Total 549 service centre manager job vacancies in PR / Media / Communications category in Singapore

Work location: Caldecott

Working days: Mon - Fri (830am - 6pm)

Contract duration: 1 year

Salary: $2800

Responsibilities

• Conceptualise innovative campaigns to promote awareness and adoption of Lasting Powers of Attorney
• Develop and implement campaign strategy, creatives, digital content and social media plans to engage key target audiences and nudge desirable behaviour (e.g. spark conversations online, garner wide reach and engagement across all channels and drive action/conversion).
• Manage and track campaign deliverables, budget and performance, working closely with creative and media buy agencies.
• Manage procurement of various services and vendors to support campaign
• Coordinate and follow up with inter-agency workgroup representatives to prepare meeting agenda, presentations, updates, minutes of meeting
• Support other marketing campaigns and Public Relations work as needed to support organisation’s mission to support families as they journey through life

Requirements

• Degree
• At least 1 year of relevant experience in Marketing Communications and Graphic Design
• PR/ Media relations (preferred but not mandatory)

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4513

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The Assistant Manager has overall responsibility and accountability for the management of Sales and Marketing in relations to venue hire and facilities/event space, working across the organisation to develop the outdoor space hire offer and Club Facilities space which reflects Singapore Recreation Club’s brand, meeting the needs of our diverse clientele.

A creative individual with a passion for event management and sales. The Assistant Manager will have responsibility for implementing the outdoor hire and Club’s Facilities strategy, setting, achieving and exceeding financial targets. He / She will assist in developing and implementing marketing strategies which promote the outdoor hire, offer to our key markets, taking bookings, developing key relationships and ensuring events are managed effectively.

ROLES AND RESPONSIBILITIES

Events Sales

. Work with Marketing Head to create a unique outdoor space hire experience in line with SRC’s brand.

. Work with Marketing Head to develop and implement SRC’s outdoor space hire strategy, ensuring regular reviews and updates as required.

.Manage the sales and booking of Club’s space/events including dealing with enquiries, following up with potential clients and meeting clients for all Club’s related activities.

.Manage the facilities/events budget and profit/loss account, monitoring performance against agreed Key Performance Indicators (KPI’s).

Manage Sales Performance

· Implement solutions to improve performance in event sales

· Prepare monthly sales performance report for assigned areas of the business

· Report internal and external factors that may impact sales performance

· Supervise meetings with Sales Representative to monitor sales activities and to improve performance

Manager Customer Relationships and Accounts

· Develop customer relationships with past and potential customers to influence them to close deals

· Drive adherence to personal data protection legislations and guidelines in dealings with customer data

· Drive discipline (CRM) systems with up-to-date customer information and business details.

. Nurture and build relationships with current and potential corporate clients/members, national sport associations, government agencies and event management companies.

Execute Marketing Campaigns

· Manage marketing mix including campaigns promotions and events

· Work with Marketing Head in marketing campaigns and communication content

. Work with Marketing Head to conceptualize, drive and mange SRC’s key events to create brand awareness.

· Work with Marketing Head to evaluate end-to-end customer experience across all platforms and members touch points

Manage Marketing Budget

· Manage marketing budgets based on activity-sorted expenses

· Draft realistic budgets based on previous marketing initiatives for budget projection

· Monitor key measurement indicators to track campaign effectiveness

Manage Teams and / Departments

· Communicate common goals, direction and accountability among staff

· Develop staff by coaching, mentoring and engaging career discussions

· Exhibit effective performance management practices within department in accordance with organisation policies and procedures

· Monitor budgets, forecasting, work allocations and staffing

Others

• Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the Sales activities.
• Any other duties as assigned by management on ad-hoc basis.

Requirements: -

• Degree or Diploma or equivalent professional qualification, or previous experience profit accountability, management of venue hire and Event Management, preferably within the hospitality, entertainment and events, or mall marketing industry.
• Target driven with a proven sales ability
• Has experience in planning and executing large-scale events of more than 500 pax per day.
• Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
• A diplomatic person who is confident and effective at dealing with people at all levels inside and outside SRC.
• Articulate and persuasive speaker and writer.
• Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
• Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
• May require occasionally to work on weekend and odd-hours for events, roadshow, etc

The Regional Project Specialist will support the Mission Programme and Comms Manager based in Singapore, as well as to support the mission teams based at new zealand across the region.

The role will be the backbone of logistical operations for all our trade missions. It will execute all phases of the trade missions in event management and logistics.

In the development phase tasks may include:

• Conduct thorough site inspections to venues, hotels to assess suitability
• Engage in obtaining quotes and or contracting suppliers for various events’ needs
• Craft detailed minute-by-minute event run sheets
• Plan and draft the transport plan
• Coordinate all transportation logistics, ensuring timely and efficient movement of delegates
• Compile detailed attendance lists and seating plans, managing any special requirements
• Design venue and table layouts for optimal flow and delegate-local partners engagement, ensuring all logistical needs are met
• Lead and manage all Mission essential collateral production process such as Mission booklet, presentation, speaker profiles etc.
• Collaborate with the trade teams on storage and transport of event items, overseeing inventory before, during and after each event, throughout all missions
• Facilitate the procurement of new zealand based merchandise alongside Trade teams
• Curate a selection of new zealand music appropriate for opening events, speeches, events
• Procure relevant gifts for gift exchanges (from delegation to business leaders and or from new zealand to speakers or panellists etc)
• Support the development of clear health and safety or evacuation plans or otherwise contributing to the identification and mitigation of health and safety risks
• Coordinate with vendors and suppliers for timely delivery and setup of equipment and materials
• Handle the logistics of audio-visual equipment, ensuring all technical needs are met for presentations and speeches providing input to the mission project plan
• Procurement support for marcomms collateral items
• Participates actively in internal mission team calls and providing updates on responsibilities and progress
• Escalate any issues to the mission programme and comms Manager/Mission team as required
• Act as the primary point of contact for all logistics queries from team and suppliers
• Main coordinator for all on-site logistics, managing relationships with suppliers, venues and internal teams
• Address any logistic issues promptly
• Coordinating all elements of the event including transport, oversight of accommodation and on-site events
• Oversee the setup and tear down of event venues, coordinating suppliers and venue owners for efficient execution, especially in time-strapped Mission environment
• Troubleshoot and resolve any issues that arise on-site, maintaining a calm and solution-focused approach

The Event Concierge Manager is responsible to ensure the efficient and effective management of Events Organizers from their arrival to their departure from the hotel. You will be responsible to lead the Event Concierge Team of 4 with efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum two years of experience in Banquet or Event Management
• Minimum one year experience in supervisory/team leader role.
• Good customer service, communications and interpersonal skills are a must.

Job Description:

We have a wonderful opportunity to join our amazing team as a Social Media and Marketing Specialist.

You will be required to oversee the company’s interactions with the public through implementing content strategies on social media platforms. Your duties include analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.

As a Social Media and Marketing Specialist you will be directly involved in maintaining and enhancing Jwo Holdings Brands' image on Social Media. You will also be involved in the marketing efforts of the company to help promote our services to the community we serve. This will be in conjunction with the Director and General Manager.

Responsibilities:
• Using social media marketing tools to create and maintain the company’s brand
• Creating content for the various brands
• Manage, develop and oversee social media strategy, content and calendar (daily/weekly)
• Working with the team to develop social media marketing campaigns
• Overseeing our Facebook, Instagram and Twitter pages.
• Interacting with customers and other stakeholders via the company’s social media accounts
• Analyzing the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvements
• Researching social media trends and informing management of changes that are relevant to the company’s marketing activities
• Setting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

Requirement
• 3 years of Social Media and Marketing required
• Proven track record of successfully maintaining Social Media sites
• Social Media and Marketing experience preferred
• Strong knowledge of SEO, keyword research and Google analytics
• Experience managing and maintaining a website

As the Media Marketing (Sales) Executive you will be responsible for driving sales growth and executing marketing strategies.Your primary focus will be on promoting our products and services to existing and potential clients, managing events and conferences, and ensuring the success of your team.

Key Tasks & Responsibilities

• Develop and implement sales and marketing strategies to drive revenue growth and market penetration within the maritime industry
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat busines
• Plan, organize, and manage events, conferences, and trade shows to showcase our company and generate leads
• Stay updated on industry trends, regulations, and best practices related to the maritime industry, and integrate them into sales and marketing activities
• Utilize various marketing channels, such as digital marketing, social media, and email campaigns, to drive brand awareness and lead generation
• Collaborate across functions within the magazines and events project team, ensuring accurate and timely communication and execution of marketing deliverables
• Provide ongoing general support the broader marketing function of associate Companies when required

Skills and Experience

• Minimum 1-2 years of marketing experience in B2B events or a related field.
• Degree in Marketing or related field/qualification.
• Experience and knowledge of maritime and energy sectors
• Excellent communication and digital marketing skills
• May need to travel overseas for conferences/events
• For candidates with extensive seniority and experience, will be considered for Managerial position.
• Only Singaporeans may apply

We offer a competitive salary and opportunities for growth and advancement within the organization. If you are a highly motivated and experienced professional with a passion for administrative excellence, we encourage you to apply for this exciting opportunity.

Please note that only shortlisted candidates will be contacted. We thank all applicants for their interest in this position, but due to the high volume of applications, we are only able to respond to those who have been selected for an interview

The Role

• Increase sales from external events
• Work independently and together with Marketing Team to generate leads
• Identify and pursue new business opportunities through proactive sales effort
• Build and maintain relationship with clients and serve as main point of contact with clients.
• Work with ops team to ensure seamless execution of committed events

Skills and Prerequisites

• Proven experience in event sales with track record of meeting or exceeding sales target
• Strong interpersonal and communication skills
• Self-driven: takes initiative and able to work with minimal supervision
• Performance-driven: strives continuously to meet and exceed sales target

We are looking for a dynamic and results-driven Social Media Operation Specialist to join our growing team.

The ideal candidate must have the passion for marketing and be well-versed in both traditional and digital marketing concepts as well as possess good writing abilities. You will need empathy to get into users' heads, an eye for aesthetics to ensure we have captivating visuals, a knack for killer copy that invokes action, and an analytical mindset to produce data-driven results.

Roles & Responsibilities

• Daily operation and maintenance of social media accounts (Red, Telegram);
• According to brand positioning, plan online tweets and complete thematic pushes;
• Assist in accumulating the number of effective fans, interact with fans to increase the activity of fans, and build a community;
• Analyse the online behaviour of fans and analyse the overall marketing strategy based on their behaviour, and assist in providing promotion strategies;
• Have certain picture and video editing capabilities, can use H5, PS, video editing software, and customize content according to the brand;

Job requirements:

• Know how to plan special topics according to the company's products, and have good writing skills;
• Have industry sensitivity, be able to track hot spots, and form fan dissemination in time;
• Have relevant experience in public relations, advertising, news, media, marketing, etc.;
• Hardworking and able to adapt to overtime environment.

The ideal candidate should possess the following:

• More than 3 years of operating experience in social media such as RED is best, others can be Facebook, Instagram, Twitter, Youtube, etc.;
• Good knowledge and proficiency in the usage of various social media/digital marketing channels such as RED, Facebook, Twitter, Instagram, LinkedIn, forums, GDN, SEM, SEO, etc.
• Able to multi-task and adhere to deadlines
• Strong verbal and written communicator and time management skills.
• Self-motivated and able to work independently.
• Must be bilingual with strong foundation in Chinese and English

Interested candidates are invited to submit detailed resume stating:-

• Current salary;
• Expected salary;
• Reasons of leaving and
• Date of availability.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

1. Develop and execute regional creative strategies aligned with the brand's vision.

2. Work alongside Creative Manager in developing all creatives.

3. Integrate brand messaging, aesthetics, and storytelling for Carlton Hotel Singapore.

4. Adapt and customise creative concepts to resonate with local relevancy and preferences

5. In charge of developing new concepts or ideas for upcoming projects

6. Involved in brainstorming sessions for ideation.

7. Manage and administrate the day-to-day production of company-wide creative needs in a timely manner

8. Develop social media marketing plans and programs for each product and direct promotional support.

9. Provide clear direction to deliver high-quality visuals and content across various mediums.

10. Ensure consistency and alignment with brand guidelines.

11. Hands-on graphic design with elevated aesthetics and taste.

12. Collaborate with cross-functional teams and stakeholders.

13. Align creative strategies with business objectives and market-specific requirements.

Education and Work Experience

1. Diploma in the field of Photography and Cinematography or equivalent

2. At least 3 year relevant working experience

3. Proficient in Adobe Creative Suite and other relevant design software

4. Excellent communication and interpersonal skills, with the ability to collaborate and influence

5. Experience with social media platforms, consumer engagement and strong awareness of the digital world.

6. Ability to multi-task effectively, managing multiple projects while being mindful of deadlines and priorities.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That's where you come in.

As an Event Production Manager for Riot’s SEA Esports, you will work together with both the League of Legends and the VALORANT Esports teams to produce the local leagues and events that take place in Southeast Asia, Hong Kong, Taiwan, or Australia & New Zealand. You’ll be responsible for strategy, planning, execution, tracking, and project management for events of the leagues.

Responsibilities:

• Lead strategic planning and project management for event production in the region
• Oversee the vendor sourcing and hiring processes, including RFP, contract, payment, and reconciliation
• Create and manage the event production budget to ensure we are spending wisely to deliver high quality content and experience for our fans
• Work closely with the event production vendors to ensure execution of the production of our events (by either vendors or internal teams) are aligned with the pre-agreed creative vision and quality standard.
• Collaborate with the APAC Esports Product, Broadcasting, Content, Marketing, and Commercial Partnerships teams to ensure all product requirements are met at the production level
• Coordinate with the Global Event, Broadcast, and Production teams to ensure the adherence of the global production guidelines both internally and externally
• Regularly review the planning and execution process and make improvement plans. Share these improvement plans with internal and external stakeholders.
• Communicate project deliverables, priorities, milestones, and any changes to and between the internal and external stakeholders
• Track progress and create regular updates to report the progress to the senior leadership.

Required Qualifications:

• 5+ years of work experience in event, production or project management with oversight responsibilities for multiple, large-scale projects
• Experience working with US, EU, or APAC teams
• Experience creating and managing budgets
• Experience managing vendors

Desired Qualifications:

• 7+ years of cumulative work experience
• Experience working on event, broadcast or content production in sports or Esports
• Experience working with or at an Esports production vendor
• Fluent in any of the Southeast Asian languages

A culture of purpose: Where will your BCD M&E career take you?

As perfectionists, artists, strategic thinkers and leaders in the industry, we believe culture is defined by its people. We are looking for exceptional people who rise to our standards while bringing their unique perspective to the table. Are you interested in adding to both our mission and our energy?

Event Manager

Singapore

The Event Manager is a hybrid role in that it includes aspects of leadership, account management and operations delivery. This is no small task; it demands professional maturity, reasonable event experience, superb relationship-building skills and compelling team dynamics.

The Event Manager works on a variety of programs and serves as the day-to-day planning contact for identified clients.

The Event Manager is accountable but not limited to:

• The development, planning and overall operational execution of meetings, conference,incentive programs and special events for customers.
• Day-to-day project planning functions, including but not confined to overseeing elements such as website development, attendee management and budget management.
• Where necessary, documentation of operating processes and ensuring adherence to customer compliance processes and regulations.
• Revenue management of projects, including project reconciliation and working with the Associate Director, Event Solutions on final program billing and reporting of P&L to Finance.
• Work with Associate Director, Event Solutions on pitch submission and attend pitch presentation where required.

Your responsibilities

Overall:

• As a key point of contact with clients, provide a consultative approach to program planning, ensuring the client has identified clear objectives for the outcome of the meeting, event or program.
• Work with clients to develop, source and meet the objectives and identified goals of the event.
• Assist in selling in the solution to the client/prospect as part of the pitch team.
• Develop proposal and estimated budget for pitches and attend pitch presentation where required.
• Troubleshoot issues and propose solutions to Associate Director, Event Solutions; where necessary, escalate issues to Client Account Manager and/or Associate Director, Event Solutions.

Pre-Event:

• Assist in the planning and management of site inspections, serve as BCDME representative for suppliers and clients as required; follow up with site inspection takeaways, insights and recommendations, including updated estimated budgets, program itineraries and timelines.
• Negotiate and purchase hotels, venues, ground transportation, technology, media and production (audiovisual), speaker bureaus, entertainment and décor elements via preferred Destination Management Companies and/or direct vendors.

Planning & Execution:

• Plan and manage meetings, conferences, conventions or special events that could include large numbers of participants, multiple hotels and venues, multiple internal client staff, multiple client audiences and corresponding agendas, and on-site staff.
• Prepare all necessary documentation required for client planning/strategy meetings, program walk-through meetings and client debrief meetings.
• Facilitate the creative direction and fulfillment of program-related participant and host communications materials.
• Onsite execution and management of event.
• Reconcile all final billings on-site prior to final billing being sent to Finance and ensure final billing timeline is met.
• Track and manage vendor attrition, cancellation and payment schedule.
• Ensure the meeting is managed in a compliant manner according to clients’ requirements, including safety and security.

Day-to-day:

• The Event Manager will collaborate with the internal team and sales to create proposal and develop/procure costs in facilitating new and repeat business proposals.
• Manage program budgets; present program budgets to Associate Director, Event Solutions for review and approval prior to sending to the client.
• Train and coach team members (Assistant Event Manager, Event Coordinator or Intern) and provide ongoing support to new team members
• Escalate feedback/suggested changes to Associate Director, Event Solutions

We’re looking for you if your profile matches the following:

Essential

• The inherent ability to work seamlessly under pressure whilst adapting to ever-changing scenarios.
• Correspondingly, proven problem-solving capabilities - anticipating, initiating and resolving issues.
• Meticulous to details
• Excellent customer service skills.
• Experience in managing events in Singapore and overseas
• You would possess excellent time management, budget management and organizational skills to manage multiple projects. You can also lead small project teams and run programs independently. Clearly today, experience in managing virtual as well as hybrid meetings and events will be required. You must also be able and willing to travel when required.
• An undergraduate degree in a field relevant to the role could help greatly.
• A minimum of 5 years’ experience in planning meetings, incentives, conventions, conferences and special events.
• A minimum of 5 years’ experience in managing external partners, suppliers and vendors, sourcing and negotiating contract services.
• Experience in account management.
• Experience in leading/working in a team.
• Excellent verbal and written communication skills.
• Proficiency in software/apps including but not limited to Cvent, On24, Zoom, Microsoft Teams and Cisco Webex.
• Proficiency in Microsoft Office applications and Database Management.

Preferred:

• Bachelor’s degree strongly preferred
• CMP/PMP certification strongly preferred

What we offer you

This is an exciting experience within an international work environment. You’ll be working with a great international team of colleagues in a dynamic work environment.

How to apply

Click apply now to be considered.

Get to know us

BCD Meetings & Events are experts at creating experiences that connect organizations with the people that matter most. With 1,900 passionate people servicing clients in 60+ countries around the world, we offer services across event design, brand experience, meetings management, production and content, venue search and sports travel and hospitality. For more information, visit www.bcdme.com. BCD Meetings & Events is a division of BCD Travel Group.

This position is not open to third-party recruiting agencies.

We are seeking a highly motivated and experienced Social Media Manager to lead our social media marketing efforts at Expressions. As a Social Media Manager, you will be responsible for planning, implementing, and managing our organization’s social media presence across various platforms. The role involves optimizing social media posts to increase visibility, follower engagement, and brand consistency, and staying up-to-date with the latest digital technologies and social media trends. The person should have excellent communication skills and be able to express our company’s views creatively.

Responsibilities:

• Develop a comprehensive social media strategy that aligns with our organization's overall marketing objectives.
• Create a content calendar that includes a mix of content types (text, images, videos, etc.) and ensures consistent posting frequency.
• Create high-quality, engaging, and visually appealing content for various social media platforms.
• Monitor social media platforms for comments, messages, and mentions, and respond in a timely and appropriate manner.
• Foster meaningful interactions with followers, building a sense of community and loyalty.
• Manage and maintain our organization's social media accounts, including but not limited to Facebook, Instagram, and TikTok.
• Stay up-to-date with current technologies and trends in social media, design tools, and applications.
• Analyse and report on the performance and efficiency of campaigns and events on the various platforms.
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams.
• Optimize content following search engine optimization (SEO).
• Sourcing of models / influencers for in-house flimming and gather testimonials.

Requirements:

• Diploma in Marketing, Communications, or a related field .
• Minimum 5 years of experience as a social media manager or similar role, and demonstrating successful management of multiple platforms.
• Excellent written and verbal communication skills.
• Strong understanding of various social media platforms, the audiences, and best practices.
• Creative thinking and the ability to generate innovative content ideas.
• Capable of editing video and familiar with video/photo software and tools to create visually appealing content.
• Knowledge of SEO, keyword research, and Google Analytics.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Senior / Event Services Manager is in charge of various group and catering (social / corporate / wedding) businesses.

What will I be doing?

As the Senior / Event Services Manager, you will be responsible for performing the following tasks to the highest standards:

• Communicate effectively with the Sales & Catering team members responsible for booking various group and catering businesses, as well as all other department staff members who will be involved in carrying out the needs of a group/guests.
• Ensure that all bookings are focused to yield maximum revenue per available function room.
• Response for successful execution of event and customer satisfaction to ensure customer remains loyal and books future business with Conrad Singapore Orchard
• Develop creative and attractive menu presentations for potential clients.
• Maintain an active trace / follow-up system on all personal sales calls and inquiries.
• Finalize all bookings, maximizing all revenue potential by upselling in all revenue producing areas while satisfying client needs.
• The ability to act as the liaison between the client and the hotel for all of the client’s needs (i.e. Hotel rooms, catering & events, audio visual, food tasting, transportation, off-site event recommendations).
• Have an excellent knowledge of hotel facilities, capacities and dimensions of the hotel’s function spaces.
• Review all function spaces with the Banquet Manager in regards to any requirements for a function.
• Maintain the policies set forth in the group sales / catering sales contract (i.e. deposits, cut off dates, attrition, rooming list, billing instructions).
• Conduct tours of the property with potential and existing clients.
• Provide input for weekly and monthly forecast.
• Coordinate with other departments on the needs of the group which will directly affect the department (i.e. amenities, arrival/departure time, deliveries).
• Plan and/or attend and/or participate in meetings with various operational departments as well as pre-convention meetings with groups to ensure on the quality of guest satisfaction.
• Achieve a yearly personal sales booking goal
• Listen and comprehend client’s need and goals.
• Actively participate in training opportunities
• Maintain a thorough concept of food cost and menu planning
• Respond to all telephone and walk-in inquiries regarding function spaces.
• Comfortably entertain appropriate clients.

Sales Administration

• Answer telephone inquiries and respond according to the Conrad’s standards
• Maintain an effective plan of correspondence.
• Prepare a monthly booking report and/or any other reports required by the Director of Catering
• To coordinate special events, promotions and publicity activities as assigned.
• Review all banquet event orders, daily and weekly banquet sheets to ensure accuracy in the content.
• Follow up on deposits made and ensure all payments are cleared after event.
• To update menu and price information when changes happen.
• Maintain all catering files in accordance with established procedures and standards.
• Maintain a friendly, caring and helpful attitude with clients, as well as other Hotel team members.
• Assist clients in the absence of a catering representative.
• Keep informed as to the daily hotel activities.
• Take ownership of the Delphi.fdc system.
• Find ways to make event services effort more effective and efficient through utilization of the Delphi.fdc system.

Generic Skills

• The ability to keep Director of Catering promptly and fully informed of all problems or unusual matters so that prompt corrective actions can be taken where appropriate.
• Maintain a professional appearance at all times and to conduct personal behavior in a mature professional business manner when representing the Hotel or brand.
• To be a sound analyzer and problem solver.
• To be a “do-er”, implementer, and action taker.
• Develop and use good business acumen and be a good “business operator”.
• Possess high level of accuracy and have an eye for detail, vigilantly attentive to detail, monitor quality and be obsessively service oriented.
• The ability to be versatile, flexible, show stress management, manage criticism and manage conflict effectively.
• Be a team player and have interpersonal sensitivity.
• Be a public ambassador for Conrad Singapore Orchard as well as Hilton Hotels & Resorts
• Respond properly in any Hotel emergency or safety situation.
• Perform other tasks or projects as assigned by Hotel management and staff.
• Provide feedback in a timely, professional and constructive manner.
• Ready to support any operational crunch within the Hotel, off-site events or Hotel run events.
• Ready to support community initiatives by the Hotel as our contribution to society.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Senior / Event Services Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent reading, writing and oral proficiency in the English Language
• Flexible with working hours, able to work weekends and public holidays when necessary
• Ability to communicate in a second language is beneficial
• Minimum 2 – 3 years previous catering sales / conference services experience
• Able to work under pressure
• Strong selling and client communication skills

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are expanding and we are looking for an energetic and self-motivated social media marketing assistant manager to join our growing marketing department in the aesthetics and beauty industry. If you’re an ambitious, creative individual who wants to build a career in social media and content marketing, then we want to work with you. You will be involved in video production, preparing social media posts, social media marketing strategies, SEO content writing, as well as monitoring and managing social platforms.

Roles & responsibilities:

• Developing an overall digital strategy for our TikTok account(s) with trending content.
• Assist in managing social media channels including Facebook, YouTube, Instagram & TikTok.
• Filming and editing engaging videos for TikTok
• Plan detailed schedules and film and upload content regularly.
• Adept with social content marketing and understanding of PR/Influencer/KOL marketing.
• To assist in statistical analysis and managing campaigns
• Ability to ‘think outside the box’ and produce both quick comebacks for audience engagement.
• Managing and growing TikTok account
• Work with marketing team to assist with growth strategies to support revenue goals
• Experience compiling data across social media platforms for weekly/monthly reports, including analysis for insights, optimizations, and future strategy development
• Demonstrates strategic insight to develop long-term execution plans or short-term activations
• Assisting in any marketing-related tasks and events

Skill Sets and Personal Attributes

• Experience in creating TikTok content and designing digital artwork
• Worked in marketing /communications / digital media with at least 4 years of working experience
• Ability to create TikTok video content/ Instagram Reels
• Ability to create lifestyle images for Instagram and Facebook purposes
• Knowledge of Adobe Photoshop or Adobe Illustrator software
• Basic data analysis skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Eye for detail and flair for copywriting
• Passion for the beauty industry
• Proactive with integrity
• Team leader/strategist mindset
• Thrive in challenging dynamic environments and able to make things happen
• Self-starter with pride in personal & company performance
• High energy with a positive ‘can do’ attitude, and result driven
• Able to work in a fast-paced environment

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Assist in mentoring, and developing team members
• Develop and execute integrated media plans across various offline and online channels with the goal of driving client business objectives: account openings and card sign ups.
• Manage daily workflow of top, mid and bottom funnel campaigns. Collaborate with cross-functional teams to ensure the integration of media plans with overall marketing strategy.
• Propose and manage client media budgets to drive business targets.
• Overlooking and optimizing performance marketing campaigns across the channel mix including SEM, programmatic display, paid social and retargeting to drive leads and conversions.
• Ensure best practice for Search, Programmatic Display and Social buying and planning
• Ensure on-going test and learns to drive campaign performance
• Make in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Assist in mentoring, and developing team members

The Executive Group is a Singapore based events company with a growing Southeast Asian presence.  The list of services provided by The Executive Group include comprehensive event planning, installation, production and even live music entertainment services through its subsidiary companies.

If you are keen to work with a dynamic team in a lively and fun setting, we have a seat waiting for you.

Duties & Responsibilities:

1. Develop a strong working relationship with clients, venues and suppliers;

2. Follow-up with concepts and proposals approved by clients and puts them into reality;

3. Source for materials and negotiate for best prices from suppliers;

4. Key liaison between clients, event managers, designers and other 3rd party vendors, ensuring that client and event requirements are met;

5. Coordinate and manage set-up and production of event on-site, ensuring the delivery of a high-quality event;

6. Plan and propose workflows for every event;

7. Supervise and manage all suppliers and contractors on location;

8. Works closely with team to collectively produce a successful event;

9. Handle multiple projects from entry-level to complex events;

10. Participate in the brainstorming & execution process for the concept & theme of all events;

11. Logistics management and inventory control of all equipment materials and any other items; and any other ad hoc duties that may be assigned

Requirements

1. Minimum 2 years for Senior Event Executive; and 3 years for Event Manager; both with proven track records;

2. Attention to details, strong organizational skills and possess good time management;

3. Strong project management skills with the ability to multi-task and handle multiple projects simultaneously;

4. Possess excellent interpersonal and communication skills;

5. Able to adapt to a diverse and fast-paced environment;

6. Willingness to work on selected weekends and public holidays;

7. Able to independently handle projects without constant supervision; and

8. Able to provide solutions to challenges that may arise;

9. ⁠Knowledge in Adobe Photoshop, Adobe Illustrator, and basic Video Editing would be advantageous

1. Competitive salary with commissions;

2. Great career progression opportunities;

3. Supportive and fun working environment with nurturing culture;

4. Training and mentorship provided;

5. Work in a fast-growing company that delivers real world impact;

6. International and collaborative team

Duties & Responsibilities:

1.Develop a strong working relationship with clients, venues and suppliers;
2. Follow-up with concepts and proposals approved by clients and puts them into reality;

3. Source for materials and negotiate for best prices from suppliers;

4. Key liaison between clients, event managers, designers and other 3rd party vendors, ensuring that client and event requirements are met;

5. Coordinate and manage set-up and production of event on-site, ensuring the delivery of a high-quality event;

6. Plan and propose workflows for every event;

7. Supervise and manage all suppliers and contractors on location;

8. Works closely with team to collectively produce a successful event;

9. Handle multiple projects from entry-level to complex events;

10. Participate in the brainstorming & execution process for the concept & theme of all events;

11. Logistics management and inventory control of all equipment materials and any other items; and any other ad hoc duties that may be assigned

Requirements

1. Minimum 2 years for Senior Event Executive; and 3 years for Event Manager; both with proven track records;

2. Attention to details, strong organizational skills and possess good time management;

3. Strong project management skills with the ability to multi-task and handle multiple projects simultaneously;

4. Possess excellent interpersonal and communication skills;

5. Able to adapt to a diverse and fast-paced environment;

6. Willingness to work on selected weekends and public holidays;

7. Able to independently handle projects without constant supervision; and

8. Able to provide solutions to challenges that may arise;

9. ⁠Knowledge in Adobe Photoshop, Adobe Illustrator, and basic Video Editing would be advantageous

Job Highlights:

1. Competitive salary with commissions;

2. Great career progression opportunities;

3. Supportive and fun working environment with nurturing culture;

4. Training and mentorship provided;

5. Work in a fast-growing company that delivers real world impact;

6. International and collaborative team

Role Purpose:

Provide event registration consultancy, overall registration and stakeholders’ management including event registration planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide the team to ensure seamless delivery of assigned projects/events.

Key Accountabilities:

Event registration consultancy

• Provide sound event registration advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients
• Lead and provide guidance on registration SOPs, trainings and documentations within the tea

Overall project registration management

• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Database cleaning and management
• Manage and provide timely registration reports
• Attend and facilitate (as appropriate) all regular progress update meetings
• Work closely with project teams to collate and provide information required to facilitate the planning and execution of the projects/events
• Managed onsite registration process and execution
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors related to registration management
• Post event database cleaning and updating
• Post event registration and attendee reports and analysis
• Post event compilation of sustainability data reports

Internal project team management

• Resource planning and assignment
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Draw up standard SOPs for the delivery of successful registration management
• Digital/ Hybrid event support

Qualification, Competencies/ Other Requirements:

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 5 years’ of work experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

You will be responsible for the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Planning Manager is responsible to assist the Director of Events in the implementation of all Policies & Procedures specific to Event Sales and Convention Service.

• Ideally with a university degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Catering / Event Manager or Convention Services Manager.
• Good operational, administrative and interpersonal skills are a must.

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Event Sales Manager - Weddings is responsible to ensure the related revenue is maximised in the most profitable way in line with the agreed targets.

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience as Wedding Sales Manager.
• Good problem solving, administrative and interpersonal skills are a must.

We are working with a successful events company based in Singapore with a renowned regional presence. Trusted by clients in the region and beyond, they provide creative, marketing, and event services to businesses across various sectors.

Role: Event Production Manager
Location: Singapore

Key Responsibilities

• Vision & Logistics: Translate design visions into tangible, budget-conscious event plans, adhering to timeframes and venue limitations.
• Documentation & Organization: Create and maintain comprehensive production documents, including floor plans, schedules, vendor lists, and inventory requests.
• On-Site Execution: Manage event setup, build, and breakdown, overseeing vendors, venue logistics, and production staff.
• Communication & Relationships: Build strong ties with clients, venues, and suppliers, ensuring client satisfaction and exceeding expectations.
• Teamwork & Adaptability: Provide support to team members, perform additional tasks as needed, and demonstrate flexibility in response to business demands.

Requirements

• Minimum 5 years of experience in MICE Industry
• Knowledge in AutoCAD, and Adobe Creative Suite
• Time management, planning and organisational skills
• Ability to manage multiple projects, timelines and deliverables

If we have not contacted you in 28 days, we regret to inform you that your current application has not been successful.

EA License Number: R22106453

Agency License Number: 11C4388

Job Title: Guest Relation Manager（ID2094）

Location: Clarke Quay

Working Hours: 6 Days/54 Hours Per Week (Including Weekends & PH, Timing Based On Schedule)

Salary: $3500-$4500++

Job Description

• Welcome guests with a friendly and professional demeanor as they arrive at the restaurant

• Attend to guests’ inquiries and address any concerns or complaints promptly and professionally and ensure exceptional customer service throughout the dining experience

• Familiarise guests on their seating preferences, special requests such as daily specials and promotions

• Coordinate special events and private dining reservations with the management and servers

• Manage incoming reservations, either over the phone or through an online reservation system to ensure efficient seating and proper table rotation

• Work closely with the restaurant management, servers and other staff members to ensure seamless operations

• Ensure proper table settings and cleanliness before guests are seated while adhering to capacity seating limits

• Thank guests for dining at the restaurant and express appreciation for their patronage

Requirement

• Excellent interpersonal and communication skills

• Strong customer service orientation and approachable attitude

• Ability to handle pressure and remain composed during busy periods

• Organisational and multitasking abilities

• Previous experience in a similar role is advantageous but not always required

Social Media Marketing Manager will be part of a digital marketing team to implement all paid media and Social Media initiative for the Asia Pacific & Japan region. The key responsibilities include developing, executing, and optimizing digital campaigns. Providing ongoing actionable insights into campaign performance to stakeholders. Defining, measuring, and evaluating relevant paid media KPIs. Manage the day-to-day execution of paid media and social campaigns. Conducting in-depth keyword and website research, ad grouping and audience targeting.

Job Responsibilities

· Drive all APJ Paid Media campaigns aligned to business needs

· Setup and manage PPC campaigns for various English and non-English Asia Pacific Countries

· Conceptualize and execute Organic and Paid Social campaigns

· Develop and execute SEO strategies to improve Organic Search rankings

· Manage Paid Media budget for Asia Pacific region, and prioritizing for success

· Act as point-of-contact for field marketing teams, and lead regular meeting cadence

· Conduct keyword research to guide content teams and build relevant content

· Optimize website content, landing pages, and paid search copy with fast- cycle A/B testing

· Review technical SEO issues, implement optimizations, fixes and links

· Track, report, analyze Media campaigns performance, Organic and Paid and web traffic performance

· Track search terms, rankings and analytics to monitor the performance of websites and make recommendations for improvement

· Collaborate to Campaign team to create successful 360 Integrated Marketing Campaigns

The Candidate

You have strong passion and a proven record in managing PPC campaigns in the B2B market segment. You will be responsible for managing all SEO activities to improve rankings on Google and other search engines.

Job Requirements

· Minimum Degree in Digital Marketing or relevant field with 3-5 years of proven experience in Paid Media, Social Media, and SEO

· Hands on advertising experience with Google, Bing, Facebook, Twitter, LinkedIn, crucial

· Strong hands-on experience with web analytics tools such as Google Analytics, and Adobe Analytics a must.

· Experience with SEO Tools, ABM Tools

· Strong communication skills with experience in writing Ad copies

· Proficiency in other Asian languages a big plus

· Passion in Digital Demand Generation and customer acquisition

· Attention to details, analytical, data-driven, ability to provide actionable insights

· Collaborative, strong team player with great stakeholder management skills

· Aware of new and emerging industry trends, technologies, and MARTECH advancements

• Salary Range: S$ 5,000 – 6,000/month

The Company: Duotech

https://www.duotechglobal.com

Duotech is a fintech company supporting to Sydney headquarters with IT technology. You can experience lightning-fast execution speeds，bank grade VIP spreads as well as institutional level trading experience. Getting the whole financial world at your fingertips, with access to a large choice and range of financial markets to trade.

JOIN A GLOBAL COMPANY THAT INVESTS IN YOU

With offices around the world, Duotech has always spotlighted the importance of investing in you. We’re here to help build you into a well-rounded, knowledgeable, and ethical thought leader.

The best part is – it doesn’t matter if you’re a recent university graduate, a seasoned Wall Street trader, or someone that’s never heard of derivatives before, you’ll receive world-class onboarding, continual professional development, and 360-feedback as a Duotech employee.

Job Summary:

The Paid Media Manager will play a managing role in driving user acquisition, engagement, and revenue through strategic paid media campaigns across various platforms. The ideal candidate will have a strong background in digital advertising, particularly within the tech, finance, cryptocurrency and fintech industry.

Responsibilities:

• Stay updated with the latest trends and developments in the fintech industry and adjust strategies accordingly to capitalize on emerging opportunities.
• Conduct market research to identify opportunities and trends in the global & local markets.
• Responsible for account strategies on mainstream channels (Google Ads, Google UAC, Facebook Ads, Apple Search Ads, Tiktok, DSP etc.) with considerable budget and explore different ad formats to optimize the performance.
• Set OKRs, KPIs and goals for campaigns, ensuring alignment with overall business objectives and generate campaign performance reports with team members regularly.
• Deep dive into the global markets, identify opportunities to optimize funnels, increase campaign & paid media channels effectiveness and lift incrementality.
• Work closely with other marketing teams, including content, partners, KOL, campaigns, and social media, to ensure integrated and cohesive marketing efforts.
• Utilize data-driven insights to identify and target specific audience segments effectively.Collaborate with data team, product managers and cross functional partners to implement and upgrade growth initiatives.

Qualifications:

• Bachelor’s degree in Marketing, Advertising, Business, or related field.
• At least 5-8 years of hands-on experience with major online marketing channels.
• Proven experience in paid media management, preferably within the media agency or fintech industry.
• Strong understanding of digital advertising platforms, tools, and best practices.
• Proficiency in analytics tools such as Google Analytics, Facebook Analytics, app annie, apps flyer etc.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Creative mindset with the ability to generate innovative ideas.
• Strong data analytical, reporting, project management, and data visualization skills.
• Excellent communication and presentation skills to liaise with internal and external stakeholders in China.

Benefits:

• AWS 13 Month Bonus
• Annual Performance Bonus
• Competitive Remuneration Salary Package
• Fixed Monthly Mobile Allowance
• Flexible Employee Health Benefits Scheme (Purchase for Gym Membership/Spa/Hotels/Flight/Electronic Devices)
• Insurance & Dental Plan
• Bi-Monthly Company Sponsored Tea Break
• Quarterly Department Team Building
• Quarterly Company Team Building
• Accessible Working Location (5-8 mins walk from Chinatown/ClarkeQuay/CityHall MRT)