronic, electro-mechanical equipment. Good knowledge of computer hardware and programming systems would be an advantage.

Rotating 5-day work shifts is a requirement, while duties on weekends and public holidays will be scheduled as and when required.

Other Skills/Abilities

The ability to handle basic equipment and tools would be useful in carrying out the duties. Having a strong interest in taking apart or fixing things is preferred. Value qualities such as being professional, having initiative, passion and quality service in all aspects of interaction with both internal and external customers would make this role more enjoyable.

Only shortlisted candidates will be notified.

Responsibilities

• Plan, execute and manage all transportation processes including incoming and outgoing shipments.
• Prepare and arrange of import, export and LCL shipment documentations and custom clearance.
• Update and maintain warehouse inventories to ensure accurate inventory management of Goods in the warehouse.
• Work closely with Warehouse to ensure all services rendered to customer are captured for billing on time and accurately.
• Prepare and maintain accurate invoices to customers with an agreed billing agreement.
• Assist operation and administrative duties.

Requirements

• Minimum GCE “O” level or equivalent
• Prior experience in customer service or a related role is preferred
• Display empathy and patience when dealing with customers
• Good telephone etiquette and communication skills
• Positive attitude, multi-tasker and a team-oriented mindset working with minimal supervision is essential

Customer Service Specialist (6 months fixed term)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Customer Service Specialist is responsible for handling all customers’ requests and support service team in responding to maintenance services, repair work to meet and exceed customers’ expectation.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Candidates without prior working experience are welcome as on-the-job training will be provided.
• This is a 6 months contract role (subject to conversion depend on headcount)

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.

· Be a first point of contact for customers and engineers, answering telephone calls and emails

· Take information from Engineer's reports to create invoices to send to customers

· Stock optimizing with help of Service Manager

· Track parts ordered to ensure these are delivered in a timely manner

· Follow-up with customers to ensure estimates have been received and to take further instructions

· Invoice for service and repair work within an agreed timeframe of job completion

· Liaise with customers to ensure they are kept up-to-date with the progress of their service job

· Identify new service and maintenance opportunities and promote these to potential customers

· Order parts required from suppliers to ensure adequate van stock and to complete scheduled jobs

· Resolve problems pertaining to customer orders.

· Coordinate with sales and other appropriate departments in processing orders.

· Ensure timely delivery of orders.

· Interact with Accounts Receivables team regarding payments.

· Maintain and update customers’ database

· Support the Technical Advisor and step in in case of his absence.

JOB SPECIFICATION:

Qualification:

Professional Certificate / NiTEC / Diploma / Advanced / Higher / Graduate Diploma

Experience:

Fresh graduates / Related experience in sales

Skills:

Microsoft excel

Other Requirement:

1. Team Player

2. Possess good interpersonal & communicative skills

3. Pleasant personality and self motivated

MAIN JOB DESCRIPTION:

1. Responding to sales enquires, prepare sales quotations and support sales activities (eg. cold call) for Sales team.

2. Supporting Sales Team with documentation and requirements pertaining to Sales tender/RFQ

3. Liaise with Suppliers and / or Vendors to obtain prices and lead-time.

4. Follow up with customers on quotes sent / customer orders and request

5. Tracking of inbound enquires and monitoring their progress

6. Update customer inventory report if required by customer

7. Receive customer forecast and plan for buffer inventory

8. Receive customer PO and generate sales order /delivery order /invoice

9. Handle customers documents for export shipment etc. issue billing, packing list and shipping invoice

10. Ensure timely delivery of goods

11. Liaise and coordinate with logistics for goods picking, packing and labelling

12. Maintain proper documents filling and house keeping

13. Other adhoc duties as and when assigned

Job Description

• Attend to customer at frontline and all phone call received - 30%
• Create quotations for all customer's repairs and advise them accordingly-30%
• Translate customer-reported problems to actionable work orders for technicians to complete-15%
• Ensure work provided addresses the concern raised/required by customers - 10%
• Invoice and collect payment from customers for service rendered - 5%
• Maintain customer records and enter data into computer databases - 10%

Requirements

• Provides simplified and quality services to all customers professionally.
• Work as a team closely to fill up any possible service gaps.
• Embrace self responsibilities for all customers and strive for continuous imptovement.
• Demonstrate professionalism, integrity and independency at work.
• Ability to react accordingly to work contingencies and requirements.

Qualification

• Secondary School
• 1 year and above experience
• Ability to communicate in Malay, Indian or local dialects

Candidate must be travel toTuas

Salary $2800-$3500

• Repairing of TV, Fridges and Washing Machine.
• Possess a Class 3 Driving license is a plus point as will be driving to customer's place for repairs and servicing.
• Can handle Mandarin and English speaking customer.
• At least 1 Year(s) of working experience in the related field is required for this position.

Salary: Up to $3,300 + AWS + VB

Working Hours: 5.25 days work (alt Sat)

Working Location: Senoko

(Company transport provided at Admiralty MRT Station)

Job Scope:

• Handle and resolve customers' enquiries/complaints in a timely manner
• Raise work orders and prepare quotations
• Liaise with stakeholders, customers, and customers on servicing matters
• Update customers on servicing schedule and vehicle collection
• Ad-hoc duties as assigned

Job Requirements:

• At least 1 year of relevant experience
• Proficient in MS Office
• Knowledge in CRM system will be advantageous
• Willing to work overtime when required

Interested candidates, please click APPLY NOW or email your CV over to [email protected]

Please be informed that only shortlisted candidates will be notified

EA Personnel Name: Lim Li Yun, Sherlyn
EA Personnel No: R23118942
EA License No: 15C7752