Total 2,503 tech support job vacancies in Information Technology category in Singapore

We are working with a leading Investment Bank, where they are looking to expand its Application Support team for its Front-Office trading system supporting Derivatives products. The successful candidate will work closely with the business and technology teams and will be an exciting opportunity to gain front-office experience.

Responsibilities:

• Support front office applications used in Derivatives trading, ensuring prompt issue resolution.
• Collaborate with stakeholders to investigate and resolve application-related problems.
• Monitor system performance, identify potential issues, and implement preventive measures.
• Conduct root cause analysis and implement solutions for incidents.
• Assist with user acceptance testing and application upgrades.
• Provide input to development teams on enhancements and bug fixes.
• Maintain documentation and deliver user training.
• Stay updated on industry trends and best practices.

Requirements:

• Bachelor's degree in Computer Science or related field.
• Preferably experience in front-office application support for Derivatives (Fixed Income / Equities) trading, less experience / other asset classes will be considered.
• Knowledge of front-office trading systems, OMS, and market data platforms.
• Proficiency in Excel macro and VBA.
• Experience with scripting languages (Python, PowerShell, Bash, etc.).
• Knowledge of SQL and databases.
• Familiarity with Linux/Unix operating systems.
• Understanding of agile methodologies and ITIL best practices.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

Our Company is working closely with a Prestigious Public Listed organisation in Singapore. Due to our dynamic expansion in projects, we are looking for Network Support Specialists to be part of the project team, able to maintain, upgrade and manage our in-house system development software, hardware and networks.

Network Support Specialist (EAST)

Responsibilities

• Perform 1st level technical support which includes troubleshooting and maintenance of computer systems, servers, switches and routers, printers, network storage systems etc.
• Perform system monitoring for system application and hardware health status
• Provide helpdesk function to users
• Support system engineers in various daily, weekly and monthly preventive tasks.
• Generate and maintain technical documentation, manuals and IT policies
• Perform any other ad-hoc tasks as assigned

Requirement

• Higher Nitec/ Diploma/ Degree in IT related fields or Electronics/Electrical/Aerospace/Mechatronics Engineering with IT knowledge
• No experience is needed. Graduates with passion in IT are welcomed
• Self-motivated, self – discipline and a service mindset
• Independent, commitment and willingness to learn
• Able to start work immediately or within a short notice is an advantage
• Possess Class 3 driving license

Other Information

• Training will be provided

Interested applicants, please email your updated resume (in MS Word or PDF) to [email protected] indicating availability date, current and expected salary. Only short-listed candidates will be notified.

My client, an Asian bank is looking to hire an VP, Technology Governance & Control to be part of their key IT Team provioding IT Technology Governance and Control oversight on the IT System Development and Service Management, IT Operations, and IT Support and Control function team.

Role

• Oversee IT GRC activities in APAC branches, including risk reporting, audit support, and risk acceptance review.
• Manage or support regulatory compliance efforts, such as MAS Cyber Hygiene and RMiT gap analysis.
• Provide risk and control consulting and advisory services to technology units, and resolve technology risk issues.
• Coordinate and facilitate control self-assessment activities, including independent control testing and control description review.
• Challenge technology units on risk remediation priorities at 1LOD, and provide risk opinions, advisories, and recommendations to IT management and 2LOD.
• Support 2LOD in risk governance activities, such as KRI establishment and monitoring/reporting.
• Maintain and update IT policies and processes owned by the team.

Requirements

• Education: Master's or bachelor's degree in a technical discipline, preferably in Computer Science/Engineering or equivalent.
• Experience: Minimum 5 years of working experience, with at least 3 years in risk & control or audit function in the financial industry.
• Skills:
• Ability to identify risks and assess adequacy of controls, as well as recommending suitable control enhancements.
• Good appreciation of cyber risk management strategies/controls in the industry.
• Excellent communication, presentation, and interpersonal skills, and able to manage stakeholders across multiple disciplines.
• Prior experience in delivering security awareness training within the organization.
• Strong critical thinker with the vision to work both tactically and strategically.
• Certifications: CISSP or CISM certification is preferred.

APPLY NOW! Interviews are ongoing! email to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

Responsibilities

• Provide technical support to internal stakeholders and end-users of our digital twins solution, ensuring timely and effective resolution of technical issues.
• Work closely with the development team to gain a deep understanding of the digital twins platform's architecture, functionality, and deployment process, enabling you to provide accurate and efficient support.
• Identify and troubleshoot software and hardware problems related to the digital twins solution, including installation, configuration, and network connectivity issues.
• Document and track support requests, ensuring they are prioritised, escalated, and resolved.
• Collaborate with project managers and implementation teams to facilitate the seamless deployment and integration of the digital twins solution within our organisation.
• Conduct training sessions and develop user documentation to educate internal stakeholders and end-users on effectively utilising the digital twins platform.
• Stay updated on industry trends, emerging technologies, and best practices in the digital twins and Iot domains, providing proactive support and guidance to internal users.

Qualifications

• Technical Support and Troubleshooting skills
• Analytical Skills to identify data trends and provide insights
• Excellent verbal and written communication skills
• Diploma or Bachelor's degree in Information Technology, Computer Science, Engineering or related field.
• 1-2 years of experience in a technical support role
• Experience in working with help desk, ticketing, and customer relationship management software.

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Responsibilities

• Providing 1st line support for the timely resolution of incidents and problems for a Data Center
• Engineers need to maintain Network Products
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Monitor network performance and adhere to configuration policy and standards
• Must be able to read and understand Design, System Architecture Drawings, and technical deliverables

Job Requirements

• Singaporeans ONLY (Work Pass holders need not apply)
• Diploma qualification
• CCNA Certification
• Data Center experience is a MUST
• Must have hands-on experience working in Alcatel networking
• Very essential to have some hands-on maintenance experience on Network Products
• Experienced in Routing and Switching
• Must be capable of mounting switches and carrying weighted equipment
• Experience in tracing end users remotely as well as Network device power requirements
• Experience in structure cabling technologies and data center cabling methodologies
• Basic knowledge about servers (Wintel and Linux and virtualization)
• Exhibit excellent problem-solving/root-cause analysis skills

If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.

We regret that only shortlisted candidates will be notified.

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Job Title: Technical Support (ID4534)

Location: Pandan Cres

Working Hours: Mon to Fri 8.00am-5.00pm

Salary: $3000-$4000

Job Descriptions:

• Provide after-sales technical support to all local and regional customers.

- Manage coverage of on-site, telephone, email, and other remote technical support to customers in a timely and effective manner for all products

- Provide technical advice and recommendations to customers to resolve issues

- Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers

• Liaise with HQ and subsidiaries companies for any product or technical issues.

• Provide necessary hands-on training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.

• Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma in Electrical Engineering or equivalent.

• At least 1 - 2 years of quality engineering experience working in manufacturing environment.

• Experience in auditing to the requirement of ISO quality system standards will be an added advantage.

• Demonstrate responsiveness and promptness in meeting company’s needs.

• Act with a high level of integrity.

• Act resourcefully to ensure that work is completed within specified time and quality.

• Willing to travel.

• Provide onsite technical support for end user services, including troubleshooting, problem identification, rectification, and escalation.

• Offer support for hardware components such as desktops, notebooks, printers, and scanners.

• Perform installation, re-installation, troubleshooting, and reconfiguration of Microsoft Windows and Microsoft applications found on Desktop PCs and Notebook PCs. Examples of such software include Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc. Install Apple iPad software.

• Assist with queries, escalation, problem determination, resolution, and MAC (move, add, and change) activities.

• Perform printer maintenance.

• Tackle and resolve complex calls or tasks that other engineers were unable to resolve.
• Provide exceptional customer service.

• Good to have Professional Certificate, Diploma or advanced /Higher /Graduate Diploma.
• Hardware Skill – Desktop, Laptop, Printer and Scanner
• Good in Installation, Setup and configuration
• Windows OS (preferable Windows 10)

#desktopsupport #technicalsupport #itengineer #itsupport #singaporejobs #Desktopengineer #Ittechnician

Tech Business Analyst (Permanent position)

Summary:

You will play a critical role in bridging the gap between our client's business needs and our development team. Your primary responsibility will be to translate user requirements into comprehensive technical specifications, ensuring effective communication and alignment between stakeholders and the development team.

Responsibilities:

• Work closely with various stakeholders/end-users to gather and analyze business requirements.
• Translate user requirements into detailed technical requirements specifications, and act as a liaison between business stakeholders and the development team, ensuring effective communication and understanding of requirements.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Ideal candidates are:

• Singaporean citizens
• Proven experience (minimally 3- 5 years) as a Tech Business Analyst supporting the full SDLC lifecycle in large-scale projects - must have gone through data migration/system migration processes.
• Prior experience working in an IT/software development company or a client-facing consulting role (vendor) environment is an added advantage.
• Hands-on experience with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms and software development methodologies and practices, such as Agile or Scrum.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.
• Degree holder in IT, Computer Science or related field is preferred.

How to apply? Interested candidates may click on Apply Now or send their CVs to [email protected] for a confidential chat.

We can't wait to hear from you however only shortlisted candidates will be called.

EnviroDynamics Solutions Pte Ltd | EA License No.: 12C6285

Ben Villordon | EA Personnel Reg No.: R23115749

We are seeking a dynamic and motivated individual to join our team as a Junior Technical Support Specialist with a focus on customer support. The ideal candidate will play a crucial role in assisting customers with technical issues, ensuring their satisfaction, and providing excellent customer service.

Responsibilities:

• Provide technical support to customers via phone, email, and chat channels.
• Assist customers with troubleshooting, diagnosing, and resolving technical issues related to our products or services.
• Collaborate with cross-functional teams to address complex technical problems and escalate issues when necessary.
• Communicate technical information in a clear and understandable manner to non-technical customers.
• Maintain accurate records of customer interactions, technical issues, and solutions.
• Follow established processes and procedures for documenting and resolving technical support cases.
• Assist in creating and updating technical support documentation, FAQs, and knowledge base articles.
• Stay updated on product knowledge, new releases, and technical advancements to provide accurate information to customers.
• Collaborate with the customer support team to ensure a seamless and positive customer experience.
• Strive to achieve and exceed customer satisfaction goals.

Requirements:

• Previous experience in a technical support or customer support role is preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Familiarity with technical support tools and software.
• Basic understanding of networking, software applications, and troubleshooting methodologies.
• Positive attitude and eagerness to learn and adapt.
• Flexibility to work during weekends and holidays if required.

The Application Support team is the backbone of technical support for front office and post-trade applications, covering everything from trade capture to market data, settlement, and clearing systems, including client applications. We are looking for a dedicated invidual who can own issues, provide top-notch procedural and technical support to diverse teams, and collaborate seamlessly with internal and external stakeholders.

This is a great opportunity to work with a high-performing team in one of the fastest growing Financial Service institutions.

Duties:

• Provide support for all Trading & Back Office Platforms to both internal and external client base
• Support of Business users offering 1st, 2nd and 3rd line support
• Manage vendor system upgrades and implementation
• Manage exchange relationships and project manage mandatory upgrades
• Create and deploy PowerShell scripts providing a range of business functions
• Technical client on-boarding
• New system analysis and implementation
• Exchange reporting & Compliance audits
• High Frequency trading platform knowledge and expertise
• Consultative sales support
• Incident management per ITIL standards
• Process & trading system documentation – produce and regularly maintain to high standard
• Monthly transactional and volume reporting across all systems
• Liaison between technology dept. and business groups to communicate system changes
• Manage client technical requirements within the technology department
• Workflow and prioritisation awareness ensuring active tasks retain focus
• The Company may require you to carry out other duties from time to time

Key Technologies and Skills:

• 3 years’ experience gained in a Financial Services background, ideally banking.
• Ability to build strong relationship with Application Development Teams and Business sponsors
• General front to back knowledge of the flow for trading/clearing/operational process in settlement of futures and OTC Energy trades
• Good knowledge of server-side infrastructure and admin tools to include the following systems TT, Stellar, Deltix, ATEO, IBM MQ/Algorithmics & RANTask
• Good working knowledge of Fix Messaging protocol with at least 2 years support experience
• Strong background in Windows, Linux/Unix OS, including SQL & Oracle database architecture
• Good knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets
• Good experience in exchange and vendor management with a view to project manage exchange/system critical upgrades
• At least 1 years’ experience in technical onboarding of new API’s & systems
• Prior experience in a consultative sales support role, liaising directly with clients in a technical capacity
• Proven ability to show a proactiveness in picking up issues and improving existing processes

Apply Now!

For more information about the role, please feel free to reach out to our recruitment specialist Joycelyn Ng <[email protected]>.

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Responsibilities:

• Manage pipelines through sourcing, screening, and referrals for complex searches to engage key technical talents.
• Collaborate with the Recruiting team and hiring managers to ensure business needs are met throughout the recruitment lifecycle.
• Develop a holistic business understanding, managing stakeholder relationships with HR, hiring managers, and external partners.
• Drive innovative sourcing strategies, initiate projects, and optimize processes for improved recruiting efficiency.
• Conduct complex data analysis, providing UpToDate market intelligence to support business growth.

Minimum Qualifications:

• Sourcing experience in a high-volume environment (search firm or inhouse recruiting).
• Proven experience with research/sourcing tools (Boolean, LinkedIn) to identify and engage passive candidates.
• Excellent analytical and problem-solving skills for data analysis supporting business strategies.
• Excellent interpersonal skills to build rapport quickly with stakeholders internally and externally.
• Experience partnering with recruiters, hiring teams, and external partners across different offices.
• Ability to contribute in a fast paced, dynamic work environment and prioritize multiple functions and tasks.

We have partnered with a growing maritime technology company to find an Network Support Engineer, who will be responsible for technical support of the existing clients, dealing with exciting network related cutting edge technologies. You'd be joining an international European company with great culture and supportive environment (e.g. generous leave benefits).

Responsibilities:

• Provide excellent customer service and promotes this idea throughout the organization. The goal is to increase customer satisfaction, loyalty, retention and meet their expectations,
• Provide 1st and 2nd lvl technical support to the clients troubleshooting technical issues predominantly through phone call and email,
• Monitoring smooth operation of company's solutions ensuring full utilization of the product,
• Help customers understand the best ways to utilise our products, based on their business needs
• Provide and manage feedback to various internal customer teams to improve customer experience

Requirements:

• Comprehensive understanding of troubleshooting networking technology related to operating systems, hardware, email protocols and firewall
• Any professional certifications such as CCNA or equivalent would be a plus. Similarly any exposure to the maritime industry is nice to have, but not necessary.

If you'd like to hear more, please apply and/or contact us at:

www.holloberg.com

Business Registration No: 201805144D

EA Registration No: R1653145

License No: 18C9522

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, applications, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, applications, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer and application systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair applications and computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Responsibilities:

• Collaborate with clients, stakeholders, and end-users to gather and analyze business requirements, ensuring a thorough understanding of project objectives.
• Translate business requirements into clear and detailed technical specifications, providing guidance and support to the development team throughout the software development lifecycle.
• Conduct in-depth analysis of existing systems and processes, identifying areas for optimization and improvement.
• Define and document functional and non-functional requirements, ensuring they align with business goals and objectives.
• Perform feasibility studies and impact assessments to evaluate proposed solutions and make recommendations to stakeholders.
• Collaborate with developers, designers, and QA teams to clarify requirements, resolve any ambiguities, and ensure accurate implementation.
• Participate in project planning, estimation, and prioritization activities, providing valuable insights on technical and functional aspects.
• Conduct user acceptance testing (UAT) to validate and verify that developed solutions meet the defined requirements.

Requirement:

• Bachelor's degree in Computer Science, Information Systems, or a related field with 3 to 5 years of experience as a Technical Business Analyst or a related role.
• Experience working in an IT/software development company or in a client-facing consulting role.
• Familiarity with relevant tools and technologies, such as JIRA, Confluence, or similar project management and collaboration platforms.
• Proven experience as a Business Analyst or similar role, with a focus on translating user requirements into technical specifications.
• Strong analytical and problem-solving skills, with the ability to break down complex concepts and communicate them effectively.
• Excellent written and verbal communication skills, with the ability to interact with both technical and non-technical stakeholders.
• Familiarity with software development methodologies and practices, such as Agile or Scrum.
• Strong organizational skills and the ability to manage multiple projects and priorities simultaneously.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Senior Software Support Specialist

Job Description

• Undertake the necessary Requirement analysis independently for all change requests and enhancements
• Design the application, data-model, customizations and dashboard visualizations.
• Responsible for development and troubleshooting on Tableau applications.
• Perform source data profiling and analysis.
• Ensure end-to-end deployment using CICD pipelines for automated deployments
• Fine tune applications and systems for high performance and higher volume throughput.
• Participate in Agile Sprints and perform the necessary tasks like estimation, backlog refinement, scrum calls and sprint demo.
• Good communication skills necessary to engage with clients and the rest of the dev team effectively

Requirements

• Strong hands-on experience in Tableau – scripting and report development. Extensive knowledge about Tableau Architecture
• Strong knowledge in SQL (Oracle, Sybase)
• Background in data warehouse design (e.g. dimensional modeling) and data mining.
• Knowledge of development of Tableau dashboards integrating data from Hadoop ecosystem is preferable.
• Familiar with installation, configuration and tuning of server parameters.
• Knowledge of performance tuning measures and caching on Tableau
• Knowledge of any other BI tool/ETL tool will be advantageous.
• Project management skills- Ability to drive projects end-to-end
• Experience building intuitive and actionable dashboards and data visualizations that drive business decisions.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.

Maintenance Engineer

Responsibilities

· Involve in one or more teams in supporting and maintaining systems, up and running smoothly

· Report to the Team Lead/Service Delivery Manager and in fulfilling SLA and KPI in accordance to maintenance contractual agreement

· Operate and thrive in a dynamic work environment where you are required to liaise with both internal and external stakeholders

· Perform routine Preventive Maintenance in accordance with the maintenance instructions / procedures

· Carry out Corrective Maintenance in accordance with the maintenance instructions / procedures, involving fault troubleshooting, diagnosis & replacement of equipment/module/component at sites and/or workshop

· Liaison with procurement and equipment vendors

· Perform 24/7 off-site standby for fault activation after office hours

· Arrange and attend monthly meeting with customers

· Provide engineering services such as engineering reports, supply support, configuration control and management and obsolescence management

· Provide solutions to technical problem associate with electronic systems

· Perform MS Windows / Symantec patching or updating

· Support in Vulnerability assessment and tracking

Requirements

· Diploma in Electronics/Mechatronics/Computer / Electrical Engineering in Windows OS Knowledge or equivalent

· Minimum of 2-3-year experience in a similar engineering-related capacity

· Knowledge in manage network / systems backup & restore

· Servers, Workstations, Fibre optic measurement, Network equipment with CCNA is a plus

· Positive work ethics and team player

· Takes ownership of responsibilities

· Work location at Ang Mo Kio

· Require to travel to sites for work

· Singaporeans Only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Technical & Application Support | M&E / E&E / E&I | Bukit Batok

Mon to Fri 9am to 6pm + OT depends on project

$2500 to $3500 before bonuses and commission

Bukit Batok - Wcega Tower

Requirements

With M&E or E&E or E&I background.

Role description

Provide technical support, maintenance and servicing/repairing of equipment, instruments, and systems at site.

Perform on-site installation and setup of equipment and systems with strong competent skills.

Assist devices checking, technical demo, testing & training for customers.

Checking technical specification, documentation and drawings plus prewire.

Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 5000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We're looking for an experienced Application Production Support Analyst to provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific:

1. Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24 * 7 worldwide production support.
2. Provide worldwide application production support for Supply Chain and regional support for Trade Finance systems within Asia Pacific.
3. Independently debug and propose resolution/work-around for complex production issues.
4. Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
5. Coordinate across various teams to effectively manage production issues and maintenance activities.
6. Respond to User Requests, Incidents and follow up on Problems in a timely manner.
7. Ensure issues are reported, tracked, followed up and escalated timely.
8. Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
9. Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
10. Communicate and provide status updates on issues to business users, management team and other stakeholders.
11. Contribute to preventive system monitoring and alerting, where appropriate.
12. Support Change Management process and application releases.
13. Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
14. Support IT Security activities e.g. health checks after security patches.
15. Support End-of-Day and End-of-Month overnight batch runs.
16. Perform and coordinate regular maintenance activities.
17. Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
18. Analyze and challenge existing support processes to achieve continuous improvement

Key Responsibilities:

1. Incidents resolution & Request Handling.

2. Preventive maintenance.

3. Pro-active actions / measures to limit corrective maintenance activities.

4. Knowledgebase creation & maintenance

Requirements:

• >3+ years exp L2 Application Production Support profiles with banking experience
• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications
• Experience in supporting Supply Chain and Trade Finance applications.
• Good understanding and experience in ITIL concepts.
• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

Software and applications manager (technical lead)

Job Description

· Support and manage development of Cellular Modem systems and products.

· Monitor the results and quality of the different software ROMs and technical features implemented.

· Oversee technical expertise on the development of software and chipset platform features, ensuring that appropriate security and risk factors are properly managed

· Testing and issue triaging for live network issues

· Lead the utilization and/or development of automation tools or scripts to improve product and engineering health.

· Develop test plans based on Product Excellence/test strategies. Lead test plan reviews with engineers and other stakeholders across teams.

· Define the test framework, test preconditions, and other test control and reporting functions to enable others to test functionality.

· Drive opportunities and lead efforts to improve existing test infrastructure or create new test infrastructure to increase efficiency and productivity in test case development, scheduling, or deployment.

· Participate in product design review with product managers, software/hardware engineers, and other stakeholders to contribute to product design, testability, and implementation

· Upto 70% drive testing is required.

Preferred Qualification

· Master's/Bachelor's degree in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.

· Minimum 8 years of experience in developing test methodologies, writing test plans, creating test cases, and debugging.

· 5 years of experience providing technical leadership and leading projects (e.g., test, release, etc.).

· 8-10 years of Field Testing experience with 5G, LTE and WCDMA technologies

· Experience on chipsets like Qualcomm, Mediatek, Samsung and debugging tools –QXDM, Shannon etc is a must

· Candidate should preferably be able to drive in Singapore

You will be part of the project team for the Data statistic department.

6 months contract extendable with good performance!

Good start for your career advancement!

Monday - Friday, Central Location

Salary $2,300

Job Description

• Support survey design team in survey preparation and system matters.
• Conduct check on survey and system data.
• Data entry and compile documentation.
• Conduct basic user testing.
• Any other ad-hoc duties as required by the team.

Job Requirement

• Minimum Diploma in IT, Data, Engineering related fields preferred
• Basic coding background will be useful

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1766716 (Ng Yi Ling)

Position: DevOps Tech Lead
Employment Type: 1-year Direct Contract (Highly Renewable)
Mode of work: Hybrid
Location: Pasir Panjang

Responsibilities:

• Build, release, and deploy the platform using Jupyter Lab and Jupyter Hub.
• Monitor the platform's health and plan for capacity.
• Implement security measures to prevent breaches and unintended usage.
• Tailor the platform to support evolving customer needs.
• Monitor the results and quality of various software solutions and projects within the organization.

Job Requirements:

• Minimum 5 years of relevant experience as a DevOps engineer, SRE, or Software Engineer.
• Bachelor’s degree in Computer Science, Information Technology, Programming & Systems Analysis, or Science (Computer Studies).
• Familiarity with agile methodologies.
• Knowledge of the financial/banking industry is a plus.
• Proficient in Linux, Docker, Kubernetes, and Helm charts.
• Strong experience in shell-scripting and Git, preferably Gitlab.
• Solid experience in Continuous Delivery, ideally with ArgoCD.
• Competency in Monitoring tools, preferably with Grafana.
• Hands-on experience with Python or a similar programming language.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

System Engineer / Technical Support

Our Esteemed and Reputable Client is looking for an System Engineer / Technical Support.

Requirements:

• Proficient in handling IT System, Server and Network Support.

• Good in managing MS Active Directory, Hyper- V, Virtualisation, Cisco Network and Windows.

• Good in handling VM Ware, Network Administration and System Support.

• Proficient in Virtualisation, VM Ware, System, Server and Network management..

• User’s support and handling supporting enquiries.

• Good in system troubleshooting, deployment and implementation.

• Experience in Enterprise Server Configuration, System Design and Troubleshooting.

• Experience in handling Project Activities.

• Min. 2 years IT System, Virtualisation, Server, Windows and Network experience.

• Min. Diploma/ Degree in any related discipline.

• Strong communication and persuasion skills

• Team player with strong organization and people management skills

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)