Total 310 support advisor job vacancies in Singapore

Responsibilities

• Assist with setting up and tearing down of training venues and coordinating refreshments for trainings.
• Provide tech support to trainers during trainings
• Collating of post-training feedback from participants and include into master database
• Administering of assessments during trainings
• Assist with administrative tasks, including attendance tracking and data entry.
• Provide onsite support for volunteer training on weekends (around 4 hours during one Friday night or Sat morning in a month)
• Prepare monthly training schedules
• In addition to the above stated duties, staff shall undertake such other duties from time to time as assigned.

Requirements

• Degree
• Basic computer literacy skills (MSWords, MSExcel, MSPowerpoint)
• Good administrative skills
• Knowledge of software such as Canva will be an added advantage

Additional Details

• Contract: 12 months
• Location: Caldecott

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7905

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Responsibilities :

• General Support: Handle a variety of administrative, secretarial, and operational tasks for the Law Function in Singapore, such as managing legal databases, processing invoices, and preparing reports.
• Document Management: Assist with corporate and commercial legal documents, including formatting, proofreading, coordinating submissions, and ensuring documents are signed, notarized, or consularized.
• Process Improvement: Suggest and implement ideas for digitizing and streamlining legal processes, working closely with the team and IT for better service delivery.
• Research and Reporting: Gather and compile information from different sources, and create reports, presentations, and other communications.
• Meeting Support: Organize and facilitate meetings, including preparing agendas and materials, and coordinating logistics like rooms, equipment, and catering.
• Team Coordination: Help plan and run team meetings, track calendars, manage contact lists, and maintain organization charts.
• Travel and Expenses: Arrange business travel for the team, including visas, flights, and accommodation, and handle expense reporting.
• Additional Duties: Perform other related legal administrative tasks as required

Job Requirements

• Diploma/ Degree holder in Administration and or relevant disciplines
• Prior experience supporting senior counsels and executives
• Minimum five years of administrative experience
• Proficiency with legal tools and technology (such as iManage), Office 365 (including Outlook, Teams, PowerPoint, Word, Excel, Forms etc.) and SharePoint
• High ethical standards and ability to maintain strict confidentiality
• Effective communications, including ability to communicate clearly, simply and directly with excellent professionalism
• Motivated self-starter and team player with a proactive "can do" attitude. Excel at taking initiative and driving actions in a fast-paced team environment, under pressure and meeting tight deadlines.
• Prior experience working with business clients, lawyers, outside counsel, and staff.

Location : Town

Salary : S$5,000.00

We regret to inform that only shortlisted candidates will be contacted.

Interested candidates, please forward your resume to [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

(Part Time) Beauty Advisor

• Min. 3 months commitment
• Salary: $12/hr
• Fixed working hours: 12-8pm (1 hr unpaid break)
• Work Schedule: Min 4 days in a week (inclusive of 1 weekend)
• Locations: VivoCity, Changi Airport, ION, Takashimaya, Raffles City, Tampines, etc ( rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

Location : Tukang Innovation Drive

Duration : 1 year contract (extendable)

Salary : S$4000 – S$5000

Responsibilities

Claims Processing System:

• Manage and process regional claims submitted by service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as return process for
• warranty spare parts from service partners.
• Handle and support billing and payment processes.

Stakeholder Communication:

• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Coordinate with internal departments such as Customer Support, Warranty and Sales team to facilitate claim processing and resolution.

Documentation Standardization and Reporting:

• Ensure a well-organized system is in place to track the entire process of claims from start to finish.
• Ensure compliance with all relevant company policies and regulatory requirements for documentation and archival.

Continuous Improvement Process

• Introduce a feedback loop from stakeholders to gather insights and refine processes continually.
• Develop key performance indicators (KPIs) to measure success and identify opportunities for further enhancements.

Expected Deliverables:

• Processing of warranty claims within stipulated time.
• Stakeholder management.
• Ensure regular billing and payment.
• Monthly report of claims status
• These activities encompass comprehensive support throughout the entire Company supply chain.

Requirements

• Possess a Degree/Diploma with a minimum of three (3) years of relevant experience in warranty administration, customer service, or similar administrative capacities.
• Proficient with SAP and MS Office.
• Strong interpersonal and excellent communication abilities, capable of effectively managing interactions with multiple stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record- keeping.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7182

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Location: Changi Airports

• Answering of enquiries for group purchases (Corporate, Schools, Travel Agent enquiry) and general mailbox
• Support in fulfillment of group booking (book slot for group, ticket issuance, invoice processing, liaison with client for any visit matters, liaison with caterers for food arrangements)
• On ground liaison with client and other stakeholders during group visit day (e.g. school teachers, caterers)
• Conduct site visits and product presentations to potential clients to showcase and promote the attraction
• Conduct briefing or guided tour of the attraction for guests when required
• Preparation of various reports for monthly reconciliation and billing
• Handling of other administrative duties as assigned by Supervisor

Requirements:

• Diploma
• Minimum 1-2 years working experience in handling admin, coordination or sales support duties
• Ability to work on evenings, weekends or public holidays when required
• Proficiency in Mandarin would be an added advantage due to the need to liaise with Mandarin-speaking stakeholders
• Meticulous and organized team player with the ability to multi task
• Possess strong communication (both verbal and written) skills and ability to liaise directly with customers
• Proficiency in MS office will be an added advantage

Please contact Terence at +65 9645 4048 your resume directly for fast response.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

(Part Time) Beauty Advisor

• Min. 3 months commitment
• Salary: $12/hr
• Fixed working hours: 12-8pm (1 hr unpaid break)
• Work Schedule: Min 4 days in a week (inclusive of 1 weekend)
• Locations: VivoCity, Changi Airport, ION, Takashimaya, Raffles City, Tampines, etc ( rotational; must be able to commit to more than one location )

Job Description:
•  Demonstrate a thorough understanding of skincare products, ingredients, and their benefits.
•  Engage customers to assess their skincare needs and concerns.
•  Recommend suitable skincare routines and products based on individual requirements.
•  Provide product demonstrations and explain the application techniques
•  Proactively cross-sell and upsell products to maximize sales opportunities.
•  Assist in maintaining the cleanliness, organization, and visual merchandising of the store.
•  Monitor inventory levels and promptly restock products as needed

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/7143

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)

About the Client:

Join a collaborative team at an innovative financial services organization, offering a unique opportunity for a digital marketing and website management professional. Contract until 28 Feb, 2025.

Responsibilities:

Support continuous website enhancements and maintenance to improve user experience and deliver personalized content for customer segments.
Key Responsibilities:

• Provide ongoing digital support for BAU campaigns and product launches.
• Conduct UAT to ensure deliverable quality, track bugs, and collaborate with Group IT.
• Coordinate and support website enhancement projects, including requirement documentation and testing.
• Manage website content migration, advise on template use, and create training materials.
• Monitor and mitigate business and regulatory compliance risks, sharing best practices.

The successful candidate must have experience with Adobe Experience Manager, website development and management, and digital marketing.

Skills/Requirement:

Key Requirements:

• Diploma in communications, advertising, marketing, or related field.
• 2+ years of experience in digital marketing.
• Experience in financial industry digital marketing or website management preferred.
• Proficient in handling multiple projects simultaneously.
• Familiarity with Adobe Experience Manager and website development.

If this sounds like you or you'd like to learn more about this opportunity, please reach out to us right away.

Interested? Apply now, as we will be reviewing applications throughout the advertising period!

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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• Develop and implement IT governance frameworks, policies, and procedures, ensuring alignment with regulations and best practices. Coordinate with internal audit teams and serve as a subject matter expert on IT governance principles.
• Collaborate with cross-functional teams to integrate governance into IT applications and processes. Manage and maintain workflow in ERP applications, HRIS-Darwinbox, Microsoft Power BI, and mobile apps.
• Participate in technology assessments, application integrations, and provide technical support. Maintain technical documentation, support audits, and handle additional tasks as assigned.

Requirements:

• Preferably Diploma or Degree in IT/Computer Science or related fields with 4 to 5 years of IT application support experience.
• Experience with HRIS systems, any ERP Applications, Microsoft Power BI, and preferably mobile applications.
• Proficiency in end-user support, governance frameworks, regulatory requirements, and industry standards

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
We regret that only shortlisted candidates will be notified.

Job Code: JYK
Email ID: [email protected]
EA License No.: 01C4394
EA Registration No. R1873450
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Answering of enquiries for group purchases and general mailbox
• Support in fulfillment of group booking (book slot for group, ticket issuance, invoice processing, liaison with client for any visit matters, liaison with caterers for food arrangements)
• On ground liaison with client and other stakeholders during group visit day (e.g. school teachers, caterers)
• Conduct site visits and product presentations to potential clients to showcase and promote the attraction
• Conduct briefing or guided tour of the attraction for guests when required
• Preparation of various reports for monthly reconciliation and billing
• Handling of other administrative duties as assigned by Supervisor

Requirements

• Diploma in any discipline
• Minimum 1-2 years working experience in handling admin, coordination or sales support duties
• Meticulous and organized team player with the ability to multi task
• Posses strong communication (both verbal and written) skills and ability to liaise directly with customers
• Proficiency in MS office will be an added advantage
• Proficiency in Mandarin would be an added advantage due to the need to liaise with Mandarin-speaking stakeholders
• Ability to work on evenings, weekends or public holidays when required

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/7595

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

Responsibilities: -

• Provide the technical knowledge and skills to support the maintenance of the equipment and the Network Operating System (NOS)
• Deep, in-depth knowledge of VMWare, citrix administration, MS Windows technologies, AD, clustering, and MS NLB (Network Load Balancing) especially troubleshooting.
• Working knowledge of Microsoft M365
• Provide long-term process/service improvement measures and plans.
• Regular 8x5 support but may be required to be on standby for 24x7x365 support when necessary. Expected to work during off-peak hours for system activities.
• Experienced with reporting and interfacing with senior and middle management.
• Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements.
• Identify, research, and resolve technical problems.
• Experienced in other technologies such as database administration, storage, backup, web, MS Azure, AWS, Google Cloud and middleware will be advantageous.

The ideal candidate should possess:

• Degree Computer Information Systems or related field.
• Minimum 6-8 years of experience in MS Windows infrastructure management
• Excellent Windows Server Administration ability Certified MCSA for Windows Server or MS IIS Administration
• Possess ITIL v3 Foundation Certification, VMWare VCP Certification or Training, citrix administration
• Ability to prioritize effectively and work with a sense of urgency.
• Excellent troubleshooting skills and experienced and skilled in Windows scripting
• Independent with good time management

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R24121115, Lucas Tan

Contract: 5 months

Location: One North

Responsibilities

Teaching/Course Coordination

• Course preparation: course website creation, copyright clearance, zoom links set-up
• Course support during class: exercises and simulation preparation, online surveys, class attendance
• Coordination with speakers, tutors, teaching assistants, students, graders, campus teams
• Post-course requirements: exam grades and data reporting, video recordings editing

Office Administration

• Manage multiple complex calendars, schedule meetings
• Provide wide range of support including travel arrangements, expense reports, proofread documents
• Manage personal Faculty websites, update biographies
• New Faculty integration on campus

Conference & Research

• On and off-campus events logistics: travel arrangements, room set-up, accommodation reservation, group activity organisation, catering, budget request
• Format research documents: cases, papers, academic articles and books
• Submission and proofread articles according to journal guidelines
• Coordinate travel arrangements for faculty, invited visiting scholars and research assistants

Additional responsibilities

• Area Seminars: organise the guest speaker(s) visits, responsible for logistics (IT, multimedia, room booking, campus services, catering and travel arrangements)
• Coordination between Faculty members and the Executive Education team
• Prepare and send recommendation letters for graduating PhD students

Requirements

• Min. Diploma
• 3 - 5 years of working experience in an administrative support role, preferably in a higher education environment
• Excellent verbal and written communication skills
• Excellent organisational skills and attention to detail
• Able to work in an international and global work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

KEY RESPONSIBILITIES

Review of system interfaces

Monitor, troubleshoot and resolve system interfaces i.e. between collection system(s), accounting system(s), banks and any other related systems such as systems managing donations, volunteers, user access and procurement.

Review of user access of accounting systems and bank portals

· Monthly, quarterly and yearly review of user access of various systems and different bank portals.

· Prepare reports for management’s review and approval.

Maintenance of helpdesk Email

· Average 25 emails per day

Fixed Assets Management

· Process capitalisation of assets, disposal, transfers.

· Fixed Assets Reporting

· Asset count

REQUIREMENTS

· Bachelor degree relating to Finance field

· At least two years’ experience in IT systems or as Finance Officer or Accountant.

· Good understanding of FRS and SB FRS.

· Meticulous with good analytical and problem-solving skills.

· Good written and verbal communication skills.

· Good customer service skills.

· A good team player.

· Good presentation skills.

· Able to multi-task.

· Able to meet tight deadlines.

· Hands on experience of Workday accounting system will be an added advantage.

Interested candidates who wish to apply for the advertised position, please email us an updated copy of your resume for a confidential discussion. We regret that only shortlisted candidates will be notified.

Job Code: Ky

PERSOLKELLY Singapore Pte Ltd | EA Licence No: 01C4394

Chan Sau Wah Kenny | EA Reg No: R1106707

More jobs available www.persolkelly.com

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

• Answering of enquiries for group purchases (Corporate, Schools, Travel Agent enquiry) and general mailbox
• Support in fulfillment of group booking (book slot for group, ticket issuance, invoice processing, liaison with client for any visit matters, liaison with caterers for food arrangements)
• On ground liaison with client and other stakeholders during group visit day (e.g. school teachers, caterers)
• Conduct site visits and product presentations to potential clients to showcase and promote the attraction
• Conduct briefing or guided tour of the attraction for guests when required
• Preparation of various reports for monthly reconciliation and billing
• Handling of other administrative duties as assigned by Supervisor

Requirements:

• Diploma in any discipline
• Minimum 1-2 years working experience in handling admin, coordination or sales support duties
• Ability to work on evenings, weekends or public holidays when required
• Proficiency in Mandarin would be an added advantage due to the need to liaise with Mandarin-speaking stakeholders
• Meticulous and organized team player with the ability to multi task
• Possess strong communication (both verbal and written) skills and ability to liaise directly with customers
• Proficiency in MS office will be an added advantage

Please contact Terence at +65 9645 4048 your resume directly for fast response.
By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Teaching/Course Coordination

• Course preparation: course website creation, copyright clearance, zoom links set-up
• Course support during class: exercises and simulation preparation, online surveys, class attendance
• Coordination with speakers, tutors, teaching assistants, students, graders, campus teams
• Post-course requirements: exam grades and data reporting, video recordings editing

Office Administration

• Manage multiple complex calendars, schedule meetings
• Provide wide range of support including travel arrangements, expense reports, proofread documents
• Manage personal Faculty websites, update biographies
• New Faculty integration on campus

Conference & Research

• On and off-campus events logistics: travel arrangements, room set-up, accommodation reservation, group activity organisation, catering, budget request
• Format research documents: cases, papers, academic articles and books
• Submission and proofread articles according to journal guidelines
• Coordinate travel arrangements for faculty, invited visiting scholars and research assistants

Additional responsibilities

• Area Seminars: organise the guest speaker(s) visits, responsible for logistics (IT, multimedia, room booking, campus services, catering and travel arrangements)
• Coordination between Faculty members and the Executive Education team
• Prepare and send recommendation letters for graduating PhD students

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

We are seeking a highly experienced and specialized Senior Datawarehouse and ETL Developer ( SME ) to join our data and analytics team. The ideal candidate will have a proven track record of designing, developing, and maintaining large-scale data warehouse systems, ETL processes, and BI reporting solutions. This role requires deep expertise in SQL Server, SSIS, SSRS, SSAS, and metadata management, with a strong emphasis on managing data from multiple sources and ensuring data quality and integrity.

Note: Position requires the ability to work various work schedules that may include night standby, scheduled weekend activity and/or holiday activities.

Experience : 8 + Years

Requirements and Qualifications:

• Bachelor’s degree in Engineering, Computer Science, or a related field.
• Over 8 years of professional experience in SQL, ETL, and BI reporting.
• Demonstrated experience in managing large-scale data warehouse systems , preferably in a bank .
• Strong project management and organizational skills.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Summary: We are seeking a skilled Application Support Engineer to join our team. The ideal candidate will be responsible for maintaining the stability and functionality of our systems, providing critical incident analysis, and supporting customer inquiries. This role requires strong analytical skills, experience in application support, and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Participate in critical incident analysis, provide root cause analysis, and identify corrective actions to prevent future system issues.
• Document analysis steps to facilitate the escalation of technical issues to the Product team.
• Triage, investigate, and resolve customer support tickets within agreed SLAs, prioritizing critical (P1) incidents impacting transaction processing.
• Provide knowledge transfer to L1 support based on root causes of common issues, enhancing overall support efficiency.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience in application support of 8 + years experience
• Willing to work on 24/7 shifts .
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform you that only shortlisted candidates will be notified.

Gelangre Reyanelle Gelario | REG No : R1870995

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Summary:

We are seeking a highly motivated and results-driven person to join our team. In this role, you will work closely with our sales team to develop and execute sales strategies that drive revenue growth and expand our customer base.

Job Description:

1. Execute sales data analysis and accurately identify discrepancies between business practices and policies/rules/strategies.
2. Partner with the regional sales leader in the day-to-day running of the business. Assist the Regional sales leader, sales managers to be accountable for achieving revenue.
3. Support business reviews, including weekly, monthly, and quarterly forecast process, using pipeline analysis, data validation, and identify gaps and actions required.
4. Schedule and coordinate meetings, prepare reports and presentation, handle changes in schedule
5. Any other duties as assigned

Job Requirement:

• Bachelor's degree or above in an electronics-related field.
• Familiar with salesforce
• Minimum three year business experience in sales coordination or operations
• Preference for candidates with experience in the computing industry, internet sector, and frontline customer expansion and sales.

Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

Job Code: PRIT

EA License NO.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Contract: 12 months

Location: Caldecott

Responsibilities

• Provide Level 1 support for users of the IT system, clarify and direct queries that require in-depth technical support to subject matter experts, track and close queries.
• Provide assistance for User Account Management – guide users how to create / modify / delete user access.
• Provide assistance for User Account Review (UAR) – ensuring they conduct UAR on a timely manner.
• Provide basic on-boarding of new division representatives for ComLink systems.
• Support in other administrative duties which can include maintaining and updating of data.

Requirements

• Degree in IT or relevant
• Good IT literacy
• Good Excel skills
• Able to process and structure large amounts of information.
• Excellent verbal & written communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

About the client:

Our client is a reputed organization

Responsibilities:

• Monitor daily production ticketsas part of BAU, liaising with business users to categorize and assign defects (L2 or L3) based on priority.
• Resolve IT application-related incidents, service requests, and problems efficiently in line with business requirements
• Support deployment activities and conduct system sanity checks post-deployment.
• Analyze logs using tools like Splunk
• Prioritize and schedule assigned support activities.
• Provide immediate fixes via data patching, non-code related solutions, or workarounds for incidents.
• Participate in certificate renewals, OS/DB patching, and deployment activities.
• Contribute to the Temenos Order Management Product upgrade.
• Provide recommendations for system performance improvements.

Requirements:

• 6+ years of experience as Production Support Analyst
• Extensive experience with OMS, particularly in financial markets and wealth management.
• Proven track record in UAT and PRD/BCP environment setups, integrations, and providing L2 support.
• Strong knowledge of Temenos Product (Triple A), .NET framework, and MSSQL databases.
• Experience with securities TOPAZ product setup and management.
• Hands-on experience with release management and deployment tools, particularly Ansible.
• Strong analytical skills, particularly in log analysis using Splunk.
• Excellent problem-solving skills and ability to provide immediate solutions to critical issues.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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• Manage walk in policy holders & Financial Rep's queries and requests on policy related queries/requests
• Ensure unresolved issues are promptly followed up
• Address and manage appeals/feedback/ complaints
• Customer service
• Ad hoc duties

Information

• Location: Raffles Place or Paya Lebar (Fixed location)
• Working hrs: Mon to Fri 9-6pm
• Duration: 1 Year Contract

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at https://www.persolkelly.com.sg/policies. If you wish to withdraw your consent, please drop us an [email protected]) to let us know. Please feel free to contact us if you have any queries

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1440784 (Foo May Cheng)

About the Client

Our client is a reputed MNC.

Responsibilities

• Investigate production issues, respond based on production defect severity SLAs
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI
• Make sure system availability as per respective agreed SLA
• Ensure daily start of day(SOD) and end of day(EOD) execution for supported applications complete successfully
• Provide support for annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Knowledge with 3rd party monitoring tools like Control-M, Geneos, Splunk, SQL Monitor
• Knowledge with Market Data, and Geneos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or unix shell or DB scripts etc
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation].

Skills/Requirement

• Bachelor’s degree in Computer Science or a related field.
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation
• Strong written, oral communication skills and able to manage user
• Ability to easily adopt to any technology / environment
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

Thanks& Regards,

Annie Pal

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1331366 (Annie Pal)

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The information contained in this e-mail and any accompanying documents may contain information that is confidential or otherwise protected from disclosure. If you are not the intended recipient of this message, or if this message has been addressed to you in error, please immediately alert the sender by reply e-mail and then delete this message, including any attachments. Any dissemination, distribution or other use of the contents of this message by anyone other than the intended recipient is strictly prohibited.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Requirements:

-Qualification or experience in related field.

-Experienced in banking and financial sector preferred.

-Proficient in Microsoft Office and analytics.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

We are seeking a highly motivated and technically proficient Server and Network Hardware Support Specialist to join our team. You will provide expert technical support for our complex IT infrastructure while also taking ownership of managing spare parts logistics. Your hardware OEM certifications will be a valuable asset in troubleshooting issues and optimizing equipment performance.

Responsibilities:

Technical Expertise:

· Install, configure, troubleshoot, and maintain server and network hardware.

· Diagnose and resolve complex server and network hardware issues.

· Develop and implement preventative maintenance plans.

· Document service calls, repairs, and procedures in detail.

Spare Parts Logistics:

· Manage spare parts inventory for servers and network devices, ensuring efficient stock levels.

· Analyze spare parts usage patterns to anticipate future needs and prevent stockouts.

· Work with the supply chain department to maintain a reliable source for spare parts procurement.

· Implement efficient procedures for tracking, issuing, and managing spare parts.

OEM Expertise:

· Utilize your certifications from major hardware Original Equipment Manufacturers (OEMs) to troubleshoot hardware issues and optimize performance.

· Stay informed on OEM product updates, warranties, and support options.

· Leverage OEM knowledge to identify the most appropriate spare parts for specific equipment.

· Collaborate with OEM support teams for complex issue resolution, if necessary.

Qualifications:

· Minimum of 3-5 years of experience in server and network hardware support.

· Network+ and Server+ certifications preferred.

· Knowledge of network protocols and troubleshooting techniques.

· Understanding of server operating systems (Windows Server, Linux).

· Experience with inventory management principles.

· Excellent communication, collaboration, and interpersonal skills.

· Certifications from major server and network hardware OEMs (e.g., Dell EMC, HPE, Cisco).

· Strong analytical and problem-solving skills.

This role offers a unique opportunity to combine your technical expertise with logistical skills. By managing spare parts effectively and leveraging your OEM certifications, you'll ensure efficient maintenance and uptime for our customers’ IT infrastructure.

To Apply:

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. <insert GO job URL here>

We regret to inform that only shortlisted candidates will be notified.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No : R22110511 | Teh Chee Hoong

Sales Support Admin

Ubi

3 Months

Mon - Fri : Office Hours

Up to S$2,500

Job duties:

• Ensure the adequacy of sale-related equipment or materials.
• Handle the processing of all order with accuracy and timeliness.
• To perform daily operations, including process Sales Order & issue Purchase Order, various general administrative tasks, and documentation preparation.
• Assist in data entry without customer facing.
• Other ad hoc tasks when required.

Requirements:

• The ability to multitask, work in a fast-paced environment, meet deadlines.
• Able to commit for 3 months

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R1656523 (NG YI TENG)

As the Senior Executive for Asset Support (System & App Management), your pivotal role involves overseeing and ensuring the smooth operation of daily activities within the loyalty app. This position requires a dynamic individual who can optimize app operations, effectively manage marketing efforts, driving business growth and success.

Responsibilities:

1. Support the Development and Maintenance of loyalty App: Collaborate closely with the IT department and vendors to facilitate the smooth functioning of the app.
2. Conduct Vigorous System Testing (UAT): Perform comprehensive user acceptance testing (UAT) of the app and respective portals to identify and resolve bugs, usability issues, and performance bottlenecks. Facilitate deployment post-testing.
3. End-to-End Operations Support: Assist in the seamless operation of the eVoucher programme, Marketplace, Loyalty programme, Gamification, and other marketing or app activities, including digital and online platforms.
4. Stakeholder Training and Guidance: Provide training and guidance to stakeholders, including tenants, merchants, internal and external users. Manage all relevant onboarding processes, feedback mechanisms, and enquiries effectively.
5. Monthly Reporting: Compile and submit monthly reports promptly, detailing relevant operational activities and performance metrics.
6. Ad Hoc Duties: Undertake any other duties as and when assigned by the Management to support the smooth functioning of the app and Asset Support department.

Requirements:

• Bachelor’s degree in business administration, marketing, information technology, or a related field.
• Proven experience in system and app management, product development, app operations in loyalty programme and gamification.
• Proficiency in conducting user acceptance testing (UAT) and resolving technical issues.
• Strong communication skills with the ability to provide effective training and guidance to stakeholders.
• Excellent organizational skills with the ability to manage multiple tasks efficiently.
• Proficiency in Microsoft Office Suite, Salesforce, and familiarity with relevant software applications.
• Ability to work collaboratively in a dynamic, cross-functional team environment.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected].

We regret to inform that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1875348 (Tewari Priyanka)

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By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available