Total 23,841 talent acquisition manager job vacancies in Others category in Singapore

Key Responsibilities:

• Platform Expertise: Develop a thorough understanding of the features and capabilities of our in-house virtual Annual General Meeting platform, ensuring alignment with client and regulatory needs.
• Management Presentations: Organise and deliver clear, impactful presentations to senior management team, explaining the versatility, built-in security features, and compliance with the Building Maintenance and Strata Management Act (BMSMA) regulations.
• Stakeholder Communication: Coordinate and host information sessions with the different stakeholders and participants, ensuring they are fully briefed on the processes, timelines, and data collection requirements for each virtual annual general meetingproject.
• Team Training: Lead and train the virtual annual general meeting team to uphold the highest standards of professionalism in virtual annual general meeting moderation, ensuring smooth operations during the virtual annual general meeting process.
• Task & Resource Allocation: Oversee the assignment of tasks and resources for the customisation of the virtual annual general meeting platform, ensuring the delivery of tailored solutions that meet client requirements.
• Quality Control & Verification: Ensure the accuracy of all builds, testing, and system integrations. Verify that the platform meets client specifications and operates as intended before each virtual annual general meeting session.
• Conduct Virtual Annual General Meetings: Conduct, manage, and oversee the execution of virtual annual general meetings, ensuring seamless delivery and troubleshooting (if required) during the sessions to guarantee a positive experience for clients and attendees.
• Continuous Improvement: Organise regular training and workshops for the entire virtual annual general meeting team to ensure consistent, high-quality service delivery across all client engagements.

Skills and Qualifications:

• In-depth Knowledge of BMSMA: Strong understanding of the Building Maintenance and Strata Management Act (BMSMA) and its implications for virtual annual general meeting processes.
• Attention to Detail: Keen eye for detail, ensuring the accuracy and compliance of all processes, documentation, and system functionality.
• Excellent Communication Skills: Outstanding verbal and written communication skills with the ability to explain complex technical concepts in a clear, engaging manner.
• Client-Centric: Demonstrated ability to manage client expectations, attend to specific client requests, and provide timely solutions to any issues or concerns.
• Leadership & Team Management: Proven ability to lead, motivate, and develop a team, ensuring high standards of professionalism, customer service, and operational efficiency.
• Problem-Solving: Ability to anticipate challenges, proactively address concerns, and provide creative solutions to ensure the smooth running of the eAGM process.
• Experience with Technology: Prior experience with virtual annual general meeting technology platforms or similar software tools is highly desirable.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• The chance to work on diverse and exciting projects.

Who is suitable for this role?

• HQ Managers of Property Management companies.
• Onsite Managers of MCSTs with expertise in virtual annual general meetingplanning and execution.

How to Apply:

• If you are a proactive and detail-oriented project manager with a passion for delivering exceptional results, we would love to hear from you. Please send your resume and a cover letter detailing your relevant experience to [email protected] with the subject line "Head of Department- Electronic AGM”
• Join us at iCondo and contribute to our mission of delivering top-notch solutions to our clients!

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

We are currently seeking a highly motivated individual in a renewable 1 year contract position. The potential for contract extensions based on performance is available.

In addition to the salary, this position offers various benefits, including:

• Annual wage supplement
• Performance bonus
• Merit increment

Salary Range: $3,500 to $4,000 (Depending on experience)

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601

Working hours: 8.30am to 6.00pm (Monday to Thursday), 8.30am to 5.30pm (Friday)

Key Responsibilities:

Helpdesk Support:

• Provide first-level support through Freshdesk, ensuring timely and effective resolution of customer inquiries and technical issues.
• Troubleshoot and resolve system and CRM-related problems.
• Escalate complex issues to relevant technical teams when necessary.

Customer Service:

• Act as the front-line representative for customer interactions, ensuring a positive experience.
• Address customer concerns and provide solutions in a professional and courteous manner.
• Maintain up-to-date knowledge of our products and services to assist customers effectively.

Operational Support:

• Support operations within the technical business units, ensuring smooth workflows and processes.
• Assist with the implementation and maintenance of system and CRM tools.
• Collaborate with technical teams to understand operational requirements and provide necessary support.

Administrative Duties:

• Perform general administrative tasks, including documentation, reporting, and scheduling.
• Manage and organize records and databases related to customer support and operations.
• Assist in the preparation of reports and presentations for management.

Collaboration and Product Enhancement:

• Partner with business units to identify areas for product improvement and enhancement.
• Provide feedback and insights from customer interactions to help refine products and services.
• Participate in team meetings and contribute to discussions on product development and innovation.

Requirements:

Experience:

• Minimum of 2 years experience in a helpdesk support role.
• Proven experience with Freshdesk and CRM systems preferred.

Skills:

• Strong customer service orientation with excellent communication and interpersonal skills.
• Proficiency in troubleshooting and problem-solving.
• Ability to manage multiple tasks and prioritize effectively.
• Detail-oriented with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities:

• Ensure the implementation and compliance of QHSE Management Systems with local regulations and global standards.
• Drive QHSE objectives, manage corrective and preventive actions, and support continuous improvement initiatives.
• Oversee QHSE certifications, lead training programs, and conduct internal audits and risk assessments.
• Support customer QHSE meetings, industry certifications, and external audits, ensuring all requirements are met.
• Manage supplier evaluations and maintain a list of approved suppliers for quality and compliance.

Requirements:

• Minimum 3 years of experience
• QHSE internal auditor certified
• Experience in ISO 9001, ISO 14001 and ISO 45001

Kindly email your resume in a comprehensive Word format to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Please be informed that by applying for the advertised position, the candidate is considered to have given their consent for us to collect, utilize, or disclose their personal information for the purposes related to the services we provide.

Jacqueline Goh

EA License Number: 22C1430

Registration Number: R1326664

• Open culture, people centric and diverse working environment
• Market leader with a culture of leadership development

About Our Client

Our client is a leading provider of critical infrastructure and services, ensuring seamless connections for businesses and individuals across the region. A market leader with a proven track record of consistent revenue growth year after year.

Job Description

• Prepare accurate and timely financial reports (quarterly, annual) including P&L, balance sheet, cash flow, working capital analysis, and business highlights.
• Analyze financial data, prepare reports (group submissions, flash results) and translate data into actionable insights for business strategy and process improvement.
• Maintain and expand Excel budget models for overall company financials and forecasts.
• Track KPIs, compare actual performance to budget/forecast, identify improvement areas and collaborate across teams to drive positive changes.
• Partner with cross-functional teams to promote understanding of business performance and support strategic decision-making.
• Conduct ad-hoc analysis and participate in special projects, providing timely and insightful recommendations.
• Perform other duties as assigned.

The Successful Applicant

• Bachelor's degree in Accounting or related field
• At least 3-4 years relevant experience, a background in data analytics/asset management will be beneficial in a smooth transition and quick grasp of the responsibilities.
• Individuals who are analytical, proficient in financial modelling, data analysis, and reporting tools (Excel, PowerPoint, ERP systems).
• Excellent interpersonal and communication skills, with the ability to collaborate effectively across teams.
• Demonstrates a proactive and results-oriented approach, excelling in a fast-paced work environment.
• Proficient in Microsoft office eg. Word, Excel, PowerPoint
• Familiarity with SAP S/4 Hana will be a valuable asset.

What's on Offer

You can look forward to:

• Thirve in fast-paced organization which values proactiveness and promotes professional development
• Direct collaboration with senior stakeholders and exposure to the SEA portfolio
• Attractive remuneration package and benefits

Contact

Swee Kee Chu (Lic No: R21103443/ EA no: 18C9065)

Quote job ref

JN-102024-6574640

Phone number

+65 6416 9889

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

The country GM is responsible for managing the day-to-day operations for Singapore. This include sales strategies, inventory management, pricing, staffing decisions and more.

Key Results Areas:

• P&L responsibility – Participate in budget setting. Grow and achieve both top and bottom line target as well as meeting country-level growth metrics set by senior leadership.
• Sales Development- Take a strong lead and hands-on approach in business development and sales; determine optimal utilization of staff and resources; improve the goals and accountabilities of sales team; effectively lead sales team to grow the business, expand sales network and reach revenue targets.
• Implementing Brand Strategies - this includes brand building, devise advertising and promotional plans, products positioning, product launch, product development and global brand marketing development.
• Pricing & Inventory – Using various pricing strategies to optimize sell out and increase profitability thru managing sales mixes and focusing sales people on high value and high return products. Maintain healthy inventory cycle to reduce obsolesce and age stocks.
• Suppliers Relationship – Managing communication with suppliers on production order and constantly feedback to them market update which include competitor’s activities and price movement, imports regulation, product development, demand forecasting and marketing supports.
• Reporting - Synthesize monthly, quarterly, and annual reports on progress and development.

Any other ad hoc projects assigned by Management

Alan Ang

EA Personnel Registration No.: R1106345

EA License Number : 17C8809

The Duty Manager supervises and coordinates the daily operations of the front office department to ensure the smooth delivery of guest service in accordance with the department's service standards and procedures.

He/She plans resources, allocates work assignments, maintains accurate room status information and handles operational irregularities.

Primary Responsibilities:

- Acts as Manager on duty for the hotel, dealing with complaints, problem-solving, disturbances, special requests, and any other issues that may arise.

- Directs and oversees all hotel operations to ensure guest satisfaction and safety.

- Manages the front desk, ensuring all employees perform the tasks assigned to them and coordinate front desk activities with other departments.

- Ensures team members perform and accurately complete the daily night audit in a timely fashion.

- Prepares and distributes daily summary reports for Hospitality Services Division.

- Completes and records the Night Shift Checklist (before and after Night Audits) accurately, by Operational, Financial, and Administrative tasks listed in the checklists.

- Prepares incident report as and when required.

- Assists the Front Office Manager in implementing and enforcing financial controls throughout the department, helping control operating expenses, scheduling, and purchasing.

Roles and Responsibilities

• Responsible for direct work for Reinforced Concrete Works for Drainage and Tunnel top & bottom slab

construction (Rebar & RC Formwork).

• Overseeing and monitoring on-site the daily construction and site coordination of construction activities

for rebar & formwork.

• Check shopdrawings for the preparation of structure works.

• Responsible for rebar BBS Schedule.

• Arrange works to workers.

• Control and minimize material wastages.

• In-charge of Inspection with RE / RTO.

• Ensure safe working conditions for workers.

• At least 25 years working experience in the field of Reinforced Concrete Works.

• Good in assessing rebar quantities based on construction drawings and must have good working

experience in Reinforced Concrete Works.

Job Requirements:

Degree in Engineering (Civil) or equivalent

Min. 20 years working experience

Microsoft Office

Experience in Infra-structure project more than 200million.

Other information

Working Location at Bugis

To Apply

Please submit your resume in Microsoft Word and indicate the below information:

Current Salary & Expected Salary

Availability to Commence Work

Type of Projects handled.

Our Client is in the Aerospace Industry. Due to their current expansion plan, they are looking for an Operation Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibility

• Lead the operations team to meet KPIs in HSE, Quality, Delivery, Cost, and Productivity.
• Build and develop the team to ensure consistent and improved performance year-over-year.
• Foster a proactive HSE culture and drive safety improvement.
• Optimize resources to achieve KPIs in safety, quality, sales, WIP, expenses, and productivity.
• Ensure equipment availability through Total Productive Maintenance.
• Manage headcount, skill development, recruitment, and succession planning.
• Mentor the team to build a high-performance culture.
• Any ad-hoc duty as given

Requirement

• Min Degree/Master in Manufacturing, Aerospace or Engineering
• Min 6 – 8 years of experience in Manufacturing, Operation and Management (direct and indirect reports)
• Good knowledge in Lean Manufacturing and Six Sigma / Value Stream
• Deep knowledge and experience in operations management in Aerospace, oil & gas or equipment manufacturer.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

About the company
A regional risk management role with our client who is a renowned global insurance company.

About the job

• You will be leading and enhancing the Enterprise Risk Management (ERM) framework to align with both regulatory standards and internal risk management policies.
• You will be required to identify and assess various risks across financial, operational, and strategic risks, ensuring that risk management practices aligns with the business strategy.
• You will be responsible for reviewing and updating local risk policies, standards, and conducting risk assessments.
• You will lead the Own Risk and Solvency Assessment (ORSA) process, reviewing solvency assessments and coordinating regulatory ORSA submissions.
• You will track action plans, oversee operational incidents, and manage the effectiveness of the Business Continuity Plan (BCP).

Skills and experience required

• At least 5 years of risk management/audit experience, ideally in the re/insurance industry.
• You should possess expertise in risk governance, ORSA and ERM framework
• You should possess strong analytical, communication, and stakeholder management skills

To apply online please use the 'apply' function, alternatively you may contact Lynette Lim.
(EA: 94C3609/ R1435181 )

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

Brief Summary:

• Basic up $5500
• Mon to Fri: 9.00am - 6.00pm
• Location: UBI
• Permanent Role + VB + 14AL

Job Responsibilities:

• Collaborate with the Commercial Manager to develop online retail strategies for Singapore and Asia Pacific markets.
• Support brand and product marketing strategies to align with business goals and maximize revenue.
• Plan and implement customer engagement activities to enhance the eStore experience and boost conversions.
• Create engaging content for digital ads, EDMs, and other acquisition channels.
• Coordinate brand, marketing, and eCommerce activities with cross-functional teams.
• Develop and manage partnerships with KOLs, media, and stakeholders from ideation to execution.
• Generate monthly reports on brand and competitor performance, identifying growth opportunities.
• Stay updated on industry trends to keep content relevant and innovative.
• Oversee daily eCommerce operations, including storefront updates, order fulfilment, and customer issue resolution.
• Ensure accurate and up-to-date eCommerce content across all platforms.
• Plan and execute promotions, livestreaming campaigns, and collaborations with content creators.
• Liaise with vendors to troubleshoot issues, optimize the eStore experience, and enhance backend systems.
• Analyze product and campaign performance to improve marketing ROI and effectiveness.

Job Requirements:

• Min. 2 to 3 years of experience, with preferably experience in the FMCG / beauty industry.
• Min. Degree in Marketing, Sales or equivalent.
• Proven experience in working with platforms such as Shopee, Lazada and eStore.

For consideration, kindly submit your CV by clicking “APPLY NOW” or TEXT +65 9422 1220 for confidential discussion.

*Only shortlisted candidates would be notified*

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22111807 | Yap Teng Hui

JOB SUMMARY

Reporting to the Guest Experience Manager, the Assistant Guest Experience Manager will assist in collaborating closely with the butler team and assist in leading and supervising the guest experience team in delivering a seamless and delightful stay experience for our guests.

What you will be DOING:

• Collaborate closely with the Butler team to ensure maximum guest engagement and satisfaction through personal recognition and prompt proactive attention from arrival through departure of the guests.

• Ensure all ACCOR members receive all benefits consistently, repeat guests and other VIP’s receive special recognition and services,

• Extend warm and genuine greetings to all guests.

• Liaise with Butler team, other departments and external service provider (where applicable) to ensure guests’ needs and requests are met seamlessly and effectively.

• Liaise closely with the Butler team and other operation teams for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations.

• Maintain repeat guest history records and system effectively.

• Monitor the milestone programme and amenity history of guests

• Work and communicate closely with the Butler team to perform such functions as to include but not be limited to:

· Prepare guest welcome letters

· Ensure preferred amenities are placed prior guests arrival

· Attend to special requests by guests

· Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests

· Prepare requisitions for amenities on a timely basis

· Ensure the entire range of services offered with the aim to maximum guest satisfaction

· Stay abreast of the events and activities in the city that are of interest to the guests.

· Supervise and coach the Guest Experience team.

· Conduct performance review for the Guest Experience team.

· Conduct on-the-job training for the team.

· Plan duty roster effectively and productively.

· Conduct daily shift briefing.

· Observe all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives organised by the Hotel.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Diploma in Hospitality/Tourism or equivalent

· Minimum 5 years of relevant hospitality working experience appointment

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Strong time management skills

· Creative and resourceful

· Understand the needs of international luxury travellers

· Possess strong local hospitality market knowledge

· Flexible with working days and hours including weekends and public holidays

Permanent, Teck Whye , 830am-6pm, 5.5days (alternate Saturday half day)

Our client

30 Years Old Reputable facility management company.

Job scope

• To lead a team of lift technicians for lift breakdown repair n maintenance n supervise contractor for lift upgrading
• To manage general lift matters including smooth operations of the lifts, general repair n maintenance
• To attending to breakdowns; troubleshooting of the lift

Requirements

• Diploma in Mechanical / Electrical Engineering or Engineering equivalent
• 2 years’ relevant experience in lift industry
• Bilingual

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialised rail engineering works, sustainable solutions and FM Consultancy services.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs

• Observe and comply with all prevailing and regulations relating to Fire Safety Act.
• Conduct fire safety training for staff.
• Carry out regular building inspection and ensure non-compliance of fire safety are addressed and rectified.
• Ensure building fire evacuation routes are free from obstruction and fire evacuation plans are in place.
• Submit monthly and annual fire safety report.
• Conduct table top exercise regularly, fire drill exercise, fire risk assessment and incident management.
• Ensure staff and contractors comply with the safety regulations.
• Ensure all works carried out safely and/or in accordance with safety procedures
• Prepare and implement the Emergency Response Plan, Arson Prevention Plan, In-Place Protection Plan in the premises.
• To train, co-ordinate and supervise the Company Emergency Response Team (CERT) for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To conduct training to the occupants within the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies.
• To ensure all CERT equipment are put in place and properly maintained.
• To conduct SCDF CERT AUDIT annually.
• To conduct checks with appointed PE and submission of Annual Fire Certificate Renewal.
• To carry out a fire risk assessment of the premises and perform checks to any fire safety related activities or works with implementation of practical mitigation measures and solutions
• To oversee the maintenance of the fire safety & protection systems within the premises.

Requirement

• Diploma in Building or related discipline
• At least 3 years of experience in the relevant trade.
• Registered Fire Safety Manager with SCDF
• Able to work independently and possess good interpersonal skills.
• Good communication skills both verbal and written.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Possess high level of initiative and integrity.
• Has a good safety mindset and displays good WSH behaviour.

- handling of customer complain and feedback

- Providing Customer Oriented Service

- Work with Team member in service and maintaining of whole restaurant cleaniness and hygiene. Training of Waiter and waitress.

- Willing to work 6 days a week inclusive of Public holidays (CNY,Christmas) and weekend

• Oversee the daily operations of the retail store, ensuring smooth and efficient functioning.
• Lead and manage a team of shop staff, providing guidance, training, and motivation to achieve performance targets.
• Develop and implement effective strategies to drive sales, increase customer footfall, and enhance customer satisfaction.
• Monitor and analyze sales performance, inventory levels, and expenses to optimize store profitability.
• Maintain high standards of visual merchandising, ensuring products are displayed attractively and in line with company guidelines.
• Foster a customer-centric culture within the store, ensuring exceptional customer service is provided at all times.
• Handle and resolve customer complaints and inquiries in a professional and timely manner.
• Implement loss prevention measures and ensure adherence to company policies and procedures.
• Monitor and maintain stock levels, coordinating with suppliers and the central warehouse for timely replenishment.
• Prepare and analyze sales reports, financial statements, and operational data to provide insights and recommendations for improvement.

Requirements:

• Proven experience in a similar role within the retail industry
• Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Excellent communication and interpersonal skills, with the ability to build relationships with customers, colleagues, and stakeholders.
• Demonstrated track record of achieving sales targets and driving business growth.
• Sound knowledge of retail operations, including inventory management, visual merchandising, and customer service.
• Familiarity with retail software systems and point-of-sale (POS) technology.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Able to multitask, and manage time effectively
• Able to work long hours and on weekends & public holidays

• At least 10 years of practical working experience with 5 years in Building Projects Construction Management with the Main contractor in a Senior Management role.
• Strong leadership skills and experience in managing a team of departmental heads.
• Certificate in Construction Safety Course for Project Managers
• Good knowledge of local authority requirements and engineering standards
• Possessed excellent analytical problem-solving skills and strong interpersonal communication skills.

The M&E Commissioning Manager is responsible for the strategic planning and delivery of the testing and commissioning of M&E Systems and Services as per contractual requirements.

Job Responsibilities

• Collaborate with cross-functional teams for a smooth transition from commissioning to operations (going live) including ensuring the requirements and schedules are incorporated into all construction contracts and construction costs.
• Create and review Commissioning Plan and implement Data Centra Level 1 to Level 5 commissioning procedures in effective and efficient manner.
• Incorporate commissioning activities (durations and logic) into master project schedule with the collaborate with vendor commissioning personnel.
• Furnish copy of all material / information required by the Commissioning Agent including those provided by Services Contractor / Specialist Vendors for forwarding to the client as form of reporting, e.g., current and lookahead Commissioning activities, commissioning issues status inclusive of closed and new issues, construction and commissioning related health and safety observations and recommendations, etc.
• Maintain a detailed schedule during the construction phase. Provide an updated and accurate commissioning filter of the schedule at each Commissioning meeting.
• Develop comprehensive and project specific flushing and cleaning of various piping systems in coordination with the Commissioning Agent.

Job Requirements

• Degree in Mechanical/Electrical Engineering or related discipline
• 8 years+ of relevant testing and commission of M&E systems and services experience, preferably in data centers, commercial project, construction capital projects strategy and supply chain.
• Certified Data Center Professional with Project Management certification preferred.
• Independent decision-maker, problem solver who takes communicates their own ownership and accountability.
• Strong stakeholder management.
• Able to work in a fast paced and dynamic environment.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Assistant / Banquet Operations Manager is concerned with the strategic management of the Banquet, in line with prescribed Hilton International policies and procedures.

What will I be doing?

As the Assistant / Banquet Operations Manager, you will be responsible for performing the following tasks to the highest standards:

• Maintain a high customer service focus by approaching your job with the customers always in mind.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.
• Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.
• Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
• Actively seeking verbal feedback from customers and staff at every opportunity.
• Agree on and implement actions to make improvements to customer service with consultation with your Manager.
• Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Restaurant Manager.
• Make sure all customer requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Maintain a presence in the lobby, setting the example to team members for guest service.
• Be proactive towards guests, assisting them with any reasonable request, and training all team members to see these things before guests ask.
• Knowledgeable of Hilton departmental standards.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Assess staff performance against standards.
• Assist in implementing and following through with improvements identified.
• Assist in preparing rosters and job schedules for team members to meet business needs (taking into consideration internal activities, occupancy, external events, promotions etc.)
• Assist with communication to the Front Office and Groups & Tours to maximize in house and group business for Food & Beverage, ensuring direct liaison with Group Leaders upon arrival.
• Describe, assign and delegate duties and authority for the operation of the Restaurant at all times.
• Understand the situation in other departments and its implication for your own department.
• Planning ahead and ensuring adequate resources are available.
• Manage departmental operation and take action where necessary to ensure it runs smoothly, participating in service duties during service periods, where necessary.
• Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained.
• Ensure that the shift is reviewed, handovers and briefings are carried out.
• Maintain in-depth technical knowledge and skills required for the job.
• Establish good communication with the Kitchen team.
• Understand the goals of the hotel and the department’s role in achieving it, communicating goals to the team and getting members of the team to work cooperatively with others.
• Assist with keeping the team up to date about departmental, hotel and company activities through regular communication meetings and memos, including special events and promotions in the restaurant.
• Be aware of potential highs and lows in the business.
• Identify, communicate and act on potential sales leads.
• Create an environment where “everyone sells”.
• Assist with forecasting potential revenues and costs.
• Follow company’s control procedures.
• Communicate relevant financial information to the team.
• Assist the Manager in maintaining leave plans for the department.
• Understand the quantity and quality of people needed to operate the department.
• Assist with carrying out selection interviews and making effective recruitment decisions.
• Ensure that new recruits have all relevant information before commencing employment.
• Assist with planning and ensuring that departmental orientation is carried out.
• Ensure that standards training, and assessments are carried out.
• Assist with regular reviews of individual and team performance against objectives, providing feedback.
• Assist with developing and implementing department training plans to meet business needs.
• Assist with carrying out annual appraisals in accordance with legal and hotel guidelines with all staff and identify individual training needs.
• Understand relevant OH&S legislations and their implications on the operation of the department.
• Communicate to the team their responsibilities within OH&S.
• Ensure that safe and healthy working practices are implemented at all times.
• Carry out any other reasonable duties and responsibilities as assigned.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Assistant / Banquet Operations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• 2-4 years in a managerial position in a 4 / 5-star category hotel.
• Good English skills, both written and verbal to meet business needs.
• Familiar with computer systems.
• Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
• Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
• Strong leadership, people management and training skills.
• Guest oriented and able to confidently build and exceed service standards.
• Thorough knowledge of service, cost control in F&B, labour controls, beverage menu writing, maintenance, merchandising, computer and accountings.
• Strong interpersonal skills and attention to details.
• Key strengths (under the 9 competencies) in people management, communication and planning.
• Able to work under pressure and deal with stressful situations during busy periods.
• Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

• Management and follow-up of Customer Services
• Contribute to your team’s effort in managing services to customers (customer contact and complaints handling, follow-up in relevant store IT tools, etc.)
• Ensure follow-up for all customer services (customer requests, special and personalized orders, reservations and wishes, remote sales, Repair requests) by setting up follow-up routines in the schedules of your team.
• Monitor conversion rates and average durations for reservations and customer requests
• Monitor lead times at each relevant step of the aftersales & repair lifecycle
• Support on morning store opening (till opening, key checks etc)
• Supervise till closing with sales teams and/or cashiers after the store has been closed
• Manage the store archiving for relevant documents, following the local and Group internal control rules
• Manage the staff rotas to optimize sales floor coverage, taking into consideration overtime, paid leave, sick leave, accidents etc.
• Coordinate with external agencies to plan external / temporary staff
• Oversee the allocation of staff uniforms: fitting, order, alterations, dry cleaning, spare uniforms
• Other adhoc duties as assigned

Requirements:

• At least 5 years of relevant experience in high-end fashion, luxury industry, management experience in administrative / operations position, preferably in Retail environment

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)