Voice and Unified Collaboration Engineer (Ref 25708)
Responsibilities
• Evaluate the efficiency and performance of collaboration tools used in the bank, such as CUCM, Unity, UCCX, Nice NTR, MS Teams and Webex.
• Support in implementing new technologies to enhance efficiency and quality of bank collaboration tools, such as MS Teams Voice, Webex Calling, Cisco CUCM and Trading Phone Systems.
• Identify...