Total 59 customer service manager job vacancies in Singapore

Our client, a leading global card payment company is looking for candidate to join them as Customer Service (hotline) Assistant Manager.

Key Responsibilities:

· Handling correspondence from Head quarters

· Support card member by providing tourist and local information, reservation work and assistance with all credit card related matter

· Always follow up on requests made by customers

· Deal with all enquiries as well as complaints made by customers in a professional and courteous manner on the telephone, online via Line or via email.

· Keep current promotion, tourist and local information provided for the card member up to date

· Carry out the Sales promotion by offering good and attractive privileges or information to the card member (year-long offer)

· Maintain and improve the relationships with current merchants and establish the relationships with new merchants

· Manage the day-to-day operation of Lounge

The ideal candidate will possess the following:

· Experience in the hospitality industry

· Excellent customer service skill and ability to handle demanding customers

· Good knowledge of all tourists related requirements and credit card matter

· Intermediate PC skills

· Good negotiation and communication skills in Japanese as the role involves dealing with Japanese clients

· Good writing skills

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Our client is a top global pharmaceutical company.

Key Responsibilities:

• Collaborate with site leadership to develop and execute talent and workforce plans aligned with company goals.
• Lead key HR functions: talent acquisition, performance management, colleague relations, compensation & benefits, and culture development.
• Drive talent pipeline, succession planning, and leadership capability through talent reviews and performance management cycles.
• Foster a culture of diversity, inclusion, employee engagement, and transformation.
• Lead change management efforts and develop communication strategies for organisational change.
• Ensure efficient HR delivery and act as a subject matter expert on all HR matters.
• Support global/regional HR projects and provide strategic HR guidance.

Key Requirements:

• Bachelor's or Master’s degree in HR, Business Management, or related field.
• At least 10 years of HR experience, preferably in a large, global, complex organisation.
• Strong leadership, interpersonal, and stakeholder management skills.
• Experience with performance management, talent planning, and change management.
• Proficiency in MS Excel, PowerPoint, and social media/networking sites; Workday experience is a plus.
• Ability to work with ambiguity and influence business leaders effectively.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW. For more information, please visit www.ambition.com.sg.
Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

Our client, an asset manager, is looking to hire a BD Assistant Manager to support the sales team in producing reports, obtain inputs for RFPs and presentation materials, manage collateral and client database, assist in updating and maintaining the CRM database, perform KYC due diligence screening for new and existing client accounts, as well as preparing performance and factsheet pages for fund presentations. Other responsibilities include coordinating meetings, and travel arrangements.

Our Ideal Candidate:

• Polytechnic Diploma in related field (Economics, Finance, Accounting)
• 2-5 years’ experience as a team assistant, administrative or client servicing support role.
• Comfortable to work in fast paced environment
• Strong Microsoft Excel, PowerPoint, Mail merge skills. Knowledge of VBA or use of Excel Pivot tables is a plus.
• High sense of responsibility and attentive to detail.

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

Our client, an Insurance company, is hiring for a Policy Servicing Operations Manager to supporting policy servicing for global markets and HNW clients. Key responsibilities include preparing policy reviews, managing insurer statements, coordinating payments, and identifying process improvements. This position offers a dynamic environment and the opportunity to work with a global network of private banks and financial institutions.

Our Ideal Candidate:

• 4+ years of relevant experience in Policy Admin and/or after sales service for Life Insurance, preferably for HNW clients
• Strong organizational skills
• Fluency in English and Chinese is required to liase with external stakeholders in China
• Diploma / Bachelor’s Degree / Professional Degree or equivalent, any field

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified Data provided is for recruitment purposes only.

Business Registration Number: 200611680D.
License Number: 10C5117 EA Registration Number: R23114042

Our client is a global leader in trading, financing, and logistics of a wide range of commodities, with a strong focus on metals, energy, and agricultural products.

Key Responsibilities:

• Lead regional HR functions, including managing offices and subsidiaries across Southeast Asia, Africa, or South America.
• Oversee talent acquisition, recruitment, and retention strategies to attract top talent.
• Develop and implement HR strategies aligned with business goals and global HR vision.
• Design and manage performance management systems to promote employee development.
• Foster a positive workplace culture and ensure compliance with local labor laws.
• Manage compensation and benefits programs, benchmarking against industry standards.
• Streamline HR operations, leverage analytics, and ensure accurate reporting.

Key Requirements:

• Bachelor’s degree or higher in HR, Business Administration, or related field.
• Minimum 10 years of HR experience, specifically within the commodities industry, with a strong network in metals.
• Proven track record in establishing regional operations and managing HR functions in Southeast Asia, Africa, or South America.
• Deep knowledge of local labor laws and experience in employee relations.
• Strong strategic leadership and communication skills.
• Willingness to travel internationally.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW. For more information, please visit www.ambition.com.sg.
Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

Our client, a leading financing platform company is looking for a Client Servicing Manager to join their team.

Key Responsibilities: -

• Manage existing client relationships to achieve monthly loan disbursement targets.
• Utilize the firm’s client engagement technology tools to ensure completion and tracking of calls to existing clients.
• Grow overall portfolio size by up-selling and cross-selling across firms’ products & services.
• Identify existing client opportunities to promote loan disbursements, conduct meetings, prepare proposals, negotiate, and manage existing clients account and loan level contracts.
• Build and grow positive and long-lasting relationships within existing clients’ organizations.
• Proactively track activity and engagement level of existing clients.

Requirements

• Degree in Accountancy / Finance / Business Administration is preferred
• Knowledge in lending products such as Corporate Loans
• 2 - 4 years of experience in SME lending / Business Banking is preferred
• Previous experience in a client servicing role is preferred
• Naturally strong customer focused with the ability to think out of the box for a solution-orientated approach to solve the client’s needs
• Proven track record of exceeding sales targets
• Driven and pro-active team player with a positive attitude
• Comfortable working in a fast-paced and dynamic start-up environment

If you believe you fit the requirements for the role, please click APPLY NOW or drop an email to [email protected]. Only shortlisted candidates will be notified.

Data provided is for recruitment purposes only Business Registration Number: 200611680D. License Number: 10C5117 EA Personal Registration Number: R1874269.

Main responsibilities:

• Develop solutions following defined standards and high quality
• Ensure Code quality, delivery and maintenance with non-regression
• Study, evaluate and provide feedback on functional specifications in terms of technical feasibilities and efficiencies of the solutions
• Manage the application designs, involve in hands development of cloud native solutions
• Provide detailed estimation for development of solutions as part of agile-scrum ceremonies
• Take care of the technical documentations, quality and standards of program wide software engineering objectives.
• Supervise and contribute to the non-functional testing
• Perform design and code review for peers
• Mentor junior team members
• Perform level 3 Support of applications in production: analyze, troubleshoot and resolve issues as they arise, support in the recovery management in case of production incidents with great level of agility due to the criticality of payment systems and business
• Support and guide the peripheral development teams (viz. Test Automation Team) with best practices in development, design thinking etc.
• Drive the technical upgrades of payment systems like GPP, GPS (vendor owned/in-house), as needed
• Proactive monitoring of critical payment system at the applicative level to avoid unjustified downtime of these systems and incidents around those
• Provide the technical solutions (like quick-win utilities) to support the analysis or testing activities in order to reduce/eliminate manual efforts of the team, wherever feasible
• Manage/Co-ordinate with Vendor Development team on their deliverables.
• Review/Challenge the Vendor team on their technical/solutioning approach.
• Influence & Ensure that vendor follows CACIB best practices on Software Factory

Job Requirements:

• Minimum of 10+ years of relevant experiences in Java-J2EE/cloud native software engineering, ideally in a banking environment with cash management / Payments processing domain, with at least 3-4 years of experience in cloud native / Kubernetes & Docker development, Streaming development on Hadoop platform will be added advantage.

Functional

• Basic understanding of payments and cash management domain and related software product development
• Work on complex systems and a challenging international work environment
• Good understanding of SDLC, with experience on at least one agile and design methodology (Scrum, XP, TOGAF…).
• At least one vendor Payment processing Product implementation knowledge (GPS, TPH, GPP, OPF etc.)

Technical

• Minimum 10+ years’ experience in web and stand-alone application design & development with Java/JEE/big data technologies in Unix/Linux environment.
• Strong ability to lead 5-8 technology enthusiasts
• Ability to performance tune applications for low latency and fault tolerance.
• Excellent understanding and practical experience of Spring Frameworks (IOC, Spring Data, Spring MVC, Spring Integration, Spring Boot etc.) & Spark Streaming Frameworks.
• Strong knowledge on code version management tools such as GitHub/GitLab/BitBuket.
• Experience with automated build and deployment tools eg. Helm Charts, ArgoCD, Jenkins, Gitlab runner, Nexus, Harbour, Maven or Gradle.
• Experience of working in TDD and BDD environment with standard testing frameworks (JUnit, Mockito, Cucumber, selenium and SOAPUI)
• Strong knowledge on distributed systems particularly on messaging brokers such as IBM MQ, RabbitMQ or Apache Kafka.
• Good knowledge of RDBMS (Oracle, PostgreSQL) and no SQL (Hbase, MangoDB) database systems
• Very good understanding of application system design, development, testing, deployment and maintenance using UML.
• Ability to assess interdependence and impact of a change at application level.
• Practical experience on shell scripting & Ansible equivalents for deployments and pipelines
• Good understanding on container technologies such as Docker and orchestrations through Kubernetes.
• Experience in Polyglot & sustainable developments through GO, Rust, Python etc are nice to have

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Duties:

The Service Lead is accountable for:

Performing all run activities in respect of the company's process, ensuring:

• The team respects the SLA (changes, incidents, requests)
• Appropriate reaction, in line with the severity of an incident or escalation.
• ITS ITIL process is dully followed (change, incident, problem management).

Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

• Escalates to management if needed
• Check if Knowledge was shared within the team and perform filed sessions.
• Enable coordination with other team (AS, Infra, Network, Build….)
• Create PSS post major incident and when improvement topic requires it

Continuous improvement of service provided by Production Engineer L2 / L3

• Enable and encourage Improvement spirit within the team by being a role model on that topics
• Ensure the team has proper time slots to make the ongoing improvement
• Promote automation / Innovation

Managing knowledge in coordination with AS community in Paris and London

• Trains Production Engineers on transferred activities for his business line (production of the applications)
• Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.
• Controls that Knowledge database is regularly updated

Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

• Act as global coordinator during DRP / WIP / main events.
• Review of major releases roadmaps with the team
• Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

Controls quality of the RUN activities for all applications of his Business Line

• Recurrent incident
• Respect of SLA
• Reports / Documentations are built with high quality
• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Working Hours and Shift Organization:

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time
• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.
• Service Lead might be escalated during non-office hours

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Job Requirements:

• Strong leadership abilities with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process
• Client Oriented with Strong Relationship management.
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Coordination and decision taking capabilities during crisis situations.
• Ability to work under pressure
• Infrastructure or Application support hands on experience of 4-6 years’ mandatory
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)
• Technologies and/or Applications background with ability to grasp impact and interdependencies

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

• Oversee always-on digital campaigns (paid & organic) for lead generation, working with strategic marketing, brand teams, and agencies to execute and optimize campaigns.
• Monitor campaign performance using analytics tools, identifying insights to improve lead generation and digital consumer experiences.
• Support the development of standard operating procedures for managing digital platforms.
• Manage dashboards and reporting
• Oversee monthly SEO/ASO and CRO activities with the webmaster, enhancing efforts in collaboration with content and customer experience teams.
• Partner with CRM teams to develop lead nurture journeys and optimize lead management, marketing automation, and system integrations.
• Implement Ad/Mar Tech tools to enhance media buying, content strategies, and overall optimization.
• Serve as a backup for CMS management when needed.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

This role involves driving digital media and performance marketing initiatives while optimising digital experiences, leveraging expertise in SEM, programmatic, CRO, and analytics, and ensuring alignment with IT policies on privacy and cybersecurity.

Job Responsibilities:

• Manage and optimise ongoing digital marketing campaigns (paid and organic) to generate leads and drive business objectives.
• Collaborate with internal teams and agencies to develop and execute integrated digital marketing strategies.
• Monitor and analyse campaign performance using digital analytics tools, identifying insights for continuous improvement.
• Lead SEO/ASO, CRO, and personalisation efforts to enhance digital experiences and improve lead generation across digital properties.
• Work with CRM, IT, and lead management teams to enhance marketing automation and optimise lead nurturing journeys.
• Evaluate and implement martech tools to improve media buying, content strategy, and digital platform performance.

Key Requirements:

• Strong communication, interpersonal, and analytical skills.
• Expertise in digital marketing, SEO, SEM, and social media advertising tools (e.g., Google AdWords, Facebook, LinkedIn).
• Proficiency in lead generation campaigns and performance marketing systems.
• Experience with web analytics, advertising technologies, and CMS/Marketing Automation/CRM tools.
• 3-5 years of experience in digital or performance marketing, with a focus on web and app platforms.
• A degree in a relevant field.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW. For more information, please visit www.ambition.com.sg.
Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

Main Responsibilities

During Major Incident

• End to end ownership of the Major Incident with the aim to minimize the time to restore.
• Coordination with all support engineers involved in the troubleshooting with the possibility to involve other support groups.
• Ensure a systematic process is followed for all Major Incidents from opening to closure.
• Assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.
• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.
• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.
• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)
• Activate and manage the Incident WAR Room

Regular Operations (no Major Incident)

• Coordinate the write up of the Incident Report, collecting inputs from all parties and ensuring high quality of the final document
• Organize Post-Incident Meeting to share / brainstorm on actions and suggestions to avoid similar incidents in the future or shorten resolution time. This involves writing and publishing organizational Incident Report which details organizational issues experienced during resolution and suggest improvements to speed up the team reactivity.
• Ensure consistency of the incident documentation / references across all systems
• Report KPI and analysis to senior management on key inputs linked to Major Incidents content and trends
• Write and publish the organizational Post-Mortem of Incident which details organizational issues experienced during resolution and suggested improvement areas to improve team interaction and fluidity
• Provide Consolidated Reports (Based on KPIs) for various committees.
• Ensure Procedures and Documentation is up-to-date (Diagrams, checklist etc.)
• Maintain the escalation tree (internal and with third parties)
• Share and promote best practices and lessons learnt on Major Incident management to internal stakeholders (support teams, management)
• Report to Operational Manager on the efficiency of the Major Incident Management process
• Act as Process manager ensuring that the Incident Management process is applied in a systematic and consistent manner by leveraging on lessons learnt.

Job Requirements:

• Leadership with ability to do efficient multitasking
• Clear Verbal and writing Communication skills at multiple levels
• Client Oriented with Strong Relationship management with experience in IT Support and service Management
• Reactivity and ability to solve problems by using different methods
• Ability to learn and adapt and to be proactive
• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)
• Ability to work under pressure
• This role requires French speaker who can read and write in French along with a very good French conversational skills due to the interactions with French speaking stakeholders. This role requires immediate, and accurate respond to the French speaking stakeholders and teammates in France. Best to have a French language proficiency of A1-A2
• Infrastructure or Application support hands on experience of 4-6 years is mandatory
• Minimum 8 years of overall IT experience
• Crisis Management
• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow
• Having knowledge about monitoring tools and scheduling jobs would be plus
• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)
• Technologies and/or Applications background with ability to grasp impact and interdependencies
• Willing to work in a shift (between 8:30 am - 1 am SGT) and on-call (rotation) during weekends

Interested applicants please send your resume in MS Words format and attn it to Tan Joanna (R1104661).

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1104661

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

Key Responsibilities:

• Define and communicate product vision and strategy based on stakeholder needs and business goals.
• Conduct impact assessments, identify process gaps, and recommend suitable product solutions.
• Oversee the entire product lifecycle, including:Leading UI/UX design sessions and documenting user journeys.
  Prioritizing User Stories and planning development tasks. Managing UAT, training sessions, and preparing detailed user guides.
• Collaborate with cross-functional teams to design and deliver digital solutions.
• Track product performance using key metrics (KPIs) and implement continuous improvements.
• Stay informed about industry trends and emerging technologies to drive innovation.
• Act as the link between technical teams and non-technical stakeholders, ensuring clear alignment.

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.
• At least 4 years of experience managing and optimizing enterprise applications (e.g., Finance, HR).
• Knowledge of Agile methodologies, Scrum, or relevant certifications (CSPO, PMP, Six Sigma) is an advantage.
• Strong experience in stakeholder engagement, process design, and business analysis.
• Basic understanding of software development and databases; coding knowledge in Python or Java is a bonus.

• Oversee always-on digital campaigns (paid & organic) for lead generation, working with strategic marketing, brand teams, and agencies to execute and optimize campaigns.
• Monitor campaign performance using analytics tools, identifying insights to improve lead generation and digital consumer experiences.
• Support the development of standard operating procedures for managing digital platforms.
• Manage dashboards and reporting
• Oversee monthly SEO/ASO and CRO activities with the webmaster, enhancing efforts in collaboration with content and customer experience teams.
• Partner with CRM teams to develop lead nurture journeys and optimize lead management, marketing automation, and system integrations.
• Implement Ad/Mar Tech tools to enhance media buying, content strategies, and overall optimization.
• Serve as a backup for CMS management when needed.

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Job Duties:

Performance Marketing & Optimisation

• Manage always-on digital campaigns (paid & organic channels) for leads generation.
• Work closely with the strategic marketing and other teams to develop and execute integrated digital marketing campaigns.
• Working closely together with brand marketing team to develop digital comms and assets.
• Manage and work with media agencies and digital agencies to plan, develop and execute digital campaigns for branding and acquisitions purposes.
• Regular performance monitoring & optimisation using various digital analytics/tracking tools, identifying insights and opportunities to further improve lead generation and/or improve the digital experience for consumers.
• Support in developing the standard operating procedures and policies for managing digital media platforms.

Martech

• Managing Dashboards/Reporting for Digital Analytics for wider team for regular review
• Managing monthly SEO/ASO and CRO activities together with webmaster for company's digital properties.
• Working with content/customer experience teams to further enhance SEO/ASO and CRO activities
• Working together with webmaster to execute and optimise website journey (CRO & Personalisation) to drive lead generation or other objectives for digital properties.
• Developing and working together with CRM team to execute lead nurture journeys for prospects and existing customers.
• Working together with lead management, CRM and IT teams to develop/improve lead management, marketing automation and integrations.
• Reviewing and Implementation of Ad/Mar Tech tools when necessary to work with 1st Party customer/big data; working with Data management platforms, optimization tools for media buying and content to enhance content and media planning strategy
• Serve as back up on managing CMS when required.

Job Requirements:

• Minimum 2 Years post qualification industry experience in Marketing or Agency, with deep experience in digital marketing, marketing communication, content management, and brand strategy
• Marketing tools Martech/ Adtech
• Deep familiarity with key digital media platforms and best practices
• Working knowledge of Google AdWords, Webmasters, Optimize, Multi-channel attribution, Web Analytics, SEO/ASO and SEM, remarketing, retargeting, programmatic media buying and social media advertising tools – Facebook, Instagram, LinkedIn, YouTube, Twitter.
• Strong analytical background with good knowledge of leads generation campaign and systems. Understand performance/direct response marketing, test design, and integrated concepts.
• Experienced in social and web analytics, advertising technologies, and platforms such as Google Analytics, Facebook Ads and other social advertising platforms
• Strong knowledge in SEO, SEM, Social Media, Content Marketing, Google Analytics

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661).
Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only

My client is a global manufacturing firm and they are hiring a high calibre Senior Finance Manager (1-year contract) based in Singapore.

This individual will oversee the integration of financial systems, processes, and teams post M&A activities, ensuring alignment with organizational objectives and compliance with US GAAP and SOX regulations. The role involves collaborating with different functional team teams, providing financial analysis, and standardizing processes to optimize efficiency.

The ideal candidate should have a strong background at least 8-12 years of experience in finance and M&A integrations within global Manufacturing set up with solid knowledge of financial reporting and internal controls.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Responsibilities:

• Provide PM/ BA support to lead for a Regulatory Reporting stream to support transition to strategic end state model, including requirements, design, test definition, control definition, training, and production readiness.
• Documentation of project artefacts
• Deliver requirements, prepare testing plans if any and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities
• Assess and manage risk and issues.
• Develop relationships with business and technology stakeholders and support engagement in working groups
• Identify key project risks
• Appropriately assess risk when business decisions are made, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Requirements:

• Minimum 6-10 years of relevant experience
• Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of workflows and controls beneficial.
• Knowledge on Futures and Options products and Clearing industry is a plus.
• Strong communication skills to enable the capture of current state and target state processes, challenges and requirements
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Excellent Excel, Powerpoint and process mapping skillsets required.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661)

Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

About the Role:

Our client is seeking a skilled professional to take on the role of Java Application Support and AMS Specialist. The ideal candidate will bring expertise in application maintenance and support (AMS), vendor management, and a strong understanding of Java coding. This role focuses on working with outsourced AMS models in dynamic business environments outside of tech firms.

Key Responsibilities

Application Maintenance and Support (AMS):

• Support the Application Support Manager in overseeing AMS operations.
• Collaborate with vendors and internal teams to onboard vendors and ensure compliance with contractual SLAs.
• Review vendor deliverables such as change requests, incident reports, and resource utilization summaries.
• Manage incident, release, and change management processes.
• Prepare monthly service reports and assess vendor performance.

Vendor Management:

• Work closely with vendors to resolve issues promptly and minimize business disruptions.
• Ensure vendors adhere to processes and organizational standards.

Project Management:

• Oversee and deliver application enhancements and change requests with vendors or internal teams.

BAU Operations:

• Identify cost-saving opportunities and drive efficiencies through root cause analysis, knowledge management, and performance optimization.
• Periodically review and update knowledge bases to reflect current business processes.
• Provide support for applications outside the scope of AMS and participate in disaster recovery exercises.

Requirements:

• Degree in Computer Science, Computer Engineering, or Information Technology.
• At least 5 years of experience in application maintenance and support, with a strong focus on vendor management.
• A minimum of 2 years of project management experience.
• Proficiency in ITIL methodologies; ITIL certification is a plus.
• Technical skills, including:Java (version 8 and above), Unix/RedHat scripting, middleware (Weblogic, Tomcat, SpringBoot).
  Automation tools, build tools (Maven, Jenkins), and databases (Oracle, MSSQL).
  SDLC methodologies (Waterfall, Agile).
  
• Excellent communication skills to engage with both technical and non-technical stakeholders.
• Strong analytical and problem-solving abilities.
• Proactive attitude and a collaborative approach to teamwork.
• Experience in the logistics or port operations industry is an advantage.

Our client is a top global insurance company. This role will support the distribution compensation process, ensuring accurate payouts and compliance, while leading change initiatives and driving digital transformation through data analytics.

Key Responsibilities:

• Lead the team to analyse business data, identify patterns, and provide insights to support business decisions.
• Implement insights into business processes by coordinating across functions.
• Develop and present processing models to support distribution compensation strategies.
• Evaluate and assess processes for migration to improve data aggregation and reporting.
• Design, automate, and maintain dashboards for business units.
• Oversee daily operations to ensure compensation validations are accurate and timely.
• Act as the Finance Operations representative for systems supporting compensation, including migrations and updates.

Qualifications:

• Degree in Finance, Statistics, Mathematics, or Economics.
• 3+ years of experience in data analytics and operations, ideally within the financial industry.
• Proficiency in data analytics tools like Alteryx, Anaplan, Python, Power BI, SQL, Qlik.
• Comfortable working in a fast-paced environment with tight deadlines.
• Strong problem-solving, communication, and interpersonal skills.
• Ability to collaborate with diverse teams and manage multiple tasks.

If you have what it takes, please send your resume to [email protected] or click APPLY NOW. For more information, please visit www.ambition.com.sg.
Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified.
Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023

Main responsibilities

Business Analysis

• Write detailed specifications and user stories in-line with the list of requirements provided by business lines
• Liaise with business counterparts for clarification and understanding of requirements
• Analyze functional impacts and take into account technical constraints advised by technical lead
• Collaborate and work closely with the developers to implement the requirements
• Organize PSS workshops with developers, tech leads and architects for issues

Software Testing

• define tests strategy, and document test plan and test cases in coordination with project manager and business
• Conduct continuous testing in development environment to validate development changes

Application Support

• Provide UAT support
• Carry out analysis and investigations by verifying data on the database or GUI
• Analyze and solve functional problems in coordination with developers

Project Management

• Manage agile backlogs, facilitate sprint ceremonies and presentations with project partners
• Conduct weekly meetings with the project team and stakeholders in Singapore and offshore
• Prepare weekly KPI reports to management and team lead
• Maintain and track the velocity of the team using JIRA reporting tools
• Reinforce release management including preparing release note and roadmap for applications

Qualifications and Profile

• Minimum 6 years of experience as an IT Business Analyst preferably in Finance & Investment Banking domain, working on requirements gathering, solution planning, testing and documentations
• Proven experience in testing (writing, executing and monitoring test) particularly in managing of end-to-end testing for application releases
• Good knowledge of all phases of IT software development life cycle
• Capable to work independently and maintain active coordination with both business and IT counterparts
• Strong analytical and problem-solving skills to answer to business needs
• Excellent communication skills
• Proactive and result-oriented
• Has strong sense of responsibility and commitment
• Collaborative team player and is willing to share knowledge
• Experienced with working in an agile team
• Certified with agile CSM / PSM or PMP is a plus
• Relevant degree in computer major or engineering major

Functional

• Knowledge in banking domain, retail and corporate banking concepts, financial risk management, and Accounting knowledge.
• Knowledge in Loans management will be desired
• Highly skilled in preparing reports and analytics using tools such as PowerBI, VB macro, excel and MS project
• Highly skilled in participating in product/workflow design using MS Visio

Technical

• Experience with backlog management tools such as Jira
• Advanced knowledge and practical usage of SQL, troubleshooting and optimizing stored procedures/functions
• Knowledge in CI/CD platforms such as Github or GitLab
• Exposure to API development is a plus, including writing test cases for API and execute with testing tools such as Swagger or Postman
• Knowledge and understanding of programming language such as Java, C#, C++ and PowerShell is helpful
• Experienced with Colibra data management and usage of Metabase is desired
• Knowledge on JSON and AVRO format is a plus
• Knowledge on SPARK and BigData is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661)

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

Our client, a leading pharmaceutical company expanding its operations in Singapore, is seeking a Finance Manager to join their newly set-up team. This is an exciting opportunity to contribute to the growth and development of the finance function in a dynamic, fast-paced environment.

Key Responsibilities:

• Manage daily accounting operations to ensure compliance with both Group and local reporting guidelines.
• Review and validate accounting entries in SAP, ensuring accuracy and completeness for monthly and quarterly closings.
• Prepare and deliver local GAAP reports to both internal and external stakeholders
• Lead the coordination of the annual audit process.
• Ensure timely completion of tax filings, including monthly, quarterly, and annual submissions, and related party transaction reports.

Requirements:

• At least 6 years of experience in a similar role, preferably within a manufacturing environment.
• Strong knowledge of accounting principles, including IFRS and US GAAP; familiarity with the financial accounting and reporting practices of both Singapore and China is advantageous.
• Solid understanding of Singapore tax laws and regulations.
• Detail-oriented, reliable, with strong communication skills; proficiency in both English and Chinese is required.
• Adaptable with a proactive approach to learning and problem-solving in a changing environment.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Responsibilities:

• Provide PM/ BA support to lead for a Regulatory Reporting stream to support transition to strategic end state model, including requirements, design, test definition, control definition, training, and production readiness.
• Documentation of project artefacts
• Deliver requirements, prepare testing plans if any and execute/oversee testing and development of associated project artifacts as required for deliverables.
• Day-to-day management of individual project responsibilities
• Assess and manage risk and issues.
• Develop relationships with business and technology stakeholders and support engagement in working groups
• Identify key project risks
• Appropriately assess risk when business decisions are made, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Job Requirements:

• Minimum 6-10 years of relevant experience
• Track record as a Business Analyst/ Program manager within the Financial Services/Investment Banking industry.
• Knowledge of Markets Operations businesses/ functions is required. Knowledge & understanding of workflows and controls beneficial.
• Knowledge on Futures and Options products and Clearing industry is a plus.
• Strong communication skills to enable the capture of current state and target state processes, challenges and requirements
• Able to lead conference calls and produce meeting agendas, materials, and minutes.
• Have experience of leading User Acceptance Testing (UAT) projects, including overseeing the development & implementation of the UAT test plan, scripts and tools using the detailed functional requirements document.
• Excellent analytical and problem-solving skills and ability to clearly document findings and put together proposals for solutions.
• Excellent Excel, Powerpoint and process mapping skillsets required.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661)

Short listed candidates will be notified
www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Our client, a leading pharmaceutical company expanding its operations in Singapore, is seeking a Finance Manager to join their newly set-up team. This is an exciting opportunity to contribute to the growth and development of the finance function in a dynamic, fast-paced environment.

Key Responsibilities:

• Manage daily accounting operations to ensure compliance with both Group and local reporting guidelines.
• Review and validate accounting entries in SAP, ensuring accuracy and completeness for monthly and quarterly closings.
• Prepare and deliver local GAAP reports to both internal and external stakeholders
• Lead the coordination of the annual audit process.
• Ensure timely completion of tax filings, including monthly, quarterly, and annual submissions, and related party transaction reports.

Requirements:

• At least 6 years of experience in a similar role, preferably within a manufacturing environment.
• Strong knowledge of accounting principles, including IFRS and US GAAP; familiarity with the financial accounting and reporting practices of both Singapore and China is advantageous.
• Solid understanding of Singapore tax laws and regulations.
• Detail-oriented, reliable, with strong communication skills; proficiency in both English and Chinese is required.
• Adaptable with a proactive approach to learning and problem-solving in a changing environment.

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Joey Chen (R1878026)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R1878026

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. Licence Number: 10C5117

#LI-JC1

Job Responsibilities:

· Responsible for planning, resourcing & prioritizing requests from internal stakeholders

· Create written and video analysis content across key asset classes for distribution via social media platforms.

· Track market developments and deliver timely, engaging written and video content using fundamental, technical, and sentiment analysis.

· Adapt content to meet the unique requirements of different social media platforms, including post size and tone, aiming to drive engagement back to in-depth analyses on company platforms.

· Share insights from internal tools and collaborate with colleagues specializing in various markets to highlight the company’s comprehensive expertise on social media.

· Contribute to the creation of evergreen and educational content to enhance the company’s value proposition.

· Collaborate with Content, Design, Product, Technology, Commercial, and other teams to ensure market commentary aligns with trader needs.

· Participate in regular social media and global content planning sessions and coordinate with global stakeholders.

· Work with your line manager and compensation manager to set specific, relevant KPIs.

· Analyze performance reports to assess content effectiveness across social platforms and use findings to guide testing and improvements.

· Provide commentary to media outlets and respond to follow-up inquiries as needed.

· Adhoc tasks & projects as assigned

Job Requirements

· Minimum Degree in a related discipline

· Minimum 4 years of relevant marketing experience

· Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to [email protected]

Attention to Joseph Koh Wei Jie (R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117

• Expertise in Asia Pacific Credit Products, oversee the deployment and optimization of benefits platform across all product categories
• Collaborate with various stakeholders to deliver solutions that meet market demands and enhance the consumer experience.
• Collaborate with teams and clients to understand payment trends and digital needs.
• Spearhead the transition of traditional card-based payment solutions to digital form factors, in the Asia-Pacific region.
• Support the expansion of company's credit portfolio
• Manage card benefit programmes across Asia Pacific markets
• Ensure benefits are tracked and well communicated and provide market support
• Work with stakeholders to identify and develop revenue opportunities via various benefits platforms

Job Requirements:

• At least 8 years of working experience in credit, banking and benefits management
• Strong understand of consumer payments and merchant business drivers

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

My client is a global hospitality group across Asia looking for an Internal Audit Manager/ Senior Manager to facilitate their company growth.

Reporting directly to the Head of Internal Audit, you will lead and execute audit assignments, evaluate and test internal controls, and document findings thoroughly. You will whistle-blow complaints, incorporate data analytics into audit procedures, and handles various ad-hoc audit tasks etc.

Requirememts:

• Min 5-7 years of relevant experience at group level with strong knowledge of governance, risk management, and internal control principles
• Leadership experience is a must
• Comfortable with travelling extensively across Asia (50-60%)
• Proficiency in both English and Mandarin to liaise with Mandarin speaking stakeholders
• Certified IA / Professional qualifications such as CISA, CFE are highly regarded

If you would like to be considered for this opportunity, please forward a copy of your full CV to [email protected] and attn it to Kristine Tan (R23116401)

Shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: R23116401

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

Licence Number: 10C5117

*LI-AF