Total 15 procurement specialist job vacancies in Finance / Banking / Insurance category in d05 clementi new town hong leong garden pasir panjang

Job Description

• Participate in the implementation of credit risk management framework including underwriting, credit limit management and risk based pricing.
• Monitor the performance of risk indicators to finetune and enhance credit risk management policy by conducting data analysis.
• Responsible for evaluating the credit worthiness of new credit applicants and monitoring the ongoing financial performance of existing credit customers.
• Responsible for risk model evaluation and continuously monitor its performance to ensure the stability and accuracy of risk strategy.
• Work closely with cross-functional teams such as anti-fraud, collection and modeling team to optimize end to end risk processes.
• Collaborate with Business teams, Product teams, Engineering teams and Ops teams to balance risk management targets with business targets.

Requirement

• Bachelor Degree and above in Finance, Computer Science, Statistics, Engineering, Economics or other relevant fields.
• Minimum 3 years experience in the risk management area specializes in credit risk management in a sound financial institution.
• Proficiency in SQL or Python.
• Experience in underwriting policy, credit limit and portfolio management and good awareness of anti-fraud and modeling is preferred.
• Strong analytical thinking and problem solving skills.
• Excellent communication and stakeholder management skills.

Kindly note that you can only be considered for one role at a time with any of the companies within our Group. If you have applied for other jobs with the Group, you will be considered for roles in the order of your application.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Analyze and investigate complicated insurance claims
• Perform detailed site inspections
• Review and process new vehicle claims reports
• Uphold relationships and communication with insurance departments and customer
• Organize and present vehicle claims review plan
• Negotiate settlement
• Resolve vehicle claims in a timely manner
• Other adhoc duties as and when assigned

Requirements

• Bilingual (Mandarin and English)
• A minimum of 3 years’ in a similar position
• Strong analytical and organizational skills
• Superb interpersonal and communication skills
• Good understanding of insurance claims negotiation and settlement techniques
• Able to handle multiple task efficiently in a fast pace environment
• 5.5-days work (Mon-Fri: 9.00am to 6.00pm, Sat: 9.00am to 1.00pm)

Job Description

We are seeking a Credit Specialist responsible for managing arrears and collateral in alignment with credit policies, handling collections, disputes, and policy exceptions, and preparing financial reports for management. The role involves driving digital transformation by streamlining processes, supporting system enhancements, and improving workflow efficiency. Strong communication, negotiation, and data management skills (Excel, Power BI) are essential, alongside experience in CRM systems and a proactive, resilient approach to learning and problem-solving.

Job Responsibilities:

Arrears Management and Policy Compliance

• Work as part of a team responsible for arrears management and collateral management in accordance with Credit policies, monitoring and reporting credit positions to mitigate financial exposure and improve cash flow.
• Responsibilities include, but not limited to, liaising with customers and various internal stakeholders on collection issues, dispute handling, analysing policy exceptions, negotiating collection plans, provision for bad debts.
• Maintain and monitor credit aging positions and bad debts are kept within acceptable levels.
• Prepare aging reports and analysis (e.g. customer financial health assessment) that supports management oversight and decision-making.

Digitalisation and Transformation

• Drive operational excellence through process streamlining and digitalisation.
• Understand process and system flows, identifying gaps and opportunities to support growth towards more efficient and intuitive workflows and data flows, with time efficiency gains as one of the targeted outcomes.
• Document and update business process maps for knowledge transfer.
• Support system enhancement projects, which may include developing user requirements and participating in user acceptance tests.
• Support the delivery and implementation of new products and BAU enhancements requested by the business (for finance/credit workflows).

Preferred Attributes

• Diploma in Business or equivalent
• 3 to 5 years of relevant working experience in credit control and debt collection
• Well-organised with a systematic thought process.
• Strong communication and negotiation skills.

Strategic Investment Specialist

Job Responsibility：

1、Identify potential investment targets in gaming industry through industry mapping and market research；

2、Develop investment targets and conduct preliminary deal screenings；

3、Assist Investment Managers in progressing investment opportunities, participate in due diligence on potential investments, and facilitate business negotiation；

4、Maintain good communication with business partners and portfolio companies；

5、Assist in post-investment managements including tracking financial, operational metrics, monitor developments of portfolio companies, and other value-add activities；

Job Requirement：

1、Bachelor's degree or above in finance or related fields；

2、Strong communication skills；

3、Passionate about gaming industry, with some understanding of games and have some game appreciation abilities；

4、Align with company culture and values；

5、English proficiency required, fluency in Chinese preferred；

6、Fresh graduates are welcome to apply.

The successful candidate will be awarded a 1 year contract with completion bonus.

Job Description:

• Responsible for managing and processing invoices for payment and ensure all AP transactions are processed timely and accurately.
• Review request of new vendor creation in accounting systems and ensure policy and procedures are strictly adhere to.
• Provide strong support and guidance to junior staff and able to take initiative to resolve disputes pertaining to Accounts Payable matters.
• Support Finance Manager with adhoc projects and tasks as needed.

Requirements for Specialist:

1. Degree in Accounting/Finance or equivalent
2. Preferably 8 years’ experience in AP operational processes with some supervisory experience.
3. Willing to support Ad hoc tasks assigned by Finance Manager.
4. Hands-on experience with Microsoft office and ERP system.
5. Proficient in Excel
6. Independent and confident to carry out assignment in an efficient and effective manner
7. Meticulous, organised, pro-active and able to work under pressure
8. Effective communication skill in both spoken and written.
9. Preferably able to start work immediately

The Apparel/Accessories Costing Excellence (ACE) team is a function of Nike’s Global Sourcing and Manufacturing team, driving product cost transparency and excellence through effective costing and cost engineering. ACE also creates the costing frameworks, standards, and systems to enable an integrated costing process for Apparel/Accessories (AP/AC), leading manufacturing cost negotiations and serving as subject-matter-experts and change leaders in costing for Nike.

WHO WE ARE LOOKING FOR

We’re looking for a Marker Specialist who is based in Singapore and responsible for the seasonal evaluation of apparel, headwear and accessories fabric and trims utilization, enabling cost accuracy/avoidance and reduction of material wastage in long term through marker validation, optimization, and standardization efforts.

Being the subject matter expert, the Marker Specialist will also be collaborating with both internal and external stakeholders, providing technical support and guidance through troubleshooting, discussions and trainings related to material utilization and factory performance improvement.

Operationally, the Marker Specialist is required to prepare seasonal reporting, perform data analysis and regular maintenance of existing SOP (Standard Operating Procedure), tools and documents. In Nike, change is constant. Therefore, the desire and curiosity to constantly identify or explore opportunities for continuous process improvement in existing workflow and practices over time is highly valued.

WHAT YOU WILL WORK ON

On a day-to-day basis, you will be evaluating on seasonal marker validation, analyzing and optimizing material (fabric/trims) utilization by evaluating factories’ costing marker using pattern/marker software during seasonal marker validation. You will be providing cost effective marker lay-up recommendations and accurate justification of usage and percent efficiency standard which contributes to cost accuracy/avoidance for Nike. At the end of each season, you are to provide seasonal cost savings reporting that will be shared with relevant Nike stakeholders.

During the marker validation or material utilization process, whether seasonal or ad-hoc basis, you are
expected to provide technical support & guidance to internal and external stakeholders through area of expertise and knowledge of fabrics, construction, and fit standards to troubleshoot or address on fabric/trims related usage initiatives and enquiries.

You will be presenting findings and/or providing solutions, options or recommendations whenever possible. There is also a need to deep dive with factory and costing team to review factories’ seasonal material efficiency performance whenever required. You will initiate and lead discussion with factory partners to resolve technical matters and drive manufacturing process improvement with the aim to reduce waste and improve efficiency.

In a team setting, you should be actively involved in weekly team meeting to share updates, explore and drive possible process/ system improvement conversation to optimize day to day operational efficiency. Always sharing best practices and ensure standardization and alignment within team through proper documentation

Aside from the daily tasks/activities, there will be a need to perform other operational duties, such as data analytics for internal use or further project study, maintaining, updating or re-design existing tools, guidelines, policies and training materials whenever required. Occasionally, we could be providing trainings for internal and external parties whenever required, such as new process implementation, onboarding new factory etc.

WHO YOU WILL WORK WITH

You will be part of the AP/AC Costing – Material Utilization team reporting to the Material Utilization Manager based in Singapore. The work that our team is leading plays a significant role in enabling cost accuracy/avoidance and reduction of material wastage in long term through validation, optimization, and standardization.

As the subject matter expert for material utilization, you will be collaborating closely with factory partners and supporting Nike internal functions involved in the costing process such as Product Creation and Sourcing team to evaluate apparel, headwear and accessories fabric and trims utilization. In this process, you will be providing findings, analysis, and/or suggestions to achieve material optimization and efficiency improvement.

WHAT YOU BRING

• 4 to 6 years of relevant experience in the apparel industry, specifically in costing/production marker making or equivalent experience with material usage optimization will also be considered.
• Proficiency in CAD/Marker/Nesting software systems such as Optitex and Lectra is preferred.
• Knowledge in applying data visualization tool Tableau and work management tool Smartsheet is preferred. Proficiency in creating dynamic PowerPoint presentations is a plus point.
• Great presentation skills and excellent verbal/written communication skills in English.
• Work Independently with strong analytical and problem-solving skill as well as a good team player to collaborate and communicate effectively with factory partners and cross functional teams.
• Demonstrate initiative, proactiveness and resourcefulness
• Meticulous and detail oriented

Job Responsibility：

1、Identify potential investment targets in gaming industry through industry mapping and market research.

2、Develop investment targets and conduct preliminary deal screenings.

3、Assist Investment Managers in progressing investment opportunities, participate in due diligence on potential investments, and facilitate business negotiation.

4、Maintain good communication with business partners and portfolio companies.

5、Assist in post-investment managements including tracking financial, operational metrics, monitor developments of portfolio companies, and other value-add activities.

Job Requirement：

1、Bachelor's degree or above in finance or related fields.

2、Strong communication skills.

3、Passionate about gaming industry, with some understanding of games and have some game appreciation abilities.

4、Align with company culture and values.

5、Fresh graduates are welcome to apply.

PRODUCT AREA

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

The YouTube Monetization Policy, Implementation, and Escalations (PIE) team's mission is: Timely, consistent, and accurate demonetization actions which reflect Google’s policies and values while mitigating high risk escalations with timely, predictable, accurate, and coordinated actions.

Qualifications

JOB RESPONSIBILITIES

• Enforce policy decisions for YouTube’s advertiser friendly guidelines.
• Review controversial and sometimes offensive video content to determine whether or not they’re brand safe.
• Responsible for independently handling incoming urgent escalations from advertisers, creators, and press.
• Work closely with our global YouTube Monetization Policy Specialists as well as our partners in Strategic Preparedness and Response on urgent and sensitive incidents, and rollout policy updates and improvements with the policy development team
• Represent a well-researched, data-driven, user-focused stance for YouTube that balances users, advertisers, product, and brand considerations across a variety of policy issues and platforms.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 6 years of experience in content policy/review, legal, Trust and Safety, policy escalation, or crisis management.
• Experience managing escalations, crisis management, or incident management.

PREFERRED QUALIFICATIONS

• Experience or demonstrated interest in content or monetization policy, anti-abuse operations and or abuse fighting at scale in the online space.
• Understanding of how brand safety works for advertisers on internet platforms.
• Ability to work independently and collaboratively to complete projects from beginning to end and in a timely manner.
• Excellent skills communicating with and influencing broad groups of cross-functional stakeholders

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking to expand our IT Group systems team, to provide adequate support for our ambitious finance transformation program. The incumbent will be playing a major role in ensuring a seamless alignment with the strategic goals for the finance organization.

What you will do

• Position as in-house IT-specialist within various finance applications
• End-to-end project management of implementation of IT projects
• Identify inefficiencies and implement solutions that drive business results
• Manage external service provider
• To help up-skilling the finance users within our finance applications.

What you bring

Experience

• Bachelor's Degree related to Finance or IT
• Experience working with finance systems e.g. Consolidation Systems, EPM Systems, Treasury Management Systems, Lease Management Systems and / or Tax Management systems
• Experienced in the areas of accounting, group consolidation, financial databases
• End-to-end project management of implementations

Personal competencies

• Strong stakeholder management
• Strong understanding of finance systems
• Excellence communications skills (both oral and written communication skills)

You may also submit your application directly to the company job portal for a quicker response. Here is the link:

https://careersapac.wsa.com/jobs/3743406-senior-specialist-finance-systems

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds onderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

As part of YouTube Trust and Safety, you will be directly responsible for making the internet safer, protecting free speech, and defending our brand.

As a Policy Escalation Specialist, you'll ensure that we deliver performance goals for sensitive and timely escalations of potentially questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure that issues are triaged and the right stakeholders are involved in resolution.

In this role, you will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input into where we put our efforts next. In addition, you will dig into the data around incidents and search for trends, impact, and possible improvements. You will be required to work on-call on weekends and holidays on a rotational basis.

Qualifications

JOB RESPONSIBILITIES

• Manage escalations as part of the APAC Headquarters team in the Trust and Safety organization.
• Ensure that all escalations are triaged, tracked, investigated, resolved, and communicated accurately using internal tools and systems. Manage or assist in conducting reviews to capture lessons-learned and ensure regular follow-up for any items identified.
• Analyze, identify, prioritize, and deliver operational improvement opportunities. Identify, articulate, and quantify the impact of required tools changes to deliver on these opportunities.
• Partner with Policy, Engineering, Vendor Operations, and Analytics teams to define the best plan and implement fast.
• Review and manage escalations from graphic and controversial video content in line with YouTube Community Guidelines.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 3 years of experience in content policy/review and anti-abuse or customer support operations.
• Ability to communicate in Urdu, Bengali, or Sinhalese fluently to review content in these languages.
• Ability to work non-standard, on-call rotation work hours, including weekends.

PREFERRED QUALIFICATIONS

• Experience with SQL or spreadsheet software, and using data to drive strategy and business action.
• Experience with complex, cross-functional project management.
• Experience with quality and training processes.
• Ability to build relationships with cross-functional partners across geographies.
• Ability to work through ambiguity and succeed in a rapidly changing environment.
• Excellent problem solving skills.

Job Description:

• Responsible for conducting fraud investigations
• Perform daily fraud analysis to detect and investigate anomalies and fraudulent activities in customer and transaction data
• Identify and review evidence and documents to analyse the overall case; synthesise data into a fraud investigation report with recommendations
• Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
• Identify and review any gaps within the current control process and recommend enhancements to prevent the recurrence of similar fraud activities
• Drive process improvements in fraud operational processes and policies
• Perform ad-hoc reviews or projects as required or directed

Requirements:

• A Diploma/Bachelor’s Degree in any field
• At least 1 year of experience in fraud investigation processes or related bank processes/products
• Possess good problem solving, analytical, and critical thinking skills
• Strong attention to detail and ability to notice discrepancies in data
• High ethical standards with demonstrated integrity
• Able to work independently with minimal supervision and able to multitask
• Excellent verbal and written communication skills
• Good working knowledge of MS Office (Excel, Word)

PRODUCT AREA

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

JOB DESCRIPTION

As a Policy Specialist, you will help drive the success of your team, take initiative to create policies, improve processes, conduct research, and coordinate communications across the team. The Legal Content Policy and Standards team aims to inspire user trust by balancing freedom of expression, access to information, brand impact, and user experience -- to transform Google’s principles into fair guidelines for using our products.

In this role, you’ll be a thought leader on regional content moderation issues, and create policies that balance compliance with local law, user expression, and public interest. You’ll manage removal requests from government stakeholders and users while building expertise in the areas of online abuse, fraud, etc. You’ll oversee content operations to ensure compliance and quality. You’ll collaborate with stakeholders including public policy, product policy, legal, and enforcement teams, who all work together on content issues affecting Google and its users. Working with these cross-functional stakeholders, you’ll develop policies for new content moderation legislation (e.g. copyright issues, defamation, data protection, and government requests).

Qualifications

JOB RESPONSIBILITIES

• Be a thought leader for legal removals issues by identifying and analyzing content moderation trends and key policy issues affecting the Internet in the APAC/Korea region. Lead discussions with cross-functional stakeholders on emerging regulations and its implications on legal removals landscape at Google.
• Manage content operations and drive escalations of sensitive government requests, by liaising with Product, Public Policy, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
• Develop and launch scalable policies and guidelines for handling large volumes of requests, based on different regional trends and legal issues (i.e., data protection, copyright, defamation, etc.).
• Review or be exposed to sensitive content.
• Participate in the oncall rotation schedule to manage high priority escalations that may occur outside of standard non work hours including weekends/holidays.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience in policy or legal operations.
• 4 years of experience in policy, legal operations, regulatory environment, or content moderation in similar industries (e.g., technology, intellectual property).
• Ability to conduct necessary business communications in Korean fluently in order to review content and manage escalations with content in this language.

PREFERRED QUALIFICATIONS

• Experience in technology industry business areas (e.g., such as operations, data analysis, and internet/online media).
• Knowledge of the socio-political landscape and current events in Korea.
• Knowledge of the technology sector, its trends, and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
• Enthusiastic problem solver with experience executing high-level analysis to drive strategic development.
• Excellent project management and communication skills, especially with cross-functional partners.
• Ability to work non-standard, on-call rotation work hours, including weekends.

Job Description:

• Formulate credit risk management framework to ensure the SME & Retail loan portfolio stay within the banks’ risk appetite and comply with regulation.
• Develop and maintain credit policies and procedures; Manage timelines of Product Program and Credit policy renewal.
• Work with stakeholders for development of product programs and test programs to support new business and product launches and ensure compliance with applicable credit policies and processes.
• Develop and maintain loan origination and portfolio management policies for SME and retail lending products including underwriting rules, limit assignment and risk-based pricing etc.
• Perform periodic monitoring of risk profiles, concentrations, and economic / industry / regulatory development.
• Conduct portfolio performance analysis and make recommendations on credit risk actions when necessary to ensure that sound portfolio quality.
• Participate in credit portfolio stress testing on a regular basis to fulfill both internal and regulatory requirements.
• Responsible for working with business and collection teams to implement industry wide or internal relief programs when required.
• Work closely with the business team, development, and other functions on new initiatives as necessary.

Requirements:

• 5-8 years of working experience in a Business or Retail Banking role preferably in a credit risk policy, analytics or portfolio management capacity.
• Bachelor’s degree or above in Business, Finance or Statistics.
• Analytical mindset, good communication and presentation skills
• Meticulous and self-driven to produce end results.
• Familiar with portfolio monitoring techniques & tools e.g. MS PPT, PySpark/SQL
• Good knowledge on credit risk / collections scorecard.
• Knowledge of PowerCurve Strategy Management is a plus.

Job Description:

• Design and drive implementation for Consumer and SME’s Loan Collection strategy, including but not limited to workflow design, phone collection, site collection, legal procedure, outsource management, etc.
• Conduct collection performance data analysis, monitor key performance indicators, present findings, and recommendation to senior management.
• Drive the Collection system development and ongoing enhancement.
• Enable to communicate technicality with PM/Developers/Other stakeholders
• Evaluate credit risk based on analysis of both quantitative and qualitative factors, and provide feedback to credit risk lifecycle optimization.
• Perform ad hoc credit risk analysis and portfolio deep dive when necessary

Requirements:

• Bachelor’s degree or above
• Over 3 year relevant experience in Bank Collections capacity, SME debt collection experience preferred
• Possess problem-solving, positive and constructive attitude
• Good knowledge and hands-on experience with legal actions for debt collection
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Good data analysis skills, hand-on experience with SQL is a plus
• Strong interpersonal and communication skills

PRODUCT AREA

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

JOB DESCRIPTION

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

ADDITIONAL JOB DESCRIPTION

As a Copyright Operations Specialist, you will work with a cross-functional group of tech and legal teams to tack on challenges. You will design and implement strategies to enhance the efficiency and accuracy of our key programs in GenAI, resolve unique legal challenges at the cutting edge of internet and copyright law, scale and streamline complex workflows, and support and educate internal stakeholders. You can balance the legal and regulatory requirements we face around the world with the needs of YouTube's users, partners and advertisers, and are passionate about fighting abuse and protecting the vibrancy of user generated content.

Qualifications

JOB RESPONSIBILITIES

• Review, manage, and improve escalation processes and other legal matters of high impact, risk, and complexity with limited oversight.
• Act as subject matter expert and primary point person on multiple project areas, including GenAI and escalations processes.
• Coordinate cross-functionally on process and policy outreach, maintaining feedback loop with stakeholders to identify issues and drive further improvement.
• Implement recommendations outside of established procedures to solve problems.
• Organize escalation information documentation for the benefit of internal and cross-functional teams, improving the efficiency and effectiveness of the team.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in content policy, legal/anti-abuse/customer support operations, reviewing content, answering user questions, or working with vendor reviewers.
• Ability to work non-standard, on-call rotation weekend, and holiday hours.

PREFERRED QUALIFICATIONS

• Experience working with executive communication, both written and verbal.
• Experience working in a fast-paced and constantly evolving environment.
• Demonstrable experience with copyright law and other legal principles.
• Excellent business judgment and outstanding influencing and communication skills, with the ability to build relationships with cross-functional partners.
• Analytical skills, including using data to drive strategy and business action.
• Demonstrable proficiency with SQL (e.g., joins, aggregations, window functions).