Total 2,325 customer service manager job vacancies in Human Resources category in Singapore

Our client is a Shared Services Company managing F&B Operations. Due to business needs, they are now recruiting an Assistant Talent Acquisition Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Assistant Talent Acquisition Manager:

• Collaborate with hiring managers to understand and meet talent needs.
• Source candidates through diverse channels to ensure qualified applicant pools.
• Screen applications and coordinate interviews with hiring managers.
• Provide feedback and assist in candidate evaluations.
• Manage offer negotiations, acceptance, and onboarding processes.
• Conduct reference checks and background screenings as needed.
• Track and analyze HR metrics to improve recruitment processes.
• Support Learning & Development activities, including training program execution.
• Develop and implement Talent Development programs and career planning initiatives.
• Lead employee engagement and well-being programs to foster a positive workplace culture.

Requirements:

• Diploma / Degree in related field
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Shared Services Company managing F&B Operations. Due to business needs, they are now recruiting a HR Policy and Planning Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of HR Policy and Planning Manager:

• Develop and implement a global strategic employer brand.
• Align HR initiatives with the company’s mission and strategic vision.
• Create HR strategies and policies to support global business objectives.
• Advise senior management on organizational and people-related issues.
• Collaborate on succession planning aligned with company strategy.
• Foster an inclusive workplace culture that supports diversity and growth.
• Develop strategic recruitment and retention plans for human capital needs.
• Ensure effective hiring, onboarding, and management processes for diverse teams.
• Design competitive and sustainable compensation and benefits plans.
• Lead HR functions, including leadership development, succession planning, and change management.

Requirements:

• Degree in HRM
• SHRM-SCP / SHRM-CP is an added advantage
• Relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

The Opportunity

• Adecco is partnering a leading bank to look for a Program Manager
• Location: CBD
• 6 months maternity cover contract

Responsibilities:

• Program management/PMO - planning, scheduling, tracking, follow up on initiatives and timelines, lead and run small-scale initiatives, plan and set up meeting with stakeholders, develop minutes / post-meeting reports (opportunity to use GenAi co-pilot to accelerate minute writing)
• Preparation of reports and PowerPoint decks for meetings with senior stakeholders and external parties as needed
• Support Group Operations GA programme - event management, comms and creative content development, liaison with stakeholders and vendors
• Support engagement of SPS team - develop monthly meeting decks, plan and organize engagement events and activities for team bonding

Expectations:

• Positive attitude, energetic, driven and resourceful
• Savvy in Microsoft Powerpoint and excel, have good presentation skills
• Strong project management, organisation, and interpersonal skills
• Able to multi-task, resourceful and willing to work in a fast-paced environment
• 5-8 years of PMO experience
• Strong stakeholder management skills, detail oriented , strong communication skills

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Program Manager
• We regret to inform that only shortlisted candidates will be contacted

Key Responsibilities:

• Develop and implement recruitment strategies.
• Manage end-to-end hiring process.
• Collaborate with department heads to understand staffing needs.
• Source and engage candidates through various channels.
• Conduct interviews and facilitate selection processes.
• Ensure a positive candidate experience.
• Monitor and report on recruitment metrics.

Qualifications:

• Proven experience in talent acquisition, preferably in healthcare or Public Sector.
• Strong knowledge of recruitment best practices

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Develop and implement recruitment strategies.
• Manage end-to-end hiring process.
• Collaborate with department heads to understand staffing needs.
• Source and engage candidates through various channels.
• Conduct interviews and facilitate selection processes.
• Ensure a positive candidate experience.
• Monitor and report on recruitment metrics.

Qualifications:

• Proven experience in talent acquisition, preferably in healthcare or Public Sector.
• Strong knowledge of recruitment best practices

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our Client

• Well establish Engineering company.

Highlights

• Supportive team culture and work environment
• Competitive salary package
• Comprehensive and ongoing professional development.

Job Responsibilities

• Partner with management to business growth.
• Build effective relationships across all organization levels, providing guidance on employee relations, performance, and development.
• Develop and inspire internal HR capabilities.
• Lead organizational development and transformation efforts, including change management and team building.
• Drive annual performance and compensation reviews.
• Lead in workforce and talent succession planning with senior business leaders.

Job Requirements

• 15- 20 years of working experiences in HR
• Proven success in strategic thinking and partnering with business leaders to drive growth.
• Good communications skills.

Interested Applicants, please click on Apply NOW or email your latest cv to joey.chan(at)paradigmrecruitment.com.sg.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R22110985

EA License No: 21C0434

• In charge and responsible for company recruitment: review job descriptions, post advertisements on job portals, liaise with recruitment agencies, screen & shortlist candidates, arrange & conduct interviews and candidate selection
• Proactively foster positive workplace dynamics to ensure a harmonious working environment.
• Implement innovative employee engagement initiatives fostering a positive workplace culture.
• Oversee the training and develop the process for effective training delivery and manage the Staff Learning and Development Program
• Lead and execute HR operations with a focus on compliance.
• Ensure the delivery of all processes in strict adherence to internal policies and external regulations.
• Recommend and implement solutions to streamline processes, enhancing service delivery and the overall employee experience.
• Work closely with key stakeholders on labor legislations, HR policies, and procedures.
• Provide expert advise on HR related matters
• Facilitate smooth resolution of HR matters through effective communication and collaboration.
• Provide valuable support to review and enhance current HR processes and workflows.
• Contribute to and manage HR projects as assigned.
• Oversee work permit/application and renewal processes.
• Manage government claims or grants, ensuring compliance with regulations.
• Develop and maintain a comprehensive compensation strategy for all employees.
• Conduct market research and pay surveys to ensure competitiveness.

Requirements

• Diploma / Degree in Human Resource or any equivalent professional qualifications
• Possess an IHRP professional certification
• Possess 5 years of experience within managerial level
• Strong organisation and project management skills
• Pro-active, analytical, meticulous and highly organized

Homebrew is an AI Research Lab. We build privacy-focused, human-augmenting AI that is trained on energy-efficient hardware.

We are the creators and lead maintainers of:

• Jan.ai: Personal AI (>1 million downloads)
• Cortex.so: Modular AI Engine
• llama-3s: Training AI Foundational Models with native speech understanding capabilities

We are a remote-first company, with most team members in Southeast Asia and Data Centers in Taiwan, Singapore and Hanoi.

Job Description

Homebrew is looking for an experienced HR Manager (Startup) to scale the company’s growth.

The ideal candidate will have experience in HR leadership within a startup environment, overseen a scaling of a team from 10-30 people and a proven track record of effective talent recruitment and management across a remote and global culture.

This role will be based in Singapore, adopting part-time and remote work arrangements.

Responsibilities

• Strategic HR Leadership: Develop and execute HR strategies that align with company’s business goals and growth trajectory for a fast growing startup
• Compensation & Benefits: Lead HR-related change management as people grow and the company scales, that align with the company’s objectives and industry standards, in particular for compensation and benefits
• HR Operations Management: Oversee HR functions to support the company’s growth trajectory - including recruitment, compensation & benefits, onboarding, employee relations, performance management, compliance with employment laws and regulations.
• Talent Engagement & Development: Implement talent engagement and development strategies for a startup environment. Source training and development programs to enhance employee skills. Lead initiatives to foster an inclusive, engaging, and high-performance workplace that attracts and retains top talent.

Requirements

• Proven HR leadership experience in a startup or fast-growing company (10-30 people)
• Strong understanding of HR best practices, employment laws and regulations across a global team
• Ability to adapt and execute quickly
• Exceptional leadership, communication and interpersonal skills
• Deep interest in AI and productivity

Benefits

• Competitive “all-in” pay (covers your own insurance/medical)
• 14 days leave (and unlimited sick days)
• Annual equipment budget

Read more about us at https://www.homebrew.ltd/about

Job Summary:

Lead the Human Resource Operation department to drive the HR initiatives and implement progressive HR practices and policy. Manage the core functions such as performance and talent management, compensation & benefit administration, employee services & employee relations, and security operations. In addition, expected to play an active role in aligning the Corporate HR strategies and plans to the company's mission and vision.

Duties/Responsibilities:

• Active interaction with Headquarters and inter-department so as to achieve organization's annual targets and plans
• Build and foster a culture of employee engagements to reinforce the organization's business strategies for continuous growth and improvement.
• Manage and review HR policies and practices to achieve policies effectiveness.
• Develop and fine tune compensation and benefit programs (including base pay, variable pay and benefits) to achieve external competitiveness.
• To liaise with external organization so as to have current understanding of industry trends and continuously introduce best practice and initiatives to the company.
• Manage the core functions such as performance and talent management, compensation & benefit administration, employee services & employee relations, and security operations.

Required skills / abilities:

• Good leadership & coaching skills.
• Good verbal and written communication skills & presentation skills.
• With capabilities of organizational management skills and attention to details.
• Strong analytical and problem solving skills.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances and policies.
• Capable of taking challenges and working under pressure in a fast paced environment.
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong knowledge of local labor laws, regulations, and compliance requirements.

Education & Experience:

• Minimum 17 years of working experience in HR with a focus on HR operation function.
• Working knowledge of multiple human resources discipline, including compensation & benefit practices, organizational diagnosis, performance management, employee relations, employee services, office administration, security & transport operations and respective employment laws.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

• Lead People Services team to provide support to all in a consistent, accurate and timely manner. This includes areas such as licensing matters for designated job groups and HR contact channels to service employee queries and requests.
• Lead the office that implements, sustains, and continuously reviews programmes that enhance the service and quality standards of GSS.
• Ensure the services are delivered in compliance with HR policies and Singapore legislation requirements.
• Ensure that GSS service level agreements (SLA) and key performance indicators (KPIs) are consistently met, reviewed and revised when appropriate.
• Analyse, suggest, design and implement work processes and system enhancements to continuously fine-tune the quality of work performed by GSS. This may be within the immediate scope or the wider GSS scope and may involve the need to influence and convince multiple stakeholders to adopt the designed solutions.
• Manage the performance, competencies and morale of the team, coach the team members so that they could continuous improve on service delivery and the handling of complex issues independently.
• Actively participate in GSS strategy development and drive change management in GSS when organisational changes are introduced.
• Represent GSS as the key point of liaison for the assigned institution on matters relating to GSS service delivery and implementation.
• Any other duties deemed reasonable and necessary by the business.

Candidate Requirements

• Degree in Human Resource or Business-related qualification.
• At least 12 years of HR experience of which 8 years are HR Operations experience and with in-depth knowledge of Singapore statutory requirements.

Interested and qualified candidates, please send in your application to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Info:

• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• Location: Central

Job Description:

• Support compensation and benefits, annual bonus salary review, budget planning processes, talent cycle
• Support in compensation benchmarking, job analysis and making appropriate recommendations, taking into consideration marketing competitiveness and internal equity.
• Review HR policies and procedures to ensure compliance with ethical standards and legislations with local labour law and audit requirements
• Manage HRIS post implementation. Analyze, troubleshoot and rectify issues raised on Prosoft.
• Oversee the full cycle of payroll processing and administration
• Submission of monthly report to MOM
• Support in monthly CPF submissions, NS claims, government claims, filing of tax submission, and any other payroll-related matter
• Source and administer L&D programmes and initiatives, including submission of government training grants
• Administer employee’s work injury related issues and all other insurance matters
• Handle employee relation issues
• Prepare regular and ad hoc HR reports, support all HR related survey
• Key support to all HR matters relating to Retail Operations
• Participate and support ad hoc projects and assignments (eg. career ladder, competence framework)
• Lead, organize and support company events to encourage employee interactions

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Loh Kar Leong | EA Personnel No.: R23116015

Company Description

Founded in September 2013, the Aureus Group has revolutionized music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, solidifying its position as an industry pioneer.

With a purpose to empower every student through creative arts education, Aureus is shaping a future where every student will develop intellectual, emotional, physical, and spiritual gifts that prepare them to overcome and seize the challenges and opportunities presented in the 21st century and beyond.

Mission of the Position

The Talent Acquisition Manager is responsible for meeting hiring goals, developing and executing strategies & process, and leading company’s branding initiative. This individual is responsible for developing comprehensive recruitment strategies that attract both active and passive talents, while maintaining a database of potential hires and executing outreach activities. The manager also plays a crucial role in building the company's branding strategy, participating in events and preparing collaterals to engage potential candidates and reinforce the organization's brand presence.

1. Strategy and Targets: Executing and implement comprehensive hiring strategies to achieve recruitment targets for teachers and centre leadership positions, while coordinating with other departments to align hiring needs with organizational objectives.

2. Sourcing and Interviewing: Proactively source and engage passive and active talents in the marketplace to meet current and future talent pipeline needs, while conducting interviews and assessments to evaluate candidates' suitability for roles within Aureus, ensuring alignment with company culture and values.

3. Elevated Candidate Engagement Journey: Deliver a high-level candidate experience throughout the recruitment process, from initial contact to onboarding, by providing timely communication, feedback, and support, while continuously assessing and enhancing the candidate journey to reflect the organization's commitment to professionalism and respect.

4. Events Management: Engage with educational institutions, organisations for events, career fairs etc to attract top talent, and foster relationships with potential candidates.

5. Advertising Campaigns: Design and execute targeted advertising campaigns to attract top talent, utilizing various platforms and strategies to effectively reach desired candidate demographics and maximize recruitment outcomes.

6. Communication and Transparency: Ensure consistent alignment with company values through transparent communication across all channels, including regular huddles and more.

7. Data Analysis and Reporting: Utilize data analytics tools to track recruitment metrics, assess strategy effectiveness, and identify areas for improvement. Generate regular insights to inform decision-making and showcase talent acquisition's impact on organizational goals.

8. Continuous Improvement: Proactively gather feedback from hiring managers and stakeholders to innovate talent acquisition processes, while implementing continuous learning initiatives to enhance the team's skills and capabilities, staying ahead of recruitment trends.

9. Ad-Hoc: Fulfill additional duties as assigned by management to support the overall objectives of the organization.

Hiring Criteria

• Bachelor's Degree in related field.
• Minimum of 3 years' experience in recruitment, including 1 year in a managerial or leadership role.
• Datas driven individual.
• Strong strategic thinking and analytical skills, able to translate insights into effective recruitment strategies.
• Thrives in dynamic, fast-paced environments, adept at managing multiple projects concurrently.
• Exceptional organizational skills, meticulous attention to detail, and ability to meet strict deadlines.
• Demonstrated leadership abilities, empowering and motivating teams to achieve recruitment goals.

Company Description

Founded in September 2013, the Aureus Group has revolutionized music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, solidifying its position as an industry pioneer.

With a purpose to empower every student through creative arts education, Aureus is shaping a future where every student will develop intellectual, emotional, physical, and spiritual gifts that prepare them to overcome and seize the challenges and opportunities presented in the 21st century and beyond.

Key Responsibilities:

• Manage and execute payroll administration, ensuring accurate and timely salary payouts across the full spectrum of payroll activities.
• Ensure effective day-to-day management of HR administrative functions
• Liaise with relevant government agencies as required for provision of details as requested.
• Prepare and review employment-related reports including performance related reports, payroll projection and other workforce-related reports
• Submission of CPF contributions, ensuring compliance with statutory requirements.
• Address employee inquiries regarding all matters pertaining to payroll
• Manage all statutory submissions, payments, and processing of government claims, ensuring compliance and timely execution.
• Maintain and optimise the HRIS system, coordinating with system providers to implement necessary changes and updates.
• Provide payroll-related information and support for internal and external audits, ensuring accuracy and compliance.
• Handle tax-related matters for employees, ensuring timely processing and compliance with tax regulations.
• Complete and manage relevant surveys required by various government agencies pertaining to human resources
• Oversee the management of employee leaves
• Execute additional tasks and projects as instructed by the COO/HR Director

Perks and Packages:

• Monthly Salary ranging from $3,500 - $4,500
• Complimentary Instrument Lessons
• Medical Benefits that include specialist coverage and personal accident coverage

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Assistant Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Assistant Manager:

• Lead annual performance, remuneration, and bonus reviews, collaborating with Regional teams and global headquarters.
• Oversee payroll preparation, ensuring accurate, timely employee payments in coordination with Finance.
• Manage employee benefits programs, including insurance, pension plans, and leave entitlements, ensuring up-to-date documentation.
• Ensure accurate, up-to-date employee data for Singapore and SEA countries, conducting regular checks.
• Identify opportunities to digitize HR processes, enhancing efficiency and employee experience.
• Manage visa and work permit processes, ensuring compliance with local regulations and government agency requirements.
• Maintain updated HR policies, procedures, and employee handbooks, providing guidance on local employment laws.
• Handle employee grievances, mediate disputes, and foster compliance with employment regulations.
• Support Regional team in onboarding, system updates, and preparing materials for meetings.
• Collaborate on health and safety initiatives, and lead ad-hoc projects as assigned.

Requirements:

• Degree in related field
• 6 years of relevent experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Lead People Services team to provide support to all institutions in a consistent, accurate and timely manner. This includes areas such as work passes, licensing matters for designated job groups and HR contact channels to service employee queries and requests.

• Lead the office that implements, sustains, and continuously reviews programmes that enhance the service and quality standards of GSS.

• Ensure the services are delivered in compliance with HR policies and Singapore legislation requirements.

• Ensure that GSS service level agreements (SLA) and key performance indicators (KPIs) are consistently met, reviewed and revised when appropriate.

• Analyse, suggest, design and implement work processes and system enhancements to continuously fine-tune the quality of work performed by GSS. This may be within the immediate scope or the wider GSS scope and may involve the need to influence and convince multiple stakeholders to adopt the designed solutions.

• Manage the performance, competencies and morale of the team, coach the team members so that they could continuous improve on service delivery and the handling of complex issues independently.

• Actively participate in GSS strategy development and drive change management in GSS when organisational changes are introduced.

• Any other duties deemed reasonable and necessary by the business.

Requirements

• Degree in Human Resource or Business-related qualification.

• At least 12 years of HR experience of which 8 years are HR Operations experience and with in-depth knowledge of Singapore work pass statutory requirements.

• Minimum 8 years’ experience in people-manager role and has directly managed onsite resources.

• Prior experience in managing HR case management solutions and HR hotline will be an added advantage.

• Able to lead a team to achieve work targets and objectives.

• Able to identify, drive and see through the implementation of work improvement projects.

• Able to think on your feet, work on complex issues and problem solve effectively.

• Interested in exploring technological system solutions.

• Able to manage high volumes, work under tight timelines and respond positively to changing priorities.

Licence no: 12C6060

Working Location: Alexandra

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

· Update current and design new recruiting procedures (e.g., job application and onboarding processes)

· Supervise the recruiting team and report on its performance

· Implement new sourcing methods (e.g., social recruiting and Boolean searches)

· Research and choose job advertising options

· Advise hiring managers on interviewing techniques

· Recommend ways to improve employer brand

· Stay up to date on labor legislation and inform recruiters and managers about changes in regulations

· Participate in job fairs and career events

· Build the company’s professional network through relationships with HR professionals, colleges and other partners

JOB REQUIREMENTS

· Minimum Diploma and above

· Strong understanding of recruitment best practices, techniques, and tools, including applicant tracking systems (ATS) and sourcing platforms

· Excellent communication, interpersonal, and negotiation skills, with the ability to build relationships and influence stakeholders at all levels

· Leadership abilities, with a track record of effectively managing teams and driving results in a fast-paced environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Position : HR Assistant Manager (HR Full Spectrum/ Payroll) - URGENT
• Location : Suntec City Tower 3 ( Walking distance from MRTs)
• Working hours : 5 days work week; Monday - Friday,9am - 6pm
• Salary (commensurate with experience) : Salary up to $4500 + AWS + Performance Bonus
• Duration : Permanent
• Industry : Largest Indoor Edutainment Centre

Main Responsibilities:

• Handle full spectrum of payroll process.
• Manage time attendance system and review timesheets for payroll processing.
• Manage all work pass related matters.
• Create, maintain, and update all leave records, including all government leave claim submission.
• Administer employee’s work injury related matters and employee medical insurance claims.
• Manage and negotiate the employees’ insurance benefits plan with external insurance agency.
• Develop and implement employee development, source and arrange for training for staff, administer and apply statutory training grants/funding and maintain proper training records.
• Manage tax clearance (IR21) and annual income tax submission (IR8A).
• Develop and implement HR strategies and initiatives aligned with the organization's goals and objectives.
• Establish and maintain HR policies and procedures, ensuring compliance with local labour laws and regulations.
• Oversee the full-cycle recruitment process, including job postings, sourcing, screening, interviewing, and selection and developing effective sourcing strategies to attract and retain top talent.
• Conduct new hire orientations and provide necessary training and resources.
• Conduct investigations into employee complaints and recommend appropriate actions.
• Oversee the performance appraisal review process, including goal setting, performance evaluations, and performance improvement plans.
• Administer the offboarding process, ensuring compliance with company policy and process.
• Ensure accurate and up-to-date maintenance of employee records, HR databases, and documentation.
• Provide guidance and support to senior management on HR-related matters.
• Manage and supervise overseas entities HR team.
• Undertake and execute any other tasks assigned by the supervisor.

Administrative Responsibilities:

• Maintain agreements’ file relating to HR and admin, including office rental etc.
• Manage and oversee planning and organising of offsite meeting and recreation activities.
• Make bookings of travel arrangements for senior management and employees.
• Prepare expense claims for Senior Management.
• All other related administrative duties.
• Undertake and execute any other tasks assigned by the supervisor.

Requirements:

• Degree in Human Resources, Business Administration, or a related field.
• Bilingual in English and Mandarin to converse with Mandarin speaking associates
• At least 5 years of relevant experience in HR.
• Proven experience as an Assistant HR Manager or in a similar HR leadership role.
• Thorough knowledge of HR principles, practices, and employment laws.
• Ability to handle confidential information with integrity and professionalism.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Key Responsibilities:

• Develop and implement recruitment strategies.
• Manage end-to-end hiring process.
• Collaborate with department heads to understand staffing needs.
• Source and engage candidates through various channels.
• Conduct interviews and facilitate selection processes.
• Ensure a positive candidate experience.
• Monitor and report on recruitment metrics.

Qualifications:

• Proven experience in talent acquisition, preferably in healthcare or Public Sector.
• Strong knowledge of recruitment best practices

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Serve as the primary HR contact for budgeting.
• Monitor and update manpower readiness.
• Align manpower planning and budgeting with internal and external stakeholders.
• Report manpower issues and gaps to senior management.
• Develop and enforce manpower requisition guidelines and processes.

Manpower Analysis:

• Analyze current manpower and forecast future needs using statistical tools.
• Prepare and present manpower data analysis reports.
• Manage reporting requirements for the function.

HR Planning:

• Calculate manpower productivity indicators (e.g., headcount per beds-in-service, attrition rate).
• Set KPI targets based on trends and track progress.
• Collaborate with Finance on HR budget allocation and expense tracking.

Projects and Other Duties:

• Oversee and report on transition-related HR projects.
• Lead the Manpower Budgeting System Project.
• Develop project timelines and work with stakeholders.
• Supervise and guide the team.
• Participate in additional HR projects as needed.

Requirement:

• Prior Experience in Manpower Planning Management

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Develop and implement recruitment strategies.
• Manage end-to-end hiring process.
• Collaborate with department heads to understand staffing needs.
• Source and engage candidates through various channels.
• Conduct interviews and facilitate selection processes.
• Ensure a positive candidate experience.
• Monitor and report on recruitment metrics.

Qualifications:

• Proven experience in talent acquisition, preferably in healthcare or Public Sector.
• Strong knowledge of recruitment best practices

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team - Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills - Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team - Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills - Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills