Total 3,554 finance manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Infrastructure & DEVOPS Manager

Singapore

Headquartered in Singapore with presence in the United States and Indonesia, Straits Financial serves as the financial services arm of the CWT Group, a global leading provider of integrated logistics and financial services. We provide a fully-integrated service for our clients to access the financial and commodity derivative markets and will continue to expand into key financial and commodity markets.

We are looking for a Infrastructure & DEVOPS engineer to build and maintain on-premise servers and cloud platform. This is a technical hands-on role. The primary focus for this position is Infrastructure support for projects and maintenance of existing operations.

This position reports to the Chief Technology Officer.

Key Responsibilities

• Create and maintain Dockers and Kubernetes.
• Create and maintain VMWARE Hypervisors and VM instances.
• Create and maintain AWS Cloud Platform and it’s associated services.
• Install, setup and maintain Linux Servers Operating Systems
• Install, setup and maintain Apache Servers with clustering and/or High Availability
• Install, setup and maintain NGINX Servers with clustering and/or High Availability
• Install setup and maintain Mongo Database Servers with clustering and/or High Availability
• Install, setup and maintain REDIS Servers with clustering and/or High Availability
• Install, setup and maintain Postgres Database Servers with clustering and/or High Availability
• Install, setup and maintain My SQL Servers with clustering and/or High Availability
• Install, setup and maintain Kafka Servers
• Install, setup and maintain monitoring systems monitoring all Infrastructure equipment.
• Install, setup and maintain CI/CD using Gitlab and responsible for DEVOPS.

Requirements

You should possess the following:

• Minimum 3 years’ Infrastructure experience.
• Strong knowledge and experience in Linux, Dockers and Kubernetes is a must.
• Strong knowledge and experience in CI/CD is desirable.
• Strong knowledge and experience in Database Servers is desirable.
• Ability to pick up new skills related to Infrastructure
• Self-motivated, high level of dependability, organization, attention to detail, strong communication and problem solving skills required. Candidate must be able to efficiently multi-task in a fast-paced and challenging environment
• Strong team player.
• Background and working knowledge of IT Compliance and cybersecurity is a plus
• Working knowledge of commodity futures trading platforms is a plus

Roles and Resposibility:

• To manage and oversee the site safety during different phases from set up Event.
• Provide workplace safety and fire safety advice and oversee the fire and safety aspect
• Work closely with the Authority to plan a framework/proposal that can be implemented to meet the event’s needs while keeping in compliance with the regulatory requirement imposed
• Manage and monitor the workplace safety and fire safety for events, and working closely with the appointed contractors to ensure that all tasks are completed according to all regulations.
• Conduct daily site recces and inspections with relevant personnel/contractor as part of work monitoring. To document the daily monitoring and mitigation measures taken after observations where applicable;
• Work with the appointed Technical Team and Site Manager to manage, consolidate and check through the submission (including Risk Assessments) by the appointed contractors and advise on any changes required to meet all agencies regulatory requirements and to ensure all technical drawings are endorsed by the correct authority with necessary permits obtained;
• Create documents which are related to workplace safety and health (WSH proposal and risk assessment) and fire safety requirement for various permits submissions when required by the Authority;
• Provide necessary assistance regarding workplace safety and fire safety issues
• Work as a Team with Site Manager.

Requirement:

• Able to commit from Mid Nov till Feb for 4 months)
• Hold FSM Certification with 3 Years Experiences
• Prossess Class 3 License
• Hold WSHO license with 3 yrs expereince
• Min 2 years Min experiences in WSH Manager
• Preferably expereince in Event setting
• Singaporean / PR only

Working Hours:

• 5 days Work week (Must work on Weekends)

Job Description

1. Business Development & Sales
• Identify and secure business opportunities from associations,
organizers, exhibitors, and agents.
• Generate sales leads and grow business from both new and
existing clients.
• Manage sales and shipment for Global Sporting Events,
private, and special events.
• Provide quotations and manage sales with local and
international exhibitors, ensuring smooth coordination.
• Build and maintain strong client relationships, offering expert
advice on customs documentation and logistics.
• Negotiate contracts and pricing, ensuring profitability and
long-term partnerships.

2. Operations Management
• Plan and oversee the operations at on-site/before/after
exhibition, in collaboration with organizers, exhibitors, and
overseas offices/agents.
• Coordinate with internal teams and external stakeholders to
ensure timely and efficient execution of exhibitions.
• Manage logistics, transportation, and all necessary
arrangements for exhibitions locally and abroad.
• Lead and supervise on-site personnel, ensuring operational
efficiency and adherence to schedules.
• Attend site surveys and meetings with contractors to
guarantee operational readiness.
• Troubleshoot and resolve any issues during events,
implementing corrective actions where necessary.
• Evaluate and manage relationships with vendors to support
exhibition operations.

3. Financial Oversight
• Ensure accurate billing for services rendered and manage
payment collection, including Cash on Delivery’s exhibitors.
• Provide monthly gross profit (GP) estimates and monitor the
accuracy of cost and income reserves in Globus.
• Prepare and submit budgets, forecasts, and monthly sales
reports to the Finance team and CEO.
• Drive account revenue growth, ensuring profitability for each
job and exhibition.
• Assist with resolving insurance claims and client complaints
when escalated.
Requirements
• Good computer skills
• Excellent verbal & written communication skills
• Good knowledge of the exhibition industry
• Good leadership qualities
• Able to meet tight deadlines & work in extreme working conditions
• Able to plan & co-ordinate all operations on-site
• Able to speak & understand simple Malay
• Able to work under pressure in a very fast pace environment
• Independent & team player
• Able to deal with staff & workers firmly while maintaining good working relationship
• Good interpersonal & communications skills
• Fast thinking & has a sense of urgency
• Problem solving skills
• Able to work long working hours including weekends & public holidays
• Hard working & willing to learn
• Resourceful

Job Description

• Responsible for the operations of Front Office functions
• Support Front Office Manager in ensuring department targets and review for improvement including guest review/social media rating & positioning/upsell/membership enrolment/DCC etc.
• Review work processes for possible improvements and efficiency
• Handles all guest complaints/ feedback in a professional manner
• Follow up on guest complaints efficiently and take corrective action
• Provides on-site support to guests' needs and queries
• Oversee and supervises guests arrivals and departures with the front office team
• Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests
• Ensures all reception and cashiering procedures are performed in accordance with established standards
• Works closely with other operational departments to provide seamless and consistent guest service
• Train new and existing staff to ensure consistency in service delivery
• To coordinate guests and staff during an emergency evacuation
• Review daily activities which include daily forecast/target/issues or incident regards to internal & external guest
• Performs any other job tasks assigned by the Front Office Manager

Job Specification

• Minimum O levels, Diploma or equivalent
• At least 2 years of relevant working experience in a similar capacity
• Good knowledge on PMS Opera
• Strong problem solving and analytical skills
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• Ability to perform under pressure in a fast-paced environment
• Able to work shifts, weekends and public holidays

We are looking for committed and passionate individual to join our growing team!

Responsibilities for Food And Beverage Manager
Design attractive menus
Develop a relationship with regular customers
Follow food and safety regulations
Order food supplies for the kitchen
Ensure that customers are satisfied with food and service
Assist with marketing events
Create restaurant policies
Hire and train new restaurant staff

Qualifications for Food And Beverage Manager
Culinary degree is preferred but not necessary
Great organizational skills
Ability to forecast how much food is needed
Ability to delegate tasks
Great leadership abilities
Deep knowledge of the food industry
Customer oriented mindset
Ability to communicate with all levels of staff
Ability to create reports to give to ownership

REQUIREMENT

- Minimum Bachelor Degree (Food and beverage related)

- Experience in Thai cuisine will be a plus!

- Able to work long hours, on weekends and public holidays

- Experience in managing multiple outlets is required

- Able to travel around

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

Responsibilities:

• Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
• Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

• Diploma in any field, preferrably in Hospitality
• At least 4 years of experience in a similar capacity in hospitality industry
• Team player with positive attitude, enthusiasm and initiative
• Knowledge in Opera System
• Ability to lead team and drive results

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Job Title: Assistant Hotel Manager ($3000-$4000)

Job Location: Bugis

Job Purpose:

The Assistant Hotel Manager is responsible for supporting the Hotel Manager in overseeing the overall operations of the hotel. This role ensures that all departments work cohesively to deliver exceptional guest experiences while maintaining high standards of service, operational efficiency, and profitability. The Assistant Hotel Manager plays a crucial role in staff management, guest relations, and the continuous improvement of hotel operations.

Key Responsibilities:

• Operational Management:
  • Assist the Operation Manager in overseeing daily operations across of Front Office, Housekeeping and Maintenance.
  • Ensure that all hotel services meet or exceed established quality standards and that operational goals are achieved.
  • Monitor and evaluate the performance of departments, providing guidance and support to ensure efficiency and effectiveness.
• Guest Relations:
  • Maintain a visible presence in the hotel, interacting with guests to ensure satisfaction and addressing any concerns or issues promptly.
  • Oversee guest feedback collection, analyse trends, and implement improvements based on guest insights and managing reviews on various platforms
• Staff Management:
  • Support the recruitment, training, and development of hotel staff, ensuring that all team members are equipped to deliver high-quality service.
  • Foster a positive work environment that promotes teamwork, employee engagement, and professional growth.
  • Conduct regular inspections of hotel facilities and services to ensure cleanliness, safety, and maintenance standards are upheld.
  • Address any operational challenges or guest complaints, working with relevant teams to resolve issues effectively.
• Reporting & Communication:
  • Prepare and submit operational reports to the Hotel Manager, highlighting key performance indicators, guest feedback, and departmental activities.
  • Facilitate communication between departments to ensure seamless coordination and collaboration.
  • Assist in organising and leading management meetings, staff briefings, and other key hotel functions.

Qualifications:

• Education: A diploma or degree in Hospitality Management, Business Administration, or a related field is preferred.
• Experience:
  • Minimum of 5 years of experience in the hotel industry, with at least 2 years in a managerial or supervisory role.
  • Comprehensive knowledge of hotel operations, including Front Office, Housekeeping and Maintenance.
• Skills:
  • Strong leadership and management skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in hotel management software, financial management tools, and MS Office applications.
  • Strong communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders.

Working Hours:

Flexible working hours, including weekends, evenings, and public holidays, to meet the operational demands of the hotel.

Write in to us with your latest resume, expected salary and attach a recent photograph to [email protected]

We regret that only short-listed candidates will be notified.

We offer:

• 5 Days Work Week (Including Sat, Sun & PH)
• FHC Sponsored
• Attractive Salary Package
• Variable Bonus
• Medical Benefits
• Staff Discount
• Staff Meal Allowances
• Great Career Progression

Responsibilities:

• Greet and serve walk-in guests with your warm and friendly smile
• Promote boutique specialties and offers recommendations
• Handle payment graciously to our guests
• Handle restaurant set-up, cleaning duties, table setting and etc for our next dining guest
• Make sure the hygiene is in excellent condition
• Any other appropriate duties and responsibilities as assigned by the Superior
• Able to commit to Weekends and Public Holidays

Job Description:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Job Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

MAIN RESPONSIBILITIES

Manage staff schedules and provide operation support to Restaurant Manager.

Ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively.

Provide excellent customer service as well as management and ensure that all staff understands the importance of such standards.

Handle customer feedback and complaints professionally

Ensure that the restaurant is clean and organised at all times in compliance with the hygiene, health and safety guidelines required (implementing the safe entry guideline)

Train and brief new staff on operations

Oversee restaurant inventory

Act as a Manager in duty in the absence of the Restaurant Manager in the outlet.

Other ad-hoc operational duties as required.

REQUIREMENTS

At least 3 years of working experience in the F&B industry preferably on a managerial level or supervisory level

Familiar with general F&B operations

Able to speak and write in both English and Chinese effectively

Strong passion for Service

Excellent interpersonal and organizational skills

Able to work in a fast-paced environment

Dedicated to customer satisfaction and a great customer experience.

Excellent leaderships skills

Able to commit to a 6 days work week inclusive of public holidays. Note: Rest day will be on weekday

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

Are you passionate and driven government affairs professional who is highly purposeful?

Here's an excellent opportunity for you to make LEGO Group a favorable legislative and regulatory environment in APAC!

This is an 8-month contract position covering parental leave. No relocation assistance is offered for this position.

Core Responsibilities

• Integral member of the Asia Pacific government affairs team to drive ambitious public policy priorities to support commercial momentum, strengthen foundation and enhance corporate reputation.
• Lead critical policy workstreams for the APAC market group collaborating closely with global policy leads including sustainability and education/learning through play.
• Monitor policy developments, analyze risk and opportunities, engage business and functional partners and formulate engagement approaches to influence policy in priority markets.
• Actively develop advocacy submissions, and engage government partners to advocate the LEGO Group’s positions and preserve operating stability as well as brand reputation.
• Actively participate, collaborate and represent Asia Pacific contexts in relevant global policy working groups; support internal business partners across levels including senior management to drive public policy goals and preserve commercial momentum and the company’s license to operate.

Play your part in our team succeeding !

In Government & Public Affairs (GPA), we are enabling the LEGO Group to thrive and grow through strategic engagement with governments and related partners; growing market opportunities, protecting our business from political and legislative risk, and enhancing our reputation. We work towards a favorable legislative and regulatory environment through comprehensive issues management ensuring no surprises to the operating model. We deliver a government and public affairs program that builds reputation, goodwill and political capital with regulators, politicians and relevant partners establishing the LEGO Group’s commitment to reaching children around the world and globalizing Learning Through Play.

Reporting to the Senior Director of Government and Public Affairs, APAC, you will have an opportunity to learn how to anticipate, counsel and shape the public policy agenda that will impact the LEGO Group’s commercial and operational growth as well as help enhance the company’s reputation.

Do you have what it takes:

• Bachelor’s degree or equivalent experience in public affairs, public policy, political science or related field are preferred.
• At least 6-8 years in a government affairs, public policy role. Corporate experience preferred.
• Active experience in direct engagement with government, developing position papers to engage government partners, representing organizational priorities in industry fora.
• Understanding, interest and experience in APAC ESG policies, trade policy, education policy and environment policies.
• Passionate about public policy and government affairs
• Entrepreneurial and proactive with strong project management skills
• Skilled communicator in English, proficiency in an additional Asian language is a plus
• Ability to work in a highly matrixed organization with multiple partners across levels, including senior management.
• Strong collaborator, values driven with a high level of integrity.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Apply online at our LEGO Careers Portal at: https://www.lego.com/en-sg/careers/job/government-public-affairs-manager-apac-8-months-contract-f357713cdb8110014a72f429799f0000

Position Title: Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Key Responsibilities:

Manage catering operations for efficiency and profitability, maintaining food quality and hygiene standards.

Recruit, train, and manage staff, promoting a positive work environment and conducting performance evaluations.

Build strong client relationships, addressing inquiries and resolving issues promptly.

Monitor budgets and profitability, preparing financial reports for strategic planning.

Collaborate on promotional strategies and identify growth opportunities in catering.

Plan and execute catering events, ensuring all details are managed effectively and liaising with vendors.

Previous restaurant management or catering experience, preferably in a leadership role.

Strong leadership, communication, and financial management skills. Ability to work under pressure.

Passionate about food and service, detail-oriented, and a creative problem-solver.

We are looking for a self-driven and experienced Group Commercial & Agency Management, Assistant Manager for one of our shipping clients. This role involves driving sales targets, managing commercial operations, and maintaining strong client relationships in alignment with organizational goals for both Carrier Owned Container (COC) and Shipper Owned Container (SOC) services. The incumbent should have at least 5 years of relevant experience.

Key Responsibilities:

Reports:

• Prepare and deliver monthly reports for COC/SOC services, analyzing market trends, and providing updates to the Reporting Manager.

Daily Operations Management:

• Work closely with Customer Service and other internal stakeholders such as local operations, transshipment, documentation teams, and headquarters (Trades & Group Commercial and Agency Management - Agency Network Management).

Sales and Growth:

• Achieve sales targets and grow sales accounts throughout our networks.

• Assist in formulating marketing and pricing strategies, negotiating freight rates, maximizing vessel utilization, and managing cargo volumes.

• Stay up-to-date on industry trends and provide effective commercial recommendations based on market intelligence.

Client Relationship Management:

• Build and maintain strong relationships with clients, being a proactive and persuasive communicator.

• Identify potential new clients through networking, attending industry events, and leveraging referrals.

• Develop opportunities with current and new clients through strategic outreach and proposals.

Opportunity Development:

• Instead of cold-calling, identify potential clients and develop engagement strategies to grow business opportunities.

Ad-hoc Duties:

• Perform other duties as assigned by your supervisor.

Leadership Responsibilities:

• Regularly update the team on progress toward sales targets and key performance indicators (KPIs).

• Make informed and timely decisions to address issues and capitalize on business opportunities.

Qualifications:

• Bachelor’s degree or higher in Economics, Business, Accounting, or related disciplines.

• Minimum 5 years’ experience in Sales, Key Account or related roles, specifically within the container shipping industry.

• Excellent interpersonal and communication skills.

To apply, please send your CV to [email protected] .

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Expectations

• Overseeing and ensuring that hotel operations run smoothly.
• Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
• As a leader, nurture a high-performance culture within the Front Office department.
• Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
• Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
• Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
• Identifying and implementing ways on how to improve organisational effectiveness.
• Ensuring maximum utilisation of rooms to boost the revenue for the organisation.

Requirements

• O-Levels or equivalent.
• At least 5 years’ of relevant experience in hotel operations and management.
• Able to work rotating shifts, weekends and Public Holidays.
• A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
• Knowledge in Opera System.
• Able to lead the team and drive results.

Restaurant Manager (Japanese Yakitori)

Introduction:

A renowned Japanese restaurant with a coveted 2-year waitlist in Japan is bringing its exceptional woodfire yakitori to Singapore in partnership with Ebb & Flow Group. Located within the luxurious Mondrian Hotel, our new location opening in November 2024 will offer an elevated dining experience that marries traditional techniques with a sophisticated atmosphere.

We are looking for a Restaurant Manager to lead our team and ensure the smooth operations of the restaurant. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and a genuine passion for providing outstanding customer service. This candidate will play an important role in creating a positive dining experience for our guest while leading and motivating our service staff.

Key Responsibilities:

• Oversee the daily operations of the restaurant, as well as the service team members in the bar and floor
• Provide leadership and clear direction for the service team to ensure smooth restaurant operation by training, guiding and providing assistance when needed
• Maintain trust and support with team members at all levels to promote a positive work culture, promptly resolving any potential conflicts within the team
• Develop plans to source potential business and collaboration opportunities that improves guest experience and drive sales
• Assist in setting quantitative and qualitative goals for the restaurant to achieve targets
• Collaborating with the management and HQ teams to develop the brand and business
• Closely coordinate with the culinary team members to ensure timely delivery of orders
• Champion health and safety standards within the restaurant, ensuring that operations are in compliance with all relevant regulations

Qualifications:

• Experience in pre-opening operations is a bonus
• Exceptional communication and leadership skills
• Strong business and people acumen including strategic planning, operation management, talent management
• Consistent track record of employment in hospitality-related leadership role
• Unwavering passion in delivering the best possible experience to all who comes through our doors

Perks:

• Birthday Leave
• Competitive Staff Discounts across outlets
• Health and Medical Insurance coverage

Job Description & Requirements

We are looking for a dedicated team player who is adept working in a fast-paced work environment, to join our Team. The applying candidate should be able to converse fluently in English and be able to work a 5.5 days’ work week (with 1 Saturday duty)

Duties Of ADMIN & HR Manager:

• Manage the staff recruitment process- including putting up ads for job postings, communicating with recruitment agencies, interviewing candidates, staff orientation, etc.
• Process monthly payroll and salary / bonus payouts using the Times payroll software.
• Knowledge on monthly CPF submissions.
• Strong grasp of MOM rules and requirements for applying, renewing, and cancelling work passes.
• Monitor company’s levy, quota, and work pass matters.
• Maintain employee data base, leaves and Medical Certificates.
• Filing tax computations of IR21 and annual IR8A.
• Preparation of monthly reports including headcount metrics and recruitment timelines.
• Handling renewal of Licenses, Insurance Policies and Certification
• Manage Fleet Records
• Manage Sub Con Delievery Records
• Liase with Sub Cons and follow up payments for delievery
• Other Admin / ad-hoc duties as and when assigned by Management.

Job Requirements:

• Degree in Human Resourcs Management.
• Must be Certified IHRP-CP
• At least 5 years’ experience in related field.
• Good verbal and written communication skills.
• Be continuously updated on MOM requirements.
• Hands on experience in Times Payroll Software will be an advantage.

Working Hours: 08:30 am to 6 pm (Mon to Fri), 08 am to 12.30 pm (Saturdays on shift basis)

Position Overview

The Food & Beverage Marketing Manager assist the Executive Assistant Manager of Food and Beverage and Director of Marketing Communications in the implementation of marketing and social media strategies to drive financial objectives and underscore desired positioning of the dining and bar establishments at Capella Singapore.

The Role

• Build an engaging brand persona for Food & Beverage offerings at Capella Singapore to bring compelling programming to the forefront of why guests should visit the resort
• Responsible for developing, deploying and leading resort wide F&B activations and creating actionable insights based on the drivers of markers and consumers
• Foster relationships and work alongside stakeholders to devise and implement F&B partnerships, events, and promotions in line with brand standards to drive business goals
• Support the optimisation of F&B performance and profitability by understanding and analysing the market and factors that drive consumer trends
• Identify opportunities for growth and narratives to promote F&B offerings
• Support the Marketing Communications department in the creation of internal and external promotional assets for F&B centric campaigns such as vetting of menus, assisting with the planning and execution of photoshoots and social media content creation, etc
• Collaborate with other departments such as Culinary, Operations, and Finance divisions for campaign delivery and project implementation.
• Generate F&B marketing and campaign reports, consumer and market insights presentations
• Responsible for consumer outreach to increase reach and engagement for F&B marketing efforts

Talent Profile

• Bachelor in Business / Marketing
• 3 to 5 years in Food & Beverage Marketing
• Prior experience in the hospitality, travel or luxury lifestyle or Food & Beverage industry
• Demonstrate strategic acumen and a passion for F&B and our brand vision
• Proven track record operating full funnel marketing strategies
• Strong analytical skills with the ability to translate data into actionable insights that support with strategic decision-making to drive business impact
• Curious and creative, with a commitment to delivering memorable dining experiences

Join us in our mission to make a difference in the lives of seniors and promote a culture of building trust, care and respect.

Responsibilities

· Develop and implement a diverse range of media communications plans to enhance the profile of the Association, and various outreach initiatives

· Ensure Brand directives are carried out effectively to generate high public interest

· Manage media relations including crafting news releases and facilitating media interviews

· Develop new media platforms and assist with corporate website operations

· Establish and maintain relations with external and media partners

· Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent

Requirements

· Degree in Mass Communications, Public Relations, Business Management or equivalent

· Minimum 5 years of relevant working experience in public relations, communications, or content production for publications or media management

· Ability to think strategically and provide leadership in shaping the organization's branding & communication strategy.

· Proficiency in utilising digital and social media marketing and video editing tools

· Experience using social media platforms such as Facebook, LinkedIn, TikTok, Instagram, etc effectively

Company Description

Chops! was founded in 2015 with an aim to provide affordable local western fare. Today, Chops! is embarking on a mission to serve wholesome, fast casual western fare for everyone. We will be expanding to new outlets across the island and are currently looking for dynamic and motivated individuals to join our expanding team.

Job Scope:

1. Ensure consistency and high standards of food cooking processes according to Company's SOP.

2. Make cleanliness of premises and food hygiene practices a priority; coordinate day and night clean up.

3. Work closely with the Upper Management and individual outlet Kitchen Chefs to review and improve existing menu as well as create seasonal specials.

4. Ensure that outlet's inventory management and stock forecasting is optimised to prevent wastage and ensure 100% menu availability during business hours.

5. Lead a successful and motivated kitchen team to achieve key Gross Sales and Cost of Goods Key Performance Indicators (KPIs) set by the Management.