Total 25,201 customer service manager job vacancies in Others category in Singapore

Job Purpose:

Works closely with Senior Management on strategic business planning and operations, and is responsible for the monthly financial performance and day-to-day operations of the outlets (maximum 2) under his/her purview.

Responsibilities:

Business Operations

· Responsible for the business performance of the multiple outlets under his/her charge

· Analyze business performance to optimise sales and profitability

· Develop and implement budgets

· Oversee cost controlling and food purchasing activities

· Work closely with the cross functional departments to ensure business continuity

· Manage and review systems and processes

· Facilitate innovation and lead team leaders to implement change

· Prepare reports at the end of the shift/week, including staff control, food control and sales

· Manage external service providers

· Handling emergency and difficult situations.

Customer Service

· Manage customer service

· Innovate the customer experience

· Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.

People Management

· Monitor and manage the Outlet Managers’ performance

· Develop team leaders through capability development and coaching

· Facilitate innovation and lead team leaders to implement change

Adhering to Quality and Standards

· Ensure compliance on high standards of quality control, hygiene, and health and safety

Skills/Qualifications:

· At least 5 years of relevant experience in food court / institutional catering

· At least 3 years’ experience in managing multiple outlets

· Minimum ‘O’ level or Diploma in F&B service or equivalent

· Processes strong leadership qualities

· Willing to be involved in hands on operations

· Excellent communication and interpersonal skills

· Able to lead and motivate to produce results

· Passionate about leading by example

· Ability to work in a fast-paced environment

The Assistant Training Manager plays a critical role in designing, delivering, and evaluating learning and development programs for the organization. The incumbent will be responsible for supporting the Training Manager in all aspects of training, from planning and development to implementation, evaluation, and administrative tasks. The Assistant Training Manager is instrumental in enhancing employee engagement and promoting a culture of continuous learning within the organization.

Design and Delivery:

• Collaborate with the Training Manager to plan and develop learning campaigns, events, and training programs aligned with organizational goals.
• Conduct orientation sessions and deliver relevant training sessions to new and existing employees.
• Create engaging brochures, training materials, multimedia visual aids, and presentations to facilitate effective learning.
• Design and deliver training programs, partnering with internal subject matter experts and external vendors, with a focus on areas such as leadership development and supervisory training.
• Stay updated on emerging digital tools and technology to enhance the Learning and Development function, such as video creation, presentation software, and graphic design.

Implementation and Evaluation:

• Monitor the effectiveness of training programs delivered, collecting and analysing data to measure their impact.
• Actively participate in and support the rollout of training programs, ensuring smooth execution.
• Manage end-to-end coordination tasks for both internal and external partners involved in training initiatives.
• Handle post-learning program duties, including cost management and application for government grant schemes.
• Collate and analyze post-course evaluation data and training attendance records, making recommendations for improvements to learning and development initiatives.

Employee Engagement and Administrative:

• Keep abreast of the latest trends and developments in the field of Learning and Development to keep training engagement fresh and effective.
• Liaise with various stakeholders and external parties to understand and address specific training requirements.
• Promote a positive team culture, fostering collaboration and a strong learning environment.
• Perform training administration duties, maintaining accurate training records and ensuring compliance.
• Be open to taking on ad hoc projects and tasks delegated by the Training Manager.

Job Requirements:

• Minimum 5 years of experience in the F&B and/or Retail industry with preferably 2 years of managerial experience
• Minimum of 3 years of experience in a training capacity
• Diploma or Degree in Business Administration, Management, or related discipline
• Preferably with ACLP/ACTA certification
• Familiar with the WSQ Framework
• Strong communication, good interpersonal and presentation skills
• Excellent planning, organizing and follow-through skills
• Ability to work independently or in teams, within a fast-paced environment
• Proficient in MS Office applications especially and multimedia tools
• As Training materials in dual languages will be curated and developed by the incumbent, including stand-up training, therefore, proficiency in both spoken and written English and Mandarin are required.

Candidates with the following will be advantageous:

• DDDLP/DACE
• Food Safety Level 1 - 4, Advanced Food Hygiene, or any food-related certification
• Relevant experience in F&B, Retail and/ or Services industry

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

In partnership with the Relationship Managers, the Senior Specialist, Corporate Banking (Commercial Banking) is responsible in preparing the documentation for credit application and monitoring bilateral borrowing, loan syndication, and handling on credit application, credit review, internal risk rating, and any ad-hoc tasks assigned.

• Perform financial analysis, spread sheets for the application of credit facility
• Evaluate and understand financial risk associated with borrower and produce quality credit review periodically
• Perform know-your-customer onboarding in compliance with the MAS regulation for all customers
• Handle customers’ inquiries, liaise and develop relationship and business with Head Office, overseas branches and inter-departments as well as corporate customers
• Ensure compliance with Bank’s policy and in line with MAS regulations required for all the transactions
• Visit clients when required in order to achieve a clear understanding of borrow profile and identify market risk associated

Job Requirement

• Minimum a bachelor’s degree in Business or any related discipline
• Minimum 4 years’ relevant experience within the Banking industry, Corporate Banking space focusing on Financial Institutions
• Sound credit and accounting knowledge, financial analysis, and in depth understanding of KYC and AML
• Possess comprehensive knowledge on various banking products

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

NATURE OF THE JOB

This is a position supports all aspects of the Global Services product lines coordinating identified process improvement opportunities through the direction and prioritization of Regional Management.

1. Analyzing current products/services, components or processes to identify opportunity for improvement. Furthermore, this position will lead in performance enhancing efforts on cost savings/value analysis, delivery and quality issues. A principle objective of this position will be to help deploy current business strategies, integrate business processes and best practice sharing and set the future direction of continuous improvement efforts throughout operations and supporting functions.

2. Develop improvement plans that can be effectively implemented into the business.

3. Working in a cross functional team environment, being persuasive and convincing to others to gain buy in and support for activities.

SPECIFIC JOB RESPONSIBILITIES/COMPETENCIES

1. Team leader and facilitator of cross functional process teams as assigned to achieve cost savings and product/service function improvements.

2. Manage critical and highly visible projects from conception to implementation.

3. Lead and complete projects including Value Add/Value Engineering and Should Cost Analysis.

4. Utilize Six Sigma, lean tools and techniques, or other methods to gather and analyze data, develop action plans and implement solutions to achieve cost savings and product/service function improvements.

5. Communicate in a professional, positive, courteous manner at all times with all levels of business associates.

6. Develop and implement short-term and long-term corrective action plans to improve product/service and process quality, cycle time, productivity, and equipment downtime.

7. Work with key business stakeholders and identified resources to build and maintain a continuous improvement environment to support an ongoing programme of change within the organization.

8. Establish criteria for tracking and reporting value improvements.

9. Identify Process Changes and Work Instruction (WI) requirements, identify appropriate WI owner and facilitate WI generation.

10. Support regional team in PI projects - identify, facilitate, coach employees in tools and techniques in project development. Develop and deliver training programs to support process improvements.

11. Complete post implementation reviews to ensure successful delivery has been achieved and that the results are sustainable. Ensure that improvements can be made for future projects

12. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operations.

13. Perform data analysis and create custom queries and reports.

14. Drive improvements of system data integrity.

15. Develop process maps, standard operating procedures, and work instructions to ensure consistent and efficient execution of processes across different entities.

16. Complete post implementation reviews to ensure successful delivery has been achieved and that the results are sustainable. Ensure that improvements can be made for future projects

17. Establish and sustain regional Quality System

BACKGROUND and EXPERIENCE

1. A bachelor degree is required, with 5-9 years of proven continuous improvement analytical experience in process improvement or similar role.

2. Self-motivated with a strong sense of urgency, and the ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames.

3. Ability to work cooperatively and effectively in a team environment, including the ability to lead without authority.

4. Ability to apply problem solving techniques, with process management and facilitation skills.

5. Ability to confidently communicate to all levels of the organization and external contacts. Ability to work cooperatively and effectively in a diverse multi-cultural team environment

6. Strong analytical skills in defect prevention, root cause analysis and problem resolution, including a thorough understanding of how to interpret business needs and translate them into operational requirements

7. Strong facilitation skills and project management skills, including the ability to lead cross-functional teams.

8. Exhibits analytical skills in defect prevention, root cause analysis, problem resolution.

9. External certifications or extensive experience with as six sigma, lean methodologies, process improvement techniques, etc is required. Certified Lean Six Sigma black belt or equivalent.

10. Strong understanding of process improvement methodologies, data analysis and change management principles.

11. Proven experience in establishing and driving key management systems, such as ISO implementation.

12. Proven experience in establishing and driving key management systems, such as ISO implementation.

13. Experience in the OEM equipment and service industry is preferred.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

#singaporejobvacancy

#singaporaensonly

Overview of the company

Through the 50 years of journey, our client is an established Offshore Facilities and Components provider, serving the offshore energy companies, operating all over the world. It is currently looking for a General Manager for its Singapore’s office.

Job’s Highlight

· Global company in O&G industry

· It is a Leader in the Engineering and Construction of Single Point Mooring Systems for FPSO, FSO, FLNG, FSRU and Marine Terminals

· Competitive salary

· Medical insurance included Vision & Dental insurance

· AWS/ Bonus

· Equal opportunity| conductive and productive working environment

· Location: 9 North Buona Vista Drive| Nearest MRT Station: Buona Vista MRT

Job Description

General Manager | Role

General Manager is responsible for overseeing the overall operations of the company, improving efficiency, and increasing departmental profits. The role will manage several elements of a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers.

Job brief

We are looking for a General Manager to oversee all staff, budgets and operations of the local & regional business units.

Main responsibilities include

· Design strategy and set goals for growth

· Control budgets and optimize expenses

· Ensure employees are motivated and productive

To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping company’s people develop and be productive, while ensuring business’s profits are on the rise. Ultimately, the role will help the company grow and thrive.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g., profit decline, employee conflicts, loss of business to competitors)

· Provide guidance to the assigned Operation Managers in execution planning and delivery of required scope of work within time and budget.

· Develop and keep the pre-operational philosophy and standards up to date, ensuring lessons learnt are captured and the new units are delivered in high standards of quality favoring lifecycle efficiency and safety.

· Foster innovation and continuous cost-driven improvement among all business chain.

· Physically fit| no serious kind of health issues

· Travel as per company’s business requirements

Requirements

• BSc/BA in Business, Technical or relevant field; MSc/MA is a plus
• Singaporeans are welcome to apply as the client does not have quotas for the foreign expertise
• Proven experience as a General Manager or similar executive role for more than 9 years
• Minimum 10 years of relevant experience in marine or Oil & Gas Industry with offshore construction experience preferred

· Project management professional certification would be a plus

• Industry expertise
• Language Proficiencies in English & Chinese as he/ she needs to communicate with the Chinese speaking clients, stakeholders, vendors and staffs
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability

· Familiarity with relevant industry specified ISO system & IACS rules and regulations on offshore construction projects

· Knowledge of surveys, documentation, best practices, rules and regulations

• Willing to travel as per company’s business requirements
• Excellent communication skills in English & fluent in one or two local languages would be advantageous
• Outstanding organizational and leadership skills
• Problem-solving aptitude

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) for further enquiries about the role at [email protected]| and send your updated CV in MSWORD with the following information: Nationality, full name as per your passport, total yrs. of exp., how many yrs. Of relevant work exp., expected monthly basic salary, latest drawn monthly basic salary, availability, reason for leaving last two jobs.

Venture Cove Pte Ltd| EA License 21C0547

65 Chulia Street, #46-00 OCBC Center| Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

Job Description

1. Provide a positive customer experience with fair, friendly, and courteous service.

2. Handle phone calls for reservations and enquiries.

3. Greet and direct guest to designated room.

4. Record orders, serve food and beverages.

5. Input orders into point-of-sales system.

6. Provide basic technical support (mic checks, karaoke system checks).

7. Maintain a safe and clean environment.

8. Ability to work unsupervised and produce quality work.

9. Communicate effectively with team members and management.

10. Ensure a neat and tidy appearance.

11. All other ad-hoc duties assigned by superior.

• Handle day to day pricing and setting up of rate guidelines and surcharge
• Adjust prices to maximize revenue and profitability, considering factors like demand and market conditions.
• Collect data on competitor pricing, customer demand, and market trends.
• Predict future revenue and trade volume based on historical data, market analysis, and other factors to support financial planning.
• Work closely with overseas branches on all commercial initiatives and activities
• Conduct feasibility studies on pricing strategies and trade services, and be involved in business development
• Prepare monthly trade reports, including Container Business Performance Analysis and Contribution Margin performance review

Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Knowledge/ Experience in pricing strategies
• Experience in shipping company/ Logistcis Industry

Interested candidates who wish to apply for the advertised position, please click on the APPLY button and send resume to [email protected]

EA License No: 13C6305
Reg. No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Oversee daily operations of the laboratory, and conduct scientific analyses of the precious metals content.
• Oversee the setup of laboratories.
• Maintain hygienic procedures of the laboratory.
• In-charge with ensuring the maintenance analytical and laboratory equipment.
• Provide team members instructions on preparation of conducting test precious metals.
• Establish the company's standard operating procedures for analysis and testing.
• Oversee the development of testing and analytical techniques for the testing and refining of gold and silver.
• Work closely with the business team and other team members.
• Taking part in the hiring process and retaining of lab staffs.

Requirements:

• Degree in Chemistry or equivalent.
• At least 5 years of experience in laboratory management.
• Prior experience with ICP & XRF and at least 3 years of experience performing ICP & XRF.
• Have expertise in gold and silver detection and recovery and refining technology is advantageous.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Looking for Stewarding Manager

Salary: $5000 - $5200 (depends on experience)

Job requirements:

• Lead the Stewarding team in all aspects of the department and ensure standards are followed
• Manage workers cost & outsourced labor. Prepare work schedules for part timers & vendors according to volume of business forecast to maximize labor productivity.
• Ensure all hygiene & sanitation, health & Environment Safety regulations standards are complied to
• Set up SOP and maintain records required for the effective operation of the department, such as PPE and HSE related matters
• Responsible for the planning, organization and execution of the inventory count. Maintain sufficient supply, determine breakage costs, operational usage and make requisition for replacements of items
• Supervise and maintain the sanitation of kitchen equipment and other areas assigned. Conduct daily walk-throughs and inspect all back of the house and food service areas for cleanliness and safety practices
• Review all catering event orders to ensure proper set-up is in place
• Perform physical job duties in emergency situations
• Attend regularly scheduled departmental and interdepartmental meetings
• Engage with Team Members periodically with regular 1-1’s. Assess performance, career progression and disciplinary action as necessary.
• Other ad-hoc related duties as assigned

Work experience:

• At least 8 years in-house or agency stewarding experience and 4 years in supervisory position
• Strong knowledge of Workplace Safety, Fire Safety and Security Policies
• Strong knowledge of chemical usage, proven track ability to teach and train staff for proper handling, usage & safety issues

If keen, kindly only WhatsApp Ron @ 81574320

http://wa.me/6581574320

Only shortlisted candidate will be contacted. Thank you for your understanding.

EA Personnel Name: Ian
EA Personnel No: R1988861
EA License No: 16C8004

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of Cyber Security Operations for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 6-8 or more years of experience in running security operations including project management and implementation skill set.

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

• Direction and supervision of the operational development functions of the plant including Quality, Production, Assembly, Production Engineering, Equipment Maintenance and Facilities.
• Responsible for overall manufacturing effort to ensure the timely production of production equipment and prescribed efficiency levels within the overall policies and procedures of the company.
• Review and manage forecast capacity planning, organize and allocate resources to meet delivery requirements.
• Responsible for overall cost controls including Labor & Material Variance; Cap-Ex, Budget plan versus actual.
• Responsible for overall human resources including hiring, transfer, training, performance management and talent identification and development, promote team spirit and high moral organization.
• Up-keeping of all records.
• Responsible for the coordination and preparation of relevant management reports

Job Requirement

• 5 years experience in manufacturing firm preferable plastic molding
• Knowledge of injection molding and volume production of plastic products; proven experience of quality, process and lean improvement methods; possess strong problem solving and continuous business improvement skills.
• Strong communication, leadership and motivational skills
• Degree or Diploma holder in Engineering

About Our Client

Our client is the global leader in outdoor advertising, with more than 10,000 employees globally and presence in over 80 countries. They have successful partnerships with key locations in Singapore such as Changi Airport, in shopping malls like ION Orchard, Jewel, Raffles City, at bus shelters across the island, in the cinemas and creative media spaces.
They are now looking for someone building good relationships with malls across the country for them to adopt their advertising panels (FOC). This is not a sales role, since the clients are the brands advertising on the panels, which are being covered by another team.

Job Description

• Supporting business growth on acquiring new malls exposure to grow the panels presence in the country
• Writing winning proposals with compelling arguments, meaningful insights and measurable action plans
• Assisting in participating tenders, answers Requests for Proposals (RFP)
• Ensuring proposed advertising programs comply with regulatory guidelines whilst meeting market demands.
• Coordinating with internal stakeholders for essential details to make winning offers
• Building and strengthening relationships with government concession partners through professional servicing, responsive, prompt, and reliable communications.
• Establishing good relations with relevant regulatory authorities for consult on policies/regulations governing outdoor advertising.
• Responsible for managing government advertising concessions which includes day-to-day activities such as facilitating campaign approvals, applying for BCA licensing, making prompt communications to key stakeholders, making accurate and timely monthly sales reports, conducting site checks as necessary to ensure fulfilment of contractual obligations
• Collaborate closely with internal teams to meet contractual obligations such as Project & Operations, deliver quality design and safe implementation of media assets, ensure safe maintenance operations and consistent service standards, attend monthly meetings with government partners and preparation of meeting minutes, accurate and timely submission of routine reports such as sales and maintenance operations reports, sales and Production teams
• Ensure campaigns are in line with government partners' guidelines and creative executions meet safety requirements.

The Successful Applicant

• About 3 years in Account Servicing or Business Development role in the Advertising and Media industry
• Proven track record in winning and retaining partners
• Good knowledge of Outdoor Advertising industry is a plus
• Well-versed in MS Office & Power BI

What's on Offer

This is an opportunity to join the global leader in advertising! They will reward the candidate with a competitive package.

Contact

Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)

Quote job ref

JN-022024-6345684

Phone number

+65 6416 9849

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Reporting to Cluster Head, Active Ageing, your primary role is to provide befriending, social connector service and administrative support for centre. Additionally, to assist with conducting and/or leading active ageing programs.

Job Description

• Provide befriending and buddying services to frail and vulnerable elderly at their homes.
• Provide assistance through the role of a social connector for social and lifestyle interventions to support seniors in adhering to their health plan recommendations
• Assist with conducting and evaluating active ageing programmes within and outside the centre.
• Conduct community outreach and relevant need assessments to elderly within designated service boundary.
• Provide referral to help services for the elderly in needs.
• Perform administrative and reporting duties such as enrol new members, attendance records, visitation notes, and other data or statistics collection as required by funders.
• Other administrative functions include: invoicing, fee collection, cash receipting, and banking. Document management, submission of reports, claims, documentations or statistics to internal and external parties, and filing and record keeping. Assist in audits and documentation preparation.
• Assist reporting officer in purchasing and monitoring of centre supplies
• Perform tasks needed to facilitate effective centre operations.
• Perform any other responsibilities as assigned by the reporting officer

Reporting to Cluster Head, Active Ageing, you are entrusted with the responsibility to lead in the strategic directions, manage the manpower and oversee the operations of all Loving Heart Active Ageing Centre.

Responsibilities:

Staff Management

• Deployment – Effective and efficient deployment of Active Ageing Centre’s team member, maximizing their strengths and potential.
• Development – Take the lead in developing a learning culture among the team, provide guidance to build staff capabilities and capacity.
• Disciplinary matters – Ensure that each staff fulfils the given responsibilities; provide inputs if disciplinary actions are required.

Strategic Planning (Community Outreach and Stakeholder Management)

• Develop customized Master Community Outreach Plan for each centre’s given service boundary, with the aim of achieving the given annual target for seniors.
• Plan communication and publicity material for Loving Heart AACs’ Active Ageing Programme
• Develop strategies for asset mapping, fortify existing relationships; identify new community partners, engage and build relationship to garner their support to serve the seniors.
• Take lead in engaging community partners, build effective and sustainable partnerships with them to serve the needs of the seniors.

Supporting each AAC’s operation

• Assess and recruit new senior as member by using the Community Screener Tool & other required trained tools
• Lead in regular reviews, planning, implementation and evaluation of programmes to be roll out at each AAC, along with the types of activity (within or beyond the Centre), ensuring that they remain relevant to the 5-dimensions of wellbeing among seniors.
• Ensure all necessary measures is being collect and document data for reporting purposes.
• Prepare reports in a timely manner
• Key Performance Indicators – Maintain close monitoring of each centre’s given KPIs, implement measures to collect and report the data at stipulated timeframe.
• Assume stewardship over the budget allocated, ensure adherence to planned budget
• Establish and identify volunteer opportunity for senior to contribute
• Motivate staff to engage and support volunteers
• Take lead in AAC’s volunteer appraisal and annual appreciation session

Other Duties

• Perform any other responsibilities as assigned by reporting officer

• Provide management and direction of Architectural matters.
• Assessing, reviewing existing Architectural related designs, coordinating with sub-contractor and internal staff to ensure project is completed according to requirement.
• Leading a team of Engineers from various departments.
• Liaising with subcontractors, project as well as clients on a day-to-day basis.
• Monitors the quality and progress of the discipline on the project, ensuring that production requirements are satisfied.
• Carry out architectural work scheduling, material requisition, cost control, project supervision and documentation.
• Conduct technical meetings and liaise closely with consultants.
• Any other ad hoc tasks as and when required.

REQUIREMENTS

• Minimum 10 years of architectural work experience with relevant professional Degree.
• At least 5 years of architectural work experience in the design for rail projects of similar scale and complexity.

• LICENSED VALUER IN PROPERTY VALUATIONS
• DIPLOMA/DEGREE IN REAL ESTATE OR EQUIVALENT
• ABLE TO DO INDICATIONS, INSPECTIONS & FORMAL VALUATIONS OF ALL TYPES OF PROPERTIES
• ABLE TO WORK INDEPENDENTLY AS WELL AS GOOD TEAM PLAYER & GOOD WORK ATTITUDE
• VERY FLUENT IN ENGLISH & GOOD WRITTEN AND VERBAL COMMUNICATION SKILLS.

Online furniture shopping has always been about filling a room with trending aesthetics. At Castlery, we’re making it about creating a space to thrive in and be their best self.

We are looking for an experienced marketer to own and drive growth for the Australian market.

You are the perfect candidate if you are passionate about disrupting how people shop furniture, curious about customer insights and driving growth at different stages of the company. We are building a culture of people obsessively passionate about our mission and a place that you will want to show up for every single morning and thrive together.

Do you enjoy working within an inspiring, transparent and flexible environment, having the autonomy to make an impact and strive for excellence, being part of a supportive and open-minded team who are thriving with meaning, clarity and curiosity?

If the answer is YES, join us in our mission to open everyone’s eyes to the spaces they already have—and the life that’s yet to be lived in them.

As Australia Country Growth Senior Manager, you will:

• Responsible for Castlery’s Australian sales as well as owning a multimillion dollar marketing budget.
• Create the overall growth strategy for Australia. You will build the one year growth strategy for the market while aligning to Castlery’s 3-5 years focus. The growth plan will cover localised approaches, categories, channels and UVPs with quantified impact.
• Harness customer insights for decision making. You will derive impactful customer insights to inform growth strategy based on existing data, customer research. Identify key audience segments to focus on that will translate into channels, categories, and various teams' initiatives with a quantified approach.
• Understand deeply the market and competitor dynamics. Be on top of market dynamics and competitor news, to adapt our strategy. Understand the customer tastes, retail dynamics, seasonality, important local channels and partnership network.
• Own and influence the business planning and commercial calendar. Own the business planning of initiatives and levers in order to achieve sales. You are able to influence and drive decisions on the commercial calendar with various stakeholders.
• Mange the country performance channel strategy. Own the market sales and marketing ROI outcome. Break down clear targets for different teams, and into operational targets. Possess advanced understanding of how different channels are contributing to the growth strategy.

The Perfect profile:

• At least 7 years' experience in marketing or category management, and at least 3 years of relevant team management experience
• Understands or have experience in the Australian market
• Proven track record in owning multimillion marketing budget. Experience in achieving targets with insights, planning and strong execution.
• Experience in performance or other marketing channels and driving excellence in growing channels
• You possess strategic thinking, you are able to understand the business context and customers well, identify and define key problems to develop clear strategies
• You are curious about customers and are able to draw insights about customers to inform decisions
• Good experience in data and analytics to drive insights and decisions
• Have capabilities in identifying and solving complex problems innovatively, and able to break down and prioritize
• You have a track record of leading some cross-functional projects independently, build processes to collaborate with other teams
• You are confident communicating with senior management teams
• Experience in team management, setting targets and capability training to drive good performance. Experience in coaching managers to perform

Benefits

Our first promise - the ride of a lifetime

You will be joining the company in its most exciting phase, where we have proven our product market fit. With the growing online penetration of furniture, we will scale from 1 to 100. You will witness the rapid scaling of our customers and organization.

The second promise - a good place to work

We are building a company that puts people as the company’s core strategy for success. It’s our mandate to make every employee perform to their highest potential so that they can do the very best work of their lives here, in Castlery.

• We deeply value the employee’s growth, ensuring a good onboarding experience, building career development, clarity on the company strategy and everyone’s contribution to the bigger picture
• Create a supportive, transparent and flexible work environment to enable our people to be highly productive and creative
• Design and provide effective technical, managerial, culture and leadership training programs to help our people learn and grow

Core Function

• Responsible for developing the Bank’s corporate banking and trade finance/commodities business
• Service and develop existing/new customers
• Build up funded/unfunded assets and activating trade finance business
• Achieve profit objectives with portfolio diversification
  

Job Requirements

• Degree holder
• Minimum 10 years of relevant working experience, from Corporate Banking background
• Sound knowledge in banking products. Good credit and marketing skills.
• Strong interpersonal & communication skills.

We apologize that only shortlisted candidates will be contacted. Thank you

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

MAIN TASK

As Store Manager the person will manage day by day operations in the Singapore Store.

According to the Marketing and Sales Strategy the daily tasks will include sales responsibilities, showroom management as well as events management.

MAIN ACTIVITIES

Customer management

• Welcome and engage every guest providing the best customer experience.

• Manage or assist the showroom walk-ins, supporting the team with showroom visits previously booked.

• Work with Business developers to constantly increase the traffic within the Store.

• Report precisely daily activities, register visitors and leads through CRM system (Sales Force).

Showroom Management

• Maintain the showroom and the services offered with the high company standards and values.

• Ensure the Showroom is always in perfect condition (clean and tidy)

• Organize, manage, and supervise the showroom’s maintenance together with the local suppliers.

• Manage the Marketing tools and ensure their constant availability through a dedicated inventory to be kept always updated (catalogues, samples, folders, branded gadgets).

• keep he space always updated and upgraded with the last merchandising & marketing set-up.

• Assisting in the development of the presentation for the renovation, based on the Company indication.

• Support the management of the main social media channels and local adv campaigns.

• Report daily activities through the CRM system (Sales Force).

Event Management

• Plan and organize event in advance respecting theme and budget assigned.

• Be responsible for the execution of the event according to company standards and Values (invitations, catering, logistics, adv, mailing.)

Admin/Desk Office activities

• Manage the general email account and phone and Whatsapp contact.

• Support the sales team by preparing samples and the relative shipments (either locally or oversea) for Customer , Architect Studios, Design Studios, Contractors, Developers.

MUST HAVE

• Degree in Architecture/Interior Design/Economics

• Experience in retail/product promotion and showroom management

• Fluent English for handling English speaking people ; other language will be at advantage as need to interact with counter part in Italy

• Passion for architecture and design

• Good communication skills

• Organization and problem solving skill

• Proficient in Microsoft office software (Word, Excel, Power Point

Job Summary:

• Salary up to $9,000 + AWS + VB
• 5 days, Office Hours
• Location: Central

Job Responsibilities:

• Support the sites in all their Environment, Health, Safety and Security challenges. Implement HSSQE strategy/ initiatives/programmes. Act as a central point of contact between the Management team and the Marine crew.
• Deploy appropriate HSSQE management systems, standards, and tools. Monitor HSSQE performance, manage HSSQE auditing/certifications and assurance programmes and track, review and take necessary actions to drive continual HSSQE improvement. Responsible for the supervision of environmental issues.
• Ensure that the Integrated Management System supports the delivery of Regulatory Compliance and advice on compliance with relevant applicable Health and Safety Legislation and Regulations.
• Best Practices Implementation and Collaboration - Establishes the process for implementing HSSQE best practices with other sites/segments and seek continuous performance improvements.
• Involve in strategic planning for HSSQE workplan mapped according to the Key Performance Indicator. Promulgate and organize promotion campaign for HSSQE. Maintain Company’s Safety Management System in accordance with ISM, ISPS Codes, ISO 9001 and ISO14001.
• Identify knowledge or skills gaps (specific focus on safety, company policies and procedures) and implement supportive corrective actions to meet these needs to help ensure competency levels are attained and maintained.
• Create and maintain team spirit among the community, working hand in hand with other regional departments. Challenge breaches in HSSQE standards. Manage and optimize the regional HSSQE organisation to deliver added value to the organisation.

Requirements:

• Possess strong passion in HSSQE. Knowledge of ISM and ISPS standards and qualified as an internal auditor for ISO/ISM.
• Experience and knowledge in ship vetting, OVMSA regime and marine risk management.
• Able to travel at short notice as and when required is a must.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)

Contract Manager

• To review all Authority's and Contractor's drawings
• To review the Contractor's design and supervise all works
• To review, evaluate, and assess all formwork structures, formwork support systems, etc.
• To ensure that the contractor has obtained all necessary permits and clearance to work
• To ensure that contractors carry out their work in compliance with the prevailing regulations set up by the building authorities and government agencies of Singapore
• To attend site or coordination meetings as directed
• Supervise construction works, maintain quality control, and ensure that the works are carried out in accordance with the project specifications, design intent, approved drawings, and site instructions by the supervising qualified persons and project consultants/clients
• Inspect and monitor the quality of workmanship of the works on-site
• Inspect materials and workmanship of construction work
• Perform tests to check the quality of materials
• Keep and maintain proper and updated site records on the progress of work
• Follow the approved engineering drawings /documents & carried out the inspection
• Other ad hoc duties as and when directed

About the role:

This position is for a Customer Data Management technician who is under direct supervision. Tracks data on customer activities and assists with compiling customer service data. Applies basic skills in the execution of existing procedures

Key Responsibilities:

As a Service Coordinator, you’ll be responsible for:

• Works under direct supervision to provide assistance with customer data management activities.
• Uses computer software programs to accurately compile customer data.
• Tracks data on customer activities.
• Assists with compiling customer service data for basic business planning, sales forecasting and product quality measures.
• Assists with generating basic reports and statistics on sales.

Requirements:

We are looking for people who are meticulous in details and familiar in handling customer databases. If this is you, get in touch.

As a minimum you must have:

• Minimum Diploma holder.
• Minimum 2 years of relevant experience in managing customer database.
• Experience in SAP and Office Skills (Excel) is desired to have.

Job description

• Create opportunities at the early stages of the design process to enable products to be specified.
• Generate leads from consultant engineers, architects and government bodies and secure maximum product specification in line with the Company’ sales plan.
• Provide specification support to the sales department for ongoing contracts when required.

Responsibilities

• Call on Consultant Engineers, Architects, Government Departments and Client bodies to allow products to be specified.
• Liaise closely with the sales team when calling on prospective customers at the pre tender stages in order that a product submission can be made.
• Introduce new products to major Contractors, Consultant Engineers, Architects and Client bodies
• Produce and deliver technical presentations.
• Produce and deliver product training presentations to staff or clients.
• Participate in the monthly sales meetings in support of the BPM processes.
• Compilation of reports and forecasts as required. Including project pipelines and Sales Action Plans.
• Develop and implement specification plan that is aligned with the Group Strategic Goals specifically in terms of growth and market share. To feed into the 5 year rolling Business Plan.
• Awareness of competitors activities and identify relevant threats and opportunities.
• Perform any other duties assigned by immediate superior, Regional Head of Commercial, or Vice President

Skills required

• 3 years working experience as a Specification/Sales Manager in the Building and Construction industry.
• 5 years' experience managing and promoting high specification industrial products.

Educational requirements

Civil Engineering qualification or appropriate experience

• Looking for an experienced leader to set up operations.
• Role requires strong team management expertise.

About Our Client

Our client is a fast-growing F&B brand with a strong presence in China and Malaysia. They have a significant expansion plan in SEA. They are looking for a dynamic and experienced General Manager to lead their brand into new markets. This position will lead the pioneer team to set up country operations and build and inspire a high performing team.

Job Description

• Strategic Leadership and Direction: Drive the expansion strategy in the market. Guide the brand's strategic direction to ensure growth, market relevance, and sustainability.
• Market Penetration and Expansion: Develop and implement strategic plans for market penetration and growth. Leverage local connections and market insights for effective location scouting, hiring, and supply chain establishment.
• Operations Management: Manage a broad operation range, overseeing 50 to 500 stores, including budgeting, staffing, training, and operational efficiency.
• Lead the setup of new stores in untapped markets, ensuring alignment with the brand's standards and vision.
• Team Management and Culture Building: Cultivate a high-performance culture within the team, focusing on development, engagement, and accountability. Align team efforts with the brand's strategic objectives, fostering a culture of excellence and innovation.

The Successful Applicant

• Bachelor's degree in business administration, or related fields. A Master's degree or MBA is a plus.
• Proven experience as a General Manager or in a similar leadership role within F&B Retail.
• Deep understanding of the F&B industry, particularly with innovative and large-scale brands. Experience with new QSR brands is highly desirable.
• Strong track record of successful store openings and market entry strategies.
• Excellent team management, organizational, and leadership skills.
• Robust local connections in the market.
• Strategic thinker with a knack for innovation and adapting to market trends.

What's on Offer

Our client is looking for a General Manager who will be responsible for strategic leadership and direction. The General Manager will be positioned not only as an operational leader but also as a visionary driving the brand towards long-term success in new markets.

Candidate can expect to work in a highly autonomous and fast-paced environment with high ownership. You will be paid a competitive salary and enjoy employee's benefits on par with current market practice.

Contact

Kanika Sagar (Lic No: R22104649 / EA no: 18S9099)

Quote job ref

JN-022024-6340377

Phone number

+65 6416 9858

Michael Page International Pte Ltd | Registration No. 199804751N