Job Objectives

• Main responsibility is to drive Knowledge Management initiatives for department and assist other department pillars within Service Recovery
• Assist in incident analysis and recommend initiative to improve efficiency, increase productivity and incident deduction.
• Innovative ways to produce MIS dashboard for entire department
• To be responsible for internal MIS report generation and Service Management skillset complimented with relevant good technology.
• Capable of running small projects with peers and production managers
• demonstrated continuous Improvement achievements
• To analyse the current demand trend of production incidents and to provide recommendation for demand deduction and improve efficiency.
• To work with subject matter expert, prepare and coordinate the technical knowledge base (KB) document. The KB document will be used by Helpdesk / production L1 team and new staff/joiner for supporting incidents.
• Being a coordinator to different team including Problem and Change Management. Audit and regulatory matters

Key Responsibilities

• Responsible for MIS reports generation to be used for regular update to internal management and well as business service management
• Perform analysis on demand of production incidents and able to recommend solution for demand deduction
• Participate in knowledge base information gathering, clarification, and analysis in order to evaluate impact and effort estimate and translate into a knowledge base document.
• Critical examination of requirements and understanding of operations and systems.
• Create and modify procedures to solve problems considering technical capacity and limitations.
• Implementing knowledge base library that align with the organization's business objectives.
• Build and maintain repository for deliverables, methodologies, and production support documents
• Coordinate Problem and Change to production systems

Key Requirements

Must have :-

• Bachelor’s degree in computer science/engineering or equivalent
• Have strong coordination skills
• Strong in technology (AS400 is preferred)
• Experience in IT industry for any platform and MIS report generation and service management
• Having good knowledge in domain of Cards & Retail Banking
• Requires superior analytics and problem-solving skills. Experience in system architecture and design
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing

Good to have :-

• Microsoft Certified Professional (MCP)/Microsoft Certified Technology Specialist (MCTS)
• Broad knowledge of hardware, software and programming;
• Skillset in QlikSense, AS400 & UNIX will be added advantage

Essential Technical Skill :-

• Good communication skill and writing skills
• Good power point presentation skills
• Good in writing excel formulas and excel calculations

Location: Singapore (Hybrid)

As a Customer Success Manager, you will be joining a fast-paced and high-growth team delivering innovative cyber threat intelligence services and solutions that protect our customers. You will maintain a rapidly growing client portfolio and ensure our users get the most value out of our products and services. You’ll be responsible for driving product usage and adoption, as well as facilitating account growth/retention via tailored success plans. You’ll leverage your prior experience in customer success and cyber security to foster successful and long term client relationships with Recorded Future. Don’t miss your opportunity to become a Futurist!

Recorded Future’s Intelligence Services mission is to partner with our clients to deliver successful security outcomes and business value from our solutions and services. Your days will be spent working closely with our clients to ensure that they are effectively using our intelligence cloud and services to positively impact a range of security functions including security operations, incident response, threat research, vulnerability management, risk, and geopolitical / physical threat teams.

What You’ll Do:

● Act as the primary point of contact for customer security teams including SOC, CTI, IR, GRC, Fraud, and more

● Drive product adoption across a diverse portfolio of the company’s clients across APJ

● Execute our client engagement strategy by delivering comprehensive Success Plans

● Manage and answer inquiries about our Intelligence Cloud, API/Integrations, and other services

● Identify, assess, and escalate account risk factors and orchestrate remediation efforts

● Work closely across the Intelligence Services Department and other teams — Onboarding, Training, Support, Operations — to construct and scale solutions across customer businesses

● Learn our platform, stay current on cybersecurity events, and build deep familiarity with the various customer security functions where we deliver value

● Regularly capture and internally share your customers’ experience with Recorded Future

● Be ultimately accountable for the overall health of each customer by ensuring high rates of customer adoption, growth, and retention

What You’ll Bring to the Team:

Knowledge:

● Demonstrated experience in Customer Success and enablement principles

● Strong understanding of Cyber/Information Security fundamentals

● Familiarity with Project Management processes, strategies, and methods

Competencies:

● Passion and drive for making customers happy and successful

● Positive, collaborative, and energetic attitude with a strong desire to make an impact

● Polished and professional approach for delivering customer engagements

● Proven history of successfully managing multiple, often competing priorities simultaneously

● Experience designing and executing communications and/or customer success programs

● Superb communication skills with an ability to convey complex concepts to all levels of client personnel–from an analyst up to the CISO

● Demonstrated passion for cyber security and intelligence

Requirements:

● Bachelor’s degree or 3+ years of relevant Customer Success and SaaS work experience

● A native Korean speaker and fluent in English is essential as this role requires interactions with Korean clients

We are looking for Psychologist to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist, Music Therapist and Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in home and community

Job Responsibilities:

• Coordinate and conduct formal and informal psychological assessment for clients including standardised tests
• Manage admission and initial screenings for potential clients
• Plan and implement evidence-based programmes or interventions to support the psychological and behavioural needs of the clients
• Collaborate with other professional staff to develop and implement evidence-based strategies and interventions, as well as conduct home programmes/visits when necessary.
• Provide consultation for families, professional staff, and other stakeholders so as to improve client outcome as well as enhance client's development and/or functioning.

Job Requirements:

• Master’s in Psychology or equivalent from an accredited university
• At least 1-2 years of relevant Psychologist work experience in Paediatric setting would be prefferd
• Registered or eligible for registration with the Singapore Psychological Society as a Full Member/Registered Psychologist preferred
• Psychologist who are full members of the Singapore Psychological Society (SPS) and registered with the Singapore Register of Psychologists (SRP) are expected to work independently

The Company:

Fortune 500 Global IT Services Leader. We utilize the power of Technology to provide mission critical IT Services that generate business impact. We are an Employer of Choice with strong values and strive to foster a culture of inclusion, belonging, and corporate citizenship in Singapore.

The Role :

Colocation room control

• Conduct regular patrols of the colocation room according to a predefined schedule.
• Maintain a record of the condition of critical areas and respond appropriately or report any irregularities to the appropriate individual.

Guided Access

• Guide visitors without Personal ID cards, ensuring they receive appropriate assistance and directions.

Monitoring System Management (Managed Services)

• Responds promptly to alarms reported by the customer device monitoring system, ensuring appropriate actions are taken to address and resolve the issue.

Data Centre entry/exit for customer

• Manage entry applications by receiving and reviewing pre-entry applications from our internal staff or customers to ensure that all proper access procedures are being followed.

Shipping Management

• Receive, check, and register shipping applications, store and tag parcels for future reference, and hand parcels to the delivery company.
• Check delivery slips, arrange pick-up dates and times, and keep delivery slips for future reference.

Receiving Management

• Receive and check receiving applications, register schedules as necessary, receive parcels from shipping companies, store them in storage, tag for future reference, and hand them to customers.

Common Facility Management

• Manage and arrange usage schedules efficiently to ensure smooth operations and optimal utilization of resources.

Rental Item Management

• Verify the presence of all rental items such as tools and monitors nightly, ensuring completeness, and inspecting their condition for cleaning or repair if needed.
• Oversee and manage rack shelf plates, understanding their usage and requesting additional plates from appropriate parties when necessary.

Carry-in / out

• Manage the process of receiving, checking, and scheduling carry-in/out applications as needed. Also, make sure to book filled-in and used applications properly.

Remote Hands

• Provide basic remote hand services by receiving request calls or emails from customers and notifications from portals. Ensure prerequisite conditions are met before performing requested operations, reporting completion to customers, and maintaining operation logs for future billing.
• Manage run books by ensuring they are properly stored every night, ensuring easy access and organization for operational efficiency.

Sending notifications to customer

• Regularly perform maintenance activities by sending customers email notifications to keep them informed about scheduled maintenance. In the event of emergency maintenance, promptly notify customers about incidents and escalate them to management for swift resolution when necessary.

Customer Support (Service Desk)

• Handle incoming phone calls by addressing customers' general inquiries promptly via phone or email, escalating to the Supervisor when required for resolution.

Quality Management

• Keep track and generate reports on a shift, daily, or monthly basis.

Tape Handling

• Perform loading and unloading of backup tapes according to customer's runbook and schedule, ensuring adherence to established procedures.

Requirements

• ITE
• Minimum 1 year of experience in Data Center environment or IT background
• Able to communicate clearly in English
• Able to follow the operation manual
• Team Player
• Shiftwork (8.00AM - 8.00PM / 8.00PM - 8.00AM)
• Good customer care and communication skills.
• Able to use PC and office applications

Benefits

• Shift Allowance
• Performance Bonus

Responsibilities:

• Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience
• Train and upskill new and existing team members of the team, and provide actionable feedback
• Work closely with the senior management team to design & curate procedures for the best user experience.
• Attend and welcome visitors and customers by providing satisfactory customers service
• Maintain customer records and monitor their appointment
• To professionally and satisfactorily resolve customer complaints pertaining to products and services
• To Implement & improve customer retention practices
• To encourage a positive and cozy environment for the customers
• Assist in other area, if needed from time to time

Qualifications & Requirements

• Customer service enthusiast
• Prior experience in the customer service field
• Professional looking and well-groomed to the standards set
• Proficient communication skills
• Customer Service oriented and passionate about serving customers
• Ability to stay calm in any given situation
• Possess some degree of digital literacy
• Prior experience in the beauty line would be a plus

Our client is an established company specialising in Biomedical and Manufacturing. They are expanding and growing at a fast pace and now looking to hire a Customer Service and Logistics Executive to support the growth. They are located in the West – easily accessible.

Duties of Customer Service and Logistics Executive:

• Track and report daily order flows for Channel Partners, Inter-companies, and end users.
• Consolidate and create outbound deliveries and transportation units in SAP (ECC and EWM).
• Handle order entries, batch allocations, and generate export documentation.
• Coordinate and schedule customer shipments, including special deliveries.
• Ensure timely follow-up on PODs and initiate action for missing documents.
• Report on KPIs related to shipments and address problem orders with CS.
• Manage purchase requisitions, monthly accruals, and supply chain exceptions.
• Analyze end-to-end performance and support reverse logistics for RMAs.
• Serve as a contact point for order status inquiries.
• Ensure accurate export/import documentation and track goods shipments.

Requirements

• Min Degree in relevant studies with 2 - 3 years experience in similar industry
• Proficient in SAP system and Microsoft Excel
• Basic knowledge in Temp logger process

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

Join a Premier Childcare Centre in Pasir Panjang!

First Konnection, a top-tier education recruitment agency, is thrilled to partner with an esteemed childcare centre in Pasir Panjang. Known for its dedication to excellence, this centre offers a warm, nurturing environment with air-conditioned facilities to ensure both comfort and optimal conditions for infant care.

Are You the RIGHT Fit?

Responsibilities:

• Nurture & Care: Provide attentive and compassionate care to infants, recognizing their unique needs and developmental stages.
• Play-Based Learning: Implement engaging activities that encourage exploration and discovery, fostering a love for learning from an early age.
• Safe Environment: Maintain a safe, clean, and stimulating environment supporting the physical and emotional well-being of infants.
• Parent Communication: Communicate effectively with parents, offering regular updates on their child's progress and daily activities.
• Team Collaboration: Work with a dedicated team to create a supportive and enriching atmosphere for children.

Qualifications (Mandatory):

• Educational Requirement: Advanced Certificate in Early Years or Higher Certificate in Infant Care. (Please note: Applications without these qualifications will not be considered.)
• Passion for Education: A deep understanding of infant development and a passion for early childhood education.
• Communication Skills: Strong ability to engage with both children and parents effectively.
• Nurturing Environment: Ability to create and maintain a nurturing and stimulating environment for infants.

Why Join Us?

• Innovative Learning: Engage in a play-based learning approach that emphasizes children's natural curiosity and creativity.
• Professional Growth: Benefit from a supportive, collaborative working environment with opportunities for professional growth and development.

Apply Today and Make a Difference!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• Support and uphold the mission and core values of the organization.
• Enhance the organization's capacity to deliver services effectively.
• Establish partnerships and collaborations with other organizations.
• Oversee, allocate, and track resource utilization while preparing funding proposals to support service delivery.

Requirements:

• Degree in Psychology or equivalent
• At least 3 years of leadership experience in youth sector.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

Job Summary

• Food Veterinary services
• Basic up to $2800 + AWS + VB
• 8am to 8pm or 9am to 9pm shifts (4 Day work week)
• Stevens

Job Description

• Respond to incoming phone calls
• Demonstrate a passion for working with animals
• Offer frontline customer service, manage counter registrations, and schedule appointments
• Maintain accurate records and manage appointment bookings
• Perform basic administrative tasks
• Place stock orders
• Handle payment collection, prepare, and dispense medications
• Maintain cleanliness and perform housekeeping duties

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ngow Hui Jun| EA Personnel No.: R24119746

Do feel free to drop us your resume and we'll get back to you shortly on this!! All are welcome to apply!

Job Description:

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Manage the end-to-end administration, planning and implementation of events (i.e. talks, lectures, seminars, etc.) in accordance with the objectives and requirements of the College.
• Coordinate between cross-functional teams to ensure the seamless execution of events.
• Support Team Leads with organising the event, including:-
  • Working closely with the Team Leads to understand requirements of each event.
  • Ensure planning adheres to budgetary limits and time constraints.
  • Manage all logistic requirements, including booking of venue(s), registration, liaise and coordinate with vendors and personnel (e.g. student assistants), and other necessities.
  • Oversee all event operations and logistics (i.e. registrations, marketing materials, venue preparation, F&B, etc.) as part of event preparation and on event day.
  • Conduct post-event analysis to determine success and areas for improvement.
• Perform any other administrative and operational tasks as assigned by the College of Integrative Studies.

• Minimum Diploma.
• At least 2 years of work experience, preferably in event coordination, planning, and execution.
• Good interpersonal and communication skills with the ability to interact effectively with faculty, staff, and students.
• Excellent organisational skills, with a meticulous nature and keen attention to detail.
• Effective written and verbal communication skills.
• Demonstrates strong organisation and time management skills with the ability to multi-task and work independently.
• Proficient in MS Office applications (Word and PowerPoint).
• Strong work ethic.

#LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Key Responsibilities:

• Plan and deliver high-quality IB curriculum lessons in Math, Physics, Chemistry, or Biology for students at both the Standard Level (SL) and Higher Level (HL).
• Design engaging lesson plans that align with the IB philosophy, focusing on inquiry-based learning, critical thinking, and real-world applications.
• Assess students' academic progress through formative and summative assessments, providing constructive feedback to support their growth.
• Prepare students for internal assessments and IB exams, offering guidance and support throughout the process.
• Collaborate with colleagues to integrate interdisciplinary learning opportunities across subjects.
• Participate in school-wide initiatives, professional development, and continuous learning opportunities to enhance teaching practices.
• Build positive relationships with students, parents, and the school community to create a nurturing and inclusive learning environment.

Qualifications:

• Bachelor’s or Master’s degree in Math, Physics, Chemistry, Biology or a related field.
• Teaching certification and/or IB certification is strongly preferred.
• Excellent communication skills in both English and Chinese (Mandarin) is preferred.
• Proven experience teaching Math, Physics, and Chemistry within the IB framework.
• Strong understanding of IB curriculum, assessment criteria, and teaching methodologies.
• Excellent communication, organizational, and classroom management skills.
• A passion for teaching and inspiring students to achieve their full potential.

Preferred Skills:

• Experience with differentiated instruction and adapting teaching methods to meet diverse learning needs.
• Familiarity with digital learning tools and resources to enhance classroom instruction.
• Ability to foster a positive and engaging learning environment that encourages student participation and collaboration.

Duties & Responsibilities

• Assesses and provides individualized Speech Therapy intervention for children with a wide range of speech and language challenges (eg. Apraxia of Speech or Specific Language Impairment)
• Conducts group Speech Therapy classes (eg. in the areas of socialization and communication)
• Establishes good therapist-parent relationships through regular feedback and open communication; provides parents and caregivers with updates on the child’s progress and relevant home strategies and recommendations after each session with the child
• Update parents regarding sessions and progress after each session (text/photos/videos etc)
• Updating case notes post-sessions regularly and independently
• Establishes a good network of and maintains good relations with other professionals in the field
• Be proactive in keeping abreast of developments in the field of Pediatric Speech Therapy
• Complies with the regulations and guidelines of AHPC

Requirements:

• Diploma, degree, or post-graduate qualification in speech therapy from a recognized university.
• Registered and complies with the regulations under the Allied Health Professions Act 2011.
• Passionate about inclusionary practice and implementation of early intervention strategies
• Possesses ability to build rapport and therapeutic relationships with the children and families
• At least 3 years experience working with children would be preferable
• Good interpersonal communication skills

Sales Admin/ Customer Service Executive

• Assists in handle and resolve all customer queries effectively and promptly.

• Escalating service support issue when required.

• Preparation of supporting documents.

• Any other adhoc duties assigned.

REQUIREMENTS

• Min GCE "N" Level or higher with 2 to 3 years of customer service experience

• Proficient in MS office applications, especially Excel formula & pivot table.

• Good Customer service, comfortable handling customers’ calls and emails.

• Good project management skills with strong communication skills.

Salary: $2,800 - $3,500

Location: Walking distance from MRT

Interested candidates are welcome to email resume to [email protected] and CC to [email protected]

Role Description

The Senior Special Education Teacher will report to the Manager for Education and he/she will need to teach children with learning difficulties. The incumbant must have at least 2 years of relevant experience and able to behavioural managed children under responsibility.

Specific Responsibilities

Individual to be involved in:

1. Running the program and ensure that they are carried out in accordance to our philosophy and guidelines.

2. Carry out periodic assessment of our students to ensure that their progress is in line with the agreed objectives.

3. Ensure that tasks are carried out professionally and in accordance to stated guidelines.

4. Provide timely feedback to Director for Education and Parents on issues arising during lessons, and to work with Management to improve the work process.

5. Prepare teaching materials in accordance to goals set for each student, including documenting teaching methods and completing achieve goals for each student after their lessons.

6. Prepare individualized education plan for each students.

7. Ensure documentation and filing of all documents relating to the students.

8. Assist in the research and development of teaching methods.

Technical Skills & Competencies

1. Have experience in behavioural management and academic intervention.

2. Ever worked in special education entities or background in handling children with Autism, ADHD or Dyslexia.

3. Good communication skills since this job requires the incumbant to constantly communicate with parents.

4. Minimum experience of 2 years.

5. Matured individuals looking for a second career are welcome to apply as long as you are willing to learn and the perserverance to help children.

Benefits:

· $5,000 higher + Variable Bonus + AWS

· 5 Days work week (9am – 5.30pm)

· Central / Bukit Merah work location

Job Description:

We are looking for a highly skilled Customer Service Manager, with expertise in sea operations. This role offers a dynamic and rewarding environment for individuals who excel in within the freight forwarding industry. This role ensures operational efficiency, customer satisfaction, and compliance with international trade regulations.

Key Responsibilities:

Oversee and facilitate activities related to NVOCC, sea export, sea import, triangle shipment, warehousing, and trucking. Resolve any operational-related issues promptly and effectively. Lead and supervise the ocean freight operations team to maintain high levels of customer satisfaction. Implement process improvements to enhance operational efficiency and service quality. Develop and maintain strong relationships with shipping lines, port operators, and other key stakeholders. Ensure compliance with customs requirements, import and export procedures, and all international trade and shipping regulations. Track and monitor vessel arrivals/departures and update customers about any deviations. Handle customer inquiries promptly and provide comprehensive solutions for their shipment needs. Participate in existing and new RFQ or bidding projects as needed. Support ocean business development and trade lane management. Prepare invoices for customers and verify subcontractor invoices. Ensure compliance with customer Standard Operating Procedures (SOP). Prepare reports for customers and conduct performance analyses for upper management.

Qualifications:

· Diploma or Bachelor degree in Logistics, Supply Chain Management, Business Administration, or a related field.

· Minimum of 10 years experience in sea operations within the freight forwarding industry.

· Proven experience in ocean freight operations and team leadership.

· Chinese language skills for liaising with clients

· Strong understanding of international trade regulations and customs requirements.

· Excellent negotiation, communication, and problem-solving skills.

· Proficiency in Microsoft Office and industry-specific software.

Job Description & Requirements

• Execute & conduct age-appropriate curriculum according to the Company’s curriculum framework
• Maintain quality classroom and learning environment that promotes learning in accordance to the curriculum framework
• Foster a trusting and respectful relationship with children and parents by being a positive role model
• Execute daily routine accordance to time schedule
• Maintain minimum admin work for reference / record purpose

Requirements:

• Diploma or Certificate in Early Childhood Care & Education - Teaching (DECCE-T or CECCCE), Diploma in Child Pyschology & Early Education
• GCE 'O' Level credit in English
• Good problem solving and interpersonal skills
• Ability to build good rapport with parents and various stakeholders
• Enjoy and love the company of young children
• Team player
• Preferably energetic, vibrant and child-like!

Job Scope:

Reception:

• Handles the telephone calls

• Manages the frontline counter duty; attending to all students, parents and walk-in visitors’ queries

• Attends to goods delivery on behalf of staff

• Attends to students leaving school early/injured students/admission to Sick Bay

• Recording temperatures for all staff in the morning

General Admin:

• Oversees the general housekeeping of the General Office (i.e reception area, conference room, sick-bay and pantry – assisted by Operations support officer)

• Arrange for temporary storage of received items in the General Office where necessary and inform relevant staff

• Assist with lost & found items

• Provides admin support to School Leaders and teachers

• Assists in admin duties such as data entry, attendance system of the staff and SC Mobile.

• Assists the Admin Managers in administrative tasks, for instance, class allocations, P1 registration & orientation etc.

• Any other duties assigned by School Leaders/AMs

Working Arrangement:

Location: Tampines

Salary: $2600/Month

Contract Duration: 1 Jan 2025 - 31 Dec 2025

Job Requirements:

- At least 3 years of similar relevant working experience

- Preferably first aid trained

Overview:

The Management Support Officer provides essential administrative and operational support to the management team. This role involves handling a variety of tasks that ensure the smooth functioning of the office, facilitating communication within the organization, and assisting in the execution of strategic initiatives.

Roles & Responsibilities:

• To process gifts in all payment methods, and to clarify any missing, incomplete or vague information with donors to credit funds accurately.
• E-file official gift receipts and respond to any queries in order to be held accountable for gifts in secured manner.
• Search for statuses, information, trigger, track and mail out appreciation letters to donors, as well as draft a templated appreciation letters to ensure timely deliveries of these letters.
• Provide events logistical support; such as booking of event venues, prepare name tents, mock cheques and carpark lots.
• Processing of invoices and paperwork.
• Sourcing, Ordering, Purchasing, and Receiving of merchandise, gifts, and collaterals, as well as monitor and replenish stocks.
• Upkeep and maintain records of profiles and contacts.

Requirements:

• Proficient in digital tools, such as MSOffice
• Good interpersonal, oral, and written communication skills.
• Merticulous and organized.
• Able to work independently and with tight deadlines, able to priotize tasks and escalate matters.
• Service-oriented mindset.

Specifications:

• Location: Instituition in the west.
• Working hours: Weekdays, 8am - 2pm (Part-Time)
• Contract-based

Service Engineer (Industrial Industry)

• Working Location: Gul Circle
• Working Hours: 5 days, Mon - Fri, 8:00am – 5:30pm
• Salary: S$ 3,400 and S$ 4,200
  

Roles & Responsibilities:

• Commissioning, troubleshooting & on-site training on freight container handling equipment.
• Arrangement for warranty and non-warranty works on site.
• Compiling safety risk assessments and ensuring safe work methods are used.

Requirements:

• Min Diploma in Engineering with experience in working with heavy industrial machinery, preferably port handling equipment.
• Good knowledge and experience with finetuning & debugging PLC programs and troubleshooting on electrical & hydraulic systems.
• Possess class 3 driving license.
• Based in Singapore, overseas travel to ports in Asia & Middle East will be required.

Apply now for Interview arrangment

Daniel Wong Reg No: R2095781

The Supreme HR Advisory Pte Ltd EA No: 14C7279

BYD by 1826

Employment Type: Full Time

Working Hour: 5 days per week (44Hrs)

Locations: Boat Quay

Responsibilities

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations and taking drink order
• Responsible for tending the bar at all times
• Ensure that bar is set up with glasses, stirrers, cocktail garnishes, titbits, etc
• Replenish the stock/supplies as and when necessary
• Monitor and maintain records of bar stocks, in particular wines and liquors and inform the manager for replenishment when necessary
• Mix and dispense drinks in accordance with the menu
• Keep the bar counter clean, wash up, prepare garnishes, and maintain housekeeping of the bar area
• Provide efficient, attentive, courteous, and professional service at all times
• Create a friendly atmosphere in the bar and establish rapport with the customers
• Able to work in a fast-paced team environment
• Adhering to all food safety and quality regulations.
• Any other suitable tasks as and when assigned by the outlet Manager

Requirements

• At least 1 year of experience in the management of a bar or beverage service operation
• In-depth knowledge of various kinds of alcoholic drinks including cocktails and wine is a plus
• Skilful in communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to present a positive and professional attitude at all times

Benefits and Pay

• Training and Development & Career growth opportunities
• 12 Days annual leave, medical leave, birthday leave
• Monthly Bonus
• Medical Benefits
• Overtime pay

Production Support Manager (VP)

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

Our client is seeking a highly qualified individual for the role of IT Production Support Manager within their Information Technology Department. This important role involves overseeing IT development and support functions to ensure seamless operations within the organization.

Key Responsibilities:

• Leadership: The successful candidate will manage the production support function for the APAC region, leading both onsite and offshore teams.
• System Monitoring: They will oversee daily system health checks and ensure that applications are running smoothly with minimal disruption.
• Incident Management: The role requires responding to error alerts, investigating potential service disruptions, and coordinating with relevant teams for incident resolution and service recovery.
• Customer Service: They will lead efforts to restore services during incidents affecting customers in the region.
• Change Management: The candidate will collaborate with application leads to ensure thorough quality checks and diligence in deploying production changes.
• Continuous Improvement: They will focus on improving production estate management practices, including change, event, and incident management.
• Quality Control: The role involves ensuring that production changes meet all quality and control standards.
• DevOps Automation: The candidate will drive automation initiatives to streamline the delivery pipeline and reduce manual tasks during implementations.
• Performance Tracking: They will track and work to enhance service levels, response times, and resolution times for production support requests.
• Root Cause Analysis: The role includes collaborating with application teams to identify root causes of issues and develop preventive measures for future implementations.
• Governance and Assurance: They will work with infrastructure and IT risk teams on service governance and production quality assurance.
• Hands-On Support: The candidate is expected to be actively involved in resolving technical issues and supporting the team as needed.

Qualifications:

• Experience: The ideal candidate will have at least 12 years of IT experience, including significant roles in application development and production support, with proven leadership in managing teams both onsite and remotely.
• Service Management: Experience in IT service management, application development, and implementation is required.
• DevOps Expertise: Proficiency with DevOps tools for CI/CD pipelines and a strong understanding of applications in Linux/Unix and Windows environments are necessary.
• Banking Sector Experience: The candidate should have experience leading a production support team in a banking environment.
• Shift and Weekend Availability: Ability to organize and manage teams for shift work and provide weekend support as needed.
• Process Knowledge: Familiarity with secure production environments and relevant processes and controls is essential.
• Cloud Technologies: Experience with cloud-based technologies, particularly for banking applications, is a plus.
• Corporate Banking Insight: Knowledge of corporate banking applications for both internal and external users is beneficial.
• IT Risk Awareness: A basic understanding of IT risks, including cyber threats and vulnerabilities, is required.
• Skills: The candidate should possess strong analytical, troubleshooting, and problem-solving skills, along with excellent communication, planning, and organizational abilities. They should be self-motivated, a team player, and able to manage time effectively.
• Collaboration: Experience in working with offshore teams, infrastructure teams, and other stakeholders for solution implementation is important.

To Apply For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Customer Service Executive

Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
Salary: $3200 - 3800

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Service Staff (Japanses Restaurant)

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Annual and Medical Leave

Medical benefits

Training provided

Requirement:

Able to communicate in English effectively

Positive attitude , Independent, self-initiated, and able to work in a team environment

Working Location : Mohammed Sultan Road

Interested candidate, please submit your updated resume to [email protected]

Please indicate the below information in your resume:

- Current & Expected salary
- Reason(s) for leaving
- Availability to commence work

- Photo

• Receive Service Request / Incident through phone, email and Helpdesk Ticketing tool.
• Basic technical support at the End User Computing (EUC) and network level: PC, iPad, Laptop, WAN and LAN.
• User Account Management (Add, Delete and Change) and follow Change Management processes.
• Setup User Accounts, Messaging preparation of access cards and End-user devices.
• Escalate to Level 2 engineer if the issue not resolved.
• Remotely assist users with support needs.
• Manage and monitor internal assets to ensure accurate inventory records.