Total 27,023 sales specialist job vacancies in Sales / Marketing category in Singapore

About Us:
A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.

The role:

• Provide excellent customer service at all times
• Perform cashier duties and other payment services such as bill payment, cash withdrawal etc.
• Maximise sales and profitability of store, upsell products
• Ensure store cleanliness with organised appearance at all times
• Replenish and arrange products according to store planogram
• Any other duties as assigned

About You:

• Clear communication with customers
• Team Player
• Organized and Attention to Details
• Experience with point-of-sale systems
• Basic mathematics and financial knowledge

Benefits:

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Follow us on Facebook / Instagram / Telegram: DFI Retail Group SG Careers!

Job Description

• Providing customer service and demonstrating basic product knowledge in assisting customers enquiries
• Process cash and non-cash sales transactions
• Merchandise display and replenishment stocks
• Ensure clean and tidiness of the retail store

Requirement

• Secondary / ITE / GCE ‘N’/ 'O' levels and above
• Possess good interpersonal skill
• With experience in in-house retail will be advantage, without experience will also be consider as training will be provided
• Attractive salary + Commission + Incentive

"Job duties:

· Able to work on Weekend/PH

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary

· Manage equipment and supplies inventory and replenishment as and when necessary

· Planning and ensuring orientation for all new staff and job sites

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming

· Cleaning spills, broken glass and other messes up as quickly as possible

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level"

Our Client, in the Trading Industry located in East has openings for Sales Executive (Trading)

• 5 Days Work Week
• AWS + Medical Benefits
• Good Career Progression

Responsibilities:

• To establish sales network to develop new customer account(s) and expand sales channel(s)
• Responsible for maintaining and developing good relationships with existing customers through regular contact
• Responsible for both pre-sales and post-sales activities, including market research, networking or industry event(s) as well as relevant outreach activities
• Preparation of client presentation materials
• Plan and execute promotional activities periodically to boost alcohol sales and create awareness for house brands
• Responsible for responding to client’s query(s) and coordinates the formulation of price quotations, submission of sales contracts for orders and maintenance of customer records
• Responsible for sales and administrative support, sales closures as well as monitoring of payment fulfilment activities
• Assist in preparing Sales Order and other internal documents as required
• Adopts consultative sales approach to propose appropriate solution(s) to address the client’s queries and requirements and maintain both customer satisfaction and service excellence
• To perform cold call.

Qualified or interested candidates, kindly apply to us in

the FOLLOWING FORMAT to facilitate the short-listing process;

Attachment of CV’s in MSWORD FORMAT

Resumes please INCLUDE:

• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your Profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Chia Kim Wai Terry

Reg No: R23111838

EA No: 19C9570

Sales Executive Jobscopes:

1) Serving customer existing customer

2) Canvasing of new customer

3) Achieve sales target

4) Have experience in aircon sales will be an advantage

5) Possess class 3 License is an advantage but not critical for this position

6) Prior experience in working with MCST, Building management, operation managers will be good.

7) B2B and B2C

8) Provide timely quotes

9) Provide quick response to customer enquiry

10) Opening up new channels

location: Bras Basah
working days: 5 days
Working hours: 9am-6pm
Salary: $3800 - $5500

About the Job

The candidate will work closely with client servicing teams in creating engaging content. The candidate’s daily role includes creation, curation, planning and research to develop content strategies that connect businesses and users in the B2B environment.

Requirements

• Candidate should preferably possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Marketing, Mass Communication.
• At least two years of experience in B2B digital marketing and communication
• Good understanding of performance measurement metrics in Google analytics, Content Management System and digital media platforms
• Applied knowledge of SEO and SEM

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Your Role

We are looking for a Sales Executive to ensure highest standard of service delivery to our customers.

What Will You Do

• To monitor and respond to AR, incoming calls, emails, and written correspondences.
• Ensure highest standard of service delivery to our customers.
• To maintains confidentiality of the customers and data.
• To identifies and resolves customer issues and enquires received via calls, emails, and social media platforms, accurately within the committed turnaround time and in accordance with the company SOP standards to ensure contact handling accuracy and operational effectiveness.
• To use customer service and sales skills to optimize the opportunity of each customer contact.
• To provide new customer about the Company products and services.
• To resolve existing customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues, and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
• Ensure knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Company’s management system.
• To keep abreast with current issues in the industry and competitors’ innovations.

What Do We Want

• At least an O Level or Diploma in any discipline.
• At least 1 year of Sales and administrative experience in related field.
• Have experience in Customer Service, calls and correspondents environment will be added advantage.
• Proficient in MS Office.
• Good interpersonal and communication skills.

JOB SUMMARY, PRINCIPLE ACCOUNTABILITIES AND RESPONSIBILITIES

• Responsible for market development and trading of Second-hand vessels, New Building and Offshore on the platform, including but not limited to dry bulk carriers, container ships, oil tankers, chemicals, LPG/LNG, yachts, etc.
• Basic the ship resale characteristic and business model, to provide ideas, suggestions for online ship resale process and improve user experience on the platform
• Lead the team to continuously increase the number of used ships for sale on the platform and allow potential buyers to have more option vessels
• Collect and review details of ships, the listed price and shipowner's background, improve the quality of ship information posted online.
• Conduct professional evaluation on the market value of the ships, to provide support for buyers and sellers in decision making process.
• Provide matchmaking services for buyers and sellers to negotiate price and contract terms, and encourage both parties to bridge their differences and reach a deal through online chat system
• Establish business partnership with major global ship financing institutions to provide financing services to shipowners as required
• Arrange ship survey and assist in issuing ship survey report
• Follow-up services related to the delivery of the vessel, including but not limited to the change of vessel class, nationality, repair and alteration, import and export procedures, insurance, crew arrangement, etc., to achieve the smooth delivery of the vessel
• To encourage Buyers to utilize follow-up services through the platform, including bunker, ship provision, spares, crew and other one-stop services
• Provide training, guidance , conduct assessment and other management work for the team members to improve the team effectiveness
• Assisted in formulating SNP marketing strategies , to improve the accuracy of marketing slogan and ensure overall effectiveness of the product promotion campaign
• Other tasks as assigned by management.

JOB SPECIFICATION / REQUIREMENT / COMPETENCY

• Practical operation and management experience in SNP process in a shipping company or Shipbroker company.
• Basic knowledge of Internet e-commerce, keen in IT process, and understand maritime e-commerce.
• Maintain extensive Shipping industry networks and customer resources
• Have a good reputation in the industry, with professional ethics, positive and open minded, good English and Chinese communication skills
• Recognize the fast-paced, goal-oriented corporate culture of Internet companies.

EDUCATION / EXPERIENCE

• Bachelor degree or above, major in maritime/maritime management/shipping/maritime law, etc.
• More than 10 years maritime industry experience, at least 5 years is in Management position.

Please send an updated resume to [email protected] or apply directly if you are keen to apply for this position

We will contact you if you are shortlisted for this position

THE ROLE

This role requires excellent time and project management and can work well under tight timelines. Being able to work with multiple stakeholders at once and is comfortable with presentation and discussion in a relatively big group. This individual will get the opportunity to learn how to support a brick-and-mortar business with close to 500 stores island wide.

• Liaise with internal stakeholders and agencies for thematic and Always-on marketing campaigns including in-store POSMs and social media assets.
• Work closely with commercial and PR agency for planning and execution of press releases, KOLs. engagements and media events.
• Responsible for social media monitoring on customer sentiments, tracking online buzz, competition and be aware of market changes and development.
• Identify best practices and share learnings and ROI analysis from past social media marketing campaigns. Manage the social media marketing budget to optimize spend and performance based on insights and data.
• Support customer service for any customer enquiries.
• Ensure continuity of brand specific promotions and consistency of implementation in store.
• Ensure high level of commitment at store level for store specific promotions.

ABOUT YOU

• A diploma or degree, preferably in Business or Marketing.
• 3 years marketing experience in retail or FMCG
• Passion in 360 campaign planning and events management
• Have experience in loyalty app is a plus

BENEFITS

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

JOB PURPOSE

1. To plan, organize, implement, improve and maintain sales & marketing activities for the assigned SABIC Agri-Nutrient product portfolios and countries in Asia Pacific region.
2. Regular communication and information sharing with SABIC Agri-Nutrients HQ and other regional offices to share market information and to ensure that agreed business plans are met and optimized.
3. Assist in business development activities by researching, developing and follow up of marketing opportunities and plan.

JOB KEY ACCOUNTABILITIES

• Play a major role in organizing, planning, developing, coordinating and implementing sales and marketing strategies and activities (business plan / sales forecast) for assigned SABIC Agri-Nutrients product portfolios and countries in Asia Pacific region.
• Develop, retain and sustain good relationship with key customers through periodic contacts and meetings to exchange market information, explore specific needs and anticipate new opportunities, ensuring SABIC Agri-Nutrients market share and profitability in the region is maintained and/or increase based on the business plan.
• Proactively identify, develop & nurturing new customers or new segments to seek out opportunity for expanding sales activities in defined region with the aim to provide quality products and services through innovation, learning and operational excellence while sustaining maximum value for our stakeholders.
• Collaboration with other functions and utilizing existing planning, monitoring and forecasting tools to achieve planned sales volumes as per budget.
• Supervise all related sales transactions to ensure all set plans and sales process including on time delivery and after sales support are achieved.
• Leading team to conduct marketing study, market segmentations, netback comparison and other special projects to develop new and innovative solutions and improve product marketability and profitability.
• Ensure the commercial level of transactions in the defined region comply with SABIC's company policy, EHSS standard and local law and fit local regulation.
• Providing mentoring and coaching to junior co-workers.

MINIMUM EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor degree in Engineering, Economics or Agriculture
• Minimum 10 years experience in Agri Nutrients / Petrochemicals sales or business management
• Planning & organisational skills
• Ability to analyze, solve problems, negotiate, run & manage effective meetings
• Knowledge of cost analysis technique

COMPETENCIES/SKILLS REQIREMENTS

• Sales, Business Development, Strategic Marketing

• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• Prepare invoices, monthly reports for consolidated billing.
• Maintain and upkeep the filing system and SWM software on all aspects of waste information.
• Assist Customer Service Manager to ensure smooth daily operational in the team & Sales in matters relating to customer care (feedback and complaints).
• Update customer database in respect of customers and potential customers.

Requirement

Min Diploma holder and above with at least one year Customer Service experience (MUST).

interested candidate please send in your msword resume to [email protected]

Job Discription

• Manage existing accounts
• Develop new business opportunities
• Achieve assigned sales target
• identify prospects,develop market segments, generate leads
• Build andmaintain positive relationship and rapport with cusomer

Requirments

• Diploma or "A" level
• 2 years sales experience preferred
• Class 3 License with own mode of transport preferred
• Meticulous and able to work independently
• Results oriented, good communciation and correspondence skills

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries.
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Basic Salary: $1500

Monthly Gross Salary: $4000 - $5000 ++ (Basic Salary + Sales Commission)

Working Hours: 9am - 5:30pm

Working Schedule: Mondays to Fridays, Alternate Saturday (5.5 days)

Benefits: Allowances for laundry and transport & Internal Benefits

Location: Nearest MRT, Ubi

Roles and Responsibilities

• Analyze consumer behavior and market demands.
• Actively deploy new dealer accounts.
• Monitor and analyze consumer purchasing patterns and market demands.
• Generate sales from new and existing dealers.
• Track and report daily dealer visits and forecasts.
• Propose innovative dealer management initiatives.
• Assist walk-in, web, Facebook, and phone customers in the showroom.
• Provide service-oriented support throughout the sales process, from walk-in to motorcycle handover.
• Demonstrate expertise in motorcycles.

Requirements

• A minimum of 1 year of sales experience is required.
• A minimum of a Diploma/Advanced/Higher/Graduate Diploma in Others or its equivalent.
• Should hold a valid Class 2B/2A/2 driving license.
• Must be available to work on alternate Saturdays.

To submit your application

Click 'Apply Now' or reach out to Jaslin at [email protected] via email. We regret to inform only candidates who have been shortlisted will be contacted for further correspondence. Wishing you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Poh Chew Leng, Jaslin | R22108798

Monthly Basic Salary: S$2,500 to S$3,000 (+ Variable Bonus)

Working location: Mandai Link

Working days: 5 days a week

Working Hours: 8:00 am to 5:00 pm

Given the company's business expansion, we seek the right candidate to manage an e-commerce platform seamlessly, improve order processing, explore new sales opportunities, and effectively handle customer engagements.

Key Responsibilities:

1. E-commerce Platform Management:

• Oversee daily operations of the company's e-commerce platform, ensuring smooth and efficient functioning.
• Troubleshoot and resolve platform-related issues to deliver an exceptional customer experience.

2. Order Processing:

• Process daily orders from online platforms.

3. Customer Service:

• Handle and report customer feedback and complaints.
• Address issues promptly to ensure a high level of customer satisfaction.

4. Quotation:

• Responsible for sending out quotations accurately and on time.

Job Requirements:

• Minimum a graduated Diploma with at least one (1) year of working experience in Sales Administration
• Strong communication skills
• Capable of working independently with a proactive and positive working attitude

1) Create, plan and execute all web, SEO, SEM, social medica, and advertising campaigns.

2) Generate engaging and interactive online content and incorporate the latest technologies to increase reach and performance.

3) Develope digital communications, to achieve greater awareness and engagement, including the design, delivery and implementation of digital content associated with our beauty spas and medical aesthetics.

4) Conduct research on the topics in order to create and publish effective content in accordance with its objectives.

5) Ensure that content on our social media platforms are consistently released in a timely manner by maintaining adigital content timeline.

6) Track, monitor, measure and report performance of all digital marketing campaigns.

7) Manage allocated campaign budget and ensure optimum deployment of budget.

8) Work closely with the product, design and management team to develop digital marketing contents and to optimize User Interface.

9) Any ad-hoc tasks as assigned.

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Responsibilities:

• Generating leads and meeting sales goal

• Negotiating all contracts with prospective clients.

• Evaluate and build business of identified prospects in the industry

• To maintain good business relationships with existing as well as new clients

• Compile weekly customers and sales reports

• Responsible for the entire sales process from quotation, closing of sales, processing of contacts with client till project completed

• Any other ad-hoc sales assignments as and when required

Requirements:

· Experience in sales.

· Understanding of the sales process and dynamics.

· A commitment to excellent customer service.

· Excellent written and verbal communication skills.

· Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.

· Experience using computers for a variety of tasks.

· Competency in microsoft applications including word, excel, and outlook.

· Able to work comfortably in a fast paced environment.

Our client is a MNC company, one of the leading players in the Manufacturing sector. Due to business needs, they are now recruiting a Sales Coordinator to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.

Responsibilities:

• Facilitate and coordinate tasks to fulfill customers’ orders effectively
• Generate sales directives for the company’s Production Planning team
• Work closely with the company’s various departments to ensure on-time delivery
• Monitor and address customers’ feedback when required
• Verify the pricing accuracy to maintain precision
• Keep the sales order records/documentation up to date
• Maintain and update the company’s contact databases
• Offer the necessary follow-up actions to meet customer needs when necessary
• Coordinate with the company’s various logistics partners to issue permits for deliveries
• Collaborate with the company’s various departments for invoicing and delivery order processing
• Arrange the required delivery schedules efficiently
• All other adhoc duties as assigned

Requirements:

• Minimum Nitec/Diploma in any field of studies (Relevant working experience can be considered as well)
• Minimum 1 year of relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

About the job

The ideal candidate will lead the account development and penetration strategy while searching for new customers. They should be skilled at finding, building and maintaining relationships with clients and work to provide exceptional customer service to clients.

Responsibilities

• Unleash your hunting instincts to identify, develop, and close multiple opportunities concurrently.
• Provide a clear overview and accurate forecasts of our sales activities.
• Cultivate positive and enduring strategic relationships with key accounts.
• Drive the entire sales process, from pinpointing potential accounts to crafting tailored solutions and sealing the deal.
• Collaborate seamlessly across departments, ensuring effective communication with all stakeholders to guarantee our customers' success.

Qualifications

• A Diploma, Bachelor's degree, or equivalent experience
• Showcase your prowess with a proven track record in sales.
• Demonstrate a deep understanding of sales performance metrics.
• Navigate CRM software and the Microsoft Office suite effortlessly.
• Possess a solid grasp of information security principles and fluency in cybersecurity terminology.
• Communicate with finesse, employing excellent verbal and written communication skills.
• Bring a highly logical, honest, and objective nature to the table.
• Excel in teamwork and exhibit stellar time management skills.

Join us on this exhilarating journey, where your skills will not only be valued but will also be the driving force behind our continued success. Come be a part of a team that thrives on innovation and where your contributions make a lasting impact.

Sales Executive x 2 (Freight forwarding)

5 days, 9am- 5.30pm

Address: UE Square Singapore 239920 (Fort Canning)

Salary: up to $5000 + Transport allowance + $120 phone allowance + Uncapped Commission

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Duties and Responsibilities:

1. Key Result Area: Grow the Business and Achieve Sales Targets

• Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
• Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

• Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
• Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors’ movements.
• Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
• Negotiate with current and new clients on contracts and sales orders.
• Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
• Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Collectively resolve clients’ complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

• Respond to complaints from clients and give after-sales support on a timely basis.
• Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team’s expertise.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
• Maintain proper documentation of clients’ contacts and sales services provided.
• Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.
• Maintain quality service by establishing and enforcing the company’s service standards.
• Become a valuable and helpful resource in all of dealings with clients by providing relevant information and guidance, research and recommended solutions with a friendly reputation in the industry.

4. Functional Competences

• Able to sell, up-sell and cross-sell.
• Able to plan, organise and prioritise tasks.
• Possess an aptitude in problem-solving.
• Able to work well in a fast-paced environment.
• Capable of collecting, analysing, processing and storing information.
• Good team working and communicating skills, both verbal and written.
• Able to manage relationships and expectations at various levels.
• Good interpersonal skills (approachable, positive, motivated, go-getter attitude).
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software.
• Maintain relevant skills and knowledge by attending essential trainings and workshops.
• Continuously identify opportunities for further improvement to current sales processes.

Requirements:

• Possess at least a Diploma in Engineering
• Preferably at least 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg No : R1989151

Job Purpose and Impact

The Technical Service Associate I, will support the research and development teams, conduct routine projects in the laboratory or pilot plants and allow for the development of appropriate solutions aligned with project outcome expectations. In this role, you will assist with conducting trials in the laboratory or pilot plant, supporting samples of the realized trials and reporting results to senior team members in the innovation and application centers.

Key Accountabilities

• Assist in conducting trials at the assigned laboratory or in application pilot plants.
• Assist with the assigned various production steps with relevant use of processing equipment by following guidance.
• Assist with handling samples with appropriate evaluation tools by following guidance.
• Assist to register and report results to projects leaders by following the established templates and processes.
• Perform routine check and report issues to the process owner for action, such as production issues, disfunction, missing information and missing raw materials.
• Understand and comply with product and personal safety regulations and other procedural compliance regulations.
• Handle basic clerical, administrative, technical or customer support issues under direct supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualification

• High school diploma, secondary education level or equivalent
• Basic knowledge of the food industry
• Other minimum qualifications may apply

JOB SUMMARY

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

CORE WORK ACTIVITIES

Building and Maintaining Customer Base

· Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.

· Follow up on referrals/leads from owners.

· Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.

· Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).

· Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.

· Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations

· Follow and adhere to the Consultative Sales Process when presenting to owners and guests.

· Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.

· Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.

· Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.

· Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.

· Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.

· Practice and continue to develop and improve sales script and presentation.

· Ensure clear understanding of finance options and present as an approach to ownership.

· Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).

· Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.

· Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.

· Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

Conducting and Managing Business Transactions

· Assure complete and accurate processing of documents pertaining to sales.

· Review details of contracts with prospective owners and Owners once they decide on purchase.

· Thoroughly review loan applications and financial documents with the customer and ensure completed properly.

· Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.

· Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.

· Complete purchase summary worksheet at end of each sale.

· Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.

Providing Service to Others

· Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.

· Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other

· Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.

· Demonstrate total understanding of the culture and processes of the organization.

· Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).

· Participate in formal training sessions offered by management team.

· Attend daily huddles and regularly scheduled team/manager meetings.

· Assist in the development and mentoring of other Sales/Membership Executives as requested.

· Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.

· Perform other duties as assigned.

· Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).

PREFERRED QUALIFICATIONS

· Required language(s): Candidate must be fluent in English and Mandarin or Korean, in order to communicate with native speakers based locally.

· Minimum high school diploma Secondary Level or Diploma Level

· One-year sales experience

· Must be willing to work on weekends and holidays as required by business needs

· Working hours: Wednesday to Friday: 3pm to 11pm

Saturday and Sunday: 10am to 7pm

Role Overview: As the Sales Manager, you will be responsible for driving sales growth in the maritime communication sector, with a specific focus on Indonesia and the Philippines. Leveraging your 3-5 years of sales experience in the maritime communication industry and a proven track record in the shipping sector, you will play a key role in expanding our customer base and establishing strong relationships with key stakeholders. Your knowledge of the satcom industry and expertise in managing accounts will be critical in achieving sales targets for our satcom products in the region.

Key Responsibilities:

1. Sales Strategy and Business Development:

• Develop and implement a comprehensive sales strategy for South East Asia markets.
• Identify and pursue new business opportunities, partnerships, and customer prospects in the maritime communication industry.
• Conduct market research and analysis to stay abreast of industry trends and competitors' activities in the region.

2. Account Management:

• Manage and nurture existing customer accounts, building strong, long-lasting relationships with shipping companies and maritime operators.
• Understand customers' communication requirements and offer tailored satcom solutions to meet their specific needs.
• Provide outstanding customer service, ensuring customer satisfaction and retention.

3. Sales Achievement and Target Management:

• Meet and exceed sales targets, driving revenue growth for satcom products for vessels
• Prepare sales forecasts, track performance, and provide regular reports to senior management.

4. Market Awareness and Industry Networking:

• Stay updated with the latest trends, regulations, and developments in the maritime communication and satcom industries.
• Attend industry events, trade shows, and conferences to represent the company and network with potential customers and partners.

5. Team Collaboration:

• Collaborate with the marketing and product development teams to align sales strategies with company initiatives.
• Provide feedback and insights from the market to help improve existing products and develop new ones.

Qualifications and Skills:

• Bachelor’s degree in business, Marketing, or a related field.
• Minimum of 3-5 years of successful sales experience in the maritime communication industry.
• Proven track record of achieving and exceeding sales targets, particularly within the shipping sector.
• Specialization in the Indonesia and Philippines markets with a deep understanding of their unique dynamics.
• Knowledge of the satcom industry and its products is essential.
• Strong negotiation, communication, and presentation skills.
• Demonstrated ability to manage accounts effectively and drive sales growth.
• Proactive, self-motivated, and able to work independently.
• Proficiency in English and Mandarin; knowledge of local languages such as Bahasa is advantageous.

Join our dynamic team and take on a challenging role as the Sales Manager, focusing on Southeast Asia. You will have the opportunity to make a significant impact on our company's growth in the Southeast Asian market. If you have the required experience and a passion for sales in the maritime communication industry, we encourage you to apply and become a key contributor to our success.

About KVH Industries, Inc.
KVH Industries, Inc., is a global leader in mobile connectivity systems, with innovative technology designed to enable a mobile world. A market leader in maritime VSAT, KVH designs, manufactures, and provides connectivity and content services globally. Founded in 1982, the company has more than a dozen offices around the globe with research, development, and manufacturing operations based in Middletown, RI.