Total 118 sales support specialist job vacancies in Information Technology category in D14 Geylang, Eunos

• Providing support for services to clients
• Providing on-site training / services and remote support to customers
• To create customer orders based on the designs provided
• Timely, accurate updating of Service report upon receiving services enquiries and completion of services provided;
• Any other duties as assigned by the company.

REQUIREMENTS:

• Candidate must possess at least Professional Certificate/NiTEC, Diploma, Higher Nitec;
• Required Skill(s): Working knowledge in Illustrator, AutoCAD, CorelDraw, IT skills will be preferred
• Possess creativity, good analytical, technical, and problem-solving skills with attention to detail and accomplish assigned responsibilities;
• Team player with a high level of initiative, multi-tasking, and disciplined.
• All candidates are welcome to apply
• Salary will be commensurate base on qualification

· Ideally, at least 5 years of relevant work experience

· Plan, Install, Manage, and administer Mainframe, Upgrades and Maintenance

· Manage and deliver support for z/OS, DB2, IBM TWS, IBM RACF, IBM RMM, IBM SDSF, SMP/E, IODF.

· Hands-on experience in installing, upgrading, and administering IBM, CA and BMC products.

· Hands-on experience managing DFSMS suite – DSS, HSM, RMM, VTL and replication.

· Experience managing enterprise Mainframe Storage Systems – Disk and Virtual Tape

· Experience with Mainframe recovery, disaster recovery, troubleshooting, maintaining, and configuring using Mainframe LPARs

· Develop/Maintain/Improve in-house programs and utilities in COBOL, REXX.

· Experience with MF Data Center and MF network (VTAM, TCPIP and TN3270)

· Collaborate with other infrastructure teams, e.g., Storage, security teams, open systems, network, etc., to ensure applications running in DB2, and MQ can interface with applications on other platforms, e.g., WebSphere Application Servers on Linux

· Perform performance data collection, analysis, and tuning of Mainframe Systems.

· Implement project and internal initiative responsibilities as assigned or delegated.

· Participate in incident and problem management activities related to application and Mainframe Systems

· Diagnose and resolve environment system abends and abnormal operating problems using system logs and other available logs and documents.

· Perform problem diagnostics and resolution as well as change management.

· Collaborate with other team members within the same Information Technology (IT) departments, functional users, and vendors to provide guidance and supervise project implementation.

· Provide 24*7 on-call support Mainframe Infrastructure.

· Meet or exceed customer SLA.

Job Scope for System Support Assistant

System Support Assistant for accounting systems is essential for delivering excellent customer service, addressing initial technical inquiries, and setting the foundation for positive customer relationships.

Handling Pre-Sales Technical Support:

Assist potential customers by providing technical information about products or services, answering their initial inquiries, and helping them understand the features and benefits of the offerings.

Conduct System Demos:

Demonstrate the organization's products or services to potential customers, highlighting their functionalities and capabilities. This involves showcasing how the system works and addressing any preliminary questions.

Post Sales System Implementation and Deliveries:

Assist in the implementation and deployment of systems after a sale has been made. Ensure that the products or services are set up correctly and functioning as expected for the customer.

Provide First-Level Support Assistance to Customers:

Serve as the initial point of contact for customers who have technical questions, issues, or concerns.

Record Customer Usage Questions and Technical Issues in Logs

Direct Unresolved Issues to Next Level of Support:

If a technical issue is beyond the scope of Level 2 support or requires more in-depth technical knowledge, escalate the issue to higher-level support personnel or specialized teams, ensuring that the customer's concern is properly addressed.

Customer Communication:

Maintain effective and professional communication with customers. Keep them informed about the status of their inquiries, provide updates on issue resolution progress, and ensure a positive customer experience.

Collaboration:

Work closely with other teams within the organization, such as Level 3 support, to collaborate on issue resolution and ensure seamless customer support.

Documentation:

Document all interactions, solutions, and troubleshooting steps taken with customers. This documentation helps create a knowledge base that can be used for future reference and training purposes.

Feedback Loop:

Provide feedback to the product development and engineering teams based on common customer issues, suggestions, or improvements that could enhance the product or service.

Continuous Learning:

Stay updated on product updates, new features, and industry trends to provide accurate and up-to-date information to customers.

5-Day Work Week:

A standard 5-day work week, Monday through Friday, with regular office hours. However, the specific working hours may vary depending on the organization's policies and requirements.

Requirements

• Strong communication skills
• Able to work independently
• Cooperative and supportive team member
• Friendly, positive and solution-oriented disposition

Qualifications and Experience

• "O" level or equivalent
• Minimum 1 year of working experience preferred
• Customer Service experience preferred
• Knowledge and experience with Accounting software would be an advantage
• Immediate availability preferred

Are you interested in being part of the OCi Team? Please email to [email protected]

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

Design and develop highly complex and scalable Python modules.

Integrate applications using middleware software such as Avro Kafka and handle database design.

Deploy applications to OpenShift via CICD pipelines.

Experience in supporting trading desks.

Familiarity with Agile/Scrum methodologies.

Excellent troubleshooting and debugging skills for 2-tier and multi-tier applications.

Experience as first-line application support for trading systems and back-office, handling issue analysis and general system checks and maintenance tasks.

Expertise in Python (OOPs concepts, Flask/Django frameworks, multithreading, web sockets, and analytics tools such as Pandas and NumPy).

Strong experience in SQL and PL-SQL database design with at least one RDBMS (preferably MariaDB and MS-SQL).

We are seeking a dedicated Data Center Security Project Management Specialist to oversee the planning, execution, and delivery of projects related to physical and digital security in our data centers. This role combines expertise in security systems with project management skills to ensure that all security measures are implemented effectively, on time, and within budget.

• Develop project plans for implementing or upgrading physical and digital security systems, including surveillance, access control, and fire suppression systems.
  Define project scope, deliverables, timelines, and budgets in alignment with organizational goals.
• Supervise the installation and maintenance of security systems in data center facilities.
  Coordinate with internal teams, contractors, and vendors to ensure seamless project execution.
• Ensure all security measures meet regulatory and industry standards (e.g., ISO 27001, PCI DSS).
  Conduct risk assessments and implement mitigation plans to address potential vulnerabilities.
• Track project progress using project management tools, ensuring milestones are met.
  Conduct regular quality checks and tests on security systems to ensure functionality and reliability.
• Prepare detailed reports on project status, security performance, and compliance.
  Maintain accurate documentation for all security-related projects.
• Develop and implement response plans for security incidents.
  Train staff and stakeholders on emergency protocols and security procedures.

Qualifications:

• Diploma or Bachelor’s degree in Engineering, Security Management, Project Management, or a related field.
• 3–5 years of experience in security operations and project management, preferably in a data center environment.
• Strong understanding of physical security systems, access control, and surveillance technologies.
• Proficiency in project management tools and methodologies (e.g., MS Project, Agile).
• Relevant certifications such as PMP, CISSP, or CPP are an advantage.
• Excellent organizational, communication, and problem-solving skills.
• Ability to handle multiple projects simultaneously and deliver results under tight deadlines.
  

We are seeking a skilled SQL Migration and Database Specialist to lead our database migration projects and optimize our data management processes. This role requires expertise in SQL and database management, with a focus on ensuring smooth migrations, data integrity, and minimal downtime. You will work closely with IT teams to develop migration strategies, troubleshoot issues, and enhance database performance.

Key Responsibilities:

• Plan, execute, and oversee SQL database migrations, ensuring accuracy, data integrity, and minimal downtime.
• Analyze existing database structures and recommend improvements to optimize performance and scalability.
• Perform data validation and consistency checks before, during, and after migrations.
• Identify and resolve performance bottlenecks, optimize queries, and ensure databases run efficiently.
• Implement robust backup and recovery plans to protect data during migration and reduce risk of data loss.
• Diagnose and resolve database issues in a timely manner, ensuring minimal disruption to operations.
• Maintain detailed documentation for migration processes, configurations, and procedures.
• Work closely with cross-functional teams, including application developers, system administrators, and project managers, to ensure seamless database integration and alignment with business goals.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven of 5+ years of experience in SQL database migration and administration.
• Strong understanding of relational database design, optimization, and data modeling.
• Familiarity with various SQL database platforms (e.g., MySQL, MS SQL Server, Oracle).
• Proficiency in SQL scripting and query optimization.
• Experience with data migration tools and techniques.
• Strong problem-solving skills and ability to diagnose and resolve database issues.
• Knowledge of ETL processes and data integration.

Soft Skills:

• Excellent communication skills, with the ability to explain complex database concepts to non-technical stakeholders.
• Strong attention to detail and a commitment to accuracy and data integrity.
• Ability to work in a fast-paced environment and manage multiple tasks effectively.

Preferred Qualifications:

• Experience with cloud database solutions (e.g., AWS RDS, Azure SQL Database).
• Knowledge of data security best practices and GDPR compliance.
• Certifications in database management or cloud technologies (e.g., Microsoft Certified: Azure Database Administrator).

Job Scope:
You will represent Big Wall Digital Marketing at business events and networking platforms, pitching our digital marketing services and creating opportunities for new clients to come on board with us.

What is Big Wall Consultancy

Big Wall is a digital marketing firm helping businesses pivot and grow in the evolving digital landscape. Co-founded by Lydia Yang and Cez Krol, the Singapore-based agency specializes in Search Engine Optimization (SEO) and Answer Engine Optimization (AEO) to connect businesses with the right online customers seamlessly.

We use advanced SEO and AI tools to deliver personalized strategies for clients ranging from local SMEs to Fortune 500 companies, ensuring that businesses are prominently found online and ahead of our competitors. The diverse team based in Asia and Europe, noted for our flexibility and results-driven approach, serves clients internationally.

Our company vision is to help businesses strive for positive impact to grow and reach a wider online audience. Unlike other digital agencies, our approach is personalized, time-saving and aligned with our client's values.

Our team comprises incredibly talented people and nerds based out of Singapore and Europe, and come from a host of backgrounds working in the Travel, FMCG, gaming and retail markets.

Check out our website at https://bigwallconsultancy.com

LinkedIn: https://www.linkedin.com/company/big-wall-global/

Role Overview:
At Big Wall, we pride ourselves on delivering excellent products and services that provide real value to our clients. As a Director of Sales, you’ll ensure successful project setups by maintaining our high standards

You will work closely with company directors and the client servicing team to build project implementation proposals. The ideal candidate will possess strong communication skills, deep product knowledge, and a passion for meeting new customers and building strong relationships at all levels.

As we expand, we are thrilled to welcome a seasoned Sales Director to our dynamic and growing international team.

Scope of Responsibilities:

• Achieve a realistic monthly target of leads via meetings, calls and emails
• Set, track, and follow up with potential leads
• Develop scalable sales strategies and optimize pricing models
• Manage the full sales cycle—from qualifying leads to sealing deals and onboarding
• Recommend and implement improvements in the sales administration process
• Use customer feedback to generate ideas for new features or products
• Brainstorm new ways to attract prospects
• Support brand-building efforts and enhance market presence
• Assist the client servicing team to ensure a smooth transition from sales to project delivery
• Represent Big Wall at business and networking events, meetings and pitches.
• Develop a strong understanding of our digital marketing services (training provided)
• Provide clear client briefs to the client management team, outlining goals, expectations, and business requirements
• Bi-weekly sales reporting
• Passionate about helping SMEs grow

Key Competencies:

• Strong communicator and presenter with the ability to articulate in a clear and precise manner
• Enjoys networking and building relationships
• Proficient at identifying customer needs and closing sales without hard selling
• Results-oriented and task-driven

Key Characteristics of the Ideal Candidate:

• Driven, creative, and energetic
• Enjoys challenges and problem-solving
• Open-minded and adaptable
• Strong people skills and relationship-building capabilities
• Charismatic and a quick thinker
• Disciplined and structured in approach

Credentials:

• Preferably have direct sales experience ( not mandatory)
• A good understanding of SMEs and business owners' mindsets
• A strong SME network (preferred)

What You Can Expect:

• Opportunities for company bonuses, profit sharing, and career growth
• Enjoy a hybrid, flexible working environment
• A fun, ambitious, and committed international team
• A respectful, professional, yet easy-going atmosphere that encourages independent thinking
• Responsibility for challenging projects from day one
• Cross-cultural career and learning opportunities
• Basic Salary: $1,100 - $1,300
• Commission Component: 15-20% for each closed deal (Estimated amount between $1,800 to $1,300 per deal)
• Potential company bonuses and profit sharing

Application Process:
Send your portfolio or resume (CV) to Lydia at [email protected] or whatsapp us at (+48) 500 006135. Please ensure you write an introduction attached with your resume. Thank you!

Job Title:

IT Systems Specialist

Job Description:

Do you enjoy going the extra mile to analyze the root causes of software or interface issues and find effective solutions?

At Vanderlande, we specialize in delivering advanced logistics automation solutions for complex airport and parcel operations. Our systems are a blend of Electromechanical, IT, and Control components, all requiring specialized expertise and support.

As an IT Systems Specialist, you’ll ensure high system availability by applying expertise in virtualization, Linux, Windows OS, and hardware. You’ll analyze and resolve software, hardware, and network issues, configure and optimize OP5 monitoring tools, and maintain IT infrastructure. You’ll work closely with customers, internal teams, and suppliers to research solutions, propose improvements, and implement technical enhancements.

Key Responsibilities:

• Identify and resolve issues in IT and control software of the Vanderlande baggage handling system, working closely with cross-functional teams.
• Review system logs to analyze and trace application issues.
• Develop and maintain validation processes for customer-specific change logs.
• Work with XML structures for data processing, configuration, and integration.
• Analyze and troubleshoot Java logs to identify errors and performance issues.
• Configure and optimize OP5 monitoring tools to ensure IT infrastructure availability.
• Triage events, maintain incident reports, and plan preventive maintenance tasks.
• Act as primary contact for customers, offering technical solutions and minimizing downtime.
• Ensure 24/7 high availability of IT services through proactive monitoring and maintenance.
• Manage preventive and corrective maintenance for applications and middleware like Oracle, WebLogic, and Java interfaces.

Qualification:

· Bachelor’s or Master’s in Computer Science, IT, Networking, or related field.

· 5+ years in industrial systems, IT support, and troubleshooting.

· Skilled in XML for data processing, configuration, and integration.

· Proficient in Java log analysis and OP5 monitoring configuration.

· Expertise in Oracle Databases, SQL, PL/SQL, and middleware (Oracle, WebLogic).

· Hands-on experience with Windows Server, Linux administration, and VMware.

· Strong knowledge of network hardware, firewalls, and IT security software.

· Familiar with ITIL practices; strong English communication.

· Proactive, team-oriented, willing to work 24/7 as needed

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Data Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

Responsibilities:

• Work closely with real estate and transaction teams to ensure timely and effective fulfillment of needs
• Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose
• Provide data operations support, including metrics updates and portfolio scenario configurations
• Prepare presentation decks to a high standard of quality
• Maintain data integrity and accuracy across multiple systems and tools
• Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner
• Clearly and concisely communicate complex concepts and findings to both technical and non-technical stakeholders
• Continuously seek opportunities to improve processes and workflows, increasing efficiency and reducing errors

Requirements:

• Bachelor’s degree, or equivalent experience in a related field; relevant work experience will also be considered
• Working experience with tools such SQL, Excel, Google Sheets and a willingness to learn new technologies (e.g., Google Cloud Platform, Google Colab, AppScript).
• Proficient data analysis and data validation skills
• Meticulous and outstanding attention to detail
• Proven problem-solving abilities, with a focus on identifying root causes and implementing effective solutions
• Strong verbal and written communication skills
• Ability to prioritize tasks and manage workload effectively
• Self-motivated and a strong sense of ownership, with a drive to proactively identify opportunities and effect change
• Willingness to work across multiple time zones and adapt to changing priorities
• Exceptional customer service skills, with a commitment to delivering high-quality results

About the role

Reach Electrical (S) Pte Ltd is seeking a dynamic and experienced Technical Sales Representative to join our team in Kampong Ubi, Central Region. As a full-time employee, you will play a crucial role in driving sales and building strong relationships with our valued customers.

What you'll be doing

• Proactively identify and pursue new sales opportunities within your designated territory
• Develop and maintain strong relationships with existing customers through excellent customer service and technical expertise
• Provide expert advice and solutions to customers on the company's range of electrical products and services
• Prepare and present compelling sales proposals and quotations to customers
• Collaborate with the broader sales team to share best practices and support cross-selling initiatives
• Maintain detailed records of all customer interactions and sales activities
• Contribute to the company's sales strategy and growth plans

What we're looking for

• Proven track record of success in a technical sales or consultative sales role preferably in a technical sales role
• Strong technical knowledge and understanding of electrical products, components, and solutions
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with customers
• Ability to identify customer needs, provide expert recommendations, and close sales
• Proficient in Microsoft Office suite and customer relationship management (CRM) software or be able to pick up quickly.
• Positive attitude, self-motivated, and committed to delivering exceptional customer service
• Diploma in Electrical Engineering or a related technical field is preferred

What we offer

At Reach Electrical (S) Pte Ltd, we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive medical and dental insurance coverage
• Generous performance-based bonuses and commission structure
• Opportunities for professional development and career advancement
• Flexible work arrangements to support work-life balance
• Team-building activities and social events to foster a positive company culture

About us

Reach Electrical (S) Pte Ltd is a leading provider of high-quality electrical heating equipment and solutions in the S.E.A. Region. With over 30 years of industry experience, we pride ourselves on our commitment to customer satisfaction, technical expertise, and innovative approach to electrical systems. As a growing company, we are dedicated to empowering our employees to reach their full potential and contribute to our continued success.

Apply now to join our dynamic team as a Technical Sales Representative and be a part of our exciting journey!

Job Responsibilities
In the establishment and expansion of overseas data centers, the Site Selection Specialist will assist the Site Selection TPM (Technical Program Manager) in coordinating communication with candidate data centers, as well as with procurement and engineering teams, and tracking each step of feedback from suppliers.
For existing data centers, manage lease renewals by notifying stakeholders 6 months prior to contract expiration to decide on renewal.
In overseas decommissioning projects, assist the Site Selection TPM in communicating with data centers regarding the feasibility and specific plans for decommissioning, and track the implementation of each preliminary action discussed.

Qualifications

• Strong communication and problem-solving skills.
• Over 3 years of experience in data center construction or on-site operations and maintenance; experience with Alibaba data centers is preferred.
• Project management experience; holders of PMP or equivalent certifications are preferred.
• IT background with familiarity in areas such as network architecture, servers, and fiber optics is preferred.
• Fluent in English and Chinese; proficiency in an additional local language is an advantage.
• Willingness to commute to multiple sites within the region; possession of a local driver’s license is preferred.

Responsibilities

Management of ICT Application Contract and Operating Budget

• Manage ICT Application contracts to ensure the project/application vendors meet contractual obligations.
• Track the projects’ expenditure and ensure meeting the agreed budget utilisation.
• Provide administrative support to all aspects of ICT procurement from seeking budget, calling tender/request for quotation/small value purchase, evaluation and award; raising purchase requisition/order, goods receiving, invoice tracking and verification/certification.
• Manage and monitor defects, issues and incidents of Authority’s IT applications and services to meet the agreed service level agreement.
• Develop guidance, process and procedures to continuously improve incidents management, escalation and system monitoring.
• Provide application support in all stages of IT application life cycle.

Management of ICT Application Security and Compliance

• Ensure compliance to Application Architecture, Agency IT Policies and Government IM8 policies relating to ICT Application services.
• Ensure security patches on ICT Application are timely updated in accordance to IM8 policy.
• Perform user access provisioning and conduct user access control. Carry out periodic user access review and log review.
• Facilitate and support IT audit activities with relevant parties.
• Manage and support ad-hoc security scans, patches and other security measures when required.

IT Operations Support

• Resolve escalated IT cases in an accurate and timely manner.
• Collate and report IT applications and operations statistics.
• Manage, support and track IT change management activities.
• Track, manage and ensure compliance of IT operational tasks and activities according to IT Policies and Standard Operating Procedures to uphold and maintain process standards Undertake and carry out ad hoc IT operation assignments and tasks arises from projects or day-to-day operation.
• Provide secretariat function for meetings/forums.

Requirements

• At least five (5) years of relevant work experience in IT project management.
• Knowledge in IT security and infrastructure designs and implementations, and working knowledge of software development methodologies and tools such as Microsoft Office and .Net framework are preferred.
• Experience in delivering and operating Government IT projects are also preferred.

You should posses the following skill sets:

- Project Management: Capable of overseeing project budgets, handling change requests, and ensuring projects are completed within financial constraints.

- Risk Management: Proficient in identifying, assessing, and mitigating project risks in a timely manner to minimize impact on project outcomes.

- Operational Management: Capable in developing and executing operational strategies to ensure systems reliability and availability to meet business objectives.

- IT Compliance and Quality Assurance: Able to understand the IT management and quality management policy to ensure that processes are adhered to established policies and guidelines.

- Communication and Stakeholder Management: Proficient in delivering clear and persuasive written and oral communication to effectively engage stakeholders.

- Personal effectiveness: Able to manage multiple tasks and effectively organise tasks in a dynamic and fast-paced environment, and work both independently and in teams with good interpersonal skills.

*Candidates with the relevant experience and skills can be appointed at Senior Manager and offered a salary higher than the specified range

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

As a Technical Support, you must have a passion for listening and interacting with people and technology. You desire to deliver a great customer experience where you will fit right in with our team, who aims to ensure that every customer is a happy one at DL ideas.

Job Highlights

· Training provided

· Excellent career progression

· Friendly environment

Job Description:

· Provide aftersales technical support;

· Diagnose, troubleshoot and resolve common issues raised by customers;

· Escalate urgent or critical issues to programmer team;

· Handle inbound call, WhatsApp chat group and emails from customers;

· Handle customer queries and requests, and explain as layman’s term;

· Takes ownership of customer issues reported and seeing problems through resolution;

· Maintain ticket updates and provide timely updates to customers;

· Maintain and contribute to the Knowledge Bank used by the Technical Support team;

· Prepare user manual for customers;

· Aggregate and provide key customer insights and serve as a liaison between customers and Software Engineering/Product Development team

· Able to pick up IT-related skill set that will be useful

· Complete assigned tasks in a timely manner to meet expected turnaround time.

Requirements:

· At least Professional Certificate/NITEC in Computer Science/Information Technology or equivalent;

· Experienced in providing technical support for applications as Tier/ Level 1 for at least 1 year;

· Responsible and strong attention to detail;

· Polite and Customer service oriented;

· Good communication skill using English to customers as well as colleagues;

Rewards & Benefits

· Annual Leave, Medical Leave, Attendance Incentive

· Friendly working environment

· Remuneration: attractive salary package (Negotiable based on experience)

· 5 days working week

· Reward will be given based on performance

We are a result-orientated company. To us, delivering work on time and accurately is the most important key to valuing an employee. We are looking for energetic and committed personnel who are self-motivated and willing to learn. We want the employees to grow together with the company.

IF you would like to apply for this position, please kindly send your CV with the following information to [email protected] :

• Reason for leaving your current job

• Last drawn salary and expected salary

• Notice period

Job Description Summary

Technical Support Engineer is a key role managing and executing range of service activities on Protection & Control products at our Singapore Repair Centre & customer sites amalgamated with Technical Support case & process management for the China, East Asia & Pacific region. You will be working with an international team of engineers across the region and factories in UK, Canada, Spain, India reporting to the Regional Services Manager based in Australia.

In return you will be rewarded with full scale product & continuous hands-on work training upon joining, global working exposure, unparalleled development opportunities, access to GE VERNOVA’s training platforms including GE Vernova Online Learning and an opportunity to work & learn from the world’s best leaders on other Grid Automation products.

Job Description

Essential Responsibilities

• Manage and execute Protection relay product repairs in Singapore regional Service Centre (LSC) and on the international customer sites where necessary.
• Become the local and regional product expert to support customers and channel partners in their planning, execution, product training and after sales services support.
• Become an expert in utilizing one of the best customer case management tool – Salesforce, own & deliver the resolution of product technical issue cases.
• Support an international team of GE VERNOVA engineers delivering product services, troubleshooting, product quality improvement and customer feedback.
• Troubleshoot, analyze and resolve complex customer issues remotely, at LSC and at site.
• Provide necessary technical details and improvement recommendations to R&D, Quality teams for product and process improvements.
• Maintain accurate and traceable records on work completed and prepare regular reports as and when required.
• Generate technical letters communicating product specific information & manage customer relationships.
• Manage repair center inventory, appropriate stock levels, re-ordering and logistics of equipment and parts in/out of Singapore repair center.
• Prepare quarterly back-charge reports for factories for warranty work completed.
• Maintain high standard in quality of work, environment, health and safety at work, including working nearby HV/LV equipment.
• Engage with the customer promoting different service offerings, product range and provide full pre/post-sales support to the sales team whenever required.
• Communicate schedule details, project milestones, time & service history sheets, manpower & tools/equipment requirements to the service leader.

Qualification Requirements:

• Degree in Engineering from an accredited university. Major in Electrical [Power] is preferred.
• 2 years experience in power system protection, automation, or control applications, technical support, services, laboratory work environment.
• Certificates/licenses for EHS, electrical work, technician, construction and other such is a plus.
• Graduate engineers with major in Electrical Power engineering with interest in Protection & Control, automation applications & services are encouraged to apply.
• Proficient in both spoken and written English is a must.
• Expertise in operating computers, Windows, MS Office tools and other related computer hardware/software configuration with basic understanding of communication protocols and techniques.
• Strong interpersonal skills supported by strong analytical, troubleshooting and problem-solving skills.

Desired Characteristics:

• Able to work independently, work with international factories, willing to travel to customer sites.
• Please note that in GE VERNOVA we give highest priority to health & safety of our employees and experience in application of Environmental, Work Health and Safety regulations and compliance as per GE VERNOVA standards is a big plus.
• Good interpersonal skills and able to manage internal and external stakeholders effectively, including internal engineering and R&D functions, as well as customers and independent third parties.

Job Description

We are seeking a Technical Support Assisitant with a background in AI, Computer Science, or Programming to join our team.

This individual will undergo comprehensive training to gain in-depth knowledge of AI/Robotics’s products and act as the primary technical support resource for customers. The role involves providing hands-on training, troubleshooting issues, and serving as a liaison between our customers and technical teams. Additionally, this position will contribute to the development of educational content, ensuring that our products can be effectively integrated into the learning process.

Key Responsibilities:

• Product Expertise

• Customer Training and Support

• Curriculum and Content Development

Qualifications and Skills:

• Background in AI, Computer Science, or Programming (Degree preferred)

• Proven experience in technical support, customer service, or educational technology roles.

• Strong problem-solving skills, with a technical and customer-focused mindset.

• Excellent communication skills for effectively conducting training and support sessions.

• Familiarity with the AI, STEAM, programming education, and open-source hardware industries.

• Proficiency in graphical programming software, with knowledge of Python, C/C++, and ROS as a plus.

Preferred Experience:

• Experience with educational institutions or tech products for learning environments is a plus.

• Prior experience in curriculum development or technical writing is an advantage.

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Pick up of customer's items & delivery of goods to customers.
• Plan production scheudule & liaise with production team to ensure production schedule is align with delivery dates.
• Inspection of goods prior to delivery.
• Perform on-site servicing & installation of goods to customer's equipment.
• Report back to supervisor after each delivery trip about delivery status and customer's feedback/queries/requirements.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods (2-3 times a week).
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings.

Great ideas do not discriminate, and anyone can have them. Given the right protection and support, a great idea can become a powerful brand, a transformative technology, an innovative process or design, or even a song or story that moves one’s soul. Housing Singapore’s largest community of intellectual property (IP) experts, the Intellectual Property Office of Singapore (IPOS) understands better than anyone how important it is to protect ideas and creations for now and for the future. We leverage our deep technical, legal and business expertise to help innovative enterprises grow, through their intangible assets, including IP, from Singapore, through Singapore. We catalyse the ideas of today, into the assets of tomorrow.

About IPOS International

IPOS International (IPOS Intl) is a private limited company fully owned by IPOS, committed to building Singapore’s future growth as a global hub for intellectual property creation, protection and management. We serve the public sector, investors, private enterprises, not-for-profits, service providers and individuals through patent search and analysis, training and IP management services. Together, we amplify creativity and enable innovation, to realise tangible economic and social value from intangible assets.

Job Responsibilities

The Information Technology Unit plays a pivotal role in managing and providing operational support to meet the technology needs of IPPP International. Reporting to both the Cybersecurity and Network Infrastructure Lead, the Cybersecurity and Network Infrastructure Specialist is responsible for assisting in project coordination to ensure the overall success of projects. This includes delivering projects on time, within budget, meeting business requirements, and complying with governance frameworks, including security and resilience, while managing the business requirements and functional solution aspects. Key responsibilities include, but are not limited to, the following:

RESPONSIBILITES

Cybersecurity Support:

• Assist with procuring, designing, implementing, and managing security solutions.

• Conduct annual vulnerability assessments and penetration tests to identify and address vulnerabilities.

• Develop and implement security policies and procedures.

• Monitor systems for signs of malicious activity, analyze threats, and perform threat hunting.

• Communicate with and manage security vendors on procurement, requirements, technical configurations, and implementations.

• Assist with the security awareness program.

• Respond to security incidents as a Level 2 responder.

• Stay up-to-date on the latest cybersecurity threats and trends.

Network and Infrastructure Support:

• Coordinate and provide support for servers, network, ICT security, desktop, and operations in a Windows-based environment.

• Liaise with vendors and ICT contracts to ensure that vendors meet contractual obligations.

• Support ICT projects from procurement to implementation, including the creation of necessary documentation.

• Design, manage, and enhance corporate ICT infrastructure.

• Work closely with the Infrastructure Project Manager on strategic reviews, identifying and exploiting suitable technologies, strategies, and solutions.

• Study business and application-specific requirements, review organizational ICT infrastructure, and design and implement the ICT architecture to meet current and future requirements.

• Develop solutions and architectures based on technology trends and standards to meet present and future business needs.

• Perform other duties as assigned by the Project Manager or their representative.

SKILLS AND QUALIFICATIONS:

Technical Skills:

• Strong technical skills, including knowledge of computer networks, operating systems, and security software.

• In-depth knowledge of IT infrastructure, M365, AD/AAD, GPO, protocols, and cloud environments (especially Azure).

• Practical experience with security solutions such as SIEM, email security solutions, firewalls, EDR/XDR, phishing simulation, and vendor management.

• Experience with Data Center Architecture (Hypervisors, Storage, OS, Network Security).

• Good working knowledge of the Microsoft 365 suite of products (Word, Excel, PowerPoint).

Experience:

• At least 3-5 years of hands-on experience securing organizational networks, including security controls, OS hardening, and network devices’ security.

• Experience in managing outsourced IT service providers.

• Familiarity with security standards (e.g., SOC2, ISO27001).

• Experience in consulting services and risk assessment.

Other Skills:

• Strong analytical, problem-solving, and communication skills.

• The ability to work independently and as part of a team.

• Meticulous and professional in handling projects and vendors.

• The ability to learn new things quickly and work under pressure in a dynamic and challenging environment.

• Prompt, regular attendance in-person and the ability to work on-site during regular business hours and as needed.

Are you the one? Please write to us if you have/are:

• A degree in Information Technology or a related field.

• Experience in the management, design, and enhancement of corporate ICT infrastructure.

• Experience in developing solutions/architectures based on emerging technologies and standards.

To apply for this position, please email your CV to [email protected]

Position Summary:

• This position is responsible for sustainability business support, performing ESG performance/rating improvement, sustainability report assistance, report assurance and other sustainability related service.

Job Responsibilities:

• Prepare ESG/CSR/Sustainability report
• Ensure reports submitted on time and high-quality delivery
• Provide technical supprt / solution to sales specialist when approaching new customer
• Conduct sustainability report assurance and prepare verification statement.
• Sustainability standards study and prepare verification statement.
• Establish harmony relationship with clients.

Job Requirements:

• At least 2 years working experience.
• Possess a Degree in Environmental, Law, Finance, sustainability related background is a plus.
• Familiar with GRI, ISSB, IFRS, SASB,TCFD,AA1000, CDP,SBTI or relevant will be added advantageous
• Knowledge of rules, regulations and procedures related to sustainability.
• With innovative thinking and willing to develop new business.
• Ability to work independently and customer-oriented thinking

My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Salary : Attractive Remuneration + VB + AWS + Transport and Flexi Allowance
• Working Hours : 5 days’ work week, Shift Hours (7am to 4.30pm / 2pm to 11pm)

The role is responsible for monitoring and troubleshooting ticketing kiosks, coordinating with the Maintenance Team and station staff, and compiling and verifying fault data. The role includes assisting in software deployments, generating reports, and creating Work Orders in the Maintenance Management System (MMS).

Job Responsibilities:

• Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.
• Coordinate and work with maintenance team and station staff in:

- Compiling fault data for ticketing kiosks and generating reports.

- Combining and rearranging data from source documents where required.

- Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.

• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Support in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).

Requirements:

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.

Next Step

• Interested applicants may email your resume to [email protected] with your latest updated resume
• Only shortlisted candidates will be contacted

EA License No. – 23C2060 |EA Registration No. - R2092390

A. Main Functions

1. Design furniture to meet client’s request.

2. Seek opportunities to propose solutions and improvement to existing products.

3. Design layout plan on space given for the installation of furniture to meet client’s request.

4. Provide technical support to Sales & Operations teams in executing projects.

5. Investigate technical aspects and root cause of problems in products and initiate corrective actions to rectify problems.

6. Develop preventative measures to prevent recurrence of problems.

7. Assess the impact of deviation on product quality.

8. Implement best practices in developing technical solutions.

B. Other Functions

1. Keep track of project schedule and products delivery schedule.

2. Provide support to Operations Team to load and store goods delivered by suppliers.

3. Provide support to Operations Team to deliver products to customers.

4. Assist Sales Managers to carry tasks that will help to resolve issue relating to products delivered to customers.

5. Attend site briefing and visit with Sales Managers when necessary.

6. Keep track of inventory record and setup product bundles in Quickbooks Application System.

Job Description:

Telco background preferred.

This role involves developing and implementing solutions using the CloudSense B2B CPQ platform OOTB features to meet client needs and support business objectives.

BSS Transformation - E2E Solutioning

B2B Products Management   Order Management

Billing Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market. Analyze business requirements and translate them into technical specifications, utilizing CloudSense out-of-the-box features for optimal design and development.

Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.

Job Description

As an Application Support Level 2, you will be responsible for the following:

● Manage on-boarding and decommission of applications/servers connected in IIQ Sailpoint

● Build and configure SailPoint built in schedule tasks, aggregation, correlation, provisioning rule,

workgroups and population.

● Develop and deploy new IAM services that comply with IAM procedures and information security

policies.

● Act as Level 2 technical support to level 1, analyse and troubleshoot any technical issues then raise

case and follow up to Sailpoint (Level3 Support) if needed

● Resolve day to day technical issues, including troubleshooting of Sailpoint connectivity issues in

various target applications

● Involve in projects, write test cases and work closely with the internal teams and vendors to

provide status updates on SIT, UAT and highlight any issues which may impact project timelines.

● Resolve any issues highlighted during system integration testing and user acceptance testing

● Communicate the IAM aspects of both the production support and maintenance at the technical

and functional level to maintain or resolve a technical situation.

Qualifications

● Knowledge in Linux is mandatory, Oracle DB, LDAP and Active Directory

● Able to handle and work in production systems and servers

● At least 3-4 years of programming experience in Java, XML, and/or BeanShell.

● Bachelors in Computer science or Information Technology

● At least 3-4 years of experience in CyberArk and SailPoint including experience with IdentityIQ.

● At least 3-4 years of IAM experience.

● Experience developing technical documentation (technical design documents, security architecture

diagrams, etc.)

● Proven ability to work creatively and analytically in a problem-solving environment.

● Strong collaborative skills to juggle multiple tasks within the constraints of timelines.

● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse

technologies and techniques.

● Strong written and oral communication skills.

The Assistant Director of CISS is responsible for leading and managing a core department dedicated to enhancing the lives of Deaf and hard-of-hearing individuals through the provision of comprehensive support services. The Assistant Director of CISS is responsible for the overall leadership, management, and strategic direction of the Community Integration Support Services (CISS) department, comprising Community Services (CS), Itinerant Support Services (ISS), and Hearing Care Centre (HCC). This role requires key attributes in programme management, grant management, leadership, financial budgeting and management, new projects, risk management, compliance and strategic planning to ensure the effective delivery of the services rendered by SADeaf.

Key Responsibilities:

Strategic Leadership:

Implement a comprehensive CISS strategic plan aligned with the organisation's mission, vision, and values. Foster a culture of innovation and continuous improvement within the department.

Operational Management:

Oversee the day-to-day operations of CISS, ensuring efficient and effective service delivery. Develop and manage the CISS budget, allocating resources optimally to achieve programme goals. Establish and monitor key performance indicators (KPIs) to measure programme effectiveness and identify areas for improvement. Ensure compliance with relevant authority regulation, and policy requirements.

Team Leadership:

Build, develop and lead the CISS team through effective recruitment, training, and mentorship. Developing staff expertise in Deaf and hard-of-hearing cultural competency. Create a positive and inclusive work environment that fosters employee engagement and satisfaction. Provide regular performance feedback and coaching to support employee growth and development.

Programme Implementation:

Oversee the implementation and evaluation of CISS programmes and services to meet the evolving needs of the Deaf and hard-of-hearing community. Collaborate with external stakeholders and Deaf community to identify service gaps and develop solutions to programmes. Ensure programmes are aligned with best practices in the field. Monitor programme outcomes and make necessary adjustments to improve effectiveness.

Stakeholder Management:

Build and maintain strong relationships with funders, partners, government agencies, community organisations, corporate companies and other stakeholders. Represent CISS at relevant meetings, and community events. Collaborate with external organisations to leverage resources and expand service delivery.

Risk Management:

Establish, implement and review risk management processes in events and programme management including the area of service to clients such as violence, self-harm and suicide. Perform regular risk assessments to identify potential shortfalls to CISS operations and develop mitigation strategies.

Data Management and Reporting:

Design and oversee the collation, analysis, and reporting of programme data such as client demographics and programme utilisation to the Community Services Committee for decision-making. Prepare periodic and ad hoc management reports on programme performance, outcomes, and impact to the clients served. Utilise data to identify trends, measure programme effectiveness, and allocate resources efficiently.

Requirements:

• Degree holder, preferably with a Master's degree in social work, special needs education or a related field.
• Minimum of 7 years of experience in management and leadership roles, preferably in the non-profit or social services sector.
• Demonstrated experience in programme development, implementation and evaluation.
• Possess financial management and budgeting skills.
• Excellent communication, interpersonal, and relationship-building skills.
• Preferably with knowledge of Deaf culture and sign language.

Description of CISS programme in Singapore Association for the Deaf (SADeaf)

CS: This section serves clients with hearing loss from birth till old age in all areas including early intervention (for children needing sign language to communicate), education, employment, financial assistance and the elderly.

ISS: This section serves students with hearing loss from pre-primary, to primary and to secondary schools, including the institution of higher learning. Students with hearing loss are supported for case management, learning support and speech and language therapy.

HCC: The SADeaf Hearing Care Centre provides free hearing tests to members, sale of assistive devices and support for financial assistance for needy clients.

Only shortlisted candidates will be notified.

Responsibilities:

The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.

• Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
• Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.

Quotation & Configuration Check

• Ensure all the system configuration and quotes are accurate for SEA region.
• Provide technical training for SEA sales team and technical team.
• Provide after sales technical support (project/CS) if any PM/engineer needs help.
• Provide T&C support for SEA projects.

On site client training

• Ensure quality of services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
• Prepare customer training materials and deliver professional customer training.
• Attend internal training, improve skills.

Requirements:

• Min 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
• Basic IT knowledge in security hardware, network and database.
• Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
• Candidates with technical presales background will be an advantage.
• Good communication and coordination skills.
• Client service oriented and quick learner.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883