Total 29,154 Full-time account executive job vacancies in Singapore

We are seeking a proactive and customer-focused Software Implementation Executive to join our PractoPal team. This role is crucial in ensuring successful deployment and client onboarding after sales contracts are secured and developers have completed customizations. You will be responsible for software installation, training clients, and providing both remote and onsite support to troubleshoot any issues that may arise.

Key Responsibilities:

• Coordinate and execute software installations at client sites, ensuring all customizations are correctly implemented.
• Conduct training sessions for clients and their teams to ensure effective use and understanding of PractoPal’s features and functionalities.
• Provide ongoing support and troubleshooting, both remotely and onsite, to resolve client issues promptly.
• Collaborate with sales and development teams to understand client requirements and ensure smooth handover and installation processes.
• Maintain detailed records of implementations, training, and support activities for each client.
• Act as a liaison between clients and the development team to escalate issues and communicate software updates.
• Provide input for improving installation processes, training materials, and customer support documentation based on client feedback.

Responsibilities:

• Send out notifications to ships about changes in navigation, port regulations, safety guidelines, training materials, and updates to documents.
• Keep track of acknowledgment receipts for notifications.
• Support in revising updates to important documents.
• Record and organize information on maritime incidents and accidents reported by vessels.
• Manage invoices for the department.
• Maintain the reference publication library for the department.
• Assist with various administrative tasks.
• Perform any other tasks as needed.

Requirements:

• Diploma in marine engineering or similar field (maritime or engineering majors are preferred)
• At least 2 years’ work experience in oil trading industry and in similar role
• Knowledgeable on ISM, ISPS, MLC Audits as well as Flag states.
• Meticulous, diligent and professional
• Good drafting and verbal communication skills
• Proficient in Microsoft office applications, including Words and Excel

• Handle Accounts Receivable (AR) function, liaise with internal staff for application of invoices with collections.
• Record of Export Bills from customers.
• Review on AR aging and prepare monthly sales report and AR report.
• To update customer details in accounting system.
• Maintain cashbook for transactions and perform month end reconciliation.
• Maintain fixed deposit schedule and prepare journal entries for accounting system.
• Record and maintain trade finance transactions in Excel.
• Checking on invoices for trading transactions and perform posting of invoices into accounting system.
• Prepare journal entry for accounting entries.
• Prepare quarterly management report to banks.
• Prepare GST filing and creation of GST Form 5.
• Prepare audit schedule.
• Prepare Statistic Survey from government as and when required.
• Participate in ad-hoc projects as assigned.

Job Requirements

• Degree / Diploma
• 2 to 3 years accounting experience in AR function
• 5-days work (8.30am to 5.30pm) near Bugis MRT
• Salary $3800 - $4500
• Start work Immediately or within short notice

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Description:

• Responsible for the preparation of full set of accounts, financial and management reporting for the holding company.
• Tasked with overseeing the billing activities between affiliated companies.
• Oversee the processing of Accounts Receivable and Accounts Payable.
• Enter and handle daily bank transactions.
• Assist in ensuring compliance with financial regulations, accounting standards and internal controls. Support the coordination of internal and external audits.
• Assist in ensuring compliance with tax laws and regulations by preparing and reviewing tax returns and forms. Support the coordination of tax filling with Singapore tax agent.
• Team support - collaborate with the finance teams under the group, provide assistance and guidance, and support the financial controller in various financial tasks and projects.

Overall in charge of the company's HR & Accounts Work and general day-to-day office administrative duties.

Report directly to the Director.

Fresh graduates are welcome!

Accounting Responsibilities:

• Verifying suppliers invoice, intercompany transaction
• Preparation of invoices, Purchase Order, Payment Voucher and Cheque Payment to Supplier
• Checking, verifying and processing expenses claimed by staffs(Petty Cash)
• Monitoring cash flow, and aging report
• Daily bookkeeping
• Monitor A/R & A/P
• Profit Balance Loss
• Xero software knowledge would be advantage

HR Responsibilities:

• Assist with foreign employee related queries
• Assist with preparation and issuance of Appointment Letters
• Assist with Payroll
• Arrangement of Employee Team Bonding Event
• Infotech knowledge would be advantage

Administrative Responsibilities:

• Handle company confidential documents
• General administrative duties
• Assist with marketing tools such as Facebook, Instagram

Requirements:

• Proficient Microsoft Office(Word,Excel)
• Able to work independently and multi-task efficiently
• Positive work attitude and display initiative to resolve problems independently

Responsibilities:

• Provide courteous and efficient service and if possible to comply with each and guests’ request. Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• Minimum Diploma in Hospitality
• Able to perform rotating shifts
• Positive attitude and outgoing personality and good public relations skills
• Previous experience in hospitality and Opera knowledge will be advantageous

About Us

Wine Connection owns and operates the largest chain of wine retail shops and full-service wine-themed restaurants in Thailand and Singapore. We are the exclusive importer of over 400+ labels of wines from around the world, craft beers, glassware and related accessories, as well as selected delicatessen products.

Since our inception in 1998, Wine Connection has steadily grown the number of wine retail shops and diversified into the full-service restaurant business by introducing the integrated retail wine shop – restaurant concept, becoming the leader in Thailand and Singapore.

About the Role

We are seeking a driven and enthusiastic Sales & Events Executive to join our dynamic team. The ideal candidate will have a passion for sales, an eye for detail, and the ability to plan and execute successful events that align with our brand and engage our target audience. In this role, you will work closely with the operations teams to develop and deliver high-quality events while driving sales growth and client satisfaction.

Key Responsibilities

• Manage existing key B2B & private customer accounts
• Develop client portfolio and new listings
• Manage and plan activities / activations with key accounts
• Achieve monthly sales target and manage sales orders
• Promote & upsell wine and other alcohol products
• Manage and assist branded and wine related events (tastings, wine dinners, trade fairs, corporate activations etc)

Qualifications and Requirements

• Product knowledge in wines and/or spirits (WSET level 2 or equivalent is a plus)
• Minimum 1 year sales experience
• Self-starter attitude and able to work independently
• Positive attitude that enjoys interacting with people
• Good speaking and writing skills in English, fluent in Mandarin or European languages is a plus
• Excellent organizational and time-management skills
• Assisting with events on weekends and evenings, on ad-hoc basis

We are looking for an enthusiastic Online Sales Executive with a solid IT foundation and creativity to handle the following tasks:

• Online sales and marketing

• Video editing and filming

• Proficiency in both English and Chinese

Requirements:

• Strong communication skills and a flexible mindset

Working hours: 5.5 days per week

Salary: $2500-$4000 (based on experience) plus commission and annual bonus linked to performance.

Join us and grow with a dynamic team!

The Customer Service Officer (Supermarket Team) is responsible for achieving sales order and delivering service excellence. He/she has to communicate and engage with customers on a daily basis. In order to drive seamless customer experience across channels, he/she handles order fulfilment processes and involve in continuous service improvement.

Job Description:

1) Sell and provide advice on products and services via phone call

2) Process and issue sales transactions

3) Tabulate and consolidate sales' payments

4) Interact with customers daily

5) Follow SOPs for order fulfilment process

Pre-requisites:

1) Able to commit to 6-days work-week

2) Basic spoken and written Chinese and English language

3) Basic knowledge in Excel and computing skills

Job Title: Front Office Executive ($2000 to $2500)

Job Location: Bugis

Job Purpose:

The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front desk, ensuring a seamless guest experience.

Requirements:

• Fluent in English and a good Communicator
• Well versed with computer
• Service oriented with experience in the service sector

Key Responsibilities:

• Guest Reception: Warmly welcome and greet all guests upon arrival. Manage check-in and check-out procedures efficiently.
• Reservations Management: Handle room reservations, cancellations, and modifications accurately. Ensure all guest information is recorded correctly in the hotel’s system.
• Customer Service: Address guest queries, concerns, and complaints promptly. Provide information about hotel amenities, services, and local attractions.
• Billing & Payments: Process payments, issue invoices, and maintainaccurate billing records. Handle cash transactions and ensure proper cash management.
• Communication: Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met in a timely manner.
• Record Keeping: Maintain accurate records of room occupancy, guest profiles, and other relevant data.
• Compliance: Ensure adherence to hotel policies, procedures, and safety standards. Maintain confidentiality of guest information.
• Team Support: Assist colleagues with tasks as needed to ensure smooth front desk operations.

Qualifications:

• Education: Min O level.
• Experience: Previous experience in a front office or customer service role in the hospitality industry is an advantage. Candidates with no related experience will also be considered as on- the-job training will be provided
• Skills: Strong communication and interpersonal skills, proficiency in hotel management software, ability to multitask and work under pressure.

Working Hours:

Shift-based work, including weekends and public holidays.

Reporting To:

Duty Manager

• Maintain partial/full sets of accounts and assist to prepare monthly management accounts
• Accounting for property development/investment projects
• Loan administration functions
• Liaise with auditors, tax agent and consultants on compliance matters
• Manage cash flow and working capital
• Support the team on ad hoc assignments and project implementation

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

With or without experience welcome. Otherwise, OJT/training will be provided!
- Location(s): CBD
- Working Days: 6 days/week
- Working Hours: 11am to 11pm (2 hrs break)

Job Description & Requirements
- Develop and implement culinary strategies for multiple outlets to align with the company’s vision and brand identity.
- Create and standardize menus across outlets, ensuring consistency in flavor, presentation, and quality.
- Oversee the creation of seasonal, promotional, and event-specific menus to attract customers and increase revenue.
- Ensure uniformity in food preparation, portion sizes, and presentation across all locations.
- Maintain high standards of food safety, sanitation, and hygiene at all outlets.
- Monitor food costs, waste, and portion control across locations to optimize resources and reduce wastage.
- Develop and enforce standardized procedures for kitchen cleanliness, equipment maintenance, and safety protocols.


We Offer:
- Competitive salary and benefits package.
- Opportunities for career advancement and skill development.
- A dynamic and supportive work environment.
- Staff discounts on meals.

How to Apply:
Sent your resume and a cover letter via this platform

Woodlands / Paya Lebar / Chinatown Point / Tiong Bahru

Weekday Classes: Monday to Fridays: 8:30AM to 6:00PM

- 5 days work week with (1 weekday and 1 weekend) off days per week

Salary: $3,000 - $4,500 + Incentives

Job scope:

• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Provide support for learners and companies through telephone, emails and walk-ins
• Ensure smooth daily operational activities
• Assist in classroom facilitation
• Preparation of course materials
• Administrative work (Attendance, Evaluation, Document Filing, etc)
• Monitor and schedule all trainings to ensure compliance
• Assist in the company’s continuous improvements and training related areas

Requirements:

• Minimum one year of experience in customer service, telemarketing or related role.
• Good communication and interpersonal skills with excellent command of written and spoken language
• Proficient with MS Office
• Ability to work independently and as part of a team.
• Adaptable to a fast-paced and changing environment.

Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

Key Responsibilities

• To provide in-house secretarial services in managing and administering day-to-day operation of secretarial practices and requirements in accordance with the applicable rules and regulations.
• To assist in corporate exercises relating to corporate secretarial functions.
• To ensure proper maintenance of all secretarial documents.
• To keep record of statutory deadlines and be responsible for respective filing.
• To prepare resolutions, minutes of board and board committee meetings, annual returns and statutory documents.
• To organize, attend and prepare minutes of Board, Board Committees’ and Shareholders’ meetings.
• To assist in the preparation and release of announcements.
• To assist in the preparation of Annual Reports and Circular to Shareholders.
• To assist with the research, collation and preparation of presentations and other documents.
• To liaise with external corporate secretarial providers.
• To arrange for legalization/notarization of documents.
• To be able to handle secretarial duties with minimum supervision.
• To attend any ad-hoc assignments, administrative and/or others ad-hoc assignments.

Requirements:

• At least 2 years working experience in company secretarial practice.
• Bachelor's Degree, Law, Business Studies/Administration/Management, Secretarial or equivalent
• A member of SAICSA / CSIS, or pursuing ICSA, ICSA graduate.
• Familiar with the Companies Act, Code of Corporate Governance and SGX Listing Requirements and other relevant regulations
• Trustworthy, able to maintain confidentiality with integrity and commitment
• Good command of written and spoken English and Chinese and ability to communicate effectively and computer literate
• Positive working attitude, meticulous and able to meet deadlines
• Independent, self-motivated and possesses good interpersonal and people skills
• Organised, committed and able to multi-task in a fast-paced working environment

Senior Marketing & Communication Executive | Up to $3.5k | Gul Circle

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $3,000 to $3,500

Responsibilities

• Attend to customer enquiries through various channels such as email, phone and in person.
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials.
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor.
• Social media management, review and assist to maximise brand experience and engagement.
• Explore opportunities with different e-commence platforms and partners for collaboration.
• Execution of content creation (videography, photography) and produce product videos.
• Prepare and update price list.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor’s degree in marketing, Digital Marketing, or related field
• At least 2 years of relevant working experience
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Business Development Executive | Food Service / HORECA Exp. | F&B Industry | Up to $4k | Woodlands

Working days: 5.5 days work week
Working hours: 8.30am - 5.30pm
Salary: $3000 to $4000 + Car Allowance $1200
Location: Senoko S Rd

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

• Working days: 5.5 days work week
• Working hours: 8.30am - 5.30pm
• Salary: $3000 to $4000 + Car Allowance $1200
• Location: Senoko (Woodlands)

Key Responsibilities

• Responsible for developing new prospects and maintaining existing accounts in the Food Service/ HORECA channels.
• Identify leads and develop strong business relationship with customers
• Maintaining of good rapport with existing customers
• Responsible for driving growth and achievement of monthly sales target
• Managing customer’s account receivables to ensure timely and prompt payment
• Monitor current trends in the industry with competitors and market activities

Requirements

• Min. Diploma in Business Administration or equivalent
• Min. 1-3 years of relevant Business Development / Sales experience in F&B industry (Preferred in Food Service Channels)
• Driving license with own Transport is a must to perform customer visits

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Marketing Executive

Salary: $2500 - $3000

Working Hours : 9am - 6pm (mon to Fri)

Location : Kaki Bukit

Responsibilities:

• Assist in the creation of marketing materials, including content for social media, email campaigns, and other promotional activities.
• Help manage and update the company’s social media accounts.
• Support the planning and execution of marketing events and campaigns.
• Monitor and report on the effectiveness of marketing efforts.
• Collaborate with team members on various projects and initiatives.
• Perform administrative tasks as needed

Requirements:

• Strong interest in marketing and digital media.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with social media platforms (Facebook, Twitter, Instagram, Tik Tok & Xiaohongshu).
• Know how to use Canvas / Adobe et Basic understanding of marketing principles and practices.
• Creative thinking and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Fresh/entry level are welcome

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Job Responsibilities:

• Assisting in leave and roster planning and manages roster of staff for daily operations.
• Preparing documents for annual budgeting cycle and monitor budget utilization.
• Sharing and broadcasting updates to the team.
• Ensures that call / email audits are completed.
• Conducts performance appraisal of staff regularly by developing and reviewing staffs’ actions plans.
• Manage and resolve complex feedbacks which are escalated by Service Team Leaders and handles staff’s disciplinary issues.
• Implement quality improvement projects to promote service standard and quality improvement of the contact Centre with Institution Lead.
• Prepare monthly performance report for updates to management with Institution Lead.

Job Requirements:

• A recognised Degree in any discipline. Fresh graduates are welcomed to apply.
• Relevant experience in Healthcare or/and Contact Centre, and knowledge of contact Centre processes and systems will be an added advantage.
• Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
• Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
• Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
• Able to multi-task and work under a stressful environment.
• Proficient in MS Office applications.

We regret that only shortlisted candidates will be notified
Interested applicants kindly click on “apply now” or send your updated resume to [email protected]

Jayden Kua Jing Yu
Registration Number: R24124814
EA License Number: 02C4944
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

• Well Established Company
• Basic $3000 - $3500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Gul Circle (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8.15am to 5.30pm

Job Responsibilities:

• Attend to customer enquiries through various channels such as email, phone and in person
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor
• Social media management, review and assist to maximise brand experience and engagement
• Explore opportunities with different e-commence platforms and partners for collaboration
• Execution of content creation (videography, photography) and produce product videos
• Prepare and update price list
• Any other ad-hoc duties assigned

Job Requirements:

• Possess minimum Diploma/Degree in Marketing, Digital Marketing or related field with at least 1-2 years of relevant work experience
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Post journal entries and validate systems generated entries.
• Perform Balance Sheet accounts reconciliations and ensure issues and discrepancies are timely resolved with other teams in the bank
• Prepare daily and monthly financial schedules supporting the financial statements
• Prepare client assistance packages and assist in auditor’s queries for yearly financial audit
• Provide responsive support to internal and external parties in day to day operations and advisory on accounting matters
• Other ad hoc assignments and projects as assigned

Job Requirements:

• Min Diploma / Degree in Accounting/Finance or equivalent
• Min 4-5 years of relevant experience
• General Ledger system experience will be an added advantage

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Senior Marketing & Communication Executive | Up to $3.5k | Gul Circle

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $3,000 to $3,500

Responsibilities

• Attend to customer enquiries through various channels such as email, phone and in person.
• Design and/or edit marketing collaterals (brochure, leaflets etc)
• Oversee library of self-produced and principal supplied brochure, video resources and other Marketing and Sales support materials.
• Conceptualise, plan and execute marketing campaigns; both online and offline
• Handle all activities related to organisation of events (training, product seminars, roadshows, exhibitions – event budget, liaising with vendors, handling, registration, managing exhibition booths etc)
• Maintain website and work with vendor.
• Social media management, review and assist to maximise brand experience and engagement.
• Explore opportunities with different e-commence platforms and partners for collaboration.
• Execution of content creation (videography, photography) and produce product videos.
• Prepare and update price list.
• Any other ad-hoc duties assigned.

Requirements:

• Bachelor’s degree in marketing, Digital Marketing, or related field
• At least 2 years of relevant working experience
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite)
• Familiarity with marketing analytics tools (e.g., Google Analytics)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

ABOUT US

DARKHORSE is an integrated creative agency with offices in Sydney, Auckland and Singapore.
We have been part of the Project Worldwide Family for four years and serve up award-winning campaigns across strategy, creative, PR, digital, social and experiential. Together, our expertise and experience enables us to deliver integrated campaigns to clients who want work that moves their brand and business forward with purpose.

This position is for work that sits within the DARKHORSE Brand in Singapore..

DARKHORSE supports a culture of diversity and inclusion in all that we do. We’re an equal opportunity employer and are committed to the principle of equal opportunity for all. If you’re smart and good at what you do, let’s work together.

IN BRIEF

The Account Manager will:

• Be responsible for the management of a portfolio of client accounts, ensuring that their deliverables are met and that they are receiving exceptional service from the agency.
• Collaborate with clients to understand their goals, target audience, brand voice, and overall marketing objectives.
• Develop and present to clients, aligning with their business objectives and industry best practices then work with the delivery team to execute these plans.
• Work to build and maintain strong, positive relationships with clients and other stakeholders, including internal team members and external partners.
• Be responsible for the management of the campaign deliverables for client briefs and the management and leadership of the delivery team.
• Define and track key performance indicators (KPIs) for campaigns, analyzing data to measure the effectiveness and success of strategies. Have the ability to make informed decisions/changes.
• Foster respect from subordinates, peers, management and clients alike through thought leadership, creativity, industry knowledge and best practice.
• Be responsible for managing project budgets, ensuring that projects are delivered on budget and that invoices are sent out in a timely manner.

PROFESSIONAL EXPERIENCE

Capabilities & Experience

• Minimum five (5) years’ experience in an account management role with a strong understanding of conflict resolution and team management
• Extensive experience in client relations and management
• An outstanding creative eye with an unwavering ability to champion the creative process
• Analytical mindset with the ability to interpret data and provide actionable insights.
• A decisive mind and process / approach
• Excellent attention to detail
• Excellent client relations and knowledge

RESPONSIBILITIES

New Business / Growth

• Provide proactive creative proposals to existing clients to maximise on growth opportunities
• Support on New Business proposals & pitches if engaged as part of the pitch team

Relationship Management

Client

• Proven outstanding client relationship management, from junior staff through to executive level stakeholders through clear, consistent and concise written and verbal communication, presentations, chairing of client meetings, and the initiation of social activities and client entertaining
• Possess a sound knowledge of the client contract and account details
• Gatekeeper of information on the account: brand guidelines, products, market segment data and research
• Maintain a depth of knowledge on cultural and business affairs which supports the role of client adviser

Suppliers

• Initiation, development and ongoing relationship management of suppliers across all categories and disciplines to foster trust, goodwill and outstanding levels of quality and delivery whilst maintaining cost efficiencies and driving value

Internal

• Managing positive and collaborative inter-departmental relationships with other agency departments and Senior Leadership Team through planning, communication, direction, reporting and business intelligence

Mentorship and Guidance

• Management of junior team members through positive and exemplary leadership
• Guidance on best practice to junior team members through regular meetings by providing thought leadership, creative influencing and direction, logistical and technical advice and quality control on all of the team’s outputs.

Communication

• Mandate and maintain outstanding quality of all project documentation and administration from the team and ensure the timely dissemination to all relevant stakeholders
• Conduct regular WIP meetings with internal and external teams and clients to enable effective project planning
• Effective risk management though the identification, communication and escalation to mitigate negative outcomes
• Ensure agency-wide communications on project and team developments are maintained via weekly agency WIP meetings and other ad-hoc meetings as required

Creative Development & Championship

• Lead the development of all projects and proposals under your guidance with the delivery team, creative and strategy teams and any external third party suppliers as required and ensure creative output is of a high standard
• Demonstrate creative leadership through idea generation, cultural awareness, collaborative creative development meetings and creative direction throughout the proposal / reverse brief process

Process

• Ensure compliance and championship of internal DARKHORSE processes with internal and external stakeholders

Financial Accountability

• Thorough budget scoping to ensure all project requirements are accurately scoped with the appropriate level of detail and standard profit margins are established
• Provide consistent and accurate budget and hours reporting to the client on a regular basis to ensure cost changes are accurately tracked and Gross Profit Margin’s are maintained and increased throughout the project lifecycle
• Ensure all project budgets maintain a minimum Gross Profit Margin, as determined by the business
• Ensure thorough and accurate budget reconciliations are completed for all projects within 30 days post project/campaign/event
• Client invoicing and cash flow management on all projects to ensure projects are always in positive cash flow