Our Team at ULTRA TECHNOLOGY as a Personal Assistant!

• Location: Chinatown / Potong Pasir
• Salary: $4,000 - $6,000/month
• Working Hours: Monday – Friday, 10:00 AM – 7:00 PM
• Attractive Benefits & Growth Opportunities

Are you an organized, detail-oriented individual with a passion for providing top-tier support? ULTRA TECHNOLOGY is looking for a Personal Assistant to work closely with our Director and play a key role in ensuring smooth operations in a fast-paced, innovative environment.

This is a fantastic opportunity for someone who thrives in a dynamic role, enjoys multitasking, and is keen to contribute to the success of a growing technology company. You’ll be the go-to person for a variety of administrative tasks, helping to manage the Director’s day-to-day needs while enjoying the benefits of a supportive and engaging workplace.

Key Responsibilities:

• Act as the primary liaison between the Director and both internal and external stakeholders
• Screen and direct phone calls and emails, managing correspondence efficiently
• Coordinate meetings, appointments, and travel arrangements for the Director
• Take minutes and track action items during meetings
• Handle inquiries and requests with professionalism and discretion
• Organize and manage the Director’s calendar to optimize time and productivity
• Order office supplies and maintain office inventory
• Prepare reports, presentations, and documents as needed
• Establish and maintain a comprehensive filing system for important documents

What We're Looking For:

• Proven experience as a Personal Assistant or in a similar administrative role
• Strong proficiency with MS Office (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time-management skills
• Effective communication skills, both written and verbal
• Ability to handle sensitive information with discretion
• Proactive attitude and a problem-solving mindset

What We Offer:

• Attractive Benefits Package
• Career advancement opportunities in a fast-growing company
• Supportive, inclusive, and collaborative work environment
• Central location with easy access to public transport

If you’re looking to take your career to the next level and thrive in a role that offers variety and professional growth, we want to hear from you! Apply today and join a dynamic team at the forefront of technology.

Overview*

The candidate will support innovation and technology projects under ARCHIVE and Healthcare Redesign. He/She will be working on projects applying Artificial Intelligence and Machine Learning (AI/ML) to develop advanced tools for speech therapy. This role involves collaboration with a dynamic team of researchers from NUS School of Computing and clinical experts to design, develop, and evaluate AI-driven models and applications aimed at enhancing speech therapy delivery process.

Job Responsibilities*

You will be responsible for the following:

1. Organize existing relevant speech datasets as well as newly collected speech datasets

2. Write python scripts for data loading, training speech recognition models and inference

3. Develop a web interface for real-time access of the trained model

4. Participate in testing and validation of developed technologies in clinical settings to ensure efficacy and safety

5. Contribute to writing scientific papers, report and grant proposals.

6. Support project team in daily administrative tasks and project management and project management activities.

Requirements*

• Bachelor or Master’s degree in Computer Science or related field
• Proficient in neural networks frameworks such as pytorch
• Preferably experienced in automatic speech recognition topics
• Speech or Audio research experience, with publication submissions for relevant conferences such as ICASSP or Interspeech.
• Good verbal and written communication skills
• Ability to work collaboratively in a multidisciplinary team environment
• Prior exposure to or interest in healthcare and clinical applications is highly desirable

• Mon-Fri 10am – 7pm
• $4000 -$6000
• Location: Chinatown
• Attractive benefits

Job Description:

ULTRA TECHNOLOGY is seeking a dependable individual to fulfill the role of a Personal Assistant, offering personalized secretarial and administrative assistance in an efficient and timely manner. The successful candidate will work closely with a director, undertaking diverse tasks associated with their professional life and communication, maintaining an organized workflow.

Responsibilities:

• Serve as the primary liaison between Director and both internal and external clients
• Screen and redirect phone calls and distribute various forms of correspondence
• Handle requests and inquiries in a suitable manner
• Organize and manage the Director’s calendar, scheduling meetings and appointments
• Arrange travel plans and accommodations
• Take dictation and minutes during meetings
• Procure office supplies from appropriate sources
• Create reports, presentations, and briefs
• Develop and maintain an efficient filling system for office documents

Requirements

• Proven work experience as a Personal Assistant
• Proficiency in MS Office
• Knowledge of office management systems and procedures

• ITE Certificate in Electrical / Electronic Engineering.
• Preferably able to start immediately.
• Experience in repair / maintenance of electronic equipment.
• Able to work on site to keep electrical and electronic equipment running smoothly.

Candidates are to submit resume by email to : [email protected]

Overview*

Reporting to the Group Chief Executive Officer, you will propose and implement the strategies, priorities and standards for managing cluster NUHS. The incumbent will also ensure the adequacy and effectiveness of the cluster NUHS framework and policies.

The research assistant will aid in a study exploring the impacts of virtual reality mindfulness interventions on end-stage kidney disease caregiver well-being. The staff will assist in all research-activities including literature review, ethics application, participant recruitment, data collection/analyses, administrative duties and report/manuscript preparation.

Job Responsibilities*

• research assistant to aid in a study exploring the impacts of virtual reality mindfulness interventions on end-stage kidney disease caregiver well-being. Main duties will include:
• Conducting literature reviews on caregiver burden, psychosocial impacts of caregiving, mindfulness, and virtual reality therapy
• Assisting with preparation of IRB application and completing required ethics training
• Recruiting study participants from kidney disease clinics/support groups
• Collecting survey data on caregiver depression, anxiety, stress pre and post intervention
• Conducting qualitative interviews with participants on usability of VR system
• Authoring/co-authoring academic articles on study findings

Requirements*

• Master and/or Bachelor's dgree in a relevant field (Social science, psychology. biology)
• Minimum 2-4 years of experience in hospital research is a plus.
• Ability to work independently, and communicate effectively in English, both verbally and written.
• Experience of applying for ethical review would be an advantage
• Ability to maintain confidentiality and adhere to ethical research standard.
• Driven and motivated, with potential to achieve research excellence.
• Ability to generate experimental results leading to high impact publications.
• Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job description

The National University Health System Virtual Care Centre (NUHS VCC) is an initiative where trained personnel provides tele-triage to patients and/or their caregivers. VCC will either provide advice and resolve the clinical question or escalate to the VCC clinician where appropriate. To facilitate the development and evaluation of VCC at NUHS a research team has been established. This team is now looking for a research assistant/associate with experience of conducting research projects to join the group. The successful candidate will support research fellow on the evaluation of VCC.

Primary Responsibilities

1. Assist in designing and implementing research-related tasks.
2. Assist in recruiting and coordinating research participants
3. Help with data entry, cleaning, and management
4. Assist in collecting and analysing data from various sources
5. Conduct literature reviews and summarize findings
6. Assist in developing research papers, reports, and presentations
7. Maintain accurate and organized records of research data and findings

Secondary Duties

1. Attend VCC-related meetings
2. Collaborate with the research team to achieve project goals
3. Assume additional responsibilities as assigned by the reporting officer/HOD.

Job Requirements

1. Master and/or Bachelor's degree in a relevant field (e.g. social sciences, psychology, biology)
2. Minimum 2-4 years of experience in hospital research is a plus.
3. Ability to work independently, and communicate effectively in English, both verbally and written.
4. Experience of applying for ethical review would be an advantage
5. Ability to maintain confidentiality and adhere to ethical research standard.
6. Driven and motivated, with potential to achieve research excellence.
7. Ability to generate experimental results leading to high impact publications.
8. Multi-lingual preferable

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

• Mon-Fri 10am – 7pm
• $4000 -$6000
• Location: Chinatown
• Attractive benefits

Job Description:

ULTRA TECHNOLOGY is on the lookout for career driven individuals working towards

financial freedom while pursuing a work life balance. We need someone who is confident

and passionate in their work and is able to assist their clients to reach new heights in their

business growth. If you are excited to take up this challenge and looking forward to achieve

a limitless income ceiling, we are looking for you!

Responsibilities:

• Arrange travel and accommodations for Director
• Manage diary and schedule meetings and appointments
• Answer phone calls and emails and take messages
• Run errands as requested
• Coordinate events and speaking engagements
• Draft correspondence such as emails and letters
• Communicate in office with all levels of staff to ensure coordination
• Reminding the Director of important tasks and deadlines
• Typing, compiling and preparing reports, presentations and correspondenc
• Adhoc duties assigned by Director

Requirements

• Proven work experience as a Personal Assistant
• Knowledge of office management systems and procedures

• Mon-Fri 10am – 7pm
• $3800 -$5500
• Location: Chinatown
• Attractive benefits

Responsibilities:

• Arrange travel and accommodations for Director
• Manage diary and schedule meetings and appointments
• Answer phone calls and emails and take messages
• Run errands as requested
• Coordinate events and speaking engagements
• Draft correspondence such as emails and letters
• Communicate in office with all levels of staff to ensure coordination
• Reminding the Director of important tasks and deadlines
• Typing, compiling and preparing reports, presentations and correspondenc
• Adhoc duties assigned by Director

Requirements

• Proven work experience as a Personal Assistant
• Knowledge of office management systems and procedures

Reporting to the Research Fellow in charge of this project, You will be to assist in literature review, IRB submission, coordinate recruitment, data collection in quantitative and qualitative studies, data entry and analysis. You will liaise with the relevant personnel in hospital / National University Polyclinics to ensure smooth running of recruitment and data collection, under the supervision of Research Fellow and Principal Investigator (PI).

Job Responsibilities*

You will be responsible for the following:

1) Subject Recruitment and follow up

• Be involved in subject recruitment, scheduling and data entry. Screen patients based on study eligibility, and communicate the study aims to potential subjects in layman terms.
• Obtain consent taking, administer study questionnaires and follow-up on study participants.
• Work closely with research team, clinicians, clinic staff and other relevant internal departments to ensure research study needs are met.
• Able to work on tight timelines, set sensible targets and achieve research deliverables.

2) Data collection, analysis and manuscript writing

• Conduct qualitative interviews and data analysis.
• Perform data cleaning and quantitative data analysis.
• Responsible for maintaining strict adherence to research protocols i.e., HBRA.
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.

• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)

Requirements*

• Hold a Master’s or Bachelor’s degree in Science/ Public Health/ Social Science; Preferably with some experience in research
• Able to adapt in a fast-paced environment, with a strong focus to meet research deliverables and targets.
• Strong interpersonal and communication skills. Leadership and accountability to tasks is very desirable.
• Independent and mature. Able to work independently, as well as in a team.
• Meticulous, well-organized and able to multi-task
• Ability to work in an interdisciplinary environment with different groups of stakeholders.
• Bilingual preferred (fluent in Mandarin/Malay/Tamil).
• Willing to travel between the Hospitals and external study sites as part of his / her work.
• Knowledge of Good Clinical Practice (GCP) guidelines and the Human Biomedical Research Act (HBRA)
• Proficiency in PythonExperience with Python libraries (Pandas, NumPy, SciPy, Matplotlib, Seaborn and so on).
  
• Experience with Natural Language Processing (NLP) Libraries ()Expertise in NLTK, spaCy, Gensim, TextBlob, VADER, Stanford NLP, Flair, Hugging Face Transformers.
  
• Knowledge of Machine Learning AlgorithmsUnderstanding of supervised/unsupervised algorithms, experience with Scikit-learn, TensorFlow, PyTorch.
  
• Understanding of Sentiment Analysis Techniques and Text PreprocessingKnowledge of lexicon-based and machine learning-based sentiment analysis approaches.
  Experience with other relevant Python libraries for sentiment analysis, such as Keras, XGBoost, and LightGBM.
  
• Familiarity with Text Mining ToolsExperience with text mining techniques and tools (RapidMiner, KNIME).
  
• Familiarity with Cloud Computing PlatformsExperience with AWS, Google Cloud, or Azure; containerization with Docker.
  

Candidates can demonstrate their expertise through various means such as certifications, past projects, Kaggle competitions, technical blogs, open-source contributions, GitHub repositories, relevant work experience, academic publications, hackathons, and participation in coding communities or forums.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

1. Job Purpose

The Therapy Assistant is to provide assistance to therapists in clinical, administrative and technical duties and to assist in the supervision of healthcare attendants.

2. Duties and Responsibilities

Primary Responsibilities and Duties

• Assist the therapist in setting up / supervising / assisting patients in the performance of therapeutic activities / exercises
• Assist the therapist in setting up treatment areas/ gyms/ clinics in preparation for patient use
• Assist the therapist in setting up modalities/ therapeutic equipment and supervising patients on them.
• Assist in conducting group therapy exercises with supervision of the therapist
• Tidy therapy area and assist with cleaning duties.
• Co-ordinate portering of patients to and from the department for therapy in the area of work, and porter patients if necessary.
• Assist with overseeing of Healthcare Attendant duties/ portering assignment in Rehab area

Secondary Responsibilities and Duties

• Perform inventory checks of equipment / supplies / forms and managing inventory lists
• Perform photocopying, binding, filing and distribution of documents and forms.
• Perform basic data entry and data retrieval using relevant computer programmes.
• Maintain therapeutic equipment and devices
• Assist in orientation and induction of new therapy assistants.
• Handle enquiries, answer phone calls, record and convey messages

3. Job Specification/Requirements

• Minimum GCE ‘N’ level
• Service oriented and patient focused
• Good communication and interpersonal skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

• ITE Certificate in Electrical / Electronic Engineering.
• Preferably able to start immediately.
• Experience in repair / maintenance of electronic equipment.
• Able to work on site to keep electrical and electronic equipment running smoothly.

Candidates are to submit resume by email to : [email protected]

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

1. Job Purpose

A Junior Medical Technologist in Lung Function/Sleep & Gastromotility Lab is responsible for delivery of patients service in the work area in a personalised, specialised and cost-effective way in accordance to established hospital policies, procedures and standard of practices.

A Junior Medical Technologist in Lung Function/ Sleep Lab also provides laboratory support for all clinical cases that require lung function tests and sleep monitoring studies.

Duties and Responsibilities

Primary Duties and Responsibilities (80%)

1. To cooperate with doctors and other healthcare providers to ensure smooth delivery of services to patients.
2. To check and calibrate equipment/ emergency trolley and instruments to ensure that they are in good working condition.
   
3. To perform Lung Function Tests, Sleep Monitoring Studies and Gastromotility tests as requested by doctors according to hospital standards of operation.
   
4. To provide appropriate instructions to patient for follow-up review at specialist clinic.
   
5. To provide patient / family members on information regarding services to be rendered.
   
6. To edit and report the data generated from the studies for doctor to verify.
   
7. To ensure reports are ready for despatch to clinics/wards within stipulated time frame.
   
8. To be responsible for proper filing of patients’ reports for easy retrieval.
   
9. To demonstrate proper and economical usage of consumables and supplies.
   
10. To ensure that stock level on supplies and consumables are adequately maintained and replenished.
    
11. To maintain and demonstrate proper use and care of equipment.
    
12. To maintain a clean and safe work environment.
    
13. To attend to patients’ feedback /enquiry, perform service recovery and provide information when appropriate.

Secondary Responsibilities and Duties (20%)

1. To attend to telephone enquiries / calls and trace results when requested.
   
2. To participate in service quality activities / program.
   
3. To assume additional responsibilities as assigned by Supervisor(s).
   

Job Specification/Requirements

Qualification:

1. Diploma in Medical Science / Bio -Technology
   

Experience:

1. Preferably 1-2 years of related work experience in hospital/clinical setting.
   

Skills:

1. Competent in Microsoft softwares (Excel, Word, Powerpoint)
   
2. Possess good interpersonal and communication skills.
   
3. Able to step-up and provide coverage for lab partner during shortage of manpower.
   
4. Able to demonstrate efforts to problem-solve business-as-usual (BAU) issues
   

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

To deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer/patients, with the key aim of providing excellence

Patient care and satisfaction.

• Ensure Procedural Area Readiness
• Adhere to Procedural Areas Readiness in terms of common administrative and operational areas e.g. Ensure Procedure area space is clean, overall décor, brochures, materials and posters are updated, administrative equipment, lights, air-con and telephone are functional in clinic public spaces are down
• Assist with smooth patient journey including registration, discharge, appointment bookings, cashiering and enquiries. E.g. Ensure accurate and timely registration at the counter
• Ensure patient’s Insurance providers are maintained and bills are accurate.
• Follow-up with pre/post scope/operation administrative duties. E.g. Ensure patient receives accurate and timely pre/post-procedure information E.g. book/reschedule procedures and appointments, follow-up on no-show according to doctor’s instructions and TCU information are provided accurately.
• Attend to appointment requests, emails and phone enquiries.
• To provide financial counselling to patient on the fees for consult, investigations, procedures and medication where applicable.
• To provide value added service as developed eg. Phlebotomy, Therapy Aid, Basic ADL assistance
• To lead / train junior staff in value-added services
• Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.

Qualification Required and Area of Discipline

• Candidate must possess at least “A” Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.
• When required, candidates should be comfortable with shift work.

Research Assistant (RA)

A Research Assistant (RA) for initiating and managing chronic disease database.

Job Responsibilities

You will be responsible for the following:

1. Initiating and managing chronic disease database
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

· Data entry, data management, and data analysis

· Supervision of student researchers and interns

· Quantitative and qualitative data analysis

· Manuscript writing and submission

· Other research-related tasks (e.g. literature review, grant and ethics applications)

Expected results:

· Able to initiate and manage research cohort well, including managing ethics approval, audit, research collaboration agreements, and grant claims procedures

· Screen and recruit eligible patients meeting recruitment targets per week for each cohort

· Manage data entry and data analysis in a reliable and expedient manner

· Able to support grant writing and manuscript writing for submission to journals

Requirements

· Min degree related Science

· Good interpersonal skills

· Self-motivated, independent learner and detail-oriented

· Expertise in data analysis (including using R or python)

· Good writing (scientific writing) skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Research Assistant (RA)

A Research Assistant (RA) for initiating and managing chronic disease database.

Job Responsibilities

You will be responsible for the following:

1. Initiating and managing chronic disease database
2. To approach patients to invite them to participate in ethics approved clinical research studies, if required.
3. Write and review research papers, present research outcomes and develop collaborations.
4. Contribute to project management and provide guidance to more junior researchers.
5. Perform other related duties incidental to the work described herein.

· Data entry, data management, and data analysis

· Supervision of student researchers and interns

· Quantitative and qualitative data analysis

· Manuscript writing and submission

· Other research-related tasks (e.g. literature review, grant and ethics applications)

Expected results:

· Able to initiate and manage research cohort well, including managing ethics approval, audit, research collaboration agreements, and grant claims procedures

· Screen and recruit eligible patients meeting recruitment targets per week for each cohort

· Manage data entry and data analysis in a reliable and expedient manner

· Able to support grant writing and manuscript writing for submission to journals

Requirements

· Min degree related Science

· Good interpersonal skills

· Self-motivated, independent learner and detail-oriented

· Expertise in data analysis (including using R or python)

· Good writing (scientific writing) skills

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

The Architectural Assistant supports the Principal Architect and the team with the execution of the pre-design and design work by assisting with the analysis of data. They use digital tools and platforms as well as data from computational models to assist with the pre-design and design phases. They also assist with the documentation phases by gathering the relevant information. Besides being technologically savvy, they are analytical and detail oriented. They are able to work under pressure to meet tight deadlines. They are adept at problem-solving, can work both independently or as part of a team and are usually based in the office.

The successful candidate will

1. Manage feasibility and design phase

• Analyse data obtained from site analyses

• Assist in the development of computational designs using digital tools and platforms

• Identify appropriate materials for application to projects

• Maintain design databases and documentation

2. Oversee documentation and tendering

• Administer standard forms of contracts

• Gather necessary information for work approvals based on regulatory and legislative prerequisites

• Conduct procurement exercises

• Analyse performance of buildings against computational designs

3. Drive continuous improvement initiatives

• Gather information on continuous improvement opportunities for architectural services

• Support the use of the latest built environment trends and technologies

• Adopt environmental sustainability and green building methods, where possible

Overview
The job-holder assesses, implements and evaluates infection control practices by nursing staff. The job-holder is responsible for staff education and competency in infection control.

Job Responsibilities
Primary Responsibilities:
- Assesses, plans, implements and evaluates infection control practices of nursing staff, doctors and all healthcare workers in AH
- Conducts teaching for nursing, paramedical and medical staffs and students in infection control practices and guidelines
- Coordinates and collaborates with other healthcare team members and service providers on infection control practices and guidelines
- Participates and assist with audits on infection control practices
- Reviews and develops infection control policies and procedures in consultation with nurse managers, doctors and Infection Prevention Committee
- Compiles information on epidemiological organism and nosocomial infection data and assist with the initiation of actions where necessary
- Carries out investigations, conducts follow-ups during major outbreaks in the unit and / or hospital
- Plans, implements and evaluates in service talks and training courses / activities based on infection control policies
- Ensures patient care delivery follows established standards of care and infection control policies
- Applies understanding of prevention of medico-legal issues in relation to patient care
- Assist to prepare reports on infections and other related statistics required by AH, Medical Affairs (Quality Assurance) and / or MOH, and other departments upon requests
Secondary Responsibilities:
- Acts as a resource person t- nursing, medical, paramedics and administrative staff on issues relating to outbreaks and infection control issues. Reports to relevant hospital / medical administrators when required
- Updates and maintains relevant infection control statistics
- Participates / leads in quality improvement / research projects
- Participates / leads in unit-based infection control team
- Follows up with accidental sharps / mucus membrane exposures to blood and body fluids
- Informs and notifies wards and relevant staff / or government authority of patients with communicable disease
- Assists in arranging prompt isolation of infected patients in co-operation with nursing managers / nursing staff
- Participates / conducts orientation programs for nursing staff and students
- Assumes additional responsibilities or tasks as assigned by the Nurse Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
- Registered Nurse with at least 7 years of post-registration clinical experience, of which 2 years must be as Senior Staff Nurse I
- Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognized training institution as approved by Singapore Nursing Board, and certification / prior working experience for a year in infection control.
- Technically skilled, competent and able to work independently
- Good interpersonal and communication skills
- Computer literacy skills –MS Word, MS Excel and PowerPoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Overview*

The Care Manager supports and works within Alexandra Hospital, and collaborates with patient’s care team, community service providers, government agencies, and multi-disciplinary hospital and healthcare teams to provide coordination and continuity of patient care across the healthcare continuum; to support patients and their family members in navigating their healthcare journey with Alexandra Hospital within the Queenstown community.

Job Responsibilities*

You will be responsible for the following:

• Attending to medical queries received via a 24/7 integrated telephone hotline that forms a network for triaging patients, and provides an avenue to caregivers and community partners to connect with Alexandra Hospital for information relating to the health and well-being of patients and clients within Queenstown community.
• Ensures that the medical query is escalated to the appropriate medical provider and follows up with proper case closure
• Performs triaging for transitional care referrals and right sites care to other external providers when necessary
• Triage and assess patient's medical-nursing, psycho-social, functional status and daily activity needs; as well as their existing support system availability upon enrolment into programme.
• Provide guidance and assistance to Care Manager Associates in escalation of complex medical calls or referrals triaging when needed.
• Implement appropriate care coordination and transitional case management; and evaluate the outcomes accordingly.
• Synthesize assessment information to prioritize care needs and develop care plan and goals together with patient and/ or family/caregiver; with discussion with patient’s care team as well as community partners involved( if any).
• Work in partnership with patients and families/caregivers on the various ranges of services and available options in the patient’s community. Coordinate and follow up referrals outcome accordingly and in a timely manner.
• Adopt a multi-disciplinary approach with focus on coordination support. Make connections with transitional partners to facilitate support and assistance for individual to address social and health issue
• Conduct follow-up via phone calls and/ or home visits to ensure smooth coping of patients and caregivers.
• Promote and guide positive changes in patient’s lifestyle in the community.
• Monitor patient’s general medical condition during home visit and report to patient’s Principal Physician or primary care provider and/or community partner where necessary.
• Educate and promote advanced care planning, assist patients and their families/caregivers in planning for and improving end of life care, ensuring that choices are reflected in personalized care plans.
• Document assessments, plans, and outcomes promptly and accurately in the relevant system.
• Maintain high level contact with step-down facilities.
• Advocate for patients and their families/caregivers; and form strong relationships with community partners in order to work in the patient’s best interests.
• Participate in activities that contribute towards the improvement of patient care, including professional development sessions to develop relevant areas of knowledge, skills and attitudes.
• Participate in projects and/or community events organized by Alexandra Hospital or partners within Queenstown community.
• Any other duties as assigned by Reporting Officer.

Requirements*

• Degree or equivalent professional qualifications in Nursing, Social Work or Allied Health profession.
• 3 – 5 years of experience in healthcare settings is preferred.
• Knowledge in geriatric and community care will be an advantage.
• Ability to perform 24/7 shift work is required for this role.
• Strong team-player, with natural ability to interact with healthcare staff and community partners of all levels.
• Organised, analytical, able to fit different pieces of the puzzle together.
• Pleasant disposition, approachable, with strong interpersonal and relational skills.
• Good verbal and written communication skills. Ability to use local languages and dialects will be an advantage, especially coupled with experience interacting with and managing patients and caregivers.
• Independent worker, with strong initiative.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving. Enjoys continuous improvements and embrace changes to actualize new initiatives.
• Equipped with basic computer skills in MS Words, Excel and PowerPoint.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Company background:

Focus Computer Pte Ltd has been operating since 1989, and is an established leader in the IT hardware and software fulfilment space in Singapore. We have provided a stable environment for our employees since our inception and we believe in taking care of our employees through thick and thin. We have established Focus Digitech Pte Ltd in order to meet the growing demands for digital transformation by our customers. Your entry point into the company does not limit the potential you have to rise within the company to other roles as your aspirations and attitudes may propel you towards. We believe that paper qualifications can only tell us so much, and we believe in hiring people with the right skills and not just certifications (although we will accord due credit if you have them). So, come on and discover your full potential with us as we take Focus Digitech to the next level of leadership in digital technologies!

About the Role

As a Junior SIEM Engineer, you will play a crucial role in the development and tuning of our SIEM-based product. You will work closely with our team of experienced engineers, cybersecurity experts, and data scientists to enhance the efficiency, accuracy, and reliability of our security monitoring and threat detection capabilities. This is an excellent opportunity to gain hands-on experience in the cybersecurity, artificial intelligence & machine learning industry, and contribute to the protection of our clients' digital assets.

You will have the opportunity to influence customers to re-engage the company for additional projects or change requests and will be financially compensated for such.

Role and Responsibilities

The candidate is expected to perform the following duties:

· Assist in the design, development, deployment and implementation of SIEM-based features and functionalities for our security platform solution.

· Collaborate with senior engineers, data scientists and Universities partners to configure and optimise SIEM rules, alerts, and correlation rules to improve threat detection accuracy.

· Participate in the analysis and investigation of security events, providing timely incident response and remediation support.

· Support the research and development of new defensive techniques against the latest cybersecurity attacks.

· Contribute to the development and maintenance of SIEM documentation, including standard operating procedures and best practices.

· Monitor and analyse security logs, network traffic, and system events to identify potential security breaches or vulnerabilities.

· Stay updated with the latest trends and technologies in cybersecurity, AI, and ML to propose innovative solutions for continuous product improvement.

Experience and Personality Ideals

· 3+ years of experience in IT project management experience.

· Familiar with Office productivity tools for Scope of Work document writing, tender submissions and customer presentations.

· Have a passion for customers to be successful.

· Excellent customer problem management and problem-solving skills.

· Strong communication skills and the ability to establish and maintain strong customer relationships through effective interpersonal skills.

· Results oriented, great in collaboration and a self-starter who is highly motivated to support others to succeed

· Good objection handling and negotiating ability.

· Able to multi-task and manage multiple streams of work and opportunities simultaneously.

· Resourceful and able to manage own workload with minimal supervision.

Qualifications and Education Requirements

· Diploma / degree in Cyber Security, Computer Science, Information Security, or a related field from a recognized institution.

· Strong interest and knowledge in cybersecurity principles, methodologies, and technologies.

· Familiarity with SIEM concepts and tools (e.g., Splunk, Elastic Stack (Elastic / Elasticsearch / ELK), QRadar, Wazuh) is a bonus.

· Knowledge of vulnerability assessment and penetration testing, with certifications is a bonus.

· Basic understanding of networking protocols, systems administration, and cloud computing (e.g., AWS, Azure, GCP).

· Proficiency in one or more programming languages, such as Python, Java, or C++.

· Excellent analytical and problem-solving skills, with the ability to analyse and interpret security-related data.

· Good communication and collaboration skills to work effectively within a team environment.

· Eagerness to learn and adapt to new technologies and industry trends.

· Fresh graduates are welcomed to apply

Benefits

· Competitive salary and benefits package.

· Opportunity to work in a dynamic and fast-growing cybersecurity firm.

· Exposure to cutting-edge technologies, AI, and ML in the field of cybersecurity.

· Ongoing training and professional development opportunities.

Collaborative and inclusive work environment.

· Chance to make a significant impact on the security posture of SMEs.

Responsibilities:

• Handle incoming and outgoing of computer spare parts daily which include updating of information to system and sorting of parts.
• Perform general logistics activities such as managing inventory control, including receiving, inspecting, and storing goods
• Check condition of part and add warranty sticker.
• Inspection of return parts, photo taking and Bookkeeping and maintaining the photos for future reference.
• Seek approval for Customer Induce Damaged parts.
• In charge of Parts Aging, ensuring parts are returned by engineer timely.
• Liaise with logistic partner for parts return collection.
• Monitor buffer parts request from admin/engineer team.
• Tracking of loaner units.
• Participate in stock take exercise from time to time.
• Prepare weekly reports.

Requirement:

• Min NITEC
• Computer literate with familiarity with MS Office (MS Excel, MS Outlook, etc)
• Able to develop and implement warehouse policies and procedures to optimise operational efficiency
• Be well organised and comfortable with deadline