Total 84,462 Others/Any customer experience manager job vacancies in Singapore

· can work on public holidays

· can work for long hours

· can work on night shifts/change of shifts

· at least 10 years experiences

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

This position mainly handle performance management within the organization.

Job Responsibilities

• Supervise the yearly performance evaluation and promotion procedures, including the administration and improvement of systems, as well as communication initiatives.
• Subject matter expert on performance management policies and processes for key stakeholders.
• Create reports, analytics, and presentation materials detailing performance distribution to aid in moderation sessions.
• Provide secretariat support for group-level moderation session.
• Conduct and validate job evaluation using Korn Ferry Hay Job Evaluation methodology for promotion cases.
• Partnering HR Technology team on system configuration and enhancements to performance management module.

Job Requirements

• Preferably Degree (in any discipline)
• 4 - 6 years HR experience preferably in the area of Compensation
• Meticulous and comfortable with handling large scale data sets using Excel
• Strong numerical and analytical skills
• Proficiency in Excel and Powerpoint
• Familiar with SuccessFactor system (HR related module)

Job Description

Responsibilities:

• Jointly prepare the project start-up and execution plan with the Project Manager, as well as define key project targets in terms of time, cost, quality, resources, EHS, and contractual.
• Manage and plan every stage of a construction project and ensure the project is completed safely, within budget, on time while achieving the desired quality.
• Manage resource deployment and overall management of site at all stages of construction works.
• Manage the procurement of material and stock control, as well as the timely delivery of equipment, building components, and any other related logistics arrangement at all stages of construction works.
• Manage subcontractors, including monitoring of manpower, work progress, and scheduling of their works.
• Work closely with client representatives and consultants in all project matters, especially relating to contracts, construction, and EHS issues.
• Establish appropriate reporting and controlling procedures to improve project operations and delivery.
• Drive the implementation of innovative construction methodologies and practices on-site to improve productivity and achieve lean outcomes.

Requirements:

• Degree in Civil Engineering or related.
• 5 experience in project management and/ or site management works for building projects
• Able to effectively collaborate with all stakeholders to achieve good results in project delivery; strongly committed to accomplishing the established milestones and other deliverables.
• Adopt a proactive mindset when facing and solving issues; take charge of the planning and organization of resources and activities at the site.

Context:

The main mission will be to take in charge project management tasks (planning, budget, risks, committee’s preparation, vendor management, etc.) and coordinate activities between project stakeholders (project teams, Production teams, Business and Operations teams.

Job Description:

- Contribute to IT projects in the banking industry for Antaes clients

- Coordinate project team with Division Manager including detailed yearly capacity plan with associated tasks

- Define, narrow and freeze stream scope and out of scope

- Design and monitor Roadmap in coordination with Division capacity plan, ensuring program target milestone is reached.

- Draft and maintain Stream ID Card

- Identify dependencies and risks whether with other streams or other projects (ADM or Transformation)

- Participates in weekly OPCO and other instances on request

- Organize and manage monthly Steering committee

- Monitor budget of the stream

- Provide regular and ad hoc reporting to program management

- Monitor stream progress and stream delivery (quality and adequacy to planning)

- Validation instance preparation in respect to project governance

- Contribute to the promotion of Antaes services on top of assistance provided to clients.

Job Requirements:

- Bachelor’s Degree in Computer Science or Engineering or any relevant degree

- Min 10 years of experience as service delivery manager within banking industry ideally in wealth management.

- Strong track records of delivering large scale projects (>3 mEUR).

- Proven experience on managing delivery team and senior management stakeholders.

- Strong knowledge of integration/migration project.

- Good knowledge of banking processes especially on Front Office tools.

- Excellent verbal and written communication skills and ability to interact professionally with a diverse group, managers, and subject matter experts.

- Proactive, positive attitude and desire to work as a team and help project team to achieve its objectives.

- Synthesis and coordination skills, focused communication to senior management and stakeholders.

- Able to anticipate on a pro-active way any risks.

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Location: Woodland

Salary range : $3,800 - $4,500

Working days: Monday - Friday

(can choose 7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

• Building and maintaining strong relationships with key clients, understanding their business needs, and ensuring their satisfaction with products or services
• Developing and executing strategic account plans to drive growth and maximize revenue from key accounts
• Acting as the primary point of contact for key clients, addressing their inquiries, resolving issues, and proactively identifying opportunities for upselling and cross-selling
• Conducting regular business reviews and performance analyses for key accounts, providing valuable insights and recommendations to enhance client partnerships
• Negotiating contract renewals and pricing agreements, ensuring mutually beneficial terms for both the company and key clients
• Identifying new business opportunities within existing accounts and strategizing to expand the company's footprint in the market
• Analyzing competitor activities and market dynamics, adjusting account strategies accordingly to maintain a competitive advantage
• Keeping track of key performance indicators (KPIs) and key account metrics, using data-driven insights to measure success and drive continuous improvement
• Collaborating with internal teams, such as sales, marketing, and customer support, to deliver exceptional customer experiences and meet client expectations
• Staying updated with industry trends and market developments, anticipating changes in clients' needs, and tailoring solutions to meet evolving requirements

Job Requirements

• Diploma/degree in Sales, Marketing, Business Administration, or a related field
• Familiarity with CRM tools (eg. Salesforce) would be a plus
• Experience in FMCG industry is a must.
• Experience in dealing with NTUC fairprice is a plus

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job summary:

Reporting to the Project Management Office (PMO) leader, the Senior Project Manager plays an important role in ensuring timely project delivery within the PMO. The Senior Project Manager is accountable for the successful delivery of the projects assigned and serves as the single point of contact towards end customer. Proven Project Managers may move on to take senior roles within the PMO where he or she can expect to handle projects of larger scale and complexity and provide mentorship to junior Project Managers.

1.0 Job Responsibilities:

· Responsible for the start-to-finish delivery of projects

· Responsible for delivery of projects of a high quality, within budget and according to agreed schedule and users requirements

· Drive alignment and prioritization of tasks/scope in a fast-paced and large-scale projects with many inter-dependencies.

· Lead and ensure other sub-projects are well planned, to ensure timely and in-budget execution of activities against plans

· Monitor resource utilization to facilitate planning & scheduling of resources

· Ability to demonstrate experience in managing diverse groups of stakeholders.

· Identify, assess and manage the risks of the project and take appropriate mitigation actions

· Manage project scope creep and mitigate it when it occurs, manage changes in users requirements according to Change Control processes, schedule slippage, technical problems and shortages of resources

· Facilitate escalation processes in support of defined project scope

· Ensures timely submission of reports for projects

· Work closely with clients to ensure timely closure of contractual milestone for billing

· Attention to details is a must, coupled with a “can-do" attitude.

2.0 Required Qualifications:

- Essential

· A minimum of 8 years in IT Project Management (preferably mid to large scale ICT projects)

· Bachelor Degree in IT/Computer Science or related

· Technically competent with strong knowledge of networking, cloud and security systems.

· IT and Project Management Certifications – PMP, PRINCE2, ITIL v4, CITPM, PMI-ACP

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for a talented and well-rounded Brand Marketing Manager to help accelerate our growth in Singapore. Reporting into our Country Head in Singapore and working closely with the central marketing team, you will be responsible to define and deliver a compelling marketing strategy to build awareness, drive sales and fast-track our business in SG.

This role is ideal for a highly motivated, digitally-minded marketer who is passionate about understanding the pain points of entrepreneurs and skilled at translating these into delightful web experiences that will ultimately drive sales. You will be both strategic in your approach and happy to roll up your sleeves to get work done in partnership with the central marketing team. Above all, you will be an enthusiastic team player, excited about building Singapore’s most loved business partner for SMEs and entrepreneurs.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Drive Sleek Brand awareness & preference: Develop creative and effective local campaigns to enhance brand visibility & make Sleek the standard, preferred brand for entrepreneurs to get support running their business in Singapore
• Drive relentlessly marketing execution to achieve results: leveraging global & local resources, you look for maximising the impact of all marketing efforts in Singapore, and keep a strong focus on achieving overall growth of the non-paid channels
• Localise Global Strategy: Ability to adapt global brand strategies for the local market, ensuring alignment & relevance with the local market.
• Content Creation: Develop and execute a comprehensive content strategy aligned with our brand goals and target audience. With the support of a content associate, produce engaging and high-quality content across various channels, including website, blogs, social media, and email.
• PR and Media Relations: Drive PR activities including writing press releases, building media relationships, and securing media coverage.
• Social Media Management: Build, own, and execute the social media calendar for the brand locally, creating relevant content to drive measurable brand impact and engagement.
• Event Management: Execute local events and webinars to engage with target audience and promote brand initiatives.

Requirements

• Bachelor's degree in marketing or communications, or related field.
• 7-10 years experience in a similar marketing role in a startup
• Hands-on marketer with an ability to work independently as well as part of a team, collaborating effectively across functions and with global remote teams.
• Proven track record in content creation, PR, and social media management.
• Strong project management skills with the ability to multitask and meet deadlines.
• Excellent communication and interpersonal skills.
• Work collaboratively with cross-functional teams and global remote teams to ensure alignment and successful execution of brand marketing initiatives.
• Creative and strategic thinker with a passion for brand building and driving measurable results.
• Good understanding of inbound marketing tools - preferably Hubspot
• Outstanding analytical skills and comfortable using Google Analytics
• Exceptional attention to detail
• Balanced individual who brings ‘can do’ attitude to work every day; gets started and proactively thinks about what needs to come next

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Collaborate with internal stakeholders to identify training and development needs
• Design and deliver training programs, workshops, and seminars
• Evaluate the effectiveness of training programs and make necessary improvements
• Manage the onboarding process for new hires
• Support talent management initiatives, including performance appraisal and succession planning
• Assist in the recruitment process by recommending candidates and preparing salary proposals
• Stay updated with industry best practices and trends in HR and L&D

Requirements:

• Bachelor's degree in Human Resources, Organizational Psychology, or a related field
• Minimum of 5 years of experience in HR and L&D roles
• Strong knowledge of training and development principles and practices
• Excellent communication and presentation skills
• Ability to collaborate and build effective relationships with stakeholders
• Strong organizational and project management skills
• Proficiency in MS Office and HRIS systems
• Those with experience in industrial, logistic and manufacturing industries will be added advantage

Chan Chee Meng
EA 07C3069
R1110620

LGA Telecom Pte Ltd an established Infocomm Service Provider, since 1995 and an industry pioneer that has helped shape Singapore’s Internet ecosystem. In the past two decades, LGA has been delivering resilient enterprise solutions that ensure un-interrupted business operations. Today LGA offers comprehensive managed security services and solutions that identify, alert and mitigate technological vulnerabilities, threats and potential breaches to the network and systems. Enterprises and government agencies rely and trust LGA for their security needs beyond connectivity.

Account Manager, Enterprise Sales

(Singapore)

Responsibilities:-

• Ability to promote and cross-sell LGA's suite of products and services to existing/new corporate clients and companies
• Achieved or exceed individual and department targets
• Establish strong customers relationships with existing and new customers
• Handle inbound and outbound calls to customers
• Proactively engage with existing customers to grow revenue and seeking new customers
• Ensure long-term customer satisfaction and loyalty
• Active participation in company strategy and grow opportunities that result in sustainable revenue growth
• Maintains detailed knowledge of the company’s products and services
• Keeping abreast of competitions, industry and market information/trends and feedback to management
• Responsible for timely and accurate forecasting, account planning and pipeline reporting
• To be able to use different strategies to close business deals

Requirements

• Minimum Diploma/Degree in any discipline
• At least 2 years account management or sales experience is preferred
• Excellent customer service, negotiation and communication skills.
• Individuals with a self-driven, goal-oriented, meticulous and positive attitude
• Able to perform in a fast-paced environment and work under pressure

About TWG Tea

TWG Tea was established in Singapore in celebration of the island’s great history as a trading post for fine teas. TWG Tea is a luxury concept that incorporates an international distribution network to professionals, unique and original retail outlets and exquisite tea rooms. A veritable tea institution, TWG Tea is passionate about sharing their expertise and has become a point of reference for tea lovers thirsty for knowledge.

TWG Tea tasters travel thousands of miles across the globe every year, sampling hundreds of teas in search of the most desirable harvests direct from source gardens. Offering over 800 single estate fine harvest teas and exclusive blends, as well as tea patisseries and other tea infused delicacies, TWG Tea is internationally recognized as a veritable innovator with the creation every season of new varieties of tea in collaboration with the world’s most renowned estates.

The TWG Tea team shapes the aesthetic image underpinning all the brand’s products, constantly updating the notion of TWG Tea even as they respect the elegance and beauty of the tea traditions of the world on which it is based, now spiced with a touch of sensuality and originality.

TWGTea.com

Job Summary

Based in Singapore, the PR & Content Manager is responsible for planning, developing, overseeing and implementing public relations strategies and communications content on a global level. The position is also responsible for directing the efforts of PR agencies and coordinating at the strategic and tactical levels with the other departments of the brand’s regional offices.

Primary Relationships

This position works directly with the PR and Content team, and reports directly to the Head of Communications.

Within the organization, this position will also work with the Marketing, Digital and CRM teams and will also have working relationships with the Design and Operations teams, the Tea Institute, as well as staff with similar positions within partner and franchise organisations. Outside the organization, the position has secondary working relationships with PR agencies, digital agencies, advertising agencies, event companies and any other service providers (photographers, videographers, printers, etc).

Job Descriptions

• Responsible for creating, implementing and measuring the success of a comprehensive public relations program that will enhance the brand’s luxury image and global positioning within the marketplace and the general public.
• Conceiving and implementing global PR strategies, and directing the creation of content calendars, press releases, announcements, and media alerts.
• Overseeing the updating of company information including boilerplates, management bios, interview Q&A’s, etc.
• Acting as TWG Tea’s brand representative with the media and influencers, overseeing on-site execution of media hosting and press events.
• Coordinate with target media and key opinion leaders on media requests, photoshoots, invitations and giftings.
• Monitor press and social media coverages, global trends and inform the team of developments in luxury, retail and F&B industries.
• Working with TWG Tea subsidiaries, franchises and distributors to ensure implementation of brand and editorial guidelines and directives.
• Overseeing the creation of global content calendars in accordance with brand guidelines.
• Managing any crises in collaboration with PR teams and PR agencies in Singapore and overseas.
• Ensuring the PR team maintain proper archives of global media clippings and regularly updating PR reporting standards.
• Ensuring the PR team and agencies achieve targets, goals and objectives.
• Overseeing the maintenance of TWG Tea global media databases and periodically revising and refreshing media outreach to constantly remain current.

Requirements

• Minimum of 5 years’ experience in communications, public relations and influencer marketing with demonstrated success, preferably in the luxury retail sector.
• Bachelor’s degree in communications and public relations preferred.
• Past experience working in a PR agency or luxury brand PR and content team is preferred.
• Applicants must be fluent in written and spoken English & Chinese.

Others

• Demonstrated skills, knowledge and experience in the design and execution of luxury marketing, communications and public relations activities.
• Strong creative, strategic, analytical, organizational and personal skills.
• Demonstrated successful experience writing press releases, making presentations and negotiating with media.
• Computer literacy in word processing, data base management and page layout.
• Commitment to working in cross-functional teams.
• Ability to manage multiple projects at a time.
• Out-of-town, overnight travel to Singapore or within the region might be required from time to time (less than 5%).

Only shortlisted candidates will be notified.

Please upload detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Responsibilities:

• Assist the Outlet Manager in the operations of outlet
• Drive revenue, maximise profits and minimize cost of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times.
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Candidate must possess min. Diploma in Food and Beverage or equivalent;
• Candidate must possess at least 3 years relevant experience KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skill
• Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

⇒ Role Summary

• The Global IT HUB of our Client's Wealth Management in Singapore is in charge of developing and supporting Private Banking solutions for Wealth Management sites.
• Under the direct responsibility of the Division manager of Client Marketing and Lifecyle, the WITT CLC stream lead will be in charge of managing the IT activities for the Client LifeCycle stream of the Wealth Management Transformation Program.
• The main mission will be to take in charge project management tasks (planning, budget, risks, committee’s preparation, vendor management, etc.) and coordinate activities between project stakeholders (WMIS teams, Production teams, Business and Operations teams).

⇒ Main Responsibilities

• Coordinate WITT team with Division Manager including detailed yearly capacity plan with associated tasks.
• Define, narrow and freeze stream scope and out of scope.
• Design and monitor Roadmap in coordination with Division capacity plan, ensuring WITT program target milestone is reached.
• Draft and maintain Stream ID Card.
• Identify dependencies and risks whether with other streams or other projects (ADM or Transformation).
• Participates in weekly OPCO and other instances on request.
• Organize and manage monthly Steering committee
• Monitor budget of the stream based on WITT instructions.
• Provide regular and ad hoc reporting to WITT program management.
• Monitor stream progress and stream delivery (quality and adequacy to planning).
• Validation instance preparation in respect to WMIS governance.

⇒ Qualifications & Experience

• Bachelors in Information Technology or any related field required.
• Min 10 years of experience as service delivery manager within banking industry ideally in wealth management.
• Strong track records of delivering large scale projects (>3 mEUR).
• Proven experience on managing delivery team and senior management stakeholders.
• Strong knowledge of integration/migration project.
• Good knowledge of banking processes especially on Front Office tools.
• Excellent verbal and written communication skills and ability to interact professionally with a diverse group, managers, and subject matter experts.
• Proactive, positive attitude and desire to work as a team and help project team to achieve its objectives.
• Synthesis and coordination skills, focused communication to senior management and stakeholders.
• Able to anticipate on a pro-active way any risks. Ability to anticipate business/strategic evolution. Ability to collaborate/teamwork.
• Client focused/Critical thinker and has ability to synthesize and simplify. Must have good organization skills.
• Good oral & written skills with the ability to manage/facilitate a meeting / committee.
• A good team player with problem-solving attitude.
• Analytical and precise: Capacity to challenge the solution to propose a more efficient one.
• Multi-tasking: ability to accommodate concurrent projects and is self-motivated.

Job Responsibilities:

· Organize all store operations and allocate responsibilities to personnel

· Supervise and guide staff towards maximum performance

· Prepare and control the store’s budget aiming for minimum expenditure and efficiency

· Monitor stock levels and purchases and ensure they stay within budget

· Deal with complaints from customers to maintain the store’s reputation

· Inspect the areas in the store and resolve any issues that might arise

· Plan and oversee in-store promotional events or displays

· Keep abreast of market trends to determine the need for improvements in the store

· Analyze sales and revenue reports and make forecasts

· Ensure the store fulfils all legal health and safety guidelines

Qualifications & Experience:

· JUNIOR COLLEGE is required.

· Require to travel within the region oversea frequently

· 2 years of management and leadership experience.

· Excellent communication skills, both verbal and written.

· Excellent leadership and decision-making skills.

· Ability to multitask and work efficiently under pressure.

· Strong analytical and problem-solving skills.

· Ability to consult and to provide solutions to clients.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

The Role

SIA-NUS Digital Aviation Lab at the National University of Singapore (NUS) offers an exciting opportunity for a highly motivated Research Engineer in Work Package 4. The work package focuses on developing innovations in the following key strategic areas related to passengers’ inflight experience, mainly in Enhancements to SIA’s Cabin Seat Product Offerings, Novel Features for SIA’s Next Generation Aircraft Cabins for Sleep Improvement and Pushing SIA’s Superior Customer Experience to New Heights with an Advanced Connected Cabin.

The duties and responsibilities for this role includes collaborating with other team members (which includes Software Engineers, Hardware Engineers, Data Analyst and Industrial Designer) in the WP and the Corp Lab . The candidate would be tasked to help to formulate and publish papers for the project and develop the Behaviour Science related work that team is working on.

About You

The University values courage and creativity, openness and engagement, inclusion and diversity, and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Research Engineer who has:

• Bachelor’s Degree in Industrial Design or Psychology
• Ability to synthesize research findings, uncover and articulate insights that will inform and inspire design.
• Ability to translate filter insights and translate them into design concepts, an products and services.
• Strong communication skills.
• Previous track record in publishing papers in journal will be a plus.

Others:

• Possess good interpersonal skills
• High comfort level in working within a self-directed culture and navigating ambiguity.
• Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives.
• An empathy and curiosity for how great brands, businesses and organizations navigate innovation and design.
• Experience with unique and novel tools and methods to uncover key insights
• willingness to work in a collaborative team environment

About Us

NUS, Singapore’s flagship university, and SIA, Singapore’s flagship carrier, jointly established a 5-year SIA-NUS Digital Aviation Corporate Laboratory (Corp Lab) to create and commercialise innovative technologies that could accelerate the digital transformation of Singapore’s aviation sector and redefine the air travel experience.

To emerge ahead in today’s digital transformation era, SIA and NUS will jointly target Revenue Management & Dynamic Pricing (for smart data-driven optimization), Transforming Competency and Skill Development (for intelligent and personalised pilot and cabin crew training), Employee Wellness (for data-driven and scientifically-backed improvements to workforce safety, performance and productivity), and Passenger Comfort, Sleep and Cabin Service (for next-generation product offerings and unparalleled customer service within the cabin).

Job Description

This position reports directly to the director and works closely with the business development manager. J&U Consultancy is committed to a service-orientated, has an opnionated culture, employee-orientated and a constant need for improvement on where quality of service is lack thereof for all clients.

Specific Roles & Responsibilities

1. Employee Orientation and training of staff

2. Identify flaws of day to day operations and improve on it

3. Strategising day to day operations for all job sites.

4. Recruiting and engaging the cleaning team all with a focus on enhancing client's experience.

Technical Skills & Competencies

1. Able to lead a team of cleaners and ensuring smooth flow of day to day operations.

2. Improving of communication and interpersonal skills with workers.

3. Knowledge on Health and Safety management.

4. Knowledge on basic computer skills.

Attachment: 6 months

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

Job Description

• Conversant of purchasing exercise and familiar with associated contractual terms and conditions for Procurement Works related to EPC Works.
• Maintain procurement records and documentation.
• Communicate and work very closely with the project team for preparation of the invitation of the request for Proposal and administering of the purchase requisition and award consent with the project team.
• Collaborating with procurement team in day-to-day procurement operation.
• Collaborating with Project Leads in project budget monitoring.
• With experience in auditing and its procedures and compliances.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Requirements

• At least 8 years working experience and with either a Diploma or Degree in Engineering, Science, Construction Management.
• With good knowledge and experience in procurement role in the past covers purchasing and associated contractual administration works.
• Positive thinking and with supportive atmosphere amongst the procurement team
• Preferably with those with at least 4 years of experience in water and wastewater or waste to energy industries
• Preferably with those with good knowledge of mechanical works cover fabrication and piping works

• Basic Up to $3800 (depends on experience)
• Mon – Fri / 7.30am to 5pm
• Office: Jurong Gul Circle (company bus at Boon Lay, Choa Chu Kang MRT)
• Well-established marine service provider

Responsibilities:

• Response to client’s request and enquiries
• Process quotations, service contracts, invoices
• Liaise with suppliers on parts procurement

Requirements:

• With 2-3 years of sales support experience
• Experience in marine industry is advantageous
• Diploma in any field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to [email protected]

**Only shortlisted candidate would be notified**

MTC Consulting Pte Ltd (15C7752) | R22105757

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their Sales and Operations team, with the goal of further developing the already high-performing team. They are located in the Town.

Working days: Work 4 days per week including both weekends

Working Hours: 10.30am to 9.30pm

Responsibility:

• Handle operational matters, collaborating with the sales team for effective sales fulfillment.
• Generate Sales Orders, call center, and online orders.
• Ensure excellent service, addressing customer complaints and concerns promptly.
• Arrange and update appointments for commercial customers, liaising with the Commercial team.
• Other ad-hoc duties or reassignments as required

Requirements:

• Minimum O level qualification.
• Preferably 1-2years with relevant experience
• Computer literate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Customer Care Executive (premium cars customer service support, L2, Office Hours, Permanent)

Company highlights

• Join one of the world’s leading multinational automobile manufacturers
• Job stability for long-term career growth
• Location: Accessible from Redhill MRT / Working hours: Mon - Fri 9am-6pm

Responsibilities

• Resolve the esculated cases from outsource Call centre, provide L2 or up to L3 support,
• Respond promptly and professionally to customer inquiries across multiple channels (phone/ mobile apps, email, etc.)
• Provide top-notch customer service, showing patience and care in resolving inquiries.
• Deliver exclusive service to exceed customer expectations and build the good relationships.
• Maintain accurate customer records and assist with data cleanup.
• Prepare promotional mass-emails and announcements.
• Monitor call center agent performance and extract data for analysis.

Requirements

• GCE 'O' level/Diploma.
• 2 years of customer service experience in luxury goods/ premium retail line.
• Passion for and willingness to learn about and premium cars. Trainning provided for product knowledge.

If you are interested in this opportunity, submit your application now to find out more about this position.

Who We Are Looking For?

As a Retail Store Manager, you will be accountable for the overall management of a store, ensuring day to day activities are effectively carried out to deliver the store KPIs.

What Awaits You?

• Responsible for achieving optimum sales for the store, maximizing sales potential and minimizing the necessary expenses.
• Ensure the store has adhered to the Group’s branding standards.
• Responsible in ensuring the required products/inventories are well maintained and managed in the store.
• Responsible in motivating and coaching team members, identifying learning opportunities and concocting team members’ development plans.
• Responsible in handling customers’ feedback.
• Responsible in compiling the daily and weekly sales reports as and when required.
• Ensure and maintain a safe working environment.
• Perform any other duties as assigned by Management.

We are excited if you have:

• At least 3 years’ experience in supervisory role
• Passion in retail industry
• Excellent leadership qualities, good organisational and people management skills, with high level of drive and integrity
• Good written & communication skill
• Positive mindset

For more information, please visit and follow our LinkedIn Page https://www.linkedin.com/company/watsons-personal-care-stores-pte-ltd/ for exciting updates.

Sales Director / Business Development Managers (Singapore and Malaysia)

Expense Reduction Reviews for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Conduct sales pitch to prospective clients who are companies CFO, CEO, COO, MD, Finance Manager

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Project handling and management throughout the whole contract when clients is onboard

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Sales Director / Business Development Managers (Singapore)

Business Buy & Sell for Companies

Job Highlights

• Attractive Remuneration Package
• Passionate and Vibrant Environment

· Dynamic and Fast-paced Environment

· Experience in Sales and Project Management skills

Responsibilities

· Looking for companies that is planning to sell their business or buy in more companies

· Minimum entry will be selling price ranging 3 million sg dollars and above

· Conduct sales pitch to prospective clients who are companies CEO or MD if they are keen to sell their companies or if they plans to buy in more companies for expansion or planning for group listings of companies

· Able to hold good conversion and do presentation with the higher level management

· Able to go after Sales target

· Mature in thinking and handling of all matters

Job Description

• Candidate must possess at least Diploma/Advanced/Higher and above
• At least 3 Year(s) of working experience in the related field is required for this position as a Sales and Business Development Manager / Director role
• Required Skill(s): Possess strong networking and sales closing techniques

· Team player with a positive attitude, inquisitive, pays attention to detail, open to ideas and highly motivated.

Interested candidates are invited to submit a comprehensive resume via APPLY Now. Please include the below information in your resume

· Latest updated resume

· Date availability. Able to start work immediately would be an advantage

· Paid by Project Basis only (no basic pay for this role)

· Very high commission together with performance bonuses for projects closed

· Flexible working hours (Work from home arrangement for now)

· Quarterly incentives & Yearly company performance

· Work Life Balance

· Only Singaporean or PR

Roles and Responsibilities

• Establish scheme for implementing and monitoring targets
• Analyse customer behaviour data (Google Analytics, CRM, surveys etc.) to develop the strategy
• Provide proactive insights and recommendations to relevant parties based on analysed data/performance to achieve penetration targets
• Generate new weekly/monthly reports to monitor Regional/Country performance
• Improve ONE internal digital marketing processes/method
• Execute strategic EDM and Promotions
• Conduct market research & analysis to develop ONE DX strategy
• Support ad-hoc projects when required (Premium services /ONE Connection /New online quotation platform)

Requirements

• Degree in relevant discipline
• Proficiency in handling OPUS, Cognos, and Looker data is preferred
• Knowledge of Google Analytics (GA) would be advantageous
• Prior experience in Trade /Marketing /Yield management /Data analysis would be highly beneficial
• Good communication skills

We regret that only shortlisted candidates will be notified. Thank you.