Total 3,790 process improvement manager job vacancies in F&B / Tourism / Hospitality category in Singapore

Jigger & Pony Group is a leading hospitality company that owns and operates 7 restaurants and bars in Singapore.

A pioneer in Singapore’s cocktail bar scene, the Group’s portfolio comprise of four cocktail bars and three restaurants.

Cocktail Bars:

· Jigger & Pony (#1 Asia’s 50 Best Bars 2020, #9 World’s 50 Best Bars 2020)

· Gibson Cocktail Bar – Asian ingredients-focus meets classic cocktails

· Live Twice – Inspired by Mid-Century Japan

· Sugarhall – Rum-focused cocktail pub

Restaurants:

· Humpback – oyster bar and seafood restaurant with a focused wine & cocktail list

· Caffe Fernet – New-Italian restaurant with a view of the Marina Bay waterfront

· Rosemead – Convivial fine dining restaurant serving modern Californian cuisine

The Group is expanding our team and we are seeking for a candidate with high passion and experience to join as Principal Bartender / Assistant Bartender.

Job Description

• Oversee Bar operations and ensure sufficient staffing
• Train, guide and orientate new and existing bartenders and part timers
• Prepare alcohol or non-alcohol beverages with high degree of proficiency and consistency
• Engagement with customers to forge loyalty to the bar
• Responsible for the bar’s daily operation and inventory management
• Ensure cleanliness of the bar and all operating equipment
• Perform related duties as part of a tight-knit family of hospitality staff

Job Requirements

• Have a strong interest in crafting cocktails
• At least 5 years experience in cocktail bar environment with 2 years of bar management
• Hospitality-oriented
• Converse in good English and proficient in service-language
• Team player and friendly personality
• Positive attitude
• Willing work on shift and late hours

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

Embark on a culinary adventure with us at Mutiara Seafood Jumbo Seafood's First Halal Concept Seafood Restaurant in the vibrant heart of Geylang Serai. Be part of our dynamic team in a 170-seater restaurant featuring alfresco outdoor seating and 4 exquisite VIP rooms. Join us now and dive into a world of delectable flavors!

Mutiara Seafood by Jumbo Seafood

1, Engku Aman Turn

#01-02, #02-03 VIP Rooms

Wisma Geylang Serai

Singapore 408528

Prerequisites

• At least 5 years of experience in F&B management experience in hospitality industry
• Customer oriented with high desire for service quality
• Strong planning and organizational skills with a keen eye for details
• Possess good analytical skills
• Knowledge of IT preferred
• Good oral and written communication skills preferably in, English Malay and others.
• Self-motivated and able to work in a fast pace environment

Responsibilities

• In charge outlet during RM absence / take over shifts
• To oversee the daily operations of the outlets
• To manage and supervise a team of supervisors & service staff to ensure maximum utilization of manpower allocated
• To lead, train and motivate staff in achieving customer service excellence
• To establish operational procedures and standards to ensure service quality
• To maintain and improve the overall performance of the outlets on a regular basis including
• cost analysis and monitoring of processes
• To maximize profitability of the outlets by increasing turnover
• To be responsible for the development, active training and advancement of employees
• To be responsible for financial performance of all outlets, including profit & loss and
• implement appropriate cost control/monitoring measures
• To perform duties in the best interests of the company
• To perform any other duties / tasks assigned by superior

Job Info

• Salary range from $3,500 - $5,000 commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Wisma Geylang Serai
• Staff lunch provided

Please email updated resume to [email protected] AND WhatsApp your CV to 8323-3443 for faster response.

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Position title: Senior Executive/ Assistant Manager, Partnership Communications & Stewardship

Reports to: Manager, Partnership Communications & Stewardship

Location: Singapore

Date: March - July 2024 (Contract Role)

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Overview of Partnerships Team / Unit

The Partnerships Team develops and builds partnerships and relationships that drive income to support WWF’s conservation goals. The team’s aim is to contribute significant, sustainable levels of philanthropic funding from 1) high-networth individuals (HNWI) 2) trusts and foundations, 3) companies to support the local (Singapore-based) and regional (mainly South-East Asia) conservation, sustainability and education programmes in order to advance WWF-Singapore’s mission.

The team works closely with the Senior Management Team and peers in Conservation, Communications, Sustainable Finance, and Accounting and Finance teams to effectively contribute to the implementation of WWF-Singapore’s partnerships and philanthropic strategy.

Major Duties and Responsibilities:

We are looking for an enthusiastic, self-motivated, people person with a positive attitude that could help manage and steward WWF’s partnerships. This is a maternity cover role and you will be working closely with our core team to drive long-term partnerships with new and existing partners as well as engaging them through different activities.

Primary Role in Stewardship & Communications (85%) Account Management & Relationship Building

• Multitask and manage medium to priority partnerships and ensure that existing partners are stewarded appropriately, resulting in profitable long-term partnerships.
• Maintain open lines of communication with partners and/or relevant stakeholders to foster strong relationships and ensure they are informed.
• Proactively identify partnership-related issues and challenges, communicate and implement timely solutions.
• Map partnership outcomes according to agreement terms and provide regular impact reporting to partners.
• Work with the relevant Project Team to ensure progress of partnership outcomes and deliverables are on track as per agreement.
• Responsible for managing, tracking and spending of funds received by certain partnerships, in close collaboration and alignment with the Project and Finance teams.
• Gather data and insights from the partnerships managed to be shared with the Stewardship Team for the development of long-term partnership strategies and retention plans.

Strategic Partnership Communications

• Work closely with the Partnership Communications lead on communications-related deliverables under partnerships.
• Work together with the Communications Team on development of thought leadership, PR & Media pieces for partnerships.
• To analyse, monitor and explore opportunities to communicate about partnerships through various channels.
• Co-lead the execution of the Annual Partnership Reports to recognise key partnerships and maintain transparency as part of network standards.
• Co-lead the development of the quarterly Partnerships Newsletter to communicate project updates and key highlights to the partnerships database.

Corporate Engagements

• Lead the planning and execution of community or employee engagement activities for corporate partners (eg. Green Talks, Workshops etc.).
• Work with relevant internal and external stakeholders to deliver engagements effectively.

Secondary Role in Engagements & Fundraising (15%) Business Expansion

• Support the Partnership development team with any business development activity as required.
• Identify new opportunities within existing partnership to expand the scope of work and raise more funding for WWF’s conservation work in Singapore and regionally
• Successfully renew existing accounts.
• Perform other duties as required.

Required Qualifications:

• Bachelor’s Degree in Business, Corporate Marketing, Events, Marketing or Communications or any other relevant field.
• Minimum 2-3 years experience in Agency, Corporate Marketing, Client Servicing and/or Event Management preferred.
• Previous work experience in an international NGO sector will be an advantage.
• Fluent verbal and written communication skills in the English language. Bilingual is a plus.

Required Skills and Competencies

• Possess strong account management or client servicing skills
• Adaptable and proactive in managing accounts with minimal supervision. Experience in budget management is a plus.
• Ability to plan workload, estimate timelines accurately and work autonomously in a fast-paced environment.
• Solution-oriented and ability to develop and maintain strong working relationships with internal and external parties of different levels and backgrounds.
• Great listening, negotiation and presentation skills.
• Ability to meet tight timelines and handle multiple projects while meeting the needs of project partners and stakeholders.
• Ability to work in an international and multilingual environment is essential.
• Familiarity with basic softwares such as Google Suites and Microsoft Word, Excel, PowerPoint. Experience using project management and integration tools (eg. Asana, Active Campaign etc.) is a plus.
• Basic design skills and knowledge working with Adobe softwares (eg. Illustrator and Photoshop) is a plus.

Working Relationships

Internal – Ensures intra and inter-department collaboration for the optimal use of resources and organisational alignment. Works closely with the Partnerships Team, and the wider Fundraising, Conservation and Communications Team to ensure partnership deliverables are executed in a timely manner and communicated well.

External – Works with various partners supporting WWF’s work. Coordinates with external vendors relating to events, trips, communication materials and as and when required.

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs.

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Team player with the ability to thrive in a fast-paced environment
• Adaptable to constant changes and capable of handling multiple tasks simultaneously
• Well-Organized, self-motivated and a keen learner
• Preferably with experience in Fine Dining restaurant
• Able to work on weekends, and public holidays
• Possess good command of English

Whatsapp 91834574 for more information

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Functions & Summary:

Assist and support the Senior F&B Operations Manager for the overall F&B strategy, and overseeing, supervising, and coordinating the entire operation of the Food & Beverage Department and its personnel within the Club.

Job Roles & Responsibilities:

1. Responsible for the highest standard of food and beverage service on day to day service for all the restaurants including banquet operation, ensuring appropriate measures on F&B costing and cost control, including staff cost, to contribute to the financial success of each outlet.
2. Adopt cost-effective and cost-efficient operation and machinery, establish efficient work processes to promote workplace productivity.
3. Plan and implement promotional activities to meet Members’ expectations and to achieve budgeted financial results.
4. Plan and execute F&B events calendar within the club premises for members enjoyment.
5. Manage and involved in planning for major club events.
6. Work closely with Executive Chef on regular food promotions to provide members with varied dining experience.
7. Manage monthly outlet promotions and submit in a timely manner for Club monthly Islander (magazine)
8. Closely monitor Member’s satisfaction and/or dissatisfaction and continuously seek improvement.
9. Review, update and implement various aspects of system and control procedures of the department, on a regular basis.
10. Review kitchen equipment on a monthly basis with kitchen inspection.
11. Reply to members feedback and suggestions with excellent problem-solving skills.
12. Comply with safety, hygiene and environmental regulations set by the relevant authorities e.g., NEA and MOH.
13. Develop standard operation procedures and provide training to employees to meet the required performance standards.
14. Establish annual operating and capital budgets and ensure adherence.
15. Financial year budgeting for all F&B outlets.
16. Ensure all procurement policy is adhered to by all outlet managers.
17. Responsible for the selection, development, and performance of service employees.

JOB DESCRIPTION

• Assist leadership team to identify, develop and execute against key strategic priorities for Keppel and support the Transformation journey
• Work collaboratively alongside key management teams across various segments to formulate action plans and key performance indicators to track strategic goals
• Lead primary/secondary research and analysis to identify opportunities and risks, and support strategy development and transformation efforts
• Understand key issues and business drivers across opportunities, and contribute towards thought leadership on value capture for Keppel
• Project manage key initiatives and programs that achieve Keppel’s targets
• Support Board and senior management in investment and key decision-making forums

JOB REQUIREMENTS

• Strong analytical mind with good business acumen, highly numerate with financial and accounting knowledge preferred
• Ability to see the ‘big picture’, balancing strategic thinking but practical business acumen
• Good interpersonal and people skills with prior experience working with senior leadership and management team
• Goal and task-orientated; enjoys problem solving
• Excellent written and verbal communication skills, ability to synthesize and create high impact materials
• Ability to see things from different perspectives and to contribute to a positive organization

The seniority of role offered would commensurate with the candidate’s relevant experience and skillsets. Only shortlisted candidates will be notified.

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

Job duties and responsibilities

You will work in an international team, supporting the CEO with some of his professional tasks. Here are some of the things you will be doing:

• General HR for recruitment process, assisting with onboarding & offboarding, managing employee C&B, managing HR database
• Communication with on-site and remote employees to support them
• Adminstration management of both Singapore and Paris offices, and related third parties service providers
• Provide support, liaison and communicate with investors, shareholders, our legal team and Corporate Secretary.
• Support to check validity of expenses claims format and content.
• Assisting some travel arrangements including booking of airline tickets and accommodation.

Required qualifications

Education

• Bachelor degree in Business Administration, HR or related discipline.

Experience

• Min 3 years working experience as HR or as executive assistant

Knowledge, Skills and Abilities

• Strong organizational, communication and multitasking skills.
• The ability to adapt to changing priorities and have effective problem solving skills.
• Fast learner
• Experience of some HR functions.
• Curiosity , empathy, and openness to other cultures
• Proficient in Microsoft Excel & Google Sheet.

This position will report to the Chief Executive Officer

What we can offer

• An attractive remuneration package, including 13th month bonus.
• 15 days of annual leave.
• A flexible and multicultural environment that promotes a healthy work-life balance.
• A talented team from all over the world to work with.

MAIN PURPOSE

The incumbent will support the overall business, financial & supply chain management process by rigorous management of the demand signals and order fulfilment for the business. You will lead the Regional Branded S&OP process by working with Brand Holders and Affiliates to ensure tight alignment in forecast and financial plans. You will also drive analysis and collaborate with stakeholders to develop solutions and influence change.

KEY RESPONSIBILITIES

· Implement and embed S&OP process in Asia Pacific to synchronise business processes.

· Lead the Regional Branded S&OP process by working with functional teams to deliver a robust demand plan for the business.

· Lead the Regional Branded forecast vs LE reconciliation process and ensure there is no significant variance and call out potential risks & opportunities.

· Conduct forecast sufficiency & reasonability checks across affiliates and share trends insight and recommendation.

· Lead KPI improvement plans (Sales Forecast Accuracy, Fill Rate and Inventory Days) via root cause analysis and forecast bias correction.

· Lead the implementation of process & reporting standardisation across affiliates in the region.

· Lead & implement initiatives to ensure continuous improvement in the demand & supply planning processes.

· Work closely with Global Supply to ensure optimal supply flow plan and optimal inventory level for key and critical SKUs.

· Collaborate with Global Supply on the process flow and management for phase in/phase out and innovation SKUs.

· Ensure best practices across affiliates for reporting analytics to correct forecast bias and improve consistency in attainment.

· Conduct historical sales trend analysis at Regional level to establish key demand drivers and collaborate with Regional Brands and markets to ensure we deliver an unbiased forecast for the entire planning horizon.

· Lead the capability building for multi-functional teams on S&OP, supply chain lead time and demand planning/forecasting processes leading to a step change on the quality of demand inputs coming into S&OP reviews.

REQUIREMENTS

· Degree / Diploma in relevant discipline or at least 10 years of equivalent work experience.

· Min 3 years of supervisory experience with Strong leadership qualities

· Experience in leading S&OP process.

· FMCG / Retail industry experience would be preferred.

· Hands on experience in SAP would be advantage.

· Strong interpersonal, communication, analytical and time management skills

Job Overview:

As the Restaurant Operations Manager, you will play a pivotal role in revamping and expanding our Vietnamese restaurant with three existing outlets. We are seeking a dynamic and experienced individual to oversee the day-to-day operations, enhance customer experience, and drive the strategic expansion of our brand.

Responsibilities:

Operations Management:

1. Optimize Operational Efficiency: Streamline and standardize operational procedures across all outlets.
   Implement cost-effective measures to improve overall efficiency.
   
2. Quality Control: Ensure adherence to quality standards in food preparation, presentation, and service.
   Monitor and maintain high levels of cleanliness and hygiene.
   
3. Staff Management: Oversee recruitment, training, and development of restaurant staff.
   Create and maintain a positive work environment to enhance staff morale.
   

Customer Experience Enhancement:

1. Customer Service Excellence: Develop and implement strategies to enhance customer satisfaction.
   Monitor customer feedback and implement improvements accordingly.
   
2. Menu Development and Innovation: Collaborate with the culinary team to revamp and innovate the menu.
   Introduce new dishes and culinary experiences to attract and retain customers.
   

Expansion and Growth Strategy:

1. Market Analysis: Conduct market research to identify expansion opportunities.
   Stay informed about industry trends and competitors.
   
2. New Outlet Openings: Lead the planning and execution of new outlet openings.
   Ensure seamless integration of new outlets into existing operations.
   
3. Revenue and Profitability: Develop and implement strategies to increase sales and profitability.
   Monitor financial performance and implement corrective measures as needed.
   

Administrative Duties:

1. Inventory Management: Oversee inventory control and ordering processes.
   Minimize waste and optimize stock levels.
   
2. Reporting: Generate regular reports on key performance indicators and operational metrics.
   Provide insights and recommendations for improvement.
   

Qualifications:

• Proven experience in restaurant operations management, preferably in the hospitality industry.
• Strong leadership and team management skills.
• Excellent understanding of Vietnamese cuisine and culinary trends.
• Ability to work in a fast-paced and dynamic environment.
• Exceptional communication and interpersonal skills.

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth within a rapidly expanding restaurant chain.
• Employee discounts and other perks.

• Develop and improvise on risk management framework, policy and process
• Develop and establish financial budget and plans
• Develop and maintain business continuity strategies, policies and guidelines
• Develop service recovery framework
• Drive service quality and customer satisfaction
• Establish and maintain relationships with strategic business partner
• Establish business continuity processes
• Establish business strategies for the business function
• Establish operational plans for the business function
• Facilitate innovation and lead managers to manage change
• Manage compliance with food and beverage hygiene policies and procedures
• Manage revenue and expenditure
• Oversee cost control and food purchasing activities
• Plan and develop menus
• Provide leadership during crisis situations
• Strategies service operations

Requirements:

• Related experience in F&B industry
• Able to work in a fast pace environment
• Process positive attitude and responsibilities
• Love challenges and able to work under pressure
• Customer-service oriented personality

Interested candidates, kindly contact us via 8838 7279 for further discussion.

We regretted that only shortlisted candidates would be notified.

Highlights:

• Industry: Hospitality (Hotel)
• Nearest MRT: Dobhy Gaut (5 Mins walk)
• Remuneration: Up to $3300
• 6 days work week -
  Rotating Shift: 7am – 3pm OR 3pm – 11pm.
• AWS + Performance Bonus

The Challenges:

• Collaborate with various departments on guests' special requirements and requests.
• Identify and resolve deviations and irregularities related to front office services.
• Develop operations plans for front office operations.
• Implement operating procedures and service standards for front office operations.
• Manage personalised reception services for VIP guests' arrivals and departures.
• Monitor room inventory levels and reconcile discrepancies.
• Manage all room keys inventory are accurate.
• Attend to all incoming emails and follow up actions taken accordingly.
• Review operations reports and/or statistics to monitor and report departmental performance.
• Build guest relationships to enhance return visits.
• Interact with guests to gather feedback on service quality.
• Manage emergency situations.
• Operationalize compliance management on data protection regulations and organisational security procedures for guest registration and credit and cash transactions.
• Other ad-hoc duties as assigned by management

What it Takes:

• Minimum Diploma in Hospitality Management
• Minimum of 2 – 3 years of relevant experience in similar capacity
• Able to work well under fast paced environment.
• Knowledge in Opera System is preferred.
• Willing to work 8 hours shift including weekends and PH

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

Location : Middle Road

Position : Assistant Manager (Office Administration) – Workplace & Procurement

Contract period : Immediate (1 year)

Maximum $4900. Salary will be commensurate with experience.

Responsibilities

1. Mentor Executives in the following functions:

(a) day-to-day office operations and ensure that the office is clean, organised and runs smoothly and efficiently.

(b) maintenance of office equipment

(c) ensure office security systems are functioning properly

2. Submit accurate data/information to the Parent Ministry and other government agencies timely.

3. Monitor the receipt of e-invoices to ensure prompt processing.

4. Implement business continuity plans to address corporate risks.

5. Support Tote Board’s efforts in promoting sustainability.

6. Coordinate the office renovation project, including:

(a) close monitoring of project timelines

(b) ensure spending within budget

(c) ensure issues and delays are brought to Management’s attention promptly

7. First point of contact for audit queries directed to the Workplace & Procurement team

Requirements

1. At least two years of relevant working experience.

2. Good analytical and communication skills.

3. Meticulous, innovative and resourceful, with the ability to multi-task.

4. Customer-centric and able to work well with multiple stakeholders.

5. Some knowledge in Procurement and Facilities Management would be advantageous.

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Laboratory Manager (Oil & Chemical)
Working days & hours: 5 days (depend on operation requirement)
Salary: Up to $6,500 + other benefits
Location: Woodlands Industrial Park E5, Singapore

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 94283063 and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Job Description:

• Determining the confidentiality, integrity, quality, technical, health and safety aspect of the company.
• Perform lab Financials planning, management and execution.
• Oversee lab operation – Strategic goal planning and execution, and control, planning and management of laboratory operations.
• Drive, define and accomplish capabilities uptaking.
• Perform validation of results & report issuance (for signatory).
• Perform SOP review & write-up.
• Plan method studies and tasks.
• Plan & execute PT testing.
• Lead by example.
• Advocacy and enforcement of EHS, integrity, compliance and ethics.
• Evaluate staff performance.
• Manpower & resource management, control & hiring.
• Escalation of lab issues & problems.
• Liaison between lab and management.
• Researching improvement ideas towards lab operations.
• Spearhead improvement plans & execution.
• Identifying and developing new areas of work and the corresponding test equipment required.
• Highlighting unusual results and referring them for further investigation.
• The interpretation of standards in accordance with operating manual.
• Supervising all work related to the section(s).
• Training and supervising all staff in the section(s).
• To conduct internal audits, QC checks, equipment maintenance & calibration, result entry & validation.
• Performing report issuance (for signatory), purchasing & inventory management, SOP review.
• Ensuring that all equipment in the section(s) are calibrated in compliance to schedule.
• Ensuring that the requirements of SAC-SINGLAS in the field of bunker oil testing are met
• Oversight of all the testing in their respective laboratories.
• Checking and signing of all appropriate reports issued by the laboratory.
• Discussing test results with customer as necessary.

Qualifications:

• Minimum Degree in Chemistry, Chemical Process Technology, Chemical Engineering, Science.
• Possesses SAC-SINGLAS signatory and laboratory operation and management experience.
• Minimum 6 years as a laboratory manager, including proven technical knowledge and laboratory experience.
• Experienced in audit & CAPA management skills.
• Knowledge of laboratory health and safety protocols.

Leo Shin Guan Reg No: R22108030

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Info:

• Salary: Basic from $3000 - $3500 + AWS + VB
• Working Hour: 5 days (Rotating Shift)
• Location: Central

Job Scope:

• Upkeep and general standard of the department under the guidance of the Front Office Manager
• Ensure smooth operation on a daily basis
• Review feedbacks, guest comments, and other information pertaining to front office
• Track guest satisfication levels and ensure requirements are adhered to
• Develop training programs for department

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

You will be part of a dynamic and driven team of lawyers in the Asia General Counsel Organization. You will be primarily responsible for legal issues related to privacy and data for American Express businesses across Asia. This position will report to the Director & Counsel, Privacy APAC based in Singapore.

How will you make an impact in this role?

Your role will include the following:

• Data & Privacy Advice. Provide best-in-class strategic advice on applicable data protection laws, rules and regulations in Asia and provide privacy support to Amex initiatives, projects and new product launches, such as advising on the data privacy issues and providing practical solutions to mitigate privacy risks.
• Drafting of privacy documents. Advise on, review, negotiate and draft data protection terms in a wide range of commercial agreements, privacy policies, privacy notices, customer disclosures, data processing agreements, etc.
• Privacy Compliance. Advice on and help manage privacy compliance requirements across Asia
• Legal Horizon Scanning Proactively monitor new privacy and data related legislative and regulatory developments across Asia and provide practical legal advice in cross-functional multinational regulatory change management projects to ensure compliance with applicable laws and mitigate legal risk.
• Manage Regulatory Affairs. Interpret and advise on emerging laws and advocate on behalf of Amex in industry associations, monitor data & privacy trends across the region, including in relation to new technologies such as Gen AI, to determine trends and possible issues for American Express to address, including development of public policy positions
• Collaboration. Collaborate with colleagues in a matrixed global organization, including legal colleagues in the Asia region as well as colleagues from the Global Privacy & Data Law Group
• General. Provide general guidance and advice to management on legal and regulatory matters and reporting, administrative and legal activities that arise in a Fortune 500 company.

Minimum Qualifications

1. Qualified and admitted/licensed lawyer in a Commonwealth jurisdiction. Candidates should have at least 4-8 years post-qualification experience, with at least 2 years of relevant privacy experience in a law firm and/or in-house legal environment. Prior in-house experience with financial institution or multi-national corporation preferred. Candidates with Certified Information Privacy Professional (CIPP) accreditation and/or with prior experience engaging with policy makers on legislative consultations preferred.
2. Communication. First class oral and written communication skills, in particular, the ability to explain complex legal matters clearly and concisely to non-specialists.
3. Professional poise. Maintains grace under pressure and demonstrates the ability to impart discipline and calm to stressful situations. Holds their own in live discussions where differing views are expressed. A persuasive advocate who is not afraid to convey unwelcome messages yet lays out a path to practical solutions.
4. A self-starter who takes ownership. Takes the initiative to learn independently rather than passively. Sees what needs to be done and then does it. Takes responsibility for understanding and solving problems.
5. Energetic and practical application of legal skills and knowledge to business situations and problems.
6. Build effective relationships and credibility throughout the company.
7. Manage workload by careful prioritization and personal organization.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Interested candidates please whatapps us at +6593974262.

Key Responsibilities:

1. Operational Management:Oversee the daily operations of multiple food and beverage outlets within the assigned cluster. Implement and enforce standard operating procedures to ensure consistency in service, quality, and cleanliness. Monitor inventory levels, order supplies, and manage stock to minimize wastage and optimize costs.
   
2. Financial Management:Develop and manage budgets for each outlet, ensuring financial targets are met.
   Analyze financial reports and implement strategies to improve profitability.
   Implement cost control measures to optimize operational expenses.
   
3. Team Leadership:Recruit, train, and supervise outlet managers and staff.
   Foster a positive work environment, encouraging teamwork and customer-centric attitudes.
   Conduct performance reviews and provide coaching to enhance employee productivity.
   
4. Customer Satisfaction:Ensure high levels of customer satisfaction by maintaining service standards and addressing customer feedback.
   Implement initiatives to enhance the overall customer experience across all outlets.
   
5. Marketing and Sales:Collaborate with the marketing team to develop and execute promotional activities.
   Monitor sales performance and strategize to achieve revenue targets.
   Identify opportunities for market expansion and growth.
   
6. Compliance and Quality Assurance:Ensure compliance with health and safety regulations, food safety standards, and licensing requirements.
   Conduct regular audits to maintain quality standards and consistency across outlets.
   
7. Reporting and Communication:Provide regular reports to senior management on key performance metrics and operational updates.
   Communicate effectively with various stakeholders, including staff, vendors, and corporate leadership.

Qualifications:

• Preferably with 5 years’ F&B or retail experience
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Possess good management and strong leadership qualities
• Eager to learn and able to acquire new knowledge and skills quickly
• Good interpersonal skills
• Strong sense of customer service
• Quick thinker with ability to solve problems and make effective decisions
• Ability to work under pressure in a fast-paced working environment
• Knowledge of industry trends, market dynamics, and customer preferences

The role:

Brand and Marketing Manager is someone who is driven and motivated by opportunity to create, manage and develop a brand. We are looking for someone who is not scared to push boundaries and take risks to redefine our product category. As a key member of the management team, he/she will be reporting and working closely with the Executive Director directly. This role is responsible for the development and management of a company's brand as well as to lead / guide and develop the marketing team.

To succeed in the role, the individual is expected and needs to be able to excel in the following areas:

• (BUILD / CORE ARCHITECTURE) Lead development of the brand book and marketing plan which will outline the core operating principles and guidelines and the subsequent execution of the strategy.
• (EXECUTION) Strategic marketing activities to establish the brand image and awareness according to the positioning strategy by building a roadmap for short- and long-term plan with consistent approach.
• (EXECUTION) Tactical marketing activities to create and amplify brand awareness for the brand to gain more footfall into stores with a strong focus on digital and in store activations.

You are/have

• The courage to create.
• Driven and motivated by the opportunity to create new brands and redefine product categories.
• Entrepreneurial Mindset – driving the most relevant and aligned value per dollar spent in marketing budget and manage teams productively.
• Organised and systematic in your management of work.
• Prefer working with smaller nimble effective teams and quicker decision-making environment.
• An effective leader who is able to lead, guide, nurture and build a strong team around him or her. Someone who would like to build positive and lasting relationships with all stakeholders in a way that benefits the brand and the group.
• An effervescent communicator, with the ability to impact and influence in a professional manner.
• A strong strategic thinker with the intellectual capacity to think laterally and create solutions to challenges.
• Want to be part of development and growth of Singaporean brand.
• Fundamentally as an individual believes that business can be force for good.

Responsibilities

• Brand Development: Develop brand guidelines and design new brand retail experience and product portfolio enhancements.
• Strategic Planning: Develop and implement comprehensive full year marketing plan/calendar aligned with the company's growth model to drive customer acquisition, retention, and brand visibility across all regions of operation.
• Team Leadership: Lead an agile and high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.
• Brand Management: Define and strengthen brand identity, ensuring consistent messaging and brand guidelines across all marketing channels and touchpoints.
• Campaign Management:Lead multi-channel marketing campaigns that leverage traditional and digital channels, including social media, influencer marketing, content marketing, and partnerships, to reach target audiences and drive user engagement.
• Performance Measurement: Establish key performance indicators (KPIs) and track the effectiveness of marketing initiatives to continuously optimise campaigns based on data-driven insights.
• Stakeholder Management:Collaborate closely with internal teams to ensure alignment and coordination in executing marketing initiatives and achieving business objectives.
• Budget Management: Develop and manage the marketing budget, allocating resources effectively to maximize return on investment and drive cost-efficient marketing campaigns.

Requirements

• 6 – 10 years’ experience in brand or product marketing and/or business development preferably in the F&B, FMCG, retail or hospitality industries, (ideally in the B2C Retail space).
• Degree in Business/Marketing/ from a recognised university.
• Exceptional knowledge in marketing disciplines, specifically in market positioning, customer and business segmentation, go-to-market strategies, and brand management.
• Exceptional knowledge and passion in Branding, specifically the ability to create a brand identity for the brand (lead external agencies / internal resources independently once direction has been set).
• Solid track record in executing sophisticated brand or product launch programs across various offline and online channels that drive measurable business outcomes.
• Keen eye for design and aesthetics.
• Strong understanding of the Southeast Asian market, cultural nuances and regional consumer behaviour is a plus.
• Excellent written and verbal communication skills.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.