Total 23,368 customer experience manager job vacancies in Others category in Singapore

Job Description

• Lead the bartender team in smooth operation of bar.
• Ensure bar operations standards are adhered to.
• Ensure the highest quality of beverages served.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Assisting the Restaurant Manager in implementing and developing of training programs.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

We are looking for salon manager! You will be responsible for

• Responding to client inquiries in a professional manner and with positive attitude
• Attending customers for hair services such as hair dye, perm and cut services
• Managing the daily operations including appointment making and serving customer
• Understanding customer feedback/concerns to resolve professionally
• Ensuring that communication among the team is smooth
• Ensuring that the premise is tidy and clean
• Monitoring and managing stock
• Keeping records of cash inflows and outflows
• Other ad hoc jobs

Requirements

• At least 8 years of experience in customer-service/hair-related field
• High degree of professionalism in customer service
• Prior experience in the hair salon required
• Computer literate
• Fluent in English

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Operations Manager to join their Logistics Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Lead and manage a warehouse team, providing guidance to meet company and customer objectives effectively.
• Skillful in capacity planning and resource allocation for efficient daily order fulfillment and receiving, minimizing overtime.
• Collaborative, adaptable, capable of multitasking and delivering results under pressure while adhering to timelines.
• Embrace change and new technology to enhance operations, driving process and cost improvement initiatives proactively.
• Conduct weekly, monthly, and quarterly performance reviews with customers, ensuring operational KPIs are met.
• Oversee invoicing accuracy and timeliness for all customer services rendered, maintaining compliance with timelines.
• Ensure implementation and compliance with Safety, Health, Security, and Quality policies and procedures among staff.

Requirements:

• Min Diploma holder
• Min 8 years in warehouse management with experience in semiconductor industry
• Good communication and presentation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

[About the job]

Avex Inc. is one of biggest Japanese entertainment conglomerates with a vast array of repertoires across music, animation, live concerts, so on and so forth, and Avex Asia Pte. Ltd. is a headquarter of the company in Asia (excluding Japan).

Leveraging on undying influence of Japanese culture outside of Japan and the current climate where there are no boundaries for entertainment & music content, as Assistant Manager of Music Label team at Avex Asia, you are mainly responsible not only for identifying repertoires that have potential outside of Japan, developing them and executing marketing & promotional plans along with Senior Manager, Music Labe but also supporting the team across various areas of business.

Subsequently, as the team & function expand, there will be additional team responsibilities including but not limited to A&R, artist management, live events / touring, distribution / licensing etc. which may be considered to be assigned to you.

[What you will do]

You will be a point of contact both internally and externally with all matters around Avex’s repertoires along with Senior Manager, Music Label – including but not limited to AMC (Avex Music Creative; Avex’s Record Label team), AMG (Avex Management; Avex’s Artist Management team), ALC (Avex Live Creative; Avex’s Live Event team), Digital Service Providers (Spotify, Apple, YouTube, TikTok, Meta etc.), Marketing & PR agencies, Media outlets, Promoters, Brands etc.

You will support Senior Manager and General Manager of Avex Asia’s Music Label across various areas of business - apply an analytical approach so that you can identify opportunities, adopt a test-and-learn practice to try, test and learn in this constantly evolving and meeting the dynamic needs of the entertainment industry.

You are willing to go above and beyond to understand & learn the unique landscape of Japanese entertainment scene and adapt into your day-to-day where applicable.

Core Responsibilities

• Campaign Planning & Execution: Assisting in the planning and execution of artist-driven & live event marketing campaigns including but not limited to on-ground initiatives, digital marketing, social media, and traditional media. Furthermore, coordinating the creation of promotional materials such as press releases, promotional videos, and social media content.

• Project Management: Assisting the team in the project management by, including but not limited to, organising a collaborative project management tool, researching required information and its analysis, creating required assets & materials.

• Networking and Industry Relations: Attending industry events, networking with other professionals, and representing the company. Building and maintaining relationships with internal stakeholders, artists, promoters, and other key industry figures.

[Who you are]

• Bachelor’s degree or equivalent experience.

• Minimum of 5 years of related experience from music / entertainment industry with an understanding of the industry, digital music ecosystem and Southeast Asian digital & traditional media landscape.

• Excellent communication and inter-personal skills with ability to develop strong relationships at all levels in & out of the organisation.

• Passion, curiosity and interest to follow the latest trends and technology in music / entertainment industry.

• Experience working across Southeast Asia region with an understanding of different natures of each market.

• Excellent organisation skills and attention to details with ability to work on multiple projects.

• Strong mentality to remain with objective & learning mindset.

• Proficiency in Japanese language preferred.

• Monday - Friday: 8.30 AM - 5.30 PM
• Location: Mountbatten
• AWS + VB

Our Client is the world's largest Furniture Manufacturer.

Responsibilities:

• Lead and Advise Leadership/Stakeholders: Guide and counsel organizational leaders and stakeholders on optimizing technology investments. Deliver targeted SAP solutions tailored to meet specific organizational needs, ensuring alignment with business objectives and maximizing return on investment.
• Collaborate with Business Partners and IT Teams: Work closely with business partners and cross-functional IT teams, including global IT teams, to determine the scope and plans for projects and functional changes. This involves designing and delivering effective application solutions that meet business requirements and enhance overall efficiency.
• Provide Functional Directions: Implement functional changes and maintain solutions within SAP applications. Ensure requests adhere to service level agreements (SLAs) and achieve or maintain high levels of business unit satisfaction. This involves directing functional aspects of SAP projects and ensuring timely and effective delivery.
• Develop and Maintain IT Policies: Establish and uphold IT application SAP policies, standards, best practices, and guidelines within the framework of implementation and delivery methodologies. This ensures consistent and efficient application of SAP solutions across the organization.
• Identify and Resolve Issues: Proactively identify potential issues or gaps within SAP implementations and drive resolutions to prevent customer impact. Facilitate continuous improvement by addressing underlying problems, optimizing processes, and enhancing overall system performance.

Requirements:

• Bachelor's degree in Computing, Information Technology, or a related field.
• Minimum of 10 years of experience, with at least 3 years in a managerial role.
• Experience with SAP ECC FICO, SD, PP, WM, or EDI, with proficiency in at least one or two of these modules.
• Extensive knowledge of SAP lifecycle implementation.
• Proven ability to utilize information technology to solve business challenges.
• Strong leadership skills.
• Excellent written and verbal communication skills.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Job Scope:

1. Data Entry

2. He/She recommends plans to expand sales channels and network.

3. Develops sales strategies by analysing client segmentation and competitor landscapes.

4. Manages the organisation's sales growth

5. Supports lead generation and business negotiations to acquire sales.

Requirement:

1. SPA Related Cert

2. Min 2Yrs Work Experience

Job Info:

• 830am to 530pm (Mon to Fri) ; 830am to 1230pm
• East
• Basic up $5,500 + AWS + VB

Job Description:

• Receiving the instruction from the Director / Team Manager (Operations).
• Be responsible for supervising all onsite staff and all service providers of the Management Corporation to ensure that they carry out their duties and responsibilities properly and efficiently.
• Be responsible for running management corporation meetings, taking action for issues arising, including meeting contractors on site and liaising with owners and tenants.
• To maintain, develop information and communication with Council/Subsidiary Proprietors/Occupants of the Management Corporation and Head Quarters.
• Assist the Management Corporation to uphold the by-laws and make recommendations to Management Corporation for improvements.
• Keep the Management Corporation informed on all matters regarding the maintenance and management of the Estate.
• Prepare and thereafter convene the Council Meetings and General Meetings of the Management Corporation including drafting of budgets and cash flows and record minutes thereof.
• Attend to all correspondence, statutory notifications and enquiries on behalf of the Management Corporatio
• Liaise with contractors, solicitors, auditors and relevant government authorities.
• Attend to all complaints, queries and suggestions.
• Ensure all necessary government licences and permits are applied or renewed on time.
• Carry out the necessary audit of the inventory record according to the SOP of the company.
• Prepare or arrange for the preparation of specifications and documents for the calling of quotations.
• Administer contracts renewals and issue of contracts.
• Prepare and implement an overall planned preventive maintenance programme.
• Supervise and ensure that all routine maintenance work and service contracts are properly carried out according to the terms and conditions of the contracts.
• Supervise to ensure that repairs and replacement works are carried out properly by the contractors, sub-contractors.

Requirements:

• Professional certificate/ diploma or degree in estate.
• Previous experience in managing condominiums, industrial or commercial buildings
• Good interpersonal, communication and leadership skills.
• Knowledge of Management Corporation Strata Title (MCST) and Building maintenance & Strata Management (BMSM) Act.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

EA Licence No: 16C8004 (Elitez Pte Ltd)

EA Personnel Name: Felcia Ang
EA Personnel No: R22109905

JOB DESCRIPTION

Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.

ADDITIONAL JOB DESCRIPTION

Google Play serves billions of Android users with apps and games that are innovative, useful, and entertaining. As a Strategic Partner Development Manager for Google Play Games, you will cultivate and grow partnerships with top games developers in Southeast Asia, India, Australia, and New Zealand with a focus on helping them build successful businesses using the Android platform and Google Play. You will lead Google Play’s effort to acquire, drive, and build a pipeline of amazing games, identify emerging opportunities and challenges, help shape strategy, and drive solid business outcomes for our partners and Google.

Qualifications

JOB RESPONSIBILITIES

• Own and lead partnership strategy and relationship management with key game developers in Southeast Asia, India, Australia, and New Zealand.
• Identify emerging opportunities, market developments, and challenges in the gaming ecosystem and develop strategic recommendations and plans.
• Develop and execute plans to accelerate the local games ecosystem focusing on building exceptional game experience and quality, platform innovation, and partners' business successes.
• Provide consultations to key partners' game business based on analysis of partner metrics, performance, best practices, and strategic priorities.
• Provide actionable insights to shape product and commercial big bets, and drive impactful collaboration with cross-functional teams to grow the Google Play ecosystem.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 11 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
• Experience working with C-level executives and cross-functionally across all levels of management.
• Experience managing agreements or partnerships.

PREFERRED QUALIFICATIONS

• Experience in leading successful and strategic partnerships with mobile games/apps developers.
• Experience leading and executing successful initiatives with cross-functional teams (e.g., product management, legal, finance, marketing), influence senior stakeholders, and lead internal/external communications and discussions.
• Experience with the broader gaming industry in Asia Pacific and Oceania, including Australia and New Zealand.
• Ability to negotiate and structure contracts, including complex first of kind deals, interpret legal documents, and work with legal to sign and close agreements.

Responsibilities:

· Recruitment of supervisor and cleaners

· Discipline of supervisor and cleaners

· Termination of supervisor and cleaners

· Formulation of project / site manpower deployment / arrangement

· Liaising with customer or it’s representative

· Logistic support

· Any other works relating to the contract requirement

· All instruction as instructed by the Management

Requirements: -

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries.
• Knowledge of WHS and its credentials.
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control.
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette.
• Strong analytical and readiness in a fast paced environment.
• Able to work independently and multi task.
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively.
• PC Knowledge and Smart Devices savvy.

• Handle end-to-end payroll processing for more than 700 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors.
• Perform monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports.
• Prepare timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Keep all payroll information and records and maintained in accordance with statutory requirements and support internal and external audits related matters.
• Arrange payroll information and templates for annual budgeting and forecasting.

Requirements:

• Diploma in HRM or equivalent
• At least 5 years of payroll experience in F&B/Retail Industry.
• Hands-on experience doing payroll processing for at least 500 headcount using Timesoft System.
• Highly meticulous and with an eye for detail.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

As an Employee Experience Intern, you will join the Human Capital Management team to deliver a range of exciting initiatives aimed at boosting our employees' overall satisfaction and engagement. You will explore the following key areas during your internship:

• Conduct research on industry trends and best practices.

• Create engaging content (e.g. LinkedIn posts, videos) to showcase company culture and employee experiences.

• Assist in planning, coordinating, and executing employee engagement events and CSR initiatives.

• Support the implementation of employee engagement surveys and assist in analysing the results.

• Pursuing a relevant degree in Marketing, Communications, Public Relations, Human Resources, Business, or a related field, and completed two years of undergraduate studies
• Proficiency in social media platforms and digital marketing tools
• Able to commit to a full-time Fall internship from August - December 2024
• Candidates with relevant past internship experience will have an advantage

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.

Should be good at creating Runbooks

An award-winning full-service law firm, Allen & Gledhill LLP has been providing legal services to premier clients since 1902. One of the largest law firms in Singapore and South-east Asia, Allen & Gledhill counts among its clients some of the most well-known local and multinational companies and financial institutions.

We are looking for a meticulous and organised Senior Executive to head our Library. Our Library is as old and as dynamic as our firm, with physical and online collections. You will be expected to manage and harness our library resources, and head the library services rendered to the entire firm and our network of firms.

You will be expected to:

• Manage the library resources, including all subscriptions, acquisitions, cataloguing, with a focus on online resources.
• Liaise with vendors on subscriptions and acquisitions in relation to quotations, orders, subscriptions, licences, and invoices.
• Keep track of library expenditure and usage of library resources and prepare regular reports with relevant statistics.
• Prepare an annual budget for library expenditure.
• Keep up with developments on legal information resources, including the use of technology.
• Run training on the use of the library.
• Work closely with the Knowledge Management team on legal information resources.
• Assist with legal and other research.

Requirements:

• A law degree / legal training is not a requirement, but may be advantageous.
• Prior experience in managing information resources, may be advantageous.
• At minimum, a diploma in any discipline.
• Strong organisational skills.
• Meticulous and methodical, with an eye for strong attention to details.
• A quick learner, able to handle complex tasks.
• A good team player with good written communication skills.
• Proficiency in Microsoft Office applications especially Excel, with a willingness to learn new technology.

Mandatory Skills

Requirements

• 7 to 10 years experiences
• Microservices with Java and spring boot; Kafka; MongoDB and MariaDB
• Operations on PCF, OCP, VPC, Jenkins, AWS
• Data engineering with Spark and Python
• Excellent tech and business stakeholder management
• Kubernetes (K8S) or Red Hat OpenShift Container Platform (OCP).

Mandatory Skills

• Java/Spring, Python
• MariaDB, MongoDB & SQL
• AWS ECS, AWS EC2, PCF, OCP, VPC, Jenkins
• Kafka, Spark, SparkSQL, Hive, Hadoop, Distributed computing
• ELK, Grafana
• Kubernetes (K8S) or Red Hat OpenShift Container Platform (OCP).
• Good communication skills

Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• At least two years' experience as a marketing manager.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.
• Able to work on weekend and public holiday

Create policies or procedures for logistics activities.
2) Plan or implement material flow management systems to meet production requirements.
3) Train delivery personnel in roles or responsibilities regarding logistics strategies.

4) Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
5) Implement specific customer requirements, such as internal reporting or customized transportation metrics.
6) Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.

7) Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
8) Negotiate transportation rates or services.
9) Design models for use in evaluating logistics programs or services.

10) Supervise the work of logistics specialists, planners, or schedulers.
11) Prepare or file certification applications.
12) Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
13) Recommend purchase of new or improved technology, such as automated systems.
14) Develop risk management programs to ensure continuity of supply in emergency scenarios.
15) Plan or implement improvements to internal or external logistics systems or processes.
16) Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
17) Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
18 Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
19) Conduct or review audits for logistics activities, such as storage, distribution, or transportation.

(EAST REGION)

5.5days/week

Mon- Fri- 8:30 am to 5:30pm

Sat- 8:30am to 12:00 pm

Responsibilities:

• To oversee the project safety, design, planning and installation of the hookup activities (Gas, Chemical, Slurry, Exhaust, Foreline, Electrical, etc) to ensure that the hookup installations were completed on time, especially dealing with dynamic tool move-in at 6~10 tools move in /day in peak duration.

• Prepare hook-up planning and tracking list based on move-in schedule, hook-up procedure, work sequence, etc.

• Provide hook-up technical expertise for the project.

• Perform Hook-up site visits as required.

• Lead hook-up team comprising engineers, and drafters to provide project management on hook-up and services to end client.

• Preparation of weekly and management reports.

• Preparation of progress claim

• Responsible for operation and coordination in Hook Up project management

• Responsible for reviewing and preparing documentation relative to hook-up activities.

• Handling day-to-day hook-up operations.

Requirements:

• Bachelor's Degree in Mechanical/Electrical/Process or equivalent in a recognized University or institution

• Required technical knowledge of hook-up utilities for semiconductor tools including UPW, drain, exhaust, gas, chemical, etc.

• Proficient in Microsoft Excel for data entry and update.

• Proficient in utility hook-up diagrams and relevant paperwork

• Candidates with at least 6 years of experience in semiconductor and clean room environments will be preferred.

• Must be able to liaise with the Taiwan/ China client.

• Independent, driven, responsible, mature team leader with positive work attitude

• Good interpersonal, communication (verbal/written) skills and organization skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

(Open to AP leader / assistant manager who has prior shared-service centre exposure!)

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Responsibilities:

• Collaborate with design engineers and project managers to understand project plans, specifications, and safety protocols.
• Participate in the selection and procurement of E&M equipment like Tunnel Boring Machines (TBMs), ventilation systems, power distribution systems, and lighting systems.
• Develop and implement comprehensive plans for the installation, testing, commissioning, and operation of all E&M systems.
• Contribute to risk assessments and mitigation strategies for potential E&M-related challenges during construction.
• Coordinate effectively with civil engineers and other specialists involved in the tunnel construction project to ensure seamless integration of E&M systems with the overall structure.
• Manage budgets allocated for E&M equipment, installation, and maintenance.
• Ensure compliance with all relevant environmental regulations and safety standards related to E&M systems.
• Stay updated on the latest advancements in E&M technologies for tunnel construction and implement them where applicable to improve efficiency or safety.

Requirements:

• Min Diploma / Degree in Civil Engineering or its’ equivalent
• Experience in underground civil works (tunnelling) ,Diaphragm Wall, Bore Piling is a plus
• Possess RE Registration with IES is an advantage
• Experience in LTA/MRT Project is an advantage
• Able to lead and work independently

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume. [email protected]

EA License No: 13C6305
Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

We are looking for a dynamic, highly motivated and results-driven Aesthetics Clinic Manager to drive the clinic in terms of sales & revenue, operations, logistics and staffing needs.

Responsibilities

• Lead, motivate and manage a team of clinic staff
• Achieve clinic monthly goals and objectives
• In charge for planning, coordinating, managing, monitoring and evaluation for efficient and effective delivery of clinical operations and patient flow
• Champion high standards of patient care by implementing strategies and plans
• Oversee recruitment, manpower, training and supervision for all clinic staff
• Ensure all aspects of operations and patient care, including reception, registration, enquiries and scheduling of appointments are well taken care of
• Manage inventory and stock keeping is up to date

Requirements

• Minimum 2 years in consultant/manager role will be advantageous
• Good people management skills, strong ability to engage and work with all levels of staff.
• Ability to exercise initiative, manage pressure, multi-task, and work independently in a fast-paced environment.
• Good interpersonal skills and communication skills
• Convenient location

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Responsibilities

1. Risk Assessment and Mitigation:
   • Evaluate vulnerabilities in IT infrastructure (networks, servers, databases, Cloud etc.).
   • Identify potential system failures and assess their impact.
   • Develop and implement risk mitigation plans.
2. Resilience Planning and Strategy:
   • Collaborate with IT teams to create a comprehensive resilience strategy.
   • Define recovery objectives, response protocols, and business continuity plans.
   • Ensure alignment with organizational goals and compliance requirements.
3. Disaster Recovery (DR) and Business Continuity (BC):
   • Design and maintain DR and BC plans for critical IT systems.
   • Conduct regular drills and simulations to validate readiness.
   • Coordinate recovery efforts during incidents.
4. Incident Response and Communication:
   • Lead incident response efforts during disruptions.
   • Communicate effectively with stakeholders, including management and end-users.
   • Provide timely updates and transparent communication.
5. Performance Metrics and Reporting:
   • Establish KPIs to measure infrastructure resilience.
   • Regularly report on performance, incidents, and improvements.
   • Use data-driven insights to enhance resilience strategies.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (master’s preferred).
• Proven experience in IT infrastructure management, cybersecurity, or disaster recovery.
• Familiarity with industry standards
• Strong analytical skills and the ability to balance technical and business considerations.
• Excellent communication and leadership abilities.
• Knowledge of ServiceNow.
• Strong documentation and presentation skills.
• Should be good at creating Runbooks.

Position Description

The Employee Relations (ER) team manages employment risk for our company by providing consultative expertise, processes and controls to help employees and managers prevent, manage and resolve workplace issues.

Scope of Role

APAC Region – supporting Tech & Ops LOBs

Key Responsibilities

• Provides specialist advice, guidance and support to HR generalists and Line of Business (LOB) management on people risk matters for Global Technology and Operations
• Provides end to end case management support on broad spectrum of ER and conduct related issues
• Leads and/or partners with other control functions to carry out/support investigations for misconduct cases and ensures robust/accurate ER records are maintained
• Upholds the Bank’s risk management framework by ensuring that risks are identified, debated, escalated and managed as appropriate
• Drives and delivers selective ER related projects
• Builds and maintains effective relationships with HR stakeholders and key control partners
• Identifies and develops opportunities for proactive and preventative initiatives to mitigate employee risk
• Enables advanced HR capability through provision of appropriate training, coaching, guidance and advice to GHR teammates
• Supports the Global ER agenda – takes active role in enabling the strategic objectives to crystallize within Asia Pacific Region

Deliverables

• Provision of fit for purpose specialist advice and support to the regional HR and LOB leadership teams so that potential employment risks can be identified and mitigated as appropriate
• Effective management and closure of portfolio for ER cases and employee issues
• Delivery of projects, change programs and organizational initiatives in line with specific measures of success

Key Requirements

• Minimum 8 years’ HR experience, with robust understanding of HR operating model
• A solid working understanding of employment policy frameworks; best practice; regulatory (employment) requirements
• Underlying understanding of APAC location employment law frameworks
• Solid understanding of employment law and/or company employment policy frameworks (specific country knowledge not necessary)
• Prior involvement in managing complex ER related issues
• Proven success in managing multiple relationships with executive stakeholders in LOB/HR/control functions
• Leading HR related projects and change initiatives
• Ability to challenge, influence and build collaborative relationships across business and geographical boundaries
• Flexibility and change orientation
• Ability to cope with a wide range of conflicting priorities in a demanding and fast moving environment

Main Responsibilities:

• Implement and execute a consistent regional strategy, with a true omni-channel approach
• Build the annual budget and actively support the preparation of the 5Y strategic plan
• Define a clear business roadmap in the region
• Fully in charge of the Region’s P&L
• Conduct negotiations with Distributors, Landlords and Retailers to achieve Budget targets
• Manage regional complexity with different distribution/channel priorities with an entrepreneurial and hands-on mindset
• Reinforce, directly manage, and further develop the distributors network
• Develop and negotiate a sales & stock plan in line with guidelines
• Ensure that all POS follow and represent HQ strategy and Brand positioning, including visual merchandising and trade marketing materials as well as training
• Ensure the perfect implementation of the marketing plan by negotiating for excellent locations and optimized promotional calendar
• Maximize Sell-in and Sell-Out in assigned doors to grow market share, ranking and productivity of each counter in the dedicated doors
• Recruit, manage, supervise, coach, and motivate a dedicated Team
• Monthly reporting on sales & market analysis

Key Competencies and Experience:

• This position requires a minimum of 10 years in a Senior Commercial or Marketing role
• Relatable industry experience is required, Luxury and Beauty are strongly preferred
• A result-driven achiever with ambition, motivation, autonomy, and dynamism
• Solid analytical skills & meticulous with numbers
• Strategic thinking with a global view of business
• Experience working in a large, matrixed, global organization strongly preferred
• Open to travel on a regular basis

(CENTRAL REGION)

Job Responsibilities

• Establish and maintain strong working relationship of all stakeholders i.e. clients, intermediaries, business partners for greater collaboration and engagement activities to increase sales opportunities

• Handle policies renewal review and new business propositions in accordance to our business underwriting, risk management guidelines and within the timeline

• Responsible to achieve high renewal persistency ratio and recommend value propositions to grow and contribute to the assigned portfolio Gross Written Premium

• Ensure service level commitments on clients are met and uphold company’s professional image and keep them satisfied with our service delivery

• Co-ordinate and engage with internal stakeholders on placement of new/renewal policies, claims management and operations issues

• Proactively track renewal retention and new business progress with timely reporting

• Provide support to clients, intermediaries and business partners in the preparation of claims analysis reports

• Keep abreast of the insurance market, developments, emerging threats and technologies

• Undertakes projects or other duties as assigned

Job Requirements

• Minimum Diploma/ Degree in Business Studies

• Minimum 3 to 5 years of relevant experience in sales and marketing in Group Employee Benefits Insurance

• Possesses Professional Certification – HI, M5, M9

• Bilingual in both English and Japanese (to liaise with Japanese customer)

• Results Oriented/ Goals Driven with good communication skills

• Team player with positive work attitude and good interpersonal skills

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

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