Total 375 technical support job vacancies in Manufacturing / Production category in Singapore

Key Responsibilities

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data centre operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Key Requirements:

Must have: -

• Bachelor’s degree of Computer Science or Engineering

• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.

• Good and assertive communicator in speaking & writing.

• Good analytic and problem-solving skills

• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.

• Experience in L2 or L3 production support

Good to have:

• Understanding of ITIL, SDLC

• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.

• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Essential technical skill: -

• Familiar with OS/400 system

Familiar with RPG, COBOL language

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Role: Production Support (L2)

Job Requisition Number: INGSFB001

Job Level: 3 – 5 years of relevant experience (L2)

Location: Singapore

Job Objectives:

To work with production support led to provide level 2 support of Core Banking applications

Key Responsibilities

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data centre operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Key Requirements:

Must have: -

• Bachelor’s degree of Computer Science or Engineering

• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.

• Good and assertive communicator in speaking & writing.

• Good analytic and problem-solving skills

• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.

• Experience in L2 or L3 production support

Good to have:

• Understanding of ITIL, SDLC

• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.

• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Essential technical skill: -

• Familiar with OS/400 system

• Familiar with RPG, COBOL language

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Responsibilities

Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management

ü Investigate production issues, respond based on production defect severity SLAs

ü Manage and respond to users on timely manner.

ü Log incident ticket for production issues and user queries

ü Follow up on defect and incident closure and meet incident closure KPI

ü Make sure system availability as per respective agreed SLA

ü Ensure daily end of day execution for supported applications complete successfully

ü Perform annual Disaster Recovery (DR) exercise for supported applications

ü Provide support to System Engineers on server level patches / upgrade as and when applicable

ü Ensure application incident & task documentation is properly updated for each production release

ü Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

ü Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using java snippets or Unix shell or DB scripts etc

Requirements

· Minimum 5 years of experience working in Banking IT industry support.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Strong & assertive communicator in speaking & writing.

· Good to have experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Understanding of ITIL methodology will be an added advantage.

Essential Technical Skill :-

• Hands-On experience in writing / debugging scripts, code, database queries
• Knowledge of SQL and relational databases – traditional RDMS, such as SQL
• Strong understanding of Unix, Linux and Windows
• Knowledge on Tetherfi Products will be added advantage.
• Implementation experience in Avaya Contact Center Products and services.
• Strong experience in monitoring, call tracking, replaying capabilities
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Excellent problem solving skills in a distributed, multi technology ecosystem
• Interfaces and Messaging systems

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Role: Production Support Level 2 Analyst

Job Requisition Number: JR43523

Job Level: At least 5 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Application support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.

Key Responsibilities

• Provide Level 2 support on user query/requirement and production issue raised - Event / Incident and problem management

ü Investigate production issues, respond based on production defect severity SLAs

ü Manage and respond to users on timely manner.

ü Log incident ticket for production issues and user queries

ü Follow up on defect and incident closure and meet incident closure KPI

ü Make sure system availability as per respective agreed SLA

ü Ensure daily end of day execution for supported applications complete successfully

ü Perform annual Disaster Recovery (DR) exercise for supported applications

ü Provide support to System Engineers on server level patches / upgrade as and when applicable

ü Ensure application incident & task documentation is properly updated for each production release

ü Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail

ü Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using java snippets or Unix shell or DB scripts etc

Key Requirements (Must Have)

· Minimum 5 years of experience working in Banking IT industry support.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Strong & assertive communicator in speaking & writing.

· Good to have experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Understanding of ITIL methodology will be an added advantage.

Essential Technical Skill :-

• Hands-On experience in writing / debugging scripts, code, database queries
• Knowledge of SQL and relational databases – traditional RDMS, such as SQL
• Strong understanding of Unix, Linux and Windows
• Knowledge on Tetherfi Products will be added advantage.
• Implementation experience in Avaya Contact Center Products and services.
• Strong experience in monitoring, call tracking, replaying capabilities
• Software Engineering & Change Management
• Solid understanding of resiliency and redundancy designs
• Excellent problem-solving skills in a distributed, multi technology ecosystem
• Interfaces and Messaging systems

Personal Skill :-

• Ability to work in a team environment
• Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority
• Excellent communication and interpersonal skills with the ability to communicate well at all levels
• Strong problem solving skills while being process orientated
• Self-motivating and delivery focused individual
• Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues
• Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We're seeking a future team member for the role of VP, Production Services Infrastructure Support to join our APAC Engineering Networks team. This role is located in Singapore – HYBRID.

To be successful in this role, we’re seeking the following:

• Cisco ACI Design, Implementation and manage:

Design, plan, and implement Cisco ACI solutions based on business requirements.

Configure and deploy ACI fabrics, policies, and application profiles.

Network Troubleshooting and Support: Provide advanced-level support for network-related issues, including ACI-related incidents.

• Cisco SDWAN Design, Implementation and manage:

Design, plan, and implement Cisco SDWAN solutions based on business requirements.

Configure and deploy SDWAN vManage/ vSmart, vBond and relevant policies.

• Communicating and collaborating with key global technology teams, ensuring that best practices and standards are agreed at a global level and deployed regionally for all compute initiatives.
• Provide knowledge transfer and technical training to other team members to elevate and improve their technical knowledge and application of skills across a range of relevant services.
• Provide coverage for a standard weekday shift from 9:00 am to 5:30 pm, with additional overtime and weekend work as necessary.
• Excellent communication, relationship management and logical reasoning skills.
• Adapts well to change, self-motivated, inquisitive, and collaborative plus a good problem solver.

Desirable:

• Cisco ACI
• Cisco SDWAN
• Palo Alto Firewall

• 6000 – $7000,
• Office Hours 5 Days

Primary responsibilities include:

• Work hand-in-hand with the shift teams to ensure adherence to the production plan, resolve issues, as required

• Be considered to have more than one area of manufacturing expertise, for example, Upstream processing/Downstream processing/ Equipment Preparation/ Buffer Preparation and/or knowledge in key systems like EBM/XFP/CIP/SIP knowledge

• Act as subject matter expert during audits, explaining and walking through specific process operations or investigations, as applicable

• Carry out deviations investigations in the GEMS system, including product impact assessments and implement CAPAs

• Be a change control owner in the CCMS system, if applicable

• Maintain recipe configuration management documentation, if applicable

• Carry out material support activities including liaising with MLCM or vendors to address material issues, if applicable

• Develop and implement CAPAs arising from audits

• Informing management of events impacting production schedule

• Propose and review document revisions

• Carry out work in a safe manner, notifying management of safety issues and risks

How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820

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Role: L3 Production Support

Job Requisition Number: JRINGSMDS

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Below are the service provisions and responsibilities of the Personnel(s) as may be directed by the Customer from time to time.

• To be involved in Banking application's production level L3 support including WMS application.
• Responsible for liaising with the production support team for incidents reported, provide investigation and coordination with vendor, tester, user and L1/L2 team to identify root cause and fix/improvement.
• Manage and review testing scope with testing team. Support testing of fixes and implementation to production.
• Manage and review vendor fixes and support PI
• Investigate Ctrl-M batch job failures and provide workarounds upon failure
• Proactively monitor production PBI for closure.
• The role will require this activity to be performed on an end to end basis, across functional domains and technologies experience to handle BAU L3.
• Support includes middleware patching , OS Patching and certificate renewal support.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

About the Client

Our client is one of the reputed MNC firms in Singapore

Responsibilities

• Provide Level 2 Support for Treasury and Market’s eFX Application
• Responsible for stability of production environments ensuring application and all interfaces have maximum availability.
• Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix
• Responsible for handling Change Management, raising Change Request and scheduling for the implementation of fixes and enhancements.
• Act as a facilitator and coordinate between various teams like Infrastructure, Level 1, Application vendor to resolve complex issues and outages
• Track incidents and provide regular updates to users on request status and progress
• Perform Root Cause Analysis and Regular Reporting to identify areas for review for improvement

Skills/Requirement

Must have Skills:

· Bachelor’s degree

• Write Unix scripts and suggest automation to improve efficiency/effectiveness of support team
• Work with ECNs and Liquidity Providers.
• Work on Oracle, MariaDB, KAFKA, OpenShift, MQ, CD, Jenkins, Bitbucket
• Work with Network and Firewall team.
• Work on FIX Protocol related set ups.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd

EA License No. 01C4394
EA Registration No. R1547247 (Jyothi Chandrakanth Kamath)

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Production Support Engineer is responsible for ensuring the ongoing stability, performance, and security of our production systems. This role involves monitoring system health, troubleshooting issues, applying updates, and providing technical support to end-users.

Responsibilities

• System Monitoring: Proactively monitor system performance, resource utilization, and error logs to identify potential issues.
• Incident Management: Respond to and resolve incidents in a timely manner, following established procedures and escalation paths.
• Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network components.
• Patch Management: Apply security patches, bug fixes, and feature updates to maintain system integrity and compliance.
• Capacity Planning: Assess system capacity and resource requirements to ensure optimal performance and avoid bottlenecks.
• Performance Optimization: Identify and address performance issues, optimizing system configurations and tuning parameters as needed.
• Documentation: Maintain up-to-date documentation on system configurations, procedures, and troubleshooting steps.
• Knowledge Base: Contribute to and maintain a knowledge base for troubleshooting and reference.
• Collaboration: Work closely with development, testing, and other teams to identify and resolve issues.

QualificationsProduction Support Engineer is responsible for ensuring the ongoing stability, performance, and security of our production systems. This role involves monitoring system health, troubleshooting issues, applying updates, and providing technical support to end-users.

Responsibilities

• System Monitoring: Proactively monitor system performance, resource utilization, and error logs to identify potential issues.
• Incident Management: Respond to and resolve incidents in a timely manner, following established procedures and escalation paths.
• Troubleshooting: Diagnose and resolve technical issues related to hardware, software, and network components.
• Patch Management: Apply security patches, bug fixes, and feature updates to maintain system integrity and compliance.
• Capacity Planning: Assess system capacity and resource requirements to ensure optimal performance and avoid bottlenecks.
• Performance Optimization: Identify and address performance issues, optimizing system configurations and tuning parameters as needed.
• Collaboration: Work closely with vendors/industry partners to identify and resolve issues.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in production support or systems management.
• Strong understanding of operating systems (e.g., Linux, Windows).
• Knowledge of scripting languages (e.g., Python, Bash).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) is a plus.
• Familiarity with IM8 or equivalent ICT policies is advantageous.
• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in production support or systems management.
• Strong understanding of operating systems (e.g., Linux, Windows).
• Knowledge of scripting languages (e.g., Python, Bash).
• Experience with cloud platforms (e.g., AWS, GCP, Azure) is a plus.
• Familiarity with IM8 or equivalent ICT policies is advantageous.

Our client is a global leading cloud infrastructure provider that leverages innovative technology

Duration: 6 months (Renewable. Convertible to perm)
Location: East
Working days; 5 days Monday to Friday
Working hours: 11pm to 7am
Salary: $110 per day, $17 per shift

Roles and Responsibilities:

• Provide support on daily production activities in warehouse environment
• Assembly of components
• Perform cycle count and housekeeping
• Inspecting finished products for quality assurance
• Any ad-hoc duties as assigned

Job Requirements:

• Min 1 years of relevant experience
• At least Primary / Secondary education
• Good working attitude and willingness to learn
• Able to perform overtime as and when required

We regret to inform you that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

About Grasshopper

Grasshopper is a prominent technology provider headquartered in Singapore. We uphold core values of honesty, integrity, and teamwork, guiding our future success. Our cutting-edge, in-house technology places us at the forefront of electronic trading advancements.

As a key member of the Production Support Team, you'll:

• Provide operational support for both the trading and tech teams
• Investigate infrastructure/application issues on a live production system
• Monitor applications and infrastructure alerts, reacting quickly
• Ability to troubleshoot and escalate application issues
• Build/deploy tools to improve our automation and monitor stack
• Take ownership and respond to open support tickets
• Prepare/update new or current technical documentation and troubleshooting guides
• Respond to queries and issues raised by users

We'd love for you to have:

• 1 to 3 years of strong experience with Linux (Bash)
• Python/Shell scripting
• Experience dealing with a global infrastructure setup with over 200 servers
• Experience developing automation scripts to improve procedures
• Self driven and motivated with a thirst for learning

It will be highly useful if you have prior experience in the following technologies:

• Knowledge of configuration management tools like Puppet/Ansible
• Familiar with monitoring tools like Nagios/Icinga
• Knowledge of database, influxDB, mysql
• Good knowledge of CentOS/RHEL/Fedora
• Good knowledge of Networking
• Good knowledge of CI tools like Jenkins, Gitlab CI, Terraform.
• Familiar with public cloud providers like Google cloud, AWS
• Familiar with confluence, JIRA
• Knowledge of exchange trading protocol ITCH/OUCH/FIX
• Good knowledge of exchange connectivity and onboarding process
• Hands-on experience on setting up workstation with multiple screens
• Active Directory knowledge would be a plus

What we offer:

• 21 days annual leave
• An opportunity to learn from experienced professionals, fostering mentorship opportunities and personal growth
• Comprehensive Insurance Package with extended coverage for dependents
• Well stocked pantry
• Annual Dental & Wellness budget
• Gym membership
• Employee bonus referrals

What you can expect working at Grasshopper:

At Grasshopper, you will be working in a diverse and dynamic environment. With more than 16 nationalities working in an open office, communication is essential to performance. We give employees a high level of autonomy and encourage them to get creative, take risks, make mistakes and learn from them. The sprint is on!

Grasshopper is an equal opportunity employee.

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

1 year contract through employment agency payroll

This role involves supporting the Development team, ensuring app runs smoothly, conduct health checks, recovery and other related tasks

Requirement:

• Singaporean
• Must have Intermediate knowledge and good hands on experiences using SQL
• Min. basic experiences in Linux/Unix
• Must be able to commit to working shift hours, even on night shift, weekends and public holidays
• Need to pass Hackerrank assessment and demonstrate proficiency in SQL and Linux during the technical interview
• Degree in IT or Computer Science
• At least 1 year working experience in IT
• Need to have eagerness to learn and perform with commitment
• Willing to serve 2 months notice if join to work in this project

Work Location: Changi Business Park
Monthly salary inclusive of allowance: $3300 to $4200 (company does not offer bonus)

Below is the Shift Timing (Working 5 days a week, involves rotating shift and support including night shift, weekends and public holidays)

• Morning shift: 6am to 3pm
• General shift: 9am to 6pm
• Afternoon shift: 2pm to 11pm
• Night shift: 10pm to 7am

Transport is claimable - before 7am (for morning shift 6am to 3pm), after 11pm (afternoon shift 2pm to 11pm)

Junior L2 Production Support (Java-base)

• Experience in Unix commands, SQL queries
• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup, C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Technical Sales Engineer/ Product Sales Engineer

Location: Bukit Batok

Working Days: 5 Days

Working hours : 9am - 6pm

Salary : SGD2,200-3,500 (not inclusive of transport allowance, bonus/commission)

Job Responsibilities:

• Develop a thorough understanding of our complete range of product
• Responsible for preparing quotations, proposal according to customers' requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analyzing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products.
• Industry: Electrical & Electronics

Requirement:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/
• Passion for automation, with creative and adaptive approaches

Skills

• PLC programmable logic controller programming, touch panel, Control And Automation

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Mandatory Skills

Requirement:

Minimum 5 years of Production Support experience

Minimum Java development skills will be added advantage.

Key responsibilities

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1 support to ensure a seamless escalation process for complex issues.
• Collaborate with development teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

Mandatory Skills

Requirement:

Minimum 5 years of Production Support experience

Minimum Java development skills will be added advantage.

Key responsibilities

• Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
• Monitor system performance, detect anomalies, and ensure uptime and availability of services.
• Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
• Work closely with L1 support to ensure a seamless escalation process for complex issues.
• Collaborate with development teams to identify and resolve recurring issues or system bugs.
• Perform root cause analysis and provide recommendations for system improvements.
• Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business

Requirements:

• Experience in Production or Application Support
• Have used Java, SQL (MySQL or MS SQL), Shell Scripting, Linux
• Ability to perform impact analysis in a structured manner.
• Experience in application implementation projects in financial institutions would be advantageous.

Kindly indicate Production Support - 105 on the subject

Interested applicant may send their CV in MS Word format to [email protected] with subject title: Production Support - 105

(Reg. Nos. R1104128)

IT Consultancy & Services Pte Ltd

EA License No.: 92C5311

For more information about ITC, please visit us @ www.itcspl.com

A leading multinational investment bank is looking for a production support and they are urgently hiring! Here are the details

What you will be doing

• Performance Management.
• Working with technical teams to understand new product features and enhancements
• Providing support for Audits
• Stakeholder management
• Identify and resolve production incidents
• Determine rootcause
• Management of incidents through existing ticketing system
  

The ideal candidate will possess

• Minimum 5 years of experience in application/production support within Corporate/Investment Banking
• L2 support experience
• Extensive experience in Mainframe
• Excellent communication and stakeholder management skills
  

If you feel you are good for the role, do click apply now or submit your CV to [email protected]
Do also feel free to refer any contacts that are looking out with every successful referral being entitled to a voucher. Lets connect!

Registration ID No. R1873584 EA License number : 07C3924 Company Registration No. 200609504D

Responsibilities:

• Work closely with shift teams to follow the production plan and resolve any issues.
• Be skilled in multiple areas of manufacturing, such as upstream/downstream processing, equipment, buffer preparation, or key systems like EBM, XFP, CIP, or SIP.
• Act as an expert during audits, explaining processes or investigations.
• Handle deviation investigations in the GEMS system, assess product impacts, and implement CAPAs (Corrective and Preventive Actions).
• Manage change control processes in the CCMS system when needed.
• Maintain recipe management documentation if required.
• Address material issues by coordinating with MLCM or vendors.
• Develop and implement CAPAs from audit findings.
• Keep management updated on any events that may affect production.
• Suggest and review document revisions.
• Ensure a safe work environment and report safety concerns.
• Assist with audit preparation and review documents related to adverse events or annual product reviews.
• Lead the implementation of new processes, commissioning, and validation of new projects.
• Conduct investigations and lead continuous improvement initiatives.
• Oversee product changeover activities.
• Monitor processing parameters for trends and improvement opportunities.
• Coordinate department training when needed.
• Provide technical training and develop training materials as needed.
• Mentor and coach team members.
• Create and maintain personal development plans.
• Participate in site or global initiatives.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Requirement

• At least 1 year of relevant experience in Application Support
• Skills in Java/Unix/SQL
• Experience in application support role or Developers willing to learn with good knowledge of Java, Unix, SQL

Responsibilities

• To handle MQ setup , Job scheduling
• To do Application Support/Production Support
• To handle customers, to handle Troubleshooting Support
• Ownership oriented and ability to meet SLA

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

• Strong understanding of Cobol programming language and its syntax
• Experience working in a mainframe environment, including knowledge of JCL, TSO, and ISPF
• Familiarity with mainframe operating systems (e.g., z/OS) and hardware components
• Experience with debugging tools and techniques for Cobol applications
• Excellent problem-solving and analytical skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skill

Mandatory Skill:

The engineer should have a combination of Shell / Python or Powershell / Python or Python alone or Shell/PowerShell

Proficient in Shell scripting, PowerShell, Python. Solid understanding of Linux and Windows commands, with the ability to apply them effectively in automation scripts.

Good to have:

Windows / Linux / Unix administrations skills

Basic knowlwdge on Puppet Configuration Manager

Job Description

Automation Shell scripting along with Python

1. Experienced in scripting languages like Shell scripting, Python
2. Experience in development and customizing dashboards in observability tools like Grafana.
3. Knowledge of automation tools like Puppet
4. Knowledge of Linux and Windows OS
5. Knowledge of VM/VPC and recovery procedures
6. Knowledge of Cloud platforms like OpenShift, Pivotal Cloud Foundry, AWS and recovery procedures
7. Knowledge of SQL and RDBMS (Oracle, MariaDB, MySQL, PostgreSQL etc)
8. Able to provide documentation on SOP for recovery & health check as per the delivered automation.
9. Knowledge of Cloud platforms like OpenShift, Pivotal Cloud Foundry, AWS and recovery procedures
10. Knowledge of Release management and CI/CD

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Requirement:

· Minimum 5 years of Production Support experience

· Minimum Java development skills will be added advantage.

Key responsibilities

· Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.

· Monitor system performance, detect anomalies, and ensure uptime and availability of services.

· Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.

· Work closely with L1 support to ensure a seamless escalation process for complex issues.

· Collaborate with development teams to identify and resolve recurring issues or system bugs.

· Perform root cause analysis and provide recommendations for system improvements.

· Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Mandatory Skill:

1. The engineer should have a combination of Shell / Python or Powershell / Python or Python alone or Shell/PowerShell
2. Proficient in Shell scripting, PowerShell, Python,
3. Solid understanding of Linux and Windows commands, with the ability to apply them effectively in automation scripts.

Good to have:

1. Windows / Linux / Unix administrations skills
2. Basic knowlwdge on Puppet Configuration Manager

Job Description

Automation Shell scripting along with Python

1. Experienced in scripting languages like Shell scripting, Python
2. Experience in development and customizing dashboards in observability tools like Grafana.
3. Knowledge of automation tools like Puppet
4. Knowledge of Linux and Windows OS
5. Knowledge of VM/VPC and recovery procedures
6. Knowledge of Cloud platforms like OpenShift, Pivotal Cloud Foundry, AWS and recovery procedures
7. Knowledge of SQL and RDBMS (Oracle, MariaDB, MySQL, PostgreSQL etc)
8. Able to provide documentation on SOP for recovery & health check as per the delivered automation.
9. Knowledge of Cloud platforms like OpenShift, Pivotal Cloud Foundry, AWS and recovery procedures
10. Knowledge of Release management and CI/CD