Total 79,588 Others/Any customer experience manager job vacancies in Singapore

Core Function:

The Centre Manager is responsible for managing the operations of the Day Activity Centre (DAC) and provides leadership in strategic and operational planning that includes the implementation of programmes and services for the clients, facilities management of the premises; as well as assigned centralized projects.

The Centre Manager will also drive the enhancement of existing procedures, standards and risk management frameworks to ensure a safe and supportive working environment for staff and clients. He/She will work in partnership with his peers and supervisor to identify, develop and pilot new programmes and services for clients.

Core Responsibilities:

A) Day Activity Centre (DAC) Management

1. Leads end-to-end operations of the Day Activity Centre (DAC).

2. Reviews and enhances the framework and structure for the DAC, as well as establishes and implements policies and work processes to ensure efficient service delivery and safety for clients and staff.

3. Identifies new needs of clients and caregivers and works with the Programme and Community Partnerships Manager to design appropriate programmes to address emerging requirements.

4. Plans, reviews and manages budgets and grants for the DAC’s programmes and services.

5. Oversees the Case Management team, ensuring adherence to the Standards of Practice (SOP) for client care that includes identifying and resolving the service gaps for the clients, and facilitates care plan discussions to ensure holistic care for clients.

6. Ensures accurate and timely submission of reports to the respective authorities, eg SGEnable, Ministry of Social and Family (MSF).

7. Conducts risk management assessments and implements risk mitigation plans to ensure workplace safety (including facilities and equipment).

B) Staff Development

8. Reviews, educates and co-ordinates training programmes relevant and required to equip the Training Officer group.

9. Supervises and nurtures staff to ensure they meet performance standards, building a strong teamwork.

C) Administration and Facility Management

10. Provides administrative and facility management support to the DAC and Head Office.

11. Provides IT Support services in collaboration with the vendors.

12. Any other projects / duties as assigned by the supervisor.

Requirements:

A) Education:

· Bachelor’s degree in social work, administration or related field.

· Certification in disability or senior care related field will be an advantage.

B) Experience:

· A minimum of five years of supervisory experience in the Social Service or Healthcare sector preferred, particularly in an outpatient setting.

C) Skills:

· Demonstrated skills in organization, management and leadership.

· Knowledge of and ability to work effectively with the community and stakeholders.

· Excellent presentation and written communication skills.

· Self-directed with ability to establish and maintain positive working relationships with staff, volunteers, and the public.

1. Oversee and manage all operational activity, schedules, and systems related to the business.

2. Responsible for developing and maintaining operational plans, policies, and procedures to ensure efficient and effective operations.

3. Analysing day-to-day operations, managing staff workloads and resources to meet service level agreements, and ensuring that regulatory and compliance requirements are met.

4. Mentor and train staff in areas such as security software and protocols, application and access control, and incident response.

5. As a member of the management team, Operations Manager will recommend organizational strategies and objectives, create and maintain budgets, analyze operational data, and collaborate with other departments to ensure that all company goals are achieved.

6. Possess excellent management and communication skills and be familiar with a wide range of information technology and security tools and best practices.

Job Description

The Facilities Manager is responsible for overseeing the efficient and safe operation of all aspects of the facility, including maintenance, repair, and optimization of the building structures and systems. The Facilities Manager must ensure that the facility meets all necessary regulations and standards while managing a team and contractors.

Responsibilities:

Facility Operations Management:

• Develop and implement comprehensive facility management programs, policies, and procedures.
• Oversee and manage all day-to-day facility operations, ensuring efficient utilization of resources.
• Coordinate and manage service contracts for facility maintenance, security, cleaning, landscaping, and other related activities.
• Ensure compliance with health, safety, and environmental regulations.

Preventive Maintenance and Repairs:

• Develop and implement preventive maintenance programs to ensure the optimal functioning of building systems, including electrical, HVAC, plumbing, and other facilities equipment.
• Plan and execute facility repairs, replacements, and upgrades to meet safety standards and maintain asset value.
• Maintain accurate records of all maintenance and repair activities.

Budgeting and Cost Control:

• Develop and manage the facility budget, tracking expenses, and ensuring adherence to financial targets.
• Identify cost-saving opportunities, negotiate service contracts, and manage vendor relationships to optimize cost efficiency.
• Maintain records of all financial transactions related to facility operations.

Team Management:

• Supervise and mentor facility staff, contractors, and service providers.
• Conduct performance evaluations, provide regular feedback, and identify training and development needs.
• Foster a positive and collaborative work environment that promotes productivity and high performance.

Stakeholder Management:

• Collaborate with internal stakeholders, including property management, engineering teams, and other departments, to ensure the facilities meet operational requirements.
• Interact with external stakeholders, such as government agencies and contractors, to ensure compliance with laws, regulations, and standards.
• Respond to tenant inquiries, concerns, and requests related to facility operations.

Requirements:

• Degree from a recognised tertiary establishment and have managed an accumulated building portfolio of >100,000 sqm in the past 3 years.
• He/She must have a minimum of 5 years of relevant working experience at his/her equivalent level as a FM, or Tier 2 Certified Facilities Management Expert (CFME) accreditation by Singapore International Facility Management Association (SIFMA) accreditation scheme,and proven management background.
• Proven experience in managing facility operations, preferably in commercial real estate/industrial.
• Strong knowledge of building systems, codes, regulations, and industry best practices.
• Excellent organizational and problem-solving skills.
• Effective communication and interpersonal skills.
• Proficiency in computer applications and facility management software.
• Ability to work independently and effectively manage multiple priorities.
• The Facilities Manager plays a crucial role in ensuring the smooth functioning and maintenance of the facility.
• By efficiently managing resources, implementing preventive maintenance programs, and overseeing day-to-day operations, they contribute to the overall success and functionality of the facility.

Job Description:

In charge of running the operations of the centres in the cluster.

Establish and maintain good relations with relevant stakeholders (School management, Parents, Internal and External parties)

Manage and lead a team of Supervisors and teachers in our school-based centres.

Continuously train and motivate Supervisors and Programme Staff.

Evaluate and constantly improve the staff classroom management skills.

Able to counsel students and staff with behavioral / disciplinary issues.

Provide weekly and monthly reports for management.

In charge of yearly events and activities of the centres.

Job Requirements:

Candidate should possess a minimum Diploma certificate.

Obtained the relevant Student Care related course certificates.

2 years of minimum working experience in the related field

Excellent communication skills

Required Skill(s): Leadership, Management, Teamwork, Classroom management, Dedicated, Detail-Oriented, Passionate, Commited, Counseling

Job Description:

- [ ] Coordinating and ensuring smooth running of daily canteen operation

- [ ] Ensure that food hygiene and safety standards are maintained and comply.

- [ ] Maintain and upkeep good personal hygiene and sanitation according to food handlers’ requirements as well as high work and safety standards in the workplace

- [ ] Responsible for training new employee providing them with necessary skills to excel in their job.

- [ ] Any other Ad-hoc duties as assigned by the management

Requirements:

- [ ] Prior F&B Supervisor and Managerial experience will be advantageous

- [ ] Competent in MS Words, Outlook, Excel, G-Suite/Google Workspace

- [ ] Good Communication and interpersonal skills

- [ ] A valid Basic Food Hygiene certificate is a must

- [ ] Fast-paced environment

Mon to Fri: 8am to 5:45pm

Job Description

• Set strategy and direction for the product line to optimize P&L by gaining market share, increasing profitability and developing new business opportunities
• Own marketing budget and coordinate promotion actions for respective products
• Coordinate product operations throughout the product lifecycle being the link between sales, engineering and production managers
• Part of business unit organization with global coverage

Job Responsibilities

• Familiar with the connector requirement in storage, server and CPU sockets
• Run market analysis including competitive activity and maintain market intelligence on respective product line with support of market intelligence team and regular interaction with sales team
• Gather and prioritize customer requirements on products interfacing with sales teams
• Identify need for product extensions / modifications and prepare required ARs
• Define positioning of product line in market as well as Go-To-Market strategy and prioritisation amongst product to optimize overall gross margin of product line
• Coordinate new product launches working closely with sales and plant product managers to keep TTR as short as possible
• Prepare promotion material and drive marketing actions to support the sales with help of Marcom team
• Design pricing rules and lead regular reviews of their application; modifying them to maximize profitability
• Identify new business opportunities and coordinate their Go-To-Market working closely with sales
• Review and challenge sales targets on product line as part of the budget reviews
• Review and challenge cost, lead time and quality targets quarterly with site production manager, operations and planning teams.
• Be involved in the relationship management with strategic customers/partners
• Approve specific pricing decision as part of the pricing escalation process

Job Requirement

• Business/marketing related experience gained from electronics/technology/connector related industry
• Passionate with technology
• Able to communicate in Mandarin for liaise with Mandarin speaking people
• Strategic, analytical, international mindset

Job Description & Requirements

• To be accountable for delivering sales volume to meet targeted sales objectives
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India for products procurement.
• Should have knowledge about the geographical and seasonal availability of products like spices, grains for procuring at right time and should able to negotiate with the suppliers for best prices.
• Should coordinate with the overseas team in preparing spice powders (Masala powders) to suggest the flavours and quantity which are required by customers in the local market.
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business.
• To promote and market the products to the local buyers, to market new products from overseas especially from India to local market.
• To be ready to travel overseas to procure products, should possess local market product knowledge especially about Bangladesh products.
• Should liaise with Impex companies to for product procurement.
• To lead, supervise and manage our merchandising team to ensure the effectiveness of works
• Developing a solid and trusting relationship between major key clients and company
• Make product appeal to the target market
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• ·Working with sales team, creative, advertising, logistics and team members from other departments to ensure the highest quality of products are being procured and sold.
• To resolve any inquiries/issues/complaints arising from the customers.

What a Program Manager does in HP:

• We are searching for an Engineering Program Manager to work across in SEA and the West Coast, to coordinate and drive manufacturing ramp and stabilization works.
• You be expected to seam together key contributing areas in production outs, planning capacity, cost at the E2E system, leading to successful ramp and stabilization goals.
• Your roles include running director-level group meetings, maintaining schedules & issues lists, and coordinating and leading activities and handoffs across departments and organizations.
• You shall actively interact and influence key stakeholders, meeting 1:1 regularly, representing your organization and speaking up, and getting feedback for everyone and integrate into overall master program.

Individuals who will do well in this role in HP, usually possess:

• Bachelor's or Master's Degree in Business Management, Engineering, Computer Science or equivalent.
• PMP/PMI certification preferred.
• Typical more than 6 years experience in Program Management or People Manager.
• Strong initiative, excellent judgment, making recommendations to sustainable policies and practices.
• Strong peoples' skill, interpersonal relationship, ability to work across cultures, and different job levels, including senior executives.
• High sense of accountability and responsibility, ability to identify gaps promptly and take effective actions and influence stakeholders.
• Experience program management, demonstrated skills in managing high complexity, risk assessment and managing mitigations.
• Excellent communication skills, strong executive presence.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.

HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in Singapore.

• Competent in building ontracts, public sector standard conditions of contract, SIA Building Contracts and REDAS Conditions of Contract.
• Carry out tender evaluation and prepare recommendation report, contract documents, variation orders and any other contractual claims.
• Well versed in drafting project master programme.

EA Licence No. 16C7962

We are hiring a production manager for our catering arm.

Requirements:

-At least 3 least experience in catering or food production facility

-Experience in both hot and cold kitchen

-At least 3 years experience in western pastry production

-Experience in project management

-Able to work on weekend and public holidays

-Able to work in rotational 24 hours shift

-Experience in managing entire production facilty management including, rostering, QC, menu creation, inventory management, logistics

Job Summary:
We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.
• Experience in managing IT projects within the financial or government sectors.

Key Responsibilities

1. Operations ManagementOversee daily operations, ensuring smooth service and quality standards.
   Implement and maintain operational policies and procedures.
   
2. Staff ManagementRecruit, train, and supervise staff, including servers, cooks, and support staff.
   Conduct performance evaluations and provide feedback.
   Foster a positive work environment and resolve staff conflicts.
   
3. Customer ServiceEnsure high levels of customer satisfaction by addressing complaints and feedback.
   Develop and implement customer service training for staff.
   
4. Financial ManagementPrepare and manage budgets, forecasts, and financial reports.
   Monitor expenses and revenues, and take corrective actions as needed.
   Oversee inventory management and control food and beverage costs.
   
5. Marketing and PromotionCollaborate on marketing strategies to attract new customers and retain existing ones.
   Plan and coordinate special events or promotions.
   
6. Compliance and SafetyEnsure compliance with health and safety regulations, food safety standards, and labor laws.
   Conduct regular inspections and audits of the premises.
   
7. Menu ManagementWork with chefs to develop and update the menu based on seasonal ingredients and customer preferences.
   Monitor food quality and presentation.
   
8. Supplier RelationsBuild and maintain relationships with suppliers and vendors.
   Negotiate contracts and ensure timely deliveries.
   
9. Reporting and AnalysisAnalyze restaurant performance data to identify trends and areas for improvement.
   Prepare reports for ownership or corporate management.
   

Skills and Qualifications

• Leadership and Communication: Strong interpersonal skills to lead a diverse team and engage with customers.
• Organizational Skills: Ability to manage multiple tasks and prioritize effectively.
• Financial Acumen: Understanding of budgeting, accounting, and cost control.
• Problem-Solving: Ability to handle unexpected issues calmly and efficiently.
• Knowledge of Food Safety Regulations: Familiarity with health codes and food safety practices.

Sub responsibililties

1. Menu DevelopmentCreate and design innovative menus that reflect seasonal ingredients and customer preferences.
   Experiment with new recipes and techniques to enhance the dining experience.
   
2. Food PreparationOversee the preparation and cooking of dishes, ensuring high-quality standards.
   Ensure that food is prepared according to recipes and specifications.
   
3. Kitchen ManagementSupervise kitchen staff, including cooks and assistants, providing guidance and training.
   Manage kitchen workflow and ensure timely delivery of meals.
   
4. Inventory ManagementMonitor inventory levels and order supplies as needed, ensuring quality and freshness.
   Control food waste and maintain portion control to manage costs effectively.
   
5. Food Safety and HygieneEnsure compliance with health and safety regulations, food safety standards, and sanitation practices.
   Conduct regular inspections of the kitchen and storage areas to maintain cleanliness.
   
6. Quality ControlTaste and evaluate dishes to ensure they meet quality standards.
   Address any quality issues promptly, making necessary adjustments to recipes or processes.
   
7. CollaborationWork closely with front-of-house staff to ensure seamless service and guest satisfaction.
   Communicate effectively with suppliers and vendors regarding food products and requirements.
   
8. Training and DevelopmentTrain new kitchen staff in food preparation and safety standards.
   Foster a positive and collaborative kitchen environment.
   
9. Cost ManagementAssist in budgeting and controlling food costs while maintaining quality.
   Analyze food cost reports and make adjustments as necessary.
   
10. Customer InteractionOccasionally interact with guests to receive feedback and enhance their dining experience.
    

Skills and Qualifications

• Culinary Skills: Proficiency in various cooking techniques and knowledge of different cuisines.
• Creativity: Ability to innovate and develop new recipes and dishes.
• Leadership: Strong leadership skills to manage and motivate kitchen staff.
• Time Management: Excellent organizational skills to manage multiple tasks under pressure.
• Attention to Detail: Meticulous approach to food preparation and presentation.

• Oversees in the day-to-day leadership and management of an outlet on all aspects of operations in kitchen and services.
• Oversees the quality of food and service and be main point of contact for all guest’s satisfaction matters.
• Be responsible for recruiting and training team on-going basis.
• Be responsible for key financial aspects (Budget vs Actual Sales, Sales Projections & Growth, Inventory management, P & L) and KPI’s (guest experience feedback, team member turnover, mystery shop score, team member engagement survey).
• Proven ability to effectively run both front and back of the house and lead every shift to the Brand standards of quality and service.
• Proactively taking on additional responsibilities where required.
• Be an amazing example of service, providing exceptional and professional interactions with guests and staff alike.
• Ability to promote and drive a culture of the core values and quality & service excellence-cultivates and drives a work atmosphere that is relaxed, welcoming and fun.
• Provides leadership to our service team, nurturing them to even greater heights of happiness, knowledge, and service.
• Ensures maximizing profits and minimising costs including efficient scheduling of staff and inventory control, in partnership with the culinary team.
• Mentors and develops team members to help them reach their full potential.
• Ability to operate with flexibility and creativity.
• Ability to achieve goals through others.
• Provide sufficient trainings
• Ability to manage and restaurant with a high level of attention to detail and genuine care.
• Possesses passion for hospitality. Ensures that you have a contagious enthusiasm and infectious energy and ability to influence people in a positive manner.
• Other duties as assigned.

Position title: Key Account Manager (FMCG)
Location:Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Web3 Financial Product Manager

Web3金融产品经理

Primary Responsibilities:

1. Lead the design, market research, and positioning of Web3 financial products.
2. Understand and analyze customer needs to create financial products that meet market demands.
3. Collaborate closely with the technical team to ensure the feasibility of product designs and optimize user experience.
4. Manage the product development lifecycle, including requirement gathering, feature planning, iterative development, and product launch.
5. Oversee risk management, monitor product performance, conduct data analysis, and implement product iterations based on market feedback.
6. Create and maintain product documentation, including whitepapers, user manuals, and marketing materials.

主要职责：

1.负责Web3金融产品设计、市场研究和产品定位。

2.理解并分析客户需求，设计符合市场需求的金融产品。

3.与技术团队紧密合作，确保产品设计的可行性和用户体验的优化。

4.管理产品开发周期，包括需求收集、功能规划、迭代开发和产品上线。

5.风控管理，监控产品性能，进行数据分析，根据市场反馈进行产品迭代。

6.负责产品文档的编写，包括产品白皮书、用户手册和市场推广材料。

Basic Requirements:

1. Over 3 years of experience in financial product design or management; experience in Web3 or blockchain is preferred.
2. Strong understanding of financial markets and products, including but not limited to DeFi and crypto asset management products.
3. Excellent communication and problem-solving skills，Fluent communication in Chinese.
4. A keen interest in emerging technologies.

基本要求

1.3年以上金融产品设计或管理经验，有Web3或区块链相关经验者优先。

2.熟悉金融市场和金融产品，包括但不限于DeFi、加密货币资管产品等。

3.具备良好的沟通能力和解决问题的能力，华文可以流利沟通。

4.对新兴技术有强烈兴趣。

Marketing Manager Roles & Responsibilities:

Oversee all marketing campaigns for their company or department

Implement strategy

Promote a business, product, or service

Ensure the company is communicating the right messaging to attract prospective customers and retain existing ones

Represent the marketing team to cross-functional groups including product management, sales, or customer support

Updating senior leadership on the progress of marketing activities and reporting on the results of campaigns

Day-to-Day Duties:

Manage and coordinate marketing and creative staff

Lead market research efforts to uncover the viability of current and existing products/services

Collaborate with media organizations and advertising agencies

Brainstorm ideas for new campaigns

Coordinate with the sales team and other departments to produce effective strategies

Monitor current campaigns, ensuring their staff meets deadlines and complete necessary tasks

Analyze data to evaluate the success of their marketing efforts and come up with new ideas to improve brand marketing and exposure

Job Responsibilities:

• Leads the technical team to support construction team for all design matters
• Reviews all technical documentation and drawings of the Project works
• Works closely with the appointed Consultants and construction team on designs and project deliverables
• to enhance site efficiency and constructability
• Leads on the design approval from the Authority/Agency including URA,BCA,LTA,PUB etc for the Project
• works
• Manages design approval process in a timely manner to resolve all technical issues
• Ensures strict compliance of the design in accordance with the contractual requirements
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the
• relevant parties
• Leads the technical team to work closely with in-house BIM team and resolves all clarifications on
• technical requirements pertaining to the Project works
• Identifies and highlights to Management and project team of any potential risks or issues that will impact
• Project performance
• Prepares and presents design progress status and slides to Management, project team and Client as and
• when required.
• Strong coordination and collaboration with other disciplines (i.e Architectural, MEP, BIM etc.) on design to
• ensure delivery of high quality outcome
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil
• and structural engineering projects as and when assigned
• Attends Progress Meeting, Technical Meetings, Coordination Meetings, Site Meetings, etc.

Job Requirements:

• Candidate must possesses Bachelor's Degree in Civil Engineering recognized by the Profressional
• Engineering Board
• At least 8-12 years of design experience or design management experiece.

Job Summary -:

Lead and oversee the sales and marketing team. To provide efficient and effective, business and customer development and day to day sales operations management to achieve the budget and profitability for the organization.

Key Responsibilities and Accountabilities

1. Business & Customer Development

i) To identify opportunities to increase profitability by targeting new customers and/ or increasing business with existing customer

ii) Management of corporate accounts by ensuring they are provided with efficient and high level service

iii) Management of sales territory plan

iv) Tender Management

v) Development of existing and new trade lanes

vi) Carry out market research in order to build market intelligence data base and pricing strategy

vii) Develop, launch and monitor sales campaigns

2. Sales Staff Development & Management

i) To ensure all sales staff receives required training I all systems, policies, procedures, and practices

ii) To set and provide aggressive sales targets to sales team

iii) To review sales staff performance and include training programmes for their growth and development

iv) Provide leadership to the sales team by assisting and encouraging them to look for innovative ways of performing their functions more productively

v) Manage recruitment, absence, retention and rewards of the sales team with the support of HR

3. Manage Day to Day Operations

i) Set weekly sales targets for self and team

ii) To visit the top customers as per requirement

iii) To ensure at all times the department is adequately staffed so as to achieve the budgeted and profitability targets

iv) Conduct & participate in weekly/monthly sales department meeting to review performance and targets achieved, and steps going forwards

v) Maintain relationship with our principal carriers and other main suppliers in helping to achieve growth

vi) Achieve the sales targets and provide regular reporting to Country Manager

Requirement -:

1) Minimum educational qualification required Diploma level and above.

2) A minimum of 8 years freight forwarding LCL with 5 years experience as Manager.

3) A great attitude and self motivated individual

4) Excellent written and communication skills

5) Well versed with MS office and other computer software

• Oversees in the day-to-day leadership and management of an outlet on all aspects of operations in kitchen and services.
• Oversees the quality of food and service and be main point of contact for all guest’s satisfaction matters.
• Be responsible for recruiting and training team on-going basis.
• Be responsible for key financial aspects (Budget vs Actual Sales, Sales Projections & Growth, Inventory management, P & L) and KPI’s (guest experience feedback, team member turnover, mystery shop score, team member engagement survey).
• Proven ability to effectively run both front and back of the house and lead every shift to the Brand standards of quality and service.
• Proactively taking on additional responsibilities where required.
• Be an amazing example of service, providing exceptional and professional interactions with guests and staff alike.
• Ability to promote and drive a culture of the core values and quality & service excellence-cultivates and drives a work atmosphere that is relaxed, welcoming and fun.
• Provides leadership to our service team, nurturing them to even greater heights of happiness, knowledge, and service.
• Ensures maximizing profits and minimising costs including efficient scheduling of staff and inventory control, in partnership with the culinary team.
• Mentors and develops team members to help them reach their full potential.
• Ability to operate with flexibility and creativity.
• Ability to achieve goals through others.
• Provide sufficient trainings
• Ability to manage and restaurant with a high level of attention to detail and genuine care.
• Possesses passion for hospitality. Ensures that you have a contagious enthusiasm and infectious energy and ability to influence people in a positive manner.
• Other duties as assigned.

Job Description & Requirements

• Your main responsibility is to lead the development and implementation of marketing campaigns, including:
• Develop marketing campaign ideas, objectives, budgets, and execution calendar.
• Conduct brand building activities such as events, PR, and social media.
• Maintain constant brand presence across all key channels and consumer touch points.
• Track and monitor brand and competitor activities and performance metrics.
• Track and monitor campaign performance metrics.
• Develop and manage brand and marketing assets.
• Manage external relationships with freelancers and other creative support.

SKILLS & EXPERIENCE

• Excellent communication and interpersonal skills at all levels in the organisation and proven ability to build strong professional relationships.
• Highly organised and able to multi-task
• Proven experience in creating and executing detailed partner marketing plans.
• Systematic approach to sharing knowledge and best practices across multiple teams.
• Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.
• Strong project management skills
• 6 days working/ week
• Able to work at the weekend and public holiday

As the E-Commerce Manager, you are responsible for the sales performance, customer experience, and the overall profitability of COS online store.

In this role, you lead the E-Commerce Team to ensure the runs in the most efficient way. You conduct the strategic planning and all operational as well as commercial activities.

What you will do:

• Responsible for defining and developing COS digital sales strategy for your market in cohesion with the overall seamless sales strategy and the COS brand vision
• Enhance the online store customer experience in your market, to increase selling and online growth
• Collaborate within the E-commerce team, creating an efficient and informative workflow towards the set long and short term goals
• Collaborate with global and regional ecommerce team to align selling, content and customer experience strategy
• Work with merchandising and logistic team to secure fulfilment and shipping
• Analyse selling reports, budget and other available tools to make right business decision to meet selling targets
• Develop, execute and follow up with the ecommerce strategy to drive sales growth
• Accountable for setting the online budget and following up on P&L, supported by controlling (Sales, Returns and other relevant matrix)
• Drive the business forward by constantly analysing and assess the effectiveness of the E-commerce operations and current needs based on market competition, implementing new methods, systems and ways of working where relevant

QUALIFICATIONS

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed

• Previous working experience in a Ecommerce Manager from brands, or marketplace platforms.
• Prefer to fast fashion/ retail/ beauty industry
• Excellent communication and presentation skill
• Highly analytical and proficient in the use of Microsoft Office/ Google Analytics, GA4, Adobe Analytics
• Work with result-driven
• Ability to balance strategic planning with day-to-day execution
• Excellent problem solving & decision making abilities
• Able to work flexibly, multi-task and determine key priorities

ADDITIONAL INFORMATION

This is a full time permanent contract based at our regional office in Singapore.

Job Description/Responsibilities:

· Construction management of main builder works for office interior fit-out projects

· Attends meetings with stakeholders such as clients, contractors and suppliers

· Manages project schedule and coordinates with stakeholders to ensure accurate and timely execution of deliverables with on-site team

· Assign and monitor resources to ensure project efficiency and maximize deliverables

· Plan and coordinate to execute commission activities

· Conduct technical reviews to ensure compliance with project requirements.

· Coordinate activities with subcontractors in accordance of project schedules and contract requirements

· Manage resources required on site

· Manage workplace safety in accordance with safety and health regulations

· Monitor quality of construction to ensure compliance with building control regulations.

· Supervise site labor force to ensure project operations comply with standards and regulations.

Job Requirements:

· Working hours: Weekdays 9-6pm, Saturday half day when needed

· Role is open to only Singaporeans or Permanent Residents

· 3-5 years working experience in office interior construction projects

· Possess a diploma / bachelor’s in project management/construction/engineering or equivalent

· Holds BCSS, Manage Work at Height, Bizsafe Level 2 Certification

· Proficient in AutoCAD, Microsoft Office, Excel

· Highly motivated, independent and pro-active individuals are preferred

· Able to cope with flexible working hours due to project requirements

· Strong attention to deadlines and budgetary guidelines

· Strong written and verbal communication skills

Responsibilities:

• Lead and Schedule Operation department team daily schedule (Supervisors and Technicians)

• Deliver cost budgeting and practice lean resource management to drive operation cost down with the use of IT and technology

• Ensure projects are carried out within budget and resources are allocated appropriately with safety compliances

• Provide strategies and measurement to ensure each team is performing to standard and ensure each headcount are value adding to the company’s productivity and efficiency

• Provide and arrange internal or external training to upskill everyone

• Discipline and conduct safety awareness talks and training

• Drive absentees’ rate, overtime rate and defect job rates to the lowest

• Ensure project delivered and signed off by the clients (Delivery Order) and materials receive are accordingly to orders

• Manage Logistic and inventory team to ensure all delivery and materials are account for • Collaborate with multi-disciplinary engineering teams, and work with vendors and contractors

• Perform detailed documentation to track project development and design process

• Assist in HR related communications and procedures for the operation teams

• Assist in creating statistical reports for management.

• Any other duties as assigned and comply to ISO / OSHA standards

Leadership:

• Lead, manage and motivate allocated team member(s)

• Develop clear goals that is in line with Management’s direction

• Be an excellent team player/mentor to collaborate with the internal and external teams/business partners

5 day work week, 8.30am to 6pm

Ubi Road 3

Interested candidates please email your CV to [email protected] or whatsapp to 97554222

XIN WEI

CEI Reg: R23118455

RECRUITMENT MANAGER

Contact: 97554222

Link2 Manpower Pte Ltd

MOM Reg No. 22C1131

Office Mainline: 97704222

Website: www.link2.com.sg

We are looking for an energetic, hardworking, entrepreneurial person to manage our growing bar-restaurant brand located in the heart of Singapore's CBD. It's excellent atmosphere and reasonable prices attract a fun, enthusiastic crowd that can be grown and developed further. The general manager will be responsible for:

• Recruiting, training and supervising of a capable staff

• Developing SOP’s and staff guidelines to be delegated to Restaurant Manager for operational implementation

• Staff communications including daily briefings, daily one-on-one with Restaurant Manager, weekly staff meetings and weekly reporting to directors

• Supplier negotiation and relationship management with assistance of daily support and ordering from Restaurant Manager and Head Chef

• Menu development with assistance from Restaurant Manager, Bar Manager and Head Chef

• Business development and marketing through events, in-venue marketing, social media, website and customer database management with assistance from Restaurant Manager and team

• Administrative tasks including payroll, HR, government compliance and financial management of the business

We are looking for someone not to just come in and do a job, but to utilize their skills to develop the job to extend our team beyond our current position. Qualified candidates would be:

• 8 - 10 years of experience in F&B management

• Commercial awareness and entrepreneurial attitude

• Flexible and hardworking

• Communication, teamwork, organizational and problem solving skills

• Skilled with Microsoft Excel and accounting systems (Xero is a plus)

We offer incredibly competitive remuneration:

• $9,500.00 monthly salary

• Performance bonuses based on revenue, cost margins and profitability targets

• Career development options upon new outlet expansion in 6 -12 months

We hope you are excited to be part of the team and we cannot wait to see meet you. Contact Ed by email with your resume at [email protected]

Finance Manager

Elmwood Design Consultancy, Singapore Studio

Elmwood Design Consultancy is a leading global design agency renowned for creating impactful and innovative brand experiences. With a rich history of design excellence, we are committed to pushing the boundaries of creativity and design to deliver outstanding results for our clients. As we expand our creative team, we are seeking an experienced and dynamic Financial Controller to join our Singapore Studio.

Who are we looking for:

Commercial Management:

• Provide proactive financial insights and analysis to ensure transparency around business performance, minimizing surprises by keeping management well-informed of financial trends and risks.
• Oversee the monthly review of Master Account Plans, ensuring that financial and other KPIs are tracked against budget and forecast, driving performance improvements where necessary.
• Work closely with the MD and senior client service teams to manage profitability and revenue streams, ensuring alignment with the agency's strategic goals.
• Collaborate with client service teams to translate business ideas into financial plans and projections, offering support on how to best meet these goals.
• Lead efforts to optimize cost spending and maximize revenue, identifying key business drivers and developing financial models that support growth.
• Manage the budgeting and forecasting processes across all studios and the Holmes & Marchant network, ensuring both short-term and medium-term goals are achieved.
• Monitor client profitability and ensure optimal utilization of resources, overseeing inter-office resource sharing and aligning with the collaborative "One Elmwood" culture.

Financial Operations:

• Stewardship of local finance and management accounting, overseeing all finance functions for Singapore Studio
• Lead monthly financial reporting processes, preparing full P&L, balance sheet, and working capital reports to ensure timely and accurate financial insights.
• Manage the budgeting, forecasting, and long-term planning processes, working with HR, IT, Client Services, and Creative teams, as well as HQ and regional colleagues. This includes:
• Annual budgeting and long-term financial planning
• Bi-weekly cashflow forecasting
• Weekly revenue pipeline tracking
• Monthly and quarterly P&L forecasting
• Ensure sufficient working capital by managing debtor settlements, timely billing, and advance payments from customers where possible.
• Track and monitor actual financial performance against budgets, identify opportunities and risks, and propose solutions where necessary.

Audit, Tax & Compliance:

• Oversee the audit process for all Singapore-based entities, ensuring readiness and full compliance with statutory and internal requirements.
• Manage tax computations, compliance, and submissions, ensuring all statutory obligations are met.
• Ensure compliance with regulatory requirements, including reporting obligations to statutory bodies.
• Build and maintain strong relationships with external auditors, tax agents, and legal firms to ensure efficient and compliant operations.
• Ad-hoc Initiatives:
• Support the company’s growth by contributing to additional financial initiatives as the business expands, including process improvements and new project evaluations.

What you have done:

• Extensive experience in senior finance roles, preferably within creative services, marketing, or people-focused industries.
• Bachelor's degree in accounting, finance, or a related field.
• Recognized accounting qualification (ACCA, CIMA, CPA).
• Demonstrated leadership experience, with the ability to influence and collaborate across senior leadership teams.
• Proven ability to translate complex financial data into actionable insights for business leaders.

What We Offer

• Agency Retreats
• Group Health Insurance
• Group Personal Accident Insurance
• A hybrid working environment
• Curated Learning & Development opportunities
• Annual festivities, along with various social events throughout the year
• Fun Studio environment working alongside great and talented individuals
• We offer 'Recharge Friday' every two weeks, providing our team members a half-day off on Fridays to promote well-being and rejuvenation.

Equal Opportunities:

Elmwood Design Consultancy is an equal opportunity employer. We value diversity and encourage candidates from all backgrounds to apply. We appreciate all applicants' interest; however, only those selected for an interview will be contacted.