Total 23,923 Finance / Banking / Insurance job vacancies

Our client, a private natural resource extraction & trading company with annual revenue of S$80 million is seeking for a Finance Manager (Group).

As part of a 6-man team, the Finance Manager is responsible for the group consolidation, providing analysis and financial statement and strategy planning. Reporting to the Finance Director, the incumbent will prepare annual budgets, forecasting, cashflow reports and other Financial Planning and Analysis (FP&A) work.

Successful candidates can expect to work in a dynamic and fast-paced work environment with a great cohesive team for the established organization.

REQUIREMENTS:

• Possess at least a Recognized Degree in Accounting or Finance or equivalent

• Candidates with CA, CPA, ACCA qualifications/memberships are a plus

• At least 7 years of working experience with at least 2 years experience in performing consolidation duties

• Experienced with managing/supervising a team is a distinct advantage

• Fluent in both English and Mandarin to liaise with Chinese counterparts

• Articulate with strong communication and presentation skills

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg(R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

We are looking to add an additional headcount to our existing finance department to help increase the efficiency of the department. The roles and responsibilities highlighted below cover the majority of the tasks that will be shared between the respective departments, but experience in all fields may not be required.

Job Responsibilities:

• Handle the day to day transaction on Accounts Receivable module
• Reconciliation of Collections via credit card payments, cash, cheque, and GIRO payments against invoices
• Update customer receipt, and offline payments recon
• Work with Centre Managers and Divisional Managers on customer AR
• Submission of monthly GTO Reports to respective landlords
• Assist in Monthly GST Sales reconciliation work
• Assist Centre Managers and Divisional Managers in inventory retail stock takes and reconciliation
• Prepare timely and detailed full set of accounts for one of the Aureus Group of companies
• Liaise with auditors for annual audit
• Organize all documents and files in both physical and digital storage

Hiring Criteria:

• Proficiency in Microsoft Office (Word/Excel)
• Experience in using Oracle Netsuite preferred but not required
• Positive Attitude with the ability to keep all financial details confidential
• Independent worker, resourceful, able to work with little guidance
• Strong proficiency in written and spoken English
• Organizational skills

Perks and Packages:

• Gross Salary of $3,000 - $3,500
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

We are seeking a meticulous, adaptable, and proactive person, with a gift for prioritizing tasks in a dynamic environment! Fluency in Japanese is crucial for this role. If you fit this description, we invite you to join our Trust & Safety Team based in our X Singapore office!

What You’ll Do:

As a Japanese-Speaking Law Enforcement Requests Associate, your responsibilities will include:

• Global Information Requests: Efficiently handle information requests from around the world, emphasizing meticulous document intake and processing.

• Team Collaboration: Work closely with team members in Ireland, San Francisco, and Singapore to prioritize requests and maintain operational consistency.

• Process Enhancement: Continuously improve processes for efficiency and consistency.

• On-Call Rotation: Participate in an on-call rotation to ensure timely responses to emergency requests globally.

• Representation: Potentially represent X in witness testimony or other external engagements.

Requirements:

You have:

• Fluency in Japanese for effective communication
• Passion and enthusiasm for protecting user privacy and freedom of expression
• Experience processing requests for user information
• A collaborative and optimistic mindset

You are:

• At ease with providing clear and concise responses to time-sensitive requests
• An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
• Adaptability to thrive in a dynamic work environment.
• Capable of spotting anomalies or unusual patterns
• Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment
• A keen decision maker, self-motivated, and a team player
• At ease with ambiguity

You can:

• Deliver consistently high-quality work
• See projects through from start to finish
• Work on weekends. Schedule could include Sunday-Thursday or Tuesday-Saturday
• Work from the X office full time

• Assisting the operations manager with operational matters as assigned, ensuring smooth execution and timely completion.
• Oversee the export and claim processing documents trade matters, ensuring accuracy, compliance, and efficiency.

Requirements:

• Diploma and above.
• At least 2 years of Claim Processing experience in ISO Tank.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Location: IBP
Salary: Up to $6k
Monday to Friday Working Hours

Duration: 7-9 Months

JD :

Financial Management, ePR, Budgeting for IT Operations

• Managing the Financial Budget and monthly spend for Operations team – AMC, Infra, Security, Monitoring, etc.
• Checking of current spend, validation of budget ask and approved budget amount.
• End to end support for Ops team in entire ePR process. Average items of over 200+ ePR raised per year.
• Coordinate Budget process for Ops team – CAPEX & OPEX

Project Bolt Decomm Financial Management

• Main commercial support PIC in Decomm Project team
• Manage the Decomm application financial budgeting, forecast and tracking against target
• Support Partnership and Contract GM and Head of SE/Ops in managing the contract renewal process of all AMC items
• Manage the Planview Decomm Dashboard to provide updated financials against target set that will be used for monthly Project Bolt discussions

Planview Phase 2

• Support PMO team with Planview ServiceNow / Jira integration phase of project
• Coordinate meetings / workshops with Planview & M1, capture meeting minutes and upload to ProjectPlace
• Follow up with business / key stakeholders on data requirements and upload to ProjectPlace

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Key Highlights:

• Comprehensive healthcare benefits
• Well-known research institute
• Working location: one-north

Job Description:

• To keep proper records and account for all monies collected
• To prepare monthly statement of accounts and to submit to the Authority.
• To ensure that petty cash impress (if any) to be kept at the limit approved by the Authority and not used in any other expenditure, unless with the written approval of the Authority.
• To maintain and manage the maintenance and operating funds (if assigned) by the Authority.
• To liaise with the appointed auditors for the audits of accounts as required by law and/ or directed by the Authority.
• To prepare weekly, monthly and yearly expenditure report for all works carried out and to submit to the Authority.
• To recommend to the Authority, the appropriate service charge and rent to be recovered from the Authority’s tenants and occupants within the building.
• To attend to all correspondences relating to the buildings on the behalf of the Authority.
• To assist in courses / trainings arrangement and maintain proper records and filing of all correspondences, documents and materials.
• To maintain and update the occupant data of the buildings, occupant names and submit a monthly report on occupancy rate and projection for occupancy.
• To prepare all weekly, monthly and yearly reports for approval including update on presentation slides for CEO Quarterly Meeting.

Requirements

• Diploma in Accounting from a recognized University or Polytechnic
• Minimum 3 years’ experience in a similar role

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie

Registration Number: R1548888

EA License Number: 10C3804

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Job Summary:

Seeking a motivated individual for a career with a top Asian financial services group spanning 18 markets. Recognized as one of Asia's Safest Banks and the "World's Best Bank" in 2021, prioritizing lasting customer relationships and community impact. Responsibilities include supporting stakeholders, driving business activities, and ensuring compliance with policies and laws.

Responsibilities:

1. Responsible for Transfer Agency Services, including the communication of dealing orders, contract notes and attending to queries from investors and fund managers

2. Manage the daily deliverables such as settlement, reconciliation, corporate action, dividend processing and other ad-hoc reporting

3. Maintain and prepare Registrar Reports for fund managers and issue monthly statements to shareholders

4. Calculate performance fees, process subscriptions, redemptions, transfers and issue the related contract notes to investors

5. Perform due diligence on investors such as KYC, AML, name screening checks

6. Assist with FATCA/CRS reporting on the investors on behalf of of the fund managers

7. Demonstrate a high level of accuracy and attention to details

Requirements:

1. Degree holder with related Operations experience

2. Ability to work under pressure and meet critical deadlines within a changing work environment, and willing to work beyond working hours (if necessary)

3. Able to communicate effectively (verbal & written) with product owner, external customers, counterparties and internal BUs.

4. Accurate and able to work in fast paced environment

5. Has an eye for details and is meticulous

6. Team player who can work independently

7. Good communication & interpersonal skills

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Global Risk is a thriving and expert risk management function supporting HSBC globally with all aspects of risk management. The team actively manages a varied and dynamic range of risk types, including security, fraud, information security, contingency, geopolitical, operational, credit, pension, insurance, market and reputation risks. All parts of the Global Risk team use their skills, insight and integrity to handle established threats and those they see emerging, acting to protect and enable HSBC to deliver sustainable growth.

We are currently seeking a high calibre professional to join our team as a Vice President, Wholesale Credit Risk (WCR).

Principal Responsibilities

• Deliver and implement the HSBC Wholesale Risk strategy across Wholesale Business segments
• Ensure a high level of asset quality and prudent level of portfolio diversification with the objective of minimizing loan losses
• Ensure that Wholesale Bank has a robust and effective forward looking Risk Identification strategy.
• Ensure that the balance between risk and reward is carefully managed, by informed and effective decision making within Wholesale Risk.
• Provide critical assessment of new wholesale products and services, ensuring they meet Group Risk principles and strategy as well as promote quality growth plans within HSBC’s global strategy.
• Ensure that all management and staff in Wholesale Business segments minimize the risks of loss due to customer fraud and operational losses due to customer fraud and operational risk in relation to requests for credit facilities.
• Maintain and promote high level of service standards to enhance customer experience and ultimately benefit HSBC reputation and performance.
• Promote a culture of knowledge and best practice sharing between Risk and internal customers, thereby ensuring that coaching and development needs are quickly identified and action plans can be implemented
• Ensure compliance with area and group’s lending guidelines, audit and regulatory requirements, and ensure that processes and procedures support HSBC Risk standards, resulting in high quality management of wholesale risk
• Ensure all annual reviews for wholesale banking relationships are completed within the month they fall due.

Qualifications

• Min. 8 years of experience at a senior level in Corporate/Commercial Banking/Credit Risk Management, analyzing corporate credit including quantitative analysis, credit approvals, undertaking risk identification on a customer and portfolio basis, conducting sector/industry reviews and risk management coaching
• High degree of analytical skills and industry knowledge and the ability to work within tight timescales commensurate to the competitive business environment

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

https://mycareer.hsbc.com/en_GB/external/PipelineDetail/VP-Wholesale-Credit-Risk-WCR-Global-Risk/213163

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/embed/zjrWwmYbXqo

Job Summary:

Seeking a motivated individual for a career with a top Asian financial services group spanning 18 markets. Recognized as one of Asia's Safest Banks and the "World's Best Bank" in 2021, prioritizing lasting customer relationships and community impact. Responsibilities include supporting stakeholders, driving business activities, and ensuring compliance with policies and laws.

Responsibilities:

1. Review account opening documents & perform account opening for various clients from different organizational types and locations;
2. Ensure customer records are properly created and updated;
3. Ensure all requests are processed within the agreed service-level agreement (SLA) and as per procedures specified in Standard Operational Procedure
4. Comply with external and internal compliance and regulatory requirements, including Bank’s approaches as well as customer acceptance requirements;
5. Coordinate and follow up discrepancy items with relevant parties timely and escalate any exceptions to supervisor;
6. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor immediately;
7. Attending to email & phone enquiries from BUs and operation teams;
8. Handle internal customer compliant tactfully and ensure responsive problem solving for enquiries from branches and other units / parties within benchmark;
9. Participate in process improvement events;
10. Participate in Digital Platform (Corporate PayNow, DBS MAX, SGQR) initiatives and support enhancements or change of system.
11. Assist in landscape sculpturing for CIF Module and support alignment of CIF Module to AO module.
12. Provide support in ad-hoc project and assist to conduct testing on various systems enhancements;
13. Accept any Ad-hoc duties when assigned

Requirements:

• Bachelor’s Degree in any field
• Minimum of 2 years of work experience in the Banking industry
• Knowledge in the industry regulations is preferred i.e. MAS626, FATCA/CRS,
• A good team player and the ability to work independently under minimal supervision
• Good written and oral communication skills in English
• Meticulous with an eye for detail, organized with good problem-solving skills
• Computer proficiency in Microsoft Office – Word, Excel & PowerPoint

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

about the company

An established bank with a strong mandate to increase presence in the APAC market has a new and approved headcount for Project Finance - Renewable Energy

about the job

• Originate, execute, advise, negotiate and manage Project Finance APAC deals including credit analysis and credit matters
• Liaise with relevant internal departments, HQ and external stakeholders
• Business Development to expand and identify business opportunities with clients and relevant parties in the sector within the APAC region
• Assess feasibility of projects and financial aspects
• Perform financial modelling, sensitivity analysis and manage the process
• Prepare memos, conduct transaction review, present to relevant stakeholders and draft deal proposals, involve in due diligence of the project
• Assess feasibility of projects and financial aspects

about the manager/team

Reporting to the Head of Department, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor degree with at least 3 years of relevant banking experience in originating and executing project finance transactions, especially in the renewable energy sector within APAC
• Strong knowledge in financial analysis including financial modelling and credit analysis

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

Job Duties:

• Review local regulatory reports across the region to identify common reports and set up standards for classification
• Identify and analyze country’s critical data elements and attributes
• Perform data quality review in particular for data coming from systems
• Help to resolve data issue
• Assist country to design and perform UAT and parallel testing
• Assist countries to institutionalize global standards and processes for issue tracking and reporting,
• Provide support to in-country Finance teams

Job Requirements:

• Minimum Degree in Accounting/Finance related
• 3-5 years of work experience in accounting (IFRS, local or US GAAP) financial reporting/auditing role
• Prior experience in regulatory reporting role is an advantage

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

About the Company:

We are an established Tech company based in Singapore, specializing in providing cutting-edge technology solutions to our clients from government to MNCs to in-house projects.

About the Role:

As a rapidly growing company, we are seeking a Finance Executive to join our finance team and play a crucial role in supporting investments and sales.

We are seeking a dedicated, proactive and organised Finance Executive. You will play a crucial role in supporting the accounting and finance management function for investments and sales, including liaison with management and internal staff. If you are proactive with a positive attitude, we are inviting you to join our organisation.

Key Responsibilities:

· Design and maintain complex financial models and templates to support revenue planning, forecasting and budgeting for geographies in AP. Focus on optimizing level of detail, accuracy and clarity of calculations

· Perform revenue and revenue drivers analysis, leveraging relevant analytical techniques, AI and machine learning models

· Provide insights from data and present results to stakeholders through a combination of reports, dashboards and innovative technologies

· Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

· Perform systems maintenance and enhancements of revenue analytics database to ensure data relevance and accuracy

· Create beautiful engaging professional business powerpoint slides and decks for investment presentations and pitches.

· Make clear concise presentations of financial information during meetings

· Clear and detailed understanding of financial models and numbers provided by finance department.

· Work cross-functional departments and teams to generate financial modelling for Management

· Work closely and align with goals and expectations with CEO

· Any other work as assigned.

The ideal candidate should have the following qualifications:

• Diploma or above in Finance (Accountancy / Business) or equivalent with at least 2 years in financial analysis/accounting background. Fresh graduate is welcome.
• Demonstrates well-developed analytical, interpersonal, organizational, and communication skills
• Collaborates well with different teams from finance, systems, analytics and able to work through the matrix organization structure
• Ability to connect the dots and grasp conceptual models
• Good in data visualization and has superior analytical and problem-solving skills and strong attention to detail
• Ability to multi-task and prioritize in a fast-paced environment with a high degree of commitment to meeting timelines
• Excellent written and oral communication skills
• Expertise in Microsoft Excel, Powerpoint required. Conceptual knowledge of Power BI and financial database is beneficial.
• Positive attitude and proactive to independently think of problem solving and taking ownership
• Timeliness in all matter especially for meetings

Responsibilities

• Handle full sets of account.

• Handle daily operational AP/ AR tasks including invoicing, payment, receipts, staff claims, and others

• Handle bank reconciliation and other bank related matters

• Perform Monthly Reconciliation

• Perform monthly Journal , audit schedules

• Perform monthly financial closing and ensure responsible accounting entries are properly, timely and accurately updated

• Responsible for timely submission of monthly /quarterly accounts with analysis.

• Responsible for submission of GST

• Assist to monitor, review annual financial statements

• Any other duties and responsibilities assigned

Requirements:

• Diploma in Accounting, ACCA, AAT or other professional accounting qualifications

• Min 3 years of relevant experience with hands-on experience

• Self-motivated with good interpersonal and communication skills

• Ability to collaborate and work well as a team member

• Meticulous with good analytical skills

• Bilingual in English & Mandarin to deal with Mandarin speaking suppliers

• Hands on experience with accounting software, including advance MS Excel skill

• Immediate or short notice candidates with working experience would be an advantage

Remuneration & benefits will commensurate with qualifications & experiences.

Apply now with detailed resume, including present & expected salaries to:

THE HUMAN RESOURCE DEPARTMENT

150 South Bridge Road,

#07-01 Fook Hai Building

Singapore 058 727

Alternately, please click APPLY NOW to submit your application.

We regret that only shortlisted candidates will be notified.

• Evaluate and assess the consolidated financial statements for the organization.
• Review financial data to offer a thorough analysis of the company's finances,facilitating informed decision-making.
• Analyse monthly management accounts.
• Assume leadership of the accounts receivable ("AR") department, including the review of AR invoices and related reports.
• Assume leadership of the accounts receivable ("AP") department, including the review of AP invoices and related reports.
• Generate financial reports for owners of maritime assets.
• Lead efforts related to Goods and Services Tax (GST).
• Offer support in various tax-related matters.
• Collaborate on the implementation of new financial systems.
• Provide supervision and guidance to the finance team members reporting to this role.
• Offer assistance as needed during monthly and yearly financial closings.
• Undertake any additional responsibilities as assigned periodically.

Requirements:

• Degree in Accountancy
• Prefer with CPA certification
• At least 5 years of relevant experience in related industry

Our client an IT MNC company is looking for an IT System Analyst (C#, Banking Projects) - TK.

• Permanent role
• 5 days work week (Hybrid mode after probation)
• Will work with C#, UiPath (RPA), MS Power Apps and others

IT System Analyst (C#, Banking Projects) - TK

Job Responsibilities:

• Proposing a system solution for clients and understanding their business needs and to uncover additional opportunities within assigned market and accounts through on-site demo application/product support
• Provide Pre- and Post-sales and technical support to customers
• System development and maintenance current system for corporate clients
• Support Engineer on site when requested.
• Includes requirement gathering, design, development, testing and related documentation.
• Build a strong communication and relationship-building skills with clients are essential for effectively translating opportunities into orders
• Collect feedback from the internal and client to make continuous improvement of service.
• To complete any other work assigned by manager.

Job Requirements:

• Business Analyst skill is needed to understand business needs to provide system solution to client
• Ability to propose proactively to clients to develop new job for the company
• Good communication skill to work with client and team
• C#.net (Mainly use c# .net but other software is welcome)
• Documentation skill
• Willing to learn other software such as MS power apps, RPA(UiPath), Denodo, Qlik or etc.
• Fexible and able to work under difficult situation with team to achieve projects goal.
• Banking Business Knowledge will be a plus, as most client is from the finance or banking company.
• Have DX/Business Automation project experience will be an advantage.

Interested applicants, please send your resume to Tiffany (R1104633) [email protected] with email subject header "Job Application for IT System Analyst (C#, Banking Projects) - TK" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen

Job Responsibilities:

• Handles end-to-end processing of trade finance transactions such as Letters of Credit (LC) issuance, Standby Letters of Credit (SBLC) issuance, banker’s guarantee issuance, etc.
• Review and ensure workability of LC/SBLC formats and liaising with Bank to clear these formats.
• Handles settlement/preparation of payments and budgeting.
• Tracking and updating of trade utilisation.
• Monitor repayments from customers.
• Liaise with Marketing, Operations team, suppliers and customers.
• Undertake additional functions and duties when required.

Requirements:

• Diploma or Degree in Accounting, International Business or Logistics or Supply Chain.
• Minimum 1 to 2 years of experience in Trade Finance Operations.
• Strong time management skills and meticulous.
• Strong knowledge of Trade finance and Letters of Credit.
• Good interpersonal and communication skills.
• Proficiency in Microsoft applications (For eg. Excel) would be an advantage.

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Operations Intern to grow our business.

About the Role

As an intern in the Operations Team, you will provide first level support to the daily transactions processing handled by the team. This role will report to the Head of Processing Operations.

Responsibilities

• Perform first level AML check for transactions, SWIFTs name screening and raise Suspicious Transaction Reports (STR) when required.
• Provide support for monthly price-checks and quality assurance checks.
• Perform download of SWIFT messages and daily rates from Bloomberg and MAS Portal.
• Monitor trade conversations and confirmations.
• Monitor and update progress of cash investigation cases.
• Provide cross functional support within the Operations department where required.
• Identify opportunities and initiate suggestions for improvements.
• Work with relevant stakeholders on delivery of business performance and ensure daily adherence to service level and quality standards in end-to-end delivery of services.

Requirements

• Undergraduate in Business, Banking, Finance, or other relevant majors.
• Excellent communication skills with ability to multi-task, detailed oriented and effective time management skills.
• Ability to work independently as well as team player and work under pressure.
• Good verbal and written communication, conversant in both English and Mandarin.
• Able to commit full time for an internship duration of 3 months.

Role Responsibilities

Job Summary

To support the Country Head of Client Coverage in driving business performance and results through: 1) Business reviews & sales enablement, 2) Client portfolio management and proposition, 3) People agenda and frontline communication, 4) Business strategy execution and project management. The role will work closely with the Country Client Coverage, Finance, HR, CABM and COO teams as well as the central global Business Development teams. The role is inherently varied and reflects the changing demands and responsibilities of the Country Head of Client Coverage. It involves a combination of routine, project & adhoc work. Specific areas of responsibility will include:

Responsibilities

Business performance

· Track and review periodically the delivery of agreed business performance and cost targets to budget (e.g. revenue, RoRWA, RWA, costs), including metrics which are material and relevant for Client Coverage scorecard (e.g. TB asset utilisation vs. NIM, etc). Identify risks and opportunities to delivering the targeted business performance.

· Lead preparation for CC country (monthly) business reviews, as well other regular updates (Manco, Group/ Regional MT, Board, ALCO, etc) as needed.

· Manage CC cost budgets and cost centres in close coordination and with the support from HR and Finance.

· Review and track frontline productivity using a standardised approach. Identify areas for improvement.

· Help defining, driving and tracking Sub-Optimal reduction plans, including expected impact on P&L.

· Engage and support material transaction approvals and attend RCAF reviews as and when needed. Monitor accounts for RCAF commitments.

Client portfolio management and Client engagement

· Review client onboarding requests and act as approver for new client ID creation.

· Support client tail management process, including dormant GICs retention approval: quarterly review of new proposed exits and monthly tracking.

· Be the business owner for the governance of the NPC framework, management of the NPC portfolio and country classification.

· Review and track the delivery of CCIB differentiated client proposition for Platinum and Gold tier clients (prioritised onboarding, credit turnaround times, client services, etc).

· Review and track adequate and efficient coverage of Platinum, Gold, Silver and Portfolio tier clients, including the execution of global coverage model initiatives.

· Work with regional CCIB Marketing teams to define/ execute/ track the marketing and client engagement plans in the region / country (content, events). Create, maintain, and coordinate a calendar of senior client engagements in the region / country. Ensure the effective distribution of marketing materials and communications to clients.

Business strategy and Project management

· Support the definition, tracking and delivery of Country go-to-market strategy and execution plan (what types of client segments / sectors should we be focusing on in which market): coordinate strategy formulation, translate into initiatives, and track initiatives.

· Organise yearly or ad hoc strategy days to ensure close communication and alignment between CC, products, and functional teams.

· Support the preparation of the annual Regional / Segment Corporate Plan.

· Support and represent the region/ country/ segment for the execution and tracking of business-related CC group or local projects (e.g. operating model changes/ restructuring, RWA optimisation, remediation efforts, Client Central launch).

Sales Planning and Enablement

· Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.

· Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.

· Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans).

· Ensure teams are uploading call reports in a timely manner.

· Support in the region the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.

· Manage CRM access request approvals (for CC and non-CC staff) and support/ approve CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.

Continuous improvement initiatives

· Keep abreast of best practices in learning and development to raise the performance

· Optimise current processes to meet customer requirements (internal and external)

People agenda and Communication

· Support the region in delivering against HR objectives and initiatives: Diversity and Inclusion targets, succession planning, people forum, etc.

· Support RM scorecard process, including target setting/ uploading, handling/ escalate RM inquiries/ questions regarding scorecard issues. Ensure a transparent correlation between bonus and scorecard scores across the region.

· Support the annual P3 process (compensation, bonus, promotions, CP reviews).

· Track headcount and review periodically the consistent use of Job Families (in particular, for new employees).

· Oversee the IG/ Internship/ Apprenticeship/ Short Term Assignments (STAs) programmes (requests, allocation, coordination of rotations, post programme hiring, etc) – IGs to report into the BPM.

· Provide guidance, set objectives & review performance , growth plan for the direct reports

· Coordinate staff training programmes.

· Ensure effective communication of key business messages to Client Coverage frontline (incl. key changes impacting clients, RMs and the broader client teams).

· Contribute and ensure participation of the country Client Coverage frontline to Global/ Regional initiatives (townhalls, forums, surveys, etc).

Risk & Control

· Review papers for submissions to Client Review Committee (CRC), Business Responsibility and Reputational Risk Committee (BRRRC) and Root Cause Reviews (RCR): Sensitive Clients, Level 2 Sanctions Risk Assessment Form (SRAF), Defence Goods Risk Assessment Form (DGRAF).

· Review papers for submissions to various other Risk forums/ committees and attend when required: GRRRC, CCIBRC, Regional RC, Executive Risk Committee (ERC), Business Risk Forums (BRF), NFRC, Fraud Risk.

· Review/ Assist in preparing reviews with external auditors (EY), onshore regulators (SAFE, PBOC, CBIRC), overseas regulators (HKMA, PRA).

· Review country Conduct Plan and monthly supervisory dashboards for conduct flags and attend the Conduct forum.

Administrative / delegation support

· Manage country Client Coverage Management Team meetings (agenda, actions, and notes).

· Ensure all business heads have the required sources of authority and delegations (POAs, GASB, GDAM, other DoAs, etc).

· Execute on any required approvals as per the authority delegated from the Country Head.

· Act as delegate for Country Head for committees as needed.

· Manage ad-hoc tasks and activities as may be required from Country, Regional or Group teams.

Regulatory & Business Conduct

· Demonstrate an awareness of the sensitivity of some of the information presented with.

· Display exemplary conduct and live by the Group’s Values and Code of Conduct

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct

· Lead the Client Coverage Business management team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters

Key Stakeholders

· Regional and Country Head Client Coverage

· Regional and Country Client Coverage and CCIB Management Team

· Regional & Country CEO Office

· Other Regional and Segment Business Planning Managers

· Client Coverage frontline staff

· CCIB Business Development teams

· Regional / Country Functions (HR, Finance, Legal, Risk, Compliance, Risk & Control, IMO, etc)

Other Responsibilities

· Embed Here for good and Group’s brand and values in the Client Coverage Business Development team

· Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Our Ideal Candidate

Qualifications and Skills:

· Masters or Bachelors degree

· 10+ years of experience in Banking industry

· Comprehensive knowledge of risk governance frameworks & quality framework and processes

· Proactive and positive with the ability to make good / sound decisions and use independent judgement

· Project and Program Management skills to monitor specific projects and take ownership of issues / tasks

· Ability to create effective work relationships across functions & borders

· Interpersonal skills in networking, influencing and decision taking

· Good presentation, time management, negotiation and influencing skills

· Excellent written & oral communication skills

· Can work independently to strict timeframes

· Focused, organised and results-oriented

· Experience of working with senior stakeholders. Ability to influence senior staff and offshore shared services teams and drive change agenda

· Assertive, tenacious and willing to challenge when required

· Knowledge of the Global regulatory environment and the ongoing developments

· Interpersonal skills in networking, influencing and decision taking

Contributes to:

· Effective governance

· Risk escalation and awareness

· Effective Quality

· Effective Training

· Effective Communication

Role Specific Technical Competencies

· Business Markets

· Financial Analysis

· Risk Management

· Planning: tactical, strategic

· Managing Change

· Relationship management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Details of the Division and Team:

The Global Threat Detection & Response (TDR) team operates 24x7x365 in a follow-the-sun mode with distributed teams across 3 regions (APAC, EMEA and AMER) and is responsible for enabling the business of Deutsche Bank by providing agile, implementable, and cost-effective and cutting edge threat response services to protect Deutche Bank’s data assets, customers and partners.

This Threat Response (TR) Analyst role is part of the APAC TDR team and requires a heavy focus on all areas of security monitoring, threat assessment and incident response, requiring min 4 years of experience.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 21 days of annual paid leave, plus public holiday & Flexible Working Arrangement

Your key responsibilities:

1. The Threat Respond(TR) Analyst supports the Global Security Operations Center from the APAC region. The SOC operates 24x7x365 in a follow-the-sun mode with distributed teams across APAC, EMEA and AMER.

2. The Analyst needs to monitor, investigate alerts and events escalated from the SIEM or other security channels. The scope of investigation includes in-depth log-file analysis and IOC correlation and taking threat containment actions when needed.

3. The role will also proactively search and identify patterns of compromise, emerging threats, evidence of breach and inconsistencies by analysing historical data.

4. The role will be assigned projects on the design, creation and maintenance of cyber threat use cases to detect adversaries and malicious activities as well as automation use cases to improve efficiency of the SOC.

5. The role is part of the Bank's 24/7 follow-the-sun cybersecurity monitoring and response team providing immediate cyber security, triage, containment, and incident management to protect the Bank. It involves:

• Performing shift work On-rotation weekend / public holiday work 7AM to 7PM (time off in-lieu will be offered) .
• Earlier morning shift on weekdays (for ex 7am to 4pm) in rotation.

Your skills and experience:

• Min of 4 years of cyber security working experience in security operations, incident response, Vulnerability management, threat assessment and containment with 2 years of working experience in an enterprise-grade SOC.
• Proven experience with cyber security tools to perform proxy/web access/network/database activity monitoring as well as using End-point Detection Response tool to investigate/contain threats in endpoints.
• Working experience investigating cloud security alerts and understanding of cloud infrastructure and operations.
• Working experience in scripting languages such as Python, Powershell, Bash/Linux equivalent, Windows BAT scripts; software vulnerabilities, hacking techniques, exploits, malware and forensics.
• Experience in adversary tactics, techniques, and procedures (TTP), general attack stages, kill-chain and attack types

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

Job Details:

• Basic Salary: $2,500 + Attractive Commission

• Location: One of the bank branches you will be stationed in.

• 6 working days (But may only need to work a half day on Saturdays) – 11AM to 7PM or 10AM to 6PM

Job Responsibilities:

• Promote sales of financial institution credit cards and personal loans to clients based on their needs.

• Follow up with customers regarding their application

Send your resume to:
Email: [email protected]
WhatsApp: 9833 5766

ONG HUI XIN R23114158
Just Recruit Singapore Pte Ltd EA12C6295

About Us: Muslimin Trust Fund Association (MTFA) is a rapidly growing nonprofit organisation dedicated to serving the underprivilege community in Singapore. Established with the aim of providing financial assistance and support to Muslims in need, MTFA focuses on various areas such as education, healthcare, welfare, and social services. As our organisation continues to expand, we are committed to making a positive impact in the lives of those we serve.

Role Overview: The Counter Assistant is responsible for collecting donations and handling inquiries, during the month of Ramadan. They interact with donors, process payments, issue receipts, and ensure accuracy in financial transactions. This role requires attention to detail, basic math skills, and good customer service. Overall, the Counter Assistant helps ensure smooth donation operations while maintaining integrity and confidentiality.

Responsibilities:

1. Zakat, Fitrah, and Fidyah Collection

• Collect Zakat, Fitrah, and Fidyah
• Provide assistance with Doa (prayers) as required.
• Issue receipts to respective donors and contributors.
• Count and reconcile donations at the end of each day.
• Ensure proper closing procedures are followed.

2. General Donation Collection

• Collect walk-in donations
• Handle walk-in inquiries related to donations.

3. Customer Service

• Assist donors with inquiries related to Zakat, Fitrah, and Fidyah collections.
• Provide information about the organization's services and programs to donors

4. Record-Keeping:

• Maintain accurate records of all donations received, including donor information, amounts, and purposes.
• Update donor databases or spreadsheets with new information.

5. Communication:

• Communicate effectively with donors regarding donation-related matters.
• Notify Staff/Shift In-charge of any special requests or instructions from donors.

6. Security:

• Ensure the safety and security of donation boxes or collection areas.
• Report any suspicious activities or concerns to appropriate authorities or supervisors.

7. Miscellaneous Tasks:

• Perform other duties as assigned by supervisors or management.
• Assist with general administrative tasks as needed to support the smooth operation of the organization.

Requirements:

• Individuals with ARS certification and previous experience in a similar role are preferred but not required.
• Familiarity with computer software for data entry and receipt issuance, preferably Salesforce or similar preferred but not required.
• Basic mathematical skills for counting and reconciling donations.
• Maintain accuracy and integrity in all financial transactions.
• Provide excellent customer service to donors and individuals making inquiries.
• Able to commit during assigned shifts throughout Ramadan.

Working hours:

Rotational shift including weekend and public holidays.

Remuneration:

$10/hour

Main Responsibilities

Regional Functions

• Compile & consolidate monthly statement for STAR Education group including Regional Entities
• Work closely with the in-country Finance & Sales Team
• Prepare Board deck for Regionals Entities.

Management Reporting of regional, local and group

• Ensure timely month and year end closing.
• Ensure revenue & expenses accounted are complete and accurate.
• Prepare relevant revenue and expenses variance analysis for management reports.
• Prepare monthly audit schedules.
• Prepare relevant data for board deck.

Ensure compliance to Edutrust, Audit, Tax and other statutory requirements

• Review and update documents for Edutrust (CPE) requirements regularly.
• Assist in audit process and liaise with external auditor for submission of audit request report.
• Prepare audit financial reports for Star group.
• Prepare annual returns and XBRL for Star group.
• Prepare annual tax returns for Star group.

Forecasting/Budgeting

• Prepare monthly forecasts of regionals, local entities and group.
• Prepare yearly budget of regionals, local entities and group.

New Projects / System implementations

• Support any new projects as and when required
• Work closely with the new SMS implementation teams

Accounts Payable/ Receivable Function

• Support Accounts Payable Team including Operations
• Support Accounts Receivable Team including Operations
• Compute student recruitment commission for Local Student Recruitment staff and in-country representatives.

Resolve operational issues and act as a business partner to various business units

• Support business units in finance matters and follow up on queries from both internal and external parties.

Others

• Any other ad-hoc duties as required by the company from time to time.

Requirements

• Degree in Accounting or its equivalent.
• ACCA / CPA will be an added advantage.
• 5-7 years of relevant experience
• Handle full set of accounts including consolidation
• Possess integrity and ability to exercise discretion in confidential matters.
• Meticulous, proactive, independent and able to work under pressure.
• Good interpersonal skills to liaise with internal departments/trainers/vendors.
• Familiar with Navision or similar accounting system.
• Competent in MS Office particularly in Excel skills.
• Able to multi-task and work in fast-paced environment and under tight deadlines.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Sim Jia Hui
EA Personnel Reg No: R22106242

Highlight on Benefits

• Located at Bukit Timah (near Beauty World MRT)
• Flexible working arrangements
• Completion bonus

Job Description

Reporting to the Finance Operations Team Lead, this role will be responsible for supporting the Finance team on administrative tasks to support finance deliverables and day to day operations. In this critical role of a dynamic growing business, it is an opportunity to gain exposure to finance operations in construction industry and gain experience in Accounts Payable.

Below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in role.

• Day-to-day operational tasks including account payables, accounts receivable's and bank reconciliation functions.
• Maintain accurate and thorough finance data records
• Support in any other ad-hoc duties as required by the team
• Adherence to safety in the workplace
• Other administrative scope such as scanning and filing of documents

The ideal candidate should have:

• Diploma graduate in accounting and finance or its equivalent
• Min. 1 year of experience in accounting & finance role
• Detail orientated with a strong professional pride in ensuring tasks are delivered accurately and on-time
• A team player, with a positive proactive approach to managing tasks on hand.

Shift Timings (Choose One Shift Option):

1. Option #1: Non shift

Working Hours : Non-shift: 42.5 hours per week

Mon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in between

Or otherwise advised by the Client

- Week 1: Mon 7am-4.30pm/Tues 7am-4.30pm/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat OFF/Sun OFF

- Week 2: Mon 8am-5.30pm/Tues 8am-5.30pm/Wed 8am-5.30pm/Thurs8am-5.30pm/Fri 8am-5.30pm/Sat OFF/Sun OFF

- Week 3: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/Sat OFF/Sun OFF

- Week 4: Mon 7am – 4.30pm/Tues 7am – 4.30pm/Wed 7am – 4.30pm/Thurs 7am – 4.30pm/Fri 7am – 4.30pm/Sat OFF/Sun OFF

2. Option #2: Weekday shift
Working Hours : 5 working days, Mon-Fri.
42.5 hours per week.
Staggered shift hours : 8.5 working hours between 7am to 10pm + 1-hour meal break in between
Or otherwise advised by the Client

- Week 1: Mon 7am-4.30pm/Tues 7am-4.30pm/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat OFF/Sun OFF

- Week 2: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/Sat OFF/Sun OFF

- Week 3: Mon 11am-8.30pm/Tues 11am-8.30pm/Wed 11am-8.30pm/Thurs 11am-8.30pm/Fri 11am-8.30pm/Sat OFF/Sun OFF

- Week 4: Mon 12.30-10pm/Tues 12.30-10pm/Wed 12.30-10pm/Thurs 12.30-10pm/Fri 12.30-10pm/Sat OFF/Sun OFF

3. Option #3: Weekends/PHs shift
Working Hours : 5 working days, 1 rest day and 1 off day per week
42.5 hours per week
Staggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in between
Rest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)
Or otherwise advised by the Client

- Week 1: Mon 12.30-10pm/Tues OFF/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat 7am-4.30pm/SUN OFF

- Week 2:Mon 8am-5.30pm/Tues 8am-5.30pm/Wed OFF/Thurs 8am-5.30pm/Fri 8am-5.30pm/Sat OFF/Sun 9am-6.30pm

- Week 3: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs OFF/Fri 10am-7.30pm/Sat 10am-7.30pm/Sun OFF

- Week 4: Mon 10am-7.30pm/Tues 10am-7.30pm/Wed 10am-7.30pm/Thurs 10am-7.30pm/Fri OFF/SAT OFF/Sun 12.30-10pm

4. Option #4: AM & PM Shifts + Weekends / Night

- Week 1: Mon 9am-6.30pm/Tues OFF/Wed 9am-6.30pm/Thurs 9am-6.30pm/Fri 9am-6.30pm/SAT OFF/Sun 9am-6.30pm

- Week 2: Mon 12.30-10pm/Tues 12.30-10pm/Wed OFF/Thurs 12.30-10pm/Fri 12.30-10pm/Sat 12.30-10pm/Sun OFF

- Week 3: Mon 2.30pm-12am/Tues 2.30pm-12am/Wed 2.30pm-12am/Thurs OFF/Fri 11pm-8pm/Sat OFF/ Sun 2.30pm-12am

- Week 4: Mon 3.30pm-1am/Tues 3.30pm-1am/Wed 3.30pm-1am/Thurs 3.30pm-1am/Fri OFF/Sat 11pm – 8am/Sun OFF

Job Description

Inbound call handling for Bank's Accounts servicing,
campaigns, products enquiries and helpdesk enquiries
Fulfillment follow through on case handling and with customers;
Ensure group compliance & control standards are observed and met in the execution of
customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information
Overtime is Required

Job Requirements

· Degree/ Diploma in any discipline.
· Fresh graduates are encouraged to apply.
· Although preferred, previous experience in Call Centre, a financial services or Fraud setting is not essential. Our dedicated onsite Training team will provide you with a specifically designed training programme and support in your new role; and to enable you to develop and provide ongoing training for all team members.
· Possess a positive mindset with a “CAN-DO” attitude a and passion to deliver quality customer service.
· Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
· Possess good command of written and spoken English.
· Good analytical skills; passion for working and is good in working with numbers.
· Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
· Passion for working, responsible and with good working attitude.
· Proficient in PC skills including MS Office applications.
· Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

Team Introduction

The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. We are Data-TnS data product & general service team. Our team mainly services TnS business and provides data solutions for the business. We provide accurate, timely, complete, and transparent data assets for the TnS business and help the business solve problems on a large scale. Specifically, we provide data products covering the complete data service process from basic data construction to data products, helping the TnS business to solve the problems encountered in the data's whole life cycle, including Data Definition, Data Access, Data Management, Data Visualization, Data Analysis, Diagnostic Insight, etc.

Responsibilities

• Responsible for the design of data products, including data monitoring, data analysis, data insight, and algorithm-related platforms;
• Work closely with the business team to develop a deep understanding of the business and provide the business with insights, recommendations, and solutions from the data perspective and analysis;
• Participate in the operation and maintenance of data products, promote product landing, continuously gather feedback from users, and keep tracking product adoption and performance;
• With strong data sensitivity, collect and analyze feedback from users, stakeholders, and other teams to shape and optimizing products and drive continuous improvement of user experience;

Qualifications

• Bachelor's degree or above, 5+ years of data product management or related experience; Preferably in Statistics, Mathematics, Computer Science, or equivalent technical degree; Data products, data analysis, data development working experience is preferred;
• Familiarity with data platforms, including but not limited to data visualization, metric management, feature management, algorithm engineering, portrait analysis, analysis and diagnosis, permission platform, etc.; Proven entire experience in planning, design, execution, and launch of successful data products;
• Data-driven and have a good sense of data; Excellent data analysis skills and strong understanding of data, data platforms, and related technologies;
• Self-motivated, practical, honest, and good at cooperation; problem-solving aptitude, the ability of excellent workload management, and willingness to accept challenges;
• Excellent communication and collaboration skills, detail oriented and receptive to feedback;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.