Total 67 support advisor job vacancies in d09 cairnhill orchard river valley

Job Title: IT Support Engineer
Duration: 1-Year Contract (Potential for Extension)
Location: Singapore

About the Role:
Our client is seeking a skilled and proactive IT Support Engineer to join our team on a 1-year contract with the possibility of a long-term opportunity. This role requires a dynamic individual with strong technical expertise, excellent problem-solving skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Provide first and second-level IT support to resolve hardware, software, and network-related issues.
• Troubleshoot and resolve technical problems in collaboration with cross-functional teams.
• Maintain, monitor, and update systems, ensuring high availability and performance.
• Manage and track IT assets, ensuring compliance with organizational policies.
• Install, configure, and upgrade IT equipment, including laptops, desktops, and peripherals.
• Provide user training and create documentation for IT processes and troubleshooting.
• Ensure adherence to data security protocols and company IT standards.
• Escalate unresolved issues to third-level support or vendors as required.

Requirements:

• Bachelor's degree or diploma in Information Technology, Computer Science, or related field.
• Minimum of 3 years’ experience in IT support or a related role.
• Proficiency in Windows and Mac OS environments.
• Hands-on experience with Active Directory, Office 365, and basic network troubleshooting.
• Familiarity with hardware and tools is an advantage.
• Strong communication and interpersonal skills to interact with users and stakeholders effectively.
• Ability to prioritize tasks, work independently, and handle multiple assignments concurrently.

Why Join Us?

• Opportunity to work with a leading global technology company.
• Exposure to diverse and challenging IT environments.
• Competitive remuneration package and potential for long-term engagement.

Application Process:
Interested candidates are invited to send their updated resumes to [email protected]

EA Licence No. 91C2918 and Personnel Registration No. R2096241.

About the Role:
Join our premium German skincare brand as a Full-Time Skincare Promoter. You will engage with customers, demonstrate products, and drive sales while delivering exceptional service and educating customers on skincare routines.

Location: Takashimaya
Working Hours: 12:00 PM – 9:00 PM ⏰
Work Week: 5 days (weekends required; Monday and one weekday off)

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Client Implementation Advisor to join their team

The Job

• Support new account maintenance and simple FF deals
• Work closely with the Fulfillment team and assist in the setting up clients on the bank’s Cash Pro system
• Assist in the tracking and monitoring of ageing deals
• Support IAs with key client on boarding and RFPs
• Learn and understand the bank’s cash management solutions and offerings
• Support migration projects related to mandate updates and outreach for expiring client IDs for Fulfillment team

The Talent

• Minimally 1 year of banking experience
• Able to work under pressure & challenges
• Good application software skills: Words, Excel and PowerPoint
• Good knowledge of Excel Macros/ Power BI/SQL/Tableau
• Excellent presentation, communication and team work skills.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Client Implementation Advisor
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity:

Adecco is partnering with a leading provider of innovative technology solutions and we are seeking to hire a Sales Support Executive to join their business permanently! Supporting the sales team, the successful incumbent will be accountable for managing all sales activities such as processing of orders, procurement of relevant products & services and coordinating with internal teams on orders fulfilment.

• Full-time, permanent opportunity
• Work location: South-west region
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $4,800 / month + VB

The Job:

• Main point of contact to liaise with internal departments to support the sales lifecycle.
• Manage sales activities, including processing sales orders, quotations, credit notes, billing, procurement, and coordinating order fulfillment.
• Ensure accurate and efficient processing of transactions in line with company guidelines.
• Provide post-sales and administrative support, ensuring high service standards in order processing, project registration, and related tasks.
• Prepare and submit work-related reports, including revenue forecasts and analysis.
• Assist the Sales Team in ensuring timely order provisioning and deployment.
• Build strong relationships with internal stakeholders and deliver excellent customer service.
• Perform customer care tasks, including phone handling and other admin duties.
• Undertake other duties as assigned by the supervisor.

The Talent:

• 2-3 years of prior order management experience, preferably in IT environment
• Meticulous, self-driven, a team player who takes the initiative and can work independently.
• Strong communication, analytical and problem-solving skills.'

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

The Opportunity

• Adecco is partnering with a leading bank to look for Admin Support Staff (Insurance)
• Starts off as a 6/12 months contract

Principle Responsibilities

• Assisting with completion of insurance documents & forms & liaising with insurance brokers to ensure the complete transfer/surrender.
• Assisting with the trust transfer and termination documents
• Tracking the completion and compile data for reporting
• Support the trust managers in the day-to-day trust administration which includes the review of asset injections, distribution, trust reviews, periodic reviews, insurance transfers/changes etc.

Profile/Qualifications

• Experience in trust transfer and insurance will be preferred.
• Detailed, meticulous and good with administration work
• Good interpersonal skills to manage relationships with internal stakeholders
• Junior employee candidates with minimal to no experiences can apply too

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

What sets our client apart?

Our Client is a well-established Research and Engineering centre serving major customers worldwide in Digital Identity and Security domains spanning from Mobile Connectivity, IoT, Automotive, Banking to Government products and solutions.

Job Summary

Join a leading global company and play a key role in maintaining and troubleshooting the hardware and systems of the Seamless Identity Management Platform for Experience (SIMPLE) system. You'll be part of a fast paced talented team ensuring the system's availability, performance, and security.

Key Responsibilities

Field Support: Provide Corrective Maintenance (CM) for hardware and software issues to restore system operations.

Field Testing: Conduct software testing for bug fixes and ensure correct system configurations before production.

Spares Services: Manage and maintain spares, support equipment, and tools, ensuring their serviceability and prompt fault rectification.

Preventive Maintenance (PM): Perform scheduled maintenance tasks, following approved checklists, and submit detailed reports.

Calibration Services: Coordinate with vendors for test equipment calibration.

Requirements

Shift Work: 3 shifts of 8 hours, 24x7 operation (Standby hours included—our client prioritizes employee well-being).

The service will be carried out during the following intervention periods:

Engineers will work a rotating schedule of 3 days on, 2 days off, followed by 2 days on, 3 days off. This alternating pattern ensures consistent coverage while providing engineers with ample rest and recovery time.

Standby Duty: Engineers will be required to participate in standby duty as per project demands, which will vary depending on the project phase (MVP or Expansion). The frequency and duration of standby duty will be communicated in advance.

The standby would be a benefits for engineer to rest, usually activation is very rarely. Usually standby would be one engineer on one month after 4 months of working (ony apply to MVP) while under expansion, each engineer will only be standby for 1 week after working for 4 months.

Skills & Experience:

• 1-2 years supporting network, security, server, and UPS systems
• 1-2 years supporting mission-critical systems with a stringent SLA of 99.9%
• Knowledge of IT Service Management (ITSM) standards
• Customer-oriented with excellent service attitude
• Strong analytical and listening skills
• Positive attitude, hardworking, and enthusiastic
• Experience with Server/Network/UPS/Security products (e.g., Firewall, PIM and PAM, Server Virtualization) is a plus
• Team player who can work independently with minimal supervision
• Willingness to learn new technologies
• Education
• Diploma or Bachelor's Degree in IT/Engineering discipline

Why Join Our MNC Client?

Be part of an innovative team at the forefront of technology

Work in a dynamic and challenging environment

Excellent career growth and development opportunities

Don't miss out on this chance to be a part of a dynamic and growing team. Take the Next Step in your career journey with us!

• To apply, please submit your updated resume along with your notice period, current salary package details, including base salary, incentives, annual wage supplement, and expected salary.
• Click on the 'Apply here' button to drop your resume directly or email it to [email protected].
• Our team will review all applications and contact shortlisted candidates for further steps in the selection process.

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

1. The Opportunity

• Adecco is partnering with a leading bank to look for Banking Admin Support
• Starts off as a 6 months contract

2. Responsibilities

• Support Relationship Managers in daily operations to enhance customer experience, including handling customer enquiries, rate fixing for deposits and loans, account opening, coordinate/ liaising with relevant parties on customer due diligence (CDD)/ periodic reviews, maintenance of customer records and files
• Ensure documentation is complete and that all approvals, facility and security documents are in place at all times.
• Follow up on submission of clients’ financials for spreading, and assist Relationship Managers in preparing the necessary documents for credit application / review
• Preparation of offer / variation letters and follow up on documentation aligned with stipulated terms and conditions
• Follow up on submission of periodic documents (eg. insurance policies, valuation reports etc) from clients or relevant parties, and assist Relationship Managers to address queries on such documents
• Additional duties including ad hoc projects supporting Relationship Managers and team in sales and marketing


3. Requirements
• Minimum Diploma holders, with at least 2 years of relevant working experience in a banking environment
• Good understanding of the Corporate Banking business and related banking products
• Good communication and interpersonal skills
• Able to multi-task and work independently
• Service-oriented and a team player
• Proficient in Microsoft Office applications

Next Steps

Send your resume to [email protected]

Job Opportunity: Join a Team Driving Digital Excellence

Be part of a dynamic team committed to achieving Digital Excellence. Work alongside like-minded individuals to provide Production Support across various Digital Platforms. These platforms include Digital Channels (e.g., consumer-facing websites, mobile apps) and Digital Enablers (e.g., Payments, Notifications, Identity & Access Management).

Job Description:

• Configure products and services for digital offerings.
• Set up promotions for available products and services.
• Manage website content as a webmaster using Adobe Experience Manager (AEM).
• Configure and maintain content, products, and services on digital platforms.
• Support weekly operational tasks to enable business functions.
• Collaborate with internal stakeholders (designers, user experience specialists, marketing, etc.) to meet business requirements.
• Create and manage microsites for campaigns.
• Document key processes and provide training to stakeholders.

Job Requirements:

• Minimum Diploma qualification.
• Entry-level graduates in Digital Media, Multimedia, or IT are welcome to apply.
• Strong communication skills and attention to detail.
• Understanding of effective experience design principles.
• Knowledge of SEO, HTML/CSS, and JavaScript is an advantage.
• Strong communication and project management skills.
• Experience with tools such as Adobe Experience Manager or UI Path is a plus.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

We are looking for a dedicated and skilled IT Resident Engineer to join our team. In this role, candidates will be responsible for maintaining the security posture of scientific IT endpoints, managing security incidents, and ensuring compliance with IT security policies and standards. Candidates will work closely with Research Entities (REs) to provide comprehensive support across a range of IT and Infosecurity operations.

Resident Engineer: Job Duties and Expectations

The Resident Engineer is responsible for the strategic, long-term management of technology-related hardware and software within A*STAR's Research Institutes, as well as overseeing daily information security and IT support tasks. This role includes safeguarding systems and ensuring cybersecurity measures align with organizational needs, address potential cyber threats, and adapt to evolving technologies.

Scope of Work

Asset Life Cycle Management

• Responsible for managing the entire lifecycle and provide technical support for scientific IT hardware and software, from procurement through decommissioning.
• Manage the inventory of scientific IT assets, including dependencies and attributes, ensuring that responsible teams accurately record any updates, removals, or replacements of existing assets.
• Verify scientific IT software assets against licensing agreements and conduct inventory checks on hardware assets, initiating re-tracking and corrective actions, as necessary.
• Provide level 2 endpoints support; Responsible for the onboarding, offboarding, Tech refresh support of entities funded endpoints.
• Plan, deploy and track scientific hardware assets and/or software licenses while making sure they comply with vendor contracts/licensing terms

Endpoint Antivirus Health Check

• Confirm that all endpoints have the approved antivirus software installed and running correctly. Identify any endpoints missing antivirus protection and prioritize them for immediate remediation.
• Reduce the risk of malware infections, ensure endpoint protection compliance, and maintain a proactive cybersecurity posture.

OS Patching Security Hardening and Post Hardening Remedies

• To perform OS Patching and upgrading of entities funded It endpoints.
• To conduct a baseline hardening for all operating supported systems (Windows, MAC and Linux – Ubuntu and CentOS).
• Provide Level 2 support for Linux and Mac scientific endpoints, addressing disruptive issues such as secure connection dependencies, and troubleshooting other Level 2 concerns on a best-effort basis.

Security Incident Response

• IT Resident Engineer to handle security incidents for WOA including triaging with stakeholders like infra team, IT admin officers, RI coordinators and project managers for example. This includes collecting artefacts and preparing incident reports.
• Candidates will guide users on the appropriate next steps after they report the loss of their IT assets to the Service Desk.

Evaluation for Cross Border Travel

• Evaluate the compliance of entities funded IT endpoints for user’s cross-border travel requests in a timely manner.
• Ensuring adherence to organizational policies and regulations. This includes verifying that all necessary security measures and configurations are in place to meet compliance standards before travel.

Requirements

• Relevant Bachelor’s Degree in Computer Engineering (or equivalent).
• Professional IT Support certifications.
• Familiarity with industry IT standards and compliance requirements.
• Experience in endpoint security, incident response.
• Competent in Windows/Linux/Mac OS/iPad environments.
• Strong communication and presentation skills.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.
• Ability to work as a team and independently with minimum supervision.

Additional Remarks

Given our current requirements, we anticipate the candidate’s employment to begin in approximately 2 weeks.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

The Opportunity

• This is an exciting opportunity to work for one of the leading financial institutions.
• It is an opportunity for an experienced Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Ensure that reports are deliver timely and accurately.
• Review and streamline workflow where applicable.
• Review and update of SOP promptly where applicable.
• Assist and handle enquiries professionally and promptly.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

Annual Fit & Proper Exercise:

• Ensure that the Annual Fit & Proper Exercise process is conducted in accordance to the Fit and Proper framework.
• Collate results and proper reporting conducted for any breach of Fit and proper guidelines by advisers.
• Maintain and update the SOP where applicable

Other Administrative Matters:

• Monthly check on new business submission for suspended advisers
• Monthly Reactivation Exercise
• Administration of Adviser’s Health Benefit and Professional Indemnity entitlement
• Yearly IFPAS and FSMA memberships

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Ability to work effectively under pressure with tight timeline.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Distribution Sales Support Admin Associate to join their team
• This will start off as a 12 months contract

The Job

Channel Administration:

• Conduct validation and appointment exercises in accordance to the business rules.
• Maintain registers of advisers with 3rd party licence
• Administer the coding, cessation, and assignment of policies for all Channels.
• Ensure the accuracy and timely delivery of the BAU, assigned tasks, and ad-hoc assignments.
• Review and update of SOP promptly where applicable.

Debt Recovery:

• Execute debt recovery processes promptly & follow through with debt process in accordance to the SOP.
• Prepare the monthly debt recovery update report for management team.
• Manage instalment payment requests from departed advisers.

The Talent

• Strong Microsoft Office Skills: MS Excel (Pivot Tables, Formula), MS Word, PowerPoint.
• Proficiency in VBA & Insurance industry experience will be an added advantage.
• Great interpersonal skills and enjoy working in a team.
• Strong communication skills (both verbal and written) to interact with stakeholders.
• Meticulous to ensure accuracy of deliverables & good with processes.
• Ability to manage multiple priorities effectively in a fast-paced environment.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Distribution Sales Support Admin Associate
• Only shortlisted candidates will be contacted

Details about the Client

The Opportunity

• This is an exciting opportunity- is a leader in the health sector, Founded in 1823, the company is headquartered in Slough, United Kingdom, and has a presence in over 60 countries worldwide.
• Hybrid work arrangement

Roles & Responsibilities

You will be responsible to provide Level 1 support to ensure the smooth running of the office from a Technology perspective

• Providing additional IT Support to the team
• Perform an inventory reconciliation on IT equipment, categorizing and documenting for better tracking
• Support the Service Lead on the maintenance and testing of fixed office equipment such as Laptop Docks, Monitors, Peripherals, Printers and Projectors
• Partner with HR and event organizers for the setup of the office to support various in-person and virtual events such as Townhalls, Workshops and Large meetings
• To provide support for VIPs when they are visiting the office
• To work with IT Support teams on issue resolution
• To support and coordinate IT activities related to local IT projects.

Please note that the duties and responsibilities within this role may change over the course of employment, which will require flexibility.

Requirements

• 5 years’ experience in an Office administration or in an IT support role
• Proficient in the use of Microsoft Office 365 and Teams
• Have helpdesk experience, in a multinational environment would be an added bonus but not a must
• Has a partnership and customer service mindset

Next Step

• Prepare your updated resume
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

The Opportunity

Adecco is partnering with a MNC Freight Forwarding Company, and we are looking for a Sales Support Executive (Quotation) to join their business! Reporting to the Customer Service Manager.

• Permanent, Full-time opportunity

• Location: East region, Changi South Street 2

• Working hours: Monday - Friday, 9am - 6pm

• Salary Package: up to $3,500 basic + AWS + VB

The Job

• Provide admin support such as logistics rates and quotation for the Sales team
• Serve as the main point of contact for client inquiries, request, and issue.
• Process customer order for shipment client order with HQ based in Italy
• Coordinate with the operation team regarding customer order to prepare for shipment document
• Address customer issue and concern related to shipment, delivery delays or other logistics issue by working closely with internal departments.

The Talent

• Possess Diploma/Degree in related discipline
• Good knowledge of International Logistics Services
• Minimum 3 years of relevant experience

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application. We would love to hear from you!

The Opportunity:

Adecco is partnering with a Korean MNC specializing in metal trading, and we are seeking a Sales Support Executive to join their business permanently! Reporting to the Manager, the successful incumbent will play a key role in supporting the company's commodity trading division, focusing specifically on 1 metal commodity to ensure seamless coordination between internal and external stakeholders to manage all shipping documentation and logistics for commodity transactions.

• Full-time, permanent opportunity
• Work location: Central region (near Bencoolen MRT)
• Work hours: Mon-Fri, 9am - 6pm
• Salary: up to $5,500 / month + AWS + VB

The Job:

• Accurately prepare and manage sales orders, invoices, and related sales documentation to ensure timely and efficient order processing and financial tracking.
• Prepare detailed shipping documents (e.g., bills of lading, packing lists, certificates of origin) for metal commodity shipments, ensuring compliance with local and international regulations.
• Handle all banking documentation, including letters of credit (LCs), bills of exchange, and other required financial documents for cross-border transactions.
• Main point of contact between shipping companies, banks, customers, and vendors to confirm accuracy and resolve any discrepancies or issues related to shipping and banking documents.
• Monitor the shipment process to ensure timely delivery, track document submission deadlines, and update internal systems with shipment status and relevant information.
• Ensure all documentation meets trade, customs, and banking regulations, as well as the company's internal compliance standards for commodity trading.
• Communicate effectively with customers on shipping schedules, document requirements, and order status, offering support to ensure smooth and positive interactions.
• Work closely with Sales, Finance, and Logistics teams to ensure alignment on shipment schedules, payment terms, and document accuracy.

The Talent:

• At least 4-5 years of relevant experience in a similar role, prior experience in handling letter of credit documentation for metal commodities is highly advantageous.
• Ability to communicate in Chinese language to liaise with native Chinese-speaking counterparts based in China.
• Meticulous, team player with excellent interpersonal and communication skills.
• Knowledge of SAP ERP system is a plus.

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• To ensure your application is reviewed, attach your resume and email [email protected] to apply. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Job Summary

• We are seeking a motivated Sales Analyst to join our dynamic team. The ideal candidate will play a pivotal role in supporting the FX & Commodities desk through various responsibilities, including trade booking, data analysis, and product development. This position offers an exciting opportunity to drive innovation and streamline processes within our desk.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an Sales Analyst to join their team
• This will start off as a 12 months contract

Key Responsibilities:

• Daily Operations: Manage daily tasks, including providing market indications, monitoring barrier notifications, handling fixing files, and booking trades executed by the team.
• Trade Confirmation: Ensure timely and accurate sending of trade confirmations to stakeholders.
• Data Analytics: Conduct thorough data analysis to support desk strategies, identifying opportunities and gaps for improvement.
• Digital Agenda: Collaborate with the team to enhance product offerings on digital platforms, driving the digital transformation of our services.
• Process Automation: Streamline and automate various manual processes using VBA; knowledge of additional programming languages is a plus.
• Product Development: Assist in the launch of new products and gain insights into the entire lifecycle of product development.
• Workshops & Events: Facilitate workshops and events under the guidance of desk members, contributing to team training and knowledge sharing.
• Ad-hoc Support: Provide support for Management Information Systems (MIS) activities and assist with other ad-hoc tasks as needed by the team.

Qualifications:

• Strong analytical skills with experience in data analysis.
• Proficiency in VBA is required; familiarity with other programming languages is a plus.
• Excellent communication and teamwork abilities.
• Detail-oriented with strong organizational skills.
• Ability to thrive in a fast-paced, dynamic environment.

What We Offer:

• Opportunity to work in a collaborative and innovative environment.
• Professional development and training opportunities.
• Competitive salary

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Sales Analyst
• Only shortlisted candidates will be contacted

The Opportunity

• Adecco is partnering with a leading bank to look for Admin Support Staff ( Private Banking | KYC | Up to 4.5k)
• Starts off as a 6 months contract

Principle Responsibilities

• Supporting bespoke team trust managers in day to day administration
• Assisting in KYC for bespoke team structures (e.g. screenings, periodic reviews, collation of documents)
• Assisting with completion of documents & forms
• Assisting with the BMS team for screenings, periodic reviews and new onboarding
• Liaising with Ops Team for sending, completion and scanning of documents
• Assist in any ad-hoc tasks or assignment

Profile/Qualifications

• Bachelor's degree in Banking, Finance or Accountancy.
• Good Excel, Words, Accounting
• Experience in KYC and Private Trust will be a plus

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

The Opportunity

· It is an opportunity for a reputed Bank

Location -

Changi Business Park

Requirements-

Minimum 3-5 years of experience and required familiarity with at least 2 databases among Mysql/MariaDB, PostgreSQL/EDB, Oracle, MSSQL,DB2, MongoDB and Redis.
Position requires the ability to work various work schedules that support a 24x7 coverage included nights, weekends and holidays shift.
Alert monitoring for all database flavors (MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo) and take appropriate action.
Daily health monitoring of production database ensuring high availability, security, and performance.
Perform daily backup monitoring and take action to have recovery solution in place.
Managing the database availability and performance, including incident and problem management.
Incident management to work with MIM(Major Incidenet Management) team to resolve/co-ordinate the high critical issues.
Carry out periodical production patch and upgrade management.
Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels.
Identify opportunities for process improvements, automation, and efficiency gains in database operations. Implement best practices and innovative solutions to enhance system reliability and performance
Required familiarity with multiple databases among MariaDB, PostgreSQL, EDB, Oracle, DB2, MSSQL, Redis, and Mongo.
MariaDB exposure to replication concepts to resync.
MariaDB backup and restore & perform point-in-time recovery.
MariaDB Ensure performance, security of databases.
Oracle/DB2 Basic knowledge on backup and archive logging to ensure resiliency.
Oracle/DB2/MSSQL familiarity to monitor and taken action for LRQ and LOCKWAITS.
PostgreSQL/EDB get familiarize with LRQ, LRT, LRIIT monitoring and take action accordingly.
Redis basic monitoring of database, shards and sync status.
Perform database patching/upgrade both manually & via Robosys.
Stay up-to-date with banking industry regulations, standards, and best practices related to database management, security, and compliance
Basic knowledge of Linux operating system (RedHat)/AIX/Windows and basic commands.
Committed and motivated individual and willing to work odd hours at times when required.
Highly coachable and willingness to learn.
Excellent communication and Client management.
Team Player who is self-motivated and has the drive to improve performance and achieve results.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Responsibilities

Provide technical support and operations services for IT systems.

Troubleshoot laptop/desktop, email, and software issues for end users.

Offer helpdesk services for user inquiries and technical issue reporting via phone and email.

Assess technical issues to determine if they can be resolved with the provided system access level; escalate unsolved cases to the appropriate team.

Possess basic networking knowledge.

Provide level 1 & 2 user support to end users and VIPs.

Collaborate with vendor support contacts to resolve technical issues within the desktop environment.

Communicate timely updates on issue status and resolution to stakeholders.

Maintain user request updates for all reported incidents.

Demonstrate clear communication skills and ability to work effectively in a team environment.

Requirememts

At least a Professional Certificate/NITEC /Diploma/Bachelor’s Degree level in Computer Science/ Information Technology or equivalent.

Minimum 2 years of working experience in desktop support.

Proficient in Microsoft Office applications (Outlook, Excel, etc).

12 months contract with leading bank in Singapore, located in Habourfront

The Job

APAC Equities Trade Control is responsible for managing the trade capture, reconciliations, lifecycle management, corporate actions and client servicing for Equity Swaps, Equity Executions and Equity Derivative businesses. The products covered are Listed and OTC products in Equity/Equity derivatives across all APAC markets.

Responsibilities

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, sales, trading, legal, risk, technology.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions.

The Talent

• Degree in Business Management/Finance or any other relevant fields
• Knowledge of financial markets with experience in Trade Support for equities derivative/swaps/cash products.
• Possesses understanding of Equity/Equity Derivatives Trade Life Cycle/Corporate Actions.
• Proficiency in MS Product Suite i.e. Excel, Word etc. is essential
• Bloomberg, Reuters and corporate action processing knowledge preferable
• VBA, SQL, Macros, Alteryx programming skills preferable
• Risk & Control focused; Understands Risk and potential P&L impacts of processes.
• Able to envisage front-to-back flows with understanding of impact

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Equities Trade Support Analyst
• Only shortlisted candidates will be contacted

You will be responsible for support applications relative to Payment industry, Cards, ATM & POS Terminal and transaction processing protocols i.e. ISO 8583, fixed length message formats etc.

As a Support Engineer, you can look forward to:

• Supporting card transactions for Visa, MC, AMEX, DISC.
• Analyzing transaction failures and make recommendations to improve application reliability and quality, support processes, practices and procedures.
• Making strong technical decisions and complete tasks & assignments under limited supervision.
• Recognizing problems that need further investigations, seeking assistance when needed, and demonstrating initiative and self-motivation.
• Ensuring documentation of production incidents and collaborate with different support and development teams and resolve issues.
• Assisting the team in devising new support processes and ensure their implementation as per company policy.

Basic Qualifications for Consideration:

• Bachelor’s degree or foreign equivalent in Computer Engineering, Computer Science, Information Technology, or a related field.
• Knowledge of Payment industry domain, Cards, ATM & POS Terminal and transaction.
• Knowledge of information systems elements (hardware, software, network) and their application to business functions/processes
• Knowledge database concepts and MS Office.
• Must have good communication (written and verbal) skills.
• Experience leveraging monitoring tools (Splunk, DataDog, DynaTrace, New Relic, Catchpoint)
• Prior Enterprise Java Application support experience
• Some Enterprise Java Application Development experience.

Preferred Skills, Experience, and Education:

• Public Cloud (AWS, Azure) experience would be a plus to compliment the card industry experience
• Shell scripting, Putty, Oracle, SQL Server, MySQL

The Opportunity

• Opportunity to work for a reputable organisation
• Office Hour: Monday – Friday (9.00AM-5.30 PM)
• Working location: Ubi
• Immediate
• Salary: Up to $3400 (depending on experience)
• 1 year contract

Job Scope

• Greet and attend to incoming visitors pleasantly and professionally.
• Receive, sort and distribute daily mail/deliveries.
• Perform general administrative duties such as data entry, meeting scheduling, also maintain office cleanliness (arrange cleaner etc)
• Order office supplies and keep inventory of stock
• Vendor and courier management
• Travel and hotel management
• Company event management

Requirements

• Minimum high school or equivalent, Certificate or diploma is preferred
• Minimum 5 years of working experience in relevant field
• Proficient in Microsoft Office tools
• Collaborative good team player and experience collaborating with multiple internal stakeholder.
• Good verbal and written communication skills
• Experience in SAP would be an added advantage

Next Step

• Prepare your updated resume and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Job Responsibilities:

Perform regular application codes deployment to development environment.
Provide application product support and troubleshooting in terms of technical areas of middleware.
Provide technical system support to the various internal team who encounters system issue in development, UAT, and PROD environment.
Participate in the monthly application shakedown after monthly OS Security patching
Provide analysis and troubleshoot issues related to infrastructure / TA related issues.
Provide resolution / workaround to issues and problems reported.
Liaising with external systems in resolving production issues when necessary.
Ensure all assigned deliverables are completed on time and to the required level of quality.
Ensure service level agreements are met and escalate whenever required.
Setup new development environment when necessary with installation of various application component, products, configuration, etc.
Participate in Quality and Audit Reviews
Responsible for the production of monthly and quarterly Service Management reporting on IO Services
Provide regular status report on assigned tasks to the Service Manager
Ensure that the technical documentation are updated and reviewed timely
Involve in quarterly or bi-yearly capacity planning and system performance review
Perform monthly review or system logs (warning and errors) and resolution where required
Coordinate with internal and external team for weekly code migration to UAT and live environment and coordinate testing after deployment is performed.

Job Requirements:

AWS Microsoft Windows Server Administration

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.

Simply click on 'Apply here' to drop your resume or email at [email protected]

All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

Job Description:

Accountable for overall Informatica Support delivery for GIC project
Manage and Drive all the client meetings independently
Provide regular and proactive status reports to Client on Informatica tickets
Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are delivered on time and with good quality
Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor and Infrastructure teams to resolve the issues
Manage and guide junior resources.
Maintain Runbooks /Standard operating guides and manuals

Job Requirement:

Informatica Power Center and Designer Tools Server Admin Support Unix/Linux Informatica Upgrade Support

Good Attitude and Communications

Team Management

Tableau knowledge

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected]

Saghana Sithara

Registration Number: R1550224

The Opportunity

• Opportunity to work in a well-known French MNC!
• Working Hours: 40-44 Hrs A week (roster basis)
• Location: Central Area
• Salary: Up to $2600 (Depending on Experience)
• Duration: 1 Year Contract – Renewable/Convertible
• Benefits: Monthly Allowance of $100 & Uncapped commission structure

Job Description

• Represent the brand - offer/promote the companies products to interested customers
• High and positive energy!
• Self-driven to achieve targets
• Stocking up the products in store
• Drive sales by offering complimentary products and items

Requirement

• Presentable and Friendly
• Comfortable to work long hours
• Result oriented
• Able to stand long hours
• Able to commit for one year!

Next Step

• Prepare your updated resume (please include your current salary and interview availability)
• Simply Click on "Apply here” to drop your resume and contact us to follow up or send your resume to [email protected].

All shortlisted candidates will be contacted.

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Management Support to join their team
• This will start off as a 12 months contract

The Job

• Support the business and project team in managing and completion of project milestones.
• Keep business and project team up-to-date on project related issues, matters and resolutions in a timely manner.
• Work collectively with members of Investment Services team and project manager to engage key system SMEs, understanding system behaviors and help gathering and transforming information into future model and processes.
• Support consolidation of business requirements and engage in business analysis process to ensure all business requirements are captured and addressed.
• Review function specifications document against business requirement document to ensure coverage was properly done.
• Prepare UAT test cases based on operations scenarios in production for business delivery lead and owner review and sign off.
• Sound knowledge and manage UAT life cycle through engaging in UAT execution, working collectively with Investment Services users and project team in defects reporting and resolution, to complete the UAT with quality and standard.
• Build effective relationship with project stakeholders as well as Investment Services users.
• Engage in application demonstration and training for Investment Services operational users.
• Being hands on in Standard Operating Procedure revision for operating processes that involve the system in UAT.
• Work collectively with business delivery lead in supporting the execution of key change management outcome including but not limited to governance and controls, integration of processes across ILP products and user training.
• Engage closely in Day one post implementation and Day two lifecycle management.
• Gain full understanding of current state of the Investment Services system, data and processes in the daily and monthly lifecycle of ILP products through involvement in daily BAU processes.
• Minutes taking and documentation on all project related meetings.

The Talent

• 6 to 8 years’ experience in Investment Operations/services within the insurance industry with key focus on project management and UAT management.
• Proven experience in system replacement/enhancement projects.
• Prior knowledge in End User Computing setup and management.
• Ability to navigate data and process flows.
• Strong stakeholders’ management skills.
• Strong risk and control mindset.
• Strong data management skillset and knowledge.
• Well versed in tools such as but not limited to Microsoft Visio, Jira etc.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Business Management Support
• Only shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918