Total 2,062 Customer Service job vacancies in singapore tanglin road

Responsibilities:

Order Fulfillment

• Prepare and process customers’ purchase orders for finished goods and POSM in line, with the respective markets’ forecasts and adherence to inventory guidelines.

• Liaise with various internal stakeholders for supply and pricing issues, validate sales prices accuracy and to order processing guidelines are respected and adhered, processing in SAP in a timely manner.

• Follow up with 3rd party logistics service providers for issues related to logistics operations / delivery planning and ensure the Post Goods Issues (PGI) and invoices are created in accordance with order fulfillment SOP

• Follow up with 3rd party logistics player on the deliver process, update the customers on expected arrival dates.

• Ensure all orders are delivered and clean Proofs of Deliveries – PODs are received and well archieved.

Customer Services and Logistics Operations

• Plan delivery of all orders as needed, to achieve transport / freight optimization and delivery timelines

• Maintain high level of customer service including advance advice of shipping information, completeness of shipping documentation, prompt response to customer requests and monitoring of the progress of meeting markets’ demands.

• Coordination with the various local parties to meet the relevant requirements for smooth and prompt documentation and operations.

• Monitor the progress and ensure continuity of workflows/processes and co-ordinate with Accounts and other internal departments in line with current procedures.

Continuous Improvement

• Ensure that good internal controls and Supply Chain practices are met in accordance with group policies.

• Continuously analyze the current work processes and documentation and propose improvements.

Requirements:

Candidate will need to correspond with Korea counterparts and customers. Proficiency in Korean is essential.

• Relevant Supply Chain, Customer Service experience gained from companies with organizational complexity and multicultural business environment will be preferred.

• Candidates with Customer Service experience in a Shared Service Centre environment will be preferred.

• Experience with inventory software, MS Office. ERP Software (SD/MM/SAP) will be desirable. • Familiar with the local laws and regulations regarding transportation and foreign trade compliance. .

• Industry experience in Wine & Spirits, FMCG, Consumer or Luxury Goods will be at an advantage.

Responsibilities:

• Technical post-purchasse assistance for both internal and external clients mandated by the business.
• Complete on-site tasks as directed, including:

- Overseeing the commissioning and installation of machinery, carry out instruction for customers.

- Post-purchase servicing duties such as upkeeep, troubleshooting, client education, projects to upgrade current production lines.

• Handle emergency assistance cases and on-call duties from a distance or in person client websites.
• Provide technical assistance to the sales teams.
• Organize service and capital projects for delivery between the company delivery units and clentele.
• Take part in FAT exam as required.
• Take part in the creation of new goods and services.
• Manage service and support sales of maintenance and spare parts, organizing and scheduling of tasks.
• Maintain regular contact with clients.

Requirement:

• Bachelor's or Diploma degree in mechanical, electrical, or robotic systems engineering.
• At least three (3) years of expertise with engineering duties, PLC, and HMI programming in the plywood or the wood processing business.
• Practical installation and troubleshooting experience with adjustable-speed drives and PLC/PC controls in industrial machines.
• Skilled in PC-based control systems, such as Siemens, Allen Bradley, Beckoff, Omron, etc., and PLC Programming.
• Can recognize how electromechanical system works.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Service Crew

• Greeting, seating, and escorting guests to their tables
• Staying attentive to the needs of the guests in the dining area
• Serving food & beverages to guests
• Maintain cleanliness and tidiness in work areas
• Preparation of service duties
• Able to work shift duties.
• Good communication and interpersonal skills.
• Able to work as a team.
• Pleasant personality.
• Some working experience in the related field.

Full Time Staff:

• Staff meal provided
• AWS
• Flexi benefit
• 10 days annual leave
• 5 days work per week (44 hours per week)
• Birthday Leave
• Job rotation within different outlets and career progression opportunity

Overview

The Centre for Research in Child Development (CRCD) was established in 2017 with funding from the Singapore Ministry of Education (MOE). Hosted at the National Institute of Education (NIE), the CRCD conducts studies focusing on factors that influence the course of development from infancy through middle childhood. The Centre is interested in candidates with expertise in one or more of the following areas:

• Testing, measurement, psychometrics

• With applications in quantitative psychology and early childhood

Candidates with appropriate qualifications and relevant research experience are encouraged to apply. We invite applications for the position of Education Research Scientist/Senior Education Research Scientist to join the CRCD. 

Requirements

• PhD in a relevant discipline

• Minimum 2 years of post-PhD experience

• Ability to lead a research team

• Track record in the following areas:

• High-quality publications (please provide samples and information on the quality and impact of your work based on citations and ranking of journal publications)

• Planning and writing research project proposals that are funded through competitive peer-reviewed funding processes

• Independence in research (i.e. sole authorship/senior authorship of high-quality publications and invited presentations at conferences)

• Excellent interpersonal and communication skills (spoken and written English)

• Ability to work with colleagues within a team

Responsibilities

• Collaborate with colleagues to design and implement the centre’s research programme
  Take a leading role in the development of research projects and programmes and in seeking and pursuing appropriate external funding

• Disseminate the outcomes of research in peer-reviewed publications of international standing

• Support CRCD in its efforts to impact practice and policy through research projects and programmes

• Manage and conduct administrative and management tasks associated with research or programme

• Participate in research of strategic importance to CRCD and NIE
  Participate in the wider research and service activities of CRCD and NIE 

Application

Interested applicants should complete and submit the following documents: 

• Cover letter addressing how you meet each of the requirements of this position

• Resume including a list of your qualifications, publications, grants and leadership experience, previous experience and a brief description of your achievements

• Research statement indicating your research expertise, interests, and future directions

• 1 to 3 of your best publications

• Name of at least 3 referees

• Any other documents that demonstrate your qualifications

Closing Date

• Review of applicants will continue until the position is filled.

Other Information

• Queries regarding the position should be directed to lenny@nie.edu.sg.

Note to applicants:

We regret that only shortlisted candidates will be notified via email.

Job Responsibilities:

• Handle full set of Accounts including General Ledger and Accounts Receivable function
• Track, monitor and account for government grants and funds
• Perform monthly reconciliation of sales and payroll record
• Update reports / schedules / projects movement from generated financial reports
• Preparation of quarterly GST report
• Maintain Fixed Assets Register reports by performing monthly generation of depreciation and bond from accounting system
• Assist in other ad hoc work assignments
• Liaise / Coordinate with clients, auditors and internal staff

Job Requirements:

• Degree in Accountancy/ Finance/ Business Administration or equivalent
• Minimum 3 years of relevant experience
• Proficient in MS applications (i.e. Word, Excel, PowerPoint)
• Meticulous and numerically inclined
• Good in communication and interpersonal skills
• Proficient in oral and written in both English and Mandarin
• Pleasant and outgoing personality with the initiative to provide assistance to other colleagues
• Independent, reliable, organized and pays attention to details
• Ability to multitask and have sense of urgency to deliver results in a timely manner
• Knowledge in MYOB and SAP is a must

Exciting news! We are on a growing journey and building a stellar team!

At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with an unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivaled comfort but also leaves a positive impact on the planet.

Customer Service Associates play a crucial role in fostering customer satisfaction and contributing to the overall success of the retail business.

You will be -

• An advocate for Sunnystep products among customers, corporate clients, and retail partners; address their concerns and respond to their inquiries in a prompt manner
• Responsible for addressing inquiries, monitoring complaints, and feedback through various channels of communication
• Engaging with consumers in the product development process by channeling their feedback to the team, addressing product quality issues, and collecting new ideas for product development
• Maintaining and regularly engaging with customer groups on social media and chat channels such as WhatsApp
• Engaging with our online customers regularly with live-streaming activities on various e-commerce and social media platforms
• Sending out newsletters regularly to our customer base; keeping customers informed about new product launches and marketing activities
• Planning and closely working with our retail partners with promotional activities and events
• Organizing regular client engagement and appreciation events, both online and offline, adding value to our customers and keeping them engaged in our community
• Sourcing and sending appreciation gifts to VIPs in our community

We want to speak with you if you are/have –

• Passionate about customer service and experience
• Excellent and positive service attitude
• Hardworking and highly proactive
• Excellence in critical thinking and analytical skills
• Self-motivated, result-oriented, independent, and able to multi-task
• A good team player with excellent interpersonal and communication skills
• Able to work under stress and thrive in a fast-paced environment

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Talent Acquisition Manager, Sheryl Elnar – [email protected].

Job Description: As a High School Lecturer specializing in Media & Student Support Services, you'll have a multifaceted role that includes:

1. Delivering engaging and comprehensive lessons in media studies, covering topics such as journalism, film analysis, digital media production, and more.
2. Providing guidance and support to students in both academic and personal matters, fostering a positive learning environment conducive to student success.
3. Collaborating with colleagues to develop innovative and relevant curriculum materials, incorporating real-world examples and cutting-edge media technologies.
4. Serving as a mentor to students, offering academic advice, career guidance, and encouragement to help them reach their full potential.
5. Assessing student performance through assignments, exams, and projects, and providing constructive feedback to facilitate continuous improvement.
6. Demonstrating proficiency in video production techniques, including filming, editing, and post-production, to enhance teaching materials and student projects.
7. Overseeing media-related projects and student initiatives, ensuring deadlines are met, resources are utilized effectively, and objectives are achieved.

Requirements: To excel in this role, you should possess the following qualifications and skills:

1. Bachelor's or Master's degree in Media Studies, Communication, Education, or a related field. Teaching certification or experience is highly desirable.
2. In-depth knowledge of media theory, principles, and practices, with a passion for staying updated on industry trends and advancements.
3. Excellent communication and interpersonal skills, with the ability to connect with students from diverse backgrounds and effectively convey complex concepts.
4. A compassionate and empathetic approach to student support, with a genuine desire to help students overcome challenges and achieve their goals.
5. Strong organizational skills, with the ability to manage multiple tasks efficiently and meet deadlines in a fast-paced educational environment.
6. Proven ability to work collaboratively with colleagues, administrators, and other stakeholders to enhance the overall learning experience for students.
7. Proficiency in video production techniques, including filming, editing, and post-production software.
8. Experience in managing projects, coordinating resources, and ensuring project goals are achieved within established timelines.

Overview

The Science of Learning in Education Centre (SoLEC) is a young research center with a vision is to become an international leader in Science of Learning in Education research. Hosted at the Office of Education Research (OER) in the National Institute of Education (NIE), the SoLEC conducts research that integrates insights from multiple fields, including neurosciences, cognitive science, psychology, sociology, education and other areas. The Centre is interested in candidates with expertise in one or more of the following areas:

• cognitive neuroscience

• educational neuroscience

Candidates with appropriate qualifications and relevant research experience are encouraged to apply. We invite applications for the position of Education Research Scientist to join the SoLEC. 

Requirements

• PhD in a relevant discipline

• Minimum 2 years of post-PhD experience

• Ability to lead a research team

• Track record in the following areas:

  • High quality publications (please provide samples and information on the quality and impact of your work based on citations and ranking of journal publications)

  • Planning and writing research project proposals that are funded through competitive peer-reviewed funding processes

  • Independence in research (i.e. sole authorship/senior authorship of high-quality publications and invited presentations at conferences)

• Excellent interpersonal and communication skills (spoken and written English)

• Ability to work with colleagues within a team

Responsibilities

• Collaborate with colleagues to design and implement the centre’s research programme

• Take a leading role in the development of research projects and programmes and in seeking and pursuing appropriate external funding

• Disseminate the outcomes of research in peer-reviewed publications of international standing

• Support SoLEC in its efforts to impact practice and policy through research projects and programmes

• Manage and conduct administrative and management tasks associated with research or programme

• Participate in research of strategic importance to SoLEC, OER and NIE
  Participate in the wider research and service activities of SoLEC, OER and NIE 

Application

Interested applicants should complete and submit the following documents: 
•    Cover letter addressing how you meet each of the requirements of this position

•    Resume including a list of your qualifications, publications, grants and leadership experience, previous experience and a brief description of your achievements

•    Research statement indicating your research expertise, interests, and future directions

•    1 to 3 of your best publications

•    Name of at least 3 referees
•    Any other documents that demonstrate your qualifications

Closing Date

Review of applicants will continue until the position is filled.

Other Information

Queries regarding the position should be directed to oerjob@nie.edu.sg

Note to applicants:

We regret that only shortlisted candidates will be notified via email.

· Basic Salary up to S$4200

· Pickup provided in the West Part of Singapore

· Hybrid Work arrangement

· Good career opportunities

A renowned global leader in the Fast-Moving Beauty industry, with Singapore’s distribution center serving the whole Asia Pacific region through multiple distribution channels such as travel retail, local subsidiaries, local and cross border direct distribution and ecommerce is seeking for a suitable candidate to join them as a Customer Service Executive (Order Fulfilment).

Job Responsibilities:

• Handles full spectrum of order fulfilment (e.g. PO/ DO)
• Work closely with internal team and ensure orders are processed and shipped in a timely manner
• Work closely with 3PL to ensure timely picking/packing/labelling and delivery of orders
• Liaise with the supply planning team to ensure optimum product availability in warehouse and order fulfilment
• Issue invoices & other shipping documents to customers
• Provide backup to the team when necessary
• Any other ad hoc projects/ duties as required

Job Requirements:

• Min Diploma/Degree in Logistics, Business or related discipline
• 3 – 5 years of customer service experience, preferably in customer goods or equivalent
• Proficient in Microsoft Office (Word, Excel)
• Knowledge of SAP is advantageous

Interested and suitable candidates, please email your CV in MS Word to

[email protected]

Ammerline Lam Sze Yi

CEI Reg. No.: R1104463

Personal Data Protection

“By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy.

Admin and receptionist at a tuition centre in Parkway Parade.

5 day workweek.

weekdays 230-730pm (Monday, Tuesday off)

weekends

Jobscope

i. pick up calls

ii. sales call

iii. class scheduling

iii. arrange for replacement classes if the students miss a lesson

v. take attendance

vi. send out invoices and update our database

vii. chase for payment

viii. light cleaning duties

ix. ad hoc duties such as helping teachers buy lunch during weekends

x. payroll and company transactions

Responsibilities:

• Responsible for growing service sales within their assigned arket.
• In charge of and in charge of the local Technology Service group, and following Sales and Service activities.
• Organize and oversee the tasks and resources of the local service team.
• Distribution
• Work closely with the sales team in your market area and other regional and international.
• Business units and business lines for services.
• Take part in the creation and execution of the service strategy suitable long-term tactics.
• Provide a service activity report to the line manager and display it at the worldwide meetings of the service teams.
• Able to recognize and seize commecial opportunities: Sales
• Regarding prospects pertaining to services, such as service contracts and spare parts field service agreements, digital service agreements, and organize gatherings with possible clients, etc.
• Establish enduring connections and comprehend the particular requirements of the activities of the clients to effectively maximize.

Requirements:

• Bachelor's degree in Engineering, Business Development, or after-sales service, or equivalent experience.
• Strong customers-focused attitudes and orientations.
• Minimum of five years' experience managing global supply chains administration of the service industry.
• History of success in mechanical engineering, particulary with plywood or would be advantageous to have different wood processing industries.
• Proficient in written and verbal communication.
• Skilled at using Auto-CAD, D 365 (ERP), Microsoft Office.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1.Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

Roles & Responsibilities

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience.

Job Descriptions

• Ensuring that standards are met at all times.
• Assists with the smoothness and efficient service of the outlet.
• Maintains the cleanliness of the restaurant front/back of the house.
• Responsible for handling food and beverage orders and serving guests.
• Possess the knowledge to upsell, wellversed in all aspects of the menu.
• Support the Restaurant Manager in achieving all goals and Key Performance Objectives.

Job Requirements

• Minimum 1 year and above of work experience.
• Hardworking, motivated, serious, team player and passionate about food, beverage and service.
• Able to communicate effectively with all levels of employees.
• Excellent communication skills, a proactive problem solver.
• Positive “can-do” attitude, motivated, and passionate

Job Description:

• Greeting customers and serving customers
• Serving and giving presentations of food & drinks to guests as well as settling bills
• Cleaning and preparing for the operation
• Ensuring that guests are having a great time throughout their dining experience
• Other ad-hoc duties

Job Requirement:

• Able to communicate in English
• Passionate and team-oriented character
• Non-selfish and willing-to-learn attitude
• Experience working in F&B industry is advantageous. *but not mandatory

Roles & Responsibilities

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed. Attention to detail will be crucial to ensure that our guests have an exceptional experience.

Job Descriptions

• Ensuring that standards are met at all times.
• Assists with the smoothness and efficient service of the outlet.
• Maintains the cleanliness of the restaurant front/back of the house.
• Responsible for handling food and beverage orders and serving guests.
• Possess the knowledge to upsell, wellversed in all aspects of the menu.
• Support the Restaurant Manager in achieving all goals and Key Performance Objectives.

Job Requirements

• Minimum 1 year and above of work experience.
• Hardworking, motivated, serious, team player and passionate about food, beverage and service.
• Able to communicate effectively with all levels of employees.
• Excellent communication skills, a proactive problem solver.
• Positive “can-do” attitude, motivated, and passionate

As the largest college in Nanyang Technological University Singapore, the College of Engineering (CoE) which comprises six internationally known engineering schools is home to more than 13,000 students, 400 faculty and 1,400 staff. With its engineering research output ranked amongst the top 15 universities in the world, CoE is a recognised leader in innovation and technology.

Providing effective and efficient administrative and secretariat support to Dean, College of Engineering (DCoE), you will execute the full spectrum of programmes, tasks and activities, which include (but not limited to) appointment/meeting scheduling, documentation, minutes taking, report compilation and event management.

As an integral administrative member at the Dean’s office, you will also lead or be part of the taskforce in the planning, organization, and management of college-level programmes such as visit by the College Advisory Board and College Town Hall. You will also serve as a staff officer to DCoE in the management of documentation and travel arrangement, prioritization of requests, handling of sensitive information, communication management, management reporting, and facilitation of inputs and recommendations for decision-making.

Your key duties included but not limited to the following:

• Manage DCoE’s role-based email account and calendar.

• Manage DCoE’s schedule, appointments, travel arrangements and submission of various claims.

• Support research administration such as research database management and collation of information from internal and external stakeholders.

• Plan, coordinate and prioritize requests and information flow, ensuring seamless organizational communication.

• Coordinate and provide logistic support to college-related events and visits.

• Undertake any other ad-hoc initiatives and assignments undertaken by the Office.

Requirements:

• Degree qualification or equivalent, preferably with relevant working experience in a secretarial role

• Good planning, organizational and problem-solving skills

• Strong interpersonal skills

• Good written and oral communication skills

• Good time management skills

• Flexibility and Adaptability in a fast-paced environment

• IT savvy with good knowledge in Microsoft Office Applications

Job Responsibilities:

• Conduct regular patrols and security checks within the hotel premise and report any suspicious, maintenance and/ or hazardous concerns to the Security Manager
• Provide crowd and traffic control for VIPs and all official events of the Centre
• Investigate and report all allegations of theft, criminal damage and other incidents to the Security Manager
• Prepare Incident Report pertaining to all safety and security related incidents after the necessary actions have been taken
• Manage undesirable behavior in a professional manner, intervene and defuse potential altercations
• Constantly remain updated on fire evacuation procedures, and handle catastrophic situations such as bomb threats and evacuation procedures effectively
• Oversee carpark operations and render assistance where necessary
• Assist Front Desk Office with luggage and transport arrangement duties when required

Job Requirements:

• Minimum 1 year relevant experience
• Matured and positive individual with absolute discretion and confidentiality regarding confidential information
• Ability to maintain a sound sense of judgment in emergency situations
• Holder of a valid security license issued from the Singapore Police Force
• Completed WSQ Security module (Provide Guard and Patrol Services, Handle Security Incidents and Services, Recognise Terrorist Threats)
• Able to commit to rotating shifts including public holidays and weekends.
• Preferable First Aid, CPR & AED certified
• Working Location will be in Orchard area
• 4 days work week with 2 working shifts. (8am to 8pm and 8pm to 8am)
• Fixed OT allowance provded

Please send your resume to [email protected] or contact HR @ 9149 3159 to arrange for an interview.

Main roles:

● Ensure academic records are always updated via timely data maintenance.

● Administer examinations and manage assignment submissions.

● Be the main point of contact with lecturers on module results.

● Assist Academic Board with administrative duties such as sharing of class materials and the administration of module survey.

● Assist front counter duties and the attendance to student enquiries.

● Maintain proper records and filing of student requests and attendance. Supporting roles:

● Manage classroom facilities and setup for classes.

● Hosting both in-person and online classes at the school or on Zoom application.

● Assist lecturers in class preparation and in-class activities.

● Assist course registration or payment collection when needed.

● Conduct pre-counselling when required.

Candidate Outlook:

● Meticulous in managing data and details.

● Effective time management and comfortable with managing datelines.

● Exhibit excellent customer service and communication skills.

● Confident in managing adult learners and overseas students.

● Adaptive to rapid changes due to operation expansion.

General Information:

● Working location: City Hall

● Working hours: 5-days work week, mainly 1pm-10pm Monday to Friday May be required to work on 1 weekend each month, with off in-lieu provided.

Requirements:

● Diploma in any field with preferably min. 2 years of working experience.

● Working experience in academic affairs, customer service or the education industry will be an advantage.

● Proficient in Microsoft and Google applications.

● Fluency in English to liaise with English-speaking students.

Please note that only shortlisted candidates will be contacted.

Job Description:

1. Perform refraction and provide glasses prescription for patients

2. Management of refractive errors in children

3. Use of ophthalmic equipment to perform investigations

4. Maintain good condition of equipment

5. Perform eye screenings

6. Assist clinic admins in medisave/insurance claims

7. To assist the doctor in ensuring the smooth operations of the clinics

Job Requirements:

· Min Diploma or equivalent in Optometry

· Fully registered with Singapore Optometry Optician Board (OOB)

· Pre-registered candidates are welcome

· 1 to 2 years working experience preferred

· Able to work independently and as a team member

· Passionate, friendly, Patient, and cheerful disposition

· Good communication skills

· 5.5 days’ work week

· Working hours: Monday to Friday from 830am to 530pm, Saturday from 830am to 1pm

• Act as the first point of contact for clients with issues concerning their computer systems and equipment.

• Interact with clients via phone, email or chats and provide concise written/verbal instructions.

• Keep track of system issues and adhere to the agreed timeline until an issue is resolved.
• Follow up with clients, ensuring their computer systems are functioning properly after troubleshooting.
• Proficient with Ariba Procurement tool & software.
• Maintain procedural documents and reports.
• Monitor and maintain computer networks and configure operating systems.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn and work with emerging technologies.
• Follow standard procedures to resolve issues by connecting them to relevant internal departments.
• Provide prompt, accurate feedback to customers.
• Ensure proper documentation of all issues.
• Prepare prompt, accurate reports. 
• Document technical knowledge in the knowledge database.
• Train people on how to use different systems.
• Monitor daily performance of technical systems. 
• Help companies deploy new software or hardware systems.

• Good to have DIPLOMA or NITEC with 2-3 Years for Working experience
• Excellent analytical and problem-solving skills.
• Proficient with Ariba Procurement tool & software.
• Well-versed in all Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
• Strong verbal and written communication skills.
• Good interpersonal skills.

#itsupportengineer #ITsupport #ITTechnician

Job Summary:

The service talent's main function is to promote the restaurant and ensure guest satisfaction through developing and maintaining a strong team environment with an emphasis on guest satisfaction and delivery of prompt and courteous service.

Job Responsibilities:

• Provide high-quality customer service to guests
• Serving customers of food and beverage
• Ensure sufficient stocks for daily operations
• Report for duty on time and neatly groomed
• Perform opening and closing duties
• Ensure that workstations are set up before the shift commences
• Have full knowledge of the menu to recommend specific items to guests.
• Maintain cleanliness and housekeeping of work areas

Job Requirements:

• Min. 2 years of service experience is preferred
• Good work ethic and willingness to learn
• Warm and cheerful personality; energetic and highly motivated
• Excellent communication and interpersonal skills
• Fluent in English, any other language is a plus
• Able to work in a team with people from different backgrounds

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies / IPCC Working Group II Technical Support Unit (CIS)
• Coordinate and oversee science-related aspects of the TSU.
• Manage the scientific support for the Working Group II activities and products during the Seventh Assessment cycle.
• Develop and manage processes for scoping, preparation, review, and completion of reports.
• Collaborate closely with Working Group II Co-Chairs and Bureau to shape and guide scientific aspects of assessments.
• Support the development of summary products such as the Summary for Policymakers and Technical Summary, as well as the Synthesis Report.
• Coordinate scientific contributions to Working Group II meetings and sessions.
• Supervise scientific staff in the Working Group II TSUs.
• Maintain communication and collaboration with Heads of Science from other TSUs.

• PhD in climate- or environmental-science related field, preferably in the following fields: climate change impacts, climate adaptation, environmental modelling, socio-economic system analysis; and at least 10 years of work experience in the abovementioned or related fields.
• Scientific publications in refereed journals.
• Experience leading a multi-cultural science team;
• working on international projects;
• scientific report writing and editing.
• Ability to develop, plan and execute complex multi-task workloads.
• Excellent communication and interpersonal skills and capability to interact with international science community.
• Proficient in oral and written English at an academic publication level.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.
• Experience working with UN processes, in particular the IPCC, would be an asset.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centres. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities:

Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. Managing finances and budgets

• Overseeing a range of functions to facilitate the delivery of ops services to the end-users.
• Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews
• Providing accurate and regular reports to the management on performance of the service delivery.
• Analysing client as well as internal processes, and creating strategies for service delivery optimization
• To build and manage a team of maintenance service engineers with competency to match the expectation of the customers.
• Plan and manage the maintenance team who will attend to response within the SLA.
• Be clear of contractual obligations, contracts validity and contracts renewal with client.
• Meet and exceed Financial KPI for the service team.

Skills and Qualifications:

• Service Management
• Salesforce Service Cloud
• Salesforce Marketing Cloud

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law

• Interview customers and print documents
• Handle customers queries
• Explain to customers the terms and conditions of contracts
• Handle english and chinese speaking customers
• Handle customers feedbacks and complaints

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.   

• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc. 

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express
• Installation of customer’s access and in-house applications. 
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.  
• Printer Maintenance  
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.  

• Good to have at least a Professional Certificate/NiTec /Diploma/ Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.
• Good to have min 1-3 years’ experience in Desktop Support
• Able to work in a banking environment and open for shift work in case required. 
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.

• Attend to patients enquiries.
• Scheduling and registering patients for appointments.
• Providing assistance to patients.
• Handle feedbacks and complaints.
• Other duties as assigned by superiors.

Job Requirements:

• Min. GCE 'N' / 'O' Levels and above
• Relevant experience will have an added advantage

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674