Total 263 Transportation / Logistics job vacancies in Northshore, North East

JOB PURPOSE:

The Marketing Price Support Representative (MPSR) is responsible for coordinating and supporting all activities involved in obtaining and maintaining preferred supplier pricing for specific customer opportunities.

MPSR only support suppliers with Information System setup for pricing and debits establishment.

They work directly with the Supplier and Product Marketing team for the following processes:

1. to process pricing requests (Locals)
2. to convert Locals to pricing contracts (ship & debits or SSD)
3. to maintain validity of established ship & debits (SSD)

Core Responsibilities:

• To qualify local requests ensuring they meet the Product Marketing established Service Level Agreement and suppliers require information while filtering out requests that already have valid debit pricing in place.
• To prepare and submit locals to suppliers with supplier’s information system or supplier’s portal.
• To convert local requests to debits upon notification by Product Marketing and update internal systems (Associate Meet Comp) with the appropriate evident of supplier debits agreement.
• To proactively follow up with suppliers to secure pricing responses and communicate them to Product Marketing.
• To maintain validity of all established ship & debits.

CREDENTIALS:

QUALIFICATIONS

Local Diploma holders of any discipline preferably from an Electronics faculty.

EXPERIENCE

Operating knowledge of Microsoft Office (Excel, Word & Outlook) and ability to navigate web based systems.

Global Supply Management, Advisor

Global supply at one of the world’s largest technology companies is no small challenge. It’s complex, fast moving, ever changing and above all, exciting. It keeps our people on their toes. Our Global Supply Management team within the Materials and Procurement Organization takes charge of global supply planning for specific platforms and commodities. Focused on business goals and objectives, we take the lead in supplier selection, product delivery specifications, and quality. We succeed through our ability to develop and maintain strong working relationships with global internal and external supply chain partners.

Join us as a Global Supply Management, Advisor for Memory on our Procurement Market Commodities team in Singapore.

What you’ll achieve

As a Global Supply Manager you will be responsible for providing procurement expertise to ensure optimized supply chain strategies across multiple business units.

Responsibilities Include:

• Coordinate global supply with regional procurement and balance available supply against supplier capacity
• Build collaborative relationships with vendor base and drive continuity of supply actions on appropriate cadence
• Accountable for supplier’s operational execution and will use the Quarterly Business Review (QBR) process to manage supplier performance, giving feedback on exceptional execution as well as areas for improvement
• Provide material commitments based on time to market requirements for new memory technology and/or platform launches (NPI)
• Work cross functionally with planning and product management teams to mitigate aging/excess inventory

Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 5+ years of relevant experience; demand/supply planning, vendor management
• Experience with large data sets to identify market, demand, and/or supply trends for informed decision making; advanced Microsoft Excel skills
• Great attention to detail w/ the ability to summarize complex issues for leadership decision making or requests for assistance
• Ability to navigate cross functional organizations and influence up to Director level contacts inside and outside of the procurement organization
• Should be proactive and always operating with a high sense of urgency

Desirable Requirements

• Desire to take on special projects that create value for the broader market commodities organization
• Technical knowledge of memory and/or PC & Enterprise hardware

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

1. JOB DESCRIPTION

Job Title

Driver - 6pm - 6am ( Night Shift Driver )

Occupation

Driver

Job Description & Requirements

We are looking for a responsible individual to join us as our class 3 delivery driver.

( Roasted Manuafucture at Bedok Industry Area )

Working Hours

Working hours: 11 pm - 11 am (Night Shift)

Working Days: 6 days per week

Main Duties

- Meats Packaging tasks

- Perform delegated delivery

- Communicate with customers and collect payment

- Undertake any other tasks as assigned

Requirements

- Has a Singapore class 3 driving license

- Able to speak English and Chinese

- Has a clean driving record for the past 2 years

- Need to work on Public Holiday and Weekend

- Acceptance of touching Non-Halal Products (for Example Pork )

- Acceptance of an oily Working Environment

Employment Benefits

- Annual leave: 7 days onwards

- One meal provided

- Performance bonus

- Free medical visits (capped) at partnered clinics

Remarks

A company vehicle is not allowed to drive home

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure the items are complete, packed correctly, and safely delivered to the correct client.

To succeed as a delivery driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience. It would be best if you were thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

Responsibilities:

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Preparing reports and other documents relating to deliveries.
• Operating equipment and machines, such as lorries, trucks, forklifts, etc.

Requirements:

• High school diploma or equivalent.
• Valid driver's license issued by the state where you intend to work.
• Clean driving record.
• Special licenses may be required to operate certain vehicles.
• Experience may be required or preferred.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to walk, drive, lift, and carry heavy items for extended periods.

Working hours are 6 days a week

pm for more information.

Responsibilities:

• Sort, deliver and pick up shipments for a specific courier route
• Handle customers’ enquiries
• Delivery & collection within a standard time frame
• Be accountable for all cash transactions resulting from the delivery or collection of shipments
• Ensure the maintenance of allocated vehicle
• Perform duties professionally and courteously in line with Company image with respect to all road users
• Ensure the security and integrity of all shipments
• Provide accurate and complete paperwork records for shipment movement

Requirements:

• A valid SG Class 4 Driving License
• Preferably with at least 1 year of relevant experience
• Good customer service skills with excellent communication skills
• A good team player

Work Location(s) you can choose whichever you want:

1) 7 changi south street 2 03-03 486415

2) 705 Sims Drive #01-14, Shun Li Industrial Complex Singapore 387384

3) 50 Gambas Cres, Singapore 757022

4) 71 Toh Guan Rd East.#01-03.Singapore 608598

5) 35 Kaki Bukit Place, Singapore 416213

6) 1 Airline Road, Singapore 819825

An attractive package with career development opportunities await. If interested, pls send in your resume, indicating expected salary and expected working location.

HR Department - 9092 4876

Only shortlisted applicants will be contacted.

We are looking for an Accountant to assist the Finance Manager in managing all financial transactions, from payments and receivables to bank deposits and budgets.

Accountant responsibilities include ensuring accurate records of daily, weekly and yearly financial transactions to generating of comprehensive financial documents and reports for management and regulatory reporting, reconciling of accounts and bank statements and calculating tax payments and returns. Other responsibilities include any other accounting related work delegated by the Finance Manager.

To be successful in this role, you should have minimally 3 to 5 year of accounting experience with bookkeeping and a flair for spotting numerical mistakes. Accounting software familarity specific to the travel industry would be a bonus.

University degree or professional qualification plus work experience are pre-requisite for this job.

Royal Ocean Marine is seeking an Assistant Technical Manager (Automotive) to join our client team. As an Assistant Technical Manager, you will contribute to the smooth operation of our automotive department, ensuring technical excellence and customer satisfaction.

In this role, you will work closely with the Technical Manager and collaborate with the maintenance team to handle technical tasks, drive continuous improvement, and provide excellent customer service. You will be responsible for overseeing the technical operations and ensuring that all automotive services meet the highest standards of quality and safety.

If you have a passion for the automotive industry, strong technical skills, and leadership abilities, we would love to hear from you.

Responsibilities

• Assist the Technical Manager in overseeing and managing day-to-day technical operations
• Collaborate with the team to develop and implement technical strategies and improvements
• Manage technical projects, ensuring timely completion and adherence to budget
• Monitor and maintain up-to-date knowledge of technical advancements, industry trends, and regulations in the automotive field
• Provide technical guidance and support to the automotive team
• Ensure high-quality standards and customer satisfaction in all automotive services
• Identify areas for process improvement and implement best practices

• Bachelor's degree in Automotive Engineering /Mechanical /. electrical or electronic or a related field
• Previous experience in a technical role in the automotive industry will be added advantage
• Strong knowledge of automotive systems and components/ repair /maintenance
• Excellent problem-solving and analytical skills
• Ability to effectively communicate technical information to team members and clients
• Experience in project management and leading technical teams
• Knowledge of industry regulations and standards
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong leadership and interpersonal skills

This position is only open for Local Singaporean/local permanent resident as first priority. If you do not hear from us in 2 weeks, please treat this application as unsuccessful.

Chan Chee Meng

EA 07C3069

R1110620

Job Overview

Assist in preparation of payroll and related functions for the organization. Maintain and update pay history for Asia Pacific branches. Generate month end and ad-hoc reports.

What you’ll do (responsibilities)

1. Create Payroll database for all staff locally.
2. Maintain and update pay history records for Asia-Pacific branches.
3. Calculate commissions, overtime payments and other allowances for the regions.
4. Prepare Legislative Reports inclusive of monthly statutory payment.
5. Print monthly and commission pay advice and distribute to staff.
6. Assist in preparation of payroll reports and month end closing.
7. Attend to enquiries from staff on payroll related matters.
8. Provide administrative duties as and when required.

What you’ll need (qualifications)

• Candidate must possess Diploma/Degree in Human Resource Management or related.
• At least 2 -3 years of relevant working experience.

Required skills:

• Analytical and have a flair for figures
• Good understanding of labour laws
• Proficient in MS excel
• Proficient in Peoplesoft will be an added advantage

Responsibilities :

• Schedules customers’ requirements to facilitate efficient process for order fulfillment and customer service.
• Assist in facilitating cross-functional co-operation between Sales/Marketing, Engineering, Manufacturing and Logistics to meet customer delivery satisfaction.
• Ensure availability of finished products for customers as well as assist the logistics goal in meeting target inventory turns and minimize risk of obsolescence.

Requirements :

• N Level or Diploma Holder
• At least 2 years of relevant experience
• Working in manufacturing environment will be preferred
• Positive attitude and able to work in a team
• Multi-tasks and able to work under face-paced work environment
• 5 days work week (8.15am to 5.15pm)
• Transport pick-up at Bedok MRT station

The Primary purpose of the Food Catering Driver is for packing and driving catering orders to customers premise.

Must have basic communication and customer service skills
Must have a valid driver’s license for at least 3 years and a clean driving record
Must be able to work within a team and be willing to learn
Must be detail orientated
Must be able to lift safely 20lbs

Must be physically fit and healthy

Duties will include but not be limited to:
Pack orders and get ready for delivery
Delivering food to customers premise
Setting up catering / buffet line for client

Clear and collect dirty trays back to company

Packing bentofoods for catering when not making deliveries

WhatsApp: +6597845150

This is a 12-month contract role based in Singapore.

Responsibilities

• Coordinating interviews for candidates with speed and efficiency.
• Maintain a recruitment applicant tracking system ensuring information is up-to- date.
• Communicate professionally and maintain a high level of confidentiality at all times both internally and externally with our candidates.
• Deliver a great recruiting experience for all candidates.
• Perform administrative duties as required to support the recruiting team.
• Work collaboratively with Schedulers & Coordinators on cross-functional teams.

Requirements

• 3+ years experience as recruitment scheduler
• Highly organized with the ability to prioritize multiple functions and tasks while managing their work time efficiently.
• Self-directed, detail-oriented, problem solver with a burning desire to contribute.
• High-energy, driven, articulate, and friendly personality with a customer-service mindset
• Learn quickly in a fast paced, ever changing environment.
• Proficiency in Word, Excel, and Outlook or PC based calendar/meeting applications.
• Exceptional customer service focus.
• Ability to create and sustain productive relationships with external and internal clients.
• Strong team player that loves to bring new ideas to the table

UEN: 199700895N

Job Scope:

The main duties of a travel consultant are to service corporate customers by organizing their travels, including but not limited to planning travel itineraries and booking of flights, rail & car rental, hotel accommodation, travel insurance and visa & health advisory.

Job Requirements:

• Excellent geographical knowledge of countries and major cities.
• Working knowledge of GDS Sabre system.
• To preform flight reservation, Ad-hoc/group booking and ticketing.
• Handle business travel requests, including air, hotel, car and rail enquiries via phone and email professionally.
• Understand clients’ travel requirements and propose suitable itineraries at competitive prices.
• To provide information on visa requirements and assist with applications in a timely manner.
• Ensure all travel documentation, including quotations, ticket issuance and billings are processed accurately.
• To maintain and update corporate client’s profile in the system.
• Carry out regular sales call to handle and manage existing customers’ accounts.
• To build and sustain excellent working relationships with clients through outstanding customer service and support.
• To be accessible to customers' enquiries 24/7 on a weekly rotational basis
• After-sales tasks on schedule change, rebook, reroute, re-issue & refund.
• Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening.
• Respond to travel agents', travellers' and FFP members’ inquiries on respective GSA products, rules & policies.
• To support and ensure smooth SOPs and operations set by airlines.
• Any other ad-hoc tasks that may be assigned by the Company from time to time.

Qualifications:

-Minimum GCE “N/O” Level or equivalent

-Atleast 1-2 years’ experience in handling travel arrangements for corporate accounts.

-IATA/UFTAA Foundation EBT Course (Diploma)

1. Need to drive the van

2. need to deliver the thing driver own self

3. working come working in factory 4 pm to 4 am and delivery also

4. must have SG class 3 license

5. must have the SG route maps

6. must have the sg driving experience

Responsibilities

• Manage a team of claims officers.
• Handling Recovery & Defending claim cases.
• Provide monthly provision cases.
• Handle Pax Mishap Cases, especially pax have approached. Commuter Engagement to seek for injury claim.
• Handle & Update Media / MP Cases to HOD when pax escalated their case to media or MP or relevant Authorities.
• Liaise with third party claimant, solicitors, insurers and authority.
• Checking and updating burning cost cases.
• Clearence of legal documents/checklist.
• Handle queries for Business & renovation Insurance and other Commercial line products/Combine the information.
• Handle non motor claims for internal customers.
• Attending Tenant Engagement.
• Conduct roll call.
• Secretary cum Minutes taker of Internal Meeting

Qualifications & Work Experience

• Diploma or Degree in any relevant field
• Relevant Work Experience of at least 5 years preferred
• Certificate of General Insurance

Driver Responsibilities:

• Transporting clients from airports to hotels and vice versa.
• Carrying out vehicle maintenance checks.
• Delivering packages to customers in a timely manner.
• Picking up office purchases or other administrative needs.
• Utilizing navigation apps to find the most optimal route.
• Interacting with clients in professional conduct.
• Working at night and on weekends.
• Maintaining an organized travel schedule.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary.
• Updating monthly mileage records.
• Driving a variety of vehicles, including motorbikes, cars, buses and trucks.

Driver Responsibilities:

• Transporting clients from airports to hotels and vice versa.
• Carrying out vehicle maintenance checks.
• Delivering packages to customers in a timely manner.
• Picking up office purchases or other administrative needs.
• Utilizing navigation apps to find the most optimal route.
• Interacting with clients in professional conduct.
• Working at night and on weekends.
• Maintaining an organized travel schedule.
• Ensuring that vehicles have sufficient gas and are always ready for use.
• Arranging for vehicle repairs when necessary.
• Updating monthly mileage records.
• Driving a variety of vehicles, including motorbikes, cars, buses and trucks.

Company located in Changi Airfreight Centre

Working Hour : 8.30am to 6.00 pm

Key Responsibilities

* Clollabrate with Senior management to align airfreight strategies with overall company objectives.

* Respond to the client in time, work closely with internal teams, build relationships, and retain existing client accounts

* Ensure compliance with relevant regulations and industry standards

*Manage the shipments progress, database, and delivery clerance with transporter

*Provide guidance, training, and support to enhance teams' performance

* Build and maintain strong relationships with Clients, ensuring their airfreight needs are met

*Address and resolve customer concerns promptly

Requirement:

*Diplomat in Logistics or Business Afministration or equivalent

*8 years experience in freight forwarding industry

*Experience in Airfreight operations or Customer Service

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

Loading and unloading of goods onto vehicle according to delivery order

· Perform pickups and collection for the company covering specific areas

· Ensuring safe receipt, retrieval and dispatching of goods

· Delivering goods to our customers in a safe, courteous, and timely manner

· Establishing and maintaining excellent customer service during delivery

· To perform duties as tasked

· Class 3/4 Driving Licence

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job overview

Panasonic Cold Chain Asia is one of the leading company in Commercial Refrigerators and Foods Service Equipments. We are hiring Customer Support Executive to handle and support our Sales activities with our current distributors within our Sales territory.

Job responsibility

1. Able to handle and maintain close relationship with current distributors.

2. Prepare distributors' monthly sales forecast.

3. Liaise with factory on Product, Shipments, & Price etc.

4. Liaise with distributors on their orders, shipping date etc.

5. To monitor distributors' sales target.

6. PSI

7. AR collection

Requirements

Knowledge of Excel, Words & PowerPoint.

Dealing with Japan & China factory. Proficiency in English & Chinese is a must.

Only Singaporean

Qualification

GCE 'O' Level and above

Salary range

S$2,800 to S$3,200

Responsibilities:

Driving a van for Company's catering of food with related equipment/utensils for catering for corporate events and private functions, and includes loading and unloading food and catering equipment and timely delivery. Job scope includes maintaining the vehicle by way of safety and checks, adhering to safety compliance and regulations. Applicant must have food knowledge and and packaging in readiness for delivery, and practise good hygiene at all times, and ensure that the vehiclce is kept in clean and hygienic condition. Applicant must be physically fit, possess a valid driving licence for the job at hand, a good driving record with no traffic violations, and be familiar with Singapore routes and delivery locations. Applicant should preferably be with 7 to 10 years’ experience in this field and be prepared to work long hours.

1. Supervise ground operations and manage ground handling staff for appointed airline clients – passenger & cargo.

2. Provide necessary supports required by/from respective appointed airline clients.

3. Manage, motivate, and engage staff by providing an open feedback culture and managing performance on a regular basis.

4. Ensure compliance with all corporate and airline safety and operational procedures to meet/exceed regulatory standards.

5. Maintain, monitor, and report on agreed Key Performance Indicators (KPIs).

6. Conduct & report on irregularities, accidents, or complaints as per company’s standard reporting requirements.

7. Build and maintain relationships with both internal and external stakeholders. 8. Resolve issues and conflicts in a timely manner.

9. Ensure adequate manpower and resources available for smooth functioning of Airline designated counters at all times.

10. Provide service and operational recovery on Aircraft-on-Ground (AOG), lost or damage baggage etc.

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time