Total 781 Customer Service job vacancies in tampines singapore

• Perform inspection, installation, repair, troubleshooting, and maintenance of machinery and equipment.
• Conduct testing and adjustment of equipment to ensure optimal performance and functionality.
• Collaborate with clients to understand their requirements and provide technical support and solutions.
• Prepare and submit detailed service reports to document work performed.
• Maintain a safe and clean work environment, following company policies and procedures.
• Stay updated with industry trends and advancements, continuously improving technical knowledge and skills.
• Provide training and guidance to junior technicians and apprentices as required.
• Travel to customer sites as needed to complete service
• Adhere to company guidelines for quality, health, safety, and environmental standards.
• Perform any other duties assigned by supervisors or management.
• Display professionalism and positive attitude in all aspects of work.
  

• Minimum Diploma in Engineering or related field.
• At least 3 years of experience in a similar service engineer role.
• Strong technical knowledge of machinery and equipment.
• Excellent problem-solving and troubleshooting skills.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Willingness to travel and work in different locations.
• Valid driver's license.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

• Support overall relationship with internal / external customers that lead to constructive and profitable business partnerships through best in class operational performance.
• Develop and optimize service operations on both field and workshop to ensure the lead time, quality and efficiency.
• Measure, communicate and improve key performance indicators, support continuous improvement and best practice share activities.
• Interact with other functions to setup and optimize the cross functional operational processes.
• Deploy a proactive safety culture of zero incidents while promoting and ensuring the completion of safety training and programs.
• Develop and optimize service on both field and workshop to ensure the process standardization, quality and efficiency.
• Attend to customer queries, complaints/feedback pertaining to services, if required
• Act as a liaison between off-site supervisors/technicians and other departments.
• Provide administrative support for Service Technicians’ staff claims and any ad hoc documents. Support service supervisors & technicians in daily operational matters related to their customers.

• Diploma in Business or Engineering
• Relate experience in Services within the industrial equipment industry
• Good knowledge of MS Excel (or any other ERP system). SAP knowledge is a plus.
• Self-motivated and seeking high standards
• Resourcefulness and implementation of action skills.
• Excellent customer relationship management skills.
• Open-minded person with the ability to work within an international team and cross-cultural environment

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational downtime.

As an IT Support Engineer, you will be responsible for the following:-

• Support the project teams in the implementation, installation and configuration of PCs/Workstations O.S., applications and related peripheral devices.
• Provide 1st level on-site IT support to the end-users on a 24x7 rotational shift, from 10 am to 10 pm/ 10 pm to 10 am, including Public Holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to the Tuas checkpoint in the future on a rotational basis.
• Provide findings and timely status updates to the Project Manager on major issues escalated by users.
• Perform daily health checks and inventory checks on the system.
• Experience in installation, configuration, troubleshooting of PC / peripheral devices and application maintenance support will be required.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have a keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Upgrades to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Upgrading our current clients based on their subscription who may need to increase their accounting plan or corporate secretary plan.
• Negotiating with customers to ensure a fair price is applied to the 2 parties
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected.
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager.
• Outreach to our current clients via cold calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Identify product development opportunities through customer feedback and experiences
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience upselling/upgrading services to current customers
• Zendesk and Tableau experience preferred
• Always looking for ways and opportunities to improve the client experience
• Previous experience in a startup/tech company is a plus

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Support Production system, perform enhancement and develop new changes, etc.
• Good technical Skills with Unix scripting, Sql, oracle and production support.
• Knowledge in Java or web technologies, will be preferred.
• Experience in ITIL processes.
• Able to interact and coordinate efficiently with other IT Sections and within Core Application Team itself.
• Prepare/update Technical Specifications and end user system job instructions documents.
• Liaise with external parties pertaining to system collaboration and system testing.
• Observe, maintain and comply with the KPIs, work instructions, guidelines, security controls, audit controls and governance set.
• Ensure quality deliverables, documentation, reporting for work assigned and performed.
• Willingness to work on call support on weekends / public holidays.

The future has many facets: for the courageous, it is opportunity.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams. 

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment.

Specialist Customer Relationship Management
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as a Specialist Customer Relationship Management within the Marketing team.

• Plan and execute initiatives that foster customer excitement, satisfaction, and brand loyalty though customer delight across all digital and physical touchpoints to create a seamless channel integration and a consistently unique brand experience for customers, prospects, and fans.
• Implement and support Customer Relationship Management activities and campaigns to meet all CRM targets and KPIs.
• Support the Sales Funnel Management process by pre-qualifying new leads generated online in close collaboration with sales staff and maintain the CRM system with lead, customer, and vehicle data.
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation.
• Implement and support Customer Relationship Management activities for events, edm blast and managing the inhouse event booking administration tool.
• Coordinate and manage incoming and outgoing enquiries and feedback from customers and leads; partner closely with the Sales, Aftersales and Importer team to ensure a seamless customer experience up to brand standards.
• Conduct data analysis and prepare relevant reports for management such as showroom traffic, leads funnels, sales conversion, test drives etc. 
• Support sales team for every car delivery to ensure the delivery gift items are ordered and stocked up.
• Support in marketing projects & reports by tracking the effectiveness of campaigns.

• Degree in Business, Marketing or Communications, or related fields
• 3 years of relevant experience, preferably in the Automotive / Luxury sector
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce)
• A team player with excellent communication, innovation, and analytical skills
• Self-driven and possess a learning attitude

• Manage and Monitor construction works, program and accomplishment
• Oversee coordination between AE and GC (Approval of RFI’s, RFA’s, submittals, drawings, samples and mock-ups)
• Oversee GC design, planning and coordination works
• Oversee GC QA/QC management and implementation
• Oversee GC Safety and Security Department management and implementation
• Attend the CSA and M&E workshops, coordination meeting to ensure that design, technical and site issues are discussed and resolved accordingly.
• Review and recommend Construction Management Plan (Construction Methods, Planning, Coordination, Quality Control/Assurance, Testing and implementation Plan).
• Review and recommend for approval the EHS plan
• Review and monitor the program, site progress and quality of works
• Review the working programs and mitigation process in the event of delays.
• Routine site walks with QA/QC Team to educate that GC and Packaged Contractors Site and QA/QC Team are aware on the Project Requirement and Specification.
• Routine site walks with GC and Packaged Contractors Safety Team to have a Safe Working Environment
• Weekly Audit on the QA/QC documents and COMPASS implementation.
• Weekly Audit on EHS documents.
• Client PM / Lead PM
• Project Management & Cost Management Team
• AE Design Team (Management Team, Engineers, Qualified Persons for Architectural & Structural-QP)
• AE Site Supervision Team (i.e. Resident Engineers-RE & Registered Technical Officers-RTO)
• GC Management Team (Director, Project Manager, M&E and Construction Managers)
• GC QA/QC, Planning, Contracts, M&E and Construction Teams
• GC Planning, Scheduling and Coordination Team (Managers, Engineers, Planners, Schedulers, Coordinators)
• GC EHS Team (Safety Manager, Safety Officer, Safety Supervisors)
• Packaged Contractors Team (Project Managers, Managers, Engineers & Safety Personnel)
   

At Write Edge, we specialise in providing high-quality English and Writing tuition classes for Primary and Secondary school students in Singapore.

The English enrichment centre was founded in 2014 with a vision to deliver exceptionally effective lessons that help to build a strong foundation in the English language and nurture writing skills in young students.

From just 12 students and 1 branch in Lorong Ah Soo, Singapore, Write Edge has since expanded to 8 physical branches,1 online arm in both Singapore and Malaysia.

With decades of combined teaching, curriculum and education management experience, we’ve got a well-seasoned team at the helm. We work very hard to help our students have the best experience at Write Edge and take great pride in what we do.

Our Vision: To be Singapore's Leading English and Writing Enrichment Specialist

Our Mission: To make the Mastery of English and Writing possible for every student

We are looking for a driven, resourceful, committed, creative and independent individual to join our team! Join a fast-growing SME and have a fruitful, hands-on experience with close mentorship. Your insightful contribution will help to develop, expand and maintain our existing business processes and systems.

Responsibilities:

Office Administrative Matters

• Collate staff or director’s expense claims;
• Provide ad hoc support around office as needed;
• Maintain proper filing system, including data management and file sharing;
• Any other duties assigned, etc
• Conduct market research activities
• Collate and/or compile reports;
• Design simple collaterals with templates given
• Assist with any organisation or government claims, applications

Administration / secretarial support to the organisation

• Ensuring a smooth workflow in the office;
• Ordering of pantry items and stationery or related supplies
• Checking of real estate inventory for Write Edge expansion
• Communicating and liaising within the company and with outside parties;
• Handling of all correspondences;
• Handling of confidential matters/documents;
• Assist to set up new offices or centres
• Arrange courier or moving services whenever required
• Provide assistance to team to maintain meticulous records in Google drive
• Offer support to the leadership team with regards to administrative tasks when required

Administration / secretarial support to Director:

• Assist with screening of resumes of roles interviewed by Director
• Assist with preparation of Appraisal, processes or any projects helmed by director
• Scheduling of meetings, appointments and ad hoc arrangements;
• Taking meeting minutes;
• Organise and schedule internal / external meetings and company townhalls, events;
• Procurement of company-related collaterals and inventory

Skills Required:

• At least Diploma & above or equivalent experience
• Highly proficient in written and spoken English
• Proficient in Microsoft Office
• Enthusiastic, results-oriented and able to work independently
• Tech-savvy (i.e. able to use or able to quickly learn learn how to operate various applications such as Zoom, Mailchimp, Canva, Google Workspace)

Attributes:

• Must be well groomed & possesses pleasant disposition
• Extremely meticulous with good organisational and research skills
• Able to work in fast-paced environment and manage various projects on hand
• Hardworking with high initiative and willing to take on new challenges
• Self-driven, especially under tight deadlines
• Strong interpersonal and communication skills

Reputable Enrichment Brand

LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

Job Responsibility

Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)

Assist in student enrolments (enquiries, assessments, registration, etc.)

Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)

Record keeping

Establishing excellent rapport with parents, children and teachers

Responsible for maintaining brand standards (image and presentation, safety and hygiene)

Ensuring a positive and nurturing learning environment

Requirements:

Training will be provided

Proficient in standard English (required)

Customer-oriented (required)

Bilingualism is an advantage

5-day work week

Able to start work immediately

Location: 3, Tampines Central 1,Tampines Plaza 1 S (529540)

Important: Please email your resume directly to

[email protected]

Please only apply if you meet the requirements.

Only short-listed candidates will be contacted for an interview.

Responsibilities: -

As an Assistant Student Care Mentor, you will be working closely with children (7-12 years old) and make a positive difference in their lives. Your key responsibilities include:

• executing day to day operations in the centre
• ensuring safety and well-being of the children at all times
• assisting lead mentor(s) to provide guidance and supervision of children in their school and other academic assignments
• coaching and testing children for their school spellings
• assisting in the preparation and co-conducting in-house enrichment curriculum with quality
• building a positive and respectful relationship with children
• managing and guiding children to develop positive habits and mannerisms
• executing holiday activities or special events for the children during school holidays
• other related duties as assigned by the Centre Supervisor or Manager

Requirements: -

• Passionate in reaching out and empowering primary school children
• Ability to manage a group of 10 to 15 children using positive management strategies
• Ability to coach or guide children in their academics assignments
• Enjoys working in a high-energy and dynamic environment
• Has good interpersonal skills and is a good team player
• Independent, observant, organised, responsible and takes initiative
• Open to learning new skills and be trained
• Minimum GCE 'O' level
• Some relevant woring experience preferred
• Working hours: 1.30 pm to 6 pm, Mondays to Fridays

Responsibilities: -

As a Lead Student Care Mentor, you will be working closely with children (7 - 12 years old) and make a positive difference in their lives. Your key responsibilities include:

• executing day to day operations in the centre
• ensuring safety and well-being of the children at all times
• providing guidance and supervising children in their school and other academic assignments
• coaching and teasting children for their school spellings
• conducting in-house enrichment curriculum with quality
• building a positive and respectful relationship with the children
• fostering good partnership with parents
• managing and guiding children to develop positive habits and mannerisms
• planning and organsing holiday activities or special events for the children during school holidays
• planning and writing quality enrichment lessons
• other related duties as assigned by the Centre Supervisor or Manager

Requirements: -

• Passionate in reaching out and empowering primary school children
• Ability to manage a group of 10 to 18 children using positive management strategies
• Ability to coach or guide children in their academic assignments
• Enjoy working in a high-energy and dynamic environment
• Has good interpersonal skills and is a good team player
• Independent, observant, organised, responsible and take initiative
• Open to learning new skills and be trained
• Minimum GCE 'O' level
• Some relevant working experience preferred

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Customer Success - Renewals to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on Renewing our current clients based on their subscription
• Reactive and proactive approach to meet monthly KPIs of X amount of cash collected
• Data driven and capacity to prepare reporting on his activities with a specific format agreed with the manager
• Outreach to our current clients via calling and emails. The applicant is expected to do 30-40 calls and or emails a day
• Work with the other sales team and customer success team to ensure client’s satisfaction
• Nurture client relationships through the renewal cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Proactive in gathering customer feedback and experiences and drive towards resolving issues and attaining customer satisfaction
• Ensure a high level of satisfaction of the client

• A minimum of 2 years working with external clients, with a proven track record of servicing products or services to clients (B to B preferred)
• Sales & Customer Support experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• Outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Experience in customer retention of current customers
• Zendesk experience preferred
• Always looking for ways and opportunities to improve the client experience

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

· Position: Assistant Manager (EVENTS)

· Location: Sin Ming

· Working hours: Monday to Friday (8am-5.30pm)

· Salary (commensurate with experience): Up to $5,000 + AWS + HIGH Performance Bonus (2-5 Months)

· Duration: Permanent

· Industry: Transportation (MNC Company)

Main Responsibilities:

· Assist to liaise with events

· To participate in any projects or events organized

· Liaise with vendors and suppliers

· Organizing, Conceptualizing and execution of events.

· Responsible for planning, promoting and ensuring the smooth running of an event schedule

· Responsible to lead and direct an event staff

· Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plan

· Able to support with day to day administrative duties where required

· Any ad-hoc duties as assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

· At least 'N' Level and 2 years of working experience in managing events

· Proficient in Microsoft Office

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Service Manager

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $6,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· To guide and lead day-to-day operations of the service team

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

· Position: Service Engineer

· Location: Tuas (company transport provided)

· Working hours: Monday to Friday (8.30am - 4.30pm)

· Salary (commensurate with experience): Up to $4,000 + OT Payable + AWS + 14 Days Annual Leave + Transport Allowance + Meal Allowance

· Duration: Permanent

· Industry: Equipment & parts distributor (MNC)

Main Responsibilities:

· Product delivery training to distributors and customers

· Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls

· Carry out field services at site in local and ASEAN countries

· Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue

· Furnish warranty claims and quality report to drive quality improvement on our products

· Any other ad-hoc duties assigned

Requirements:

· Minimum Diploma in Engineering with relevant working experience in construction machinery industry

· Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram

· Possess a valid Class 3 Driving License

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.

• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.

• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.

• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.

• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).

• Respond to all technical emergencies raised by NSS Service Desk.

• Provide face to face IT support by appointment at One Stop Tech Lounge.

• Facilitate processing and tracking of other administrative activities.

• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.

• Maintain technical documentation related to configuration of IT/AV equipment and components.

• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience

• Proficient in problem diagnostics and resolution, with the ability to work autonomously

• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications

• Working knowledge on other IT domains, including software, hardware, servers and network operations

• Working knowledge in handling/operations on audio/video equipment and its infrastructure

• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

Requirement

• Team Leadership and Management:
• Supervising and leading a team of support agents.
• Providing guidance, training, and mentorship to team members.
• Setting performance goals and conducting regular performance evaluations.
• Process Improvement:
• Developing and implementing efficient helpdesk processes and workflows.
• Continuously evaluating and improving support procedures to enhance customer satisfaction and resolution times.
• Overseeing the implementation and maintenance of support technologies, such as ticketing systems and knowledge bases.
• Communication:
• Monitoring customer satisfaction and implementing strategies to improve service quality.
• Facilitating communication between the helpdesk team and other departments within the organization.
• Providing regular updates to management on helpdesk performance and key metrics.
• Staying informed about industry best practices and emerging technologies will enhance the helpdesk's capabilities.

Requirement

• Lead the team of helpdesk engineers and provide support.
• Responsible for software and asset management (including asset disposal, commissioning, and decommissioning)
• Resolves issues related to desktop computing, software, and hardware
• Support all end-user BAU activities, such as software upgrades and the installation or uninstallation of approved software.
• Performing break-fix issues on: desktop/laptop, IT peripherals, iPhone/iPad, Windows, MAC OS, Microsoft 365, SharePoint, Mobile Device Management, VPN connectivity-related issues.
• Printer support and installation, basic network connectivity troubleshooting, Zoom telephony.
• Responsible for incident tickets and service requests are constantly acknowledged, prioritized, resolved to the agreed SLA, or ensured to be sent to resolver groups as necessary.
• Incident management for P1 to P4 tickets. Managing users’ communication and broadcast.
• Produce operational documentation and evidence for internal and external audits.
• Oversee, develop and optimize the end-user services processes and procedures to continually adapt to the changing requirements of modern workspace services.
• Continually track hardware and software licensing inventory and consumption.

Job Title

Chinese teacher 中文教师

Occupation

LANGUAGE TEACHER (LANGUAGE SCHOOL)

Job Description & Requirements

Job Description & Requirements

• 吸引力的薪酬 Attractive salary commensurates with work experience
• 良好的职业发展前景 Good career growth prospect
• .温馨的工作环境 Conducive working environment and centrally located

基本要求Basic Requirements

• 有爱心，喜欢和孩子交流 Kind-hearted and love to deal with children
• 喜欢教学工作 Passion for teaching
• 有责任心Strong sense of responsibility
• 师范、中文专业、大专、本科或以上学历、有相应的教学经验 Diploma, Bachelors or Masters degrees

员工福利

• 高级教师（有本地教学至少2年经验）底薪2500-3500+福利补贴
• Senior teachers:SGD 2,500 - SGD 3,500+bonus
• 教师待遇（有教学经验1年）底薪2300起+福利补贴
• Teachers:SGD 2,300+bonus
• 助理老师待遇（可无工作经验）底薪1800-2100+福利补贴（提供员工培训）
• Assistant teacher：SGD 1800-2100+bonus
• 兼职老师:$35/hr-$100/hr Part-time teacher：$35/hr-100/hr
• 全职员工享有年假，表现奖金以及常年加薪
• Full-time employee welfares include paid annual leaves, There will be performance bonus and routine increments to base salary too
• 联系方式

有意者请尽快把简历发至：[email protected]

[email protected]

please send your resumes to:

[email protected]

[email protected]

工作职责

• 按照教材授课
• 上课前需备课
• 批改学生作业
• 审查教材质量

对于高级教师：通过定期的反馈/评论会积极参与更多初级教师的指导，以及课程开发领域的培训。

Job Scope

• Conduct classes based on lesson plans
• Pre-class preparation
• Grading of student's homework
• Perform quality checks on course materials
• For senior teachers: to be actively engaged in the mentoring of more junior teachers as well as in the areas of curriculum development via regular feedback / commentary sessions.

Company Overview

Hua Cheng Education Centre was spearheaded by a team of experienced NIE trained teachers in June 2000. Over the years, we have developed a systematic and challenging curriculum in the learning of Chinese language. It aims at cultivating interest in learning Chinese and at the same time, provides assistance to individual's needs. Through the different teaching methods, the students are aware of the practical usage of the language.

Description

Ultimate Performance (U.P.) has forged a reputation as the world’s foremost body transformation experts, delivering exceptional client results under the mantra "maximum results, minimum time" within our global gyms.

We are currently seeking a Receptionist to support our U.P. Singapore Gym.

This position is available as a full-time role.

Responsibilities

• Familiarise yourself with the company's system software, update appointment calendars.
• Handle large payment transactions.
• Multitasking, e.g. taking orders and making pre/post-workout beverages.

• Amiable and endearing personality.
• Taking initiative and working well independently.
• Warmly welcome clients and attend to potential customers, always ready.
• Keep the reception area neat and tidy at all times.
• Answer incoming calls to address enquiries.

• Handle ad-hoc administrative tasks
• Liaise with suppliers

Salary: $2,300 - $3,200 monthly depending on experience

Job Type: full-time permanent.

Hours: Full-time: Weekdays 12pm to 9pm; Weekends and public holidays 7am to 4pm.

No experience/fresh graduates are welcome.

In your third month of employment with us, you will be entitled to:

• Group hospitalisation insurance
• Annual leave in line with the MOM regulations

Business Profile Description

A unique blend of the Reggio Emilia approach, Multiple Intelligences, and the ‘Habits of Mind™’ defines the pedagogy of Mulberry, one of Global EduHub’s premier preschool education brands. With over ten centres scattered around Singapore and Australia, we combine a strong curriculum, beautiful learning environments, and specially tailored lessons to bring engaging, e ective and awe-inspiring lessons to every child. Mulberry is also the first and only preschool chain in the world to be certified in the use of the ‘Habits of Mind™’ by the USA, and we are an award-winning brand, having won the ‘Best of the Best Preschool Award’ for ‘Best in Promoting Positive Learning’ in 2015. We are also SPARK (Singapore Preschool Accreditation Framework) accredited.

Job Description

• Guide and mentor teachers to raise the standard and performance in the centre
• Build a team with positive morale and highly competitive educators
• Good leadership skills in leading a team to meet company objectives
• Well verse in local regulatory agencies requirement, licensing, health and safety regulations etc
• Work closely with relevant agencies or partner to fulfill requirement
• Prepare and control expenditures
• Maintain a healthy enrolment rates
• Maintaining good relations with parents, business partner, government bodies etc
• Adhere to teaching standards and safety regulations as established by the official sources
• Prepare monthly reports and other relevant documents required by the management

Qualifications

• Degree in Early Childhood Care and Education (ECCE) or Degree in any discipline, with Diploma in Pre-school Education-Leadership (DPL)
• At least 2 years of relevant supervisory experience in a childcare setting including infant care
• Excellent communication and interpersonal skills
• Strong leadership qualities with passion in equipping and inspiring young lives
• Strong knowledge in curriculum and pedagogy

• Position : Customer Service Officer or Executive
• Location : Orchard - Near Somerset MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (commensurate with experience): Up to $4700 + 1 month completion bonus + 14 days annual leave + Medical reimbursement
• Duration : 1 year contract - convertible or renewable
• Industry : Power Generation

Main Responsibilities:

• Manning of hotlines & Customer Care mailbox
• Handling incoming enquiries via hotlines, email and other channels
• Account servicing for customers belonging to Residential, Small Commercial Sales & Landlord/ Tenant segments
• Act as a brand ambassador, offering electricity plans and assist customers in services required
• Understand their role in engaging with key stakeholders
• Achieve monthly performance goals
• Handle administrative tasks
• Keep up to date with market and industry trends
• Ability to identify opportunities and challenges
• Support new developments and initiatives
• Developing of customer service quality benchmark
• Answer enquiries from all mediums, including but not limited to walk-ins, phone calls, emails and social media leads

Requirements:

• Diploma / Degree
• Strong interpersonal skills and comfort with engaging new people on a daily basis.
• Experience in B2C sales and cold calling/customer relationship skills.
• Experience in MS Office, CRM and other customer service management software or solutions are a plus
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with

any contract.***

Joie Chang

Associate Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

• Position :Admin Assistant (Invoice/Sales Support)
• Location : Tuas West Road MRT
• Working hours : 5 days office hours, Monday- Friday 8.00am-5.45pm
• Salary (commensurate on experience) : Up to $2700+ AWS
• Duration : Permanent
• Industry : Logistic

Main Responsibilities:

• Assist in sales quotations
• Administrative duties like creating Delivery orders and invoices

Requirements:

• Minimum O level
• Good in coordination & follow up
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit Search Personnel Pte Ltd for more job listings.

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

Reg no.: R2090601 | EA No: 13C6684

• Position : Sales Support Assistant (Training Provided/WEST) - Up to $3500 + AWS
• Location : West - Jurong - Corporation Drive
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Incentives + Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Products

Main Responsibilities:

• Processing of sales orders, delivery orders, and invoices accurately ad timely
• Communicate and coordinate efficiently with colleagues of all departments ensuring timely order fulfilment
• Provide feedback on the efficiency of the customer service process.
• Answer all product-related questions in a polite manner and addressing queries promptly.
• Prepare written and verbal quotations to customers timely and accurately
• Follow up on inquires through communication channels, maintaining strong customer relationships at all times
• Actively promote the Company brand to establish and develop new leads with potential customers
• Support the development of new and existing products
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management
• Procuring new clients through direct contact, word-of-mouth and cold calling
• Attending networking activities to research and connect with prospective clients if required
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Min. O levels and above
• No experience required; training will be provided.
• Proficient in MS Office application such as Word, Excel
• Bilingual in English and Mandarin to communicate with chinese speaking associates.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Youth Employment Support (YES) (青年就业辅助) was formed in 2007 to continue imparting to graduates of Metta School with life skills that promote integration, independence and employment.

Our maiden initiative, Arts@Metta (慈光展艺), has as its mission to provide equal access to enriching artistic endeavours for youths with special needs while creating related training cum employment opportunities under a sustainable framework.

As an YES Executive, the candidate is responsible in the following areas:

Alumnus Programmes & Well-Being

• Oversee YES Programme
• Oversee alumni outreach and engagement activities
• Oversee alumni personal hygiene and grooming
• Work with stakeholders such as caregivers and trainers from Arts@Metta, ECO@Metta and Metta Café to provide holistic support to Alumni
• Works with Industrial Trainers to schedule their coaching and assessment schedules and address other work related issues
• Oversee and work with volunteers to improve the quality of Alumni programme
• Conducts workshops on pre-work skills (work readiness) such as grooming, interview skills, administrative skills (application form)
• Plans and conducts career preparation activities such as site visits, field trips, school-based and community based work experience for alumni
• Provides general counselling to alumni if necessary

CSR Workshop

• Oversee all CSR workshop for Arts@Metta and ECO@Metta
• Liaise with stakeholders on all CSR workshops enquiry
• Planning and coordinating all CSR workshops with Arts@Metta and ECO@Metta trainers
• Handle all payments and admistration

Administration

• Submit Alumni monthly reports to Manager
• Manage Event/Activities/Short Courses Projects for Alumni
• Manage, track and ensure Alumni contact and employment data is up to date by providing continual outreach to build long term relationships
• Update of Alumni Database in Dove system
• Ensure administrative duties for Event/Activities/Short Courses are discharged
• Manage Financial Assistance /Funding Scheme for Alumni
• Assist in budget Planning and use of budget effectively

Job Instructor

• Oversee Alumni job training and placement
• Designs and conducts pre-placement training, assessment for individual student
• Discuss job duties, safety procedure and environment with alumni and caregivers
• Carries out job matching, supports, coaches, guides and enable Alumni to assimilate comfortably into the work environment and advises them on appropriate ways to deal with problems faced at work
• Monitors alumni on-the-job progress and performance
• Liaise with caregivers, employer and the workplace’s supervisor on work related issues prior to and during the job attachment
• Contacts and maintains relationship with industrial partners.
• Sources for suitable/new corporate partners based on needs analysis.
• Assist in YES events or roadshow
• May required to work on weekends when necessary
• Performs all other duties as assigned by management

Other Requirements

• Diploma from recognised educational institution or GCE “A” level with a pass in General Paper
• Trained with Diploma in Special Education (DISE) is an advantage
• Relevant industrial work experience and/or working with youths with intellectual disability and/or Autism Spectrum Disorder are advantage
• Ability to work both independently and as part of a team
• Possess high analytical and problem solving abilities
• Maintain high level of professionalism, consistency and discipline in people and time management Strong communication and interpersonal skills
• Strong communication and interpersonal skills
• Hardworking, meticulous and responsible

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620