Total 3,449 sales support specialist job vacancies in Information Technology category in Singapore

About us

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Your day to day

Lead and manage the overall function of Sales (Corporate Sales and M&E Sales) to maximise performance through total revenue generation and achieve budget revenue.

Financial Returns

• Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Meetings & Events and Food & Beverage)
• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
• Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
• Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
• Participate in the preparation of long-range planning and the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
• Monitors competitors’ activities and assists in marketing intelligence
• Builds profile within local market place through attendance at various events and local market place

People

• Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
• Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
• Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
• Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
• Travel when required to promote the hotel and develop potential business in other markets
• Ensure active management of individual GAPs and personal development plan.
• Consistent engagement with guests and customers within the hotel, at client events, industry gatherings and other social functions
• Other duties as assigned by Director of Sales & Marketing or the management

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 5 years sales experience, preferably in luxury hotel or 5-star hospitality
• Strong presentation, commercial and communication skills
• Strong interpersonal skills to develop and foster beneficial relationships
• High level of passion, enthusiasm and drive for results
• High level of common sense and high skill of problem solving and decision making
• In-depth knowledge of sales principles and techniques
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities

What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:

• 5-days work week
• Duty Meal
• Uniforms/ Laundry Services
• Midnight Transportation
• Birthday Off
• Learning and Development Opportunities
• Flexi Benefit
• Insurance Coverage
• 50% F&B discount at Hotel’s selected Restaurant
• Special Employee rate at all IHG Hotels worldwide

What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.

Job Responsibilities:

1. Responsible for establishing and monitoring product risk control business indicators, and conducting risk business attribution analysis.
2. Responsible for extracting product risk control business strategies, tracking their effectiveness, and establishing a comprehensive risk control data indicator system for business units.
3. Able to extract features and develop effective response strategies for platform black and gray users to promptly prevent illicit activities.
4. Possess the ability for rapid learning and thinking, keen data insight, structured thinking ability, cross-team collaboration skills, and a strong passion for solving real business problems.
5. Proficient in data statistics-related professional skills, able to utilize common machine learning algorithms such as regression, classification, clustering, deep learning, etc., in combination with business scenarios to solve business problems.

Job Requirements:

1. Bachelor's degree or above, interested in mathematics and statistics, with a certain foundation in computer or mathematics; majors related to mathematical statistics are preferred.
2. Familiar with commonly used data analysis tools and languages such as Excel, SQL, R, Python, SPSS.
3. Have good logical thinking ability and communication skills, be reliable and responsible, have strong self-driving ability, curiosity, interest in the Internet, and priority for those interested in data analysis.

岗位职责：

1、负责产品风控业务指标建设以及监测，风控业务归因分析；

2、负责产品风控业务策略抽取，效果跟进，为业务线建立全面的风控数据指标体系；

3、针对平台黑灰产用户，能够进行特征提取，抽取出有效的应对策略，及时阻止黑灰产；

4、具备快速学习和思考的能力，敏锐的数据洞察力，结构化思维能力，跨团队协作能力，对实际解决业务的问题有强烈的热情；

5、掌握数据统计相关专业技能，会结合业务场景使用常用的回归、分类、聚类、深度学习等机器学习算法解决业务问题；

职位要求

1、本科及以上学历，对数学统计学感兴趣，有一定的计算机或者数学基础，数理统计相关专业优先；

2、熟悉常用的数据分析工具和语言：如Excel、SQL、R、Python、SPSS；

3、具有良好的逻辑思维能力与沟通表达能力，认真靠谱，有较强自驱能力、好奇心，对互联网感兴趣，对数据分析感兴趣者优先

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Job Summary

Our client is looking for an Application Specialist who has strong domain knowledge in eFX to enhance and support the trading applications

Mandatory Skill-set

• Degree in Information Technology, Computer Engineering, Computer Science or Information System;
• Sound knowledge of Financial Markets products;
• At least 3-5 years of experience in FX trading systems;
• At least 3-5 years of experience in providing L2 / L3 support;
• Experience in trading analytics application will be an added advantage;
• Possess experience in UNIX Shell / Perl Scripting, RDMS, and SQL;
• Good analytical and problem solving skills;
• Effective communicator, with the ability to communicate with business users;
• Independent, proactive and demonstrate 'can-do' mentality;
• Ability to work under pressure and deliver excellent results;
• Ability to manage time and tasks efficiently.

Desired Skill-set

• ITIL Certified;
• Knowledge / experience with KDB+ time series database and analytics.

Responsibilities

• Responsible for providing L2 / L3 support for eFX and related trading applications;
• Fix bugs, troubleshoot and analyze on the root cause analysis;
• Collaborate closely with other internal technical / business teams to implement permanent solution;
• Follow escalation procedures during outages;
• Write SQL scripts and suggest automation to improve efficiency / effectiveness of support team;
• Adhere to change management requirements for application and system implementations.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Join our dynamic team as an Indoor Technical Engineer, contributing to our sales department by accurately interpreting customer inquiries and crafting comprehensive quotations that align with their technical needs while meeting company margins. As a Purchaser, you'll be responsible for procuring direct materials efficiently.

Responsibilities:

• Evaluate customer requirements and prepare high-quality proposals while adhering to commercial policies.
• Negotiate contract terms for mutual benefit and exceptional customer service.
• Liaise effectively with customers, ensuring top-notch after-sales support and relationship building.
• Collaborate with internal teams to provide accurate technical and commercial responses to clients.
• Maintain a meticulous log of customer sales inquiries and handle complaint reporting.
• Generate accurate purchase orders and oversee timely deliveries from suppliers.
• Manage emergency spares stock levels and handle material discrepancy complaints.
• Serve as a technical specialist for a range of igus® products, ensuring customer satisfaction and continual improvement in purchasing.
• Collaborate closely with the external sales team to surpass customer expectations.

Requirements:

The ideal candidate should possess:

• Tertiary education in Engineering or equivalent industry experience.
• Strong customer focus with excellent communication skills.
• Technical prowess to interpret and convey technical data effectively.
• Proactive, self-motivated, and organized with excellent teamwork skills.
• Ability to multitask, prioritize, and work toward common goals in a sales environment.
• Meticulous quoting and pricing abilities, problem-solving skills, and analytical thinking leading to creative solutions.
• Familiarity with the company's product range and basic computer applications.

If you're passionate about technical sales, possess exceptional communication and technical skills, and thrive in a collaborative environment, we'd love to hear from you! Apply now to be a part of our dedicated team.

Your new company

A world leading logistics group and supply chain that operates on a cutting-edge analytics platform is recruiting for a Data Analytics Solution Manager.

Your new role

• Collaborate with stakeholders on product strategy and quality.
• Act as a technical lead to the development team to deliver advanced analytics solutions to meet business needs.
• Hold ownership of data and analytics requirements, act on best data practices and manage global deployment.
• Lead and execute testing strategy, solutions maintenance metrics and processes.
• Follow security policies, guidelines and set standards for BI platforms.
• Achieve the project milestones with solution/data documentation and quality reports.
• Contributes to the innovation of data analytics technologies, processes, and methodologies.
• Establishes a strong rapport with internal and external partners.

What you'll need to succeed

• Bachelor’s degree in related fields like Computer Science or information Systems.
• At least 7 years of experience in Machine Learning, Data Mining, or Business Intelligece.​
• Skilled in business process and analysis to convey complex requirements and issues.​
• Experienced in data warehousing and data deployment.
• Experienced in data product management, data design and architecture.
• Proficient in programming languages and data visualisation software like i.e SQL, Python, Tableau, Power BI.
• Collaborate with global teams with a good understanding of business needs.
• Strong presentation skills to stakeholders.
  
  *Good to have:
• Experience in the functional domain of freight, logistics or service operations.
• Certification in at least one project management technique.

What you'll get in return

• Global career progression with a clear promotion ladder.
• Opportunity to join a leading logistics enterprise.
• Autonomy on projects and leadership opportunities.

What you need to do now

• If you're interested in this role, forward an updated copy of your CV.
• Contact Lijie Ong at +65 81006059 or email [email protected].
• Hays Reg No.: R22108533, EA Licence: 07C3924, Company Reg No: 200609504D.

• Well Established Company
• Basic $5000 - $7000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
• Ensure systems and processes comply with workplace safety and health regulatory requirements
• Ensure that customer quality specifications are constantly met
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
• Possess at least 3-5 years of relevant working experience in Security Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

Essential Duties and Responsibilities:

• Assists surgeons in performing surgical techniques in the field of sports medicine using Company’s instruments, implants and consumables
• Guide surgeons in using new products and techniques
• Ensures appropriate instruments and implants are at the hospital and complete before each use
• Builds positive relationships with customers
• Identifies customer needs and recommends appropriate products to address them
• Maintains a thorough understanding of the product lines; updates, features, benefits, surgical techniques
• Adheres to compliance policy and guidelines at all times

Education and Experience:

• Degree in Nursing or medical qualification
• 3+ years related working experience
• Registered nurse
• Professional experience in the sports medicine field is advantageous

Interested candidates please send in your resume to:

[email protected]

EA Personnel: Valerie Yong Kian Fung
CEI No.: R1103704
Recruit Express Pte Ltd, EA License No.: 99C4599

• Well Established Company
• Basic $3000 - $4000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours : Normal working hours
• No Experience Required. Training Provided

Job Responsibilities:

• Prepare and submit tender & project technical proposal, compliance list and data sheet
• Review technical specifications and drawings to ensure product specifications are met
• Attend site survey and data gathering
• Prepare technical presentation
• Attend project and technical meeting
• Perform pre-sale/design of product and system technical evaluation and selection
• Perform testing and commissioning of system
• Analyse, troubleshoot and provide resolution for product & system related issues
• Provide alternative solution for product issues
• Provide product training to client and internal department
• Generate and update equipment, hardware and software records
• Prepare incident analysis report
• Coordinate and review with the project team and consultants to ensure the Technical Submissions are in accordance with the specifications and requirements
• Assist in product innovation and improvement tasks

Job Requirements:

• Minimum Diploma in Mechanical or Electrical Engineering or its equivalent
• Possess basic knowledge of AutoCAD, BIM software
• No Experience Required. Training Provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

• MNC
• 5-day work week
• Opportunity to lead the highest sales value team made of high-flyers
• Proven sales experience in Foodservice industry
• Be part of the organization's senior management team

Our client, a leading quality food provider and wholesaler, is looking for an experienced leader to join their growing business as Head of Sales.

RESPONSIBILITIES:

Customer Management

• Lead the Sales team to manage highly professional business relationships with independent and group customers.
• Represent the company in the relevant chefs and industry associations playing an active role in supporting industry issues and young talent development.
• Represent the company in customer and industry events as appropriate.

Sales Targets

• In conjunction with the management team to identify the annual financial year sales & gross profit & budgets for the channels.
• Maintain the Sales team monthly targets reflecting the appropriate balance between achievable and motivating sales outcomes with a core focus on driving a strategic growth objective with profitability.
• Monitor customer responsibilities to ensure a balanced portfolio between teams with an appropriate commission objective for individuals and room to nurture customers alongside new business.

New Business Development

• Maintain a core team focus on basket growth to achieve additional product and categories in current customers.
• Engage closely with the Business Development and Procurement teams to grow sales in identified strategic brands and categories, ensuring that they have the relevant market intelligence, customer engagement and promotional execution from the sales team to ensure success.
• Be hands on alongside the sales team in development of strategic customer opportunities in identified channels, building on the existing supply chain to expand market coverage.
• Identify and grow new specialist channels as the industry develops.
• Work closely with the Marketing and Business Development team to deliver marketing programs that offer customers tangible value opportunities and drive increased sales.

Staff Management and Development

• Recruit new sales team members who have the required skills, an appetite to learn and enthusiasm for the contribution sales team make to the business.
• Identify the team behaviours, competencies and outcomes that contribute to success and support each team member to achieve these, reflected as the highest standards of service and support to the customers.

REQUIREMENTS:

• Bachelor Degree in Business, Marketing, or related disciplines
• Minimum 8 to 10 years of relevant experience in Sales
• Experience in leading high performing sales team
• Proven sales experience in Food industry
• High competence in stakeholder management

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Responsibilities:

• Provide technical support to customers regarding medical imaging systems.
• Diagnose and troubleshoot issues with medical imaging equipment.
• Collaborate with cross-functional teams to develop and implement solutions to customer problems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Provide training and guidance to customers on the operation and maintenance of medical imaging systems.
• Assist in the installation and configuration of medical imaging equipment.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Min Diploma in Mechanical / Electrical Engineering or its equivalent
• At least 1 year related working experience in Medical / Healthcare /
• Laboratory/medical imaging product is a plus
• Able to commit standby and travel if required.

Interested candidates who wish to apply for the advertised position, please click on

the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Our client is a local company in Scientific and Medical industry. Due to their current expansion plan, they are looking for a Application Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the Central area – easily accessible.

Duties of Application Specialist:

• Providing exceptional on-site application support to customers.
• Assisting sales personnel throughout the sales cycle with product knowledge and applications.
• Conducting product demonstrations and engaging in technical discussions.
• Proposing comprehensive solutions in relevant fields.
• Conducting application training, including technology presentations and hands-on sessions.
• Offering troubleshooting assistance for instruments, software, reagents, and experimental designs.
• Organizing user meetings, workshops, and seminars to update customers on products and support.
• Analyzing customer needs and matching them with appropriate products through scientific discussions.
• Connecting and integrating available or customized technologies to cater to customer requirements.
• Collaborating with the sales team to achieve collective growth targets.
• Preparing technical documents and reports for effective communication.
• Managing the demo lab and maintaining good laboratory practices.

Requirements:

• Master / PhD in Life Sciences or related disciplines
• 2 years of experience in operating and troubleshooting scientific equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Identify potential business opportunities and diligently pursue to successfully close sales.
• Cultivate and sustain positive working relationships with both new and existing customers, as well as other stakeholders.
• Conduct regular follow-ups with existing customers to uphold quality standards.
• Formulate proposals and deliver impactful sales presentations.
• Deliver consistent reports to the management team, detailing market trends, customer movements, and sales activities.

Requirements:

• Min Diploma in IT or it's equivalent
• At least one year related sales experience
• Good Account Management Skills
• Good communication and interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Provide support and trouble shoot application issues
• Perform unit and integration software testing
• Gather and understand the business requirements and translate to Functional Specifications
• Walkthrough of Functional Specifications with users, development and technical teams
• Produce Test Scenarios targeting all business requirements
• Person in charge of all requirements/functional specs clarifications
• Develop web based applications based on specifications
• Conduct defect analysis during UAT
• Coordinate and liaise with relevant parties for project related items

Requirements

• Degree in Information Technology, Engineering, Computer Science or related disciplines
• At least 5-7 years experience as System Analyst
• Strong techno-functional skills required:
  * Proven experience in requirement gathering and documenting them
  * Experience in conducting User Acceptance Test and User Training
  * Good in documentation example: Technical design, User manuals, FAQ etc
  * Good understanding of programming and coding standards
  * Proficient in developing Web based applications using .NET and MVC 5
  * Proficient in SQL programming in MS SQL 2016 and performance tuning
  * Familiar with SQL Server Reporting Services (SSRS) & SQL Server Integration Services (SSIS)
  * Familiar with Telerik/Kendo MVC UI controls,.NET 4.5 and later
  * Working knowledge in Entity Framework 6 ,LINQ, Web API, Windows Communication Foundation (WCF) and Microsoft Enterprise Library
  * Proficient in Ajax, JQuery,JSON, CSS 3, HTML 5, Bootstrap
  * Working knowledge with VS 2015 and TFS

Please click on APPLY NOW to submit your resume

We regret to inform that only shortlisted candidates will be notified.

EA License No. 01C4394

REG No :R1105286 (Ngiam Xinyi)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Purpose: -

To provide technical expertise and know-how of the products and to keep up to date technical

information of digital PA products for Singapore & Overseas Markets.

Job responsibilities: -

1. Customer Support:

• Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including but not limited to audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs).
• To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Yamaha PV Cloud licensing.
• Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged.
• Retail (especially Plaza Singapura) display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products.

2. Problem Resolution:

• Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively.
• Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients.

3. Product Knowledge:

• Stay up to date with the latest advancements in audio technology and products.
• Develop a deep understanding of our product offerings to provide accurate information and solutions to customers.

4. Documentation:

• Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams.

5. Training and Education:

• Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment.
• Provide internal and external training on new products and support procedures.

6. Quality Assurance:

• Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations.
• Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.

Asset / PA Store / YDACC Management:

1. Inventory Tracking:

• Keep a detailed record of all assets owned by the organization, including their location, condition, and usage.

2. Lifecycle Management:

• Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements.

3. Maintenance and Compliance:

• Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards.

4. Risk Management:

• Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks.

5. Inventory Control:

• Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability.

6. Equipment Checkout/Return:

• Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for.

7. Maintenance and Repairs:

• Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability.

8. Others

• Any other duties as assigned.

Job Requirements

1. Minimum Diploma in Audio Engineering, Electronics & Communications

2. 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital

Mixing Console

3. Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales

Environment)

4. Knowledge in Yamaha Professional audio products will be an added advantage

[Order Number:530917]

Responsibilities

• Develop an expertise in company informatics products in product configurations, functional features of existing and new software platform
• Champion company's informatics products and support pre-sales activities by subsidiaries and distributors in APAC region
• Provide pre-sale support to field sales team in positioning the right informatics product solution and advise on optimal product configurations
• Support distributors in engaging customers and responding to customers' enquiries on technical pre-sale queries
• Demonstrate how company's value proposal will meet customers' needs by understanding the workflows
• Provide inputs for competitor analysis of markets for similar products
• Provide training and prepare materials, SOPs on need basis
• Any other ad hoc duties assigned

Requirements

• At least 5 years of experience working with analytical instruments
• Marketing/BD experience for CDS (Chromatography Data System) and LIMS (Laboratory Information Management System) involves field activities in direct sales or distributor environment (work experience with Analytical Instrument vendors and Life Science industry is preferred)
• This role requires extensive contact with customers. Hence, outstanding written and oral communication skills are essential
• Willingness to travel about 40% across APAC region
• Ability to prioritize and/or multitask competing initiatives
• Possess out-of-the-box thinking with a passion for constant self-driven improvements
• Experience in working within a regulated environment for the Pharmaceutical and / or Medical Device industry will be advantageous

We regret that only shortlisted candidates will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Liew Lee Hui

EA Personnel Registration Number: R22109864

EA License no.: 07C5771

Application Support Engineer

• Working Hours: Shift Work
• Working Location: Central
• Remuneration package: Up to $4.5k + AWS + Performance Bonus

Responsibilities

• Running on 24/7 shift level 1 application support.
• Assist in the maintenance of 24/7 applications, high-availability systems
• Identify and document user and system issues
• Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue
• Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately
• Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
• Conduct application testing, support client application testing, and collect and summarize test result
• Create and maintain job schedules, job tracking, client communications, team communications, Web reports, and other documents that may be required
• Train users on applications and help them resolve application issues
• Liaise closely with business users and build good rapport
• Handle escalations and manage client expectations on an ongoing basis

Requirements

• Qualification in Computer Science or equivalent
• Experience with some programming languages(HTML,JAVA) will be an added advantage
• Excellent verbal and written communications skills, including the ability to create organized and informative reports, as well as comprehensive, accurate documentation
• Comfortable working directly with end users
• Willing to work on rotating shifts including weekends and public holidays

If you are excited with this opportunity and enjoy making things happen, do apply now!

OR

Email your updated resume to: spat(at)scientecpersonnel.com by quoting "J43861" in your email subject for faster processing.

All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

Responsibilities:

• Regularly visit new and existing clients
• Increase client base through cold calling and industry expansion
• Examine and investigate emerging industries
• Offer clients post-purchase assistance
• Communicate with vendors for project sales
• Conduct a fundamental spray demonstration in the testing facility

Requirements:

• Min Nitec in Mechanical, Chemical, Mechatronic or it’s equivalent
• At least one year related outdoor technical sales experience
• Previous sales experience in fluid control products is an added advantage
• Good interpersonal skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee the tier-1 network operations.
• Oversee, investigate, and direct the fixing of different network failures and alarms.
• Manage and execute network break fixes, such as switch replacement, and link repair.
• Work closely with IDC technicians.
• Manage basic network management.
• Document and monitor daily operations and update the team on a regular basis.

Requirements:

• Diploma or Degree in Information Technology or equivalent.
• At least 1 - 2 years of experience in Operation and Data Center Network.
• Prior knowledge of TCP/IP and routing protocol.
• Possessing CCNA/JNCIA certificate is an added advantage.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Analyze technical inquiries and evaluate client specifications
• Establish technical, application, and process design support.
• Prepare a quotation, including technical specifications and cost estimates for equipment or solutions, tailored to customer needs and budget.
• Develop a technical presentation for the customer.
• Communicate with the manufacturer or a representative to obtain an estimate.
• Collaborate with the draftsman to create the layout and process flow diagram or flowsheet.

Requirements:

• Min diploma in Mechanical, electrical, chemical or it’s equivalent
• At least one year related sales experience
• Prior sales experience in processing equipment/system is an added advantage
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings and work on various time zones while working on Support tasks assigned.

• Will report to the Support Lead and will be part of INDIA Delivery Center.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job title: Senior Network Specialist

· Opportunity to be a part of our Enterprise Information Technology Team in Singapore!

· Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for four consecutive years (2020, 2021, 2022, 2023) as well as Great Place to Work-Certified™ company.

· Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

The enterprise Information Technology field is rapidly changing. The explosion of data tied to the ubiquity of digital technologies and services available to consumers is changing the expectations of senior leaders, employees, customers, and patients. People want access to information, everywhere, on any device, anytime. These challenges require IT to significantly uplift its technology assets and skillsets to speed up and drive the changes. To address this challenge, IT has established a five Tech Centers model in Austin, Rahway, West Point, Singapore, and Prague to provide a follow-the-sun operational model leveraging networked teams that can better support the business, the patients and make the crosswork between different departments and regions more agile.

Primary Responsibilities

We are seeking a talented and energetic Senior Network Specialist to support our large global network for the company. You will have the opportunity to work on global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information, and technology. This position will report into the Network Reliability Engineering product group that focus on continuous service improvement, support network remediation effort, leverage Network automation and predictive trending to fix issue before disruption and develop meaningful operational matrix and dashboard.

The selected candidate will have the opportunity to work on complex problems locally, regionally, and globally and work with team members and customers across the globe. This position will work closely with Network Product teams, various IT team members across multiple disciplines and business stakeholders. The position requires a Senior Network Specialist with strong Networking experiences to troubleshoot/remediate wide breadth of issues and support a variety of technologies as part of a lean, agile and fast paced team with the aim to improve the reliability of the Networks. The candidate will at times be a technical lead for projects, remediation efforts and oversee the work of team members working offshore as part of a managed service. There may be a need to occasionally travel to other sites and IT hubs internationally.

Education Minimum Requirement:

• MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, Math, or equivalent experience

Required Experience and Skills:

• Expert level certification or 10 years’ experience in Routing & Switching, Network Security and Cloud technologies.
• Excellent communication and interpersonal skills.
• Ability to work in high pressure dynamic environment and independently prioritize work.
• Handle repetitive issues and investigations or special request.
• Address remediation efforts (Long term remediation, Vulnerability, Health checks…etc)
• Advance knowledge in Routing & Switching, Wireless, Load Balancing, Data Center Technologies, SD-WAN and DDI (Cisco, Velocloud, F5..etc)
• Advance knowledge in TCP/IP protocol stacks
• Good understanding of Network Security and Cloud (AWS, Azure, DMZ, Palo Alto, ASA,FTD, SASE…etc)
• Understanding of Vendor CVE Process and Remediation
• Engagement with NS Compliance, IT Security and Vendors to assess CVE and provide remediation status reporting
• Experience with Network Operations and drive Network automation adoptions
• Familiar with automation, monitoring and reporting tool such as or similar to (example ServONE, Ansible, Glueware, NetBrain)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

• Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

• Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

• Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

• Regularly provide statistical reports about support cases and incidents

• Dispatching all incoming tickets for the Service & Support team

• Responsible for assigning, resolving and escalating user request tickets

• Collaborate with other IT Teams on Projects

about the company
Our client is a renowned manufacturer of precision instruments and equipment, catering to a diverse range of industries including healthcare, pharmaceuticals, and environmental science. They are looking for a Senior Application Specialist to join their team.

about the job
This role entails delivering both pre-sales application support for LC and LCMS products. Duties include actively engaging in hands-on application development and troubleshooting, while also focusing on the effective development and enhancement of analytical methods, workflows, and application notes. Furthermore, the position involves offering technical support by comprehending analytical requirements and providing training for customers and internal sales personnel. Additionally, responsibilities encompass conducting product demonstrations to underscore the significant advantages of the products, staying informed about industry trends, contributing to product development efforts, and delivering presentations on chromatographic techniques and advanced applications during designated technological events and conferences.

skills and experience required

A Master's degree in Analytical Chemistry, Biochemistry, or a related life science field is required. Candidates should have at least three years of hands-on experience in analytical instrumentation. Additional experience in tandem mass spectrometry is advantageous. Strong analytical and problem-solving skills are essential, along with excellent communication and collaboration abilities to engage effectively with various internal and external stakeholders. Flexibility to travel within the ASEAN and South Asia region is also a must.

To apply online please use the 'apply' function, Do note that only shortlisted candidates will be notified.

(EA: 94C3609/R22104572)

System Engineer / Technical Support (Unix, Windows)

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Unix and Microsoft Windows.

• Good in handling Unix and Microsoft Windows AD, 2003, 2008 and Cloud Management.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 4 years IT System, Virtualisation, Server, Microsoft Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Lee Soo Hong (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)