Total 2,107 Customer Service job vacancies in singapore tanglin road

We’re looking for a Customer Support Associate to join our team in Singapore. This role is a unique opportunity to have an impact on Wise’s mission in helping our customers have a great experience when using Wise.

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to help customers have the best experience possible with our product working across email, phone and chat.

The role will give you the opportunity to:

• Help customers have the best experience possible with our product working across email, phone and chat
• Be flexible working during business hours but sometimes covering an early morning(from 6am), and up to 2 weekend shifts per month
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams while still achieving your KPIs
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work with Empowerment – at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 
• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift 
• Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
• Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

We’re looking for a new Customer Support Regional Lead to lead our APAC Business Customer Support teams!

Your Mission:

Your mission is to lead our Business support teams. As the Regional Lead of CS Operations for APAC, you’ll report directly to the Global Head of Business Customer Support and lead our regional teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM QA and more.

You’ll also join the senior leadership team in Singapore and work to build an exceptional work environment in our regional offices. You'll lead a team that supports any of our global customer base that needs help from our APAC based team while also working closely with our product teams to ensure that the customers in our APAC markets receive world class support. Are you ready?

• Permanent position
• With US GAAP / shared service and handling regional taxes experience added advantage
• Experience in managing complex claim
• Minimum 4 years of related experience

Job Responsibilities

• Perform end to end accounts payable and employee payable process.
• Prepare and manage cash flow forecast and banking interfaces.
• Manage receivables, intercompany reconciliation, fixed assets, bank reconciliation.
• Maintain general ledger accounts, prepare journal entries and balance sheet reconciliation.
• Perform month end close including preparation and analysis of Balance Sheet/ Profit & Loss and financial/ management reports.
• Prepare actuals vs budget travel and entertainment reports.
• Liaise with auditors, tax agents, bankers and other statutory bodies.
• Assist in internal audit, SOX compliance, and external audit activities.
• Liaise with internal stakeholders and external stakeholders on any issue resolutions.
• Provide guidance to employees on policies and procedures.
• Prepare standard operating procedures.
• Drive improvements to streamline processes and enhance controls.
• Other ad-hoc tasks and projects.

Requirements

• Minimum 4 years of related experience
• With US GAAP / shared service and handling regional taxes experience added advantage
• Experience in managing complex claim
• Take initiative to lead changes
  

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

a) 8.30am to 6.00pm (Monday to Friday) and
b) 8.30am to 5.30pm (Monday to Friday), 8.30am to 12.30pm (Alternate Saturday)

Duties:

Outbound Call Associate
• Proactive contact and engage customers to gather critical information through survey, telemarketing activities
• Meet and achieve the individual and company’s key performance indicators
• Acquire a strong knowledge of the products and services, culture and processes
• Provide quality customer service and prompt follow-up to customers over the phone and/or email
• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution
• Resolve customer queries efficiently and escalate issues promptly
• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance
• Other duties as assigned by Team Lead and/or Branch Head
Front Desk Floater – Customer Service Associate
• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.
• Proactive manage all front desk duties over the counter, phone and email
• Identify, profile and tier customers to the types of services that are relevant to their needs
• Ensure smooth customer transactions at all times and provide quality customer services
• Perform administrative duties, manage appointments and register customers
• Prepare room logistics and necessary materials
• Other duties as assigned by Team Lead and/or Branch Head

Requirements:

• Candidate with prior experience in outbound call preferred
• Candidate with prior experience in front desk management preferred
• Basic Computer knowledge (Microsoft Excel and Word)
• Have a pleasant disposition with a positive attitude
• Excellent in customer service delivery
• Organised, self-motivated, and result-oriented individual
• Demonstrate a sense of urgency and work well under pressure as an individual and in a team
• Good verbal & written communication and interpersonal skills
• GCE ‘O’ levels and above

To Apply:

Please submit your LATEST resumes to [email protected] with the following details in MS Word format:

- Position applying for
- Current/Last remuneration
- Expected remuneration
- Notice period

We regret that only shortlisted candidates will be notified.

Lee Keck Ying | EA License No : 06C4642 | EA Reg No : R1877544

Responsibilties:

• Perform site acceptance tests, commissioning and start-up assistance for Low Voltage/Medium Voltage Variable Speed Drives
• Interface with customers on after sales service
• Attend all maintenance related problems on site
• Work closely with sub-contractors to fulfil repair schedule
• Conduct training to enable users or customers optimizing the product performance
• Collate and maintain project pursuit reports for management’s review and action plan

Requirements:

• Degree/Diploma in Electrical Engineering or equivalent with at least 5 years’ service experience in a similar industry
• Sound technical knowledge in LV/MV Variable Speed Drives
• Able to handle 400V/3.3KV/6.6KV/11KV Variable Speed Drive, Switchgear and Transformer
• Familiar with Communication Protocols Ethernet/IP, Modbus and Profibus, etc.
• Independent with good planning and time management skills
• Customer oriented with good attitude
• Ready to travel for business trips

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume.

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• To handle walk-ins and new enquiries on the services provided by the centre
• To handle parents’/students’ enquires on class timings/ services/ etc • To assist with liaising work with parents and students on any changes to schedule
• Planning of student activities/post-exam activities and curriculum
• Ensuring smooth operation of the centre
• Deliver lessons in an engaging and dynamic manner, based on our curriculum and pedagogy
• Develop lesson materials and provide feedback to help students achieve visible improvement in academic results
• Engage students and help them realise their potential
• Teach Primary to Secondary and IB Chinese Subjects

Requirements:

• Degree obtained from Singapore Local Government Universities or Universities of China
• Experience in Managing tuition centre
• Strong in Chinese and language Subjects
• Demonstrate passion in education – committed to nurturing the students and makes effort to continually improve yourself
• Dynamic and confident, with an approachable disposition
• Strong communication (both spoken and written) and interpersonal skills
• Required to work on weekends
• Candidates with prior teaching experience are preferred
• Fluent in Mandarin

1.    To perform Data Analysis and Reporting

• Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
• Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL   
• Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level 
• Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
• Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
• Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
• Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
• Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
• Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
• Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.
• Continuously optimize SQL queries for performance, scalability, and maintainability. 
• Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance dashboards to support Process Automation

• Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
• Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
• Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
• Develop Python scripts to streamline and automate manual data transformation processes. 
• Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
• Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration

• Collaborate and align with central departments/stakeholders to support in achieving sales target
• Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
• Collaborate with project stakeholders to define project scope, objectives, and deliverables.

Responsibilities

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

This position will start off as 18 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with Great Eastern Life.

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;

• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;

• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution

• Provide excellent customer service experience; and

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

• Highlights any potential concerns /risks and proactively shares best risk management practices.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3500

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking, and social media.
• Set up meetings with potential clients and listen to their wishes and concerns.
• Prepare and deliver appropriate presentations on products and services.
• Create frequent reviews and reports with sales and financial data.
• Ensure the availability of stock for sales and demonstrations.
• Participate on behalf of the company in exhibitions or conferences.
• Negotiate/ close deals and handle complaints or objections.
• Collaborate with team members to achieve better results.
• Gather feedback from customers or prospects and share with internal teams.

• At least Diploma in Computer Science/ Information Technology/ Engineering or equivalent.
• Minimum 3 years of experience in Pre-sales / Product Sales.
• Lead generation /Building relationship with the Global & Local customers. Candidate should be comfortable with travelling locally and globally.
• Experience in product IT software sales and have customer in government and stats board would be an added advantage.
• Good communication skills and able to work independently.
• Thorough understanding of marketing and negotiating techniques.
• Fast learner and passion for sales.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.

Job Description

• Create a warm and positive experience for the hotel guests by attending to their needs and requests
• Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
• Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
• Handle lost and found property and items in accordance with the Hotel’s procedures
• Verify the accuracy of cash float before commencement and completion of every shift
• Assist in all official events and functions of the Centre

Requirements

• Minimum GCE ‘O’ levels with good spoken English
• No prior experience is required, training will be provided
• Well-groomed and service-oriented with a passion to serve
• Rotating shifts including weekends and public holidays
• Candidates with more experiences may be considered for Senior role.

· Receptionist duties, e.g., daily mail, answering telephone calls.

· Ensure proper execution of all office administrative tasks.

· Assist HR to prepare simple reports such as interview/recruitment update.

· Send e-mails or call applicants to arrange for interviews.

· Pantry upkeep and replenish supplies, including drinking water.

· Issue Company's phones and SIM cards.

· Office machines upkeep and maintenance.

· Check Starhub monthly billings of employees.

· Check Office staff punch cards, movement & attendance.

· Prepare staff monthly salary attendance sheet for payment.

· Issue Staff Birthday vouchers.

· Check attendance and key in all office staff for AL, MC, NPL, OIL.

· Help to advertise (English papers) for staff and SG when necessary.

· Ordering of office stationery for office and outlet staff.

· Ordering and issuance of all (BW and SG) outlet staff uniforms/ cleaning towels/ apron /caps and check stock.

· Work with L&D Executive to check Outlet staff for Food Hygiene Cert.

· Assist L&D Executive to arrange for FSH training for new outlet staff where necessary.

· Check company vehicles Petrol credit card.

· Manage staff condolence matters.

· Administering Long Service Award.

Job Description:

• Serve as the after-sales on-site service engineer of marine environmental protection equipment and other supporting products, responsible for the boarding overhaul, maintenance, training and other work of EGC system, SCR system, FGSS system and other equipment;
• Be responsible for on-site management of after-sales service, including repair, maintenance, training, spare parts management, user communication, opinion collection, service report writing, etc., and be responsible for the quality of on-site after-sales service.

Requirements

• Proficiency in reading and writing Chinese is essential for communicating with China client
• Diploma and above, major in marine, mechanical, electrical and other related fields;
• Good working knowledge with the use, maintenance and overhaul requirements of marine environmental protection products, such as EGC system, SCR system, FGSS, etc;
• At least 2 years of after-sales service experience of marine equipment;
• Work actively, have a strong sense of responsibility, have strong communication and coordination skills, have good written expression skills and oral expression skills.

As the HR & Admin Support, you will be responsible to assist with Human Resources, Office Managment, and general Operations support. Tasks will be related to HR, Customer Services, Administration and Office Management, and other business support as needed.

This is a great opportunity for the right candidate to gain experience in a fast growing and professional working environment. You will be involved with company operations, and work with a group of passionate, energetic, creative professionals!

Main Responsibilities include:

• Assist the HR team to effectively manage hiring, training, joining procedures, company activities, website, people’s benefits, files management, and more;
• Be responsible for the office management and administration matters;
• Help build and maintain a dynamic and unique company culture;
• Assist the operations and sales with preparing quotations, generate reports, follow up invoices, documentation management, and service ticket coordination;
• Proactively help solve problems;
• Working with other team members to increase value.

Requirements:

• Great coordination & organization skills.
• Strong communication skills and able to work closely with the whole team.
• Proactiveness to solve problems.
• Quick learner.
• Detail and result oriented.
• English proficiency is essential.
• Located in Singapore.

• Ward/ SOC/ Clinic Settings opening
• No Experience welcome
• 5/ 5.5 days work week Opening

Job scope

• Perform admission process
• Answering to patient enquirers
• Assisting with registration
• Other ad- hoc duties

Job Requirements

• Min GCE O/N level and above

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button

* We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *

“ JOBSTUDIO WILL NOT SOLICT ANY MONEY , REQUEST TO USE YOUR BANK ACCOUNT FOR BUSINESS OR REQUEST YOU TO TRANSFER ANY MONIES TO ANY PARTIES , PLEASE BE AWARE OF SCAMS IMPERSONATING JOBSTUDIO AND OUR EMPLOYEES , YOU MAY CALL OUR OFFICE DIRECTLY AT 64221390 FOR VERIFICATION. WE WILL NOT BE LIABLE FOR LOSS ARISING FROM SCAMS.”

JOBSTUDIO Pte Ltd

License No.: 10C4754

Personnel Name: Hoh Mei Ling

Personnel Registration No.: R21103150

Our client is a leading player in the networking solutions industry, with a strong presence in Japan and across the APAC region. With a commitment to excellence and innovation, they deliver cutting-edge network services to their global clientele.

Position Overview:

We are seeking a talented Network Service Engineer fluent in both English and Japanese to join our team. As a Network Service Engineer / Consultant, you will play a key role in defining, implementing, and optimizing network solutions while collaborating with teams in Japan HQ and across the APAC region.

Responsibilities:

• Engage with Japan HQ and customers to define project scope, provide estimates, and promote our network solutions.
• Collaborate with sales teams to propose and promote network services in English and Japanese.
• Drive continuous improvement initiatives to enhance service quality and optimize costs.
• Manage service delivery from order receipt to handover, ensuring seamless implementation.
• Provide second-tier support to resolve network issues and optimize performance.
• Stay updated on new technologies and industry best practices.

Requirements:

• Business level proficiency in English and Japanese (written and spoken).
• Minimum 5 years of hands-on experience as a network engineer (CCNA and above).
• Technical proficiency in LAN, WAN, SD-WAN, and network infrastructure.
• Excellent communication and collaboration skills.
• Experience with network monitoring tools.

Desired Skills and Experience:

• Experience in network service providers or telecom service providers.
• Knowledge of cloud platforms (AWS, Azure) and Windows servers.
• Familiarity with data center networks and layer-1 infrastructure.
• Vendor management skills and business development experience.

Education:

• Diploma/Degree in relevant field or equivalent practical experience.

Benefits:

• Competitive salary package.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.
• Exposure to cutting-edge technologies and industry trends.

If you are passionate about networking and ready to take on new challenges in a fast-paced environment, we encourage you to apply!

To apply, please send us your latest resume, in Word format outlining your relevant experience and qualifications to [email protected]. We look forward hearing from you.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Please note that unfortunately, at this moment, our client is unable to extend support to candidates under the EP, SP, or WP schemes. Thank you for your understanding.

EA Personnel Name: Ong Irene

EA Personnel Registration Number: R1980370

EA License no.: 21C0783

Role purpose

We are looking for an SDM to take responsibility for overseeing the successful delivery of services for a large regional APAC client. This role involves managing a team, coordinating resources, collaborating with various stakeholders to ensure seamless service delivery and to ensure all service level KPIs are met or exceeded.

Role tasks and responsibilities

1. Client Relationship Management:

• Build and nurture strong relationships with clients.
• Conduct regular meetings to understand client needs and expectations.
• Act as the primary point of contact for addressing client concerns and inquiries.

2. Service Delivery Oversight:

• Develop, implement, and optimize service delivery processes and procedures.
• Monitor service performance against established SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
• Identify opportunities for process improvement and efficiency.

3. Team Management:

• Lead and manage a team of service delivery professionals.
• Provide coaching, mentoring, and performance feedback to team members.
• Collaborate with HR for recruitment, onboarding, and training of new team members.

4. Resource Allocation:

• Allocate resources effectively to meet service delivery objectives.
• Work with resource managers and other departments to ensure adequate staffing levels.
• Manage workload distribution among team members.

5. Quality Assurance:

• Implement and oversee quality control measures to ensure service excellence.
• Conduct regular reviews and audits of service delivery processes.
• Develop and maintain quality standards and guidelines.

6. Problem Resolution:

• Address and resolve issues or escalations in a timely manner.
• Collaborate with technical teams and other stakeholders to identify and implement solutions.
• Develop and implement preventive measures to minimize recurring issues.

7. Reporting and Analysis:

• Generate regular reports on service performance, trends, and key metrics.
• Analyze data to identify areas for improvement and provide insights.
• Prepare and present reports to senior management and clients.

8. Continuous Improvement:

• Proactively identify opportunities for process improvement and optimization.
• Implement best practices to enhance service delivery efficiency.
• Foster a culture of continuous improvement within the service delivery team.

9. Contract Management:

• Collaborate with the sales and legal teams to ensure service delivery aligns with contractual obligations.
• Participate in contract negotiations and provide input on service-related terms.
• Monitor contract renewals and changes.

Required:

• A Bachelor's degree in a Business-related field
• At least 4 - 6 years of relevant work experience
• Experience in customer service, leadership or business development
• Advanced computer skills and the ability to learn technology quickly
• Resource planning and budget management experience
• Experience in a Client facing role
• Strong teamwork skills
• Attention to detail

Preferred:

• PMP certification
• Experience in corporate security

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

This position will start off as 12 months contract.

Location:
Great Eastern Office, at Paya Lebar Quarter

Responsibilities:

You will assist to resolve policyholders’ and Financial Representatives’ issues relating to insurance policy.

• Manage walk-in policyholders’ and Financial Representatives’ queries / requests on policy related matters queries/requests (Life and General Insurance) within stipulated time;

• Ensure unresolved issues over the counter are promptly followed up and resolved within stipulated time;

• Assess and manage appeals, feedbacks and minor complaints from policyholders, Financial Representatives and business partners;

• Provide excellent customer service experience;

• Manage customer feedbacks/complaints with a good closure within the operational turnaround time.

• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;

• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks;

• Highlight any potential concerns/risks and proactively shares best risk management practices; and

• Other incidental “ad hoc” duties to ensure smooth functioning of various touchpoints such

as assisting Digital Comms and Call Centre;

• May be rotated amongst the different Service Centres;

• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.

Working Hour:

Mon to Fri, 9am to 6pm

Salary:

$3000-$3800

Thank you!

Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference.

Job Title: Operations Analyst and Service Support

Role: Operations Analyst

Job Requisition Number: JR29719

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Key Skills:

l Excellent written and oral communications

l Organized and methodical

l Strong analytical skills

l Identify and recommend process improvements to improve efficiency and effectiveness

l Ability to derive actionable outcomes from data

Job Objectives

Operation Analyst and Service Support for GIPS Business Units key focus on Resource management, HC / FTE budgeting, seating and space management, audit/compliance support and resource related reporting.

Key Responsibilities

l Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

l Work closely with hiring/line managers to manage the on boarding and off boarding of staff

l Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

l Other improvements and automation initiatives to improve existing process and functions.

l PPM management and reporting

l Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

l Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

l Support other operational resources managing Reporting & Analytics deliverables.

l Manage and support floor logistics.

l Maintain seating plans for GIPS occupied floors.

l End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

l Ensure process documents are organized, updated and maintained on sharepoints or shared folders

l Support with transformation initiatives when required.

l Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

l Proficient in Microsoft Excel with VLOOKUP and running macros

l Familiarity with vendor and invoice management processes

l Proficient in using PowerPoint for creating presentations and reports

l Independent, proactive and self-starter with excellent interpersonal and communication skills.

l Strong analytical and good problem solving skills.

l Ability to work in a fast-paced and team-oriented environment.

l Strong written and oral communication skills

l Organized, methodical and detailed

l Able to multitask and handle multiple priorities

l Able to work independently and in a team

l Dedicated and hardworking with high degree of accountability and integrity

l Good follow up in tracking updates from various parties for closure on a week to week basis.

l Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.

l Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.

l Responsible and takes pride in meeting deadlines.

Desired Skills: (Good to have)

l Experience working on SharePoint Page Design and SharePoint Workflow creation

l Experience creating reports using data dumps/extracts from SharePoint

l Previous work experience in on boarding and off boarding

l Previous work experience in audit, risk and compliance work.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• Salary: Up to S$2200 per month
• Location: Penjuru (Nearest MRT: Jurong East)
• Great learning Opportunities

A leading logistics and delivery company is seeking for a candidate who is passionate in customer service to join the team!

Job Responsibilities:

• Handle emails and calls from customers, vendors and transporters
• Support the sales and operations team to ensure smooth executive of daily activities
• Provide good customer service and ensure satisfaction is delivered
• Understand customers’ problems/ reasons/ pain points and try to resolve the issue
• Process daily orders and assist operations team when required
• Assist in invoicing/ data inputting etc
• Other duties as required

Job Requirements:

• Minimum GCE ‘A’ levels and above
• Good interpersonal and communication skills
• Able to start work immediately or soon
• Able to commit till end June 2024
• Some customer service experience is preferred

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.

• With or without experience dental nurse needed, full training will be provided.
• Knowledge in maintaining dental instruments & equipments and sterilization methods.
• Functional knowledge in computer and Microsoft Office is essential.
• Good customer service skills, communication and people skills.
• A team player who is willing to learn.
• Assist doctors in implant, oral surgery and I-Tero scanner.

Salary range : $1800 - $5000 ( commensurate with experience )

Location : 35, Selegie Road, #01-32/33/34 Parklane Shopping Mall Singapore 188307

Working Day : 5.5 Days

Working Hours : Monday to Friday ( 8:30 a.m. to 5:00 p.m. )

Saturday ( 8:30 a.m. to 3:00 p.m. )

Main Purpose of the Job:

To foster critical thinking, advance student’s knowledge and skills through the teaching of The Lab curriculum. The incumbent is expected to provide an intellectual foundation for students concerning coding/programming. The courses serve students and provide enrichment experiences.

Knowledge and Experience:

• At least 1-2 years of experience teaching kids
• Ability to relate to young people
• Willingness to work evenings and weekends
• Responsible and punctual
• Possesses teamwork skills
• Possesses a reasonable command in Computational Thinking
• Possesses programming skills (i.e. Python, NodeJS, etc)
• Passionate with teaching and educating the future generation
• Able to multi-task well

Detail:

Part-time hours: 10 per week

Job Type: Part-time

Salary: $15.00 - $20.00 per hour

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Job responsibility:

• Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
• Assist in student enrolments (enquiries, assessments, registration, etc.)
• Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
• Record keeping
• Establishing excellent rapport with parents, children and teachers
• Responsible for maintaining brand standards (image and presentation, safety and hygiene)
• Ensuring a positive and nurturing learning environment

Requirements:

• Training will be provided
• Proficient in standard English (required)
• Customer-oriented (required)
• Bilingualism is an advantage
• 5-day work week
• 1 weekend and 1 weekday off
• Able to start work immediately
• Workplace location: 1 Marine Parade Central #13-05, Parkway Centre Singapore 449408

Benefits:

• Salary: $2400
• Progressive salary increment
• 13th-month bonus
• Incentives and rewards
• Personal accident insurance
• Hospitalisation insurance
• Life insurance
• Career advancement, management trainee track included

Important: Please email your resume and recent photograph directly to [email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Job Descriptions

• Ensure the smooth running of Kiosk operations
• Provide excellent customer service and ensure orders accuracy.
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Ensure that all in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Driven and willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working hours

• 5days work week