Total 84,011 Full-time customer experience manager job vacancies in Singapore

Team Summary

Do you want to work on thumb-stopping social media content and original campaign creative?  Do you like the idea of working with celebrity athletes from the FIFA, Olympics and Formula 1? AND would you like to do all that for one of the world’s most recognizable brands and our fortune 500 clients?

Introducing Visa Design Studio, an expanding in-house creative and design agency set up to support Visa’s, clients and partners in the Asia Pacific region, and to drive revenue growth for Visa. You will not only develop exciting creative strategies and campaigns for our clients and partners across the various markets in AP, but also create high visibility creative for Visa’s core brand and sponsorships. You will be expected to meet creative service revenue targets as part of your responsibilities.

If you have always wanted a hybrid client-agency life, here is the perfect opportunity.

What a Manager, Creative & Design at Visa does:

• Inspire and work with the Visa Design Studio team to develop innovative creative solutions, from broad concept development through to production and implementation providing clear and constructive direction throughout the process.

• Drive client take-up of creative services with high quality creative and impactful selling. Communicate and present design concepts to external and internal clients, explaining the creative rationale in the context of business objectives.

• Drive AP Marketing Services revenue growth by effectively executing client projects and briefs through Visa Design Studio.

• Work hands-on to ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals.

• Develop creative ideas that meets both our clients’ objectives as well as our business objectives.  

• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors. Manage and create design components ranging from web, graphics, social as well as digital media content, print, environmental, OOH, BTL and packaging across all levels of project complexity.

• Stay updated with industry trends, tools, and best practices to continuously improve creative and design processes and output.

• Collaborate effectively with Visa marketing teams, copywriters, and broader campaign creative team to develop world-class creative work.

• Make designs come to life by conceptualizing, creating and animating storyboards, editing videos, creating mock-ups, convert layouts to HTML format, etc. Prepare and organize final artwork delivery, ensuring all details and requirements are in place.

Why this is important to Visa

You will report to the Creative team lead for Visa Design Studio. The Visa Design Studio team (part of the Visa AP Marketing organization) is responsible for delivering creative services to Visa’s clients and driving a key marketing service workstream for revenue growth. The team is in it’s early stages of expansion and the role will be integral in its formation. 

What you will need:

You will need to have a strong passion for creativity and strategic design, as well as a high level of comprehension in brand interpretation. Be solutions-oriented, and able to work independently as well as be a team player. As this is a client-facing role, you will need to have strong influencing and project management skills. The successful candidate will need to be able to efficiently multi-task in a fast-paced environment, have a systematic approach and be able to navigate around ambiguity.

Requirement:

• Have Call centre exp/ Customer Service
• Min Nitec/Diploma
• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General Responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customer

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Customer Service Assistant | logistic | Up to $2.5k | 5 Days | Jurong

Basic $1800 - $2500 (With AWS)
Working Days: 5 Days (if required OT will get OT pay)
Working hours: Monday - Friday 8:30am - 6pm
Location: Penjuru road (move to senoko in 2025 Q1)

Job Description

• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirements

• Minimum 1 year experience in logistics
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

Are you as excited as we are when we talk about the storage and distribution of bulk liquids at our state-of-the-art tank containers and terminals located in key markets? Could this be the scene for your next career move? We are currently recruiting for a SHEQ Manager to join our SHEQ team.

Stolt Tank Containers (STC) is a leading provider of door-to-door transportation services for bulk- liquid chemicals and food-grade products. With a fleet of more than 50,000 tank containers, STC is the only operator with its own worldwide network of 22 owned and joint venture depots. Our culture champions digitalization, collaboration and continuous improvement, as well as a commitment to a sustainable future.

What you will be doing

As a SHEQ Manager, you will be responsible to support Global SHEQ & Sutainability Director on the STC SHEQ strategy and objectives. To lead, develop and maintain STC’s SHEQ management programs and systems in the concerned region. To support line management in delivering SHEQ objectives

Job Responsibilities

SHEQ Manager region:

• Execute (in conjunction with line management) the strategic direction determined by the global director for the continuous improvement of SHEQ management program and systems.

• Advise line management and assist with the implementation of new or existing SHEQ-related legislation, rules and Company standards to include: fire prevention, health and safety awareness training, site inspections of Company and contractors’ sites.

• Lead safety incident investigations, provide SHEQ expertise during the investigation of Customer Complaints, provides support and expertise to line management, monitor corrective actions and ensure all documentation is updated.

• Take full responsibility for regional preparations and execution of periodic health, safety and quality assurance audits.

• Assist in managing vendors through improvements based on non-conformities, supplier audits and KPI’s.

• Advises line management on health, safety, quality and environmental matters and manages this process to ensure all advice is incorporated into day to day processes and operations.

• Guide regional management or project teams on SHEQ related projects and tasks as they arise to ensure SHEQ principles are integrated.

• Monitor, analyze and regularly report SHEQ trends & statistics of set critical performance indicators to the global director and to the local management team as agreed or required by applicable legislation, regulations, adopted Industry and SHEQ standards, programs or best practices.

• Advice pro-actively to and keep the global manager abreast of any suggestions for improvement, areas of concern etc. that need regional / global focus and/or follow up.

Reputation and branding:

• Pro-actively analyze, identify, report & share learnings with SHEQ Coordinators and/or STC employees regionally through regular communications to improve the organizations SHEQ awareness and performance.

• Further develop the safety reputation of tank container logistics and the organization’s HSE reputation by representing and participation in project teams or local industry organizations such as ITCO and CDI and SQAS.

Improve & develop SHEQ awareness and behaviour:

• Develop & implement SHE&Q related training and HSE awareness in conjunction with the global manager, to promote STC’s SHEQ principles & culture in the organization.

• Guide train & develop local management and local employees in the area of SHEQ to become competent.

• Pro-actively analyze, identify, report & share learnings with STC employees regionally through regular communications to improve the organizations SHEQ awareness and performance.

• Pro-actively report to global director and (local) management on the status, progress, achievements and concerns in achieving agreed objectives & deadlines;

Qualifications

· Bachelor’s degree required.

· Trained Internal Auditor ISO 9001 and / or ISO 14000, or willing to be certified;

· Knowledge of the logistical trade is an advantage.

· Minimum 4 years’ experience in logistics & transport industry;

· Operational and/or commercial experience preferred;

· Demonstrable experience in SHEQ (ISO 9001, ISO 22000, SQAS, IMPCAS);

What we offer

· A full-time and permanent role

· Working hours: 5 days’ work week (Monday – Friday), 9am to 5.30pm

· A competitive compensation package, including a 13th month

· Good flexible medical benefits for you and your family members

How to apply

· Complete the online application form and send it to us along with your CV.

· We will invite you for two interviews.

· The Predictive Index test is part of the application process.

· Apply by 15 November 2024.

Got questions about the process? Contact Zhenfang [email protected].

About Stolt-Nielsen

The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolt Tankers, Stolthaven Terminals and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: commit to go further, collaborate for success, act pragmatically and create solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

• Are you looking to build a strong career in the financial advisory industry?
• Do you possess strong communication skills and a keen understanding of financial products?
• Are you driven and self-motivated for success?

If so, then we are looking for you!

About this role:

As a Wealth Manager, you will provide sound insurance and reliable financial advice to customers by analysing their financial needs and exceeding their service expectations. You will also develop and present financial strategies and provide holistic advisory services while building and retaining meaningful relationship with your customers

Successful candidates will be placed on a mentorship programme to equip you with the knowledge and skills to succeed in your business. Utilize finexis unique fintech solutions to automate client relations and generate solutions using artificial intelligence. Candidates with strong leadership qualities will be fast tracked for management. Build your career with us now!

You will be responsible and involved in:

• Client acquisition through various prospecting strategies
• Participate in business development activities relating to Financial Planning
• Review prospective/existing client portfolio
• Propose solutions and planning for client investment and insurance needs
• Client Management and Retention

Requirements:

• Must meet minimum age requirement as per MAS guidelines
• Possess a Diploma or Bachelor’s Degree
• Excellent communication and interpersonal skills

Benefits:

• Competitive compensation package
• Incentive trips from company and partners
• Access to cutting-edge financial tools and resources
• Professional development
• Flexible schedule

Key Responsibilities:

Analysis and Strategy Development:

• Conduct research to identify target customers, partners, and key stakeholders.
• Develop effective Go-To-Market strategies and actionable plans for success.

Pipeline Building and Sales Achievement:

• Proactively reach out to targeted potential clients, partners, and stakeholders.
• Create and deliver compelling presentations, proposals, and pitches that highlight product/services and their value propositions.
• Collaborate with the team to customize solutions that meet customer needs.
• Build a realistic prospect list and maintain a healthy order pipeline.
• Manage the entire sales cycle from prospecting and initial contact to negotiation, contract closure, and project implementation to meet budget goals.

Business Development:

• Monitor industry and market trends to identify new business opportunities.
• Generate leads through networking, industry events, and digital platforms.
• Establish and maintain strong relationships with key decision-makers to drive business opportunities and partnerships.

Reporting:

• Provide regular updates on prospects, orders, and sales forecasting.
• Track and report on sales metrics, pipeline development, and market trends to management.
• Utilize data-driven insights to evaluate the effectiveness of sales and marketing initiatives and identify areas for improvement.
• Offer actionable recommendations to optimize business strategies and achieve revenue targets.

Qualifications & Experience

• Degree in Power Electronics or Electrical Engineering.
• 4 to 6 years of B2B sales/marketing experience with a proven track record, preferably in power electronics and/or power quality products/solutions. Experience in projects, services, or consultancy is a plus.
• Creative in developing solutions and negotiating deals, with high energy and a strong drive for success.
• Excellent written and verbal communication skills, along with strong presentation abilities.

Interested parties kindly hit the "Apply" button, we will reach out to you if your profile is relevant. All other applicant details will be kept confidential and in view for future possible opportunities. Thank you.

Fam Search LLP (20C0334)

Ee Binyong (R1102581)

Job Description

To perform general manager (business development direction) duties in a local construction company.

Detailed Responsibilities

- Be sales orientated and in charge of all business development related areas

- Report to the company director and to implement resolutions by the directors

- To gather market feedbacks and increase corporate awareness and generate more qualified coorpate sales

- Present ideas and final deliverables to internal and external teams, and communicate with shareholders about marketing programs, strategies, and budgets

- To oversee the operation and control the P&L

- To meet KPI set by board of directors (montly, quartely and annual)

Requirements

· At least a Bachelor’s degree in any field

· Excellent written and verbal communication skills

· Proven experience developing marketing plans and campaigns

· Strong project management, multitasking, and decision-making skills

· Good social network connection with both local & overseas stakeholders

Interested applicants, please email resume to: [email protected]

(Licence No. 04C4555, by applying this job, it's agreeable that you consent us to collect, use, disclose and/or process your personal data for your job placement purposes.)

Marketing Manager Responsibilities

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door

Deploy successful marketing campaigns and own their implementation from ideation to execution

Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Position Overview:

We are seeking an experienced and dynamic Accounts Manager to join our team. The Accounts Manager will oversee all aspects of the accounts department, ensuring accurate financial reporting, compliance with regulations, and effective management of financial resources. The ideal candidate will have a background in auditing, experience managing staff, and a strong understanding of accounting principles.

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

JD

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

· Min3 yrs experience in F&B Manager Role

• Oversee daily restaurant operations to ensure all activities run smoothly and efficiently, including opening and closing procedures.
• Manage and schedule staff shifts, considering peak times and special events, to maintain optimal service levels without overstaffing.
• Train new hires on restaurant policies, customer service standards, and operational procedures to ensure a consistent dining experience.
• Monitor inventory levels of food supplies and kitchen materials, placing orders as necessary to avoid shortages or excess.
• Resolve customer complaints regarding food quality or service to maintain a positive dining experience and uphold the restaurant’s reputation.
• Enforce health and safety regulations, conducting regular inspections to ensure the dining area and kitchen comply with local laws and standards.
• Coordinate with the kitchen staff to manage the timing of meal preparation, ensuring food comes out simultaneously and at the correct temperature.
• Implement marketing and promotional strategies, such as special events or discounts, to attract new customers and retain regulars.

Staff Scheduling: Allocating shifts efficiently to match the restaurant’s operational demands during busy periods requires a detailed approach. It involves considering each staff member’s availability and expertise to ensure smooth operations, directly influencing customer satisfaction and team morale. Adjustments may need to be made on the fly to tackle unforeseen challenges or capitalize on sudden opportunities.

Inventory Management: Keeping stock levels in perfect balance to meet customer demand without excess is critical. Conducting regular audits, employing precise forecasting, and maintaining open lines of communication with suppliers and kitchen staff are necessary to adjust orders, optimize costs, and reduce waste.

Customer Service Excellence: Handling guest complaints and inquiries with promptness, empathy, and effective solutions can transform negative experiences into positive outcomes. Anticipating customer needs and providing personalized service that goes beyond expectations helps build loyalty, enhances the dining experience, and encourages repeat visits.

Conflict Resolution: Addressing disputes among staff or with customers while remaining calm and professional ensures the dining atmosphere stays enjoyable for everyone. Quick and diplomatic resolution of issues keeps the operational flow uninterrupted.

Sales Forecasting: Predicting guest numbers and spending patterns enables optimization of staffing and inventory, balancing operational efficiency with customer satisfaction. Adjusting marketing strategies and menu offerings in anticipation of demand drives revenue growth and improves the dining experience.

A Restaurant Floor Manager operates in a dynamic, fast-paced environment, primarily within the dining area and kitchen of a restaurant. Their workspace is the restaurant itself, where they oversee staff, manage customer service, and ensure the dining experience meets the establishment’s standards. They utilize various tools, from reservation software to communication devices, to coordinate activities on the floor.

Work hours for a floor manager can be long and often include evenings, weekends, and holidays, reflecting the restaurant’s operating hours. The dress code tends to be formal or semi-formal, aligning with the restaurant’s ambiance.

The social environment is highly interactive, involving constant communication with both staff and customers. This role demands a high level of emotional intelligence to manage the diverse needs and sometimes high-stress situations that can arise. Opportunities for professional development are present, with the potential for advancement to higher management positions or specialized roles within larger restaurant chains. Technology plays a significant role in streamlining operations, from scheduling to inventory management.

Despite the demanding hours, many find the work rewarding due to the direct impact on customer satisfaction and the camaraderie developed within the team.

Position: Marketing Manager
Location: Singapore (On-site)

Are you ready to take the reins of creativity and strategy in the world of luxury marketing? We’re seeking a Marketing Manager with a flair for analytics and an innate ability to connect with people. If you have a proven track record in brand marketing and thrive on transforming insights into impactful strategies, this could be your stage!

In this exciting role, you’ll steer the marketing initiatives for three distinct yet interconnected brands, providing you with a unique opportunity to showcase your leadership potential while growing your expertise in the industry.

What You’ll Do:

• Drive Impact: Lead and manage marketing functions to enhance reach, engagement, and conversion across our brands.
• Explore New Horizons: Conduct in-depth market research to unearth new markets, clients, and audience segments.
• Engage and Develop: Actively participate in lead management, business development, and fostering client relationships.
• Strategize for Success: Craft innovative marketing strategies and develop effective plans that resonate with our audiences.
• Content is King: Oversee the creation of captivating content for marketing campaigns that tells our brands’ stories.
• Stay Ahead of the Curve: Keep your finger on the pulse of the latest trends in the luxury marketing landscape.
• Digital Dynamo: Execute and manage impactful digital marketing campaigns that elevate our brands’ presence.
• Social Savvy: Launch and manage engaging social media campaigns across all platforms.
• Build Bridges: Cultivate relationships with key media partners and execute compelling PR campaigns.
• Budgeting Pro: Formulate and effectively manage the marketing budget, ensuring every dollar works hard.
• Analyze and Adapt: Evaluate campaign performance, draw actionable insights, and develop improvement plans to boost results.

What You Bring:

• Experience Matters: 8-10 years of hands-on experience in marketing management for an in-house brand.
• Academic Excellence: A Bachelor’s degree or higher in humanities or business-related fields, showcasing strong academic achievements.
• People Skills: Exceptional communication skills, both verbal and written, with a knack for effective people management.
• Digital Native: Proficiency in social media and digital marketing, along with a strong background in brand and performance marketing.
• Proven Success: A track record of executing successful marketing campaigns across traditional and digital channels.
• Entrepreneurial Spirit: A hustle mentality, agility, and a passion for driving results.

Interested? Please Apply Now or you can email directly to our specialist, Trevor Roy Gabriel at [email protected] today!

EA License No.: R2196964

Agency License No.: 11C4388

The Portfolio Manager provides oversight of a portfolio of change initiatives. They collaborate with leaders and stakeholders from cross-functional teams to ensure change activities are coordinated and executed to achieve strategic objectives.

This includes establishing and maintaining the portfolio, articulating the strategic direction and priorities, and guiding projects through governance processes.

Responsibilities:

• Collaborate with senior leadership regarding the ongoing alignment of the portfolio to the business and technology strategy
• Lead portfolio reviews with executives, providing transparency into the health, risk and financials for individual projects or programs and the portfolio, executing change and reprioritization as necessary to meet business needs
• Advise and mentor program managers and project managers providing guidance and leading the advancement of program delivery competencies
• Ensure the portfolio is complying with Chubb’s governance standards, internal and external audit requirements and standards, and Agile practices
• Ensure the portfolio benefits are defined and managed during the portfolio lifecycle, and that the realization is monitored
• Support financial forecasting and performance tracking for the portfolio
• Identify, track and resolve cross-portfolio risks, dependencies and conflicts
• Inform annual planning and facilitate monthly/quarterly program delivery reviews
• Manage the allocation of Program and Project managers based on priorities
• Line management of Program and Project Managers including monitoring of their
• Collaborate with other Portfolio Managers to establish and increase fluency in key methodologies and tools – agile, Jira, Mural and others as needed
• Leverage working knowledge of insurance and the domain to guide the development of innovative and effective solutions

Requirements:

Technical Competencies

• Portfolio Management, Program Management, Project Management
• Resourcing and Optimisation
• Agile Engineering
• Budgeting and Forecasting
• Deep knowledge of insurance, finance or retail services value chain, particularly in aligned domain
• End-to-end digital product management lifecycle experience; preferably in insurance
• Strong knowledge of portfolio management tools including Jira and Clarity

Functional Competencies

• Ability to lead through influence, engage, develop, and empower people effectively; strong self-motivator, with a contagious ability to spread energy to team
• Strong communication, collaboration and change management skills
• Experience providing day-to-day coaching and guidance to working teams
• High level of organization and attention to detail with ability to piece together multiple moving parts
• Ability to build trust and effectively resolve conflict
• Line management of individuals in senior roles

Education, Knowledge, Experience

• Delivery experience as a program or portfolio manager
• MS/BS degree in computer science, software development, or business OR a background in business, technology, product development and management
• Portfolio, Program and / or Project management certifications (PRINCE2, MSP, PMP, PgMP, PfMP)
• Agile certifications (CSM, SAFe)

Job Descriptions:

• Plan, organise, lead and manage the operation department and daily operation Activities
• Conduct weekly meetings with supervisors and foremen on related work activities
• Inspect construction sites regularly and work with safety team members to identify and eliminate potential safety hazards. Ensure safety compliance, quality control of materials/equipment on site.
• Ensure proper installation, quality and progress of projects to ensure successful completion of these projects under your supervision and are according to drawings, specifications and schedule of each project.
• Responsible for ensuring smooth implementation and monitoring of work progress.
• Analyse drawings to ensure that coating application projects meet design, safety, and budget specifications.
• Any other duties as assigned by the Managing Director.

Requirements:

• Knowledge of Microsoft Office.
• Ability to run projects within budget and schedule.
• Good in communication, organisation, coordination and leadership skills.
• Problem solving, able to plan and prioritize work.

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

· Apply workplace Information and Communication Technology (ICT).

· Conduct interviews.

· Contribute towards a learning organisation.

· Develop a work team.

· Develop service operations.

· Develop service recovery framework.

· Facilitate innovation and lead team leaders to implement change.

· Facilitate the implementation of a productivity framework.

· Lead team leaders to develop business strategies and governance management.

· Lead workplace communication and engagement.

· Manage and review systems and processes.

· Manage crisis situations.

· Manage innovation in the business function.

· Manage laundry operations.

· Manage linen and uniform room operations.

· Manage loss/risk prevention.

· Manage workplace challenges with resilience.

· Monitor and reward performance across teams to manage achievement of results.

· Provide information for management to make decisions.

· Review and implement financial controls.

OTHER DETAILS

· Required to work on weekends & public holidays.

· Required to work on night shift

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Why TerraPay:

TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant.

Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions.

We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists.

Read more about TerraPay here.

Our culture & core values:

At TerraPay, we don’t just talk about our values—we live by them. Humility, ownership & responsibility, entrepreneurship, global citizenship, and trusting empowerment are the principles that guide everything we do. If you’re looking for a career that offers abundant opportunities for innovation and a culture of excellence, TerraPay is the place to be.

With comprehensive healthcare benefits, cab facilities for our India-based employees, and a generous leave policy, we’ve got you covered. Join us in one of our 10 offices worldwide and collaborate with a diverse team representing 40+ nationalities.

Explore more vacancies here.

Click here to see what our employees feel about TerraPay.

Stay connected with TerraPay on LinkedIn.  

Title: Manager - Forex

Location: Singapore
Role overview:

The FX professional with experience in managing G10 and emerging markets, particularly in Asia. The role, based in Singapore, requires expertise in FX contributing to our mission of simplifying global money movement

How you will create impact:

• FX professional with 3-8 years of relevant experience - preferably from Payments / Banking industry
• Strong background in managing FX business - G10 and Emerging Markets (preferably Asian markets)
• Should be able to find innovative solutions for managing FX spreads - particularly in Asian markets.
• Should be entrepreneurial in nature - take ownership and work independently
• Preference for candidates with experience in emerging markets (particularly in Asia)
• Role based out of Asia (Singapore specific)
• Compensation will be commensurate with work experience
• Performance based incentives

Essential qualifications:

• Bachelor’s degree with experience in FX trading/ treasury preferred.
• Strong analytical skills and proficient in fundamental and technical analysis
• Good knowledge of statistical packages, Reuters and Bloomberg preferred.
• Proficient in Excel and PowerPoint.

Interview rounds & assessments:

• Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
• Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
• Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
• Let’s Collab: A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them. (Only if recommended by the Hiring Manager.)
• Meet Minds: A cultural fit round that includes an overview of the company’s core values and long-term plans.

• A competitive compensation package.
• Join a global team with members from 45+ different nationalities spread across 5 continents.
• 25 Competitive days holidays + national holidays and birthday leave.

We are looking for a Retail Operations Manager to oversee the daily operations of our car workshop. The ideal candidate will ensure efficient workflow, enhance customer experience, and manage staff performance.

Key Responsibilities:

• Manage daily operations, including scheduling, inventory, and staffing.
• Ensure high standards of customer service and satisfaction.
• Train and supervise staff to maximize productivity and performance.
• Monitor financial performance and develop strategies to achieve targets.
• Implement best practices for operational efficiency and safety.
• Analyze sales data and customer feedback to drive improvements.

Qualifications:

• Proven experience in retail or operations management, preferably in the automotive sector.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Familiarity with inventory management and financial reporting.
• Customer-focused with problem-solving skills.

Location: 1 Corporation Drive

Salary: $3500 - $4000

Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes

• Recruit and train personnel and allocate responsibilities and office space

• Assess staff performance and provide coaching and guidance to ensure maximum efficiency

• Ensure the smooth and adequate flow of information within the company to facilitate other business operations

• Manage schedules and deadlines

• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints

• Monitor costs and expenses to assist in budget preparation

• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)

• Organize and supervise other office activities (recycling, renovations, event planning etc.)

• Ensure operations adhere to policies and regulations

• Keep abreast with all organizational changes and business developments

• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager

• In-depth understanding of office management procedures and departmental and legal policies

• Familiarity with financial and facilities management principles

• Proficient in MS Office

• An analytical mind with problem-solving skills

• Excellent organizational and multitasking abilities

• A team player with leadership skills

• BSc/BA in business administration or relative field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Summary: We are seeking a dynamic and experienced Brand Manager to join our team. The Brand Manager will be responsible for developing and executing brand strategies to drive growth, increase market share, and enhance brand equity. This role requires a strategic thinker with a passion for marketing and a deep understanding of consumer behavior.

Key Responsibilities:

• Develop and implement comprehensive brand strategies and marketing plans ( E-commerce & key channels) for our core brand, developing brands and new brands.
• Work with our team of Key Account Managers to launch and manage Advertising and Promotion campaigns for the entire year ANP plan.
• Conduct market research to identify consumer trends, competitive landscape with findings for key risks and drivers for growing new brands.
• Collaborate with Procurement teams to develop in-house brands from product development phase, source and negotiate new brands with external Principal, develop test launch with key Account managers at Channels and growing all brands through yearly trade marketing.
• Set and manage brand budgets and allocate resources effectively to maximize ROI across all brands.
• Oversee the creation and execution of marketing campaigns, including digital, social media, and traditional advertising and promotion to ensure consistency in strategies implementation and review for improvement in sales.
• Monitor and analyze brand performance metrics, providing regular reports and insights to senior management.
• Build, maintain strong relationships with external partners such as advertising agencies and media outlets to employ their services to support Advertising and Promotional Campaign to advise Principal and Channel partners.
• Ensure all brand communications are consistent with the brand’s voice, values, and positioning.

Qualifications:

• Bachelor’s degree in Marketing, Business, or a related field. MBA welcome.
• Proven experience as a Brand Manager or in a similar role within the FMCG industry.
• Strong understanding of marketing principles, consumer behavior, and market research techniques.
• Excellent communication, presentation, and interpersonal skills.
• Ability to think creatively and strategically, with a strong attention to detail.
• Proficiency in digital marketing and social media platforms.
• Strong analytical skills and the ability to interpret data to make informed decisions.
• Dynamic leadership experience with the drive to inspire and motivate a team for breakthrough results.
• Must have three years of relevant experience

What We Offer:

• Competitive salary and benefits package.
• Challenges of developing and growing new brands in a competitive market
• Opportunities for professional growth and development.
• A warm, collaborative and inclusive work environment.
• The chance to work with a passionate and dedicated team.

Job Overview:

The General Manager will oversee the day-to-day operations of Tree Art International, ensuring efficiency, team coordination, and profitability. The role requires an experienced leader with at least 10 years of relevant experience, including a minimum of 5 years in a senior leadership position. The General Manager will be responsible for managing resources, leading teams, and implementing policies and strategies in an education-focused environment.

Key Responsibilities:

-Oversee daily operations of the company, ensuring efficient delivery of educational services and programs.
-Lead and mentor department heads, including curriculum development, teaching staff, and operations teams, to achieve their respective goals.
-Implement business strategies, plans, and procedures tailored to the education sector, ensuring alignment with the company’s vision and goals.
-Manage financial performance, including budgeting, forecasting, and cost control, with a focus on educational program sustainability and profitability.
-Foster a positive learning and working environment, promoting collaboration and professional development among staff.
-Develop performance metrics for education programs and regularly review and report on business and educational outcomes.
-Ensure compliance with education regulations, licensing requirements, and safety standards.
-Collaborate with the executive team to identify and implement growth opportunities in the education sector.
-Represent the company to external stakeholders, including clients, education partners, and government bodies.

Requirements:

-Bachelor’s degree in Business Administration, Education Management, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role overseeing operations in the education sector.
-Proven experience in a senior management position, with a strong understanding of business and education operations.
-Strong financial acumen and experience managing budgets and resources in an educational environment.
-Excellent leadership, communication, and problem-solving skills.
-Ability to work under pressure and manage multiple priorities, particularly in an education setting.
-Experience in developing and implementing educational business strategies.
-Strong interpersonal skills and ability to lead diverse teams of educators and administrators

Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved