Total 51 Director/C-Level assistant hr manager job vacancies in serangoon north ave 5 singapore

· Lead day-to-day operations

· Develop budgets and financial plans to achieve profitability goals

· Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

· Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

· Collaborate with marketing teams to promote company’s services and products

· Translates company's strategic plans into operational plans

· Defines KPI to monitor operational success

· Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

· Develops and manages budget planning to minimise operations expenditure

· Stays up to date to technological changes within the industry

· Develops leadership training programs to increase operational effectiveness

· Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

· Works closely with other departments

· Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

· Assists top management in setting goals

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
  

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Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

The Executive Assistant Manager, Rooms/Director of Rooms is responsible in managing all aspects of the Rooms Division including Housekeeping, Lobby Operations, Concierge, Raffles Butler and Floral Boutique at Raffles Singapore. He/she ensures the delivery of the Raffles Singapore guest excellence service experience throughout the entire guest journey meanwhile ensuring maximization of room revenue and productivity as well as developing managers and colleagues.

Primary Responsibilities

• Re-invents service every day to create the best guest journey – engaging, enticing, surprising, entertaining and fully individualised to each market and guest profile.
• Manages the Raffles Singapore guest experience by periodically reviewing and ensuring a seamless flow of processes together with the process owners; detects and evaluates possibilities for innovative enhancements.
• Supports all leaders within the division in upholding a flawless impression and perception of the Raffles Singapore services, products and colleagues through hands-on and smart operational leadership.
• Cooperates with the Finance team and ensures compliance of credit policies and procedures.
• Constantly identifies new revenue opportunities and improvement of existing revenue streams and upsell schemes.
• Ensures intelligent use of funds available by optimising spending yet ensuring availability of funds for needed improvements and new initiatives.
• Identifies and implements new opportunities for inter-hotel sales and in-house facilities.
• Seeks Constant improvement of quality in product and services.
• Ensures guests receive the experience as detailed in brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Leading Quality Assurance (LQA) and Forbes standards, and aims to achieve the scores and goals set by management.

Job Description: Assoc Director / Senior Manager, HR Data and Analytics APAC
Department: Human Resources
Location: APAC Region

Reporting lines: Direct - Head of Compensation & Benefits and HR Operations APAC, Dotted – Chief Talent Officer APAC

Job Summary:

The Assoc Director / Senior Manager, Data and Analytics (C&B and HR Operations) will have dual roles in managing both HR data analytics /reporting supporting Compensation and Benefits and Talent programs across APAC region. This role will ensure the effective use of HR platforms to support the Talent Management future direction, providing actionable insights to inform effective workforce planning and data & statistical analysis whilst maintaining high standards of data accuracy and reporting.

Key Responsibilities:

1. Regional Coordination and Point of Contact:
   • Serve as the regional point of contact for C&B, HR Operations and Talent Management for both APAC and Groupe on Publicis Global programs and platforms
2. C&B, Platform and System Management:
   • Stay updated with C&B programs and HR platforms best practices and new functions
   • Partner with markets on roll-out and updates of global C&B programs and HR platforms and systems within the APAC region
   • Work with APAC markets to ensure accurate and timely information availability across all HR platforms aiming for 100% accuracy
3. Data Analysis and Reporting:
   • Collaborate with subject matter experts across functions including HR, Finance, Talent Acquisition to gather and interpret requirements and develop metrics, reports and dashboards to support the needs of the business
   • Use advanced data analysis to influence changes to operations, processes, policies and programs
   • Design and deploy data pipelines and solutions to help business make better people decisions
   • Deploy leading analytics techniques to deepen employee engagement and development
   • Develop Predictive Analytics based on HR requirement
   • Identify data source and information required to perform predictive Analytics
   • Identify the relevant tools or system required to ensure consistent review of the analytics
   • Design analytical solutions, implement algorithms, and perform experiments to define the next generation HR capability
   • Stay abreast of emerging trends and best practices in HR analytics, data science and technology and identify opportunities for innovation
4. Operational Support:
   • Manage all HR reporting for the function i.e. C&B, Operations, Talent Management etc
   • Own and optimize existing reporting (Monthly, Quarterly, Annually) as part of the Talent management framework. This will include design sprints, support to business growth areas, and HR reports to inform the HR organization and the business
   • Manage regional HR market survey submissions  
   • Support on the development of HR related tools, playbook and framework
   • Manage platform users, and support the team with platform-related issues, in coordination with global support
5. Onboarding and Training:
   • Provide training to market HR teams on specific analysis and reporting functionalities.

Publicis Platforms

Qualtrics, ICIMS, Career Conversations, Lion Alert, Marcel, Career Setting

What we’re looking for:

• Proven experience working with unstructured data to produce meaningful insights and problem-solve business problems.
• Hands-on experience mining and deriving insights from large datasets; adept in using data analytics to draw insights from data and visualization tools for presentation of data to effectively convey meaningful insights
• A strategic mindset that understands the business and how HR can influence better decision making when the data is used to tell a story with the ability to effectively communicate technical concepts to non-technical stakeholders
• Experience working in a global data intensive environment, where HR systems, data management, and report generation are primary functions of your role.
• Effective communication and project management skills
• Ability to work collaboratively with regional, global teams and stakeholders
• Strong attention to detail and commitment to accuracy and quality in data analysis and reporting
• Experience with HR Sytems (e.g. SAP) and other HR technology platforms is a plus

Preferred Skills:

• Advance proficiency in MS Office, including Powerpoint and superior Excel skills, Tableau and statistical software e.g., Power PBI, SPSS, R, Python, Tableau
• Experience with predictive analytics and data visualization.
• Knowledge of APAC regional HR practices and compliance requirements.

Key Competencies:

• Analytical Thinking
• Data Management
• Project Management
• Communication
• Collaboration
• Attention to Detail
• Curiosity

We are seeking a highly skilled and experienced Assistant Chief Engineer to join our dynamic team in Singapore. In this crucial role, you will work closely with the Chief Engineer to oversee and manage all technical operations related to our facilities, ensuring optimal performance, efficiency, and guest satisfaction.

• Assist in managing the day-to-day operations of the engineering department, including maintenance, repairs, and upgrades of all building systems and equipment
• Develop and implement preventive maintenance programs to ensure the longevity and efficiency of all facilities and equipment
• Collaborate with other departments to address technical issues and improve overall operational efficiency
• Oversee and coordinate the work of engineering staff and external contractors
• Assist in preparing and managing departmental budgets, including forecasting and cost control measures
• Ensure compliance with all relevant safety regulations, building codes, and environmental standards
• Implement energy-saving initiatives and sustainable practices to reduce environmental impact and operational costs
• Participate in emergency response planning and execution, including fire safety and natural disaster preparedness
• Contribute to long-term strategic planning for facility improvements and upgrades
• Provide technical guidance and training to engineering staff to enhance their skills and knowledge
• Assist in the selection and procurement of equipment, tools, and supplies for the engineering department

Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Director of Catering Sales is responsible for the operations and results of the Catering Sales department. This includes strategizing and leading the Catering Sales Team to achieve the budgeted revenue goals. Leading the team to provide our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase. This can be achieved through effective account management and precise communication of event details to the Banquet Operations team. In addition, one of the key deliverables is to ensure optimum level of profitability achieved.

Job Responsibilities:

1. Meet or exceed individual and group catering sales target set by the management

2. Work closely with the Director of Sales & Marketing and Director of Sales in evaluating current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume, maximizing the potential of function space and higher rates.

3. Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts

4. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

5. Managing Sales Activities for the catering sales team (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

6. To assist in the development and implementation of the annual business plan, by providing market and client feedback

7. Collaborate and communicate with the relevant departments to meet guests' requirements and to ensure high level of customer satisfaction is achieved

8. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing

9. Drive Marriott Bonvoy membership to achieve the overall hotel goal

10. Participate in any trade events and projects being assigned on ad-hoc basis

Requirements:

-At least 5 years of international business Experience

-Good knowledge on the real estate and construction landscape in Asia

-Experience managing business in Asia markets, in particular Vietnam

-Able to speak Vietnamese is a key plus but not a must

-Able to lead the company in strategic business decisions

-Able to plan for the company's expansion in local and international markets

-Able to execute and oversee business strategies as agreed and decided by management

-Able to manage and lead the company in expansion into international markets

-Able to manage and oversee company operations on a day to day basis

About Us

SPH Media is evolving, and we welcome talented individuals to join us in our transformation journey. Our mission is to be the trusted source of news and lifestyle content in Singapore and Asia. As an employer, we are committed to rewarding our people fairly and developing them in their careers. Grow your career in a vibrant and collaborative environment built around a culture of respect and inclusivity. Join us! To work with passionate people who impact lives through the stories they tell.

About the Role

The Channel Partnership Manager/Director is responsible for developing, managing, and enhancing partnerships between the agency, its clients, channel partners, and other external partners. This role requires a strategic mindset, exceptional communication skills, and the ability to foster long-term relationships that drive business growth and mutual success. The candidate will also oversee the management of channel partnerships to ensure optimal distribution and sales performance.

Roles & Responsibilities

Strategic Partnership Development:

• Identify and establish new partnership opportunities with agency and channel partners.
• Develop and implement strategies to enhance existing partnerships.
• Collaborate with internal teams to align partnership and channel strategies with overall business goals.
• Serve as the primary point of contact for key partners, ensuring clear and effective communication.
• Build and maintain strong, long-term relationships with partners and channel distributors.
• Address and resolve any issues or conflicts that arise in agency and channel relationships.
• Develop and manage agency and channel partner programs to ensure effective distribution of products and services.
• Monitor performance, including sales targets and market penetration.
• Provide training and support to agency and channel partners to maximize their sales potential.
• Monitor the performance of partnerships and channels, including KPIs and ROI.
• Prepare and present regular reports on partnership and channel activities and outcomes.
• Analyze performance data to identify areas for improvement and growth.

Contract Negotiation and Management:

• Negotiate partnership and channel agreements, contracts, and terms.
• Ensure all agreements comply with company policies and legal requirements.
• Manage contract renewals and amendments.

Collaboration and Coordination:

• Work closely with marketing, sales, and product teams to ensure agency partnership and channel initiatives are well-coordinated.
• Facilitate cross-functional collaboration to maximize the value of partnerships.
• Conduct market research to identify trends and opportunities in agency partnership and channel development.
• Stay informed about industry developments and competitor activities.
• Use insights from market research to inform strategies.
• Organize partner and channel-related events, such as workshops and seminars.
• Agency and Channel Roadshow / Event Planning and Participation

Key Performance Indicators (KPIs):

• Number of new agency partnership programs and channel partners established.
• Growth in revenue from partnerships.
• Partner and channel satisfaction and retention rates.
• ROI on partnership and channel initiatives.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Minimum of 5 years of experience in partnership development, business development, or a related role.
• Proven track record of successfully managing and growing agency and channel partnerships.

Skills and Competencies:

• Excellent communication and interpersonal skills.
• Strong negotiation and contract management abilities.
• Strategic thinking and problem-solving skills.
• Ability to analyze data and generate actionable insights.
• Proficiency in using CRM software and other relevant tools.
• Strong organizational and project management skills.
• Ability to work independently and as part of a team.

Personal Attributes:

• Results-oriented with a strong focus on achieving targets and objectives.
• High level of professionalism and integrity.
• Adaptability and flexibility in a fast-paced environment.
• Strong leadership and team-building skills.

Responsibilities:

• Oversee full spectrum of HR such as manpower planning, recruitment, salary administration, compensation & benefits, performance management, learning & development, employee relations/engagement
• Develop and implement HR strategies and initiatives; HR policies and procedures aligned with the overall organisation strategy
• Assess training needs and oversee learning and development of employees
• Anticipate and provide consultative advice in addressing employee and organisational needs, which include manpower planning, recruitment, performance management, compensation, benefits, career development and exit management
• Drive strategies and deliver initiatives to enhance employee engagement in CCF, playing a key role in the design, review and implementation of OD initiatives which may include organisational climate survey, work-life initiatives, dialogue sessions, focus group discussions and corporate events
• Manage stakeholders’ relations such as the Board and HR Committee

Requirements:

• Degree in Human Resource or equivalent
• At least 5-8 years of relevant managerial experience
• Experience working in non-profitable organization would be an advantage
• Excellent communication and interpersonal skills
• Committed, self-motivated, meticulous and able to multi-task

We are seeking a detail-oriented and experienced Assistant Director of Finance to support the Director of Finance in managing the financial operations of the organization. The Assistant Director will play a key role in overseeing accounting processes, financial reporting, budgeting, and ensuring compliance with financial policies. This position requires strong leadership skills, analytical capabilities, and the ability to work collaboratively across departments.

How your day looks like?

Financial Management & Reporting:

• Assist in preparing accurate and timely financial statements and reports, including balance sheets, income statements, and cash flow statements.
• Oversee month-end and year-end close processes.
• Collaborate in the preparation of annual budgets and financial forecasts.

Budgeting & Forecasting:

• Provide analysis to support the development of budgets and forecasts.
• Monitor actual performance against budget and recommend corrective actions as necessary.

Internal Controls & Compliance:

• Ensure compliance with local, state, and federal financial regulations.
• Develop and implement internal controls and financial policies to safeguard assets.
• Coordinate with external auditors and ensure the completion of annual audits.

Team Leadership & Development:

• Supervise, mentor, and provide guidance to finance staff.
• Assist in the training and development of the finance team to enhance skills and performance.

Cash Flow & Financial Strategy:

• Assist in the management of cash flow, including analysis of cash position and investment strategies.
• Provide strategic insights to optimize financial resources and identify growth opportunities.

Systems & Process Improvement:

• Identify opportunities to improve financial processes and systems to enhance efficiency and accuracy.
• Participate in financial software implementations and upgrades.
• Strong knowledge of financial principles, budgeting, financial analysis, and reporting.
• Proficiency in financial software and advanced Excel skills.
• Excellent organizational, problem-solving, and analytical skills.
• Ability to work under pressure and meet tight deadlines.
• Strong interpersonal and communication skills with the ability to collaborate across departments.
• Any other ad-hoc tasks assigned by the Director of Finance.

     How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

REVENUE MANAGEMENT STRAGEGY SUPPORT 

• Support the Hotel Management and Executive Director of Revenue Management to develop and maintain the hotel strategy (in terms of business mix and pricing by season and type of day) for the future periods through cooperation with sales & marketing team and optimal use of revenue management systems and channels. 

REVENUE MANAGEMENT PERFORMANCE 

• Analyze in detail the hotels results and performance (average rates, occupancy rates, RevPAR..). Survey the market and competitors in terms of performance (RevPAR Index, market penetration…), pricing and availability as a basis for future tactical decisions with the Hotel GM.  Run scenarios to determine optimized actions for contracts and business mix changes 

• Perform both high level and by day forecast for both hotels and manage the forecast adjustments, uploading and reporting through Accor systems.  

PRICING, PLANNING & DISTRIBUTION OPTIMISATION 

• Take daily decisions to optimize the hotel turnover. Decisions in terms of pricing, inventory management (RMLs open/close), group quotation, distribution channels... Ensure that these recommendations are implemented in reservation and reception, and that systems (PMS, CRS/TARS, RMS) are updated accordingly.  

PMS/CRS MANAGEMENT & OPIMISATION 

• Maintain and optimize reservation systems including Opera Cloud and TARS with accurate tracking and delivery of rates to all distribution channels. 

REVPRO CULTURE 

• Ensure that a “RevPRO culture” is spreaded in the hotel, through the animation of weekly Revpro meetings and regular coaching and training sessions for the hotel teams  

TEAM DEVELOPMENT & GROWTH 

• Provide coaching and development for the Revenue Management team to support career progression and growth. 

OTHER RESPONSIBILITIES  

• Pricing and distribution loading across all systems and tools 

• Cover responsibilities for the Executive Director of Revenue Management when out of the office 

• All other duties as required 

Summary

Support the Director of Sales & Marketing (DOSM) with leading, directing and motivating the Sales Team. Ensure annual sales budget is achieved and surpassed. Responsible for extending the management standards and quality guidelines in the department set by the DOSM and to assume complete management responsibility for all activites of the department in the absence of the DOSM, in line with the hotels mission, vision and objectives.

Job Responsibilities

• Assist the DOSM in the management of the Sales Team especially in the absence of the DOSM.
• Attend internal meetings and conference calls, client appointments and client events in the absence primarily of the DOSM.
• Responsible for key account management based on assigned portfolio, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets.
• Provide supervision, leadership and direction to ensure efficient and effective operation of sales department.
• Ensure hotel achieves maximum potential in yield management & sales revenue, profits and market share in the target markets.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for SMART contracting of all RFP accounts to ensure optimum yielding during annual rate negotiations.
• Constantly seek to improve and develop any new business opportunities communicating and implementing such plans and objectives.
• Attend trade shows, exhibitions, conferences and updates on the marketing trends and promote the Hotel internationally.
• Participate in strategic planning and execution of sales activities according to hotel’s objectives and directives.
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve plan goals.
• Identify sources of group business to the hotel and establish solicitation programs to maximize sales.
• Establish account qualification criteria and use market research to identify priority markets and accounts, assign sales to ensure coverage of all major accounts.
• Conduct periodic reviews, i.e. quarterly and half-yearly to review sales/product mix, expenditure & profit performances and recommend to management for implementation of corrective actions and revenue enhancements.
• Conduct site inspection for hotel.
• Entertainment of clients in our F&B outlets when and where possible.
• Increase in overall hotel business conversion percentage.
• Establish strong relationships with clients to ensure repeat business.
• Prepare sales-related documents throughout the sales process.
• Create and manage company profiles in the PMS Opera System, ANAIS System.
• Daily update of sales report in ANAIS System, DSR and show around report.
• File and retrieve documents and reference materials in the shared drive.
• Conduct research and collect data to prepare reports and documents.
• Utilise efficient sales strategy for the maximization of hotel revenue.
• Respond to feedback from clients and provide after-sales support when required.
• Maintain adequate communication with other departments in the hotel so that the needs of clients can be anticipated and met in an organised manner.
• Manage customer budgets to maximize revenue and meeting customer needs.
• Make best efforts to upsell, drive additional revenue and incremental business for each event.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Require working beyond office hours, weekends/public holidays as and when is required by the Management.
• Be aware of the hotel fire & life safety/emergency procedures.
• Perform other reasonable duties assigned by the assigned by the Management.

Job Description & Requirements

-assist Director to coordinate and plan for business trips

-represent Director at certain business appointments

-coordinate and taking minutes during meetings

-assist in planning, coordinating and monitoring the execution of plans

-prepare claims, business purchases and expenses items

-assist in providing vocational and product training internally & Externally

-recruit and conduct basic interview for company HR requirements

-occasional personal errands

-Class 3 License

-Ability to travel occasionally

-Independent, Fast Learner, Responsible

-Able to handle sense of authority and have sense of leadership

Salary negotiable based on experience and ability of candidate.

• Assist Project Manager in developing the Project Execution Plan.
• Review tender documents.
• Assist Safety Manager in reviewing & approving all sub-contractor safety documents including method statements, risk assessments & safe work procedures.
• Coordinate works involving various disciplines to ensure smooth execution.
• Assist Project Manager in reviewing contractor documentation e.g. shop drawings, RFIs, material submittals etc.
• Conduct contractor weekly progress and site wide daily coordination meetings.
• Ensure works are being executed as per approved method statements and safe work procedures.
• Assist Project Safety Dept. in the regular site safety walks, daily toolbox talks etc.
• Ensure installation works meet IFE’s quality standards & materials delivered to site meets the project specs.
• Monitor the site progress for all construction works, to provide the PM with daily & weekly reports.
• Ensure works are being executed as per approved construction drawings and specifications.
• Verify contractor progress claims by ensuring claimed volume of work & installed works are aligned.
• Liaise with the local Authorities to ensure the construction works are code compliant.
• Coordinate the final walk-down inspection/handover of all works at site. Execution Subcontracting

• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees 
• Led a team of engineering and maintenance specialists responsible for all engineering operations such as troubleshooting operation, repair, built-up, and maintenance of mechanical, electrical service, and general building
• To ensure the compliance of all local fire safety, building control & environmental codes and regulations
• Coordinate and linking with various service companies, contractors, consultant, architect, and government, etc.
• Meeting with top management and clients to identify project requirements, delivery timelines, and costs
• Planning, executing, and supervising projects to meet management’s strategic objectives and to ensure project delivery within budget and on time
• Developing detailed project plans to guide clients, staff members, and project teams and revising based on changing needs and requirements
• Monitoring project performance to ensure timely delivery
• Compiling and submitting project status reports to clients, management, and other stakeholders
• Monthly report according to company policy, all utility consumption, staff monthly roster, medical of vacation leave correspondence, purchase request, store control and inventory, set-up yearly expense budget, analyzing and controlling the expense, analyzing of complaints, log book and various checklists, handling of repair and job orders
• Hold regular meetings or briefings with staff, daily morning briefings with General Manager, Operations Manager, and other department

• Assist the Chief Engineer in the daily operation, facilitate effective repair and maintenance of the Hotel Asset
• Responsible for the day-to-day management of the Engineering and Maintenance operations in an efficient condition to ensure the safety and comfort of guests and employees
• Support Guest experience through programmed maintenance of the Hotel in all areas from Public Areas to Guest rooms
• Drive the Engineering team to be efficient and effective when it comes to maintaining the Hotel Asset
• Be a key leader of the Hotel’s Fire & Safety culture, conducting training and ensuring the equipment is in top working condition following all local government regulations
• Department Training Champion, ensuring effective, regular training is conducted to Support the HOD's responsibility in this area
• Ensure safe work practices are followed at all times by the Hotel team & contractors. BizSAFE 3
• Always look for energy, water, and other efficiencies that the Hotel can apply to reduce our impact on the environment and operating costs
• Led a team of engineering and Maintenance Specialists responsible for all engineering operations such as troubleshooting operations, repairs, maintenance of mechanical, and electrical service, and general building
• To ensure the compliance of all local Fire & Safety, building control & environmental codes and regulations
• Coordinate and link with various service companies, contractors, consultants, architects, government, etc.

The OPPORTUNITY

The Client Success team is seeking a highly motivated and experienced Assistant Account Director, Client Success to join our team. The ideal candidate will be responsible for building and maintaining strong relationships

with our clients, ensuring their satisfaction, and driving growth opportunities within existing accounts. An overall, a dynamic contributor towards a successful Client Success management will lead to the achievement of the

financial goals and growth for the Corporate Business Units.

The WORK

Client Relationship Management

• Develop and nurture relationships with key clients, serving as the main point of contact.
• Understand client needs and objectives to deliver tailored solutions and exceed expectations.
• Conduct regular check-ins and status meetings to ensure client satisfaction and address any concerns.

Account Growth

• Identify upsell and cross-sell opportunities within existing accounts to drive revenue growth.
• Collaborate with the sales team to expand service offerings and explore new business opportunities.

Strategic Planning

• Develop and implement strategic account plans to achieve client objectives and company goals.
• Work closely with clients to understand their business challenges and provide strategic recommendations.

Communication and Collaboration

• Effectively communicate client goals and expectations internally to ensure successful project delivery.
• Collaborate with cross-functional teams, including sales, marketing, and product development, to achieve client success.

Client Advocacy

• Serve as a client advocate within the organization, ensuring that their needs are understood and addressed.
• Gather client feedback and insights to contribute to product/service enhancements.

THE HIVE

• The role reports to Director, Corporate Client Success
• Working asynchronously with the corporate ecosystem, Creative, Strategy & Innovation, Experiential Team.

THE MUST HAVE

• Excellent communication skills, good team player and excellent interpersonal skills to deal with clients.
• Great client mindset, proactive disposition with strong negotiation and problem-solving skills
• Leadership skills, ability to lead and inspire a team of client success professionals.
• Capability to seat clear vision and goals for the client success department.
• Client Centric approach with strong focus on understanding & meeting the needs of clients.
• Maintaining a commitment to building long term positive relationships with clients.
• Stellar communication & written skills with ability to effectively convey complex information to clients and internal teams.
• Proactive problem-solving skills to address client challenges and the capacity to think creatively to find innovative solutions.
• Goal oriented with a focus on achieving client satisfaction and revenue growth & ability to track and measure key performance indicators.
• Collaboration and teamwork skills to work with cross-functional teams.
• A team player who can foster a positive and cooperative work environment. Flexibility to adapt to changing client needs and industry trends. Willingness to embrace new technologies and methodologies.
• Empathetic approach towards understanding client concerns and needs. Ability to put oneself in the client's shoes to provide personalized solutions. Strong negotiation skills to handle contracts, upsells, and renewals and ability to find mutually beneficial solutions during discussions.

THE GOOD TO HAVE

• Good knowledge of technology systems and processes including web development, digital solutions, virtual presentations, and hybrid experiences.
• Proficient in workplace apps, office 365 or relevant digital tools to deliver winning proposals.
• Data-driven mindset with the ability to analyse client success metrics & utilization of data to make informed decisions and recommendations.
• Willingness to mentor and develop junior team members and commitment to the professional growth of the client success team.

THE PERKS

MCI Group Asia Pacific Singapore offers benefit as below:

• Annual Leave & Birthday Leave
• Employer paid business Travel Insurance, Medical Unlimited Whitecoat, Dental or Vision reimbursements
• Employer paid Group Hospital & Surgical, Outpatient Clinical, Outpatient Specialist & Personal Accident

• Comprehensive internal Learning & Development portal and opportunities for external courses

Potential candidates must be authorized to work in Singapore for any employer without sponsorship. www.wearemci.com

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!

Overview:

Our healthcare client is seeking for a Senior Manager/Assistant Director to lead transformation efforts, coordinating stakeholders, ensuring timely project delivery, and contributing to national healthcare initiatives.

Job Requirement:
Project Management:

• Collaborate with National University Health System (NUHS) Project Management Office (PMO) to enhance Change Request processes.
• Provide advisory and support for departmental initiatives.
• Ensure adequate funding and resources are allocated in work plans.
  

Information Technology (IT) Project Management:

• Coordinate with workstream and project leads to report on project status.
• Manage interdependencies and clear roadblocks among support workstreams (e.g., Biomedical Engineering) and project leads.
• Develop and maintain project dashboard for tracking objectives and timelines.
  

IT Budgeting:

• Collaborate with Department Information Technology (IT) Single Points of Contact (SPOCs) to plan departmental IT budgets.
• Monitor and track IT budget utilization.
• Support ad-hoc IT budget requests and assist with Change Requests.
  

Cluster Managed Systems (CMS):

• Ensure CMS security compliance with prevailing IT security policies and standards.
• Manage and mitigate system/devices risks.
• Drive for compliance with various stakeholders to achieve compliance through audit.
  

User Access Management & Governance:

• Lead data compliance efforts and ensure National University Hospital (NUH) data compliance.
• Establish, review, and audit user access policies and procedures.
• Conduct IT audits as required (Routine/Ad Hoc).
  

Provide Support to Chief Medical Information Officer (CMIO):

• Assist with ad-hoc requests/initiatives from CMIO.
  

Job Requirements:

• Bachelor's degree in any discipline.
• Minimum 15 years of work experience.
• Previous experience in healthcare, business analysis, project coordination, communications, or change management is advantageous.
• Ability to drive strategy from design to deployment.
• Strong project management skills with experience leading cross-functional teams.
• Ability to engage effectively with various level of stakeholder

HOW TO APPLY:

If you meet these requirements and are ready to make a significant impact, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Overview:

Our healthcare client is looking for Assistant Director, Contact Centre to be responsible for the overall performance of the Contact Centre. You will drive change, and work with the Head on operational strategies, capacity planning, cost/benefit analysis and performance reviews.

Job Description:

• Oversee Contact Centre operations for 24/7 system readiness
• Ensure staff deliver timely and professional responses across all channels
• Optimize resource allocation to manage inquiries effectively
• Monitor processes with performance indicators and conduct trend analysis
• Facilitate information dissemination, issue escalation, and resolution
• Collaborate with stakeholders to improve service levels
• Provide leadership, motivation, guidance, and training to staff
• Develop individual development plans for staff training and skill enhancement
• Foster open communication between staff and management
• Support recruitment and retention efforts
• Lead quality improvement projects
• Drive changes to workflows and processes to enhance service standards

Requirements:

• A recognised Degree in any discipline
• At least 8 years’ experience in Healthcare / Contact Centre
• Possess strong interpersonal and communication skills with track record of strong working relationship at various levels
• Able to multi-task and work in a stressful environment
• Proficient in MS Office applications

HOW TO APPLY:

If you are interested in the role, please send in your resume in Microsoft Word format by clicking “Apply Now”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

We are looking for an Application Performance monitoring (APM) lead to help in the services (people, process and tools) and to address the many variables that can impact an application’s performance and assist support teams to determine root cause of application performance from coding errors to database slowdowns to hosting or network performance issues that can degrade application performance.

· Manage multiple work streams and drive onboarding, operate and optimize the selected application systems solution to monitor, respond and recover application service.

· Collaborate with team members to ensure successful onboarding, adoption and maintenance of the tools

· Work with Level 2/3 application support teams to use monitoring tools to uncover the backend dependencies for mission critical applications and make sure that they are instrumented appropriately

· Develop/build dashboards to show the overall health of a complex application and other accompanying dashboards to show the health of dependent systems

· Work with incident, problem and change managers to implement requirements for APM.

· Work with project team, finance and institution on cost recovery model for KTLO activities

· Manage and present KPI reports to senior management

· Ad-hoc tasks in areas such as audits, risk management, impact assessment and disaster recovery activities

Requirements / Qualifications:

• Bachelor’s degree in computer science or other highly technical, scientific discipline

• 10-15 yrs of Technical / Application experience

• Proven client engagement experience / vendor management experience

• Proven track record of leading multiple technology teams comprising of application and technology related domains to meet Service Operations SLA, KPIs

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

We’re expanding and are actively looking for an experienced and highly motivated talent to join our Revenue team. You’ll be working alongside Partnership, Marketing and Customer Success team to generate sales leads in a fast-paced and collaborative environment.

Responsibilities

• Build business development pipeline by proactively identifying opportunities and engaging with key prospects
• Plan and execute a territory plan with clear account prioritisation
• Build relationships with multiple stakeholders and influencers across the customers’ organisations

• Uncover customers’ pressures, challenges and priorities to effectively position our offering to meet their business objectives
• Participate in pricing and tender/proposal reviews with senior management to ensure alignment to the customer requirements
• Possess a thorough knowledge of the market, and the solutions and services Xtremax provides

• Minimum 5 years of relevant sales experience
• Impressive track record in B2B or B2G sales, with key established connections in the relevant sector
• History of successfully developing and maintaining senior client relationships
• Demonstrate good empathy and listening skills

• A highly self-motivated and independent initiator with excellent interpersonal skills
• A team player who is willing to work for the success of the team and its goals
• Excellent communication, negotiation and presentation skills
• Candidate must possess at least a Bachelor’s Degree in a relevant field
  

By submitting your resume/CV, you consent and agree to allow the information provided to be used and processed by or on behalf of Xtremax Pte Ltd for purposes related to your registration of interest in current or future employment with us and for the processing of your application for employment.

You also represent to us that you have obtained the consent of your referees when you disclose to us their personal data for the purpose of conducting reference checks.

The personal data held by us relating to your application will be kept strictly confidential and in accordance with the PDPA. You may also refer to our Privacy Policy for more details here: https://www.xtremax.com/privacy-policy

We regret to inform you that should you not consent to providing the necessary data required for us to process your application, your application will be considered void.

Job Scope

Under the general guidance of the Director of Finance, you oversee and direct all aspects of the finance function, including the accounting operation, financial reporting, managing relationships with lenders and compliance with tax and other governmental authorities.

Reports directly to the Director of Finance on all day-to-day operational matters affecting the hotel, and directly to the Director of Finance on all finance matters.

Essential Responsibilities

• Supervises the accounting department of the Hotel
• Directs the accounting departments of the hotels to ensure strong accounting procedures and controls are in place, and financial reporting is timely, reliable and accurate.
• Responsible for all staffing matters for the finance function including recruitment, training and counseling of employees.
• Oversees hotel accounting systems and ensures full use is made of system capabilities.
• Responsible to produce the most effective and efficient accounting organization and processes to support the hotel’s operations.
• Provides financial support to the Director of Finance/GM and the hotel Executive Committee, including periodic reporting, financial analysis, forecasts etc. 
• Provides financial input on all significant business decisions.
• Monitors departmental costs across hotel and provides leadership in controlling and reducing costs.
• Monitors financial performance and provides the management team and with early warnings of variances from budget or forecast.  Responds proactively to business developments, and assists the management team to take appropriate action to address changing circumstances.
• Liaises with finance department in and ensure all reporting requirements and requests for information are satisfied in a timely manner.
• Oversees the consolidation of the financial information for reporting to the banks and joint venture partners.
• Oversees the accumulation of the financial information for reporting to tax accountants and tax authorities. 
• Oversees F&B accounting and reporting and monitors relations/responds.
• Responsible for liaising with banks, and monitoring compliance with all loan agreements and covenants.
• Oversees the generation of operating and cash flow forecasts for Corporate office and for the banks, as per directed by the Director of Finance.
• Responsible for managing and supporting the annual budget process.
• Oversees capital project budgets and reporting.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Reporting to Director, Mental Health & Counselling Services (MHCS), the role will :

a. Strategy:

• Support the Senior Management Team in formulating short, medium and long-term strategies, action plans and targets in line with the mandate of MHCS.
• Operationalise our strategy mission and strategy through the provision of MHCS and ensuring these services operate on sound sector and professional principles.
• Analyse financial viability and cost structure of respective service teams. Put in place appropriate measures to monitor costs in relation to operations and provision of services.
• Monitor changes in policies and the evolving environment so as to take appropriate measures to strengthen our relevance and presence in the sector.
• Acquire understanding on the spectrum of clients Care Corner serves (i.e. Children & Youth, Families and Seniors), in order to build mental health and counselling capabilities and competencies related to these specific client groups.

b. Business Development:

• Review potential business models for all service teams including hotline/helpline and secure business partnerships and funding its growth.
• Strengthen the partnerships and business models in the MOH related sectors, in addition to existing funding models.
• Review the service model and map and lead in service a re-design, ensuring relevancy and currency of the services primed for the next five years.

c. Direct Management:

• Plan organisational activities and directs them to achieve targets and standards for operational performance, quality and governance adherence.
• Plan, oversee and manage the implementation of the mental health and counselling services alongside fellow leaders.
• Ensure the accurate and timely submission of reports required by our stakeholders, including government agencies and funders.
• Prepare and monitor the financial budget for the operations of the respective programmes and services.
• Prepare for management meetings such as the Service Review meetings and the Programme and Services Sub-Committee meetings.

d. People Management:

• Responsible for the recruitment, selection, performance reviews, appraisal and development of the staff team.
• Provide coaching and mentoring for Managers/Programme Leads and selected senior staff in the area of personal effectiveness, leadership and business cum operational management.
• Provide various feedback communication systems between management and staff so as to inculcate coherence and team spirit.

e. External and Public Relations:

• Engage and enhance relations with funders and stakeholders (e.g. NCSS, MSF, MOH and its related institutions eg AIC, IMH, restructured hospitals, foundations etc).
• Network and collaborate with Social Service Agencies (SSAs), General Practitioners (GPs) and community partners, etc in the region to enhance service provision for agency clients, secure resources to ensure effective delivery of programmes/services and contribute towards service development and sector presence.
• Serve as a representative of Care Corner to our stakeholders and partners, and where appropriate, participate in internal or external working groups, task forces, panels and committees.

Requirements:

• Masters in Social Work/Counselling/Business Administration & related discipline.
• 6-8 years' experience preferably in social service sector
• At least 3 years' experience in a Managerial capacity in a social service unit/centre with staff strength of at least 30.
• Demonstrated service leadership and effective strategic thinking and decision-making capabilities in current or previous roles.
• Able to influence and develop rapport with ease across a broad range of stakeholders (public, private and third sector) and communicate with clarity, conviction and confidence.
• Able to engage stakeholders with corporate and community partners, fostering trust and alignment.
• Create a learning environment that ensures people development and career growth.
• Preferably with experience in driving technology projects (enhancing service delivery and productivity) and successfully led application for new funding of at least $0.5milllion.

Masters in Social Work/Counselling/Business Administration & related discipline.

Thank you for your application. We regret that only shortlisted candidates will be notified.