Total 79,588 Others/Any customer experience manager job vacancies in Singapore

1-year Contract via Agency

Job Responsibilities:

Responsible for conducting feasibility studies, market/customer needs analysis and financial analysis for electricity, utilities and related businesses. Specifically, the duties include:

• Conducting feasibility studies (Technical) of domestic and overseas projects/ investments, including economic (cost-benefit) analysis, project/ investment appraisal and project risk analysis
• Perform technical specifications review
• Provide engineering support for future developments of the group
• Participate in regulatory and statutory approval matters

Minimum Requirements:

• Candidate must possess at least Bachelor's Degree in Engineering (Electrical, Chemical, Mechanical)
• Minimum 5 years of relevant experience in Engineering/ Construction/ Oil & Gas industry
• Strong interpersonal communication and coordination skills

This position is based at Somerset.

Responsibilities:

• Provide Project Management support in the card transaction lifecycle to run the project from end to end
• Tracking of deliverables, coordinating with local teams to arrange/set-up venues for visits in multiple regions etc.
• Liaising and managing stakeholder expectations and needs
• Ensuring smooth transitions and progress in the projects
• Improving existing processes, planning and manage resources effectively
• Prioritizing tasks and managing time to meet deadlines
• Appropriately assess risk when business decisions are made, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Other ad hoc duties as assigned

Job Requirements:

• Minimum 6-10 years of relevant experience
• Knowledge in card transaction lifecycle, with past working experience in the payments/cards industry preferred

Interested applicants please send your resume in MS Words format to [email protected] and attn it to Tan Joanna (R1104661)
Short listed candidates will be notified
www.ambition.com.sg

Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

JOB TITLE: Supply Chain Manager - Personal Care - Unilever International
FUNCTION: Supply Chain
SCOPE: International
LOCATION: Singapore

Main Job Purpose:

Unilever International is one of the fastest growing businesses within Unilever with annual TO of ~Euro 1.35bn and there are strong plans in place to reach Euro 2bn in the next 3-5 yrs. Business is structured into different Business Groups in line with Unilever Org design and this role in particular would lead end to end supply chain for the Personal Care Business Group (which is the biggest business group within UI with annual TO of ~Euro 600M and has plans to grow to Euro 1BN in the next few yrs).

Key job scope includes:

• Business partnering the BG Head
• Sales & Operations Planning
• Sourcing Strategy and Sourcing Network Optimization
• Mid to Long Term Planning
• Network Management
• Performance Management

Key Accountabilities:

Business partnering the BG Head:

• Business partner Personal Care (PC) Business Group Head and be the first point of contact for all supply chain issues for the BG.
• Lead the service, cash, cost and quality agenda for the PC supply chain.
• Work with Global BG SC teams and UI BU cluster SC teams to unlock structural capacity issues and deliver growth through service improvement.
• Work with BG finance teams to understand margin hot spots and help support margin improvement through a robust savings delivery.
• Monitor business waste and help to reduce the same by working closely with the BG and BU business teams.
• Define the right service strategy (MTO vs. MTF) by customer-SKU combination to support business growth.
• Setting the right allocation guidelines for constrained formats by working closely with the BG head.

Sales & Operations Planning:

• Lead the Sales & Operations planning process for the BG including demand review with BUs, demand-supply reconciliation and identifying risks and opportunities to mitigate gaps to plans.
• Drive the overall process through cross functional participation focussing on both top and bottomline.
• Lead the complexity reduction roadmap working closely with the BG head and have a clear portfolio defined at a customer-SKU level.

Sourcing Strategy and Sourcing Network Optimization:

• Understand the current sourcing footprint with clear rationale behind each format-SU combination and role of each site (strategic vs. tactical).
• Define and lead a clear sourcing decision making process (including Make vs. Buy) for the BG in line with overall UI sourcing decision making process .
• Align UI sourcing strategy with Global BG SC teams and identify opportunities for sourcing network optimization to get the right balance between service, cost and agility.

Mid to Long Term Planning:

• Work with UI BU SC teams to identify capacity hot spots in the mid-term (4-12 months) through a demand-supply reconciliation process and develop resilience sourcing options with the help of Global BG SC team.
• Ensure formal capacity sign offs with all SUs/clusters with help of UI BU SC teams.
• Prepare a long-term forecast (3 to 5 yr horizon), taking inputs from the business on long-term growth ambitions and work with Global BG SC teams on long-term capacity planning.
• Identify UI-driven capacity requirements/CapEx investments through the process, prepare business case with the help of supply chain finance teams and get necessary stakeholder sign off.

Network Management:

• Network management for all strategic transformation, savings and resilience projects including drawing the project network, working closely with cross functional stakeholders and ensuring delivery on time in full.
• Ensure all quality and compliance controls are followed for all the networks in line with UI NPD Bluebook.

Performance Management:

• Build capabilities to measure and track performance for the PC BG globally:
• Service Level Measurement and Loss Tree Analysis
• Forecast Accuracy and Bias by different cuts (vertical, format, brand, sourcing unit)
• Action Planning to mitigate losses
• Overall Savings program for the BG
• Business waste trend
• Inventory trend (Fast moving vs. slow moving)

Professional Skills:

ESSENTIAL

• Bachelor’s degree in engineering or supply chain.

PREFERRED

• Candidates with APICS certification.

Experience Required:

ESSENTIAL

• 8 to 10 years of experience in Supply Chain
• Cross Border Supply Chain Experience
• Strong analytical skills
• Strong interpersonal skills

PREFERRED

• FMCG experience

Travel:

~10% of the time

Contacts:

Internal:

• UI Business Teams (Business Unit CD Teams, Business Group Teams, Finance Teams)
• Sourcing units
• UI Business Unit Supply Chain teams
• UI Procurement Teams
• Unilever Business Group and Business Unit Supply Chain teams

External:

• Collaborative Manufacturers (CMs)

• Remuneration package: $7,000 to $8,000 Basic + Excellent Variable Bonus

• SINGAPORE Civil Engineering Construction project (HDB)

• Reputable Construction Company

• Must possess Civil Engineering Degree recognized by PE BOARD

Responsibilities

• Responsible for technical & engineering matters.
• Project planning, monitoring and scheduling of site activities.
• Monthly progress claim and monthly progress reporting.
• Ensure environmental, safety and health aspect on site.
• Responsible to liaise and coordinate with clients and sub-contractors.

Requirement

• Degree in Civil Engineering that is recognized by PE Board
• At least 1 year of Civil Engineering Project experience in Singapore
• Proficient in Chinese to coordinator with Chinese speaking counterparts

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

[email protected]

We regret that only shortlisted candidates will be notified

PLEASE DO NOT CALL IN, JUST SEND IN YOUR APPLICATION AND WE WILL CONTACT YOU IF SHORTLISTED

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R1217882

Posting Personnel: Yeo Yi Rong

Account Manager MSE – Indonesia Market

About the role:

The Account Manager is a sales role responsible for direct client contract value, retention and growth through contract expansion, introduction of new products and services, as well as through acquiring net new clients and logos. The territory for this role includes specific enterprise level prospects across the Indonesia market.

What you’ll do:

• Consult with C-level executive clients to develop and implement an effective, enterprise wide strategy that maximizes the value Gartner delivers
• Manage accounts with the outcome of increased customer satisfaction, retention and account growth
• Master and consistently execute Gartner’s internal sales methodology

What you'll need:

• Bachelor’s degree is required; Masters or advanced degree a plus
• 2+ years of proven consultative sales experience, preferably in high technology (services, software or hardware)
• Effectively bilingual in professional bahasa Indonesian and English
• Ability to prospect and manage C-level and senior-level relationships within large global enterprises
• Proven experience building excellent client relationships, offering value added, insightful and strategic vision into their business
• Knowledge of the full life cycle of the sales process from prospecting to close.

About Allkin

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

The Strategy and Business Development Manager plays a crucial role in overseeing the organizations learning products and operations, with a strong emphasis on strategy formulation and market analysis. This position involves conducting feasibility studies to assess market share and demand for our courses, ensuring our offerings align with industry needs. The manager will actively engage in market research to develop robust business strategies that drive growth.

In addition to supporting internal trainings, the role focuses on actively marketing our courses externally, creating effective marketing strategies, and identifying new sales leads. Building and maintaining relationships with partners and clients is essential, keeping them informed about new products and negotiating favorable business deals. The manager will also lead efforts to secure funding opportunities, attend industry events for networking, manage resources efficiently, and ensure both financial and operational performance are met. This multifaceted role is pivotal in shaping the future of our adult education initiatives.

Roles & Responsibilities:

Market Research & Strategy

• Analyze industry trends, review impact of policy changes, assess market position and identify opportunities for business expansions.
• Assess client needs for organisation's learning products and services. Conduct target customer profile review.
• Develop effective business and marketing strategies and policies based on business goals.

Sales & Partnerships

• Map opportunities and define engagement plans, manage the sales cycle from lead generation to deal closure, building effective customer relationships, and suitable positioning of offerings (via suitable marketing and sales channels).
• Lead sales engagements and negotiate business deals.
• Establish strong partnerships within industry and cross functionally to tap on wealth of capability within the agency in the realization of solutions and offerings.

Marketing Management

• Design and implement marketing strategies across platforms, evaluating positioning and messaging and managing content creation.

Funding & Budget Management

• Identify funding opportunities, create funding applications, and manage budgets for our product portfolio.

Learning Operations

• Plan and manage learning schedules, logistics, and resources to ensure smooth delivery of programs. Champion and leverage a variety of tools to manage the process and delivery of online and blended programmes.
• Set out record and database management processes.

Stakeholder Engagement

• Build and maintain relationships with clients, partners, and cross-functional teams to drive collaboration.

Candidate Profile:

• A bachelor's degree in business administration or a related field.
• 8 to 10 years of relevant experience, with at least 2 years of commercial business development experience in the training solutions space and well versed with the adult education landscape.
• Strong English proficiency (written and spoken).
• Excellent project management skills and experience in stakeholder management.
• Ability to conduct independent research and present data effectively.
• Passionate about knowledge sharing and capability development.
• Candidates with experience in social services will have an advantage.
• Familiarity with CRM systems (e.g. Sales Force, etc) and web-based marketing is a plus.
• Comfortable with ambiguity and experimentation, with an inclination for collaboration and nurturing relationships.

Our client is a MNC in biotechnology industry. They are looking for a Regional Compliance Manager to join their Compliance Team for the next phase of their business. They are located in East - easily accessible.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Working Hours: Monday-Friday [8.30am - 5.45pm]
• Location: Kaki Bukit MRT
• Salary: $6,000-$7,000

Requirements:

• Degree/Diplomas in Mechanical / Mechatronics Engineering
• Minimum 5 years of experience in Business development.
• Knowledge in Automation technology will be an added advantage.
• Regional travelling is expected

Jobs Scope:

• Contribute to achieve long term strategic plan of expansion into key markets.
• Work with Senior Management to develop the selection criteria & key negotiation terms for technology licensing, JV or other collaboration methods
• Identify the areas of opportunities and focus for products & services recommendation
• Identify potential new markets locally and abroad, and create a plan to enter the market.
• Develop and use knowledge of the markets to identify, develop and support the Company’s unique selling propositions and differentiators.
• Analysis of customer research, current market trend and conditions information.
• Research, find, build, develop and enhance new & existing relationships with key business consultant, government, industry association, academic institutions in related areas and turn into business opportunities.
• Identify opportunities for selling and distributing channels that will lead to increase business opportunities.
• Attend related activities, such as conference and seminars, and provide feedback and information on market trends.
• Planning and preparing presentations. Conduct information sessions and other presentations of events, products and services to enhance existing/new relationships.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job description

We are looking for an experienced Sales Account Manager to join our APAC Management team. You will work directly with clients, prospects and business stakeholders and will be responsible for delivering our regional sales strategy. This dynamic role involves selling Managed Services and Resource Augmentation to banks, asset mangers, wealth managers and other financial institutions.

This is an exciting role as we expand our capabilities globally. The preferred candidate will demonstrate an entrepreneurial spirt with a focused approach as we develop this fast-growing part of our business. This position is based in Singapore and will be focused on servicing clients in the Asia Pacific region primarily Hong Kong, India, Sydney and Kuala Lumpur.

Key Responsibilities

• Identify, develop, manage, and close new business opportunities within APAC accounts
• Identifying market opportunities through meetings, networking and other channels
• Main point of contact for existing clients, responsible for managing existing client relationships and driving renewal opportunities
• To understand each customer’s business objectives, challenges, and issues and how we present Delta Capita's (DC) outcome-based solutions to meet these objectives
• Document and manage dynamic account plans, encapsulating business requirements including white space and clear competitive replacement strategies
• Internal stakeholder management ensuring effective communication and coordination across the organisation, with all levels of seniority
• Develop a business plan and go to market/demand management initiatives leveraging DC’s organization develop core revenues and penetration across the account base
• Develop a 12-to-24-month pipeline of qualified incremental business opportunities

Job requirements

Required Experience

• Minimum of 8 years experience in sales and managing client relationships
• Strong experience in KYC or Post Trade services with a relevant network across Singapore and Hong Kong
• Experience of working and leveraging appropriate business partners, including tier 1 re-sellers, SI’s, SP’s, technology providers and software vendors
• Strong knowledge of industry trends and competition
• Knowledge of key sales disciplines- Salesforce, MEDDIC, unsolicited proposals, partner leverage Deal sheets etc
• Proven ability to manage multiple, lengthy and complex sales cycles
• Proven ability to manage net new business as well as develop existing business opportunities
• Have an interest, market opinion and existing understanding of the financial industry sector, including market dynamics and competitive landscape

Required Skills

• Hunger and strong organizational skills to develop a dynamic people-oriented business
• Excellent interpersonal and communication skills
• Accurate reporting skills and attention to detail
• Self managed - Energetic, flexible and capable of operating remotely
• Responsive to customers business needs and clear focus on maintaining excellent customer service

How We Work:

Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

This position is located in Singapore with hybrid working. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks.

Who We Are

Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services.

Our client is a well-established MNC, market leader in the IT industry. Due to their current expansion plan, they are looking for a Key Account Manager (Sales) to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage the channel strategy by identifying/building/maintaining connections with key management stakeholders and new partners.
• Drive profitable growth and market share growth within the partner network, enhancing sales performance and revenue.
• Present and create/bring awareness of the organisation’s products portfolio.
• Identify opportunities for broader engagement within client organizations and subsidiaries.
• All other adhoc duties as assigned.

Requirements:

• Minimum diploma in IT / Cybersecurity or other related field of studies.
• Minimum 2 years of relevant sales experience.
• Good communication and interpersonal skills.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely to grow and retain  our existing  partners.  

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and Tiger Brokers in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing partners in APAC. You’ll identify and execute growth opportunities across your partner portfolio, manage churn risk  and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise.

• Develop and actively manage comprehensive account plans for key accounts,  articulating strategies for growth and managing risk of attrition.

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners.

• Take a data led approach on influencing decision making with internal / external stakeholders. 

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions.

• Bring the voice of the partner to influence Wise Platform product roadmaps as well as build out strong partner testimonials. 

• Work on projects and initiatives (regional or global) to improve our account management function. 

We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our existing bank partners to help deliver world class payment service solutions, powered by the Wise infrastructure.

We’ve launched partnerships globally, with the likes of Bank Mandiri, Shinhan Bank and GMO in APAC, and today have 80+ global banks and platforms connected and powered by Wise Platform. 

A bit about the role:

You will be a Senior Account Manager within a fast growing regional commercial team, responsible for driving growth with our existing bank partners in APAC. You’ll identify upsell and cross-sell opportunities across your partner portfolio, execute the deals effectively and build relationships with key stakeholders. 

The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.

Your mission: 

• Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise

• Develop and actively manage comprehensive account plans for key bank partners, articulating strategies for expansion and growth, as well as retention

• Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision making process. Lead QBRs and become the subject matter expert for your partners

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other

• Use data to pinpoint opportunities and to inform data-driven dialogue with your partners

• Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions

• Collaborate closely with other Wise teams to develop and enhance Wise infrastructure capabilities in the bank vertical through new partnership opportunities and product development 

• Work on projects and initiatives to improve our strategy and approach both within the APAC region and globally, such as helping iterate our product roadmap, pricing strategies, go to market efforts - or anything else that helps drive growth

Job Responsibilities:

• Communicate with current and potential clients via telephone, email, online chat, or social media

• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines

• Maintain a courteous and calm manner at all times to de-escalate stressful situations

• Document personal information to create, update, or adjust customer accounts

• Prepare call-related information for purposes of auditing and reporting

• Provide and respond to feedback about any aspect of the job or its duties

• Suggest products and services to clients based on their requests and needs

• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

• Others as may be task by Management

Requirements

• Prior experience working in call centers or as an at-home customer service agent

• Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel

• Bilingual language skills a plus

• Excellent verbal and written communication skills

• Ability to remain calm and composed in a fast-paced, high-pressure environment

• Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem

Job Purpose:
We are looking for a dedicated and customer-oriented Staff Assistant to join our team. In this role, you will play a key part in assisting with the processing of various applications, responding to inquiries, and ensuring service standards are met. If you have strong communication skills, attention to detail, and enjoy providing support to customers, we encourage you to apply!

Key Responsibilities:

• Assist at the PLRD Service Counter during peak periods to address customer inquiries.
• Handle and process Service Replies (SRs) related to applications, licenses, training competencies, and refresher quizzes.
• Manage SRs concerning personal, MHA, and MP appeals.
• Respond to emails from applicants regarding the submission of required documents.
• Answer phone inquiries through the SID’s dedicated hotline.
• Track and monitor the status of SID’s SRs and appeals.
• Ensure that Service Standards for SRs and appeals are consistently met.
• Contact applicants for additional information as required for license applications.
• Provide guidance to applicants on submission requirements and procedures.
• Perform other duties as directed by the Supervisor.

Requirements:

• Must be a Singapore Citizen or Singapore Permanent Resident.
• Work experience in licensing processes or at least 5 GCE ‘O’ Level credits, including English.
• Proficient in written and spoken English.
• Competent in computer use and able to manage tasks under pressure.
• Ability to work independently as well as collaboratively within a team.
• Demonstrated customer service skills with a high level of confidentiality.
• Ability to adhere to Supervisor’s instructions, with working hours strictly from Monday to Friday.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Duration: 1 year

Location: Clementi

Working Hours: Monday - Friday 830am to 530pm

• Responsible for shipping & billing processing using Oracle, Trax & other business tools.
• Ensure commercial documentations are proper, complete and align with sales recognition policy and organize shipment release on timely basis.
• Able to work with various functions Order Management, Accounts Receivable, Trade Compliance, Plants Operations teams to ensure timely release of shipment & billing through system.
• Review commercial clauses, handle type of bonds with bank, Letter of Credit negotiation with bank, issue chamberized origin etc.
• Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to customer, meeting the customer's contract/payment terms and ensure each set of payment collection should be reasonably assured.
• Liaise with internal A/R Collections team and customer to resolve any variances whenever query arise.
• Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
• Ensure all documents are filed according to Record Retention Policy.

Requirements:

• Diploma or any equivalent in Business Administration or any related course.
• Sound knowledge on International Shipping practice and basic understanding on Finance's terminology.
• Solid understanding of business management systems like Oracle or JDE and Microsoft Excel.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

ReplyForward

Responsibilities:

• Conduct forecasting and planning of materials to ensure smooth production process.
• Schedule and plan production activities based on job orders.
• Monitor the lead time of producing the finished product.
• Update and check inventory physical stock and arrange production of finished goods to meet the sales order.
• Ensure production schedule meet the delivery date.
• Liaise with suppliers for powder coating.
• Troubleshoot discrepancies and quality issues.

Requirements:

• Experience in aluminium working sector and manufacturing.
• Able to lead team members on production and installation.
• Have experience in working machineries.
• Able to read technical and installation drawings.
• Ensure products and install quality.
• Planning of production schedules and allocate sufficient Manpower.
• Implementation production processes and maximize efficiency and reduce production waste.
• Implementing continuous process improvements.
• Preparing material and equipment lists, PO, cost analyses and estimated cost.
• Provide training staff for new production teams.
• Working hours &days : 6 days work week, off on Sunday,8:30am to 5:30pm.
• Working location - Ubi

Job Description: Sales Manager - Award-Winning Automotive Brand

Join our team at CarTimes, a leading name in the automotive industry renowned for excellence and innovation. As a Sales Manager, you will play a crucial role in driving our brand's success by delivering exceptional customer experiences and achieving sales targets. If you have a passion for automobiles and a flair for sales, this is an exciting opportunity to grow your career with a dynamic and award-winning company.

Job Summary:

Sales Manager will oversee the daily operations of the sales team, ensuring that sales targets are met and exceeded. This role involves managing and motivating the sales staff, implementing sales strategies, and fostering a positive work environment. The ideal candidate will have a strong background in automotive sales and excellent leadership skills.

Key Responsibilities:

• Team Management: Hire, lead, mentor, and motivate the sales team to achieve individual and team sales goals. Conduct regular performance reviews and provide constructive feedback.
• Sales Strategy: Develop and implement effective sales strategies to increase revenue and market share. Analyze sales data to identify trends and opportunities for improvement.
• Customer Relations: Ensure high levels of customer satisfaction by providing excellent service and addressing any issues or concerns promptly.
• Training and Development: Conduct training sessions for new and existing sales team members on product knowledge, sales techniques, and company policies.
• Sales Operations: Oversee daily sales activities, including customer interactions, vehicle demonstrations, and closing deals. Ensure compliance with company policies and procedures.
• Reporting: Prepare and present regular sales reports and forecasts to Head of Division(HOD). Track and analyze sales performance metrics.
• Inventory Management: Collaborate with inventory managers to ensure optimal stock levels and effective vehicle presentation.
• Marketing Support: Work with the marketing team to create and execute promotional campaigns and events to drive sales.

Qualifications:

• Proven experience in automotive sales, with a track record of achieving or exceeding sales targets.
• Previous experience in a leadership or supervisory role is preferred.
• Strong understanding of sales principles and practices in the automotive industry.
• Excellent interpersonal and communication skills.
• Ability to motivate and manage a team effectively.
• Valid driver’s license.

Why Join Us:

• Competitive salary and high commission structure. (Basic with commission up to $120,000 annually)
• Opportunities for career advancement.
• Supportive and dynamic work environment.
• Comprehensive benefits package.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Job Title: Clinic Manager

Company: MyFootDr (Singapore) Pte Ltd

Location: Singapore

Salary: SGD 4,000/month

Job Type: Full-Time

Availability: Immediate Start

About Us

MyFootDr Singapore is a premier healthcare facility specializing in podiatry care since 2012. As part of Australia’s largest podiatry group, we are dedicated to providing exceptional, personalized podiatric services in a warm and supportive environment. Our team of highly qualified podiatrists delivers patient-centred care, ensuring the highest standards of service and treatment.

The Role

We are seeking a dynamic and dedicated Clinic Manager to oversee the daily operations of our clinic. The ideal candidate will be hard-working, time-efficient, and focused on delivering exceptional patient care. You will manage a range of tasks, from people management to administrative duties, and contribute to the clinic’s overall growth.

Key Responsibilities

• Oversee daily clinic operations to ensure a smooth and efficient workflow
• Manage clinic staff and foster a positive team environment
• Handle patient inquiries, scheduling, and feedback with professionalism
• Liaise effectively with clients and stakeholders from various backgrounds
• Manage finances, including invoicing, budget tracking, and reporting using Excel
• Assist with sales and marketing initiatives to promote the clinic’s services
• Ensure high standards of customer service and patient satisfaction
• Maintain compliance with healthcare regulations and clinic policies

Skills & Requirements

• Proven experience in managing a healthcare clinic or similar environment
• Strong communication and interpersonal skills to liaise with diverse individuals
• Service-oriented, with a focus on delivering outstanding patient care
• Ability to multi-task and handle various administrative and operational duties
• Proficient in Excel and financial tracking
• Prior experience in sales and marketing will be an advantage
• Highly organized, detail-oriented, and capable of managing a fast-paced environment

Why Join Us?

• Be a part of a reputable healthcare facility with a strong commitment to quality care
• Work with a passionate team of healthcare professionals
• Competitive salary and immediate start
• Opportunity for growth and professional development

If you are a motivated individual with a passion for healthcare management, we would love to hear from you!

To Apply

Please send your resume and a cover letter to [email protected], outlining your qualifications and experience.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Pre-production Planning: Collaborate with directors, designers, and production teams to understand the vision and technical requirements of the show.
• Rehearsal Management: Organize and run rehearsals, ensuring the cast and crew are on schedule and all blocking and cues are noted.
• Create Prompt Book: Maintain a detailed prompt book that includes scripts, blocking, cues, and technical notes.
• Communicate with Production Teams: Act as a liaison between the director, cast, crew, and production teams (lighting, sound, set design, etc.) to ensure smooth operations.
• Schedule Coordination: Create and distribute rehearsal schedules, tech rehearsal plans, and performance call times.
• Oversee Set and Props: Ensure that the set and props are prepared and arranged according to the director's vision, making sure they are ready for use in rehearsals and performances.
• Health and Safety: Monitor the safety of the cast and crew, ensuring all safety protocols are followed and addressing any hazards.

Paws N’ Claws is a established Fear-Free concept clinic whom is looking for experienced Manager for our newly opened branch.

Led by Fear-Free certified Dr Esther Lam, we are all Fear-Free trained and guided. We pride ourselves in providing excellent veterinary care with desirous working environment, touching the lives of both our patients and clients.

We are a small animal veterinary clinic, seeing mostly dog and cat patients, and occasionally some rabbits, guinea pigs and hamsters.

Veterinary Office Manager must build positive, professional relationships with clients referring veterinarians and staff members. Experience in customer service in a fast-paced and hands-on environment is a must. An individual should be friendly, professional, courteous, and able to handle many tasks at once with numerous interruptions while appearing unruffled.

You will be expected to understand the inner workings of the practice. You should also be able to effectively supervise and manage the admin/office staff. In addition, you will be responsible for administrative staff allocation and customer grievance management. There may be times when you have to train both new and seasoned employees and/or resolve employee and/or client conflicts. Moreover, you are responsible for providing coaching skills to employees who are struggling.

You are responsible for overseeing each individual nurse as a Practice manager. You will work alongside administrative admin, accounts and Veterinary Practice Doctors to enhance practice performance.

Role & Responsibilities:

Leadership and management:

• Directly responsible for overseeing and leading the practice managers at each hospital.
• Responsible for working directly with the practice managers on the operations at the hospital, including staffing, inventory, employee training, and human resources.
• Act as a key resource and partner and incorporating their feedback and goals in your work with each practice.
• Collaborate with Admins and Accounts to review the financial reports with the practice leadership team and develop strategies for each practice.
• Responsible for reviewing the non-financial reports (inventory budgets; scheduling budgets) and driving plans of improvement based on the results.

Qualifications

• Strong communication, team-building and leadership skills.
• Highly organized and able to manage time effectively
• Bachelor’s degree or equivalent is required. No experience required however preferred.
• Self-starter that is excited to work in an entrepreneurial environment and can take initiative.
• Proficient with full suite of Microsoft office products
• Competently speak and write the English language. Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• Possess exceptional organizational and management skills.

General Tasks

• Possess and expresses a genuine love for animals and for working in an animal care environment.
• Maintain a professional, friendly demeanor while on the job.
• Perform job tasks efficiently promptly and efficiently when asked. Promote a positive attitude among staff.
• Show respect for clients, team members, and animals at all times.
• Ability to work in a highly collaborative environment and commitment to building relationships with colleagues, clients, and community is required
• Can display tact and diplomacy with staff members and clients even when busy or hectic.
• Upholds protocols, policies, and standards set out by Paws N Claws Veterinary Surgery
• Accurately manage financial transactions such processing end of day bills, taking payments, ordering and checking in supplies
• Proper medical records maintenance including documenting conversations with clients, scanning in documents as necessary, and entering on-line pharmacy requests.
• Maintains accuracy of financial reports including end or day, month, and year reports as needed. Liaise with bookkeeper and accountant on all account payable, accounts receivable, human resource, and inventory matters.
• Assisting in the recruitment, interviews, and hiring of support staff personnel.
• Completes all employee schedules and handles all time-off requests and coverage.
• Key Performance Indicators Management: Monitor key performance metrics and recommend improvements. Annual performance reviews. Help staff set goals and help plan so that these goals can be obtained.
• Communicates objectives, helps to motivate staff, help build & maintain morale; maintain core values and standards.
• Direct the front office and clinic administrative support staff through direct supervision, training, structuring, scheduling, motivation, and education to produce the highest level of client satisfaction possible from the services the reception staff provides
• Screens calls to determine which should be handled by other staff members; follows established policies and procedures in referring clients for immediate treatment of animals when requests are accompanied by descriptions of acute symptoms.
• Ensures appropriate medical information reaches the technicians or doctors in a timely manner
• Can answer telephones and handle calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone system.
• Keeping the reception area and room(s) clean and tidy as well as properly stocked with needed supplies.
• Access client information within the practice-management software system. Enter and retrieve client and patient data in the computer.
• Checking clients and visitors in and out of the hospital.
• Calling to remind clients of their appointments and rescheduling as necessary.
• Advise clients of special call-in times to check on patients or speak with doctors.
• Explain delays that affect clients. Ensure the comfort of clients and patients during their waits. Reschedule appointments as needed.
• Willingness and ability to present and explain fees during check out while discharging patients and processing of payments.
• Can outline costs and fees in a positive light while supporting hospital payment policies
• Supporting the hospital’s mission of delivering high quality patient care and exceptional client service.
• Facilitates resolution of client problems/complaints that doctors, or other staff, cannot resolve

Medical-Record Management Tasks

• Understand the electronic medical records system (Hippo vet)
• Understanding and able to use the billing system
• Understand and use special record notations, including male, female, aggressive, caution, and/or inactive.
• Managing medical records, reports and correspondence.

 Personel Management Duties
• Manages all the above staff to staying organized and effective in all their assigned tasks (responsible for making sure their individual responsibilities are completed).
• Direct training and development as necessary for each team member.
• Holding team accountable for quality and quantity of work performed.
• Upholding all procedures and protocols within the clinic.
• Key Support for Medical Staff (DVM, Technicians, TAs) as well as all the above administrative staff
• Onboarding and training on usage of key systems within the clinic in conjunction with off managers.
• Scheduling, time off request, finding coverage for call outs/unfilled shifts.
• Assist in working interview evaluations.

Salary: Starts from $3k onwards depending on experience, staff benefits and medical benefits

Job Description:

• Ensure the execution of the project in compliance with approved drawing and specifications requirements.
• Seek clarification well in advance for any ambiguities or missing information from Client's Consultant.
• Lead project team so as to deliver the project on time and complete all the works within the project budget.
• Arrange sufficient work areas for the next-coming subcontractors and prevent any stand-by or delay to them. Always avoid any claims from Client, subcontractors or third parties due to work delay.
• Achieve a zero accident together with site safety team.
• Keep all records for the additional works and forward these informations to headquater QS for VO follow-up.
• Take an ownership mindset and work cost-effectively and diligently.
• Maintain good manners and good relationship with Client as a company representative.
• Maintain good communication with all staffs.
• Other ad-hoc duties as assigned.

Job Requirement:

• Master / Degree in Civil Engineering / Construction Management / Building Services or its equivalent.
• Min 10 years’ experience in local construction industry.
• Independent, able to work under pressure and meet tight deadlines.
• Good analytical skills and able to work in a dynamic and fast pace.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Ability to handle customers’ requests and complaints with grace
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing