Total 328 job vacancies by A-it Software Services Pte Ltd

Job Purpose:

- The role is to support the Credit Cards team in executing campaigns via the rewards system (One Loyalty System) to drive payment volume.

Principal Accountability:

- Support end-to-end campaign set up in One Loyalty System (OLS) to support the team in executing campaigns

- Gather user requirements from business users on the campaign requests

- Coordinate prioritisation of campaign requests

- Plan and execute User Acceptance Testing (UAT) and live verifications (LV) by drafting test scenarios, setting up data and validating results with business users to ensure desired outcome

- Collaborate with the Rewards Delivery Team and external vendor (OneEmpower) to prepare the Paraforms and set up campaign rules in OLS

- Manage the resolution of UAT and production issues for the campaigns with business and delivery teams

Requirements:

- At least 2 years of work experience in accessing/setup parameters for system

- Experience in conducting User Acceptance Test (UAT) and live verification (LV)

- Knowledge of Credit Cards and loyalty rewards systems (One Loyalty System) will be an added advantage

- Able to manage multiple stakeholders, multi-task and work under pressure in a fast-paced and dynamic environment

- Strong project management and organisational skills with great attention to detail

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cash Product Commercialization Manager will assist the Regional Mid Cap & SME Cash team to drive business growth by commercializing cash products and solutions for our Mid Cap & SME customers:

1. Plan and execute campaigns and experiments to drive customer acquisition and utilization.

2. Leverage data analytics for leads and analyze results of campaigns and experiments to continuously gain insights and conversion.

3. Develop new product propositions to grow and entrench our position in the accounts and payments space.

4. Provide training and marketing support to implement go-to-market plans and drive product usage.

5. Drive efforts to maximize the use of digital channels for client acquisition, transactions, and ongoing engagements.

6. Work closely with Relationship Managers, Global Transaction Services, Marketing teams to ensure the delivery of business growth targets.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Duties

• Ability to utilize customer insight and data to translate into marketing strategy and drive quality leads generation

• Ensure thoughtful customer and employee journeys, leveraging data-driven operating models and design thinking to re-imagine top funnel awareness and engagements

• Be the overall coordinator and manage end to end of tactical campaigns, monitor campaigns post launch and implement improvements from learnings

• Passionate about creating joyful user experiences, design and implement thoughtful customer engagements , CJ/EJ

• Drive ideation across team and utilize Martech tools to optimize the digital journeys across all digital channels

• Supports implementation of digital initiatives ensuring delivery meets business objectives

• Collaboratively work with stakeholders to identify and define campaign use cases

• Have a creative eye to think outside the box and come up with new ideas or solutions to enhance customer engagements

• Attention to details and think holistically with the wider picture in mind

• Clear minded and ability to articulate product propositions to briefs to internal stakeholders

• Responsible for monthly reporting, maintain reports and support creating PowerPoint presentation decks

• Has an appreciation of risk management and regulatory compliance

• Exhibit a high degree of ownership and accountability

2. Requirements

• University graduate or diploma holder

• A minimum of 1 year of experience in financial services industry or in design thinking

• Strong interpersonal and communication skills

• Good organizational and project management skills

• Resourceful, creative and independent

• Possess analytical skills and design thinking skills preferred

• Good communication skills

• Multi-lingual will be an advantage

• Proficient computer skills, including Excel, Power Point, Word, etc.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Lead the PMO: Oversee and manage the Project Management Office (PMO), ensuring its effective operation, adherence to project management best practices, and alignment with organizational goals.

• Establish project governance and cadence;

• Coordinate with Technology PMO to plan and publish detailed project delivery milestones;

• Keep track of overall project progress vs. planned milestones on weekly basis; and escalate to Country Project Leads and Program Steering Committee (PSC) for any timeline risks;

• Keep track of project budget allocated to Business Unit/Supporting Unit and ensure spend within budget. Financial management, ensuing project financials are up to date and correct and captured in a timely manner

• Orchestrate cross-squad project deliverables to ensure all squads are running independently and efficiently

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Drive and manage project end to end delivery including requirement, design, testing, deployment

•Review test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

Required Experience

•More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge especially in Cards, Unsecured Loans & Payments

•Able to work with external vendors and across diversified teams

•Process-driven and strong advocate of reporting

•Good verbal and written communication skills

Areas of Expertise

Project Management

6 + Years

Soft Skills

Presentation Skills

6 + Years

Technical Skills

JIRA

2 - 4 Years

Technical Skills

Project Management

6 + Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

- Provide investigation support, track and monitor of reported customer issues escalated from frontliners.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and product partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & product partners to help speed up resolution of complex issues.

- Collaborate with journey owners to resolve identified customer journey gaps.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Candidate is expected to support & contribute towards the smooth operations of Bank’s Vickers Singapore Operations team.

1. Perform Reconciliation & settlement of trades against our Broker(s)

2. Prepare Trade Settlement Instructions to Broker/Custodian

3. Monitor & follow up with our brokers on our unsettled trades.

4. Perform Reconciliation of our Nostro & Trust accounts on a daily basis

5. Work with Stakeholders & support the investigations to resolve any identified discrepancies.

6. Support any team with any ongoing projects or ad hoc assignments from time to time.

Job Scope

As a Corporate Actions Analyst, you will ensure the smooth processing of corporate actions income and events. Your day-to-day responsibilities will include liaising with custodians, handling queries from various stakeholders. This role requires meticulous attention to detail and the ability to work collaboratively within a team.

Duties

1. Ensure timely and accurate data entry for processing all Incomes/Corporate events

2. Liaise with custodians for clarification on incomes/events

3. Handle queries from Relationship Managers on the incomes/events

Working hours (Have to work weekend as it is on rotating shift)

8.30am – 8.30pm, on 5-day work week

with rotating shifts, Mondays to Sundays and public holidays.

1. Maintaining a positive, empathetic, and professional attitude toward customers.

2. Responding promptly to customer inquiries on general and transactional enquiries

3. Communicating with customers through various channels.

4. Acknowledging and resolving customer requests.

5. Customer outreach to encourage the use of digital services.

6. Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

7. Collaborate with stakeholders to resolve all customer queries and requests.

8. Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.

9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery

10. To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Tasks:

- Assist with trade bookings in Murex, amendments, restructuring. [ daily tasks ]

- Assist with PL reports, risk reports, fund onboarding

- Assist with DigiPlatform and system automation testing, integration and operations.

- Work on ad hoc desk automation tasks

- Work with Operations, Structuring desks, Finance

Skiils

- Proficiency with Microsoft office

- Experience using Murex

- Programming in python and / or VBA is desirable

- Some basic Finance product knowledge – will be working mainly with Equity Swaps although this can be taught

Qualities:

Technical background

· Can pick up info quickly, self starter, can work efficiently and diligently

· Aware that it’s a fast-paced environment and uses initiative and common sense

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Candidates must have Strong analytical/ problem solving skills and comfortable with working with numbers and relational datasets.

• Partner with business units to identify, quantify and realise cost/ productivity/ efficiency savings

• Lead enterprise programmes/ workstreams / projects to improve Group cost shape

• Drive financial analyses- data collection, analysis of financial / operational data, model development

• Develop and sharpen cost methodologies: Conceptualise/ implement performance management framework to assess initiative progress, incl. productivity from technology implementations

• Strengthen reporting, governance

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Bank is seeking a Data Analyst to support the design, development, and implementation of various dashboard requirements within Bank.

The ideal candidate will collaborate closely with a team of data analysts and business users throughout each project stage to ensure timely and high-quality delivery of dashboard solutions.

Responsibilities:

• Requirements Gathering:
  • Gather and analyze requirements from business stakeholders.
• Data Preparation:
  • Clean, transform, and analyze data to ensure its suitability for dashboard development.
  • Perform data discovery and analysis from the bank’s data platform to assess the feasibility of requirements.
• Dashboard Design:
  • Conceptualize dashboard designs through wireframes and prototypes.
  • Develop visually appealing and intuitive dashboards in QlikView/Qlik Sense to effectively communicate key insights and metrics.
  • Apply best practices in user interface (UI) and user experience (UX) design.
• Testing & Troubleshooting:
  • Conduct testing and troubleshooting to ensure dashboard functionality and performance across different devices and platforms.
• Training:
  • Conduct training sessions and roadshows to promote awareness and usage among target users.
• Additional Tasks:
  • Assist with other data discovery tasks (non-dashboard related) that the team is working on.

Qualifications and Requirements:

• Education: Bachelor’s degree in Business Analytics, Computer Science, or a related field.
• Technical Skills:
  • Knowledge with QlikView and Qlik Sense, including dashboard development, data modelling, and reporting.
  • Proficiency in Business Intelligence (BI) tools, visualization tools, and scripting.
  • Knowledge of SQL for data manipulation.
• Analytical Skills:
  • Ability to convert data into meaningful information and insights.
  • Strong problem-solving skills and ability to propose fit-for-purpose solutions.
• Soft Skills:
  • Strong interpersonal, communication, and presentation skills.
  • Effective time and stakeholder management skills.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

**Digital Local Payment Dashboard**

- Collaborate with Product & Analytics to conceptualize and develop a comprehensive digital local payment dashboard.

- Analyze local payment trends and provide in-depth insights to guide future initiatives and enhancements.

**Design Customer Journey with Data**

- Work with various stakeholders to understand customer needs and design a seamless digital experience across all touch points.

- Conduct customer immersions, gather feedback, and research market best practices to create a user-friendly UI experience.

- Analyze customer profiles, segmentation, and transactional behavior to understand pain points and opportunities.

**Enhance Local Payment Customer Journey**

- Develop innovative solutions to enhance customer experience and streamline employee workflows in digital local payments.

- Leverage internal data to identify opportunities to increase digital local payment adoption.

**Drive Digital Initiatives in Local Payments and Transfer**

- Partner with Tech & Business teams and stakeholders to develop digital initiatives for Local Payments.

- Utilize market data to propose enhancement recommendations.

- Support post-implementation tasks, including user training, troubleshooting production issues, Live verification and escalation.

Areas of Expertise Data Management 1 - 2 Years

Areas of Expertise Digital/Content Management No 1 - 2 Years

Soft Skills Analytical Ability 1 - 2 Years

Soft Skills Presentation Skills 1 - 2 Years

Software Skills MS Excel < 1 Year

Software Skills MS Excel Advanced 1 - 2 Years

Software Skills MS Excel Intermediate < 1 Year

Technical Skills Graphics and Digital Application Experience 2 - 4 Years

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The first bank to hold three world’s best bank titles at the same time, and the creator of the award-winning mini-series, is looking for a Content Strategist with deep expertise in social media, particularly TikTok, to join its Group Strategic Marketing & Communications (GSMC) team.

Working together with GSMC’s Content Team, this Content Strategist is responsible for conceptualising, designing and executing content marketing experiences for social media, in particular TikTok, that are on-brand and on-trend.

The individual should: be well-versed in digital media production for short form videos, with an intimate understanding of TikTok micro-trends and lingo, have a keen understanding of how marketing campaigns are brought to life from ideation, to publishing, to amplification.

The Content Strategist will be expected to work across departments to translate campaigns and culture for the TikTok platform and audience.

The individual should also have a proven track record of either growing a personal following, or corporate accounts.

Key accountabilities:

1. Tell engaging stories and be responsible for TikTok content seriesthat may run on a daily publishing calendar.

2. Design and conceptualise complex content marketing campaigns in partnership with multiple internal and external stakeholders. Ensure end-to-end integration of brand messaging with minimal supervision under tight deadlines.

Job duties & responsibilities:

1. Drive and produce TikTok content formats that are sticky, with compelling messages that strengthen Bank’s positioning and persona

2. Deliver videos with the right composition of editorial and creative elements to tell stories about Bank’s areas of focus, including people and culture.

3. Have experience with TikTok community management and understand the TikTok audience psyche

4. Able to react on the spot to trends, and provide video responses to comments where necessary

5. Ensure quality and consistency, and speak the language of TikTok in materials produced and published

6. Support the production of content series' for other social media platforms.

Experience:

3-5 years’ experience in digital media.

Education/ Preferred qualifications:

Diploma/Degree qualifications from polytechnics/ film & media/ advertising/marketing/communications/ journalism or digital broadcast media.

Core competencies:

1. Proven work experience and skills in end-to-end creative content production and online publishing - from ideation to amplification.

2. Article and/or project portfolio that showcases your writing style and ability to craft TikToks.

3. Passionate about and skilful in delivering engaging and relatable (audio-visual) storytelling through digital media that speaks directly to viewers/readers.

4. Enjoy tapping into TikTok trends and understand immediate requirements to push out videos quickly to ride the trend.

5. Highly developed communication, interpersonal and influencing

skills to motivate and work cooperatively with others, at all levels.

6. Creative and innovative, with a focus on continuous improvement.

7. Proven ability of being an exceptional team player, collaborating with multiple content owners and subject matter experts.

8. Strong sense of ownership of results.

Technical competencies:

1. Social media native with understanding in audience and content consumption data to support the creative decision-making process.

2. Deep operational knowledge and content development expertise for TikTok

3. Proficiency in digital video editing/ post-production

4. Well-versed in spoken and written English

5. Understanding and use of data and research to inform a content strategies

6. Experience in managing and optimising content on social media accounts

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Roles & Responsibilities

• Assist Head of Wealth Planning Competency Centre with the development and implementation of

o Legal template, standard documents

o Product Guides, Frameworks, Flowcharts

o Internal guides or policies (where applicable)

and identifying areas of improvement to legal precedents and develop new templates in line with business needs.

• Support in Complex Structures assessment / onboarding and Transactions

• Liaise with bank stakeholders (e.g. Trustee, Wealth Planning teams) and external legal and tax advisors

• Assist with trainings for RMs, WPs & Bank’s Trust Managers (TMs) through coordinating internal and external trainings conducted by external professionals

• Review, comment and analyze legal and tax opinions

• Assist with monitoring new laws and regulations, development relevant to the business and drafting updates via Wealth Planning Brief and Fact Sheet on latest development with respect to regulatory and taxation environment

• Support Head of Wealth Planning Competency Centre with Bank’s stakeholders on strategic initiatives with a Wealth Planning Focus

• Handle any other work assigned from time to time by Head of Wealth Planning Competency Centre

Job Requirements/Skills and Qualifications:

• Degree in law or accountancy / STEP qualified (preferred)

• Several years of experience working as in-house counsel or preferably with prior experience in the knowledge management division of a law firm

• Solution oriented with an eye for accuracy

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Must have prior experience working in data centre operations in financial institutions.

Job description

1. Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems and structured cabling systems.

2. Managed DC/Building landlord ensuring preventive maintenance on data centre infrastructure and systems are performed promptly.

3. Respond to alarms, troubleshoot issues, and ensure prompt resolution.

4. Liaise with DC/Building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.

5. Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.

6. Ensure strict adherence to data centre physical security procedures.

7. Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.

8. Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.

Requirements

1. Minimum 5 years of experience in data centre facility management.

2. Experience working in a high-pressured environment with 24x7 on-call responsibilities

3. Strong knowledge of electrical, mechanical and fire suppression systems in data centres.

4. Knowledge of structured cabling system and rack-and-stack will be advantage

5. Strong understanding of incident, problem and change management procedures based on ITIL best practices

6. Proficiency in troubleshooting and problem-solving.

7. Excellent communication and interpersonal skills.

8. Must have prior experience working in data centre operations in financial institutions.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Data Centre Facility Engineer

Must have prior experience working in data centre operations in financial institutions.

Job description

1. Monitor and maintain critical data centre infrastructure, including power distribution systems (UPS, generators), HVAC systems, fire suppression systems, and access control systems.

2. Perform preventive maintenance on data centre equipment and systems.

3. Respond to alarms, troubleshoot issues, and ensure prompt resolution.

4. Liaise with the building landlord to coordinate maintenance schedules, address building infrastructure issues, and ensure compliance with safety regulations.

5. Support off-office hours activities, including responding to emergency alarms, performing on-call duties, and coordinating with vendors for emergency repairs.

6. Ensure strict adherence to data centre physical security procedures.

7. Follow documented incident response procedures, track incidents to closure, and communicate with stakeholders.

8. Generate reports to management, including monthly performance reports, incident summaries, root cause analyses, and status reports on ongoing projects.

Qualifications:

1. 3+ years of experience in data centre facility management.

2. Experience working in a 24x7 mission-critical environment.

3. Strong knowledge of electrical and mechanical systems in data centres.

4. Experience with fire suppression systems and access control systems.

5. Proficiency in troubleshooting and problem-solving.

6. Excellent communication and interpersonal skills.

7. Must have prior experience working in data centre operations in financial institutions.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

(Prefer candidates who can review Chinese marketing collaterals)

Job description

1. Handling staff notes reservation to meet customer demand

2. Supporting Banking notes reservation for corporate clients

3. Obtaining cost quotations, arranging logistics arrangement and preparing marketing assets

4. Managing communications, delivery, and testing for CNY and Queue campaigns

5. Assisting the manager with other assigned tasks as needed

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Seeking a knowledgeable and experienced Mainframe Storage Administrator to be responsible for providing operational support for Storage, Tape and SAN switch management

Preferable to have also work with IBM Virtual Tape and DELL EMC storage hardware and software

Key Requirements:

1 . At least 10 years of experience working with Mainframe Storage management n a z/OS environment including experience with REXX, JCL, TSO/ISPF, RMM, DFSMS, DFHSM etc

2. Install, configure, and upgrade Mainframe Storage software and third-party products

3. Monitor storage systems for performance and troubleshoot issues

4. Work with application teams to provide support storage related issues

5. Support 24x7 technical troubleshooting and support including engagement of IBM and vendors for problem resolution and determination

6. Familiar with DELL EMC SRDF/GDDR environment with 3 site synchronous and asynchronous replications.

7. Able to manage and configure SAN Switch for Mainframe storage using SANAV Software

8. Able to manage and configure IBM Virtual Tape for Mainframe storage

9. Provide process automation support and maintain SOP documentation

10. Support backup/recovery and disaster/recovery planning and testing

11. Support periodic system configuration reviews and audit reviews

12. Strong communication skills and the ability to work collaboratively

in a team environment.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Title: Data Security Engineer

Job Objectives

The Data Security Engineer will support the day to day operations and development of the bank security suite of products with key objective in designing, developing, deploying, maintaining and enhancing the Bank’s Data Security capabilities which includes but is not limited to Data Loss Prevention (DLP), E-Mail Encryption and Operations.

Key Responsibilities

1. Create dashboards, alerts, reports in Splunk.
2. Maintain and enhance existing reports for business
3. Develop the necessary test cases and perform testing
4. Implement and operationalize the use cases.
5. Create and maintain documentation in accordance to Bank standards.
6. Ensure appropriate standards and procedures are adhered to during the development process to support quality deliverables.
7. Troubleshoot, debug and provide production system support for Data Security Engineering services
8. Coordinate with internal teams and vendors to resolve system issues
9. Execute tasks related to project / change request / maintenance request

Key Requirements

Technical Skills

· Working experience in integrating solution with Splunk and developing Splunk contents (alerts, reports and dashboards)

· Hands-on experience with Windows, Unix or Linux and endpoint management tools (e.g. SCCM, JAMF)

· Proficiency in network technologies, scripting and automation (e.g. PowerShell scripts, Python)

· Advanced level of proficiency in Microsoft Office products

Other Competencies and Education

· Degree in Computer Science or related discipline and related certifications.

· Overall 6 years of work experience in information technology and at least 2 years in Cyber Security

· At least 3 years of relevant experience in managing and deploying Data Security solutions

· Data Security or Splunk product certifications will be favorable although not mandatory

· Knowledgeable with the variety of Data Security technologies and familiar with the industry trends and best practices

· Analytical problem solver and good at troubleshooting technical issues

Will only consider candidates with BA experience in Credit Risk domain.

Experience in gathering user requirement, write user story, grooming, testing, etc.

Job Description

• Facilitate requirements workshops to engage the various stakeholders such as Front Office users to elicit and validate business requirements.

• Lead and manage issues, and ensure all requirements have proper traceability.

• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.

• Become an effective “bridge” between users and technology.

• Good team player with strong interpersonal skills.

• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

Software Skills

MS Excel

SQL

Responsibilities:

• Develop and maintain Tableau dashboards to visualize complex data sets for actionable insights.
• Implement automated processes for dashboard refreshes and data updates to ensure real-time or near real-time analytics.
• Troubleshoot and resolve any issues with Tableau dashboards, ensuring optimal performance and functionality.
• Design and implement efficient data models to support Tableau dashboard development, ensuring scalability and performance.
• Collaborate with business teams to gather requirements and understand business needs for dashboard development.
• Conduct thorough data analysis using SQL queries to extract, manipulate, and transform data for reporting purposes.
• Develop and maintain Python scripts for data ingestion before loading into DWH.
• Stay updated on emerging trends and best practices in Tableau, data visualization, and analytics technologies.
• Provide guidance to business users on Tableau dashboards, best practices, and troubleshooting techniques.

Qualifications:

• Preferred Bachelor's degree in Computer Science
• Minimum of 5 years of experience as a Data Analyst, with a focus on Tableau dashboard development and SQL development.
• Strong proficiency in Tableau Desktop including dashboard design, layout, and optimization.
• Experience with automating Tableau dashboard refreshes using Tableau Server.
• Expertise in troubleshooting Tableau dashboard issues, identifying root causes, and implementing solutions.
• Solid understanding of data modelling concepts and best practices for Tableau dashboard development.
• Proficiency in SQL programming for data extraction, manipulation, and analysis.
• Experience with Python scripting for data ingestion and integration is an added advantage.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.

Job Title: Project Management Office (PMO) Support

Job Objectives

Bank in Singapore is looking for an experienced PMO support personnel to support the bank’s Global Markets Technology’s delivery teams.

The PMO Support will be responsible for providing support in the successful delivery of projects which primarily includes:

• Assist with projects’ financial tracking and budgeting.
• Assist with resource and contract renewals /management, including contract review/negotiation, tracking/processing renewals and expirations, manage vendor relationships and maintenance of records.
• Assist with resourcing including tracking/updating requirements, sourcing, interview arrangements, facilitating onboarding / offboarding arrangements and maintaining records.
• Provide project management support to the delivery teams, including collating / tracking project deliverables for internal compliance requirements and ensuring that timelines are met.
• Perform other administrative duties as needed to support the PMO team.

Key Requirements

• Bachelor's degree in business administration, Banking / Finance
• Minimum 5 years of IT Project Support experience, preferably in Banking/financial industry.
• Advance knowledge of MS Word, Excel, PowerPoint and SharePoint.
• Strong organisational, analytical and time management skills, and meticulous with details.
• Highly-motivated self-starter and strong team player and able to work with a high degree of autonomy.
• Excellent communication skills and able to communicate well with senior stakeholders.
• Demonstrated ability to work collaboratively with project teams and stakeholders.
• Good attitude, coachable and able to maintain a high degree of confidentiality with the information handled during the course of work.
• Able to handle high degree stress and meet tight deadlines as required.
• Have the ability to take detailed project meeting minutes for audit trail will be a plus.

The Technology and Operations function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services.

We work closely together to harness the power of technology to support our physical and digital banking services and operations.

This includes developing, centralizing and standardizing technology systems as well as banking operations in Singapore and overseas branches.

Job Description:

Functionally reports to the Service Build Engineering Lead under Group Infrastructure Platform Services, the Build engineer will be responsible for detail design, build, post provision support and continuously optimize and automate the end-to-end build and provisioning process in accordance to the bank standard.

This role will support and collaborate with Design, planning, solution architect, application and Development teams on infra build requirements, standards and the use, optimization and troubleshooting of all features in Oracle, SQL and Maria database & its tools.

This role will participate in technical discussions to share ideas and provide feedback in continuing the improvement of the Service Build Engineering team in areas such as Optimization, automation, cost savings, technology adoption & operational efficiency.

Key Responsibilities

• Oracle/SQL/ MariaDB Database software installation, upgrades and maintenance
• Resolve build issues with database or related third party products
• Take initiatives to enhance current workflow and process
• Maintain database security & compliance and ensure Database is Hardened
• Manage project timeline and issue remediation efforts
• Take care of DB Performance Tuning, Query Optimization during build phase
• Monitor and troubleshoot Oracle & SQL Server related CPU, memory, I/O, disk space and other resource contention.
• Strong experience of backups, restores, recovery models, database shrink operations, DBCC commands
• Handle project queries promptly, meet deadlines and co-ordinate with multiple infra teams effectively
• Should be willing to take up any role in the team when need comes without any hesitation

Key Requirements

• Min. 5 years of experience in installation and setup from scratch of various versions of Oracle Database & Microsoft SQL Server is a MUST.
• Strong understanding of Database architecture
• Proven skills and experience in setting up HA/DR solution for Oracle (RAC, DG & ADG) and SQL Server (Always ON)
• Knowledge in Operating Systems like windows and Unix
• Experience in raising Technical SR with Oracle/ Microsoft in case of any issues/bug fixes
• Strong Experience of RMAN, expdp/impdp
• Experience in evaluating and installing new software releases and patches
• Experience in developing and executing database security policies, procedures
• Must take initiatives to automate manual Database work
• Able to document all the process and checklists clearly and keep them up to date
• Proven skills and experience in managing complex problem solving and incident management related to Oracle DB and Microsoft SQL Server
• Ability to work in a team
• Excellent communication and mail writing skills

Added Advantage

• Knowledge and Experience in MariaDB is an added advantage
• Experience and Knowledge in Powershell/Shellscripting is a plus
• Experience and Knowledge in Server Virtualization is a plus
• Cloud knowledge is preferred

VMware Engineer

Functionally reports to the Service Build Engineering Lead under Group Infrastructure Platform Services, the role will be responsible for cross team coordination and implementation to support the successful delivery of VMware Infrastructure Build to internal banking customers.

This role will support and collaborate with Design, Planning, Domain architect, application, and Development teams to ensure VMware infra build timeline and requirements are complete, and in accordance with Bank’s standards.

This role will participate in process discussions to share ideas and provide feedback in continuing the improvement of the Service Build Engineering team in areas such as Optimization, automation, cost savings, technology adoption & operational efficiency.

Responsibilities

• Proficient in deploying, configuring, and managing VMware vSphere environments.
• Proven experience in planning and executing hardware migrations, including assessing current infrastructure, developing migration strategies, and implementing new hardware.
• Expertise in configuring and managing storage systems (SAN, NAS) within a VMware environment, including data migration between storage arrays.
• Co-Ordinate / Support datacenter operations i.e Hardware movements, Cabling requests, storage assignment and so on in accordance with Bank’s policies.
• Perform regular health check and daily operational support and to update the status to the stake holders.
• Expertise in analyzing ESXi capacity and recommend capacity uplift plan.
• SME to support Build team in any VM setup and in-depth trouble shooting
• SME to support any VMware related incident escalation
• Strong understanding of network configuration and troubleshooting in virtualized environments, including standard / distributed vSwitches, VLANs.
• Ability to monitor, analyze, optimize performance for VMware environments
• Proficiency with vMotion and Storage vMotion for live migration of virtual machines between hosts and datastores without downtime.
• Knowledge of security best practices and compliance requirements in virtualized environments, ensuring that the new hardware adheres to organizational and regulatory standards.
• Experience in managing HP and DELL server hardware.

Job Requirements

• A minimum of 5+ years in comparative industry experience
• Bachelor's degree preferably in Computer Science or Information Technology
• Working knowledge of ITIL, Data Analytics, Project Management
• Certification is a plus
• Experience in project management, including creating detailed migration plans, coordinating with stakeholders, managing timelines, and documenting the entire migration process.
• Expected to support weekend tasks or activities

Key Skills: Murex MxML, Datamart , MLC and SQL

Job Objectives

Production support Analyst role for Murex Datamart, MxML and MLC.

Have a strong business and technical knowledge of Murex functionality and external interfaces.

Key Responsibilities

• Manage the day-to-day operational and L2 production support tasks for GM & Risk System ( System health checks, Monitoring, Responding stakeholders and provide timely updates)
• Responsible for resolving incidents reported with in the agreed SLA and update progress and on issue resolution.
• Work with other support team(s), ensuring the respective teams provide proactive, timely and efficient support to users.
• Participate in the support activities and own all such issues and incidents.
• Ensure the team(s) adopt any operational workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Ensure control disciplines are followed within the team(s), e.g. change standards and release processes
• Ensure all issues are proactively managed – escalate issues as appropriate to necessary teams and management.
• Analyse, identify the root cause, and escalate issues to appropriate teams and resolve issues to closure
• Create and provide Murex environment wherever necessary with Environment Team
• Participate in any Roll Swap activities or infrastructure related upgrade.

Key Requirements

• Degree in computer science/engineering or related disciplines.
• 3-6 years of hands on application support experience in the banking industry
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Good functional and technical knowledge of MUREX and its MXML workflow, Datamart, Feeder and EOD reporting

Good to have:-

• Good understanding of ITIL methodology
• Experience in working with some of these technical platforms or programming languages - Unix, Oracle, Sybase, C++, and Scripting.