As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.

Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.

Programmes and Sponsorship Management

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Learning Partnering:

• As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.
• Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.
• Programmes and Sponsorship Management
• Manage learning resources and budget associated with the job family. Explore untapped potential on learning reports and analytics.
• Maintain oversight of the L&D funding programmes and schemes. These include managing the budget and application processes, as well as measuring the deliverables and impact of the programmes and schemes.
• Manage MOH funded schemes including Health Manpower Development Plan and MOH-Inservice Scholarship & Sponsorship, aligned to approved implementation approach. Be the officer in-charge of managing the sponsorship processes, claims and audit matters pertaining to the funded schemes.
• Stay abreast and take bold steps to explore and apply new learning and development practices, technology, tools and approaches.
• Lead and Implement culture change initiatives to reinforce Core Values, learning and Innovation.

Job Requirements

• At least 10 years of relevant experience in leading and implementing Learning & Organisational Development, preferably in the health, healthcare or service sectors. This may include competency framework development, designing and curating developmental roadmaps and programmes, capability and learning needs analysis, building learning culture, managing training operations and learning management system, as well as other relevant areas.
• Strong in L&D operational process and project management.
• Experiences in competency framework development, programme and curriculum design development.
• Strong stakeholder management, influencing and collaboration skills to engage across different levels and functions.
• Exhibit strong collaboration within L&D and HR teams.
• Bold to explore and experiment with new ways of working.
• Demonstrate resilience, creativity and pro-activeness in managing dynamic and complex situation.
• Excellent verbal and written communication skills
• Meticulous and strong in analytical thinking.
• Proficient in Microsoft Office applications. Curious in exploring other learning technology and platforms. (e.g. Menti, Kahoot, Padlet)

WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Learning Partnering:

• As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.
• Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.

Programmes and Sponsorship Management

• Manage learning resources and budget associated with the job family. Explore untapped potential on learning reports and analytics.
• Maintain oversight of the L&D funding programmes and schemes. These include managing the budget and application processes, as well as measuring the deliverables and impact of the programmes and schemes. Manage funded schemes including Health Manpower Development Plan and Scholarship & Sponsorship, aligned to approved implementation approach. Be the officer in-charge of managing the sponsorship processes, claims and audit matters pertaining to the funded schemes.
• Stay abreast and take bold steps to explore and apply new learning and development practices, technology, tools and approaches.
• Lead and Implement culture change initiatives to reinforce Core Values, learning and Innovation.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Learning Partnering:

• As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.
• Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.
• Programmes and Sponsorship Management
• Manage learning resources and budget associated with the job family. Explore untapped potential on learning reports and analytics.
• Maintain oversight of the L&D funding programmes and schemes. These include managing the budget and application processes, as well as measuring the deliverables and impact of the programmes and schemes.
• Manage MOH funded schemes including Health Manpower Development Plan and MOH-Inservice Scholarship & Sponsorship, aligned to approved implementation approach. Be the officer in-charge of managing the sponsorship processes, claims and audit matters pertaining to the funded schemes.
• Stay abreast and take bold steps to explore and apply new learning and development practices, technology, tools and approaches.
• Lead and Implement culture change initiatives to reinforce Core Values, learning and Innovation.

Job Requirements

• At least 10 years of relevant experience in leading and implementing Learning & Organisational Development, preferably in the health, healthcare or service sectors. This may include competency framework development, designing and curating developmental roadmaps and programmes, capability and learning needs analysis, building learning culture, managing training operations and learning management system, as well as other relevant areas.
• Strong in L&D operational process and project management.
• Experiences in competency framework development, programme and curriculum design development.
• Strong stakeholder management, influencing and collaboration skills to engage across different levels and functions.
• Exhibit strong collaboration within L&D and HR teams.
• Bold to explore and experiment with new ways of working.
• Demonstrate resilience, creativity and pro-activeness in managing dynamic and complex situation.
• Excellent verbal and written communication skills
• Meticulous and strong in analytical thinking.
• Proficient in Microsoft Office applications. Curious in exploring other learning technology and platforms. (e.g. Menti, Kahoot, Padlet)

WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Louis Vuitton represents lifestyle, culture, and a positive state of mind. We intend to further strengthen Louis Vuitton’s leadership in luxury by deepening our desirability as a brand. The regional retail learning role enables this goal by delivering programs and driving regional learning strategy to bring about sustained application and change.

The South Asia region comprises diverse countries including Singapore, Malaysia, Australia, New Zealand, Thailand, Vietnam, Indonesia, Philippines, Guam and India.

Your key responsibilities are:

• Implement and project manage global programs for the region (including clienteling, performance coaching, product and retail excellence programs)
• Drive business impact by ensuring sustained application and culture change
• Manage regional delivery by activating local Field Coach Trainers/Learning Managers through train-the-trainer models, and ensuring alignment with global direction
• Create shared vision of retail learning across the region, by aligning current and future programs around a common strategy
• Closely partner diverse stakeholders: Country-level stakeholder to ensure buy-in and business fit, Region-level stakeholders to ensure programs embody 360 degree business perspectives from multiple functions, and Global-level to ensure global alignment

You should have a successful track record in managing large learning programs across the region for a service-related industry such as luxury retail or hospitality. You balance big picture perspective to form a regional strategy, together with strong tactical experience in project management, understanding business needs and ensuring sustained business impact. Ability to align stakeholders and understand business needs is in your blood, with proven abilities in managing both global and regional needs.

Above all, you are excited by the prospects of delivering transformational change, and embody the passion and gumption to Dream, Dare, Do.

Your responsibilities will include but are not limited to:

• Coordinating with Trainers on rolling out of curriculum and training contents.
• Coordinate cross-program activities with trainees and other stakeholders (inc but not limited to trainers, external vendors, management, etc).
• Maintaining accurate records of training sessions and certification achievements.
• Promoting the training programmes through marketing initiatives and outreach efforts.
• Calendar scheduling with internal and external stakeholders
• Planning of upcoming cohorts dates with management
• Work collaboratively with Pipeline/Recruitment Manager on upcoming cohort
• Set up bootcamp for upskilling session including sending of training materials and coordinating with partners
• Prepare presentation for Day 1 introduction to trainees on programme learning modules
• Coordinate with external training provider on trainees examination dates, including data uploading of trainees to external portal
• Monitoring and assessing the effectiveness and success of training programmes, sending of surveys

Responsibilities:

• Oversee the design, delivery, and evaluation of educational programs and services.
• Ensure that programs are aligned with the institute’s mission and meet the needs of learners.
• Monitor and assess program performance, implementing improvements as necessary
• Develop and implement strategic plans to achieve the institute’s educational goals and objectives.
• Collaborate with senior leadership to set short-term and long-term priorities for the institute’s programs.
• Lead, mentor, and manage a team of executives, trainers, faculty and support staff.
• Foster a collaborative and high-performance work environment
• Identify training and development needs for team members and provide appropriate resources and support.
• Develop and enforce standards for program quality and effectiveness.
• Conduct regular reviews and assessments to ensure compliance with educational standards and regulations.
• Apply grants and manage budgets for educational programs and initiatives.
• Oversee resource allocation and ensure efficient use of financial and human resources.
• Build and maintain relationships with external stakeholders
• Represent the institute at conferences, meetings, and other events.
• Stay informed about trends and best practices in education and learning.
• Initiate and lead new projects to enhance the institute’s offerings and operational effectiveness.
• Prepare and present reports on program performance, financial status, and other relevant metrics.
• Utilize data and analytics to inform decision-making and strategic planning.
• Any other duties as assigned by the Director from time to time.

Job Requirements

• Degree in Education, Business Administration, or a related field. Master’s degree is preferred.
• Minimum of 5 years of working experience in healthcare related educational program management, with at least 3 years in a supervisory / managerial role.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Strong leadership, problem-solving and management abilities.

If you meet the requirements of this role, please email a detailed resume in Word document to:

[email protected]
subject: Operations Executive

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

EA License No: 99C4599

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Job Description & Requirements:

Research Manager, M&C Saatchi World Services (Singapore)

We are a specialist division of M&C Saatchi.Our aim is to harness the power of cutting-edge marketing, communications, and creativity, so that they become key tenets of social and behaviour change activity. Clients include a range of governments, INGO’s, foundations and multilaterals.We are focused on tackling some of humanity's most challenging and important problems, in fragile states and developing countries, through the creation of multimedia messaging campaigns.A specialist research team exists within the company to provide formative research support and to evaluate the progress of the campaigns. We are looking for an experienced mixed-methods researcher to join this research team.

The Research Manager will be confident in designing assessment frameworks to ensure both the effectiveness of the messaging is assessed, as well as the assessment of the strategy/Theory of Change itself. You will need to analyse datasets to produce reports for internal audiences as well as clients. The position will require frequent liaison with research partners who perform the primary research on behalf of the organisation. Also entail other research tasks as required by the team, including but not limited to open-source research, desk reviews, lessons learned/best practice write ups, etc.

Reports to the : Senior Research Director

Responsibilities includes :· Work on a range of social change communications projects on behalf of third sector organisations.· Work as part of a core team that supports M&C Saatchi World Services’ communications campaigns, providing research, analysis and insights to support program management teams.· Lead on the measurement and assessment of ongoing communications campaigns, applying quantitative and qualitative research methods.

Main Accountabilities· Designing data collection tools for pre-testing, formative research and assessment (such as questionnaires, discussion guides).· Carrying out analysis and triangulation of qualitative and quantitative data for assessing the performance and effectiveness of multimedia communications activity.· Rigorously manipulating data sets to provide meaningful and actionable insights.· Writing assessment reports and feeding research findings into other reporting.· Liaising with research fieldwork partners and overseeing all project management when outsourced.· Feeding into strategy/Theory of Change development.· While it is not expected that this role have formal line management responsibilities, it is expected that this role will require the informal management of Research Analysts in the team.· Any other duties deemed necessary by the Senior Research Director.

Knowledge and Expertise Essential:· Expertise in quantitative and qualitative research methods.· Knowledge of best practice when conducting research in Asian markets.· A firm interest and understanding of geo-politics and International Relations.

Desirable:· Knowledge of, and/or experience in, the media industry, creative production, and media dissemination.· Knowledge of behaviour change communications.· Knowledge of Strategic Communications.

Experience and Qualifications and Core Skills:· Minimum of 5 years relevant research, monitoring and evaluation experience.· Experience managing research projects from design to report writing.· Strong qualitative and quantitative analysis skills (with experience using SPSS, R or Stata).· Strong report writing and data visualisations skills.· Good communication skills including experience presenting research findings and explaining technical concepts to multiple stakeholders including non-researchers, clients, etc.· A strong work ethic with ability to stick to deadlines.· Bachelor’s degree in a relevant field.· Fluent in written and spoken English.· Proficient in all components of Microsoft Office (Outlook, Word, PowerPoint and Excel).

Desirable:· Experience with evaluating behavioural change.· Experience evaluating the impact/effectiveness of multimedia communications activity.· Experience with digital and innovative research methods.· Experience designing and conducting mixed methods research studies.· Experience designing logical frameworks (logframes) and assessment strategies.· Experience using data visualisation software such as tableau.

Additional Key Qualities Essential: Understanding of the company’s culture and business area.· Sense of responsibility to towards the organisation’s reputation.· Ability to travel and work independently.· Forward leaning attitude in support of the team and for involvement in high-profile and developmental projects.· Willingness to contribute to training of more junior members of the team.· Anticipation of challenges and show of initiative across all projects.

To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

Role Purpose Statement:

The incumbent would be responsible for research and development efforts in Transportation management & logistics and developing innovative ecosystem at TCI Express Pte Ltd for its International & India Operations

Main Accountabilities:

Ø Develop and implement comprehensive R&D strategies to penetrate new markets and expand international presence.

Ø Responsible for India Operations & International Operations R&D regarding new technology initiatives & process improvements.

Ø Evaluate the prevalent trends, dynamics and market movements to grow business.

Ø Coordinate the development and implementation of the standards, practices, procedures, and tools in order to achieve operational excellence.

Ø Lead implementation of innovative logistics solutions for customers.

Ø Researching new technology advancements that supports logistics/transportation solutions.

Ø Responsible for implementing new technologies/processes and driving up the yield performance.

Ø Conceiving innovative strategies and deploying differentiated solutions that can help serve customers better and create value.

Ø Identifyingrisks in the supply chain and develop contingency plans to handle unexpected challenges better and maintain continuity.

Ø Develop solutions to address gaps and weaknesses in delivery operations.

Ø Manage development of co-created solutions with customers to enhance offering and competitiveness..

Ø Propose solutions and explanations by analyzingdata and research outputs.

Requirements:

Ø Bachelor's degree in logistics, supply chain management, or a related field.

Ø 5-7 Years R&D experience in operations/ sales/ marketing.

Ø Ability to work with Foreign Offices in new Countries wherever we start our Operations.

Ø Strong communication and interpersonal skills.

Ø Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.

Salary : SGD 5000 per month ( including Employer & Employee CPF Contribution)

Working days : 4 days Work for Home and 2 Days Work from office(Saturday’s will be half day)

Work Timings: 9:30 AM – 5:30 PM

This position is responsible for managing parent inquiries, supporting school events, coordinating with various stakeholders, and contributing to student enrollment and retention efforts.

Adecco is partnering with a renowned Education Institution to hire an Admissions Executive to join their expanding team. The suitable incumbent should have 1-2 years of relevant work experience in sales or customer service with strong communication skills.

The Job:

• Address, respond to, and follow up on all inquiries from parents related to school events, student-led conferences, assemblies, etc.
• Collaborate with other schools under the same company on matters related to student transfers.
• Accompany parents on tours of the school's facilities.
• Record all complaints or inquiries raised by parents and bring them to the attention of the Principal and Parent Liaison Manager.
• Assist in planning the school's Open House
• Communicate with various stakeholders as necessary, such as transportation and uniform companies.

The Talent:

• Diploma Holders with at least 1- 2 years of related work experience in a Sales, Hospitality or Customer Service related industries
• Able to speak Mandarin to liaise with Chinese parents, a major population of the school
• Excellent written and verbal communication skills
• Results orientated with a hands-on approach

Next Step:

• Prepare your updated resume.
• Please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.
• Apply through this application or send your resume to [email protected] and in MS Word Copy
• All shortlisted candidates will be contacted.

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

To be responsible for the training, quality and development needs of the Hotel.

KEY RESPONSIBILITIES:

• Ensure that all new employees attend the Hotel Orientation program

• Conduct training needs analysis of the hotel and departments.

• In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives.

• Design, produce and implement training programs to meet specific department/hotel needs.

• Establish a training library of books, videos, journals and resources to assist trainer and staff development.

• Prepare and administer the training calendar on a regular basis.

• Ensure all staff receive ongoing training in Marriott Global Training Programmes - online and coach-led.

• Conduct audit based on Marriott Brand Standards.

• Facilitate management training programs.

• Source and obtain specialist assistance to conduct training when needed.

• Monitor all training activities conducted on and off site.

• Liaise with educational institutions conducting hospitality training courses.

• Maintain an up to date record of suppliers of training resources.

• Administer the training budget and purchase training materials as required.

• Ensure that all associates comply with the Marriotts Brand standards.

• Ensure compliance with legislated health and safety requirements within the workplace.

• Manage the administration of trainees and apprentices on the property.

• Organise employees welfare activities.

• Take telephone inquiries regarding employment prospect and give appropriate advice.

• Conduct processing of correspondence and other documents for the HR Department.

• Assemble new employee files including all necessary forms and information.

• Assist with staff queries regarding name badges, letters of introduction etc.

• Assist in conducting Hotel site inspections for Orientation, Work Experience and Hospitality trainees.

ROLE & RESPONSIBILITIES

To manage and deliver complex projects through your project team, design, set up and management of leading-edge research.

To carry out account management activities through managing of existing client relationships and looking for new opportunities and,

To manage and coach our people.

• Manage all aspects of running a complex job and higher value work
• Ensure job profitability is achieved to meet the business expectations and instill this in others
• Carry out tasks displaying well-developed research skills, knowledge and thought
• Write complex proposals that meet and where possible exceed the brief requirements
• Accurate analysis and interpretation of data, providing strong recommendations
• Participate and show pro-activeness in new business generation; new contracts, calls and seeking opportunities (client-facing stream)
• Account Management, client contact to consist of project-related, relationship building and seeking repeat business discussions; measure to be set through review process
• Display specialist knowledge of a market and share this with others
• Demonstrate strong supervisory skills; i.e. project delegation, time management, day-to-day feedback on performance and behavior, conduct performance reviews. Ensure the project team is properly utilized
• Keep abreast of current trends within market research, in order todevelop personal skills / knowledge base
• Keenness to learn and proactive self-development and development of others
• Assist with recruitment of junior staff

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 5 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in related studies

ROLE & RESPONSIBILITIES

Manages integrating internal and external information sources to deliver exceptional insight to the clients.

Contribute to the development of the company's strategic research framework.

Building and nurturing relationships and credibility with clients.

Participates on team planning, company initiatives and growth of business

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
  Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
• Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements
• Oversee the team to ensure flawless execution of all market research projects from design to delivery
• Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills
• Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues
• Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)
• Contributes to and actively manages assigned revenue and profit margin.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization
• Regularly provide performance feedback and also seek feedback from team members
• Model the values of the organization and maintain the standard of conduct in the workplace
• Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life
• Effectively develop and use the diverse skills, cultural values and backgrounds of all team members

COMPETENCIES

• Self-Management
• Communication
• Collaboration
• Client Focus
• Knowledge & Expertise
• Flexibility

BACKGROUND

Experience:

• At least 7 years of strong Market Research Experience and good application of knowledge
• Solid experience in questionnaire design, table specifications and project management
• Understand and use statistical analysis
• Selling of research projects and capabilities
• Ideally, experienced in relevant category or sectors

Skills/Knowledge:

• Good communication skills, written and oral
• Sound problem-solving skills
• Able to work under pressure and meet aggressive deadlines
• Exceptional time management skills
• Good data preparation skills
• Good client service skills
• Able to build strong links with the rest of the business
• Proactive / Self-motivated
• Able to work effectively in a team and independently

Qualifications:

• Degree in any fields

Shangri-La Rasa Sentosa, Singapore

We are looking for an Assistant Learning & Development Manager to join our team!

As an Assistant Learning & Development Manager, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records
• Support hotel audits with essential training records and follow company policy as well as local authority guidelinse in training related area
• Monitor the effectiveness of pre and post training evaluation to maximise benefits from training courses and identify future training needs
• Develop effective links with partnership organisations such as universities and colleges, and training providers
• Develop an annual training plan which meets the needs of employees through the Learning Needs Analysis exercise
• Assist to conduct New Hire orientation for new employees and organise New Hire Induction for key positions

We are looking for someone who:

• Has a passion for Learning & Development
• Preferably has relevant certifications
• Preferably possesses relevant experience in Learning & Development
• Has strong communication skills and the ability to work collaboratively across teams and vendors
• Has strong organizational skills with ability to multi-task
• Has solid understanding of human resources processes and procedures relating to Learning & Development
• Is a critical thinker and a problem solver
• Able to communicate priorities and drives business results

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Responsibilities:

• Ensure smooth operations of Learning & Development functions & activities
• Conduct in-house training courses & co-ordinate external training courses
• Ensure relevant staff attended mandatory training courses in accordance with the statutory requirements & hotel's policy, especially for staff under the Progressive Wage Model
• Keep track of attendance of all participants. A duly signed attendance list by both the participants and the trainer must be submitted to the Human Resource Director immediately upon the completion of in-house training.
• Ensure submission of post-course briefing/evaluation by immediate supervisor to review training acquired within 2 weeks after completion of each training course
• Maintain training records and compile statistical reports concerning training hours, training places, costing, types of training, etc.
• Conduct orientation sessions and relevant trainings; develop brochures and training materials, multimedia visual aids and presentations.
• Establish and implement training budgets and submit forecasts, where necessary.
• Claim all training grants available & applicable to the hotel
• Organize staff engagement activities at least once a month
• Establish and administer staff recognition/reward program
• Manage local and overseas trainees on internship program
• Develop Train the Trainer Program, identify & train the respective departmental trainers
• Perform any other duties as may be assigned by Director of Human Resources from time to time

Candidates with the following certificates will have an added advantage:

• Diploma/Degree in Hospitality management or any relevant discipline
• 3 years relevant experience in similar capacity
• Posses excellent written and verbal communication skills
• Strong in microsoft office applications (Excel, Powerpoint, Word)

Please be informed that only shortlisted candidates will be notified.

For more information, visit www.goodwoodparkhotel.com

• Coordinate admissions interviews and virtual sessions
• Organize outreach events and manage publicity tools
• Update reports for communication purposes
• Advise students on education abroad opportunities
• Assist with study abroad applications and administrative tasks
• Manage logistics and scholar placements in partner universities
• Facilitate course matching between scholars and universities
• Handle communications between departments, universities, and scholars

Requirements:

• Minimum Diploma/Degree in Communications.
• Prior experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.