Total 742 job vacancies by Business Edge Personnel Services Pte Ltd

Job Description:

· Work collaboratively with curators, artists, digital practitioners and exhibition designers to assist with the research, exhibition development and implementation of the Project Citizens showcase/exhibition.

· Support the team’s research on Singapore’s post-independence history.

· Work collaboratively with collection managers, conservators, curators, public service agencies and other related parties on curatorial projects and the collation and assessment of stories and artefacts submitted through FM programmes.

· Work with the curatorial team to research into, conceptualise and conduct video interviews of key leaders in Singapore’s immediate pre-and post-independence history. This includes:

o Conducting background research on the interviewees

o Drafting interview questions and conducting interviews alongside the curatorial team.

o Leading archival research for relevant audio-visual clips and photographs to use in the video productions.

· Seek permissions and copyright for material curated for use in FM exhibitions, video production, education and public engagement programmes.

· Manage content and text for translation and fabrication.

· Provide administration and operational support for above mentioned projects.

Working Arrangement:

Contract Duration: 1 Year

Working Hours: Mondays to Fridays (office hours)

Location: City Hall

Salary: $4000/Month

Job Requirements:

· Recognised degree/diploma in History or the Humanities or other disciplines relevant to Singapore’s post-independence history and nation building policies. Diploma holders with relevant work experience will also be considered;

· Proven excellence in research, analytical, writing and presentation skills;

· Ability to think creatively and imaginatively, with strengths in synthesising information from different sources and storytelling;

· Background in video production will be a strong advantage;

· Strong administrative and project management skills;

· Team player with excellent interpersonal and stakeholder management skills;

· Excellent command of the English language (written and verbal)

· Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule;

Job Description:

• Carry out operational tasks in school such as maintaining cleanliness and provide logistical support for events.

• Assist the Operations Manager in general maintenance of school security, environment, and upkeep of school facilities.

• Assist in ensure that school supplies are well stocked and coordinate with vendors for maintenance of school equipment.

Working Arrangement:

Contract Duration: 6 Months

Working Hours:

Personnel to be deployed up to 9 hours per day or 44 hours a

week, inclusive 30min daily lunch break.

Service not required on Saturdays, Sundays, and gazetted

public holidays.

Salary: $1900/Month

Job Requirements:

Basic proficiency in conversational English is necessary.

Job Description:

• Attend to customers at the counter of the CC
• Administrative duties
• Any other ad-hoc duties assigned

Working Arrangement:

Contract Duration: 3 Months

Location: 365 Commonwealth Avenue

Working Hours: 5 Day Work Week: 9 – 6pm (inclusive of weekends)

Salary: $2300/Month

Job Requirements:

• Prior experience in Customer Service will be helpful
• Communication skills
• Basic Microsoft office skills

• Manage Inventory Management System (Key fields) to record inventory - incoming/outgoing goods
• Inspect incoming/outgoing shipments of physical parts against shipping documents and ensure accuracy
• Update daily and timely on all incoming/ outgoing stock accurately
• Timely update to internal departments/customs with order reports.
• Maintain and update the Inventory Management Reports, and generate inventory reports
• Monitor, track and maintain in-house system and warehouse inventory levels
• Investigate discrepancies/issues and perform stock count
• Inventory reconciliation between in-house system and the physical
• Perform stock transfers, stock allocation and stock adjustment
• Retail outlet order processing and delivery coordination
• Conduct physical cycle count and stock take - monthly/quarterly/yearly
• Computer literate and proficient in MS Word, Excel, and Outlook.
• Meticulous, proactive, independent, and responsible individual.
• Perform any other ad-hoc duties as assigned
• Salary commensurate with experience

Job Description:

• Perform duties related to sector regulation work, such as conducting due diligence checks,

processing and reviewing applications/submissions by charities;

• Answer calls, attend to emails and provide technical assistance to charities who encountered

issues related to applications and submissions in Charity Portal; and

• Any other matters assigned.

Working Arrangement:

Contract Duration: 1 Year

Working Hours: Mondays to Fridays (office hours with hybrid working arrangement)

Salary: Monthly Rated (TBA)

Job Requirements:

• Good written and oral communication skills.

• Good interpersonal skills.

• Able to work independently, exercise initiative, pay attention to details, be a good team player.

• Basic knowledge of legal and accounting principles will be advantage.

• Experience in customer support and familiar with MS CRM Dynamics 365 will be advantage.

Job Scope :

Provide research assistance and support for a policy research unit, which will involve proper documentation, submission, and follow-up of research processes.

Tasks may involve the following:

1. Fieldwork preparation (e.g. assist in preparation of fieldwork materials; liaise with fieldwork vendors; observe and document observations during interviewer trainings);
2. Fieldwork quality checks (e.g. observe and document fieldwork proceedings; monitor interviewers’ performance, progress, and clarify with vendor on observed discrepancies; monitor public feedback and bounced mail);
3. Data checks (e.g. support data documentation, compliance, and checks, including clear documentation of errors and remedial actions);
4. Literature reviews (e.g. source, review, and document findings and other details from research papers, reports, and related sources); and
5. Other tasks (e.g. provide administrative support, assist with inventory , and coordinate department meetings).

Requirements

We seek candidates who are able to commit to a 12-month contract (full-time)*, able to work independently as well as within a team setting, and who possess:

1. Background in social sciences (e.g. psychology, sociology, political science) and/or research-related work experience.

2. Good written and verbal communication as well as numeracy skills, and meticulous with details.

3. Familiarity with MS Office tools (e.g. MS Word, MS Excel).

4. The following skills will be advantageous:

1. Experience with quantitative or qualitative data analyses; and/or
2. Familiarity with the research process (e.g. handling surveys, in-depth interviews).

Location: Maxwell Road

Contract Period: 6 months to 12 months

Salary: $9 to $18/hour (depends on experience)

Working Arrangement:

Monday – Thursday, 9am to 6pm

Friday – 9am to 5.30pm

*Hours may vary depending on the task requirements

*When required, some tasks may take place in the late afternoons, evenings, and/or weekends to support in-person surveys.

Working hours may be adjusted accordingly, e.g. 2pm-9pm instead of 9am-6pm.

Job Description:

• Provide administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.

• Responsible for full spectrum of course administration and logistic duties including:

- Booking of training room

- Preparing of training material

- Publicity of course information

- Registration of participants

- Updating of Training Administration System

- Setting up and clearing of classes

- Compiling of course evaluation

- Coordinating travel arrangement

- Managing suppliers and vendors

- Procure items related to programmes/events.

- Timely invoicing to customers

- Timely payments to trainers and suppliers

• Monitor course take-ups, revenue and expenses of programmes

• Responsible for keeping accurate and proper records.

• Proper accrual of expenditures related to the programmes/events.

• Comply with college service standards and operations guidelines.

• Meet college and team KPIs.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Work with other support units like Finance, AV, Admin and Estate and Customer Service to create a conducive learning environment for the participants.

• Manage database system for CSC alumni.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

• Work closely with Institute Development Officer to ensure programme support is timely and in accordance with Institute’s requirements.

Requirements:

• At least a Poly/ITE graduate with 2 years of relevant working experience, preferably in a programme / event administrative / role

• Excellent communication and written skills.

• Organized and meticulous.

• Team player, and able to work under pressure and short deadlines.

• Good interpersonal and customer service skills.

• Good problem-solving and time management skills.

• Proficient in Microsoft Office applications, Virtual platforms such as Zoom, Google Meet, MS Teams.

• Demonstrate a positive attitude with integrity and drive for excellence in work.

Salary: $13/hour

Working Arrangement: Mon-Fri

Working Location: Buona Vista

Contract Period: 3 months to 6 months

Job Responsibilities

- Provide administrative support for programme

- Coordinate and arrange for catering

- Ad-hoc administrative support for client’s operations

Job Requirements

- Undergraduate or Diploma Holder who is preferably specialising in event or business management

- Have experience with events management and liaising with vendors/stakeholders.

- Good analytical, writing and verbal communication skills.

- Creative and problem-solving mindset to address operational issues.

- Have a keen interest in learning and development.

Salary: TBA

Working Location: Jurong Town Hall

Working Arrangement: Mon-Fri

Contract Duration: 6 months

Job Description:

1. Manage housekeeping of the Residents’ Network Centre
2. Management of Facilities booking - BBQ Pits and Futsal Court
3. Provide assistance for events or courses
4. Update RN notice boards in the estate
5. Management of public enquiries
6. Any ad-hoc matters

Working Arrangement:

Contract Duration: 1 Year (July 2024 - July 2025)

Salary: $12/H

Location: Bukit Purmei

Working Hours:

Mon to Fri – 4pm to 9pm

Sun – 9am to 1pm

Off on Sat

No work on Eve and Public Holiday

Job Requirements:

1. Educational Level: ITE, GCE ‘N’ or ‘O’ Level
2. Basic Computer Knowledge
3. Able to communicate well with residents and work independently

Job Description:

• Assist to perform day-to-day operations of the Accounts Receivable function in accordance with the organization's accounting policies, procedures, and internal controls.
• Required to perform bank reconciliations, receipting of incoming funds, handling of refunds to customers as well as prepare schedules for month-end and any other ad hoc duties as and when assigned by the supervisor.

Working Arrangement:

Contract Duration: 5 Months

Working Hours:

Mon to Thu : 8.30 to 6.00pm (8.5hrs)

Fri : 8.30 to 5.30pm (8hrs)

Hybrid arrangement: 3-day office and 2-day work from home (subjected to exigency of service)

Office Location: Singapore Botanic Gardens

Salary: $12-13/H

Job Requirements:

Educational Level: O Level / N Level / Local Diploma

Job Description:

- Perform programme administration and logistics functions including managing registrations and queries, room set-up, catering and logistical arrangements, procurement and billing matters, administering programme evaluations

- Work with internal and external partners to ensure smooth delivery of end-to-end processes in programme administration, logistics, and system support

- Review processes to strengthen programme delivery and business operations

- Perform other ad-hoc administrative duties required by the department, such as coordinating speaker engagements, data compilation and analysis, scheduling meetings and taking meeting notes, etc.

Job Requirement:

• At least a Poly/ITE graduate with 2 years of relevant working experience, preferably in a programme / event administrative / role

• Excellent communication and written skills.

• Organized and meticulous.

• Team player, and able to work under pressure and short deadlines.

• Good interpersonal and customer service skills.

• Good problem-solving and time management skills.

• Proficient in Microsoft Office applications, Virtual platforms such as Zoom, Google Meet, MS Teams.

• Demonstrate a positive attitude with integrity and drive for excellence in work.

Salary: $13/hour

Working Arrangement: Mon-Fri

Working Location: Buona Vista

Contract Period: 6 months

Contract Duration

· 3 Months (1 July 2023 to 30 September 2023)

Working Location

· Woodlands

Working Hours

· 5 Days (Mon to Fri: 9.5 hours per day between 6.30am to 7.00pm (depending on shift), inclusive of 1 hour lunch break)

· Service not required on public holidays. However, service may be required on Saturday or Sunday if there are school activities.

Offered Salary

• S$1,740 per month

Requirements

· Applicants should preferably have prior experience in maintaining of premises and logistics duties.

Job Description

· General maintenance of the school’s premises & equipment

· Distributing of snacks to the MK classes

· Providing logistical support for school events and activities including carrying and arranging of furniture and equipment

· Any other duties assigned by the supervisor, OM, AM or the School Leaders

· Officer deployed to MK will be required to undergo a food hygiene course and complete a Declaration on Measles, Mumps, Rubella and Varicella

Job Scope:

You will be responsible for managing the contract for the construction of IWMF, and to ensure that the IWMF is delivered as per the contract. You will also make plans and preparations to build up and ready the workforce to take on the O&M of IWMF when it is completed.

Specifically, you will be responsible for:

• Overseeing the budget, financing and payments for IWMF’s operations and maintenance.
• Developing a competent and professional team for O&M of IWMF when it is commissioned, and ensuring its safe, reliable and efficient operations.
• Driving and implementing continuous improvement projects to meet IWMF’s operational excellence goals.
• Working closely with Director (IWMF), the appointed Owner’s Engineer (OE)/Consultants and contractors to meet IWMF’s design, operational and performance requirements such as equipment availability, energy efficiency, emissions standards and refuse throughput in the O&M phase.

Requirements:

• Degree or higher qualification in electrical, mechanical or civil engineering
• At least 15 or more years of experience in managing contracts and/or O&M of industrial projects/facilities
• Good technical background and knowledge in environmental and solid waste management
• Good communication and analytical skills, meticulous and committed to delivering high quality work
• Highly self-motivated and able to work well in a team

Salary: TBA

Location: Tuas

Permanent Contract

Job Scope:

• Ensure timely and accurate tracking and bookkeeping of items across all gifts, books and HADC inventories.
• Upkeep systematic storage of inventory in storerooms in the ADC Office, Extension Building and Curators Building for ease of retrieval.
• Provide administrative support for any other functions which include tasks such as sourcing and deploying personnel, preparing mass invitations, tracking responses and preparing seating plan for all events under the section’s preview.

Requirements:

[Working as One Public Service]

• You understand how your work contributes to achieving the desired outcomes of the President’s Office.
• You actively listen to others and contribute to a respectful and collaborative working environment within the section.

[Serving with Heart, Commitment and Purpose]

• You take responsibility for your decisions and actions and follow up promptly to remedy situations where necessary.
• You discuss action plans with your supervisors for more complex work tasks.

[Working Effectively with Citizens and Stakeholders]

• You identify and highlight cases that require special consideration to your supervisors, and propose solutions to meet citizens and stakeholders’ needs.

[Work Experience & Knowledge]

An ideal candidate should possess the following:

• Singapore Citizenship.
• Relevant experience in similar position.
• Good knowledge of Microsoft Word and Excel.

[Personal Traits]

• Able to work independently and in a team.
• Meticulous and systematic.
• Good communication skills.
• Comfortable with using in-house databases.

Job Scope:

• Prepare and process accounts receivables invoices/credit notes
• Process accounts payables invoices and bimonthly payment cycles
• Manage finance mailbox and attend to customer queries
• Review and coordinate procurement requests with users and vendors
• Any other adhoc administrative duties

Requirements:

• Min. 2years of accounting and general operational support experience.
• Strong working knowledge of Microsoft Office Word and Excel.

Working Arrangement: Mondays to Fridays

Location: Mapletree Business City

Salary: $3300 to $4000/month

Contract Period: 6 months

Roles & Responsibilities:

• Manage the Reservations team to meet and exceed budgeted targets.
• Develop the Reservations team to ensure the constant delivery of excellent guest and customer service.
• Ensure all email traffic is monitored and reservations appropriately recorded and checked and to ensure the maximization of all bedrooms and hotel sales opportunities.
• He/She need to have the communication skills, leadership skills, problem-solving skills, financial management skills, and customer service skills.
• To monitor the Agents' calls to ensure correct sales tactics are used and quality service is provided.
• He/She has to ensure all sales and reservations are performed with adherence to the policies and procedures of the company.

Job Description:

1. To carry out site inspection of State properties under Residential Leasing.

2. To disseminate observations to the vendors and monitor them to ensure that they take actions on the observations and carry out rectification works within the stated timeline.

3. To provide administrative support to the Residential Leasing by assisting officers with tenancy administration. Duties include the following:

• Compilation and collation of data (occupancy and dwelling information) for internal reporting
• Process invoices
• Tracks work orders
• Any other administrative duties assigned.

Work Arrangement:

Location: Newton

Duration: Immediate till 28 Feb 2025

Working Hours: Monday to Friday (office hours)

Salary: $12/H

Job Requirements:

1. ‘A’ level or a diploma, good communication skills.
2. Preferably proficient in Microsoft word, excel and power-point report.
3. Able to work independently, physically fit to be able to walk long distances and wouldn’t mind traveling to remote parts of Singapore.
4. A team player who is meticulous and have good communication skills.

Job Description:

• Assist in the coordination and facilitation (includes pre-visit, during visit and post-visit) of school programmes;
• Manage school programmes bookings and ensure smooth running of these programmes;
• Engage educators in a positive and professional manner while attending to their enquiries and during their visits;
• To be equipped with good product knowledge of school programmes available;
• Maintain accurate administrative records and documentation for school programmes, including survey feedback tabulation;
• Coordinate logistics needed for school and public programmes, including venue booking, preparation of programme materials, setting up of programme venue, contacting Museum Facilitators, and stock taking;
• To assist in other tasks such as getting quotes and sourcing of event/programme materials and services as assigned by Audience Engagement Team.

Job Requirements:

• Diploma or equivalent qualification in a relevant field such as education or arts management,
• Strong organisational and time management skills
• Good written, communication and interpersonal skills
• Good communication skills, able to host teachers and interacting with children and caregivers during programmes
• Able to use good judgement and discretion in maintaining calm demeanor in high volume or stressful situations
• Proficiency in Microsoft office suite e.g. word, excel, power point
• Ability to work independently and a good team player
• Prior experience in programme administration/education would be a bonus

Working Arrangement:

Working Hours: Mon to Fri: 3-day work week arrangement (24h/week)

Sat/Sun: Off

Location: Near Coleman Street

Salary: $15/H

Job Scope:

Reception:

Handle telephone calls.

Manage the counter – attending to all students, parents and walk-in visitors’ queries.

Attend to goods delivery on behalf of staff.

General Admin:

Assist in managing the sick bay by attending to unwell and injuredstudents.

Attend to students leaving school early.

Handle lost and found money and items.

Assist in admin duties such as data entry, faxing etc.

Packing and dissemination of brochures, forms and information booklets.

To maintain tidiness of the reception area and sick bay.

Any other duties assigned when required.

Requirements:

Qualification:

Minimally have GCE ‘O’ level certification or the equivalent of ESS Career Readiness Certificate (Operations).

Should preferably have a valid First Aid with Cardio-Pulmonary

Resuscitation (CPR) and Automated External Defibrillator (AED) certification as of ITQ closing date. All overseas first-aid license shall be validated by the National Resuscitation and First Aid Council. Applicants shall complete the validation on their own and submit the approval when they bid for jobs in schools.

Experience:

At least 1 year of relevant work experience in reception work and/or general admin.

Must have the knowledge and ability in using basic Microsoft Outlook, Word and Excel.

Must be able to converse in English and Mandarin due to the school being a Special Assistance Plan (SAP) school.

Should preferably have prior relevant experience working in Primary schools.

Skills:

Good customer service skills.

Good communication and inter-personal skills.

Ability to work independently.

High level of initiative and is a good team player.

Contract Period: From 1 Jul 2024 to 30 Jun 2025 (exclude Dec 2024 & Jun 2025)

Location: Bartley Road

Salary: $2400/month

Working Arrangement:

Mondays to Fridays: 9:00am to 5:00pm, inclusive of 45 minutes lunch break

Service not required on Saturdays, Sundays and gazetted public
holidays.

Job descriptions:

1. Conduct research to spot trends, understand customer needs, and analyze competitors. Use findings to find new business opportunities.

2. Develop and implement strategic plans to meet company goals. Identify target markets and industries.

3. Find potential clients and partners through networking and outreach efforts.

4. Cultivate strong relationships with clients, partners, and industry contacts.

5. Create compelling proposals and negotiate contracts for new opportunities.

6. Coordinate internal teams to ensure successful execution of initiatives.

7. Evaluate business development activities and prepare reports for management.

Key Requirements:

- Degree / Diploma in Sales / Business / Marketing or a related field of study

- 2 years of relevant working experience (experience in the Facilities Management industry will be an added advantage).

- Experience in managing RFx/Tender processes

- Strong communication and interpersonal skills

- Strong MS Office and numeracy skills

Job description:

As an Accounts and Sales Support Assistants, you will be responsible for supporting the OSP and IT

department in project tracking and assisting the finance department in carrying out its responsibilities. They

are responsible for various administrative tasks related to project management and finance, ensuring accurate

documentation and compliance with company policies and accounting practices. You will work closely with

the operation team and Directors.

Role Responsibilities:

• Responsible for providing and tracking quotes to clients and assisting in the preparation of tenders.
• Process sales quotations, purchase orders and sales Invoices and generate reports as needed.
• Perform simple project and project-related items costing to support project management activities.
• Provide general administration support to project team and assist the project manager in determining quantities for variations and progress claims.
• Responsible for tracking and updating all Schedule of Rates (SORs) into the accounting system.
• Work with Internal engineering teams and vendors to request quotations and coordinate scope requirements and clarifications.
• Consolidate and compile relevant project information for reporting purposes.
• Work with Directors on financial management task, such as ensuring accuracy of chargeability, reconciling cost variances
• Maintain and update the financial dashboard daily to ensure it is always up to date.
• Record and process all business transactions in the accounting system accurately.
• Responsible for managing accounts receivable, including updating sales listings, receipts and managing receivable.
• Enter accurate data into the accounting system and maintain proper filing of documentation and records.
• Perform any other ad-hoc assignments as required by the department.

Qualifications Requirements

• A Diploma holder
• Proficiency in MS Office, Excel and PowerPoint
• 1 - 2 years’ experience

Preferences

• Attention to details.
• Ability to prioritize tasks and manage multiple tasks simultaneously.
• Proven ability to manage time efficiently and meet deadlines.

Others:

• Working hours from Monday through Friday 8:30am to 6:00pm. Hybrid working arrangement.
• Ability to provide support during and outside regular business hours maybe required.

Salary:

• $2500 - $3000/mth

Job Scope:

▪ Maintain general cleanliness of the school premises and classrooms
▪ Provide logistical support for school events and activities, including shifting and arranging furniture and equipment
▪ Support school safety such as marshalling at road crossing / gate duties during school dismissal
▪ Ensure all room lights, fans and aircons are switched off, doors and roller shutters locked
▪ Any other assigned duties

Requirements:

▪ Completed primary school education
▪ Possess some relevant working experience performing cleaning / maintenance duties.

Salary: $1800/month

Location: Bedok Reservoir

Contract Period: May 2024 to December 2024

Working Arrangement:

• Mondays to Fridays: Alternate between 6:00 a.m. to 3:00 p.m. and 10:30 a.m. to 7:30 p.m.

inclusive of 1-hour lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Job Scope

Procurement Coordination:

• Assist in procurement activities, including vendor management, purchase requisitions, and inventory management.
• Coordinate with suppliers and internal stakeholders to ensure timely delivery of goods and services.
• Maintain procurement records and assist in the preparation of procurement reports.

Financial Administration:

• Assist in basic financial tasks, such as processing invoices, expense claims, and purchase orders.
• Support the finance team with administrative tasks as required.

Human Resources Support:

• Assist in the recruitment process, including scheduling interviews, maintaining candidate records (such as leave and attendance),
• Coordinating onboarding or offboarding activities for staff/temp/intern.

General Administrative Support:

• Provide general administrative support to the office, including managing office supplies, coordinating meetings, support office events such as team building activities, townhall events.
• Collaborate with various departments to ensure seamless office operations.

Qualifications and Skills:

• Proven experience in office administration, preferably in a role involving HR, finance, or procurement support.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Proficiency in MS Office suite and familiarity with financial software (Xerox and Approval Max) is advantageous.
• Excellent communication and interpersonal skills, with the ability to interact with employees at all levels.
• A proactive and adaptable approach to work, with the ability to prioritize tasks effectively.
• Fresh Poly or University graduates are welcome.

Salary: $2600- $3400

Location: Stamford Rd

Working Arrangement: Mon-Fri

Contract Period: TBA

Job Scope:

1. To carry out general duties such as
▫ Assist in the proper upkeep of InfoComm Technology (ICT) / Audio-Visual (AV) / Public Address (PA) Devices that includes conducting termly checks on devices
▫ Support daily ICT/ AV/ PA operations in school such as pushing iPad carts to classes and setting up the devices for school activities.
2. To assist in designing school’s promotional resources, media production, and photo-taking
3. To assist in planning and conducting Digital Literacy (eg. Touch Typing, MS Office, Google Suite and Video Creation) and basic coding (eg. Vex Robot, Scratch) trainings for all Students.

Requirements:

• At least 1 year of ICT Training experience preferably in schools
• At least a Diploma in ICT-related or Media-Production related courses
• Proficient in using Picture Editing and Design Applications such as photoshop and illustrator
• Proficient in Phototaking and Video Editing Applications
• Posess good interpersonal skills and a collaborative team player
• Good communication skills and comfortable

Contract Period: From 1 July 2024 to 30 June 2025

Salary: TBA

Location: Woodlands

Working Arrangement:

• Mondays, Tuesdays, Wednesdays & Thursdays : 7.15am to 4.15pm inclusive of 45-minute lunch break

• Fridays (to support CCA): 7.15am to 5.00pm inclusive of 45-minute lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Executive (Customer Relations)

The appointee handles institutional queries and feedback from students and public. You will work closely with internal stakeholders in the handling and tracking of public feedback to ensure timely resolution of cases and to enhance customer satisfaction.

Responsibilities:-

· Handle enquiries and feedback, through all frontline channels including telephone, email, Chatbot and counter

· Maintain high quality of service and ensure that queries or escalations are handled professionally

· Work with internal stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction

· Compile reports from the Customer Relationship Management System and/or other administrative duties as assigned

Requirements:-

· At least a tertiary education (in any discipline)

· Proficient in Microsoft Office applications

· Strong writing and analytical skills

· Service-oriented and adept at problem solving

· Have a pleasant disposition and is passionate about helping others

· Ability to work independently and capable of being an effective team player

Working Hours:-

Mon-Thu: 8.30am - 6.00pm,
Fri: 8.30am - 5.30pm

Salary:-

$2500/mth

Contract Duration:-

11 months

Location:-

Singapore Polytechnic, Dover MRT