Total 27,803 service operations manager job vacancies in Others category in Singapore

Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• Assist logistics process for shipment and delivery, and returns on products.
• Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective.
• Build relationships within the company and with external parties, such as suppliers or distributors.
• Read and comprehend legal documents, such as contracts or import/export agreements.
• Understanding of principles of accounting and finance.
• Collaborate with others from diverse backgrounds in order to identify problems and find solutions.
• Train and mentor employees, including reinforcement of safety guidelines.
• Report accidents and injuries and ensure proper treatment protocols are met.
• Create supply chain management strategies that increase efficiency and speed.
• Collaborate with other departments to close operational gaps.
• Balance safety, cost management and business growth then prepare and submit reports.
• Optimize warehouse functions.
• Handle communications and negotiations with suppliers.

Job Description

• Manage stationed cleaners, float team and Supervisors

•Recruit and deploy workers/ supervisors for existing and new sites

•Take charge and resolve operational ground issues when the needs arise

• Handle clients’ complaints and attend to emergency calls

• Fulfil clients’ expectation and requirements and ensure good customer relations

•Coaching and guiding direct reports on work-related issues

•Ensure high standard of hygiene and cleanliness within the customer premise as per contract requirements

•Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance

•Any additional duties (including hands on cleaning duties) as and required

Requirements

•Relevant hands-on experience in related field

•Diploma or Degree Holders

•Good communication and interpersonal skill

•Able to accept 6 days work and attend to last minute work assignments

Job Description

• Manage stationed cleaners, float team and Supervisors

•Recruit and deploy workers/ supervisors for existing and new sites

•Take charge and resolve operational ground issues when the needs arise

• Handle clients’ complaints and attend to emergency calls

• Fulfil clients’ expectation and requirements and ensure good customer relations

•Coaching and guiding direct reports on work-related issues

•Ensure high standard of hygiene and cleanliness within the customer premise as per contract requirements

•Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below standard performance

•Any additional duties (including hands on cleaning duties) as and required

Requirements

•Relevant hands-on experience in related field

•Diploma or Degree Holders

•Good communication and interpersonal skill

•Able to accept 6 days work and attend to last minute work assignments

A multi-franchise automotive company holding sole distributorships in Singapore is looking to fill the following position:

PARTS COORDINATOR (COUNTER OPERATIONS)

Key responsibilities will include, however not limited, to the following:

· Attend to all spare parts enquiries via phone, walk in or email;

· Advise workshop and customers of suitable spare parts;

· Check databases and industry catalogues to source the required spare parts;

· Ensuring the correct identification and issuance of parts/components;

· Preparation of quotes, purchase orders and other documentation;

· Managing of order loading to factory, receiving of goods and performing GRN.

· Handling of parts claims submission to factory;

· Carry out good housekeeping; and

· Participate in stocktaking (regular checking and valuing of goods) and update computer data.

Requirements:

· Able to communicate and work with all levels;

· Strong team player;

· Dedicated to providing excellent customer service with good attention to details;

· Strong ability to adapt and understand IT and workplace systems;

· Good knowledge of automotive parts and previous experience with automotive spare parts much preferred; and

· Must be willing to work on Saturdays and Sundays, when necessary.

Interested applicants, please submit a copy of your detailed resume and including the following details:

1. Past and current working experience

2. Current and expected Salaries

3. Reasons for leaving current and past employments

4. Notice period

We regret that only shortlisted candidates would be notified.

• Lead the overall day-to-day work of the infrastructure operations ensuring events and/or incidents are responded to in adherence to established processes
• Institute strong governance to lead and direct infrastructure operational team with standard operating procedures (SOPs) and workflows
• Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience
• Identify and define service delivery risks and offer, own, and manage risk mitigation strategies
• Identify chronic operational and security issues, and ensure they are managed appropriately
• Provide overview of operational challenges, risks and opportunities to leadership team
• Manage and escalate roadblocks that may jeopardize operations, infrastructure, and SLAs
• Oversee the operational personnel’ daily tasking and serve as a mentor to provide leadership to operational personnel
• Escalate issues to leadership in a timely manner with appropriate information regarding risk, action times and root cause analysis
• Recruitment, hiring, managing, supporting and career development to infrastructure operation personnel

Requirements

• Degree in Computer Science, Information Systems, or related discipline or equivalent experience
• Minimum 5 years of relevant work experience in the security operational field. Experience with SOC environment will be ideal
• Demonstrates broad knowledge of infrastructure technologies, trends and strategy
• Provide in depth technical expertise for both tactical and operational initiatives
• Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
• Strong knowledge of Information Systems Security
• Good knowledge of Windows/LINUX Operating System, Storage, Networking and Backup solutions

Job Description

• Supervise, lead and to motivate a team of sales associates to achieve sales targets and provide retail management standards to level of excellence customer service
• Execution on sales strategies and promotional activities to drive sales growth and meet revenue goals.
• Customer Service Management (Customer satisfaction and resolving any complaints)
• Monitor and evaluate sales performance, providing feedback and coaching to team members to improve sales and customer interactions.
• Upkeeping store visual merchandising and maintaining company branding guidelines
• Displaying strong knowledge of brands and updated on industry trends. To effectively and educate customers about our brand while providing styling advice
• Training of new hires on latest SOPs, branding, product knowledge and sales techniques
• POS management/ cash management and reconciliation.
• Manage inventory levels, including stock replenishment, stock transfers, and conducting regular stock checks to maintain adequate product availability.
• Ensuring periodic stocktaking are in order
• Manpower coordination and planning

Job scope:

In charge of all inventories in the warehouse

Handles inventory operations.

Ensure operational efficiency and identify gaps to improve existing operations.

Resolving issues arising from operations.

Responsible to maintain cleanliness and tidiness of the workplace.

Follow strictly to proper handling of food items according to food hygiene and safety guidelines.

Requirements:

Fast Learner with good supervisory skill

Ability to work in a fast-paced and dynamic environment

Able to work independently

Able to work in freezer

Operational:

• Oversee and ensure the smooth operation of the assigned outlets
• Lead a team of Senior/Outlet Managers in achieving sales targets and overall performance of outlets
• Overall accountable to an area or portfolio assigned including P&L, fulfillment of targets and policies of the company
• Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows
• Monitor sales and provide routine/monthly sales reports with recommendations for business reviews with management
• Ensure proper cost control on all expenses according to budget and provide suggestions on cost saving
• Review and provide feedback to Outlet Managers and the team with relations to job assignments according to operational needs in order to achieve and maximize work efficiency
• Cooperate with various supporting departments to ensure smooth daily workflow

Service and Quality:

• Maintain and improve established quality and service standards
• Uphold the highest standards of food quality and food hygiene standards across all outlets by conducting regular inspections
• Develop subordinates by providing ongoing feedback for operational improvement and establishing performance expectations
• Direct and manage outlets according to the company SOPs and regulatory requirements
• Conduct investigations & prepare reports for all incidents happened at outlet and put up recommendations
• Ability to respond to the customer or team members comments and feedback professionally
• Manage staff performance and disciplinary issues
• Resolve customers’ complaints and operational issues

Administrative:

• Strategically plan and review weekly manpower schedules to achieve optimal operational standards and control manpower costs effectively
• Effectively communicate company policies and procedures to staff
• Prepare and timely submission of reports to Operations Manager and relative supporting departments
• Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance
• Handle disciplinary issues, grievances, disputes and work tension among the team
• Perform other tasks or duties assigned by the Operations Manager

Requirements:

• At least 3-4 years of supervisory experience in relative industries: F&B/Customer Services/Hotels/other hospitality sector
• Positive working attitude with good teamwork spirit
• Possess leadership skills with ability to guide and coach a group of Outlet Managers
• Responsible and ability to maintain quality of work
• Good interpersonal and communication skills
• Strong adaptability to a fast-pace working environment
• Computer literacy (Microsoft Word, Excel and etc)
• Knowledge of POS systems

Merchandising and Market Research

• Devise and implement sales and merchandising plans and strategies to achieve sales, stock and profit targets of the department.
• To maximize sales and minimize losses through the proper management of staff, merchandise and space of department.
• Manage and control buying budgets, merchandise mix and stocks.
• Enhance online store sales by extending and maximizing the synergy effect with our physical store.
• Forecast and analyze fashion and demand trends, explore and recommend new merchandise mix and suppliers.
• Plan and develop effective and efficient sourcing and procurement systems, source and procure merchandise.
• Conduct market survey, research trade information and analysis on competitors’ stores.
• Negotiate with vendors / suppliers for most favorable terms and conditions and to plan major vendor programs in important growth areas.
• Plan and execute renovation plan/s for department.

Business / Sales and Cost Management

• Management of day-to-day business plans and sales operations of department.
• Effective management / control of operating expenses (including manpower expenses).
• Support sales floor operations (during operation hours) and to lead and motivate staff and promoters to carry out their duties effectively and efficiently in order to achieve sales, profits and stock targets.
• Prepare and analyze sales / profits / stock reports; prepare budget reports and any other records required by the company.

Advertising and Promotions Events / Merchandise Presentation

• Prepare and execute advertising and promotion plans, budget and schedules based on sales plan.
• Enhance merchandise presentations (display).
• Embrace digital marketing for better customer engagement and business growth for physical store and online store.

Staff Management & Customer Service

• Prepare and execute manpower plans; to check and approve department’s monthly staff roster; to ensure optimal management of manpower strength/effective manpower planning.
• Conduct On-The-Job training - ensure that all staff and promoters provide the highest level of service to customers; adhere to company policies, rules and regulations; behave according to business etiquette and standards set by the company; are properly dressed and groomed.
• Any other job-related duties as and when assigned by the company

Requirements

• Applicants should have good knowledge of Golfing products

Candidates who are keen to apply, pls send your resume to : [email protected]

Job Description:

• Overall, in charge and responsible for various system supporting customer services.
• To be responsible for Infra for company’s System supporting and maintaining
• DNS Servers, Postfix, VMware Cluster, Cpanel
• Acronis, Veeam Backup solution
• Window Server Operations System and Linux
• Monitoring servers like Nagios and Cacti
• Implement and support third party cloud services.
• Manage and guide a group of system engineer to ensure smooth operation of day-today business.
• Involve in providing solution to customer requirement related to system services
• Maintain service SLA for system services through continuous improvement of system
uptime.
• Plan and design expansion of system infrastructure as business grows.
• Maintain the security of the system servers through industry best practices.
• Hands-on troubleshooting of system related issues.
• Support scripting for the related supported applications
• Meeting customer and site installation when required.
• Perform service request and changes related to system services.
• Maintenance of back-up events and monitoring systems

• Create and maintain programmatic and technical documentation to insure efficient planning and execution

• Responding to, solving of, first and second line incidents and monitoring all systems elements.

• Standby for after office hours escalations.

Reqiurements:

• Diploma or Degree graduate.

• Strong knowledge of managing system servers under Window OS and Linux

• Strong knowledge of managing storage system supporting physical and virtualization environment.

• Good knowledge of IP networking and Security

• Acquired valid Microsoft certifications and related Linux certification.

• Acquired related virtualization certification.

• Self-motivated, right attitude, independent and always keen to learn new technologies.

• Good analytical skill and problem-solving ability.

• Dedication to customer service and customer satisfaction

Job Roles & Responsibilities:

• Evaluate, propose and specify appropriate technologies and IT architectures with the aim of achieving business objectives
• Identify system improvement to ensure information quality, security, availability and accessibility.
• Manage a team of IT personnel; as well as external consultants in implementing various projects from requirement gathering, conceptualizing through to implementation and post implementation support.
• Responsible for the hardware installation, maintenance, network monitoring, capacity planning and technical support to LAN, WAN, Network Management tools, Firewalls and other communication systems.
• Plan, design, install and commission new network equipment and applications.
• Ensure that the network is stable, secure and running with minimum downtime.
• Implement effective back-up strategy for data preservation and disaster recovery to support, enhance legacy systems and provide training and support.
• Review, update and formulate IT policies and ensure policies are closely followed.
• Review user access matrix and control with proper documentation.
• Leads, formulates, develops and executes the organization technology strategy and give direction in the technology organization in the development of strategic applications.
• Any other duties that may be assigned from time to time.

Responsibilities

• Lead the overall day-to-day work of the security operations center in ensuring events and/or incidents are detected and responded to established process as per the agreed standing order.
• Recruit, manage, develop, and retain the SOC analysts.
• Develop and revise the framework, procedures and processes that are required to ensure daily operation in SOC.
• Develop and review the list of standard operational documents that are required in the SOC.
• Ensure the reports (monthly and periodically) are delivered accurately and timely.
• Train the SOC analysts to carry the daily operations in accordance to established framework, procedures and processes.
• Ensure strict compliance to the agreed SLA.
• Collaborate with various teams in Ensign in ensuring that that the services are onboarded promptly as per the scheduled plan.
• Collaborate with the OMs and ODs within Ensign to align the best practices in SOC operations and environment.
• Identify and manage service delivery risks and service improvement plan to define the means to address the gaps.
• Deliver a positive security outcome to drive Client Satisfaction, Retention and Growth.

Requirements

• BS/BA degree in Computer Science, Information Systems, or related discipline or equivalent experience.
• 8 or more years of professional work experience in the security IT field, with relevant experience in the maritime industry
• Experienced with operations in SOC environment.
• Proficient experience working in an Agile environment.
• Demonstrates broad knowledge of cybersecurity technologies, trends and strategy.
• Strong analytical skills to define risk, identify potential threats, and develop action/mitigation plan.
• Organizational, project management, interpersonal and communication skills (verbal and written).
• Ability to manage and prioritize multiple tasks and projects and assist/advise support engineers in establishing appropriate priorities as well as demonstrated ability to manage customer projects and portfolios.
• Strong interpersonal skills, ability to mentor/train staff and bring awareness to current and emerging threats.

• Support the design, development, implementation and embedding of a new programme across multiple institutions.

• Responsible for duties including budgeting, tracking and managing of funds awarded to the programme.

• Responsible for managing the team across multiple institutions and reporting to multiple stakeholders on a regular basis.

• Manage budget and claims to support short term & long term plans of the programme.

• Collaborate with MOH and other relevant agencies to drive the development of the new programme.

• Review programme reports for senior management endorsement and submission of quarterly and interim reports to management and relevant parties.

• Provide regular audits on reports submitted by all parties.

• Follow up on one-rehab tasks assigned by the various programme leads.

For interested candidates, please send your updated resume:

Responsibilities

• Manage and oversee the construction of trackwork for LTA projects.
• Ensure compliance with safety standards and regulations.
• Coordinate with various stakeholders including engineers, subcontractors, and suppliers.
• Develop and maintain construction schedules and budgets.
• Review and approve trackwork design drawings and specifications.
• Monitor and supervise the construction progress and quality.
• Resolve any issues and conflicts that may arise during construction.
• Provide regular updates and reports to project management.
• Ensure proper documentation and record-keeping of construction activities.

Requirements:

• Bachelor's degree in Civil Engineering or relevant field.
• Minimum 4 years of experience in Railway/ Trackwork Industry.
• Strong knowledge of trackwork construction methods, materials, and equipment.

Interested candidates who wish to apply for the advertised position, please click on the APPLY

button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we

may collect, use or disclose your personal information for purpose in connection with the services

provided by us.

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Job Details:

• Employment Type: Full-Time
• Industry: Fashion Apparel/Footwear
• Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.
• Monthly Base Salary: Up to SGD 5,000 per month
• Work Location: MacPherson, Singapore

Key Responsibilities:

• Monitor, review, consolidate, and analyze sales performance of product categories to maximize sales and manage inventory efficiently.
• Complete assortment analytics to develop seasonal category strategies and assortment plans as directed by the Merchandising Manager.
• Monitor and analyze sales, stock levels, months to clear, and stock aging to make appropriate recommendations at both the individual SKU and brand levels.
• Achieve key performance metrics for product categories.
• Plan and monitor purchases in alignment with regional guidelines.
• Maintain appropriate and effective merchandising standards, including replenishment, consolidation, and proper SKU count in stores.
• Monitor market competition and purchases to date vs. target purchases to proactively suggest and initiate corrective actions.
• Prepare and analyze weekly, monthly, and seasonal merchandising and buying reports to optimize sales, margin, and inventory management.
• Assist in managing and leading the Merchandising team.

You will need: -

• Educational Background: Diploma/Degree in Retail/Fashion/Business or equivalent.
• Experience: Minimum of 5 years in a similar managerial position in the fashion apparel/footwear industry.
• Technical Skills: Strong analytical skills, proficiency in Microsoft Excel, and ability to work in a fast-paced environment.

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

A finance manager is hired to support an organisation’s executive management team through financial expertise and strategic decision making. Some of the critical responsibilities of a financial manager include: It is necessary to keep enough cash and liquidity to meet the requirements of a business. A firm can raise funds through equity and debt.

JOB REQUIREMENTS

• Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company

• Use financial modeling to simulate financial scenarios

• Present potential scenarios and outcomes to management team

• Manage the preparation and publication of departmental and organization financial documents

• Collaborate with management on development and execution of funding strategies

• Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles

• Develop or recommend solutions for problems or situations

We are seeking a highly organised and detail-oriented individual to join our team as a Travel Administration/Operations Manager for our travel agency. The ideal candidate will be responsible for overseeing all aspects of operations, including bookings, logistics, administration, and customer service.

Responsibilities:

• Manage and coordinate all aspects of the booking process, including liaising with clients, vendors, and partners to ensure smooth transactions.
• Handle logistics for travel arrangements, including flights, accommodations, transportation, and activities, to ensure a seamless experience for our clients.
• Oversee administrative tasks such as paperwork, invoicing, and record-keeping to maintain accurate and up-to-date information.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor and manage budgets, expenses, and revenue to ensure profitability and cost-effectiveness.
• Maintain a high level of customer service, responding promptly to inquiries, resolving issues, and ensuring client satisfaction.
• Stay informed about industry trends, regulations, and best practices to ensure compliance and competitive advantage.
• Collaborate with other team members, to coordinate efforts and achieve company goals.
• Continuously evaluate and optimise operations to enhance efficiency, quality, and performance.

Qualifications:

• Bachelor's degree in business administration, hospitality management, or a related field.
• Previous experience in operations management, preferably in the travel or tourism industry.
• Strong organisational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritise, and work under pressure in a fast-paced environment.
• Proficiency in Microsoft Office.
• Ability to write emails, make phone calls and procure tickets and bookings.
• Leadership abilities and team management experience.
• Problem-solving skills and a proactive approach to challenges.
• Flexibility to adapt to changing priorities and schedules.
• Passion for travel and a commitment to delivering exceptional service to clients.
• Familiarity with England, Malaysia and the USA is a plus as we would like to expand tours there.
• May be required to be responsible for managing tourists, or new potential business opportunities. Proficiency in English, Chinese and Malay Language is appreciated.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

Excellent organizational, problem-solving, project management and communication skills Willingness to show leadership and guidance from the floor

• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Monitor stock levels and purchases and ensure they stay within budget
• Deal with complaints from customers to maintain the store’s reputation
• Inspect the areas in the store and resolve any issues that might arise
• Plan and oversee in-store promotional events or displays
• Keep abreast of market trends to determine the need for improvements in the store
• Analyze sales and revenue reports and make forecasts
• Ensure the store fulfils all legal health and safety guidelines

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Detailed Job Responsibilities

• Lead, manage and motivate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs
• Build and sustain effective communication with other roles involved in the project
• Project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks / milestones
• Identify and mitigate risks and issues arising in project and timely escalations throughout project life cycle
• Write business requirements documents for projects/enhancements/ continuous improvements
• Map AS-IS and TO-BE processes, design new business processes and re-engineer existing business processes and define operational process metrics.
• Responsible for super user/ end user acceptance testing, including executing some test scripts and overseeing and execution of process training
• Manage change requests to ensure all parties are informed of the impacts on schedule and budget
• Conduct pre-and post-implementation audits
• Manage customer satisfaction within the project period
• Ensure a seamless handover of successfully implemented project to operations team
• Document lessons learned at the end of project cycle
• Perform other job-related functions as assigned

Requirements

· A bachelor Degree in a related discipline (preferably engineering)

· Proven track record in project management, data analysis skills

· Strong understanding of formal project management methodologies

· Experience as an operation manager in warehousing/ eCom ops experience

· Able to multi-task and work under pressure and tight schedule effectively and independently

· Proficient in MS Office Suite

· 5 years experience in a supply chain project implementation

· Travel requirement: 30 – 50%

Salary shall commensurate with relevant experience.

We regret that only shortlisted candidates will be notified.

• Developing a project plan and managing the schedule, budget, and team members’ time sheets to ensure completion of the project within the specified time frame
• Communicating with clients and stakeholders to ensure they are aware of project status and any potential problems or delays
• Ensuring compliance with all laws, regulations, and best practices for safety and environmental concerns
• Managing procurement activities, including ordering raw materials and equipment, arranging for shipping and delivery schedules, and negotiating prices with vendors
• Conducting feasibility studies to assess business opportunities and make recommendations regarding strategy or implementation plans
• Coordinating with suppliers and subcontractors to ensure that materials are available when needed and that tasks are completed on time and within budget
• Managing the day-to-day operations of a project including hiring personnel, purchasing materials and supplies, monitoring budgets, and ensuring compliance with governmental regulations
• Overseeing the project closeout process to ensure that all documentation is complete.

About the role

Reporting to the client's supply chain manager, this role will work closely with internal and external stakeholders to strategise, manage and coordinate the growth of their logistics function.

What you will be doing

• Assess and advise supply chain managers on all existing and potential opportunities with regards to freight forwarding in the region
• Act as central POC for all matters logistics and freight forwarding, in all related regions:
• Utilise Bollore's global network to address all existing ad hoc needs for freight forwarding/ logistical activites that arise across client's APAC project footprint
• Verify client's supplier's logistical solutions and advise/promote alternatives where plausible
• Work with client's projects to expedite supplier shipments, in line with contractual delivery dates
• Through co-ordination with Bollore's BI team, guarantee the flow of logistics intelligence into client platforms for monthly report on global logistics landscape, verify and challenge the data where necessary
• Assist supply chain managers with necessary information required to develop the logistics category strategy
• Promote and drive logistics sustainability initiatives in collaboration with client's supply chain and sustainability teams
• Familiarise oneself with client's existing logistics and supply chain risk platforms, contributing with data and know-how where necessary
• Prepare (multi-regional) monthly structured billing for any and all logistical services provided by Bollore to client, to be approved by a supply chain manager (and regional contracts teams if necessary)
• Any other logsitics-related tasks deemed relevative by supply chain managers

The successful candidate

• Demonstrated work experience in APAC logistics landscape of at least 5 years
• Strong knowledge in customs compliance
• Project implementation experience
• Strong ability in data analytics
• Excellent communication skills
• Proactive problem solving and continuous improvement mindset