Total 71,302 Full-time community manager job vacancies in Singapore

• Ensure high level of customer service and retail operations efficiently.
• Lead, motivate and manage team with clear sales target and ensure team’s achievement of targets
• Identifying opportunities and formulate strategies to ensure KPIs are achieved
• Liaising closely with internal departments to ensure success in promotional and operational competency
• Build, motivate and evaluate an effective sales team to achieve sales targets and team performance
• Partner with training manager to drive the highest service standards and customer experience by refining sales techniques and customer service trainings
• Reinforce brand image through store visual merchandising, staff grooming, service and operations skills
• Perform market analyst to ensure company stays competitive in brand positioning
• Ensure sales team adhere to company service standards and SOPs
• Optimize duty rosters to ensure sufficient manpower at stores, maximizing sales and wage efficiencies

We are currently looking to hire Sr. Technical Manager. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Job Duties

A primary objective will be to work with internal stakeholders to support across business requirements, technology solutioning and review and quality assurance of delivery programs. We are seeking an enthusiastic, hands-on problem solver who is keen to get involved at the early part of an exciting journey for a bank. The role will be involved in some interesting work including innovative prototyping, small projects, and larger programs of work.

Responsibilities

· The role will need a combination of skill sets cutting technical knowledge, techno functional and business analysis, and project management skills.

· Designing functional technology solutions

· Overseeing development and implementation of programs

· Troubleshooting with difficult technical issues and act as a problem solver for delivery tracks.

· Create and assist in presenting IT solutions related point of views to APAC CIO organization.

· Providing technical leadership and support to software development teams

· Understand company needs to define system specifications.

· Monitor systems to ensure they meet both user needs and business goals.

· Coordinate internal resources and third parties/vendors for the flawless execution of projects.

· Proficiency with some of the Transaction and Corporate Banking platforms – in areas of Cash Management, Core Banking, Cyber Security, Trade, Digital Channels, Payments, Risk and Compliance, API Microservices, Cloud etc.

· Experienced with deep skills on Transaction Banking - Core Banking projects, Oracle, FIS etc.

Requirements

· Bachelor’s degree in engineering, IT; Masters preferred etc.

· 10+ yearsof relevant experience in banking technology.

· Required project experience in one of the below 3 areas – Core Banking / Host to Host / Regional Integration Hub

· Experience working with global & regional banks, with deep understanding of banking technology architecture and solutions.

· Solid technical background, with understanding or hands-on experience in software development and web technologies. Able to demonstrate hands on technology coding experience prior to project management in career.

· Understanding of agile / scrum (preferred with scrum master certifications)

· Excellent client-facing and internal communication skills

· Good written and verbal communication skills

Strong working knowledge of Microsoft Office; will be required to create presentation decks

Responsibilities:

- To attend and handle all customers’ feedback/requests/complaints effectively & escalate report to superior accordingly

- To maintain proper and traceable documentation with proper filing index

- To prepare and follow up on DO, PO, Quotations and project progressive claims and its certification.

- Procurement with sourcing good suppliers both locally and globally, negotiations and inventory management.

- Manpower allocation and scheduling of maintence servicing periodically

- Liase with clients/maincontractor for necessary training/induction arrangement.

- Follow up and process service reports

- Adminstration in accordance with company's policies, compliances, SOPs and best practices

- Accounting knowledge such as AP/AR and full set would be an advantage.

- To generate reports for Finance Department

- To cooperate with other departments effectively

- To take up other ad-hoc/additional duties as required to meet department needs

Requirements:

· Bachelor Degree in Business Administration, Accounting, Finance or other revelant studies

· Willing to work in a SME environment

· Able to work independently with little supervision, meticulous, multi-tasking, hardworking, possess full initiative & commitment in daily role and flexibility in problem solving

· Good negotiation skills

· Proficient in computer software such as MS Office, Accounting software (Xero) and CRM software

· Able to start within short notice or immediate will be an advantage

· Bilingual in English & Mandarin, good written English & Chinese preferred.

Qualifications & Experience

Possesses a degree in accounting, business, economics, finance, or related fields.

Minimum 5 years of experience in a financial management role; experience in the automobile industry will be an added advantage.

Able to communicate effectively in both written and verbal form, and possess good public speaking skills.

Has a deep understanding of data privacy standards, business principles, and practices.

Has superior attention to detail, problem-solving, and multi-tasking skills.

Excellent organisational and planning skills with the capacity to be hands-on and work with operations to achieve business excellence.

Upholds strong integrity and honesty in daily operations.

Proficient in MS Office tools; specifically MS Word, Excel, PowerPoint, Teams, and accounting system Xero.

Tasks & Responsibilities

Manage the full spectrum of day-to-day finance and accounts operations including AR, AP, P&L, balance sheet, and GST submissions.

Ensure compliance with local tax and accounting regulations, including timely and accurate filings.

Basic HR duties including payroll, CPF, and income tax submissions.

Handle IRAS queries, Group Annual Return, and Group Consolidation Report.

Ensure timely preparation of financial statement reports and analysis for both internal and external stakeholders.

Support the Senior Management team on ad-hoc business expansion activities and fundraising exercises.

Work with auditors on annual audit reports and queries.

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high level of customer satisfaction, managing staff, and maintaining the overall quality of service. This role requires strong leadership skills, a customer-oriented mindset, and the ability to manage financial aspects of the restaurant effectively.

Job Description:

Operations Management:

- Oversee the day-to-day operations of the restaurant, including opening and closing procedures.

- Ensure compliance with health, safety, and sanitation standards.

- Monitor inventory levels and order supplies as needed.

- Coordinate with kitchen staff to ensure timely and accurate food preparation.

Staff Management:

- Recruit, hire, train, and supervise restaurant staff.

- Schedule shifts and manage labor costs.

- Conduct regular performance reviews and provide ongoing training and development.

- Foster a positive and inclusive work environment.

Customer Service:

- Ensure high levels of customer satisfaction by providing excellent service.

- Handle customer complaints and resolve issues promptly and effectively.

- Monitor online reviews and feedback, and implement improvements as needed.

Key Requirements:

- Extensive (10+ years) in international restaurant concepts

- Proven pre-opening experience and knowledge to work seamlessly with the Directors to successfully plan and manage the pre-opening of a new restaurant

- Previous working experience with WILD HONEY - this is critical as our business is highly complex and takes years to master

- Outstanding and proven guest relations abilities

- Able to manage difficult situations in the moment and when they arise

- Outstanding and proven communication skills with excellent English in both verbal and written form

- Operations knowledge and ability to manage the day-to-day functioning of the restaurants

- A high level peerless individual to partner to the Directors to help oversee and manage the operations (see below)

- Detailed working knowledge of REVEL POS System, RESERVATIONS, YIELD MANAGEMENT including menu programming and back-end reports

- Proven ability to manage and meet company goals and financial targets

- Willingness to work weekends, evenings and PH

- Able to build long term relationships with staff and guests and build up a loyal client base

Note:

Due to manpower constraints, only shortlisted candidates will be contacted.

The Role

The Project Manager will oversee and manage the successful execution of large-scale projects from

inception through completion. This role requires strong leadership, strategic planning, and exceptional problem-solving skills. The Project Manager will work closely with various stakeholders to ensure projects are delivered on time, within scope, and within budget.

Key Responsibilities:

● Lead and direct multiple high-priority projects simultaneously.

● Develop comprehensive project plans, including scope, timelines, and resource allocation.

● Monitor and manage project budgets, ensuring cost-effectiveness and financial control.

● Identify and mitigate project risks, addressing issues proactively.

● Build, lead, and mentor project teams, ensuring clear roles and responsibilities.

● Foster a collaborative and productive team environment.

● Conduct regular performance reviews and provide constructive feedback.

● Serve as the primary point of contact for project stakeholders, including clients, senior

management, and external partners.

● Communicate project status, progress, and issues effectively to all relevant parties.

● Facilitate regular meetings and reports to ensure alignment and transparency.

● Develop and implement project strategies that align with organisational goals.

● Ensure projects adhere to company standards and best practices.

● Analyse project performance data and implement improvements as needed.

● Ensure that project deliverables meet quality standards and client expectations.

● Conduct post-project evaluations to assess outcomes and capture lessons learned.

Job Description:

• Oversee restaurant operations and ensure a smooth flow.
• Create work schedules that align with the restaurant’s needs.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Regularly review product quality.
• Ensure proper compliance with restaurant sanitation and safety regulations.
• Organize and supervise shifts.
• Train new employees to help them meet the restaurant’s expectations.
• Communicate with customers to receive feedback and manage complaints.
• Maintain a positive restaurant culture.
• Manage restaurant’s good image and suggest ways to improve it.

Requirements:

• Proven work experience in a restaurant setting
• Demonstrated customer service skills
• Ability to professionally address customer complaints
• Understanding of financial management
• Strong knowledge of restaurant management software
• Ability to memorize and explain the restaurant’s menu

Job Responsibilities:

• Manages day-to-day operational aspects of a project, which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
• Ensure all works are carried out within schedule and maintain the required quality.
• Take actions to deal with the results of delay, bad weather or emergencies at construction site.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Assist Construction/Project Manager in overseeing the daily construction and site coordination of different activities.
• Liaise with clients, consultants, subcontractors and authorities in resolving site issues.
• Effectively applies safe and economical methodology enforces project standards
• Able to plan / coordinate site works and resolve drawing details and discrepancies.
• Able to work independently and as a key member of the Site Management.
• Ensure work safe environment at the work site and manage workers.

Job Requirements:

• Good knowledge of reading specifications and building drawings.
• At least 8 Year(s) of working experience in the related field is required.Or graduated from a course in the related industry.
• Experience with track records in LTA projects would be an advantage.
• Good team player, keen desire to learn, contribute, advance, and progress with the company

We regret to inform you that only shortlisted candidates would be notified.

Qualifications & Experience

Possesses a degree in accounting, business, economics, finance, or related fields.

Minimum 5 years of experience in a financial management role; experience in the automobile industry will be an added advantage.

Able to communicate effectively in both written and verbal form, and possess good public speaking skills.

Has a deep understanding of data privacy standards, business principles, and practices.

Has superior attention to detail, problem-solving, and multi-tasking skills.

Excellent organisational and planning skills with the capacity to be hands-on and work with operations to achieve business excellence.

Upholds strong integrity and honesty in daily operations.

Proficient in MS Office tools; specifically MS Word, Excel, PowerPoint, Teams, and accounting system Xero.

Tasks & Responsibilities

Manage the full spectrum of day-to-day finance and accounts operations including AR, AP, P&L, balance sheet, and GST submissions.

Ensure compliance with local tax and accounting regulations, including timely and accurate filings.

Basic HR duties including payroll, CPF, and income tax submissions.

Handle IRAS queries, Group Annual Return, and Group Consolidation Report.

Ensure timely preparation of financial statement reports and analysis for both internal and external stakeholders.

Support the Senior Management team on ad-hoc business expansion activities and fundraising exercises.

Work with auditors on annual audit reports and queries.

Responsibilities:

• General office management including pantry supply, office upkeeping and ensuring the day-to-day smooth running of the office
• Providing secretarial support to Senior VP
• Ensuring documentation are maintained in an organised and effective manner for ease of retrieving and clients records are kept up todate
• Coordinate meetings and maintain an efficient office filing system.
• Oversee office expenditure, budget, policies, and procedures.
• Manage reception duties and support the day-to-day needs of the office and staff.

Requirements

• At least 5 years of relevant corporate executive experience who is organized, committed, can multitask and work independently.
• Good communication and interpersonal skills
• Proficient in MS Office applications
• Able to start immediately or short notice

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word/pdf format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

The role involves leading a team to implement effective controls and efficient workflows for individual client and entities/corporate account onboarding, processing, and maintenance, leading to both compliance to regulatory requirements as well as better turnaround time.

Key responsibilities include conducting Sanctions, PEP, and Adverse Media screenings to ensure compliance with KYC and AML regulations, conducting periodic Customer Due Diligence (CDD) reviews, and performing Enhanced Due Diligence (EDD) and reviewing escalations. This also includes ensuring that the client and account information is up to date for regulatory reporting such as FATCA and CRS reporting. When there are escalations, you will need to work closely with Compliance and Business Development divisions on resolving them through effective communications with the different departments.

Other responsibilities include:

• Managing staff training and developments
• Process reviews and automation of manual tasks
• Drafting and reviewing process documentations
• Plan and coordinate with IT to execute implementations of system enhancements, including performing User Acceptance Testing.
• Participate in internal and external audits pertaining to client and account onboarding

The ability to prioritize, meet deadlines and communicate to all levels of the organization, including sales, legal and compliance, is critical in this role.

Roles & Responsibilities

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

About the Role

As an integral member of our Marketing team, the Principal Marketing Manager, ASEAN, you will be responsible for strategic marketing planning and hands-on program execution for the region!

A standout teammate within ASEAN and regional marketing to develop and share best practices to up-level marketing skills with the team.

Collaborate with global and regional teams to weave together multiple marketing disciplines that speak to the needs of our buyers and are brand consistent. Align and drive various external and internal teams working on the campaigns through regular cadence calls to communicate project results and attribution.

Develop and execute:

• Integrated marketing programmes including channels such as digital and in person events within ASEAN.
• Country-based plans with sales and other internal team members, in line with business priorities and goals.
• Project plans, schedule and progress to achieve targeted outcomes of campaign.

About You

A self-starter and passionate marketing professional with good track record to deliver commitments on time while achieving or exceeding business goals!

10 - 15 years' of B2B Marketing enterprise software experience in ASEAN market, with strong ability in driving marketing strategy that is country based and/or various segments such as enterprise, mid-market and SME in ASEAN.

Thrive on building solid peer relationships in order to influence key team members, with proven executive customer engagement experience in SaaS space.

• Strong communicator with outstanding organizational skill; ability to multi-task with great attention to details.
• Good knowledge of various marketing systems including Salesforce.com and Marketo.
• Ability to speak Bahasa as added advantage
• Willing to travel within ASEAN extensively; APJ and HQ (USA) occasionally.

If you’re interested in this opportunity, we ask that you update your resume to best reflect our requirements. Doing so will help us better assess your suitability as a candidate.

Workday is proud to be an equal opportunity workplace.

A fast growing construction company has vacancies for the role of Project Manager with the following requirements:-

1) Minimum 5 years experience in managing construction projects on site

2) Degree holder (Bsc (Civil) / (Bldg)

3) Singaporean or PR

4) To lead project team

5) Liason with Client and Consultants

6) Understand PSSCOC and SIA contracts

7) To provide Master Programme and schedule monitoring for projects

Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments.
• Any ad-hoc duties as assigned.

Requirements

• Proven min 10 years experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills

JOB DESCRIPTION

• Hire and train staff.
• Assign staff to shifts.
• Motivate staff members during busy shifts.
• Listen and respond to customers' complaints.
• Order stock for the store.
• Create and maintain monthly budgets.
• Prepare payslips for staff.
• Meet monthly and annual sales targets.

JOB REQUIREMENTS

• A degree in business management.
• Prior experience in retail.
• Excellent interpersonal skills.
• Natural leadership abilities.
• Ability to multitask.
• Excellent customer service skills.

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers.

We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment centers. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction.

Work Hours

As a Centre Manager, you'll enjoy a 5-day work week, including a weekend. Here's what your typical week looks like:

• Weekdays: 12.30pm to 9.30pm (inclusive of one-hour meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one-hour meal break)
• You'll have one weekday off and one weekend off each week
• Weekly team meeting weekly to brainstorm and collaborate on enhancing operational efficiency and customer experience.

Job Requirements

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Strong sales and customer relationship management skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• Able to work independently to resolve problems
• A passion for education and commitment to delivering outstanding service.
• Results-oriented mindset

What we offer:

• Competitive salary package.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• You will work in a dynamic and supportive environment that values innovation, collaboration, and a commitment to excellence in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon 1 year of service.
• Fully-stocked Pantry
• Monthly Birthday Celebration
• Team Bonding Activities
• Exclusive staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive staff discounts with various participating merchants

If you have a passion for education and the drive to make a positive impact in students' lives, we invite you to apply for the Centre Manager position. Join us in shaping the future of education and delivering exceptional learning experiences to our students.

Roles & Responsibilities

• Conduct daily check and regular inspection with management teams and term contractors to improve and maintain the common property.
• Prepare for council meetings and annual general meetings including agenda, minutes and follow up on the instruction given by the meeting.
• Administrative work a) including update any change of authorized signatories for proper financial operation of Clients’ current and fixed deposit accounts based on the mandate to be determined by the Clients. b) execute renewal and/or new contract, agreements & insurance. c) ensure passing or amending by-law is lodged with authority within the required frame. d) attending to submission on approval of renovation work by individual unit.
• Receive and attend complaints by residents and owners on the common property.
• Assist project work including asking tender, inviting contractors, site show around and collecting quotation with proper specifications and scopes of works.
• Supervise the project work in common area and schedule the testing work for relevant building certificates & licence renewal.
• Manage & supervise the management team and recommend & motivate team’s work performance.
• Manage and maintain all upkeeping activities of the site / estate.
• Carry out full administrative, financial and maintenance functions.
• Lead and manage client-relationship.
• Fully responsible for day to day operation of building / condominium.
• Supervise and coordinate all maintain and administrate staff assigned to the building / condominium.
• Carry out maintenance function to the highest standard expect for the client and the subsidiary proprietor.
• Lead a team of personal providing maintenance, security, administrative and car park management.
• Ensure all contract work / routine service are carried out according as specified in their contract agreement.
• Review all contract, agreement and insurance before their expiry and recommend renewal or call for quotation/tender.
• Co-ordinate council meeting and annual general meeting.

Job Requirements

• 3 to 5 years of relevant working experience.
• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management and its equivalent qualifications.
• Knowledge of Building Maintenance & Strata Management Act will be an added advantage.
• Demonstrated oral and written communications skills.
• Mature and outgoing personality.
• Ability to work independently and as part of a team.

• Oversee and direct construction projects from conception to completion
• Review the project in-depth to schedule deliverables and estimate costs
• Oversee all onsite and offsite constructions to monitor compliance with building and safety regulations
• Coordinate and direct construction workers and subcontractors
• Select tools, materials and equipment and track inventory
• Meet contractual conditions of performance
• Review the work progress on daily basis
• Prepare internal and external reports pertaining to job status
• Plan ahead to prevent problems and resolve any emerging ones
• Negotiate terms of agreements, draft contracts and obtain permits and licences
• Analyse, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques

Requirements and skills

• Proven working experience in construction management
• Advanced knowledge of construction management processes, means and methods
• Expert knowledge of building products, construction details and relevant rules, regulations and quality standards
• Understanding of all facets of the construction process

1. Team Leadership

• Lead, supervise, and mentor a team of air conditioning repair and maintenance technicians.
• Provide ongoing training and development opportunities for the team. Foster a positive and collaborative work environment.

2. Service Coordination

• Develop and implement efficient repair and maintenance schedules.
• Coordinate service calls, prioritize tasks, and allocate resources effectively.
• Ensure prompt response to emergency repair requests.

3. Technical Expertise

• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.
• Identify opportunities for process improvement and implement best practices.
• Provide technical guidance and support to technicians in troubleshooting and resolving complex issues.

4. Customer Satisfaction:

• Establish and maintain strong relationships with clients.
• Address customer inquiries, concerns, and ensure high levels of satisfaction.

5. Budget Management:

• Develop and manage the departmental budget, ensuring cost-effective operations.
• Monitor expenses, analyse budget variances, and implement cost-saving measures.

6. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

7. Inventory Management:

• Manage and control the inventory of spare parts and equipment.
• Coordinate with suppliers to ensure the availability of required materials for repairs.
• Generate regular reports on repair and maintenance activities, including key performance indicators (KPIs).

8. Reporting:

• Provide updates to senior management on departmental performance and challenges.

Requirements:

• Possess a Singapore Class 3 license will be an added advantage.
• At least 2 years of working experience in the related field.
• Positive attitude, good interpersonal & customer-centric skills.
• Experience in air-conditioning repair & maintenance & install.
• Ability to work independently and collaboratively in a team.

Responsibilities:

Based on maintenance contract, considering the regional network assurance strategy to make network assurance delivery plan, identify risks in advance and organize resources to delivery in time. Guarantee network stability and responsible for the project business results and customer satisfaction:

• Be responsible for the quality of Engineering to Maintenance handover, maintenance project initiation, team building, performance management of project members and establishment of maintenance plans, maintenance project resources, plan execution and delivery quality;
• As the owner for the network stability, responsible for the coordination of customer resources during accident recovery, and customer care after accident recovery;
• Cooperate with KAD to make sure the high risk issues closed in time, Responsible for results of the closing;
• Approve the network change plan, manage the plan‘s cooperation, responsible for the result of network change;
• Identify major issue and customer complaint, start management escalation and push customer to implement the solution in time, responsible for satisfaction of high level customer;
• Manage project team members (including short-term support staff) to comply with the red-line of network quality and network security, ensure the project delivery with safety and compliance;
• Assure the revenue in time, Properly approve project labour hours, Responsible for achieving the maintenance project’s business target;
• Communicate with Key customers (operation and maintenance supervisor /CXO, etc.) routinely to present service value and improve maintenance service brand.

Requirements:

• Bachelor's Degree or above in Electrical/ Electronic/ Telecommunication Engineering of related fields.
• Min. of 7 years of experiences in Telco industry or enterprise industry.
• Must be a responsible person, pro-active and customer-oriented.
• Must be hands on person and with good leadership skill.
• Must be able to communicate effectively in English; proficiency in Chinese will be an added advantage as this role may require to deal with Chinese speaking counterparts
• Excellent team player with good initiative and ability to perform under pressure and work in fast paced environment. Flexible in work time arrangement as this role may require performing night duty as per job request.

Interested candidate who wish to apply for this position, please click on APPLY NOW

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R23117518 | Heah Sian Wei

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