Total 80,794 Others/Any customer experience manager job vacancies in Singapore

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Manager - Team Manager role, running your own P&L
• Specialisation in one of the disciplines – Technology, Technology Sales, Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service, Contracting
• Be part of a successful business

About Us

PageGroup has been bringing the world's best employers and brightest professionals together for over 40 years. Operating through four internationally recognized and respected brands: Page Executive, Michael Page, Page Personnel and Page Outsourcing, we have the global strength to think and act beyond the boundaries of location or business function.

We are a B2B group within the ‘information sales’ space, serving most Fortune 500 organizations. We have an outstanding market lead in APAC. Singapore continues to be an important regional hub for most organizations. Our Financial Services, Finance & Accounting, Sales & Marketing, Human Resource, Digital, Technology, Legal, Engineering & Manufacturing, Supply Chain & Procurement, Business Support and Customer Service desks are well established businesses in the SEA region and is specialized across FMCG, Media, Fintech, E-commerce, Manufacturing, Engineering, Technology & Financial Services. As we continue to invest in this business, we are looking to hire new Consultants for our desks.

Job Description

Reporting to the Associate Director/Director for this business, the role will be responsible for new and existing business development within our client base.

The key measures of success in this role will be (but not limited to):

• Sourcing - be a key point of contact for the internal (HR) talent acquisition needs
• Lead Generation – drive activities, events, meetings for the purpose of networking and generating leads that are commercial important for the business
• Key Account Management – we partner with most top brands with their recruitment needs for the Singapore market so this role will be responsible for managing some of these key relationships
• Team Management – if you are someone with a passion to lead a sales business
• Engagement – use social media, events, cold calling as an engagement tool to drive new business development
• Closing – we are looking for someone with excellent negotiation skills as this role requires an ability to close

The Successful Applicant

• Bachelors’ Degree with at least 6 years experience of having worked in a recruitment company, with minimum 3 years in a people management role would be an advantage
• Passion for a commercial role and what you have done in your career to demonstrate such passion
• Values that are in line with ours
• Ability to build rapport with C-level executives as business development activity is focused on targeting global/regional leaders from the sector

What's on Offer

We provide unlimited international career opportunity within our worldwide network of offices. You will receive development throughout your career and work with a dynamic team that are proud and passionate about what they do and enjoy having fun too!

• 25 days annual leave
• Good career progression opportunities
• World class training and development
• A generous base salary with the opportunity for excellent bonuses
• Global career opportunities
• A dynamic and competitive work environment
• Exposure to the world's biggest multinational brands and industry leaders
• Recognition as an industry expert
• The opportunity to develop and lead a business unit.

A leading entertainment facilities and events provider is looking for a Channel Strategy Manager to join their team. The successful candidate will support the management in developing and executing multi-channel strategies to enhance brand visibility, drive revenue, and foster customer engagement.

Key Responsibilities:

• Develop and implement comprehensive channel strategies to improve brand recognition and drive traffic to our entertainment facilities.
• Work with our internal teams to align channel strategies with overall business objectives
• Examine consumer behavior, market trends, and demography to identify growth opportunities
• Track and evaluate performance indicators to optimise strategies and drive continuous improvement
• Oversee the search for and setting up of new outlets.
• Efffectively manage resources to achieve desired results

Requirements:

• Experience in developing and implementing channel strategies, preferably in the entertainment, hospitality, or retail industry
• Strong project management and analytical skills
• Strong communication and negotiation skills

Interested candidates are invited to send in your Resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782

EA Personnel Number: R2199602

A firmware engineer position is available at Respiree Pte Ltd. The purpose of this role is to develop firmware and/or software as part of a highly integrated custom embedded processing system used in products developed by Respiree.

Responsibilities:

• Design and develop embedded software for new electronic products ranging from simple microcontroller-based solutions to highly complex embedded systems
• Develop software specifications based on requirements and collaborate with others to identify risk areas and evaluate alternatives or improvements
• Work with team members including hardware designers, software engineers to identify software related requirements or even system level requirements and develop corresponding embedded design strategies or architecture that meet those requirements
• Implement embedded code in accordance with defined requirements and/or specifications
• Establish software verification testing tools and methods and execute software testing activities
• Write technical documentation related to ideas, designs, specifications, instructions as per Respiree’s standards.

Requirements:

• Degree in Computer Science or Engineering or Physics with experience in embedded firmware development of 3-5 years
• Demonstrated skills in developing designs with C/C++ in embedded environments including bare-metal, multi-threaded RTOS and embedded operating systems
• Demonstrated skills in using integrations with interfaces such as I2C, SPI, UART, USB, BLE and WIFI based systems and modules etc.
• Specific experience with common microcontroller and or embedded processing platforms such as ARM Cortex-M STM32 and ESP32 chipset
• Strong understanding of software development tools and methodologies used in the context of embedded systems
• Excellent communication and teamwork skills
• Familiarity with IOT will be a bonus

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. With global offices in Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo, TikTok connects people from diverse cultures and backgrounds.

Why Join Us:

At TikTok, we value humility, intelligence, compassion, and creativity in our people. We create to inspire not only ourselves but also the more than 1 billion users on our platform. Driven by curiosity, we fearlessly take calculated risks and embrace ambiguity. Our environment fosters limitless opportunities for those who dare to pursue bold ideas that push beyond the boundaries of possibility. By joining us, you can make a significant impact on TikTok's mission and the lives of its global users.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

E-Commerce's Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Take charge of the frontend development of Governance & Experience solutions for TikTok Shop in Singapore

- Lead the development of scenarios like risk management, moderation, service-care, etc

- Continuously enhance customer experience through quantitative service monitoring, alerting, and the utilization of data and operational dashboards

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline with a minimum of 2 years of work experience is required

- Should possess excellent web technology skills, particularly in HTML5, CSS3, and JavaScript

- Experience with any major JavaScript framework such as ReactJS, AngularJS, VueJS, or equivalent is necessary

- Experience with any major frontend technologies like Micro Frontends, BFF, Node build systems, asynchronous APIs or equivalent

- Experience using Excellent problem-solving and analytical thinking skills are essential

- Having experience in large-scale website architecture would be a great advantage

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Responsibilities:

• To maintain operations by preparing policies and standard operating procedures
• Assess, manage, and develop an effectiveoutlet performance development plan for the team while ensuring alignment of resources with business needs
• To establish and determine the overallbrand business plan by surveying market demand
• To control purchases and inventory
• Negotiating prices and contracts
• Monitor the quality of preferred supplier lists
• Prepare and submit relating report todirector
• Review the financial report prepare by Account Department
• Achieve the sales and profit targets as set by Management
• Any other duties as assigned by Director

This role will support the team leader to manage retainer and brand campaigns, including day-to-day client liaison, taking client brief, strategic planning, and management of the team to deliver ongoing work. Experience working on social and digital campaigns for clients in leading integrated communications agency. A good understanding on PR agency and has good relationship with media relations preferred.

Responsibilities:

Account & Project Management (40%)

• Initiate and join client meeting cross agencies partners/cross functions
• Craft formal and persuasive emails to clients and be a reliable client contact point
• Brief and collaborate with internal supporting teams to write proposal, client presentation and execution
• Oversee the quality of junior team members’ deliverables
• Meet client's deadlines and their expectations on deliverables
• Manage budget, quotation, and finance process
• Lead team to finish project report, highlighting insightful learnings

Media/Influencer Relation (30%)

• Own solid media & social media resources and relations with fashion, lifestyle and consumer
• Capable of pitching media/influencer editorial features and earn coverage
• Identify celebrities and influencers to build and maintain good relations with brand
• Media management and ability to QC media contents (including video and image)

Content Development (10%)

• Draft press release, speeches, rundown, briefing books, media & KOL brief, video footage, etc.
• Review juniors' deliverables

Research & Planning (10%)

• Develop presentations and proposals with industry know-how
• Interpret data into follow up actions

New Business Support (10%)

• Support line manager to develop new business in terms of client daily communication, pitch proposal development

Requirements:

• Deg in PR, Communications etc
• At least 4-5 years of experience in Integrated comms agency background, servicing Lifestyle, Fashion, Consumer verticals
• Possess strong presentation skills
• An efficient logical thinker who can prioritize his/her work according to client needs
• A team player and good communicator

Hybrid WFH arrangements

Duration:

March - August (6 months)

We are seeking a talented and creative Visual Communication & Experience Design Intern to join our team. The ideal candidate should have interest for niche fragrances. As an intern, your main responsibility will be to enhance the consumer experience visually, both online and offline, by effectively communicating and showcasing our Scent Journer fragrance products. Your role will involve utilizing your content creation skills to help consumers understand our products visually, without relying solely on the sense of smell. Additionally, you will contribute to increasing the average order value through visually appealing and innovative designs.

Responsibilities:

• Visual Communication:

Develop creative and visually compelling content that effectively communicate the unique qualities and benefits of our Scent Journer fragrance products.

• Online Experience:

Collaborate with creative director to create visually engaging content for our website, social media platforms, and online advertising campaigns. Ensure the design elements align with our brand identity and enhance the consumer experience.

• Offline Experience:

Assist in the development of visually captivating packaging designs, point-of-sale materials, and other physical collaterals that effectively convey the essence of our fragrance products.

• Consumer Understanding:

Conduct research on consumer preferences, market trends, and competitor analysis to gain insights into visual communication strategies that resonate with our target audience. This include engage directly with customers to understand, gather feedback, and identify areas for improvement in the customer experience.

• User Experience Enhancement:

Opportunity for your input on design considerations in product development that enhance the overall consumer experience to be launch.

• Creative Problem Solving:

Develop innovative visual solutions to improve the consumer's understanding and engagement with our fragrance products, focusing on increasing the average order value. Intern will be involved in sales and pricing strategy too.

Requirement:

• Proficiency in Photoshop and Illustrator.
• Strong visual communication skills with a keen eye for detail and aesthetics, with strong creative and design skills.
• Demonstrated interest in luxury fragrances and knowledge of the fragrance industry.
• Proactive with the ability to handle multiple projects and prioritize tasks.
• Strong communication and interpersonal skills.
• Passion for understanding consumer behavior and translating it into impactful visual experiences.
• Ability to take direction, incorporate feedback, and iterate on designs.
• Confidence in interacting with customers to identify the visual communication gap.

• Customer Service
• Ordering food and beverages
• Understanding the items being served at the restaurant and to be able to recommend them
• Effective team work and communication skills
• Passionate in Japanese cuisine
• Adapting to cashier and booking system
• Managing customer's call and reservation system
• Working Hours: Tuesday to Friday: 12:00 – 23:00. Saturday to Sunday: 14:00 – 23:00
• Day offs: Every Monday and Sunday except the first Sunday of the month

Our client is Singapore’s leading sustainability-driven energy company. Due to their current expansion plan, they are looking for a Customer Relations Officer to join their team, with the goal of further developing the already high-performing team. They are located in the North.

Responsibility:

• Assist with customer inquiries and fees.
• Follow up on emails and confirm appointments.
• Promote gas appliances and partnerships.
• Any administrative tasks that’s assigned.

Requirements:

• Minimum O level qualification.
• Proficient in spoken and written English.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115655 (Michelle Yeo Swee Xiang)

Job Title: Quality System Manager, Singapore

Company: Public listed organisation. Attractive perks.

Location: West

Position Responsibilities:

· Responsible for all the audits from scheduling, review and closure of findings (Internal Audit, Supplier Audit, Customer Audit, Regulatory Audit).

· Lead the QA team for system qualification, implementation and assessment for inbound material to finished goods for continuous improvement.

· Review manufacturing practices including the prerequisite program, process control with production for continuous improvement.

· Microbiologist which oversea the microbiological lab operation and work with microbiological lab supervisor for troubleshooting for any issue related to microbiology testing.

(an advantage, if have this working knowledge).

· Work with regulatory department such SFA, NEA to ensure system in place is adequate and sufficient.

· Approve the training material for regular GMP/Food Safety training.

· Assist in incident management, complaint handling and conduct product risk assessment.

· Proposals & Recommendations- Review the audit report to identify improvement plan, and recommend effective preventive action to prevent reoccurrence of non- conformance.

· Make decision on new vendor approval and the approach to adopt for continuous improvement

To be successful in the role, the incumbent should have the following qualities:

· Bachelor degree in Food Science & Technology or related field

· Minimum 3 years’ experience in quality inspection, auditing and testing experience or industry-specific experience with 1 year of management experience required.

· Good working knowledge of MS Office

· Knowledge in ISO, HACCP and FSSC 22000, Good Manufacturing Practice (GMP)

· Effective and good communication skills in both written and spoken

· Ability to prepare required quality and other reports for business review

· Good knowledge in food safety & quality system such as ISO, HACCP and FSSC

· Organized with the ability to prioritize, multitask and navigate in ambiguous environment

· Good leadership skill to lead the quality assurance team for system compliance and country requirement.

· Independent and highly self-motivated who works well in a team.

· Attention to details and observant.

· Growth mindset to strive for improvement.

Job Requirements:

1、Develop and implement blockchain business development strategies, identify new business opportunities and potential customers, establish connections with them, understand their needs and challenges, and recommend suitable blockchain solutions.

2、Develop and implement user growth strategies, including but not limited to digital marketing, social media promotion, content marketing, search engine optimization, etc., to attract more potential users and drive registrations.

3、Identify, screen, and negotiate partnerships within the blockchain industry to expand product distribution channels and influence.

4 、Analyze the competitive landscape and trends in the blockchain industry, provide market feedback, and contribute to product improvement.

5 、 Assist in formulating sales and marketing strategies to enhance brand awareness and exposure.

6 、 Participate in blockchain industry events, conferences, and activities, representing the company to showcase product advantages and features to clients and partners.

7 、 Establish and maintain effective communication channels with potential customers and partners, address customer inquiries and complaints, and improve customer satisfaction and retention.

8 、 Provide regular reports to management on business development progress and sales performance, offering data and insights to support business decision-making.

Job Responsibilities

1 、 Bachelor's degree or higher, with a preference for majors in Marketing, Business Administration, Computer Science, or related fields.

2 、 3+ years of experience in blockchain industry-related business development (BD), with knowledge of blockchain technology and its applications.

3 、 Strong market insight and business acumen, capable of accurately grasping marketopportunities and challenges in the blockchain industry.

4 、 Excellent communication skills and interpersonal abilities, capable of building strong collaborative relationships with clients, partners, and team members.

5 、 Self-motivated and goal-oriented, capable of working under pressure and achieving sales targets.

6、Proficient in using office software and CRM systems, capable of data analysis and business reporting.

7、User-centric mindset, dedicated to providing excellent service and user experience.

8、Passion for blockchain technology and applications, and a willingness to continuously learn and stay updated with the latest industry trends.

9、Fluency in mandarin to facilitate better communication and coordination with the Chinese team and partners.

10、Work location:Singapore with the requirement of long-term assignment at the work location,with priority for locals.

Job Overview

A coordinator of guest services and as ‘eyes’ and ears’ of the management, duties will include the welcoming of all VIP guests, soliciting for feedback, addressing service and product issues and looking into the general well-being of our guests. The Duty Manager oversees the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.

Key Responsibilities:

• Assist the Front Office Manager in setting up the Front Office training tools such as job descriptions, standards and procedures, and training plans as a guideline for the Front Office operation.
• Assignment of rooms for all arrivals
• Monitor and control guest's credit status to ensure that payment is collectable and received on time
• Ensure that all arrival rooms are checked and the amenities in the room prior the guest’s arrival
• Welcome and bid farewell to all VIP guest
• Be familiar with and ensure that all preparations for arrivals and departures are well organized
• Ensure that the lobby and the public areas are kept clean and maintained at all times
• Handle complaints or incidents/accidents occurring in the hotel and report the
• incidents handled accordingly in the Log Book
• Scheduling of staff
• Maintaining complete knowledge of hotel features and offerings

Talent Profile:

• Minimum Diploma in Hospitality Management
• 2-3 years of work experience in guest services or front desk operations

Responsibilities

• Responsible for executing and managing topside module construction and integration projects as per contractual specification and quality standard with agreed timeline and safely.
• Responsible for leading the project team in completing the project(s) by a set deadline to uphold company initiatives and objectives.
• Involves in all stages of the integration from preparation to completion of topside systems.
• Goods in verbal and written communication in English. Possess good organizational, communication skills, presentation, and Reporting skills.
• Supervisions on site, this includes the supervision of construction and outfitting work and attendance at inspections and tests of structure, machinery, equipment and systems.
• To enforce on HSE Focus IOGP/HIRA/GOLDEN Rule, Safety audit, Safety Campaigns and Drills. Weekly HSE walkthrough to focus on critical work area and carryout engagement of workforce on site.
• Chairs various meeting with external and/or internal stakeholders
• Ensures quality control on the project to maintain the standards expected of applicable rules and contract requirements.
• Coordinating with Equipment Package Manager/Engineer to ensure the timely installation of equipment/bulk deliveries as well as vendor certified documents.
• Identifies and resolve site/production issues for topside when necessary
• To ensure that topside module completion, testing and commissioned as per project commissioning requirements.
• Leading project planning sessions, creating long- and short-term plans, including setting targets for milestones and ensuring projects meet deadlines.
• Coordinates with Engineering, QA, Commissioning and monitoring of all project documents in order to follow Basic Design, Building Specification, applicable rules, IMO Conventions & client requirements.
• Identifies risk, track and implementing risk mitigation plan.
• Making effective decisions when presented with multiple options for how to progress with the project
• Conducting project review and creating detailed reports for Client and/or senior management.
• Optimizing and improving processes and the overall approach where necessary.
• Abilities to multi-task and manage various project elements simultaneously.
• Chairs project post-mortem and shared lessons learned with internal stakeholders.
• To summarize and issue minutes of Meeting, Presentation slide and reports (daily, weekly, and monthly)

Requirements

• Bachelor's degree in Engineering, or its equivalent from a recognized tertiary institute
• Minimum 10 years of relevant working experience in FPSO/ FLNG conversion projects and comprehensive knowledge on functionality of FPSO/ FLNG
• Possess working experience related to testing and calibration of FPSO/ FLNG instrument, DCS/ ICSS system knowledge and networking
• Demonstrated leadership and people management skills, with ability to handle complex projects and lead multi-discipline team
• Familiar with all the Vessel class regulation and codes
• Have a proven track record of hands-on working knowledge in FPSO/ FLNG conversion projects
• Possess excellent interpersonal, communication and presentation skills
• Proactive, able to multi-task and adaptable to a dynamic fast-paced, collaborative environment

Our Addresses and Working Hours:

Seatrium Limited

Tuas Yard

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Fri: 7:30am - 4:30pm/ 6:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

About TikTok:

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. With global offices in Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo, TikTok connects people from diverse cultures and backgrounds.

Why Join Us:

At TikTok, we value humility, intelligence, compassion, and creativity in our people. We create to inspire not only ourselves but also the more than 1 billion users on our platform. Driven by curiosity, we fearlessly take calculated risks and embrace ambiguity. Our environment fosters limitless opportunities for those who dare to pursue bold ideas that push beyond the boundaries of possibility. By joining us, you can make a significant impact on TikTok's mission and the lives of its global users.

About the Team:

TikTok e-Commerce is a content e-Commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, active, and efficient consumption experiences while enabling merchants to access stable and reliable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all.

E-Commerce's Governance and Experience is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities:

- Take charge of the frontend development of Governance & Experience solutions for TikTok Shop in Singapore.

- Lead the development of scenarios like risk management, moderation, service-care, etc.

- Continuously enhance customer experience through quantitative service monitoring, alerting, and the utilization of data and operational dashboards.

- Research, design, and develop computer and network software or specialised utility programs.

- Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.

- Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.

Qualifications:

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline with a minimum of 5 years of work experience is required.

- Should possess excellent web technology skills, particularly in HTML5, CSS3, and JavaScript.

- Experience with any major JavaScript framework such as ReactJS, AngularJS, VueJS, or equivalent is necessary.

- Experience with any major frontend technologies like Micro Frontends, BFF, Node build systems, asynchronous APIs or equivalent.

- Experience using Excellent problem-solving and analytical thinking skills are essential.

- Having experience in large-scale website architecture would be a great advantage.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Provide sound financial advice with proper fact-finding and review of customers financial goals
• Build & maintain long-lasting relationships with both existing and potential customers
• Capitalize on sales opportunities via customer events, financial reviews and branch engagement activities
• Proactively acting on leads from our database and setting up appointments with potential customers
• Ensure sales conversion by capitalizing on referrals

Requirements:

• Min GCE A Levels, Diploma or Degree in any field
• No prior experience required
• CMFAS certifications M5, M9, M9A, HI, BCP, PGI preferred, but not necessary
• Have good interpersonal skills and be passionate about helping customers achieve greater financial competency

Please state your availability, current and expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at www.gmprecruit.com/current_jobs/posting.aspx to apply for this position with GMP Job Code: 23722

Tel: 6233 0482 - Eddie Tang (R1221129)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Job Title : Temp Assistant Manager

Job Location : Nanyang Avenue

Job Type : 5 Months January – May 2024, with a possible extension/conversion

Key Skills : Outreach/Communication

Job Responsibilities:

The Assistant Manager will be assisting the University Scholars Programme office in the following matters:

Admissions

· Arranged for admissions interviews with applicants and faculty members.

· Involve in Admissions Teas and virtual sharing sessions.

· Supports the organization of Admissions outreach events.

Publicity

· Manages the office's publicity and communication tools and platforms, including but not limited to the website, e-newsletters, social media (Facebook, Instagram, Blog and USPChat (WhatsApp)), printed collaterals etc.

· Updates reports for internal and external communication purposes.

Student Club

· Work closely with USP Club to organize activities.

· Provide advice to Committee in activities proposal writing.

Overseas Learning

· Advises students on education abroad programme options, opportunities and requirements.

· Assists students with the study abroad application process, including advising on financial aid and scholarships, courses equivalency process, registration, transcripts, credits and other administrative tasks.

· Processes applications, logistics and manage scholar’s placement in partner Universities.

· Facilitates course matching process between scholars, home programmes and partner Universities.

· Handles all communications between departments, partner Universities and scholars.

Job Requirements:

· A degree holder with a minimum of 2-3 years of working experience, preferably in Communication and related fields.

· Technology savvy is a plus point especially the ability to manage live streaming and online platforms.

· Well-versed in use of social media for outreach.

· Must enjoy a dynamic working environment and with positive thinking.

· Able to work as a team player and liaise with internal and external parties.

· Excellent interpersonal skills.

· Must enjoy meeting and interacting with people.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

• To guide consultants and review their design to ensure the design adequacy to meet the relevant requirements and preferences of the contract.
• To optimize the design to reduce cost and construction schedule effectively.
• To coordinate with construction team to ensure the feasibility and constructability of the designed scheme.
• To train and enhance capabilities of design engineers/managers.
• Coordinate and review all design matters with LTA, authorities, consultants, subcontractors, etc.
• Provide technical solutions/advice on design issues to related teams
• Manage and control design deliverables related to BIM, technical, contractual and cost issues
• Manage subcontractors, review shop drawings to check to meet all design requirements

• At least 5 years of experience in the design of civil & structures / Architectural works for LTA MRT projects
• Degree in Civil Engineering or equivalent.
• Prefer candidates with relevant experience in Project and design management.
• Candidate must be detail-oriented.
• Strong writing and presentation skills.
• Strong in planning and documentation.

You will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.

Job Responsibilities

• Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
• Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
• Ensure effective and timely follow-up as promised to customers.
• Alert management of issues and concerns that require escalation for complete resolution.
• Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
• Work closely with stakeholders on the service request requirements.
• Deliver service requests within stipulated service standards.
• Undertake projects or other responsibilities as assigned.

Job Requirements

• ’A’ Levels or Diploma holder with relevant working experience, preferably from insurance / banking industries.
• Good interpersonal and communication skills.
• Comfortable conversing with customers from all walks of life.
• Possess a pleasant and cheerful disposition.
• Meticulous and detailed-oriented.
• High level of integrity, takes accountability of work and good attitude.
• Work well independently as well as in a team.

Candidates must be open to work in a contractual position with renewable/extension or conversion opportunity.

Roles & Responsibilities

· Can be an operation manager, supervisor,

· Manage and supervise customer booking schedule and job assignment/appointment.

· Manage and supervise shop operation and product stock replenishment.

· Manage and supervise counter/cashier duties

· Handle customer queries and complaints efficiently, skilfully and politely.

· Handle and manage of staff issues.

· Ensure High level of service standards and follow all directives from Management

• Full spectrum of Human Resources which includes Recruitment, Training & Development, Payroll, Performance Management and Office administration
• Oversee end-to-end recruitment activities including sourcing and creation of talent pipelines to meet recruitment goals
• Oversee and manage internal Human Resources function, reporting to Director
• Able to do payroll, monthly and reporting of all aspects related to staffing and payroll
• Required software: MYOB payroll system
• General knowledge of various employment laws, familiar with the Singapore Employment Act and practices and experience working with a corporate employment law attorney
• At least Diploma in Human Resources, Accounting or equivalent

Job Title

PURCHASING MANAGER

Occupation

PURCHASING MANAGER

Job Description & Requirements

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The Job:

• Serve as the first point of contact for customers seeking technical assistance over the multiple touchpoints such as phone, email, ecommerce, social media
• Direct the customer to articulate their requirements through carefully designed questions
• Identify the issue encountered by the customer and open the right support ticket in the system
• Determine the solution based on the issue and details provided by customers and reassign ticket to relevant support team
• Understand the required skills and knowledge to resolve customer's issues
• Coordinate with internal support teams to resolve customers' concerns
• Monitor and follow up on all outstanding support tickets
• Record events and problems and their resolution in logs
• Follow-up and update customerstatus and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Preparation of simple monthly reports for feedback to supervisor
• Identify and suggest possible improvements on procedures
• Monitor and respond to emergency cases such as public relations media in accordance to established procedures
• Process colour marketing mails to customers
• Assist in the new development of CRM system
• Set standard operating procedures in place in channeling the support tickets
• Ad-hoc frontdesk duties

Job Requirements:

• Minimum Diploma in any discipline
• Prior experience in customer service or support is a plus
• Passionate about providing excellent support & service
• Organized and able to prioritize and multi-task
• Have excellent interpersonal and written communication skills
• Tech savvy e.g. Proficient with Microsoft Office, Internet Browser, mobile applications)
• Flexible and adaptable towards changes
• Familiar with social media channels and platforms (such as Facebook, Instagram, chatbots)

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities:

• Preparation/ review of MAS reporting, reconciliation, GST return, Head Office financial, management information and treasury reporting.
• Oversee account payable and receivable, including payment to vendors and cost allocation.
• Review balance sheet reconciliation and substantiation
• Support the implementation of projects and system tests
• Perform ad-hoc assignments assigned by the management

Requirements:

• Possess Degree in Accounting /ACCA with minimum 8years Finance experience in Banks.
• Good MAS reporting knowledge
• Proficient in MS office, Word, and Excel

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

www.gmprecruit.com to apply for this position with GMP Job Code: 23828

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109